Team effectiveness facilitation services for leadership alignment and collaboration in two divisions

Clarifications deadline: 12 June 2026 at 14:00.

Closing date: 17 June 2026 at 11:00.

RFQ validity period: 30 days from closing date.

Enquiries and submissions: Email [email protected].

Department: HR&OD, Trans-Caledon Tunnel Authority.

Submission method: Email to [email protected].

Mandatory returnables:

• Fully completed and signed SCM Bidding Forms: SBD1, SBD4, SBD6.1.
• Annexure A (fully completed) OR signed reference letters on client letterhead (showing project start/end dates and contactable references).
• One-page CV of the team effectiveness facilitator (minimum 3 years' experience).
• Valid B-BBEE Certificate (SANAS-accredited) OR Sworn Affidavit for EME/QSE (complying with Annexure B requirements).
• Fully completed pricing schedule (no modifications allowed).
• CSD Registration Report.

Disqualification risks:

• Late submissions.
• Incomplete or unsigned mandatory forms.
• Missing Annexure A or reference letters.
• Non-compliant B-BBEE documentation.
• Failure to submit any mandatory requirement.

Note: TCTA Standard Conditions of Bid apply. TCTA reserves the right to cancel or not award the bid.

Scope: Diagnose, design, facilitate, and embed team effectiveness improvements in conflict management, leadership alignment, ways of working, decision-making, trust, performance accountability, and cross-functional collaboration for two divisions (20 and 45 people respectively).

Key deliverables:

• Leadership Alignment Summary document per Divisional Executive (defining effectiveness, outcomes, success criteria, boundary management).
• Team effectiveness diagnosis per division:
• Online survey (maturity, leadership, culture, dynamics).
• KPA alignment with role profiles and scorecards.
• One-on-one interview with each Divisional Executive.
• Focus group interviews (management team and full division).
• Baseline diagnostic feedback report + tailored intervention roadmap per division (methodology, risks/mitigation, phased implementation, measurement framework).
• 3 customised team effectiveness workshops per division (operating principles, conflict engagement, trust building, role clarity, execution discipline).
• 1-day workshop for Divisional leadership, OD team, and HRBPs (practical exercises, manual with tools/frameworks).
• Close-out report per division (observations, recommendations, alignment document achievement status).

Duration: 10 months.

Collaboration: Must work with TCTA OD personnel.

Required methodology:

• Define effectiveness using a recognised team effectiveness model (consistent across divisions, with contextual tailoring).
• Intervention methodology must include:
• Sequencing, duration, and integration of individual, team, and leadership-level interventions.
• Structured, phased approach.
• Measurement framework linking behavioural shifts to business performance outcomes.
• Workshops must be customised per division (not generic) and include practical exercises, case-based learning, and role-plays.

Company experience: Minimum 2 completed team effectiveness or similar projects in the last 10 years.

Facilitator qualifications:

• One-page CV required.
• Minimum 3 years' experience in team effectiveness or similar services.
• More than 5 years' experience scores highest (10 points).

Note: Service provider must manage their own personnel.

Pricing form: 9 line items with quantities (e.g., 2 leadership alignment documents, 2 surveys, 2 one-on-one interviews, 2 focus groups per division, 6 workshops, 1 full-day workshop, 2 close-out reports).

Instructions:

• Prices must be firm and unconditional.
• Include all disbursements.
• Reflect prices excluding and including VAT (15%).
• Do not modify or reproduce the provided pricing schedule.
• Total bid price for 10-month period.

Pricing schedule:

• 9 line items (e.g., leadership alignment documents, surveys, interviews, reports, workshops, manuals, close-out reports).
• Prices must be firm, unconditional, and include disbursements.
• Reflect prices excluding and including VAT (15%).
• Total bid price for 10-month period.
• Bidders may not modify or reproduce the provided pricing schedule.
• TCTA reserves the right to reject non-market-related prices.

Mandatory:

• Tax Compliance: Submit TCS PIN (via SARS e-filing) OR CSD Number if registered on Central Supplier Database.
• CSD Registration Report.
• SBD forms (1, 4, 6.1) fully completed and signed.
• Valid B-BBEE Certificate (SANAS-accredited) OR Sworn Affidavit for EME/QSE (complying with Annexure B).
• No bids accepted from state employees or entities with state-employed directors/members.

Disqualification: Failure to meet any mandatory compliance requirement.

Preference points (20 points max):

• B-BBEE Status Level:
• Level 1 = 20, Level 2 = 18, Level 3 = 14, Level 4 = 12, Level 5 = 8, Level 6 = 6, Level 7 = 4, Level 8 = 2, Non-compliant = 0.
• Submit valid certified B-BBEE Certificate (SANAS-accredited) OR Sworn Affidavit for EME/QSE (complying with Annexure B).
• Certificates from withdrawn verification agencies are invalid.
• Failure to submit valid documentation = 0 points (not disqualified).

TCTA Standard Conditions of Bid apply. TCTA reserves the right to cancel or not award the bid. Successful bidder must sign SBD7 contract form. Contract duration: 10 months. RFQ validity: 30 days from closing date.

TCTA Standard Conditions of Bid apply. TCTA reserves the right to cancel or not award the bid. No bids accepted from state employees or entities with state-employed directors/members. Bidders must ensure compliance with tax obligations.