1.1 The Electoral Commission seeks to renew Kemp Load balancers license subscriptions for
a period of 36 months.
1.2 Bidders must place a bid on the Votaquotes (e-Procurement) system and then
provide all the required documentation before the due dates as specified in this
document and on the Votaquotes web site. Bidders must be registered and
approved on Votaquotes (e-Procurement) to bid on this auction.
2 Background Information
2.1 The Electoral Commission has invested extensively in ICT technologies, which provide a
platform to effectively support and enable its business processes and to meet its goal of
providing a free and fair election process in an open and transparent environment. The
Electoral Commission’s ICT Department intends to continue running a highly efficient,
secure and stable ICT environment making full use of industry standards, best practices
and disciplines based upon stable, secure and reliable technologies.
2.2 The Electoral Commission has the following devices:
2.2.1 4 x Kemp Hardware devices
2.2.2 4 x Kemp Virtual Load Balancers
2.3 The license subscriptions of 6 of the load balancer devices expire on 14 March 2026, while
for the other 2 virtual devices, the expiry is on 27 August 2026. The procurement process
wishes to co-term all the licenses to expire at the same time on 26 August 2029.
3 Technical Specifications
3.1 The technical specification for the required products is as per the bid specifications
provided below. It must be noted that the technical specifications below are the minimum
requirements. The only variation that may be accepted will be in case where the service
provider’s specification exceeds the minimum requirements. Any offers below the
minimum specification requirement will be disqualified at the evaluation stage.
3.2 The specifications are as below:
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Product Description Quantity
Code
1. CT-LM- Hardware Load Balancers -4 x LM-X25 (Prod and DR) Co-Term 3 Years 4
HW-X25- Enterprise Plus for LM-X25. Support from 14 March 2026 – 26 August
ENP 2029.
Serial numbers: TSCAB2006737, TSCAB2006773, TSCAB2006743,
TSCAB2006746
2. CT-VLM- Virtual Load Balancers – 2 x VLM-MAX (DR) Co-Term – 3 Years 2
MAX-SUB subscription for VLM MAX. Support from 14 March 2026 – 26 August
2029
Serial numbers:1293257, 1292457
3. VLM-MAX- Virtual Load Balancers – 2 x VLM-MAX (Prod) 3 Years subscription for 2
SUB-3Y VLM MAX. Support from 27 August 2026 – 26 August 2029
Serial numbers: 1333225, 1333217
4. LM-360-01 Load Master 360 – 3 Years subscription for 8 Kemp Load Balancers 8
5. OEM / OEM / Reseller Services as and when required for a period of 3 years. 1
Reseller The Electoral Commission prefers credit hours to be allocated over the
Services next 3 years, where consumption of those hours will be on a need basis
4 Planning Assumptions
The Electoral Commission has made the following assumptions:
4.1 The Electoral Commission will provide technical resources for all the Electoral
Commission’s designated work including setup and configuration of own systems and
databases.
4.2 Wherever the need arises the successful bidder shall do initial equipment configuration of
operating systems and environmental specific requirements.
4.3 The delivery of the software licenses and implementation services required must be
completed within the days as stipulated in the delivery and implementation schedule
below.
4.4 The bidder’s change control management process must be flexible enough to facilitate
speedy deployment and resolution of problems without compromising management
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controls and security.
4.5 Bidder to provide applicable change management processes.
4.6 The recommended service provider shall provide all relevant details needed to ensure
successful operations capability within the organization.
5 General Auction Conditions
The following standard bid conditions must be adhered to and complied with; failing which
the bid will be disqualified.
5.1 All bids must be placed online on eProcurement website
https://votaquotes.elections.org.za
5.2 Bidders must complete and submit Appendix A: Technical Bid Response Sheet to
demonstrate compliance with the required technical specification.
5.3 The bidder must provide at least three (3) contactable references of past and current
products, installation and configuration services of a similar nature that the bidder provided
or is currently providing (Kemp Load balancer licenses and support services). Reference
details must include the following: customer name, contact person, contact details
(telephone, email, physical address) and service description and value of services defined
in terms of budget and number of licenses supplied. The table in Appendix C: Guideline
Reference Table is attached as a guideline for the compilation of the required reference
information to be submitted for each reference.
5.4 The bidder must be authorized to sell the product supplied.
5.5 An Original Equipment Manufacturer (OEM) letter of proof of the reseller
agreement/authorization must accompany the written documentation for this bid.
5.6 Should the reseller authorization be from a distributor, then a proof of authorization
authorizing the distributor to resell and/or to authorize others by the OEM, must be
submitted.
5.7 Bidder must have at least three (3) years’ experience in providing the licenses and services
required. Bidder must provide a profile or letter to confirm.
5.8 Bidder must provide a proposal detailing the OEM/Reseller services to be provided as part
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of this bid. The bidder must also include an engagement model as to how the services will
be provided to the Electoral Commission. Failure to provide such may lead to
disqualification
5.9 The bidder must include a formal proof of OEM statement of licensing stating associated
services terms and conditions.
5.10 Bidders must adhere to the delivery schedule in Section 9
6 Quality Control
The following quality control conditions must be adhered to and complied with, failing which
the bid may be disqualified.
6.1 The bidder takes responsibility for the completeness and quality of their bid submission.
6.2 The Electoral Commission may contact the references directly to confirm the references
provided. It is up to the bidder to ensure that the references provided are current and
contactable. Failure to confirm a reference may lead to disqualification.
6.3 The Electoral Commission may also call on bidders to make presentations in order for the
Electoral Commission to ensure full compliance with all its requirements and as part of the
bid evaluation process prior to the conclusion of the adjudication of the bid. Any such
request for presentations shall only be for clarification purposes in support of mandatory
requirements that must be adhered to as part of the written submission requirements of
this bid. Failure to submit mandatory requirements shall not be rectified by the call for
presentations.
6.4 Any restrictions or conditions associated with any elements of the service offering/s must
be detailed. The Electoral Commission reserves the right to reject conditions which are
considered unfavourable to its business or unacceptable.
6.5 The bidder must provide the associated support and maintenance for the duration of the
contract. The support and maintenance must include all services as per product code.
6.6 The submission of a bid implies acceptance of the terms specified in the provisions laid
down in the specifications, the procurement and, where applicable, additional documents.
6.7 Bidders are expected to examine carefully and respect all instructions and standard
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formats contained in these specifications.
6.8 A bid that does not contain all the required information and documentation will be
disqualified.
6.9 Although the Electoral Commission will only deal with the principal service provider, if a
bidder plans to sub-contract any of the services in this bid, they are required to attach
copies of sub-contracting agreements in their bid response documentation.
6.10 Notwithstanding any shortcomings in these specifications, service providers must ensure
that the proposed solution will form a workable and complete solution.
6.11 The Electoral Commission will issue a formal purchase order to the successful bidder
before any services can be delivered.
6.12 Awarding of the bid to the successful bidder will be subject to the Electoral Commission’s
due diligence audit requirements, where applicable.
6.13 The Electoral Commission reserves the right and discretion to amend the quantities or
cancel or not award this bid based on any reason including operational or financial
requirements.
6.14 Awarding the bid to a successful bidder will be subject to the bidder entering into a Service
Level Agreement (SLA) with the Electoral Commission that will formalize and regulate the
final deliverables and associated processes and procedures.
7 Pricing Requirements
Completion of the detailed pricing schedule by responding to each item is compulsory. Failure
to complete and submit this detailed pricing schedule as part of the bid submission shall lead to
disqualification.
7.1 Total bid price must be submitted online on the eProcurement (Votaquotes) portal.
7.2 Bidders must complete and submit Appendix B: Pricing Schedule. The bid price on the
Appendix B: Pricing Schedule must be the same as the bid price submitted online. If there
is a discrepancy between the Pricing Schedule bid price and the online submitted bid price,
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the online submitted bid price will be used for adjudication.
7.3 All costs associated with the software licensing, implementation services and associated
support must be included in the total bid price. The total bid price must be inclusive of all
factors which may contribute to the cost of fulfilling the bid, factors such as:
7.3.1 License subscription costs over 36 months including co-Term.
7.3.2 Delivery costs to the Electoral Commission’s national office in Centurion,
Gauteng, South Africa.
7.3.3 Support and Maintenance over 36 months
7.3.4 Configuration and Customization OEM services credit costs.
7.3.5 Licenses will be paid annually in advance. The bidder must for increases and
rate of exchange fluctuations in their costing.
7.4 Bid prices must be VAT inclusive and must be firm for contract period. The Electoral
Commission will pay annually in advance for the licenses and the services.
7.5 The Electoral Commission reserves the right to adjust costs by excluding some cost
factors.
7.6 All costs associated with the solution must be captured on the pricing schedule - no
additional costs will be entertained.
8 Adjudication and Award of Contract
8.1 Bidders are advised to refer to the Appendix D: Bid Evaluation Criteria to ensure that they
have addressed all critical bid requirements.
8.2 The bid will be awarded to a bidder whose solution successfully conforms to specifications
and is able to deliver the services, and in terms of the provisions of the Preferential
Procurement Policy Framework Act, 2000 and specifically the Preferential Procurement
Regulations, 2022.
8.3 The Electoral Commission will issue a formal order before any services can be delivered
8.4 It should be noted that the Electoral Commission seeks to gain the best solution technically
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and financially.
9 Delivery and Implementation Timeframe
9.1 The successful bidder will be required to complete delivery of licenses within ten (10) days
from receipt of an official Purchase Order.
9.2 Delivery will be at the Electoral Commission’s National Office in Centurion, Gauteng, South
Africa
10 Written Submissions
All submissions must be received before the closing date and time for submissions as
stipulated on the eProcurement website https://votaquotes.elections.org.za
Submissions received after the final date and time will lead to bids being disqualified and not
considered.
All bids must be placed online on eProcurement website https://votaquotes.elections.org.za.
Supporting documentation can be submitted in any or both of the following options:
• Upload to the auction site.
• Place in the Electoral Commission tender box situated in the foyer of the Electoral
Commission National Office in Centurion at the following address before the closing
date and time of this auction
Election House
Riverside Office Park,
1303 Heuwel Avenue,
Centurion,
0157
Note: Clearly mark your submission: For the attention of Procurement and Asset
Management Department – Auction 0010556460
Failure to submit all of the required documentation before the closing date and time shall
invalidate the bid. It remains the responsibility of the bidder to confirm receipt of the required
documentation with the Electoral Commission Procurement and Asset Management
Department.
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11 Summary of Submission Requirements
11.1 All bids must be submitted online on eProcurement (Votaquotes) portal.
11.2 All written supporting documentation must be submitted as stipulated on the bid
requirement.
11.3 Submissions received after the closing date and time will lead to bids being disqualified
and not considered.
11.4 The following supporting documents must be submitted as part of the written submissions.
Failure to submit these will lead to the bid being disqualified:
11.4.1 Completed technical specifications in accordance with the requirements in
Appendix A: Technical Bid Response Sheet to demonstrate compliance with the
bid specification as per 5.2.
11.4.2 Three (3) relevant contactable References, Guideline Appendix C: Guideline
Reference Table as per 5.3
11.4.3 Completed pricing schedule in Appendix B: Pricing Schedule as per 7.2
11.4.4 A letter of proof of the reseller agreement either from the OEM or an authorized
distributor as per 5.4, 5.5 and 5.6; (i.e. if the reseller is authorized by a
distributor). If the reseller agreement is from a distributor, then proof from the
OEM authorizing the distributor needs to be included.