THE CETA - Construction Education

Returnable Documents:

• Submission of five (5) or more reference letters meeting CETA requirements. (9 Points) • Submission of three (3) to four (4) reference letters meeting CETA requirements. (6 Points) • Submission of one (1) to two (2) reference letters meeting CETA requirements. 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” (3 Points) • No reference letters meeting CETA requirements submitted. (0 Points) Project Team Composition Total – 91 Bidders are required to submit a proposed project team with resources meeting the points requirements of the CETA. Project Team Requirements: • A minimum of Ten (10) of the Thirteen (13) proposed Project Team roles must be comprised of South Africans (Citizen and or Permanent Resident). • Certified Copies of South African Identity Documents must be provided for all South African (Citizen and or Permanent Resident) project team members. Failure to provide copies of project team member South African identity documents will result in them being found invalid, and they will not be considered for project team composition points. Certified copies may not be older than six (6) months from the date of publication of this RFP) • Certified Copies of Passports for Non-South African Project Team members must be provided. Certified copies may not be older than six (6) months from the date of publication of this RFP) • Project team members CV's must include a summary page indicating the role or roles they will fulfil on the project. (E.g. John Doe, Project Manager, Primary. Jane Doe, Project Manager, Alternate) • Project team members CV’s must include supporting evidence of having performed work in line with the role they are proposed for on the project. • Project team members must have a minimum of five (5) years’ experience in the role they are proposed for on the project. Project Team Disclaimer: • Only proposed project team members, and alternates, for which CV's and copies of identity documents or passports are received, will be considered by CETA in the event a bidder is successful. • The successful bidder may not substitute project team members with ones that were not included in their original bid response, unless agreed upon by the CETA. • CETA reserves the right to reject proposed team members who do not meet the experience requirements or whose CVs do not provide sufficient evidence of capability 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” CETA’s Strategic ICT Context CETA’s ICT Environment: CETA currently operates on, or is migrating to the following: • Microsoft 365 E5 License environment for enterprise productivity (email, collaboration, document management) • On-premise systems (Sage 200, Sage 300) that are planned for migration to modern cloud-based platforms • Planned migration to an Integrated Learner Management System (iLMS) for learner, employer, and training provider management • Microsoft Azure Cloud environment CETA’s strategic direction includes: • Maximising the Microsoft 365 E5 and broader Microsoft offerings investment through enhanced adoption and integration • Cloud-first approach for future ICT solutions • Digital transformation to improve efficiency, compliance, and service delivery • Enhanced business intelligence and data-driven decision-making capabilities Project Team Scoring Methodology How Project Team Scoring will be applied: Step 1: a. Bidder must propose 13 different roles (listed later in this document) b. Each role is scored separately c. All scores are added together to get your total Step 2: a. Each project team role can score a maximum of seven (7) points b. Project team role scoring is based on two components: i. Certification – I.e. What qualification does the proposed project team member have ii. Experience – I.e. How much relevant work experience does the proposed project team member have c. Certification will be worth a maximum of four (4) points d. Experience will be worth a maximum of three (3) points 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” Detailed Points Breakdown for each project team role: Certification Points: • Tier 1: Microsoft Certified – Proposed project team member has relevant Microsoft Certification (4 Points) • Tier 2: Other Platform – Proposed project team member has relevant certification from non-Microsoft equivalent (2 Points) • Tier 3: No Certification – Proposed project team member has no relevant certification (0 Points) Experience Points: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) • Tier 3: Proposed project team member has less than three (3) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (1 Point) • Tier 4: No evidence of experience provided for proposed project team member. (0 Points) For these roles only, industry-recognised certifications (as specified) will receive Tier 1 scoring (4 points), allowing bidders to achieve the full 7-point maximum without Microsoft certifications: • Researcher • Project Manager • Tester / QA Specialist • Change Manager • Regulatory / Legislative Specialist Project Team Roles Required: Points Awarded Researcher / Market Analyst: Certification: Tier 1: (4 Points) • Professional Researcher Certification (PRC) OR • Certified Market Research Analyst (CMRA) OR • Market Research Society (MRS) Advanced Certificate OR 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” • Gartner/Forrester Certified Analyst OR • Certified Analytics Professional (CAP) OR • Competitive Intelligence Professional (CIP) Tier 2: (2 Points) • Technology Market Intelligence certifications OR • Research methodology certificates Tier 3: (0 Points) • No Certification Experience: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) • Tier 3: Proposed project team member has less than three (3) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (1 Point) • Tier 4: No evidence of experience provided for proposed project team member. (0 Points) Notes: • Experience in ICT market research and trend analysis • Capability to evaluate emerging technologies and provide strategic recommendations Enterprise Architect: Certification: Tier 1: (4 Points) • Microsoft Azure Solutions Architect Expert OR • Microsoft Azure Solutions Architect Tier 2: (2 Points) • AWS Solutions Architect Professional OR equivalent Tier 3: (0 Points) • No Certification 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” Experience: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) • Tier 3: Proposed project team member has less than three (3) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (1 Point) • Tier 4: No evidence of experience provided for proposed project team member. (0 Points) Notes: • Experience in enterprise architecture frameworks (E.g. TOGAF or equivalent) • Experience in designing integrated platform architectures (E.g. Enterprise Resource Planning) • Understanding of cloud infrastructure architecture Project Manager: Certification: Tier 1: (4 Points) • Project Management Professional (PMP) OR • PRINCE2 Practitioner Certification Tier 2: (2 Points) • Certified Scrum Master OR equivalent Tier 3: (0 Points) • No Certification Experience: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” • Tier 3: Proposed project team member has less than three (3) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (1 Point) • Tier 4: No evidence of experience provided for proposed project team member. (0 Points) Notes: • Project Management Certification (E.g. PMP, PRINCE2 Practitioner, or equivalent • Experience managing implementation projects (E.g. Enterprise Resource Planning) • Understanding of Agile, Waterfall, and Hybrid methodologies Business Analyst: Certification: Tier 1: (4 Points) • Certified Business Analyst Professional (CBAP) AND • Microsoft Power Platform Certification OR • Microsoft Dynamics 365 Certification Tier 2: (2 Points) • Certified Business Analyst Professional (CBAP) OR • Certificate of Capability in Business Analysis (CCBA) AND • Microsoft Power Platform Certification OR • Microsoft Dynamics 365 Certification OR • Salesforce OR equivalent certification Tier 3: (0 Points) • No Certification Experience: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) • Tier 3: Proposed project team member has less than three (3) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (1 Point) • Tier 4: No evidence of experience provided for proposed project team member. (0 Points) Notes: • Experience in requirements analysis • Capability in process mapping, gap analysis, and functional specification development • Experience facilitating workshops and stakeholder engagement Data Analyst: Certification: Tier 1: (4 Points) • Microsoft Power BI Data Analyst Certification Tier 2: (2 Points) • Tableau OR equivalent certification Tier 3: (0 Points) • No Certification Experience: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) • Tier 3: Proposed project team member has less than three (3) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (1 Point) • Tier 4: No evidence of experience provided for proposed project team member. (0 Points) Notes: • Experience in data analysis, data migration, and data quality management 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” • Proficiency in SQL and data visualisation tools • Understanding of master data management principles Business Intelligence Specialist: Certification: Tier 1: (4 Points) • Microsoft Fabric Analytics Certification OR • Microsoft Azure Data Engineer Certification Tier 2: (2 Points) • SAP Business Objects BI OR equivalent certification Tier 3: (0 Points) • No Certification Experience: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) • Tier 3: Proposed project team member has less than three (3) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (1 Point) • Tier 4: No evidence of experience provided for proposed project team member. (0 Points) Notes: • Experience implementing business intelligence and analytics solutions • Proficiency in BI platforms (E.g. Microsoft Power BI, Tableau, SAP Analytics Cloud, Oracle Analytics, or equivalent) • Understanding of data warehousing, Extract Transform Load (ETL) processes, and semantic modelling • Capability in dashboard development, self-service analytics, and embedded analytics Developer: Certification: 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” Tier 1: (4 Points) • Microsoft Power Platform Certification OR • Microsoft Azure Development Certification Tier 2: (2 Points) • Amazon Web Services Developer OR equivalent certification Tier 3: (0 Points) • No Certification Experience: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) • Tier 3: Proposed project team member has less than three (3) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (1 Point) • Tier 4: No evidence of experience provided for proposed project team member. (0 Points) Notes: • Experience in modern development platforms and methodologies • Proficiency in at least two programming languages relevant to enterprise platforms • Understanding of API development, integration patterns, and microservices architecture Tester / Quality Assurance Specialist: Certification: Tier 1: (4 Points) • International Software Testing Qualification Board Certification Tier 2: (2 Points) • Certified Software QA Analyst OR equivalent certification Tier 3: (0 Points) • No Certification 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” Experience: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) • Tier 3: Proposed project team member has less than three (3) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (1 Point) • Tier 4: No evidence of experience provided for proposed project team member. (0 Points) Notes: • Experience in test planning, test case development, and defect management • Understanding of automated testing tools and methodologies • Experience with UAT coordination and regression testing Change Manager: Certification: Tier 1: (4 Points) • Prosci Change Management Certification OR • APM Group Change Management Practitioner Certification Tier 2: (2 Points) • Certified Change Management Professional OR • Kotter Change Leadership Certification Tier 3: (0 Points) • No Certification Experience: • Tier 1: Proposed project team member has five (5) plus years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (3 Points) • Tier 2: Proposed project team member has between three (3) and five (5) years of experience in the project role for which they are prosed. Evidenced by a detailed CV and relevant prior projects. (2 Points) 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66

1. Reporting 2. Analytics 3. Dashboards 4. Frameworks 5. Methodologies 6. Guidelines 7. Standard Operating Procedures 8. Processes The primary objective of this project to provide the CETA with support in the execution of activities, projects and solutions in its ICT environment. This will amount to advising on ICT matters, providing leading and best practice recommendations in ICT undertakings, and preparing relevant documentation and supporting materials in aid of achieving CETA ICT goals and objectives. Bidders are encouraged to showcase any additional offerings relating to ICT Professional Services, not specifically outlined in the Services and Deliverables above, in their response to this tender. 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” 7. PROJECT DURATION The project is expected to run for a period of three (3) Years, from the award and onboarding of a successful bidder. CETA requires the outlined services and deliverables for the full duration of the project. Project Handover • Detailed handover of the developed solutions (where applicable) are to be made available to the CETA as and when they are completed and or at any point during the course of their development, including all solution documentation and solution blueprints • Certificate of CETA ownership of any solutions developed during the course of this project, and data migrated into or out of those solutions • Any solutions developed during the course of this project are to be hosted on the CETA’s platforms and or CETA ICT environment, unless otherwise agreed by the CETA and service provider • Detailed reports, analytics, standard operating procedures and processes are to be made available to the CETA as and when they are completed and or at any point during the course of their development • Any and all recommendations, guidance and support are to be documented and provided to the CETA in an agreed upon format with the appointed service provider 8. INVOICING A hybrid approach of Time and Materials, and invoicing linked to Deliverables will be followed. Where the primary outcome of work undertaken by the service provider will be deliverable based, invoicing shall be prepared in alignment to the deliverable/s provided to the CETA. Where the primary outcome of work undertaken by the service provider will be service based, invoicing shall be prepared in alignment to the time and materials expended in providing the services. Invoicing may only take place once services and or deliverables have been provided with all necessary supporting documentation proving the completion thereof. 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” 9. PRICING SCHEDULE RESOURCE COSTS (For the duration of the project) (Prices to be in South African Rands) Rate per Hour Rate per Hour Rate per Hour Item Number of Item Description Year 1 Year 2 Year 3 No. Resources (Ex VAT) (Ex VAT) (Ex VAT) 1 Researcher 1 2 Enterprise Architect 1 3 Project Manager 1 4 Business Analyst 1 5 Data Analyst 1 Business Intelligence 6 1 Specialist 7 Developer (SDLC) 1 8 Tester (SDLC) 1 9 Change Manager 1 10 Training Manager 1 11 Cloud Architect 1 12 Cyber Security Specialist 1 Regulatory / Legislative 13 1 Specialist VAT @ 15% R R R TOTAL R R R TOTAL FOR 3YRS INCLUSIVE VAT 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” NB: Mandatory updates and enhancements to solutions developed during the course of this project are to be considered on an annual basis by the appointed service provider and are to be specified/developed per the identified need of the CETA. Please note the hourly rates given above are estimates and are only for comparison and evaluation purposes, they may increase depending on the needs during the project. The submitted prices must be fixed for a period of twelve months. Solution support and maintenance are to be rate-based and must be managed through a dedicated helpdesk as and where required. ......................................... ..................................................... Signature Date ........................................ ...................................................... Position Name of Bidder 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” 10. EVALUATION CRITERIA Please read all evaluation criteria requirements carefully. Failure to provide the requested information and or supporting content will result in a loss of evaluation criteria points. 10.1. Criterion 1 – Functionality Functionality is worth 100 points. The minimum threshold is 70 points. Applicants who score less than 70 points on functionality will therefore be disqualified. Bidders must provide cover pages in their bid response indicating which content relates to the following evaluation criteria: • Reference Letters • Project Team Composition Functionality Evaluation Criteria: Reference Letters Applicants must have specific experience and submit contactable references of similar Total – 9 work undertaken. points Reference Letter Requirements • Reference Letters must be on a client’s letterhead with contactable details provided. • Reference letters with redacted, or otherwise illegible detail will result in them being found invalid and will not be considered for reference letter points. • Reference letters may not be more than five (5) years old from the date of publication of this tender. Note: CETA reserves the right to validate all reference letters provided by the Bidder. Reference Letter Points Allocation: Points Awarded

52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society” 5.11. Cyber Security Network Security: Protection of the CETA network infrastructure against attacks and unauthorised access Endpoint Security: Protection of individual devices from attacks and unauthorised access e.g. Laptops, Smart Phones and Tablets Application Security: Securing of software applications from vulnerabilities, attacks and unauthorised access Data Security: Protection of CETA and Stakeholder data against attacks and unauthorised access Identity and Access Management: Management and control of CETA end user and stakeholder access to systems, solutions and data Security Operations: Monitoring, detection and response to security incidents and threats Governance, Risk and Compliance: Ensure that cyber security practices align with regulatory requirements and CETA risk management strategies 5.12. Regulatory and Legislative Support Ensuring the CETA complies with all relevant regulatory and legislative requirements, including but not limited to the following: o Electronic Communications and Transactions Act (ECTA) o Protection of Personal Information Act (POPIA) o National Cybersecurity Policy Framework (NCPF) o Any other regulatory and or legislative elements relating to ICT and or the CETA as a whole 5.13. Specialised ICT Support Any other ICT specific support required by the CETA on an as and when basis not listed in the sections above. 52 14th Road, Noordwyk, Midrand, 1687 +27 11 265 5901 scmtenders@ceta.co.za www.ceta.org.za of 66 Request For Proposal “Developing Skills. Serving Society”