2.1 The service providers are requested to provide quotations for the below specified trainings.
2.2 The service provider must provide the course content of the proposed trainings.
TRAINING SPECIFICATIONS REQUIRED DURATION QUANTITY
DESCRIPTION ACCREDITATION OF
TRAINING
The training should cover, but not be
limited to, the following key areas:
• The training must focus on the key
provisions of the FAIS Act,
specifically the General Code of
Conduct and the Advice Process,
e.g. duty of care, needs analysis,
record-keeping, suitability,
replacement advice, etc.
• Application of Treating Customers
Fairly (TCF) outcomes in
complaints handling to test
Legal and fairness. SAQA US IDRegulatory • Understanding the Pension Funds 17 252030 (or 3 daysKnowledge Act regarding the restrictions, Employees similar)Training material tax considerations, the
annuitization rules, and the two-
pots system.
• Understanding of Long & Short-
Term Insurance, together with
Policyholder Protection Rules in
relation to e.g., missed premium
notifications, policy lapses,
reinstatement, late notification of
claims submission, communication
to policyholders, including sending
policy schedules, and change of
underwriters.
The training should cover, but not be
limited to, the following key areas:Analytical SAQA US IDReasoning and 16 • The training must focus on the 119505 (or 2 daysSound Employees ability to identify legal and factual similar)Judgement issues and assess evidence and
arguments from both sides using
practical cases that the FAIS
Ombud deals with on a daily basis.
• Independent and critical analysis of
information (document analysis)
• Formulating an independent
professional opinion
• Supported by sound reasoning that
forms the basis of the opinion
The training should cover, but not be
limited to, the following key areas:
• The training must focus on opinion Decision Writing writing, which requires the ability to and write clear, concise, and well- SAQA US ID Communication 16 reasoned decisions that are legally 119459 (or 2 days (not legal Employees persuasive and accessible to a similar) document layperson. drafting) • This includes the ability to rephrase
and paraphrase (and the ability to
differentiate when to use the two)
The training should cover, but not be
limited to, the following key areas:
• The training must aim at improving
the ability to draft clear, precise, SAQA US ID Legal Drafting 4 and legally sound documents and 365188/365239 1 day Skills Employees focus on improving the ability to (or similar)
structure contracts, agreements,
and other legal texts to ensure
accuracy and minimize ambiguity.
2.3 The service providers must adhere to the following requirements:
• The trainings must be virtually.
• The appointed service provider will be required to meet with the project managers to tailor-make
a program that addresses the specific needs of the Office before the training is conducted.
• A certificate of attendance must be provided for each training course.
Quotation and completed SBD documents and latest BBBEE certificate must be emailed to
supplychain@faisombud.co.za
TERMS AND CONDITIONS:
a) All goods or services purchased will be subject to FAIS OMBUD conditions, policies, and
procedures.
b) It is the responsibility of the bidder to ensure that the tax status on the National Treasury Supplier
database is always compliant. The FAIS Ombud will not be doing business with bidders who have a
non-compliant tax status.
c) All purchases will be made through an official order form; therefore, no goods or services must be
delivered or rendered before an official order has been received.
d) Payments are effective within 30 days after receipt of the invoice.
e) Successful bidder must be able to deliver the specified goods/services in full. No delivery will result
in the cancellation of the purchase order.
f) The appointed bidder is required to sign the SBD document truthfully.
g) When a bidder responds to this request, accept FAIS Ombud’s condition and confirm that should
he/she is successful, will be able to offer and deliver quality service/goods.
h) Evaluation of quotation received will be based on 80/20 Preference points.
NAME AND SURNAME OF BIDDER SIGNATURE OF BIDDER
SBD4
BIDDER’S DISCLOSURE
1. PURPOSE OF THE FORM
Any person (natural or juristic) may make an offer or offers in terms of this invitation
to bid. In line with the principles of transparency, accountability, impartiality, and
ethics as enshrined in the Constitution of the Republic of South Africa and further
expressed in various pieces of legislation, it is required for the bidder to make this
declaration in respect of the details required hereunder.
Where a person/s are listed in the Register for Tender Defaulters and / or the List
of Restricted Suppliers, that person will automatically be disqualified from the bid
process.
2. Bidder’s declaration
2.1 Is the bidder, or any of its directors / trustees / shareholders / members / partners or
any person having a controlling interest in the enterprise, employed by the state?
YES/NO
2.1.1 If so, furnish particulars of the names, individual identity numbers, and, if applicable,
state employee numbers of sole proprietor/ directors / trustees / shareholders /
members/ partners or any person having a controlling interest in the enterprise, in
table below.
Full Name Identity Number Name of State
institution
1 the power, by one person or a group of persons holding the majority of the equity of an enterprise, alternatively, the
person/s having the deciding vote or power to influence or to direct the course and decisions of the enterprise.
2.2 Do you, or any person connected with the bidder, have a relationship?
with any person who is employed by the procuring institution? YES/NO
2.2.1 If so, furnish particulars:
................................................................................................
................................................................................................
2.3 Does the bidder or any of its directors / trustees / shareholders / members /
partners or any person having a controlling interest in the enterprise have any
interest in any other related enterprise whether or not they are bidding for this
contract? YES/NO
2.3.1 If so, furnish particulars:
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