Services: Professional

Appointment of Service Provider for the Provision and Implementation of a Cloud-Based Contact Centre Solution for a period of three (3) years.

Issuing Organization

National Student Financial Aid Scheme

Location

Western Cape

Closing Date

27 Mar 2026

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At a Glance

Tender Type

Request for Proposal

Delivery Location

04 Christiaan Barnard Street, The Halyard Building - Cape Town City Centre - Cape Town - 8000

Organization Type

GOVERNMENT

Published

03 Mar 2026

Estimated Budget Range

30% Confidence

Median Estimate

R 880 000

Range

R 110 000-R 5 500 000

LowMedianHigh

Based on General government tender averages. Companies with similar profiles typically bid near the median.

* Estimates are based on historical data and do not guarantee actual award values.

Tender Description

Back to All Tenders

Next Tender

Estimated Budget Range

30% Confidence

Median Estimate

R 880 000

Range

R 110 000-R 5 500 000

LowMedianHigh

Based on General government tender averages. Companies with similar profiles typically bid near the median.

* Estimates are based on historical data and do not guarantee actual award values.

Next Tender

Appointment of Service Provider for the Provision and Implementation of a Cloud-Based Contact Centre Solution for a period of three (3) years.

Industry Classification

Professional Services & Consulting Industry Profile

Regulatory Bodies

SAICA

Tenders in this industry often require registration with these bodies.

Typical Documents

5 items

Company Registration (CIPC)

Tax Clearance Certificate

B-BBEE Certificate

CSD Registration

Company Profile

Recommended Certifications

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Briefing SessionCompulsory

Date & Time

Friday, 27 March 2026 - 11:00

Venue

https://teams.microsoft.com/meet/38112309156528?p=1bUPDCH2bo2ARGacND

Important: Attendance at this briefing session is mandatory. Bids from suppliers who do not attend may be disqualified.

Important Dates

03 Mar

2026

PUBLICATION

Tender Published

Tender was published

27 Mar

2026

DEADLINE

Closing Date

Tender closing date

Tender Documents (1)

SCMN002_2025-26 APPOINTMENT OF SP TO IMPLEMENT CONTACT CENTER CLOUD SOLUTION.pdf

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To download these documents and access AI-powered analysis, visit the main tender page.

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Full Tender Details View All Tenders More in Western Cape

Contact Information

Organization

National Student Financial Aid Scheme

Contact Person

Zuki Tsetswa

Phone

087-500-9380

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Email

SCM@nsfas.org.za

Address

04 Christiaan Barnard Street, The Halyard Building - Cape Town City Centre - Cape Town - 8000

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Services: Professional

Establishment of Panel of Service Providers for Finance Management Services for a period of five (5) years.

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22d left

Services: Professional

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Discussion Board

Ask questions, share insights, or request clarifications about this tender. Official responses will be marked clearly.

Share this tender

Discussion: Tender Discussion

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https://tenders-sa.org/tenders/cmmd4mfvu003vuaf0jxny48d7

Guidelines

Please keep discussions professional and relevant to this tender. For formal queries that require an official response, please use the "Request Clarification" button.

No messages yet. Be the first to start the discussion!

No historical data for this region or category yet.