Information and Communication10 Days Remaining

Request for Proposals for the appointment of a service provider for replacement of the Complaints Management Solution

Issuing Organization

Council for Medical Schemes

Location

Gauteng

Closing Date

11 Mar 2026

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At a Glance

Tender Type

Request for Bid(Open-Tender)

Delivery Location

420 Witch – Hazel Avenue - Eco Park, Block A, Eco Glades 2 Office Park, - Centurion - 0157

Organization Type

GOVERNMENT

Published

18 Feb 2026

Estimated Budget Range

30% Confidence

Median Estimate

R 1 058 000

Range

R 132 250-R 6 612 500

LowMedianHigh

Based on General government tender averages. Companies with similar profiles typically bid near the median.

* Estimates are based on historical data and do not guarantee actual award values.

Tender Description

Back to All Tenders

Next Tender

Estimated Budget Range

30% Confidence

Median Estimate

R 1 058 000

Range

R 132 250-R 6 612 500

LowMedianHigh

Based on General government tender averages. Companies with similar profiles typically bid near the median.

* Estimates are based on historical data and do not guarantee actual award values.

Next Tender

Request for Proposals for the appointment of a service provider for replacement of the Complaints Management Solution

Industry Classification

Information & Communication Technology Industry Profile

Critical Requirements

POPIA Compliance

Regulatory Bodies

IITPSA

Tenders in this industry often require registration with these bodies.

Typical Documents

9 items

Company Registration (CIPC)

Tax Clearance Certificate

B-BBEE Certificate

CSD Registration

Company Profile

ISO 27001 Certificate (if applicable)

Technical Certifications

Solution Architecture Documents

Reference Letters

Recommended Certifications

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Briefing SessionCompulsory

Date & Time

Wednesday, 11 March 2026 - 11:00

Venue

CMS Offices

Important: Attendance at this briefing session is mandatory. Bids from suppliers who do not attend may be disqualified.

Important Dates

18 Feb

2026

PUBLICATION

Tender Published

Tender was published

11 Mar

2026

DEADLINE

Closing Date

Tender closing date

Tender Documents (1)

Tender Advert - the appointment of a service provider for the replacement of the Complaints Management Solutio.pdf

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Contact Information

Organization

Council for Medical Schemes

Contact Person

Bokamoso Legong

Phone

012-431-0457

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Discussion Board

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Discussion: Tender Discussion

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Guidelines

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Email

b.legong@medicalschemes.co.za

Address

420 Witch – Hazel Avenue - Eco Park, Block A, Eco Glades 2 Office Park, - Centurion - 0157

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