2.1.1 Introduction
Siyancuma municipality serves the towns of Douglas, Griekwastad, Campbell
and Schmidtsdrift.
Section 78(1) (e) of the Municipal Finance Management Act, No. ,
states that “Each senior manager of a municipality and each official of a
municipality exercising financial management responsibilities must take all
reasonable steps within their respective areas of responsibility to ensure that
the assets and liabilities of the municipality are managed effectively and that
assets are safeguarded and maintained to the extent necessary.”
To comply with the above Act and to ensure that the Municipality’s assets are
adequately insured, and any risk exposure is minimized, the Municipality will
appoint a Service Provider to perform the following functions:
Negotiate and place the Municipality’s insurance portfolio with insurance
underwriters and present the underwriting terms to the Municipality for
acceptance each year;
Administer the Municipality’s short-term insurance portfolio; and
Assess the Municipality’s insurance cover and provide advice on
adequate cover to be taken out.
The renewal of the insurance portfolio normally falls in line with the
Municipality’s financial year-end and therefore must be renewed by 30 June
each year to ensure that the Municipal assets are insured, and the liabilities are
minimized.
MINIMUM REQUIREMENTS:
MINIMUM REQUIREMENTS
Copies of company registration
Municipal rates account for the physical address of the business
(should not be in arrears for more than 90 days) or Lease agreement in
cases where the address of the business is not through ownership, a
copy of the municipal account of the owner of the building must be
attached as well.
Price quoted must be firm and inclusive of VAT.
Tax clearance certificate and Pin from SARS.
Certified ID copies of managing directors/owners of the company
Bidders must be registered on CSD and CSD report must be attached
Registration Certificates of Entities – Joint Ventures / Close
corporations / partnerships
Bidders must sign all the relevant fields
Schedule of company experience; active and completed projects should
be supported by appointment letters and completion certificates
Bidders must be registered with the Financial Services Board (FSB)/
Financial Sector Conduct Authority (FCSA), Financial Intermediaries
Associations (FIA) and the Institute of Risk Management South Africa
(IRMSA). (Proof of registration must be attached).
Audited annual financial statement for the last three (3) financial years.
Failure to provide the required particulars as per the above-listed certificates
implies a non- responsive tender and warrants rejection of the tender on
account of non-compliance with the requirements of the
2.1.2 Objectives
The Municipality invites suitably experienced insurance brokers to tender for
managing the short-term insurance portfolio of Siyancuma Municipality with
effect from 1 April 2026 till 31 May 2029.
The following key performance indicators will be applicable to the successful
bidder and will be measured at least on an annual basis to assess the
performance:
2.1.2.1 Ensure that the quotations and proposals for the renewal of the short-
term insurance policy is provided by the broker before or on the 15th
May of each year for that the financial year that commence on the 1 July.
Standard: Formal written proposal by the Broker after revisiting the risk
and insurance portfolio, highlighting possible risks that is not covered.
Target: 100% achievement.
Proof of evidence: Formal written letter from broker supported by
quotations of the underwriter.
2.1.2.2 Ensure that the short-term insurance policy is in place before or on the
1st of July of each year for that the financial year.
Standard: Written confirmation by the underwriter/(s) and broker that the
insurance cover, as agreed to by the Municipality, is in placeon all
policy types.
Target: 100% achievement.
Proof of evidence: Formal written letter from broker with confirmation
from underwriter attach.
2.1.2.3 Attend to all claims timeously.
Standard: Acknowledge within 7days after receipt acceptance of claim
documentation and provide feedback of any outstanding or additional
information required.
Target: 95% achievement.
Proof of evidence: Formal written letter from broker.
2.1.2.4 Settle claims timeously
Standard: Settle claims within 7days after receipt of signed settle
agreement by the insured.
Target: 95% achievement.
Proof of evidence: Copy of the payment advice.
2.1.2.5 Supply of a monthly claim ratio report provided/delivered
electronically, preferably in the form of a dashboard report with detail to
support, before or on the 3rd working day of the following month. Target:
At least 80% achievement of time frame, 100% achievement of
producing the report.
Standard: The report must be a true reflection of all processed claims.
It must at least consist of two sections, the summary that provides the
claims ratio whilst the second part the detail on which the summary is
based. The detail portion of the report should contain all claims (including
legal litigations) and the report must provide identification numbers of
each claim; including municipal insurance claim number; type of the
claim; date of incident; date reported to the insurers; acknowledgement
date of claim forms (when available); date of agreement of loss (when
available); details of policy type; the progress with an indication of the
outstanding information to finalize the claim and the file closure dated.
Proof of evidence: Electronic version of report for each month
2.1.2.6 Regular meetings with the insurer.
Target: At least once a quarter.
Standard: A meeting, it may be via teams, with at least the CFO or the
Manager responsible for the insurance portfolio. The successful bidder
must keep written minutes and avail it within 1 week of the meeting.
Proof of evidence: Approved minutes of the meeting
2.1.3 Scope of Work
The general the functions to be performed by the successful bidder/insurance
broker are:
Ensure that the Municipality has insurance cover as instructed by the
Municipality;
Act as representative for the Municipality with the underwriter;
Ensure that the interest of the Municipality, its customers and clients is
conveyed to the underwriter and the interest of the Municipality is
protected always;
Provide legal advice regarding claims lodged against the Municipality;
Advise the Municipality on any potential liability risk not covered by the
insurance cover;
Advise the Municipality of potential under insurance;
Regularly or at least annually review the municipality’s portfolio (which
included values provided by municipality) and assist the municipality to
determine the correct coverage/replacement value for all category of
assets and risks.
On municipal request (Ad-hoc basis) assist the municipality to determine
the correct coverage/replacement value of an asset/item on the
municipal portfolio
Perform claims assessments on all claims within excess and by request
of the Municipality (when it is deemed necessary) arrange for an
Assessor.
Ensure that the management of the Municipality is informed on the
progress of all claims.
Annually provide training for transfer skills to municipal staff with regard
to insurance portfolio management and classification of insurance cover.
2.1.3.1.1 Placement of portfolio
The successful bidder will be required to perform the following:
2.1.3.1.1.1 Assess the Municipality’s insurance requirements as reflected in
the insurance policy;
2.1.3.1.1.2 Assess the Municipality’s portfolio and assist the municipality to
establish the correct value, before placement of portfolio at
underwriters. For example: Vehicle replacement value or market
value
2.1.3.1.1.3 Submit the Municipality’s latest information to the proposed
Insurance Underwriters;
2.1.3.1.1.4 Negotiate with the Insurance Underwriters on suitable
insurance terms and premiums based on the quotations obtained
by the Service Provider in satisfaction of this tender;
2.1.3.1.1.5 Attend insurance pre-placement meeting(s) with the
Municipality to discuss the underwriting terms and premiums;
2.1.3.1.1.6 Advise the Municipality on the basis its cover will be done,
such as market relate or replacement cost, to ensure the
municipality will not be over or under insured.
2.1.3.1.1.7 Advise the Municipality and provide quotations on additional
insurance cover that might be necessary to take out to ensure that
the Municipality’s risk is minimized given the insurance policy of the
Municipality;
2.1.3.1.1.8 Advise and inform the Municipality of any new products that will
reduce cost; and
2.1.3.1.1.9 Place the Municipality’s insurance portfolio with the Insurance
Underwriters and provide the Municipality with written confirmation
thereof together with details of the insurance cover placed and
excess.
2.1.3.1.2 Under writer Administration
The successful bidder will be required to perform the following:
2.1.3.1.2.1 Provide quotations on any additional insurance cover
required by the Municipality and place the insurance cover with the
Insurance Underwriters on the Municipality’s instruction and
provide the Municipality with written confirmation thereof together
with details of the insurance cover placed; and
2.1.3.1.2.2 Meet with the Municipality’s Officials whenever required by
either party to discuss or advice on insurance cover. The Service
Provider’s staff members required at these meetings will depend
on the technicality of the issues to be discussed.
2.1.3.1.3 Claims administration
2.1.3.1.3.1 In the case of 3rd party claims the Municipality will not
communicate directly with any legal representatives of the service
provider, third parties or the Underwriter, where the insurance is
placed.
2.1.3.1.3.2 The successful bidder will be required to perform at least the
following:
2.1.3.1.3.2.1 Administer all the Municipality’s insurance claims with regard to
own damage (Refer to section 2.1.2.7 for more details);
2.1.3.1.3.2.2 Administer all claims received by the Municipality from third
party’s claiming for personal injury or damage to their property.
This includes liaising with the third parties on the Municipality’s
behalf;
2.1.3.1.3.2.3 In the case of 3rd party claims the Municipality will not
communicate directly with any legal representatives of the service
provider, third parties or the Underwriter, where the insurance is
placed;
2.1.3.1.3.2.4 Provide a motivation, based on substantive legal grounds, for all
claims that are rejected by the Insurance Company. The
Municipality reserves the right to reconsider any opinion
received, to refer it back to the Broker for another opinion or
recommendation. The Municipality will under no circumstances
communicate directly with the Underwriter regarding any aspects
of a claim; unless request by the appointed service provider to
contact them directly.
2.1.3.1.3.2.5 Submit monthly updated reports in respect of the Municipality’s
claims submitted, indicating the status of each claim (Refer to
section 2.1.2.5 for more details); and
2.1.3.1.3.2.6 Update the municipality’s portfolio with the underwriters as and
when the municipality request changes on their portfolio.
2.1.3.1.3.2.7 Meet with the Municipality’s relevant officials, individually or in
groups, whenever required by either party to discuss or advice
on insurance claims. (Refer to section 2.1.2.6 for more details)
2.1.3.1.3.2.8 Appointment of an Assessor (on behalf of the municipality) for
claims identified by the municipality which fall within excess. The
Municipality will provide the necessary detail pertaining to the
claim and the outcome required. An Assessor report expressing
their finding will then be supplied to the municipality.
2.1.3.1.3.2.9 Administration of claims will need to meet required turnaround
time, but it will be discussed by the Municipality and Successful
bidder when the SLA is signed.
2.1.3.1.4 Renewal / Placement of the Municipality’s Insurance
Portfolio
The successful bidder will be required to perform the following before the
renewal in respect of each year:
2.1.3.1.4.1 An assessment of the Municipality’s insurance requirements as
reflected in the insurance policy;
2.1.3.1.4.2 Compile or obtain the updated information for the Municipality
regarding the latest insurance statistics and submit this
information to the Insurance Underwriters;
2.1.3.1.4.3 Negotiate with the Insurance Underwriters on suitable insurance
terms and premiums based on the Municipality’s existing
insurance cover and updated asset register;
2.1.3.1.4.4 Attend insurance pre-renewal meeting(s) with the Municipality to
discuss the underwriting terms and premiums (Refer to section
2.1.2.1 For the deadline/s, standard and proof of evidence);
2.1.3.1.4.5 Advise the Municipality and provide quotations on additional
Insurance cover that could become necessary to be taken out to
ensure that the Municipality’s risk is minimized;
2.1.3.1.4.6 Renew the Municipality’s insurance portfolio with the Insurance
Underwriters. (Refer to section 2.1.2.2 for the deadline/s,
standard and proof of evidence)
2.1.3.1.5 Handling of Outstanding Claims
2.1.3.1.5.1 The current Service Provider will remain responsible for the
administration and finalization of all existing outstanding / open
claims as at 30 June 2026, including claims with date of loss up
to 30 June 2026 but only discovered and submitted on or after 1
June 2026.
2.1.3.1.5.2 Public Liability claims are dealt with on a claims-made basis,
therefore any Public Liability claims received up to 30 June 2026
will be dealt with by the Service Provider at the date of loss.
Public Liability claims received on or after the commencement
date of the contract with the successful bidder will be dealt with
by the newly appointed Service Provider, even where the actual
date of loss is before said date.
2.2. EVALUATION CRITERIA
2.2.1. FUNCTIONALITY
Tender will be evaluated on functionality. A bidder will have to score a minimum of 70 points to be evaluated further.
The criteria will be as follows
Siyancuma Local Municipality criteria for technical functionality POINT 100
1Company Information and relevant experience Maximum points to be
. awarded
A minimum number of years in operation. The bidder should provide a detailed 20
.company profile including clients they have provided services for:
.
Less than 3 years – 5 points
3 – 5 years – 10 points
6 years and above – 20 points
(Supporting evidence to be attached as Annexure – Company Experience)
2Bidders Experience
.
2Please provide proof of client base demonstrating the organisational experience in 30
.rendering similar services.
.
The demonstration should be in the following format:
No. Client Contact Sum Period of Claims
Name Details Insured Cover success
rates
1.
2.
3.
3 clients and below 10 points
4 – 5 clients 20 points
6 clients and above 30 points
(Supporting evidence to be attached as Annexure – Client Base)
3Contactable References
.
3The company’s proven track record in handling assignments of a similar nature. 15
.
.
A minimum of three written reference letters from clients where a similar service
is/was rendered. Letters should not be older than 3 months.
2 letters and below 5 points
3 – 5 letters 10 points
6 letters and more 15 points
(Supporting evidence to be attached as Annexure – Contactable References)
4Key Personnel Experience
.
4Experience of a broker managing insurance contracts within Local Government 20
.portfolio.
.
(Please provide broker’s CV illustrating the experience)
Less than 3 years 5 points
4 – 5 years 10 points
6 – 7 years 15 points
8 years and above 20 points
(Supporting evidence to be attached as Annexure – Key Personnel Experience)
5Methodology
.
5Provide a detailed plan with timelines on how the bidder will manage the insurance 15
.portfolio of the Municipality in terms of the following:
. Risk Assessment - 5 points
Claims management procedure detailing responsibilities of bidder and
Municipality. - 10 points
(Supporting evidence to be attached as Annexure – Methodology)
TOTAL TECHNICAL/FUNCTIONALITY POINTS 100
MINIMUM OF 70 POINT TO CONTINUE TO THE NEXT STAGE
2.3. PRICING SCHEDULE
2.3.1. No other format of pricing schedule, as prescribed in the pricing
schedule below will be allowed. Bids not meeting the
requirementswill be considered non-responsive.
2.3.2. It must be highlighted that the Municipality can, after awarding the tender
to the successful bidder, amend the insured amounts with any
further information obtained before the start of the financial year
for which the cover must be placed.
2.3.3. The liability for payment of Assessor Fees within the agreed
timeframes between the successful bidder and the lost adjuster is for
the account of the bidder in all instances.
2.3.4. The premium/prices tendered must remain firm for the initial period of 12
months, thereafter the annual escalation in the Rand value of the
premium for year 2 and 3 must not exceed the CPIX inflation rate as
at 30 June of each year; subject to any changes, additions and / or
reductions required as per the updated information supplied by the
Municipality. The municipality will be informed in writing on the annual
escalation.
2.3.5. For bid evaluation purposes to determine the total estimated contract
value all insured values will remain the same and all bids will be
escalated with an estimated CPIX rate
RATE (TARIFF) PREMIUM or
SECTION INSURED AMOUNT incl BROKER FEE ANNUAL COST EXCESS PAYMENT
A B C D
( B x C )
1 COMBINED
BUILDINGS R112 364 552
CONTENTS R2 446 118
SUBSTATIONS, MINI SUBS, R47 456 860
TRANSFORMERS, ELECTRICAL
SWITCHGEAR, etc.
ALL WATER PURIFICATION WORKS, PUMP R2 400 585
STATIONS AND RESERVOIRS
ALL SEWERAGE WORKS, PUMP STATIONS R38 165 874
AND RESERVIORS
MACHINERY BREAKDOWN R 19 453 607
PROPERTY MORE SPECIFIC R129 234 995
R389 688 176
2 HOUSEOWNERS
STANDARD CONSTRUCTION R4 378 440
R4 378 440
3 BURGLARY
FIRST LOSS
DAMAGE TO BUILDINGS R
R
44444 MAJOR LIMIT R500 000,00
MONEY OTHER THAN CHEQUES R200 000,00
INCREASE LIMIT OUTSIDE SAFE R10 000,00
PRIVATE POINT OF SALES R250 000,00
R960 000,00
5 PUBLIC LIABILITY
LIMIT OF INDEMNITY R30 000 000,00
R30 000 000,00
6 EMPLOYERS LIABILITY
LIMIT OF INDEMNITY R30 000 000,00
R30 000 000,00
7 STATED BENEFITS
8 DIRECTORS AND OFFICERS
LIMIT OF INDEMNITY R4 000 000,00
R4 000 000,00
9 NETWORK SECURITY (CYBER) LIABILITY
LIMIT OF INDEMNITY R10 000 000,00
R10 000 000,00
10 BUSINESS ALL RISKS
GENERAL SPECIFIED ITEMS R259 316
ABSA CARD MACHINES R60 000
CELLPHONES R6 000
R325 316
11 ELECTRONIC EQUIPMENT
HARDWARE R8 236 028
LAPTOPS R653 036
R8 889 064
12 SIYANCUMA MOTOR FLEET
MOTORFLEET
MOTOR - CATEGORY M2 R3 231 833
MOTOR – HIGH VALUE VEHICLES R11 858 827
R15 090 660
13 SASRIA COVER
COMBINED R389 688 176
HOUSEOWNERS R4 378 440
BUSINESS ALL RISKS R325 316
MONEY
ELECTRONIC EQUIPMENT R8 889 064
SIYANCUMA MOTOR FLEET R5 090 660
COUNCILLORS VEHICLE COVER R1 633 000
COUNCILLORS BUILDING & CONTENT R19 500 000
TOTAL COST R
Broker fees
The broker fees must for all above policies, must be included in the rates. The total amount broker fees included in the rates must be disclosed
as a value in the space allowed:
Broker fee already included in the rates R
Assessor fees (FOR CLAIMS WITHIN EXCESS)
Detailed report fee Per hourly rate R
Travel fee Per km travelled rate R
THE TENDER OFFER
I/We Mr/Mrs/Messrs
duly assigned to represent the service provider for the purpose of this tender, hereby
tender to supply all or any of the goods and/or render all or any of the services described
in the attached documents to the Siyancuma Municipality on terms and conditions
stipulated in this tender and in accordance with the specifications stipulated in the
tender documents (which shall be taken as part of, and incorporated into this tender) at
the price/s reflected in the Pricing Schedule.
I/we agree that this offer shall remain valid for a period of 90 days commencing from
the closing date and time of this tender.
I/we further agree that:
This tender and its acceptance shall be subject to the terms and conditions contained
in the Siyancuma Municipality’s Supply Chain Management Policy;
If I/we withdraw my/our tender within the period for which I/we have agreed that the
tender shall remain open for acceptance, or fail to fulfill the contract when called upon
to do so, the Siyancuma Municipality may, without prejudice to its other rights, agree
to the withdrawal of my/our tender or cancel the contract that may have been entered
into between me/us and the Siyancuma Municipality and I/we will then pay to the
Siyancuma Municipality any additional expense incurred by the Siyancuma
Municipality having either to accept any less favorable tender or, if fresh tenders have
to be invited, the additional expenditure incurred by the invitation by the invitation of
fresh tenders and by the subsequent acceptance of any less favorable tender; the
Siyancuma Municipality shall also have the right to recover such additional expenditure
by set-off against moneys which may be due or become due to me/us under this or
any other tender or contract or against any guarantee or deposit that may have been
furnished by me/us or on my/our behalf for the due fulfillment of this or any other tender
or contract and pending the ascertainment of the amount of such additional
expenditure or retain such moneys, guarantee or deposit as security for any loss the
Siyancuma Municipality may sustain by reason of my/our default;
If my/our tender is accepted the acceptance may be communicated to me/us by letter
or order by certified mail or registered mail. Such posting shall be deemed to be proper
service of such notice with effect from the date of posting/dispatch of such notice;
The law of the Republic of South Africa shall govern the contract created by the
acceptance of my/our tender and that I/we choose domicilium citandi et executandi in
the Republic of South Africa, where any and all legal notices may be served at (full
street address on this place):
Physical Address:
I/we furthermore confirm that I/we have satisfied myself/ourselves as to the
correctness and validity of my/our tender; that the price(s) and rate(s) tendered cover
all the work/item(s) specified in the tender documents and that the price(s) and rate(s)
cover all my/our obligations under a resulting contract and that I/we accept that any
mistakes regarding price(s) and calculations will be at my/our own risk.
I/we hereby accept full responsibility for the proper execution and fulfillment of all
obligations and conditions devolving on me/us under this agreement as the Principal(s)
liable for the due fulfillment of this contract.
I/we agree that any action arising from this contract may in all respects be instituted
against me/us and I/we hereby undertake to satisfy fully any sentence or judgement
which may be pronounced against me/us as a result of such action.
I/we declare that I/we have participation / no participation in the submission of any
other offer for the supplies/services described in the attached documents. If in the
affirmative, state name(s) of tenders involved.
Name: