Skip to main content

Command Palette

Search for a command to run...

intermediate15-20 minutes

Performance Issues Troubleshooting

Comprehensive guide to diagnose and resolve performance problems with Tendersa platform

Performance Issues Troubleshooting

This guide helps you identify and resolve performance issues with the Tendersa platform, including slow loading times, unresponsive features, and system lag.
Performance issues can have multiple causes. Follow the diagnostic steps in order to identify root cause efficiently.

Common Performance Issues


1. Slow Page Loading


Symptoms:
- Pages take more than 3-5 seconds to load
- Images and assets load slowly
- Initial application startup is delayed
- Navigation between pages feels sluggish

Diagnostic Steps:

1. Check network conditions

bash
# Test your internet speed
ping google.com
# Should show < 100ms latency for optimal performance

# Test bandwidth
curl -o /dev/null -w "%{speed_download}\n" http://speedtest.tele2.net/10MB.zip
# Should show > 5 Mbps for good performance

2. Analyze page load times

javascript
// Open browser developer tools (F12)
// Go to Network tab and reload page
// Look for:
// - Long TTFB (Time to First Byte) > 1s
// - Large asset sizes > 1MB
// - Failed requests (red entries)

3. Check browser performance

javascript
// In browser console, run:
performance.getEntriesByType('navigation')[0].domContentLoadedEventEnd
// Should be < 3000ms for good performance

Solutions:

- Clear browser cache and cookies
- Disable unnecessary browser extensions
- Use a wired connection instead of WiFi
- Close other bandwidth-intensive applications
- Try accessing during off-peak hours (early morning/late evening)

2. Database Query Performance


Symptoms:
- Search results take long to appear
- Filter operations are slow
- Large datasets cause timeouts
- Export operations fail or take excessive time

Diagnostic Steps:

1. Check query complexity

sql
-- Example of optimized vs unoptimized queries
-- Slow: SELECT * FROM tenders WHERE description LIKE '%keyword%'
-- Fast: SELECT * FROM tenders WHERE MATCH(description) AGAINST('keyword')

2. Monitor query execution time

javascript
// Enable query logging in development
console.time('tender-search');
await searchTenders({ query: 'construction' });
console.timeEnd('tender-search');
// Should complete in < 2s for typical searches

Solutions:

- Use specific search terms instead of broad keywords
- Apply date ranges to limit result sets
- Use pagination for large result sets
- Clear browser cache regularly
- Contact support for database optimization

3. Memory and Resource Usage


Symptoms:
- Browser becomes unresponsive
- High CPU usage when using the platform
- Memory leaks causing slowdown over time
- Application crashes or freezes

Diagnostic Steps:

1. Monitor browser resources

javascript
// Check memory usage
console.log('Used JS Heap:', performance.memory.usedJSHeapSize / 1048576, 'MB');
console.log('Total JS Heap:', performance.memory.totalJSHeapSize / 1048576, 'MB');

// Monitor for memory leaks
setInterval(() => {
  console.log('Memory:', performance.memory.usedJSHeapSize / 1048576, 'MB');
}, 5000);

2. Check for memory leaks

javascript
// Take heap snapshots in browser dev tools
// Compare snapshots over time
// Look for:
// - Increasing object counts
// - Large detached DOM trees
// - Uncleared event listeners

Solutions:

- Refresh the browser page periodically
- Close unused browser tabs
- Update to the latest browser version
- Increase browser memory limits if possible
- Use browser task manager to identify problematic tabs

Advanced Performance Optimization


Frontend Performance Issues


Common Causes:
- Large JavaScript bundles
- Unoptimized images
- Excessive DOM manipulation
- Inefficient React re-renders

Optimization Strategies:

1. Code Splitting

javascript
// Use dynamic imports for large components
const HeavyComponent = lazy(() => import('./HeavyComponent'));

// Implement route-based code splitting
const routes = [
  {
    path: '/dashboard',
    component: lazy(() => import('./Dashboard'))
  }
];

2. Image Optimization

html
<!-- Use appropriate image formats -->
<img 
  src="image.webp" 
  loading="lazy"
  width="800"
  height="600"
  alt="Description"
/>

<!-- Use srcset for responsive images -->
<img 
  srcset="image-320w.jpg 320w,
          image-640w.jpg 640w,
          image-1024w.jpg 1024w"
  sizes="(max-width: 640px) 100vw, 50vw"
  src="image-640w.jpg"
  alt="Description"
/>

3. React Performance

javascript
// Use React.memo for expensive components
const ExpensiveComponent = React.memo(({ data }) => {
  return <div>{/* expensive computation */}</div>;
});

// Use useMemo for expensive calculations
const expensiveValue = useMemo(() => {
  return computeExpensiveValue(data);
}, [data]);

// Use useCallback for stable function references
const handleClick = useCallback(() => {
  doSomething(data);
}, [data]);

Backend Performance Issues


Common Causes:
- Slow database queries
- Inefficient API endpoints
- Lack of caching
- Resource contention

Optimization Strategies:

1. Database Query Optimization

sql
-- Use indexes effectively
CREATE INDEX idx_tenders_date ON tenders(closing_date);
CREATE INDEX idx_tenders_category ON tenders(category_id);

-- Optimize JOIN operations
SELECT t.*, c.name as category_name
FROM tenders t
INNER JOIN categories c ON t.category_id = c.id
WHERE t.closing_date > NOW()
ORDER BY t.created_at DESC
LIMIT 50;

2. Caching Implementation

javascript
// Implement Redis caching
const redis = require('redis');
const client = redis.createClient();

// Cache frequently accessed data
async function getCachedTenders() {
  const cacheKey = 'tenders:recent';
  const cached = await client.get(cacheKey);
  
  if (cached) {
    return JSON.parse(cached);
  }
  
  const tenders = await fetchTendersFromDB();
  await client.setex(cacheKey, 300, JSON.stringify(tenders)); // 5 min cache
  return tenders;
}

Performance Monitoring


Built-in Performance Metrics


The platform includes built-in performance monitoring:

javascript
// Enable performance monitoring
window.performanceMonitoring = true;

// View performance metrics
console.log('Page Load Time:', performance.timing.loadEventEnd - performance.timing.navigationStart);
console.log('DOM Ready Time:', performance.timing.domContentLoadedEventEnd - performance.timing.navigationStart);

Browser Developer Tools

Use browser dev tools for detailed analysis:

1. Performance Tab
- Record page interactions
- Identify JavaScript bottlenecks
- Analyze rendering performance

2. Network Tab
- Monitor request timing
- Identify slow-loading resources
- Check for failed requests

3. Memory Tab
- Take heap snapshots
- Identify memory leaks
- Monitor garbage collection
Performance Benchmarks:
- Page load time: < 3 seconds
- API response time: < 500ms
- Search results: < 2 seconds
- File upload: < 30 seconds for 10MB files

Troubleshooting Performance Issues


Step 1: Identify Problem

1. Reproduce issue consistently
2. Measure current performance
3. Identify when issue occurs
4. Check if it's user-specific or system-wide

Step 2: Gather Diagnostic Information

1. Browser information
- Browser type and version
- Operating system
- Available memory

2. Network information
- Connection type (WiFi, Ethernet, Mobile)
- Bandwidth test results
- Latency measurements

3. Application logs
- Console errors
- Network request failures
- Performance metrics

Step 3: Apply Solutions

Follow solutions provided in this guide based on your specific issue type.

Step 4: Verify Resolution

1. Retest problematic operation
2. Compare performance before and after
3. Monitor for recurring issues

💡Performance Best Practices

- Regularly clear browser cache and cookies
- Use modern browsers with good JavaScript performance
- Avoid working with very large datasets in browser
- Use pagination for large result sets
- Implement client-side caching where appropriate
- Monitor system performance regularly
- Report persistent performance issues to support

Performance Optimization Checklist

- [ ] Browser is updated to latest version
- [ ] Cache and cookies are cleared
- [ ] No unnecessary browser extensions
- [ ] Stable internet connection (> 5 Mbps)
- [ ] Limited number of open browser tabs
- [ ] No other bandwidth-intensive applications running
- [ ] Using recommended browser (Chrome, Firefox, Safari, Edge)
- [ ] JavaScript is enabled in browser
- [ ] No proxy/firewall blocking connections
- [ ] System has sufficient available memory

Related Documentation

- Connection Issues Troubleshooting - Fix network and connectivity problems
- Document Issues Troubleshooting - Resolve document upload and processing issues
- System Status Page - Check for ongoing performance issues

Help and Support

If you're experiencing persistent performance issues:

- Check our system status page for ongoing incidents
- Provide detailed information about when issue occurs
- Include browser version, operating system, and network details
- Share performance metrics and error messages
- Specify which operations are affected and their typical response times