Performance Issues Troubleshooting
Comprehensive guide to diagnose and resolve performance problems with Tendersa platform
Performance Issues Troubleshooting
Common Performance Issues
1. Slow Page Loading
Symptoms:
- Pages take more than 3-5 seconds to load
- Images and assets load slowly
- Initial application startup is delayed
- Navigation between pages feels sluggish
Diagnostic Steps:
1. Check network conditions
# Test your internet speed
ping google.com
# Should show < 100ms latency for optimal performance
# Test bandwidth
curl -o /dev/null -w "%{speed_download}\n" http://speedtest.tele2.net/10MB.zip
# Should show > 5 Mbps for good performance2. Analyze page load times
// Open browser developer tools (F12)
// Go to Network tab and reload page
// Look for:
// - Long TTFB (Time to First Byte) > 1s
// - Large asset sizes > 1MB
// - Failed requests (red entries)3. Check browser performance
// In browser console, run:
performance.getEntriesByType('navigation')[0].domContentLoadedEventEnd
// Should be < 3000ms for good performanceSolutions:
- Clear browser cache and cookies
- Disable unnecessary browser extensions
- Use a wired connection instead of WiFi
- Close other bandwidth-intensive applications
- Try accessing during off-peak hours (early morning/late evening)
2. Database Query Performance
Symptoms:
- Search results take long to appear
- Filter operations are slow
- Large datasets cause timeouts
- Export operations fail or take excessive time
Diagnostic Steps:
1. Check query complexity
-- Example of optimized vs unoptimized queries
-- Slow: SELECT * FROM tenders WHERE description LIKE '%keyword%'
-- Fast: SELECT * FROM tenders WHERE MATCH(description) AGAINST('keyword')2. Monitor query execution time
// Enable query logging in development
console.time('tender-search');
await searchTenders({ query: 'construction' });
console.timeEnd('tender-search');
// Should complete in < 2s for typical searchesSolutions:
- Use specific search terms instead of broad keywords
- Apply date ranges to limit result sets
- Use pagination for large result sets
- Clear browser cache regularly
- Contact support for database optimization
3. Memory and Resource Usage
Symptoms:
- Browser becomes unresponsive
- High CPU usage when using the platform
- Memory leaks causing slowdown over time
- Application crashes or freezes
Diagnostic Steps:
1. Monitor browser resources
// Check memory usage
console.log('Used JS Heap:', performance.memory.usedJSHeapSize / 1048576, 'MB');
console.log('Total JS Heap:', performance.memory.totalJSHeapSize / 1048576, 'MB');
// Monitor for memory leaks
setInterval(() => {
console.log('Memory:', performance.memory.usedJSHeapSize / 1048576, 'MB');
}, 5000);2. Check for memory leaks
// Take heap snapshots in browser dev tools
// Compare snapshots over time
// Look for:
// - Increasing object counts
// - Large detached DOM trees
// - Uncleared event listenersSolutions:
- Refresh the browser page periodically
- Close unused browser tabs
- Update to the latest browser version
- Increase browser memory limits if possible
- Use browser task manager to identify problematic tabs
Advanced Performance Optimization
Frontend Performance Issues
Common Causes:
- Large JavaScript bundles
- Unoptimized images
- Excessive DOM manipulation
- Inefficient React re-renders
Optimization Strategies:
1. Code Splitting
// Use dynamic imports for large components
const HeavyComponent = lazy(() => import('./HeavyComponent'));
// Implement route-based code splitting
const routes = [
{
path: '/dashboard',
component: lazy(() => import('./Dashboard'))
}
];2. Image Optimization
<!-- Use appropriate image formats -->
<img
src="image.webp"
loading="lazy"
width="800"
height="600"
alt="Description"
/>
<!-- Use srcset for responsive images -->
<img
srcset="image-320w.jpg 320w,
image-640w.jpg 640w,
image-1024w.jpg 1024w"
sizes="(max-width: 640px) 100vw, 50vw"
src="image-640w.jpg"
alt="Description"
/>3. React Performance
// Use React.memo for expensive components
const ExpensiveComponent = React.memo(({ data }) => {
return <div>{/* expensive computation */}</div>;
});
// Use useMemo for expensive calculations
const expensiveValue = useMemo(() => {
return computeExpensiveValue(data);
}, [data]);
// Use useCallback for stable function references
const handleClick = useCallback(() => {
doSomething(data);
}, [data]);Backend Performance Issues
Common Causes:
- Slow database queries
- Inefficient API endpoints
- Lack of caching
- Resource contention
Optimization Strategies:
1. Database Query Optimization
-- Use indexes effectively
CREATE INDEX idx_tenders_date ON tenders(closing_date);
CREATE INDEX idx_tenders_category ON tenders(category_id);
-- Optimize JOIN operations
SELECT t.*, c.name as category_name
FROM tenders t
INNER JOIN categories c ON t.category_id = c.id
WHERE t.closing_date > NOW()
ORDER BY t.created_at DESC
LIMIT 50;2. Caching Implementation
// Implement Redis caching
const redis = require('redis');
const client = redis.createClient();
// Cache frequently accessed data
async function getCachedTenders() {
const cacheKey = 'tenders:recent';
const cached = await client.get(cacheKey);
if (cached) {
return JSON.parse(cached);
}
const tenders = await fetchTendersFromDB();
await client.setex(cacheKey, 300, JSON.stringify(tenders)); // 5 min cache
return tenders;
}Performance Monitoring
Built-in Performance Metrics
The platform includes built-in performance monitoring:
// Enable performance monitoring
window.performanceMonitoring = true;
// View performance metrics
console.log('Page Load Time:', performance.timing.loadEventEnd - performance.timing.navigationStart);
console.log('DOM Ready Time:', performance.timing.domContentLoadedEventEnd - performance.timing.navigationStart);Browser Developer Tools
1. Performance Tab
- Record page interactions
- Identify JavaScript bottlenecks
- Analyze rendering performance
2. Network Tab
- Monitor request timing
- Identify slow-loading resources
- Check for failed requests
3. Memory Tab
- Take heap snapshots
- Identify memory leaks
- Monitor garbage collection
- Page load time: < 3 seconds
- API response time: < 500ms
- Search results: < 2 seconds
- File upload: < 30 seconds for 10MB files
Troubleshooting Performance Issues
Step 1: Identify Problem
2. Measure current performance
3. Identify when issue occurs
4. Check if it's user-specific or system-wide
Step 2: Gather Diagnostic Information
- Browser type and version
- Operating system
- Available memory
2. Network information
- Connection type (WiFi, Ethernet, Mobile)
- Bandwidth test results
- Latency measurements
3. Application logs
- Console errors
- Network request failures
- Performance metrics
Step 3: Apply Solutions
Step 4: Verify Resolution
2. Compare performance before and after
3. Monitor for recurring issues
💡Performance Best Practices
- Use modern browsers with good JavaScript performance
- Avoid working with very large datasets in browser
- Use pagination for large result sets
- Implement client-side caching where appropriate
- Monitor system performance regularly
- Report persistent performance issues to support
Performance Optimization Checklist
- [ ] Cache and cookies are cleared
- [ ] No unnecessary browser extensions
- [ ] Stable internet connection (> 5 Mbps)
- [ ] Limited number of open browser tabs
- [ ] No other bandwidth-intensive applications running
- [ ] Using recommended browser (Chrome, Firefox, Safari, Edge)
- [ ] JavaScript is enabled in browser
- [ ] No proxy/firewall blocking connections
- [ ] System has sufficient available memory
Related Documentation
- Document Issues Troubleshooting - Resolve document upload and processing issues
- System Status Page - Check for ongoing performance issues
Help and Support
- Check our system status page for ongoing incidents
- Provide detailed information about when issue occurs
- Include browser version, operating system, and network details
- Share performance metrics and error messages
- Specify which operations are affected and their typical response times