beginner10 minutes
Account Setup
Create your account and choose the right plan for your business
Overview
Setting up your Tenders-SA account is the first step to accessing South Africa's AI-powered tender platform. This guide will walk you through creating your account and choosing the right plan.
Creating Your Account
Step 1: Registration
1
Visit Website
Visit [tenders-sa.org](https://tenders-sa.org)
2
Start Registration
Click "Start Free Trial" or "Sign In"
3
Enter Details
Enter your email address and create a password
4
Verify Email
Verify your email address
Step 2: Review Current Access
You can create an account before choosing paid access. When you need a paid capability, compare the current plans, allowances and eligible one-time options on the Pricing page.
Choose by Workflow
Compare the capability you need, such as Tender Radar, Application Assistance, document analysis, procurement intelligence or integrations. Do not rely on copied plan details in older guides.
Confirm the Current Terms
Review the current price, billing period, included allowances and cancellation information on the Pricing page before checkout.
Keep Access Separate from Setup
Your company profile and account setup are ongoing records. A plan controls access to specific capabilities; it does not replace the need to verify each tender's official requirements.
Step 3: Complete Checkout When Needed
Use the checkout options shown by the current Pricing page. Payment methods and offers are intentionally not duplicated in this guide.
Account Verification
After registration, you'll need to:
1
Verify Email
Click the link in your welcome email
2
Complete Profile
Add your company information
3
Upload Documents
Tax clearance, BBBEE certificate, etc.
Security Settings
Two-Factor Authentication (2FA)
We recommend enabling 2FA for added security:
1
Access Settings
Go to Account Settings
2
Enable 2FA
Click "Enable 2FA"
3
Scan QR Code
Scan QR code with your authenticator app
4
Verify
Enter verification code
Password Requirements
- Minimum 8 characters
- Include uppercase and lowercase letters
- Include at least one number
- Include at least one special character
- Include uppercase and lowercase letters
- Include at least one number
- Include at least one special character
Next Steps
Once your account is set up:
1
Complete Company Profile
[Complete your company profile](/documentation/getting-started/company-profile)
2
Upload Documents
[Upload required documents](/documentation/getting-started/company-profile#documents)
3
Browse Tenders
[Start browsing tenders](/documentation/user-guides/platform-user-guide)
4
First Application
[Make your first application](/documentation/getting-started/first-application)
Need Help?
- Browse the Documentation Hub
- Use the Support Centre for account or platform help
- Email [email protected] when you cannot access the support workflow
- Use the Support Centre for account or platform help
- Email [email protected] when you cannot access the support workflow