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beginner10 minutes

Account Setup

Create your account and choose the right plan for your business

Overview

Setting up your Tenders-SA account is the first step to accessing South Africa's AI-powered tender platform. This guide will walk you through creating your account and choosing the right plan.

Creating Your Account


Step 1: Registration


1

Visit Website

Visit [tenders-sa.org](https://tenders-sa.org)
2

Start Registration

Click "Start Free Trial" or "Sign In"
3

Enter Details

Enter your email address and create a password
4

Verify Email

Verify your email address

Step 2: Choose Your Plan


Starter Plan - R499/month

- 10 tender applications per month
- Basic AI matching
- Email alerts
- Document storage
- Best for: Small businesses and consultants

Professional Plan - R1,299/month (Most Popular)

- 50 tender applications per month
- Advanced AI assistant
- Priority matching notifications
- Document templates library
- Compliance verification
- Best for: Growing SMEs

Enterprise Plan - R3,999/month

- Unlimited applications
- Dedicated AI agent
- Multi-user accounts (up to 10)
- API access
- Success rate analytics
- Best for: Large corporations

Step 3: Payment Information

We accept:
- Credit/Debit Cards
- Instant EFT (South Africa)
- Debit Orders

Account Verification

After registration, you'll need to:
1

Verify Email

Click the link in your welcome email
2

Complete Profile

Add your company information
3

Upload Documents

Tax clearance, BBBEE certificate, etc.

Security Settings


Two-Factor Authentication (2FA)

We recommend enabling 2FA for added security:
1

Access Settings

Go to Account Settings
2

Enable 2FA

Click "Enable 2FA"
3

Scan QR Code

Scan QR code with your authenticator app
4

Verify

Enter verification code

Password Requirements

- Minimum 8 characters
- Include uppercase and lowercase letters
- Include at least one number
- Include at least one special character

Next Steps

Once your account is set up:
1

Complete Company Profile

[Complete your company profile](/documentation/getting-started/company-profile)
2

Upload Documents

[Upload required documents](/documentation/getting-started/company-profile#documents)
3

Browse Tenders

[Start browsing tenders](/documentation/user-guides/browsing-tenders)
4

First Application

[Make your first application](/documentation/getting-started/first-application)

Need Help?

- Email: support@tenders-sa.org
- Live Chat: Available 9 AM - 5 PM (SAST)
- Community Forum: community.tenders-sa.org