Submissions closed on 6 March 2026. The information below is archived for reference.
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Reference
GNP-009-25
Organization
South African National Parks
Province
Gauteng
Closed
6 March 2026
Don't worry! Here are similar opportunities still open for submission
Submit bids on official forms (SBD 1, SBD 4, SBD 6.1, SBD 7.2, GCC) — do not re-type. Deliver to the tender box at 643 Leyds Street, Muckleneuk, Pretoria (Main Gate) by 06 March 2026 at 11:00 SAST. Late bids will not be accepted. The tender box is open 24/7. Bids must include all returnable documents (e.g., SBD 4, SBD 6.1 with proof for preference points, SBD 7.2). Disqualification risks: incomplete forms, late submission, or failure to use official forms.
Evaluation occurs in 4 phases: Phase 1 – Mandatory criteria (pass/fail). Phase 2 – Technical and functionality evaluation (points claimed). Phase 3 – Demonstration phase. Phase 4 – Pricing (80/20 preference point system: 80 points for price, 20 points for specific goals). The lowest compliant price wins after technical acceptance. Minimum thresholds apply per phase; failure in Phase 1 disqualifies the bid.
Scope: 5-year unified payment gateway for Card Present (CP) and Card Not Present (CNP) transactions across SANParks’ 19 parks and 100+ sites. Deliverables: unified gateway platform (CP: POS, front office, kiosks; CNP: web, mobile, e-commerce, Wild Card), real-time authorisation/settlement/refund/reversal, multi-acquirer support (FNB, Standard Bank, Absa, Nedbank), modern payment methods (contactless/NFC, digital wallets, QR, instant EFT), RESTful API integrations, webhooks/callbacks for S2S transactions, high-availability hosting (load-balanced, scalable), and fine-grained reporting (1 day to 12+ months, filterable by merchant, status, card type, etc.). Performance: ≤2s CP auth (95th percentile), ≤3s CNP auth, ≤1s contactless, 50 TPS sustained (150 TPS burst), 99.9% API uptime, <0.5% error rate. Security: PCI DSS Level 1, EMV, P2PE, 3D Secure 2.0, tokenisation, end-to-end encryption, fraud monitoring. Compatibility: Visa, Mastercard, Amex, Diners Club, China Union Pay. Infrastructure: dual ISP, 100 Mbps minimum bandwidth, 500 Mbps burst, network latency ≤100ms (gateway-to-acquirer). Reporting: real-time dashboards, CSV reconciliation files, audit logs. PEDs (physical terminals) are provided by the acquiring bank; gateway provider must ensure software integration only. Mandatory: support seamless transition to any of the 4 major SA banks within 90 days, zero data loss, max 4-hour downtime, no additional costs.
Pricing structure must cover: transaction processing fees (CP and CNP), gateway licensing, integration/setup costs, monthly minimum fees, support/maintenance. Contract term: 5 years. Pricing must be fixed or include a clear escalation formula. No hidden fees. Estimated volumes: CNP ~406,537 transactions/year (R1.57B), CP ~549,495 transactions/year (R844M). Pricing evaluated under 80/20 preference system (80 points price, 20 points specific goals).
Mandatory compliance: PCI DSS Level 1, EMV, P2PE, POPIA (lawful processing, data minimisation, consent notices, data subject rights, encryption, tokenisation, breach notification: T+4h to SANParks, T+72h to Information Regulator, prompt to data subjects), data residency in South Africa, sub-processor register, ISO 27001 (preferred). B-BBEE: minimum Level 1. Preferential Procurement Policy Framework Act and 2022 Regulations apply. Evidence required: multi-bank integration certifications (FNB, Standard Bank, Absa, Nedbank), at least one reference for a successful acquiring bank transition, fixed cost schedule for future transitions. CIDB registration may be required for construction-related elements (if applicable).
Closing date: 06 March 2026 at 11:00 SAST. Briefing sessions and correspondence details are in Annexure (page 65).
Submission address: 643 Leyds Street, Muckleneuk, Pretoria, 0001 (Main Gate: Tender Box). Technical enquiries: IEC Department. Bidding procedure enquiries: Supply Chain Management (SCM). Specific contact persons, telephone numbers, and email addresses are listed in SBD 1 (Invitation to Bid).
Government tenders in the Office Administrative, Office Support and Other Business Support Activities sector represent significant opportunities for South African businesses. The South African government regularly procures goods and services through the eTender portal, making it essential for businesses to stay informed about new opportunities.
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