Supply, hosting, and support of revenue administration system for home affairs (SITA RFB 1183)

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{"name":null,"email":"[email protected]","phone":null,"department":"OF HOME AFFAIRS","address":null}

Returnable Documents: VAT REGISTRATION, IF THE ANSWER IS “NO” TO ALL OF THE ABOVE, THEN IT IS NOT A REQUIREMENT TO REGISTER FOR A TAX COMPLIANCE STATUS

DHA06-2026

The appointment of a service provider for supply, hosting, maintenance and support of

Revenue administration system at various civic affairs offices, mobile offices that will

Integrate with various applicable platforms (e-home and kiosks) to enable the department to

Collect, record and report revenue due to t he department of home affairs (RSA only) as

Perthe public finance management act (PFMA), treasury regulations and departmental

Revenue policy as well as standard operating procedures, through SITA rfb1183 transversal

Contract.

Closing date and time of bid:

26 June 2026 at 11h00

Bidders are invited to a non-compulsory virtual (Microsoft Teams) briefing session that will be held as follows:

Date and time: Friday, 12 June 2026 at 10h00 to 11h00

Link to the virtual meeting

https://teams.microsoft.com/meet/344542563301249?p=kj7eBILZ6bidnb26wr

Disclaimer

The Department of Home Affairs (DHA)’s bid documents and tender processes are free of charge. DHA will not call

or send any official to demand payment for tender services.

Be advised that all tender notices, bids received, and awards are published on www.dha.gov.za &

www.etenders.gov.za

The Department requests all suppliers and the business communities out there to be vigilant around matters of

procurement and if in doubt, do not hesitate to contact the contact persons on the relevant procurement document

or the department.

Bid validity period: 90 days

Department of Home Affairs

Supply Chain Management

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DHA06-2026

Objectives

1. The objectives (aim) of this tender are:

• To invite bids from suitable service provider(s) to supply, hosting, maintenance and support of the revenue

administration system at various Civic Affairs offices, mobile offices that will integrate with various applicable platforms

(e-Home and Kiosks) to enable the Department to collect, record and report revenue due to the Department of Home

Affairs (RSA only) as per the Public Finance Management Act (PFMA), Treasury Regulations and Departmental

Revenue Policy as well as Standard Operating Procedures, through SITA RFB1183 transversal contract.

2. The Department generates its revenue through the sale of goods and services from Civic and Immigration Affairs by

issuance of enabling documents in the Republic and abroad with the assistance of DIRCO. In terms of local collections

branch Civic Affairs is the main contributor of revenue generated from travel documents, re-issue of identity

documents/SMART Cards, births, marriages and death (BMD) certificates as well as related amendments to enabling

documents.

3. The Department generates its revenue throughout the nine (9) provinces with over four hundred (400) revenue

administering sites/offices and mobile units (automated-modernized and manual offices) as well as on the e-Home Affairs

platform and on Kiosks portals. In terms of the administration of the collection of revenue, the Department has created

adequate/suitable environment by deploying revenue administering mechanisms and related procedures to be used

during the process, for the identification, recording and reporting of such in the financial statements of the Department

through the Basic Accounting Systems (BAS), hence the need to source the supplier of the automated revenue

administration system for Civic Affairs at various offices in the Republic of South Africa. The required automated revenue

system must be able to interface with the Basic Accounting System (BAS) for reporting of the revenue collected.

Scope and extent of the tender

4. The successful bidder(s) will be expected to execute and conduct the following tasks for/ provide the following

services/items to the Department:

➢ The prospective service provider must supply the Department with the solution that will facilitate the collection,

reconciliation and reporting as well as related services for the revenue administration in the local and limited

international (e-VISA) operations of the Department. The solution must be able to amongst others:

• Facilitate real-time interface/integrate with the Department’s applicable systems/solutions (Service Manager,

Live-capture, Automated Citizen Processor (ACP), Branch Queuing Management System (BQMS), e-Home

platform, Stand-alone Departmental Kiosks, Point of Sales (POS) devices);

• Provide payment gateway functionality that facilitates efficient and secure payment processing (cash and cards

payments, and Electronic Funds Transfers (EFT) facilities, as well as all other generally accepted payment

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DHA06-2026

methods) at various revenue administering offices, mobile offices(trucks) and stand-alone Departmental Kiosks

with adequate transactional referencing through direct bank integration; and

• Facilitate an automated reconciliation of all payment transactions (Cash, Cards for enabling documents applied

for by the Clients at various Department’s service channels to the Basic Accounting System (BAS) on a daily

basis that integrates with National Treasury BAS to post successfully reconciled transactions.

Furthermore, the prospective service provider must provide 24 x 7 x 365 hosting, maintenance and support of the

proposed solution with relevant infrastructure that includes amongst others:

• A bucket of at least ten thousand (10 000) hours per annum for the duration of the contract for any system

enhancements that may arise due to operational requirements by the Department;

• Support and maintenance plan/strategy to facilitate business continuity for the contract period;
• Training strategy for the Department’s Revenue administering Officials for the offered system to facilitate skills

transfer; and

• Call centre facility with adequately qualified Resources as per the industry norms to enable second and third-

line support in response to the operational requirements arising from the users who utilize the provided system.

• (A) Solution overview (Example of the current applications processing in the Department)

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DHA06-2026

• B) Example of a detailed payment integration process that the solution must interface with

(C) current details of the application and point of sales deployed at DHA provinces

NO of

NO of mobile

NO of site NO of NO of planned planned units where

Where the point of kiosks devices kiosks

The

NO province application is sale where the devices

Application is currently devices application is where the

Currently

Deployed installed required point of sale

Deployed

Is required

1 eastern cape 31 55 35

2 free state 13 34 22

3 gauteng 52 35 24

4 kwa zulu natal 73 50 32

5 limpopo 45 41 27 100 100

6 mpumalanga 34 35 23

7 north west 16 34 22

8 northern cape 16 33 23

9 western cape 29 33 22

Total 309 350 230 100 100

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DHA06-2026

A. Customer Infrastructure and environment requirements

As per the industry’s best practice that is compliant with the Department’s infrastructure and related environment which

comprises of amongst others:

(A) Production Environment: Hardware

Description Quantity Notes

Next-Generation Firewalls 2

Network Load Balancers 2

48 Port Gigabit Network Switches 2

Web Servers 2

Application Servers 4

Database Servers 2

Fibre Channelled SAN 1

Backup Tape Library 1

Backup Server 1

Backup Tapes 68

(B) Non-Production Environment: Hardware

Description Quantity Notes

Next-Generation Firewalls 2

Network Load Balancers 2

48 Port Gigabit Network Switches 2

Development Web Servers 1

Development Application Servers 1

Development Database Servers 1

Quality Assurance Web Servers 1

Quality Assurance Application Servers 1

Quality Assurance Database Servers 1

User Acceptance Testing Web Servers 1

User Acceptance Testing Application Servers 1

User Acceptance Database Servers 1

Fibre Channelled Storage Area Network 1

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DHA06-2026

Special conditions of contract

5. To achieve the above, the successful bidder will be required to meet the following requirements:

• The service provider(s) may not recruit or shall not attempt to recruit an employee of the Department of Home

Affairs for the purposes of preparation of bid or for the duration or the execution of this contract or any part thereof.

• The service provider must supply an over-the-counter system that is incorporating the point of sale (POS)

processing capability that is specifically customized for the Department.

• The proposed system/solution must be able to be deployed in the revenue administering offices and mobile trucks

as well as Kiosks and must be able to be integrated with numerous Department’s systems to deliver end to end

Customer service. The applicable Department’s systems are as follows:

o The branch queuing management system (BQMS);

o Automated Client Processors (ACP);

o Live capture/ Service Manager; and

o E-Home Affairs.

• The proposed solution must have Payment integration capabilities to enable Clients to pay for services via a

number of methods. These payment services include electronic funds transfer (EFT/Credit Push) and Card not

Present for e-Home platform and e-Visa functionality.

• The proposed solution must have the capability to perform reconciliation of all payments made against the

transactions processed by applicable systems in the Civic Affairs environment and the Department Bank.

• The Bidder is required to be accredited on the SITA RFB 1183/2022 for the following services:

ICT Management Services

ICN no. 81112011-0005 ICT Management Services – Project Management

Business Planning and Development

ICN no. 81112011-0011 Business Planning and Development - Business Analysis

Business Solutions Delivery Services

ICN no. 81112011-0018 Business Solutions Delivery - System Analysis and Design

Business Solution Implementation Services

ICN no. 81112011-0040 Business Solution Implementation - Organisational Change Management

Applications Development Service

ICN no. 81112011-0045 Application Development Services – Analysis Services

ICN no. 81112011-0046 Application Development Services – AI, IoT, DevOps and Integration Provisioning Services

Tender deliverables / outputs and timeframes

6. The primary deliverables to be achieved:

Please refer to item 4, from pages 12 to 15.

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DHA06-2026

Logistics and timing

7. Project location, commencement date, duration, submission of bids and fee structure.

7.1. Project location(s):

• Head Office, delivery at all Department of Home Affairs Revenue Administering Offices/Points.

7.2. Expected commencement date:

• The contract will commence following the awarding of the tender, upon receipt of the signed acceptance

letter and the completed SBD 7.2 form from the appointed service provider(s).

7.3. Project period:

• The contract period shall be 36 months, commencing from the date of issuance of the appointment letters,

with an option to renew for a further two (2) years subject to satisfactory performance and availability of

budget.

7.4. Bid proposal

• Service provider must provide a properly referenced bid proposal in response to this TOR document with

clear headings and information required to evaluate the bid against the requirements stipulated in this TOR

document. The bid proposal response must indicate the following:

➢ The bidding company’s profile, including proof of compliance with all the requirements as per the TOR

document.

➢ The pricing information. Bid price must include VAT and should be fully inclusive to deliver all goods /

services indicated in the terms of reference.

➢ Where substantiations are required, a copy of certification or proof is required to be attached to the bid

response.

• Bid documents must be submitted online on the National Treasury’s E-tender portal. Bidders must ensure

that their bids are uploaded timeously to the correct portal. The department will not take any responsibility

for late uploaded bids. The e-tender portal is open from the day the tender is advertised until the closing

date and time. Bidders are required to ensure that their status reflects “Submitted” before the closing time

as they will not have access once the tender is closed.

• The online e-Tender publication portal can be accessed on the following link: https://www.etenders.gov.za/
• Manual or hardcopy bids will not be accepted.
• Bidders to adhere to all the rules for the online bid submission.
• Bidders’ attention is drawn to the sequential submission format as per the checklist.
• Non-compliance with online bid submission WILL invalidate the bidder’s response.

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DHA06-2026

7.5. Fee structure (Solution)

• Development of the Solution
• Installation
• Maintenance and
• Support
• Training and
• Disbursements

Evaluation stages

8. The following evaluation process will be followed to evaluate the bids received:

Stage Description Applicable

for this bid

Stage 1A Non-compulsory briefing session Yes

Stage 1B Initial screening process / compliance with bid requirements Yes

Stage 2 Pre-qualification criteria evaluation Yes

Stage 3 Mandatory requirements evaluation Yes

Stage 4 Functionality requirements evaluation Yes

Stage 5 Price and Specific Goals Yes

Stage 1A: Briefing session

• Non-compulsory briefing session will be held virtually.

Stage 1B: Initial screening process/compliance with bid requirements

• Verification of bidder’s compliance with bid requirements.

No. Compliance Checklist Yes / No

1. The bidder is registered on the National Treasury Central Suppliers Database (CSD).

2. The bidder is in business (as indicated on CSD).

3. The bidder is not a restricted supplier/ or does not have a restricted director(s) (as indicated on CSD).

4. The bidder is Tax Compliant (as indicated on CSD) or verified through SARS

5. The bidder is not a government employee (as indicated on CSD).

6. The bidder completed SBD 1 Form in full together with the letter of authority.

The bidder completed SBD 4 Form in full and did not reveal any information or past practices that

7.

prohibits the supplier from conducting business with the state.

8. The bidder is accredited on the SITA RFB1183.

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DHA06-2026

Stage 2: Pre-qualification criteria evaluation.

• Compliance with the prequalification requirements.
• Bidders who fail to meet the prequalification requirements will be disqualified.

Pre-qualification Requirements 1 Comply Do not

comply

The bidder must be registered /accredited with the Payments Association of South Africa

(PASA) as a Systems Integrator or Third-Party Payment Provider.

Evidence: A copy of a valid OEM/ OSM enterprise certificate for the supply and installation Revenue Administering Systems.

Stage 3: Mandatory requirements evaluation.

• Compliance with the mandatory requirements. Prospective bidders who fail to meet the mandatory requirements will be

disqualified.

• Only bidders who have complied with the following mandatory requirements will be evaluated for functionality.

Mandatory Requirements 1 Comply Do not

comply

Bidder certification / affiliation requirements

The bidder’s company must be registered with the Information Regulator and or provide

details of Information Officer(s) and if Any Information Officer(s) registered with the

Information Regulator.

Evidence: Valid certificate, license or membership card indicating clearly the company’s PASA registration/accreditation.

Mandatory Requirements 2 Comply Do not

comply

Bidder experience and capability requirements

The bidder must have provided a customised revenue administration systems/solution that is

able to integrate with other Department’s systems (Automated Citizen Processor -ACP,

Branch Queue Management System- BQMS, DHA Service Manager and e-Home Platform)

to at least three (3) Customers in the last five (5) years that includes amongst others:

• Payment gateway that facilitates real time credit card and electronic funds transfers

(EFT) into the Department’s digital channels provided by the approved Banks for

processing of payment transactions.

• Automated Reconciliation of all payments (Cash, Cards, EFT and Card Not Present

(CNP) transactions and related processed transactions for enabling documents (IDs,

Passports, BMD Certificates, Travel Documents and other applicable documents)

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DHA06-2026

Mandatory Requirements 2 Comply Do not

comply

processed at various Departments branches, mobile units and online channels as well

as KIOSKS.

• Reporting on the processed payments transactions by consolidating daily processed

payments to generate payment files for posting into the Department’s Basic

Accounting System (BAS) through the approved protocols.

Evidence: Provide contactable signed and dated reference letters from at least three (3) customers to whom projects for the

supply and installation of Revenue Administering Systems were performed and acceptable level of performance (on client’s

letterhead).

Mandatory Requirements 3 Comply Do not

comply

Product / service functional requirement

The bidder must confirm compliance to the functional Product/Service Functional

requirements for the supply the Department with the solution that will facilitate the collection,

reconciliation and reporting as well as related services for the revenue administration in the

local and limited international (e-VISA) operations of the Department.

• Hosting of the solution
• Maintenance of the solution
• Support of the solution deployed at DHA sites and
• Periodical Enhancements/Developments

Evidence: The bidder must confirm that they comply with the Product / Service Functional Requirements. Prospective

bidders must outline their periodical system/application enhancements through a signed letter stating details of their

proposed enhancements and frequency.

Stage 4 – Functionality requirements evaluation

• Bids will be evaluated in accordance with the prescripts of the Preferential Procurement Policy Framework Act (PPPFA)

and the associated Preferential Procurement Regulations of 2022, which stipulate an 80/20 points split for requirements

with a Rand value equal to or below R 50 000 000, inclusive of all applicable taxes.

• The technical proposal will be evaluated out of 100 points with a threshold of 70 points.
• Bidders that score less than minimum of 70 points will be disqualified.
• Bidders must score a minimum of 70 points on functionality to qualify for further evaluation on price and preference points.

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DHA06-2026

(Professional Services)

Name of bidder: .......................................................................................BID NO: DHA06-2026

CLOSING TIME 11:00 CLOSING DATE: 26 June 2026

Offer to be valid for 90 days from the closing date of bid.

Item description bid price in RSA currency

NO ** (all applicable taxes included)

1. The accompanying information must be used for the formulation

of proposals.

2. Bidders are required to indicate a ceiling price based on the total

estimated time for completion of all phases and including all

expenses inclusive of all applicable taxes for the project. R..............................................................

3. Period required for commencement with project after acceptance of bid .................................

4. Estimated man-days for completion of project ......................................................

5. Are the rates quoted firm for the full period of contract? Only firm prices will be accepted.

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DHA06-2026

Sbd4

Bidder’s disclosure

1. Purpose of the form

Any person (natural or juristic) may make an offer or offers in terms of this invitation to bid. In line with the principles

of transparency, accountability, impartiality, and ethics as enshrined in the Constitution of the Republic of South Africa

and further expressed in various pieces of legislation, it is required for the bidder to make this declaration in respect

of the details required hereunder.

Where a person/s are listed in the Register for Tender Defaulters and / or the List of Restricted Suppliers, that person

will automatically be disqualified from the bid process.

2. Bidder’s declaration

2.1 Is the bidder, or any of its directors / trustees / shareholders / members / partners or any person having a controlling

interest1 in the enterprise,

employed by the state? YES/NO

2.1.1 If so, furnish particulars of the names, individual identity numbers, and, if applicable, state employee numbers of sole

proprietor/ directors / trustees / shareholders / members/ partners or any person having a controlling interest in the

enterprise, in table below.

1 the power, by one person or a group of persons holding the majority of the equity of an enterprise, alternatively, the person/s having the

deciding vote or power to influence or to direct the course and decisions of the enterprise.

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DHA06-2026

Full Name Identity Number Name of State institution

2.2 Do you, or any person connected with the bidder, have a relationship with any person who is employed by the

procuring institution? YES/NO

2.2.1 If so, furnish particulars:

................................................................................................

................................................................................................

2.3 Does the bidder or any of its directors / trustees / shareholders / members / partners or any person having a controlling

interest in the enterprise have any interest in any other related enterprise whether or not they are bidding for this

contract? YES/NO

2.3.1 If so, furnish particulars:

........................................................................................

........................................................................................

2.2. The bid prepared by the Bidder shall comprise the following components:

a) Completed Technical Bid, including:

i. Invitation to Bid (SBD 1)

ii. Letter of Authority

• The title, name, surname, and position of an authorised person to sign the bidding documents and

communicate with the department on behalf of the bidding company.

• The contact details of the authorised person including the telephone number or work cell number and the

email address.

iii. Bidder’s Disclosure (SBD 4)

iv. General Conditions of contract

v. CSD report

vi. Company’s profile

b) Financial Bid and Preferential points specific goals:

i. Pricing Schedule (SBD 3)

ii. Pricing Schedule Annexure/ Fee Structure as required on the TOR document.

iii. Preferential Points Claim Forms (SBD 6.1)

iv. SANAS B-BBEE Certificate/ Sworn Affidavit/ DTIC B-BBEE

2.3 Prices indicated on the Price Schedule shall be the total price of services including, where applicable:

• All duties and other taxes;

• The price of transportation, insurance, and other costs incidental to the delivery of the services to their final

destination;

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DHA06-2026

• The price of any other incidental services required in terms of the tender deliverables;

2.4 Prices quoted by the Bidder shall be fixed during the Bidder’s performance of the Contract and not subject to variation on

any account.

2.5 A bid submitted with a variable price quotation will be treated as non-responsive and rejected.

2.6 Prices shall be quoted in South African Rands.

2.7 The Department has limited resources and bids must be competitive, with market-related pricing, as this will be one of the

deciding factors in the final award of the contract.

3.5. The Department will evaluate and compare the financial bids only of those Bidders whose Technical Bid has been accepted

by the Department.

3.6. The Department’s evaluation of a financial bid will take into account information to be provided on the SBD 3 and/ or pricing

schedule/ fee structure where applicable.

issuance of enabling documents in the Republic and abroad with the assistance of DIRCO. In terms of local collections

branch Civic Affairs is the main contributor of revenue generated from travel documents, re-issue of identity

documents/SMART Cards, births, marriages and death (BMD) certificates as well as related amendments to enabling

documents.

3. The Department generates its revenue throughout the nine (9) provinces with over four hundred (400) revenue

administering sites/offices and mobile units (automated-modernized and manual offices) as well as on the e-Home Affairs

platform and on Kiosks portals. In terms of the administration of the collection of revenue, the Department has created

adequate/suitable environment by deploying revenue administering mechanisms and related procedures to be used

during the process, for the identification, recording and reporting of such in the financial statements of the Department

through the Basic Accounting Systems (BAS), hence the need to source the supplier of the automated revenue

administration system for Civic Affairs at various offices in the Republic of South Africa. The required automated revenue

system must be able to interface with the Basic Accounting System (BAS) for reporting of the revenue collected.

4. The successful bidder(s) will be expected to execute and conduct the following tasks for/ provide the following

services/items to the Department:

➢ The prospective service provider must supply the Department with the solution that will facilitate the collection,

reconciliation and reporting as well as related services for the revenue administration in the local and limited

international (e-VISA) operations of the Department. The solution must be able to amongst others:

• Facilitate real-time interface/integrate with the Department’s applicable systems/solutions (Service Manager,

Live-capture, Automated Citizen Processor (ACP), Branch Queuing Management System (BQMS), e-Home

platform, Stand-alone Departmental Kiosks, Point of Sales (POS) devices);

• Provide payment gateway functionality that facilitates efficient and secure payment processing (cash and cards

payments, and Electronic Funds Transfers (EFT) facilities, as well as all other generally accepted payment

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DHA06-2026

methods) at various revenue administering offices, mobile offices(trucks) and stand-alone Departmental Kiosks

with adequate transactional referencing through direct bank integration; and

• Facilitate an automated reconciliation of all payment transactions (Cash, Cards for enabling documents applied

for by the Clients at various Department’s service channels to the Basic Accounting System (BAS) on a daily

basis that integrates with National Treasury BAS to post successfully reconciled transactions.

Furthermore, the prospective service provider must provide 24 x 7 x 365 hosting, maintenance and support of the

proposed solution with relevant infrastructure that includes amongst others:

• A bucket of at least ten thousand (10 000) hours per annum for the duration of the contract for any system

enhancements that may arise due to operational requirements by the Department;

• Support and maintenance plan/strategy to facilitate business continuity for the contract period;
• Training strategy for the Department’s Revenue administering Officials for the offered system to facilitate skills

transfer; and

• Call centre facility with adequately qualified Resources as per the industry norms to enable second and third-

line support in response to the operational requirements arising from the users who utilize the provided system.

• (A) Solution overview (Example of the current applications processing in the Department)

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DHA06-2026

• B) Example of a detailed payment integration process that the solution must interface with

(C) current details of the application and point of sales deployed at DHA provinces

7.1. Project location(s):

• Head Office, delivery at all Department of Home Affairs Revenue Administering Offices/Points.

7.2. Expected commencement date:

• The contract will commence following the awarding of the tender, upon receipt of the signed acceptance

letter and the completed SBD 7.2 form from the appointed service provider(s).

7.3. Project period:

• The contract period shall be 36 months, commencing from the date of issuance of the appointment letters,

with an option to renew for a further two (2) years subject to satisfactory performance and availability of

budget.

7.4. Bid proposal

• Service provider must provide a properly referenced bid proposal in response to this TOR document with

clear headings and information required to evaluate the bid against the requirements stipulated in this TOR

document. The bid proposal response must indicate the following:

➢ The bidding company’s profile, including proof of compliance with all the requirements as per the TOR

document.

➢ The pricing information. Bid price must include VAT and should be fully inclusive to deliver all goods /

services indicated in the terms of reference.

➢ Where substantiations are required, a copy of certification or proof is required to be attached to the bid

response.

• Bid documents must be submitted online on the National Treasury’s E-tender portal. Bidders must ensure

that their bids are uploaded timeously to the correct portal. The department will not take any responsibility

for late uploaded bids. The e-tender portal is open from the day the tender is advertised until the closing

date and time. Bidders are required to ensure that their status reflects “Submitted” before the closing time

as they will not have access once the tender is closed.

• The online e-Tender publication portal can be accessed on the following link: https://www.etenders.gov.za/
• Manual or hardcopy bids will not be accepted.
• Bidders to adhere to all the rules for the online bid submission.
• Bidders’ attention is drawn to the sequential submission format as per the checklist.
• Non-compliance with online bid submission WILL invalidate the bidder’s response.

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DHA06-2026

7.5. Fee structure (Solution)

• Development of the Solution
• Installation
• Maintenance and
• Support
• Training and
• Disbursements

• NB: Points will be allocated based on % ownership to the Company (main tendering entity). Please attach proof/

required documents.

Sbd 3.3

Pricing schedule

(Professional Services)

Name of bidder: .......................................................................................BID NO: DHA06-2026

CLOSING TIME 11:00 CLOSING DATE: 26 June 2026

Offer to be valid for 90 days from the closing date of bid.

5. Are the rates quoted firm for the full period of contract? Only firm prices will be accepted.

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DHA06-2026

Sbd4

Bidder’s disclosure

valid tax clearance certificate and/ or pin issued by South African Revenue Services (SARS) for all companies that

Tax compliance status

Tax compliance requirements

Tax compliance status (tcs) pin may be made via e-filing through the SARS website

Tcs pin is available but the bidder is registered on the central supplier database (csd), a csd

Csd number

Csd number must be provided

CSD report

Central supplier database (csd), a csd

Central Supplier Database (CSD) Report for all companies that form part of a Joint Venture, Consortium or Trust

appointment letters,

Stage 2: Pre-qualification criteria evaluation.

• Compliance with the prequalification requirements.
• Bidders who fail to meet the prequalification requirements will be disqualified.

Pre-qualification Requirements 1 Comply Do not

2. Tax compliance requirements

2.3 Application for tax compliance status (tcs) pin may be made via e-filing through the SARS website

Separate tcs certificate / pin / csd number.

2.6 Where NO tcs pin is available but the bidder is registered on the central supplier database (csd), a csd

VAT registration

Points Allocation: 3 points

B-BBEE Details: Note to tenderers: The tenderer must indicate how they claim points for each preference point system.

Allocated

Specific goals allocated points in terms of

Preference Evidence

this tender

points

The company owned / director/s / Proof of claim as declared on SBD 6.1 in verifying the

shareholders by people who are Women. tenderer’s status.

• 100% company owned by people who

are Women = 4 points The following must be submitted as proof of claim as

• ≥51% and <100% company owned by declared on SBD 6.1 for the specific goals:

people who are Women = 3 points

• >0% and <51% company owned by
• Company Registration Certification as issued by

people who are Women = 1 point the Companies and Intellectual Property

• 0% company owned by people who are Commission (CIPC).

Women = 0 points

• Sworn Affidavit or valid B‐BBEE Certificate or

Consolidated B-BBEE certificate for Consortium,

Joint Venture, or Trust.

The company owned / director/s / Proof of claim as declared on SBD 6.1 in verifying the

shareholders by people who are Black. tenderer’s status.

• 100% company owned by people who

are Black = 3 points The following must be submitted as proof of claim as

• ≥51% and <100% company owned by declared on SBD 6.1 for the specific goals:

people who are Black = 2 points

• >0% and <51% company owned by
• Company Registration Certification as issued by

people who are Black = 1 point the Companies and Intellectual Property

• 0% company owned by people who are Commission (CIPC).

Black = 0 points

• Sworn Affidavit or valid B‐BBEE Certificate or

Consolidated B-BBEE certificate for Consortium,

Joint Venture, or Trust.

The company owned / director/s / Proof of claim as declared on SBD 6.1 in verifying the

shareholders by people who are Disabled. tenderer’s sta

3.7. Subject to clause 3.1 above, no Bidder shall contact the Department on any matter relating to its bid, from the time of the bid

opening to the time the Contract is awarded. If the bidder wishes to bring additional information to the notice of the

4.10. In case of any failure to comply with any of the conditions of the contract or unsatisfactory rendering of service, the stipulation

of the General Conditions of Contract and the Special Conditions of Contract, shall be applicable.

4.11. Should the Department, after a reasonable period of notice, of not less than seven days, in writing, depending upon the

circumstances, call upon the service provider to comply with any of the conditions and should he/she fail to do so, the

I, the undersigned, (name)............................................................................... in submitting the

accompanying bid, do hereby make the following statements that I certify to be true and complete in every respect:

3.1 I have read and I understand the contents of this disclosure;

3.2 I understand that the accompanying bid will be disqualified if this disclosure is found not to be true and complete in

every respect;

3.3 The bidder has arrived at the accompanying bid independently from, and without consultation, communication,

agreement or arrangement with any competitor. However, communication between partners in a joint venture or

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consortium2 will not be construed as collusive bidding.

3.4 In addition, there have been no consultations, communications, agreements or arrangements with any competitor

regarding the quality, quantity, specifications, prices, including methods, factors or formulas used to calculate prices,

market allocation, the intention or decision to submit or not to submit the bid, bidding with the intention not to win the

bid and conditions or delivery particulars of the products or services to which this bid invitation relates.

3.4 The terms of the accompanying bid have not been, and will not be, disclosed by the bidder, directly or indirectly, to

any competitor, prior to the date and time of the official bid opening or of the awarding of the contract.

3.5 There have been no consultations, communications, agreements or arrangements made by the bidder with any

official of the procuring institution in relation to this procurement process prior to and during the bidding process

except to provide clarification on the bid submitted where so required by the institution; and the bidder was not

involved in the drafting of the specifications or terms of reference for this bid.

3.6 I am aware that, in addition and without prejudice to any other remedy provided to combat any restrictive practices

related to bids and contracts, bids that are suspicious will be reported to the Competition Commission for investigation

and possible imposition of administrative penalties in terms of section 59 of the Competition Act No and

or may be reported to the National Prosecuting Authority (NPA) for criminal investigation and or may be restricted

from conducting business with the public sector for a period not exceeding ten (10) years in terms of the Prevention

and Combating of Corrupt Activities Act No or any other applicable legislation.

I CERTIFY THAT THE INFORMATION FURNISHED IN PARAGRAPHS 1, 2 and 3 ABOVE IS CORRECT.

I accept that the state may reject the bid or act against me in terms of paragraph 6 of

PFMA SCM instruction /22 on preventing and combating abuse in the supply chain

ii. A valid tax clearance certificate and/ or pin issued by South African Revenue Services (SARS) for all companies that

form part of a Joint Venture, Consortium or Trust.

iii. A Central Supplier Database (CSD) Report for all companies that form part of a Joint Venture, Consortium or Trust.

iv. A consolidated SANAS B-BBEE certificate or a consolidated B-BBEE certificate issued by the Companies and

Intellectual Property Commission (CIPC).

v. SBD 1, SBD 3, SBD 4, & SBD 6 forms must be completed using the Joint Venture, Consortium or Trust information

or the lead partner as indicated on the Joint Venture, Consortium or Trust agreement.

1.8. Foreign firms providing proposals must become familiar with local conditions and laws and take them into account in

preparing their proposals.

1.9. The service provider and its affiliates are disqualified from providing goods, works, and services to any private party to this

4.1. The Department will determine to its satisfaction whether the Bidder that is selected as having submitted the highest

evaluated responsive bid meets the criteria specified in these documents, and is qualified to perform the contract

satisfactorily.

4.2. The determination will take into account the Bidder’s financial, technical and production capabilities. It will be based upon an

examination of the documentary evidence of the Bidder’s qualifications submitted by the bidder, as well as such other

information as the Department deems necessary and appropriate.

4.3. An affirmative determination will be a prerequisite for award of the Contract to the Bidder. A negative determination will result

in rejection of the Bidder’s bid, in which event the Department will proceed to the next highest evaluated bid to make a similar

determination of that Bidder’s capabilities to perform the contract satisfactorily.

Department’s right to vary Quantities at Time of Award

4.4. The Department reserves the right at the time of Contract award to increase or decrease the quantity of the services originally

specified in the Terms of Reference without any change in unit price or other terms and conditions.

Department’s right to accept or reject any or all Bids

4.5. The Department reserves the right to:

• Accept or reject all or individual items of this bid;

• Accept one or more bids submissions reject individual items;

• Request clarification or further information regarding any item in the Proposal;

• Request further information from any bidder after the closing date;

• Accept a bid that may not reflect the lowest pricing;

• Consider any bid that may not conform to any aspect of this bid;

• Annul the tender process and reject all bids at any time prior to contract award;

• Consider such alternate services, terms or conditions that may be offered, whether such offer is contained in a

Proposal or otherwise;

• Award the contract or any part thereof to one or more bidders; without thereby incurring any liability to the affected

(9) Provinces of the Republic of South Africa (RSA) where the Department operates to

enable them to render support to various revenue administering offices outlining details on

how they will deal with development and enhancement of the proposed system/solution

through the provision of the following:

• Call centre support facility = 10 Points

4. 20

• Provide for a number of annual development/enhancement hours during the contract

period; = 5 Points

• Provision of the requisite experienced Personnel by providing details of their operations

and CVs of the Employees that will be assigned indicating their technical skills with at

least five (5) years’ experience in the applicable programming technology

language/software = 5 Points

Total points 100

Stage 5– Price and Specific Goals evaluation

• The Bidder must provide an all-inclusive price including VAT and must complete the SBD 3.1 form.
• Bidders will further be evaluated in accordance with the prescripts of the Preferential Procurement Policy Framework Act

(PPPFA) and the associated Preferential Procurement Regulations of 2022, which stipulate an 90/10-point split for

requirements with a Rand value equal to or above R 50 000 000, inclusive of all applicable taxes.

• A valid SANAS B-BBEE Status Level Verification certificate or a B-BBEE certificate issued by the Companies and

Intellectual Property Commission, with the exception of EME’s and QSE’s who are required to submit sworn affidavit in

terms of Code of Good Practice. The sworn affidavit must be signed by the EME representative and attested by a

this tender

points

The company owned / director/s / Proof of claim as declared on SBD 6.1 in verifying the

shareholders by people who are Women. tenderer’s status.

• 100% company owned by people who

are Women = 4 points The following must be submitted as proof of claim as

• ≥51% and <100% company owned by declared on SBD 6.1 for the specific goals:

people who are Women = 3 points

• >0% and <51% company owned by
• Company Registration Certification as issued by

people who are Women = 1 point the Companies and Intellectual Property

• 0% company owned by people who are Commission (CIPC).

Women = 0 points

• Sworn Affidavit or valid B‐BBEE Certificate or

The company owned / director/s / Proof of claim as declared on SBD 6.1 in verifying the

shareholders by people who are Black. tenderer’s status.

• 100% company owned by people who

are Black = 3 points The following must be submitted as proof of claim as

• ≥51% and <100% company owned by declared on SBD 6.1 for the specific goals:

people who are Black = 2 points

• >0% and <51% company owned by
• Company Registration Certification as issued by

people who are Black = 1 point the Companies and Intellectual Property

• 0% company owned by people who are Commission (CIPC).

Black = 0 points

• Sworn Affidavit or valid B‐BBEE Certificate or

this tender

points

• >0% and <51% company owned by
• Company Registration Certification as issued by

people who are Disabled = 1 point the Companies and Intellectual Property

• 0% company owned by people who are Commission (CIPC).

Disabled = 0 points

• Sworn Affidavit or valid B‐BBEE Certificate or

No. Evidence and scoring Weight Score Category

Prospective Bidder must provide a comprehensive structured approach on how to provide

the required system/solution as outlined in item 4 of to 15 with minimum guidance

of the Department for the following:

• Knowledge/Experience in designing/developing financial and transactional systems = 5

points

• Possess proof of Professional services indemnity = 5 points

1. 30

• Provide project plan with detailed time frames to achieve smooth handover and

operationalisation of the proposed revenue administration system = 5 points

• Details of the Prospective Service Provider’s Business Continuity plan = 5 points
• Detail the Prospective Service Provider’s security, back-up and storage plan and

process = 5 points

• Details of the Prospective Service provider’s back-up strategy and process = 5 points

The Service Provider must demonstrate their technical ability for the implementation of direct

integration of the proposed system’s payments with all major South African banks in relation

to:

2.

• Payment gateway for credit/debit card (present and not present), EFT, and/or any other 25

compatible solution across all channels = 10 points

• Detailing the payments reconciliation solution and exception handling = 10 points
• Reporting on the processed transactions = 5 points

Track record and experience of at least three (3) years by the Service Provider in supplying,

hosting, maintenance and support of the revenue administration solution for the collection,

reconciliation and reporting of cash, card and EFT transactions into the core system of record

(Basic Accounting System - BAS) for the revenue administration in a Public Sector

environment.

• Less than 3 years’ experience = 0 points

3.

• 3 or more Years experience = 25 points 25

The reference letters must include the following:

• The letter must include the type of service rendered (Hosting, Maintenance and Support

for the supply of the revenue administration system capable of processing cash, cards

and EFT payments) by the service provider at a satisfactory level.

• Company header and logo; and
• The letter must be signed by the duly authorized official of the company.

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No. Evidence and scoring Weight Score Category

The reference letters not conforming to the above-mentioned three (3) requirements

will not be considered.

The Service Provider must outline details of their service delivery reach/presence in nine

(9) Provinces of the Republic of South Africa (RSA) where the Department operates to

enable them to render support to various revenue administering offices outlining details on

how they will deal with development and enhancement of the proposed system/solution

through the provision of the following:

• Call centre support facility = 10 Points

4. 20

• Provide for a number of annual development/enhancement hours during the contract

period; = 5 Points

• Provision of the requisite experienced Personnel by providing details of their operations

and CVs of the Employees that will be assigned indicating their technical skills with at

least five (5) years’ experience in the applicable programming technology

language/software = 5 Points

Total points 100

Stage 5– Price and Specific Goals evaluation

• The Bidder must provide an all-inclusive price including VAT and must complete the SBD 3.1 form.
• Bidders will further be evaluated in accordance with the prescripts of the Preferential Procurement Policy Framework Act

(PPPFA) and the associated Preferential Procurement Regulations of 2022, which stipulate an 90/10-point split for

requirements with a Rand value equal to or above R 50 000 000, inclusive of all applicable taxes.

• A valid SANAS B-BBEE Status Level Verification certificate or a B-BBEE certificate issued by the Companies and

Intellectual Property Commission, with the exception of EME’s and QSE’s who are required to submit sworn affidavit in

terms of Code of Good Practice. The sworn affidavit must be signed by the EME representative and attested by a

Commissioner of oath.

• As bids are only invited for requirements with a Rand value equal to or above R 50 000 000 inclusive of all

applicable taxes, the 90/10 system shall be applicable and will be calculated as follows:

Sn component points

1. Price: 90

2. Preferential points: Specific goals 10

Total: 100

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