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Frequently Asked Questions

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How Can We Help You?

Frequently Asked Questions

How do I create an account on Tenders-SA.org?Getting Started

What information do I need to complete my company profile?Getting Started

How does the AI tender matching work?Tender Applications

Can I apply for tenders without a subscription?Tender Applications

How do I submit a tender application?Tender Applications

What documents do I need to upload?Documents

How do I know when my documents are expiring?Documents

What subscription plans are available?Billing & Subscriptions

Can I cancel my subscription anytime?Billing & Subscriptions

What payment methods do you accept?Billing & Subscriptions

I'm having trouble logging in. What should I do?Technical Support

Why can't I upload my documents?Technical Support

How do I update my company information?Account Management

Can I have multiple users on one account?Account Management

Do I need a BBBEE certificate to apply for tenders?BBBEE & Compliance

How do I verify my BBBEE status?BBBEE & Compliance

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