Build an ICT response around the required solution and support model.

ICT procurements can combine product supply, implementation, integration, managed services, support, and data responsibilities.

• Can your architecture, named team, implementation method, and support model meet the stated scope?
• Does the tender require OEM, distributor, partner, security, hosting, or data-protection evidence?
• Can you deliver dependencies, migration, training, service levels, and knowledge transfer in the required timeframe?

Only submit evidence that matches the tender’s stated technical and assurance requirements.

• Solution architecture, implementation plan, team roles, relevant references, support model, and service-level approach.
• OEM/partner authority, certifications, security, privacy, or hosting documentation where the tender requires it.
• Clear assumptions, dependencies, exclusions, and acceptance criteria aligned to the procurement documents.

ICT pricing must show how product, implementation, support, and recurring commitments fit together.

• Check licences, subscriptions, hardware, integration, migration, training, support, travel, and VAT treatment.
• Separate one-off and recurring costs where the prescribed schedule requires it.
• Ensure the proposal, bill/schedule, and commercial assumptions tell the same story.

Final verification remains tender-specific.

• Submitting generic capability statements without mapping the solution to stated requirements and evaluation criteria.
• Missing requested authority, security, support, or named-personnel evidence.
• Leaving material commercial assumptions, licence terms, dependencies, or exclusions unexplained.