Appointment of service provider to provide support, maintenance and development/configuration on the jde enterprise one system for a period of three years

Issued by: ETHEKWINI MUNICALITY Deputy Director: Office of the City manager Issued: July 2026 Document Version: 01/12/2025

{"closingDate":"07 August 2026","closingTime":"11:00am","briefingSession":"{"date":null,"time":null,"venue":"ion Meeting)","is_compulsory":false}"}

{"name":null,"email":"[email protected]","phone":"031 3221265","department":"Applications and Projects","address":". 8th Floor Boardroom, Rennies House, 41"}

Returnable Documents: 2) Tax Compliance Status PIN / Tax Clearance Certificate, 5(a) MBD 4: Declaration of Interest, 5(b) MBD 5: Declaration for Procurement Above R10 Million, 5(c) MBD 6.1: Preference Points Claim, 5(d) MBD 8: Declaration of Bidder’s Past Supply Chain Management Practices, 5(e) MBD 9: Certificate of Independent Bid Determination

Documents are to be obtained, free of charge, in electronic format, from the National Treasury’s eTenders website or the eThekwini Municipality’s website.

Appointment of service provider to provide support, maintenance

Bidder must have a minimum of 2 relevant projects completed within the last 10 years. Project experience claimed

must have been implemented on Oracle JDE Enterprise One 9.1 or higher.

As means of verifying experience, bidders must provide reference letters for each project attesting to the

implementation and support of Oracle JDE Enterprise One 9.1 or higher in a government or municipal

environment

The reference letters must provide the below compulsory information:

1. Client/company name
2. Project details (The services offered)
3. Contact person/Contact numbers
4. Period of Contract (duration)
5. Contract Value

The letter to be signed and/or stamped by the client. (If the letters do not include the above requirements, as

per the type of services, eThekwini Municipality will not accept the letter as being valid).

2. Company Certification

The bidder must be an Oracle-accredited partner and must submit a valid accreditation letter OR certificate, issued

within the last 12 months, as proof.

3. mSCOA Experience

The Service Providers are required to provide documentary evidence of having implemented and/or supported a

mSCOA compliant integrated financial system at a municipal level OR has attended the 10 National Treasury

Vendor Masterclasses on mSCOA. (Bidders to submit Proof of Attendance)

SECTION 2 Version 01/12/2025 of 58

Conditions of Tender

TENDER No: 1I-36537

14.2 STAGE 2: Functionality

The minimum number of evaluation points for Functionality is 70. Any bid which fails to meet the

minimum threshold of 70 out of 100 points for functionality will be disqualified. The evaluation criteria for

measuring Functionality are:

Experience of Key Staff

The Functionality criteria and maximum score are as follows:

Experience of key staff (100 points)

Oracle JDE Enterprise One Experience:

System Developer (X 5)

• Technical Support activities relating to Oracle JDE 9.1 +
• Should have minimum 5 years experience in customisation of JDE

modules, provide technical expertise

• Should have successfully implemented at least one full life cycle

25 POINTS (5 points per Key project

Resource)

• As subject matter expert in the underlying JDE 9.1 + technologies,

Scores: integration techniques and technical systems architecture, the

Oracle JDE Enterprise One System Developer must also have

0 - 0 points experience in specific assigned Technical Support Services that will

40 - 2 points ensure the availability and ongoing effectiveness and efficiency the

JDE 9.1+ system

70 – 3.5 points

• Experience in JDE Digital Tools and Orchestration

90 – 4.5 points

100 – 5 points

Experience: Web Services Developer (X 1)

Web Service Design and Development:

• Design and develop RESTful APIs using industry standard

5 points

practices.

Scores:

• Create SOAP-based web services as needed.

0 - 0 points

• Implement robust data validation and error handling mechanisms.

40 - 2 points

• Develop documentation for APIs, including usage guides and

70 – 3.5 points

technical specifications.

90 – 4.5 points

100 – 5 points

Must have minimum 5 years experience in web services design and

development

Integration and Testing:

• Integrate web services with existing applications and systems.
• Conduct thorough unit testing and performance testing of developed

web services.

• Collaborate with QA teams to identify and resolve integration issues.

SECTION 2 Version 01/12/2025 of 58

Conditions of Tender

TENDER No: 1I-36537

Maintenance and Support:

• Monitor web service performance and address any issues promptly.
• Implement necessary updates and bug fixes to existing web

services.

• Provide technical support to internal teams regarding web service

usage.

Oracle JDE Enterprise One Experience:

Financial Application

• Functional Support activities relating JDE Enterprise One

Consultant (X4)

• A minimum of 5 years experience in Full life cycle deployment of

Oracle -JDE ERP projects (JDE 9.2 preferred) in service industry

• Should have minimum 5 years’ experience in identifying the existing

20 POINTS (5 points per Key business processes related to the Oracle JDE 9.2 financial modules

Resource) and seamlessly integrate JDE with other systems and suggest

Scores: changes / improvement wherever required.

• Must have knowledge of maintenance and customisation of Oracle

0 - 0 points JDE 9.2 related to Oracle JDE 9.2 financial modules

40 - 2 points

• Experience in JDE Digital Tools and Orchestration

70 – 3.5 points

90 – 4.5 points

100 – 5 points

Oracle JDE Enterprise One Experience:

Supply Chain Application

• Should have 5 years’ experience in Full life cycle deployment of

Consultant (X4) Oracle -JDE ERP projects (JDE 9.2 preferred) in service industry

• Should have minimum 5 years experience in identifying the existing

business processes related to the Oracle JDE 9.2 supply chain 20 POINTS (5 points per Key

modules and seamlessly integrate JDE with other systems and Resource)

suggest changes / improvement wherever required.

Scores:

• As subject matter expert in the underlying Oracle JDE 9.2 supply

0 - 0 points chain modules, the consultant must have experience in researching,

designing and proposing reengineered business processes to align

40 - 2 points with best practices of Supply Chain Management.

70 – 3.5 points

• Experience in JDE Digital Tools and Orchestration.

90 – 4.5 points

100 – 5 points

Oracle JDE Enterprise One Experience:

Capital Asset Management

• Researching, designing and proposing improvements in the use of (x2)

the JDE Enterprise One environment for Asset Management, which

may encompass researching, designing and proposing

reengineered business processes to align with best practices. 10 POINTS (5 points per Key

• Should have minimum 5 years experience in identifying the existing Resource)

business processes related to the Oracle JDE 9.2 Asset Lifecycle

Scores: management and demonstrate capabilities in suggesting changes /

0 - 0 points improvement wherever required.

• Must have knowledge of maintenance and customisation of Oracle

40 - 2 points JDE 9.2 related to Oracle JDE 9.2 capital asset management

70 – 3.5 points module.

• Experience in JDE Digital Tools and Orchestration

90 – 4.5 points

100 – 5 points

SECTION 2 Version 01/12/2025 of 58

Conditions of Tender

TENDER No: 1I-36537

Experience: Oracle JDE Enterprise One

Project Manager (X1)

• The overall programme management, representing the service

provider/s in formal engagements and correspondence with clients,

stakeholders, and other relevant parties within similar scopes of

5 POINTS work.

Scores:

• Minimum of 5 years relevant experience in the management of

0 - 0 points Technical and Functional support services for the full scope of the

JDE9.1 or higher projects

40 - 2 points

70 – 3.5 points

90 – 4.5 points

100 – 5 points

Oracle JDE Enterprise One Experience:

Configurable Network

• Should have minimum 5 years experience in customisation of JDE

Computing (x 1) modules, provide technical expertise, perform trouble shooting,

setting up security, monitoring the Oracle JDE 9.1+ environment 5 POINTS

including infrastructure, user access and role management, setting

Scores: up of scheduled jobs based on business requirements.

• Should have successfully implemented at least one full life cycle 0 - 0 points

project

40 - 2 points

• Experience in JDE Digital Tools and Orchestration

70 – 3.5 points

90 – 4.5 points

100 – 5 points

Oracle JDE Enterprise One

Bespoke Systems Engineer

• Should have a minimum of 3 years experience in Full life cycle

with Oracle UPK support deployment of Oracle -JDE ERP projects (JDE 9.2 preferred) in

experience (X1) service industry

• Must have minimum of 3 years experience in the creation of content 5 POINTS

on the Oracle User Productivity Kit

Scores:

• Should have minimum 5 years experience in identifying the existing

business processes related to the Oracle JDE 9.1+ financial 0 0 points

modules and seamlessly integrate JDE with other systems and

40 - 2 points suggest changes / improvement wherever required.

70 – 3.5 points

• Must have knowledge of maintenance and customisation of Oracle

JDE 9.2 related to Oracle JDE 9.2 financial modules

90 – 4.5 points

• Experience in JDE Digital Tools and Orchestration

100 – 5 points

Oracle JDE Enterprise One Experience:

Security Specialist (X1)

• Should have minimum 5 years experience in setting up security

related for Oracle JDE 9.1 + 5 POINTS

• Monitoring of the JDE environment for any security

Scores: discrepancies/deficiencies and notifying the eThekwini municipality

of such 0 - 0 points

40 - 2 points

70 – 3.5 points

90 – 4.5 points

100 – 5 points

SECTION 2 Version 01/12/2025 of 58

Conditions of Tender

TENDER No: 1I-36537

The prompts for judgment and the associated scores used in the evaluation of Functionality shall be as

per the following schedule:

Score Prompts for Judgement

(score 0) No response/ no submission

Poor Key personnel allocated to the project have less than the minimum required number of years’

(score 40) experience as described in section 14.2 (Experience of Key Staff) by more than 2 years. CV

detailing proof of experience is provided.

Fair (score Key personnel allocated to the project have the specified number of years’ experience as

70. described in section 14.2 (Experience of Key Staff). CV detailing proof of experience is

provided.

Very Key personnel allocated to the project have more than the specified number of years’ experience as

Good described in section 14.2 (Experience of Key Staff) by more than 2 years but less than or equal

(score 90)

to 4 years. CV detailing proof of experience is provided.

Excellent Key personnel allocated to the project have more than the specified number of years’ experience as

(score 100) described in section 14.2 (Experience of Key Staff) by more than 4 years. CV detailing proof

of experience is provided.

STAGE 3: Price and Preference

The procedure for the evaluation of responsive tenders is PRICE AND PREFERENCE in

accordance with the Employer’s current SCM Policy, the Preferential Procurement Policy

Framework Act (), and the Preferential Procurement Policy Framework Act Regulations

(2022).

The 90/10 preference points system will be applied. The Formula used to calculate the Price

Points (max. 90) will be according to that specified Regulation 5.1.

Reference is to be made to Returnable Form: 5(c) MBD 6.1: Preference Points

Claim.

14.2 Preference Point System and Specific Goals

The definitions as per the SCM Policy are applicable.

Preference Points (either 20 or 10) will be derived from points claimed on Returnable Document

MBD 6.1: “Preference Points Claim Form” (in Section 4 of this procurement document) for the

Specific Goal(s) as indicated on the table(s) below, and according to the specified Goal

Weightings.

SECTION 3 Version 01/12/2025 of 58

Special / Additional Conditions of Tender

TENDER No: 1I-36537

Ownership Goal

The tendering entity’s Percentage Ownership, in terms of the Ownership Category(s) listed

below, is to be used in the determination of the tenderer’s claim for Preference Points.

Goal Weighting 60%

Ownership Categories Criteria 90/10

Race: Black (w1) 0% 0

0% and <51% 1.2

51% and <100% 2.1

100% 3

Gender: Female (w2) 0% 0

0% and <51% 1.2

51% and <100% 2.1

100% 3

Proof of claim as declared on MBD 6.1 (1 or more of the following will be used in verifying the tenderer’s status)

• Companies and Intellectual Property Commission registration document (CIPC)
• CSD report.
• B-BBEE Certificate of the tendering entity.
• Consolidated B-BBEE Certificate if the tendering entity is a Consortium, Joint Venture, or Trust (Issued

by verification agency accredited by the South African Accreditation System).

• Agreement for a Consortium, Joint Venture, or Trust.

The Category Weightings of the Ownership Categories will be:

w1 = 50%, w2=50% (where: w1 + w2 = 100%)

RDP Goal: The promotion of South African owned enterprises

The tendering entity’s Address (as stated on the National Treasury Central Supplier Database

(CSD) or on the eThekwini Municipality Vendor Portal) is to be used in the determination of the

tenderer’s claim for Preference Points for this Specific Goal.

Goal Weighting 40%

Location 90/10

Not in South Africa 0

South Africa 1.6

KZN 2.8

Etm 4

Proof of claim as declared on MBD 6.1 (1 or more of the following will be used in verifying the tenderer’s status)

• CSD report

SECTION 3 Version 01/12/2025 of 58

Special / Additional Conditions of Tender

TENDER No: 1I-36537

Sct 20 complaints and objections

In terms of Section 49 of the Ethekwini SCM Policy any person aggrieved by the decisions taken

in the implementation of the SCM System may lodge within 14 days of notification, a written

objection against the decision of the following:

The City Manager

Attention: Ms S Pillay (E-Mail: [email protected])

P O Box 1394

Durban

4000

Please be advised that any objection to this decision will only be processed upon receipt of a non-

refundable administration fee of R1814.00 including VAT as stipulated in the municipality’s SCM

Policy approved on 29/08/2024 as well as the municipal budget for the financial year 2025/26.

An objection will only be considered upon receipt of proof of payment of this fee. This amount

must be paid into the following bank account as a real-time payment:

EThekwini Municipality

Fnb – 631 6574 6331

Reference Number: Please insert contract number

3.2 Additional conditions of tender (act)

Act 1 eligibility – csd registration

Tenderers are required to be registered on the National Treasury Central Supplier Database

(CSD) as a service provider. In the case of a Joint Venture, this requirement will apply individually

to each party in the Joint Venture. Tenderers not so registered, at time of closing of tenders, will

not be eligible to submit tenders.

The Tenderer’s CSD Supplier Number (starting with “MAAA”) is to be provided on the information

table in Section 1.

Tenderers who wish to register on the CSD may do so via web address https://secure.csd.gov.za.

Act 2 pricing instruction

Tenderers who deviate from the prescribed pricing schedule (section 8) will be disqualified

and not considered for further evaluation.

Bidders must adopt a fair and reasonable remuneration framework taking into account the

rates as referenced below.

(a) Determined in the "Guideline on fees for audits undertaken on behalf of the Auditor-General of

SECTION 3 Version 01/12/2025 of 58

Special / Additional Conditions of Tender

South Africa ", issued by the South African Institute of Chartered Accountants.TENDER No: 1I-36537

(b) Set out in the "Guide on Hourly Fee Rates for Consultants ", issued by the

Department of Public Service and Administration; or as prescribed by the body

regulating the profession of the consultant.

The travel and subsistence costs of consultants must be in accordance with the national

travel policy issued by the National Department of Transport, as updated from time to time.

Act 3 appointments of service providers

We intend to award this tender to one service provider. Pricing will be negotiated through a

Clause 24 process to be within 10% of the most responsive and acceptable offer.

Act 4 negotiations with preferred bidders

The Municipality reserves the right to invoke Clause 24 of the eThekwini Municipality

Supply Chain Management Policy if required.

SECTION 3 Version 01/12/2025 of 58

Special / Additional Conditions of Tender

TENDER No: 1I-36537

Section 4: returnable tender documents

The required returnable documents are as detailed in Section 2 (Clause 4): “Returnable Schedules, Forms,

Certificates” of the Conditions of Tender / Special Conditions of Tender.

1. Authority of Signatory

2. Tax Compliance Status PIN / Tax Clearance Certificate

3. Declaration of Municipal Fees

4. Declaration with respect to The Occupational Health and Safety Act

5(a) MBD 4: Declaration of Interest

5(b) MBD 5: Declaration for Procurement Above R10 Million

5(c) MBD 6.1: Preference Points Claim

5(d) MBD 8: Declaration of Bidder’s Past Supply Chain Management Practices

5(e) MBD 9: Certificate of Independent Bid Determination

The Tender Form can be found in Section 9: “Official Tender Form”, and any additional schedules, forms,

certificates can be found in Section 10: “Annexures”.

SECTION 4 Version 01/12/2025 of 58

Returnable Tender Documents

TENDER No: 1I-36537

1. authority of signatory

Reference is made to the Conditions of Tender: Clause 4(5)(c).

Indicate the status of the tenderer by ticking the appropriate box hereunder.

Close joint sole

Company partnership

Corporation venture proprietor

Refer to Notes at the bottom of the page

I / We, the undersigned, being the Chairperson (Company), Member(s) (Close Corporation), Partners

(Partnership), Sole Owner (Sole Proprietor), Lead Partner (JV), in the company / business trading as:

.....................................................................................................................................................

hereby authorise Mr/Mrs/Ms .................................................................................................................

acting in the capacity of ..................................................................................................................................

to sign all documents in connection with the tender for Contract No. 36537-1i and any contract resulting

from it on our behalf.

Name address signature date

Notes

Tenderers are to include, at the back of their tender submission document, a printout of the following

documents:

If a Company : a “Resolution of the Board” in this regard.

If a Joint Venture : a “Power of Attorney” signed by the legally authorised signatories of all the partners to

the Joint venture.

SECTION 4 Version 01/12/2025 of 58

Returnable Tender Documents

TENDER No: 1I-36537

2. tax compliance status pin / tax clearance certificate

SARS has introduced a new Tax Compliance Status System. Tenderers can submit a Tax Compliance Status

PIN (TCS PIN) instead of an original Tax Clearance Certificate. This TCS PIN can be used by third parties to

certify the taxpayer’s real-time compliance status.

Separate Tax Clearance Certificates / TCS PINs are required for each entity in a Joint Venture.

The TCS PIN(s) are to be entered on the information table in SECTION 1: GENERAL INFORMATION.

Tenderers are to include, at the back of their tender submission document, a printout of their Tax

Compliance Status PIN (TCS PIN) OR an original Tax Clearance Certificate.

Failure to include the required document will make the tender submission non-responsive.

I, the undersigned, who warrants that they are authorised to sign on behalf of the Tenderer,

confirms that the information contained in this form is within my personal knowledge and is to the best of my belief both

true and correct, and that the requested documentation has been included in the tender submission.

NAME (Block Capitals): Date

all of the mandatory requirements will be deemed non-responsive and will not be evaluated any

further.

All responsive tender offers will then be evaluated in accordance with eThekwini Municipality’s current SCM

Policy, the Preferential Procurement Policy Framework Act (), and the Preferential Procurement

Policy Framework Act Regulations (January 2022) using an 90/10 preference point system.

1. Relevant Experience

Bidder must have a minimum of 2 relevant projects completed within the last 10 years. Project experience claimed

must have been implemented on Oracle JDE Enterprise One 9.1 or higher.

within the last 12 months, as proof.

3. mSCOA Experience

Experience of key staff (100 points)

System Developer (X 5)

• Technical Support activities relating to Oracle JDE 9.1 +
• Should have minimum 5 years experience in customisation of JDE

modules, provide technical expertise

• Should have successfully implemented at least one full life cycle

25 POINTS (5 points per Key project

Resource)

• As subject matter expert in the underlying JDE 9.1 + technologies,

Scores: integration techniques and technical systems architecture, the

0 - 0 points experience in specific assigned Technical Support Services that will

40 - 2 points ensure the availability and ongoing effectiveness and efficiency the

JDE 9.1+ system

70 – 3.5 points

• Experience in JDE Digital Tools and Orchestration

90 – 4.5 points

100 – 5 points

Experience: Web Services Developer (X 1)

• Create SOAP-based web services as needed.

0 - 0 points

• Implement robust data validation and error handling mechanisms.

40 - 2 points

• Develop documentation for APIs, including usage guides and

70 – 3.5 points

technical specifications.

90 – 4.5 points

100 – 5 points

Must have minimum 5 years experience in web services design and

development

Financial Application

• Functional Support activities relating JDE Enterprise One

Consultant (X4)

• A minimum of 5 years experience in Full life cycle deployment of

Oracle -JDE ERP projects (JDE 9.2 preferred) in service industry

• Should have minimum 5 years’ experience in identifying the existing

20 POINTS (5 points per Key business processes related to the Oracle JDE 9.2 financial modules

Resource) and seamlessly integrate JDE with other systems and suggest

Scores: changes / improvement wherever required.

• Must have knowledge of maintenance and customisation of Oracle

0 - 0 points JDE 9.2 related to Oracle JDE 9.2 financial modules

40 - 2 points

• Experience in JDE Digital Tools and Orchestration

70 – 3.5 points

90 – 4.5 points

100 – 5 points

Supply Chain Application

• Should have 5 years’ experience in Full life cycle deployment of

Consultant (X4) Oracle -JDE ERP projects (JDE 9.2 preferred) in service industry

• Should have minimum 5 years experience in identifying the existing

business processes related to the Oracle JDE 9.2 supply chain 20 POINTS (5 points per Key

modules and seamlessly integrate JDE with other systems and Resource)

suggest changes / improvement wherever required.

Scores:

• As subject matter expert in the underlying Oracle JDE 9.2 supply

0 - 0 points chain modules, the consultant must have experience in researching,

designing and proposing reengineered business processes to align

40 - 2 points with best practices of Supply Chain Management.

70 – 3.5 points

• Experience in JDE Digital Tools and Orchestration.

90 – 4.5 points

100 – 5 points

• Researching, designing and proposing improvements in the use of (x2)

the JDE Enterprise One environment for Asset Management, which

may encompass researching, designing and proposing

reengineered business processes to align with best practices. 10 POINTS (5 points per Key

• Should have minimum 5 years experience in identifying the existing Resource)

business processes related to the Oracle JDE 9.2 Asset Lifecycle

Scores: management and demonstrate capabilities in suggesting changes /

0 - 0 points improvement wherever required.

• Must have knowledge of maintenance and customisation of Oracle

40 - 2 points JDE 9.2 related to Oracle JDE 9.2 capital asset management

70 – 3.5 points module.

• Experience in JDE Digital Tools and Orchestration

90 – 4.5 points

100 – 5 points

SECTION 2 Version 01/12/2025 of 58

TENDER No: 1I-36537

Experience: Oracle JDE Enterprise One

Project Manager (X1)

• The overall programme management, representing the service

provider/s in formal engagements and correspondence with clients,

stakeholders, and other relevant parties within similar scopes of

Scores:

• Minimum of 5 years relevant experience in the management of

0 - 0 points Technical and Functional support services for the full scope of the

JDE9.1 or higher projects

40 - 2 points

70 – 3.5 points

90 – 4.5 points

100 – 5 points

Configurable Network

• Should have minimum 5 years experience in customisation of JDE

Computing (x 1) modules, provide technical expertise, perform trouble shooting,

setting up security, monitoring the Oracle JDE 9.1+ environment 5 POINTS

including infrastructure, user access and role management, setting

Scores: up of scheduled jobs based on business requirements.

• Should have successfully implemented at least one full life cycle 0 - 0 points

project

40 - 2 points

• Experience in JDE Digital Tools and Orchestration

70 – 3.5 points

90 – 4.5 points

100 – 5 points

Experience:

Bespoke Systems Engineer

• Should have a minimum of 3 years experience in Full life cycle

with Oracle UPK support deployment of Oracle -JDE ERP projects (JDE 9.2 preferred) in

experience (X1) service industry

• Must have minimum of 3 years experience in the creation of content 5 POINTS

on the Oracle User Productivity Kit

Scores:

• Should have minimum 5 years experience in identifying the existing

business processes related to the Oracle JDE 9.1+ financial 0 0 points

modules and seamlessly integrate JDE with other systems and

40 - 2 points suggest changes / improvement wherever required.

70 – 3.5 points

• Must have knowledge of maintenance and customisation of Oracle

JDE 9.2 related to Oracle JDE 9.2 financial modules

90 – 4.5 points

• Experience in JDE Digital Tools and Orchestration

100 – 5 points

Security Specialist (X1)

• Should have minimum 5 years experience in setting up security

related for Oracle JDE 9.1 + 5 POINTS

• Monitoring of the JDE environment for any security

Scores: discrepancies/deficiencies and notifying the eThekwini municipality

of such 0 - 0 points

40 - 2 points

70 – 3.5 points

90 – 4.5 points

100 – 5 points

SECTION 2 Version 01/12/2025 of 58

(score 0) No response/ no submission

Poor Key personnel allocated to the project have less than the minimum required number of years’

(score 40) experience as described in section 14.2 (Experience of Key Staff) by more than 2 years. CV

detailing proof of experience is provided.

Fair (score Key personnel allocated to the project have the specified number of years’ experience as

70. described in section 14.2 (Experience of Key Staff). CV detailing proof of experience is

provided.

Very Key personnel allocated to the project have more than the specified number of years’ experience as

Good described in section 14.2 (Experience of Key Staff) by more than 2 years but less than or equal

(score 90)

to 4 years. CV detailing proof of experience is provided.

Excellent Key personnel allocated to the project have more than the specified number of years’ experience as

(score 100) described in section 14.2 (Experience of Key Staff) by more than 4 years. CV detailing proof

of experience is provided.

STAGE 3: Price and Preference

Bidders may be required to state where samples of the full 11. DELIVERY, RISK, PACKAGES, ETC

range of products can be inspected or be required to submit

samples for inspection prior to the closing date of the tender. (1) Unless otherwise provided, all goods are to be supplied only

against the form of order issued by the Municipality.

7. MANUFACTURERS (2) Bidders shall quote a unit price which shall include delivery to

the specified delivery point, as stated in the SCT.

The names of the manufacturers of the goods or equipment (3) The risk in all goods purchased by the Municipality under the

offered must be stated in the tender. contract shall remain with the Supplier until such goods shall

have been duly delivered.

Bidders who are not manufacturers, accredited distributors, or (4) Bidders shall clearly state the period within which delivery will

agents must provide a valid agreement / Joint Venture be made after receipt of the official order, as this may be

connected with a tender or the awarding of a contract, any orders.

gratuity, bonus or discount etc, in connection with the obtaining (2) The Municipality reserves the right to accept more than one technically

of a contract. and contractually compliant tender for part or the whole of the contract

(2) Communication, Councillors and Officials and to place orders on the price and availability.

A Tenderer shall not in any way communicate with a member of (3) Bidders shall not bind the Municipality to any minimum quantity per

the Municipality or with any official of the Municipality on a order.

question affecting any contract for the supply of goods or for (4) The successful Tenderer (s) shall be bound to provide any quantities

any work, undertaking or services which is the subject of a stipulated in the specification.

tender during the period between the closing date for receipt of (5) Tenders will only be accepted on condition that:

tenders and the dispatch of the written notification of the (a) The tender is signed by a person authorised to sign on behalf of the

Municipality’s decision on the award of the contract; provided Tenderer .

that a Tenderer shall not hereby be precluded: (b) A valid (at time of close of tenders), original, Tax Clearance

(a) At the request of the Head: SCM Unit, or an authorized Certificate OR Tax Compliance Status PIN is included with the tender

representative, from furnishing him with additional submission. Both should have sufficient validity to ensure the

information or with a sample or specimen for testing process is adequately covered;

purposes or otherwise from giving a demonstration so as to

(c) A Tenderer who submitted their tender as a Joint Venture has

enable the recommendation to the Bid Committee on the

included an acceptable Joint Venture Agreement and a B-BBEE award of the contract to be formulated;

(b) From obtaining from the Head : SCM Unit, or an authorised Certificate pertaining to the Joint Venture with their tender.

representative, information as to the date upon which the (6) Financial Standing: The Head: Supply Chain Management reserves the

award of the contract is likely to be made, or, after the right to require Bidders to submit evidence that their financial standing

decision upon the award has been made by the is adequate to meet their obligations under the contract should they be

• Integrate web services with existing applications and systems.
• Conduct thorough unit testing and performance testing of developed

web services.

• Collaborate with QA teams to identify and resolve integration issues.

SECTION 2 Version 01/12/2025 of 58

Section ) General Information .......................................................................................... 2

2. Conditions of Tender (Goods / Services: July 2016) .......................................... 4

3. Special / Additional Conditions of Tender .......................................................... 10

4. Returnable Tender Documents ......................................................................... 18

5. General Conditions of Contract (NT Circular 52: July 2010) ............................. 36

6. Special / Additional Conditions of Contract ........................................................ 43

7. Scope and Specification of Required Supply / Services .................................... 47

a) Scope of Supply / Services

b) Specifications

c) Drawings (if applicable)

8. Bill of Quantities / Schedule of Rates/Activities ................................................. 50

9. Official Tender Form ......................................................................................... 55

10. Annexures (if applicable)

Index to the Procurement Document Version 01/12/2025 of 58

TENDER No: 36537-1i

Section 1: general information

contract that Bidders state on the Official Tender Form, on any aspect of the tender. The Tenderer must supply the

under “Name and Address of Tenderer ”, their full legal requested information within the time specified. Failure to

status: comply will render the tender non-responsive.

(i) the full registered name of the company making a

tender; or 9. PRICING

(ii) if the Tenderer is a person conducting business under a

recognised trading name then: Bidders would be precluded from this tender if their pricing

• State the name of the person(s); structure deviates from the Official Tender Form.
• State recognised trading name; and
• State whether an owner, co-owner, proprietor, (1) Nett Prices

etc. All prices shall be quoted in South African currency (Rand) after

(b) Signing of Official Tender Form deduction of any brokerage or discount allowed to the

Sub-contractors 10. Estimated quantities

Bidders are to state in their tenders, or covering letters, The estimated quantities are set out in Section 8 : Bill of

whether, if the contract were to be awarded to them, the whole Quantities / Schedule of Rates/Activities which forms part of the

of the work would be executed by them in their own workshop official tender documents. The quantities are stated purely for

/ factory. If the answer is in the negative, they are required to the information of the Bidders and are in order to ascertain an

state which part(s) would be handed to sub-contractors and the estimated total contract price. The Supplier will, however, be

name and address of such sub-contractors. bound to supply whatever quantity or quantities the

(CSD) as a service provider. In the case of a Joint Venture, this requirement will apply individually

to each party in the Joint Venture. Tenderers not so registered, at time of closing of tenders, will

not be eligible to submit tenders.

The Tenderer’s CSD Supplier Number (starting with “MAAA”) is to be provided on the information

table in Section 1.

Tenderers who wish to register on the CSD may do so via web address https://secure.csd.gov.za.

Act 2 pricing instruction

Tenderers who deviate from the prescribed pricing schedule (section 8) will be disqualified

and not considered for further evaluation.

rates as referenced below.

(a) Determined in the "Guideline on fees for audits undertaken on behalf of the Auditor-General of

SECTION 3 Version 01/12/2025 of 58

South Africa ", issued by the South African Institute of Chartered Accountants.TENDER No: 1I-36537

(b) Set out in the "Guide on Hourly Fee Rates for Consultants ", issued by the

Department of Public Service and Administration; or as prescribed by the body

regulating the profession of the consultant.

Minimum functionality/qualifying score: 70

Tax Compliance Status PIN

Tax Compliance Status PIN / Tax Clearance Certificate

Tax Compliance Status PIN / Tax Clearance Certificate: SARS Management Practices Form: This form serves as a

Tax Compliance Status System

Tax Compliance Status PIN (TCS PIN) instead of an entities in ensuring that when goods and services are being

Tax Compliance Status PIN is included with the tender

Tax Compliance Status

Tax Compliance Status PIN (TCS PIN) OR an original Tax Clearance Certificate

TCS PIN) instead of an entities in ensuring that when goods and services are being

TCS PIN can be used by procured, all reasonable steps are taken to combat the

TCS PIN) instead of an original Tax Clearance Certificate

TCS PIN can be used by third parties to

TCS PINs are required for each entity in a Joint Venture

TCS PIN(s) are to be entered on the information table in SECTION 1: GENERAL INFORMATION

TCS PIN) OR an original Tax Clearance Certificate

CSD report

Csd registration

Central Supplier Database (CSD) as a

Central Supplier Database YES / NO

Central Supplier Database

Joint Venture Agreement and a B-BBEE award of the contract to be formulated

Power of Attorney” signed by the legally authorised signatories of all the partners to

proof of experience is provided

proof of experience is

Reference Number: Please insert contract number

Act 1 eligibility – csd registration

Tenderers are required to be registered on the National Treasury Central Supplier Database

(CSD) as a service provider. In the case of a Joint Venture, this requirement will apply individually

The Tenderer’s CSD Supplier Number (starting with “MAAA”) is to be provided on the information

B-BBEE Details: tenders), original, Tax Clearance

(a) At the request of the Head: SCM Unit, or an authorized Certificate OR Tax Compliance Status PIN is included with the tender

representative, from furnishing him with additional submission. Both should have sufficient validity to ensure the

information or with a sample or specimen for testing process is adequately covered;

purposes or otherwise from giving a demonstration so as to

(c) A Tenderer who submitted their tender as a Joint Venture has

enable the recommendation to the Bid Committee on the

included an acceptable Joint Venture Agreement and a B-BBEE award of the contract to be formulated;

(b) From obtaining from the Head : SCM Unit, or an authorised Certificate pertaining to the Joint Venture with their tender.

representative, information as to the date upon which the (6) Financial Standing: The Head: Supply Chain Management reserves the

award of the contract is likely to be made, or, after the right to require Bidders to submit evidence that their financial standing

decision upon the award has been made by the is adequate to meet their obligations under the contract should they be

Municipality or any Committee to which the Municipality successful.

has delegated its powers, information as to the nature of

(7) Change of Ownership or Major Policy: Where it is known to a Tenderer

the decision or such information as was publicly disclosed

that a change in ownership or major policy (of the tendering entity) will at the opening of tenders or from submitting to the

Accounting Officer in writing any communication relating to occur, or is likely to occur, during a specified contract period, the scope

their tender or the award of the contract or a request for and effect thereof must be fully defined in a covering lette

There will be a compulsory clarification meeting to be held on 13

Clarification Meeting: July 2026 at 10h00. 8th Floor Boardroom, Rennies House, 41

Margaret Mncadi Avenue; Durban

Mduduzi Mdletshe; Tel: 031 3221265; email:

Queries can be addressed to: [email protected]

General / Contractual: Lethokuhle Ngcobo; Tel: 0313111111; email: [email protected]

Clinton Naidoo Tel: 031-311 4937; email: [email protected] &

Zanele Mkhize Tel: 031-311 4980; email: [email protected]

Technical: and ESP Queries: Aveer Banwarilal/Lindo Dlamini; Tel: 031 3227133 / 031

3227153; Email:[email protected]. Consolidated answers

to questions will be uploaded 30 July 2026.

TENDER No: 36537-1i

STANDARD CONDITIONS OF TENDER (Goods / Services)

1. Definitions 2. Conditions of tender & contract

General: The specification will be governed by the Standard Conditions

of Tender (Goods and Services), Special Conditions of Tender

(1) Defined words / phrases are printed in Italic font. (SCT), General Conditions of Contract (GCC) (Government

(2) Definitions apply to the singular as well as the plural. Procurement General Conditions (July 2010), as amended by

(3) Any reference to the masculine gender shall be taken to include National Treasury Circular 52 dated 30 July 2010), the Special

the feminine and any reference to the feminine gender shall be Conditions of Contract (SCC), the Occupational Health and

taken to include the masculine. Safety Act (Act No. ), and the eThekwini Code of

(4) The words “bid” and “tender”, and “bidder” and “tenderer” can Conduct.

be used interchangeably.

(5) All definitions as defined in the General Conditions of Contract Complete Acceptance of Conditions

are applicable to these Standard Conditions of Tender. These Unless otherwise expressly stipulated in a letter covering the

definitions include: tender, every Tenderer shall be deemed to have waived,

• “Closing time” renounced, and abandoned any conditions printed or written
• “Contract” upon any stationery used for the purpose of, or in connection
• “Contract Price” with, the submission of their tender, which are in conflict with
• “Corrupt practice” the General Conditions of Contract and Special Conditions of
• “Countervailing duties” Contract. Tenderers are advised that any material divergences
• “Country of origin” / qualifications from the official Conditions or Specification will
• “Day” render their tenders liable to disqualification.
• “Delivery”
• “Delivery ex stock” 3. TENDER INFORMATION
• “Delivery into consignees store or to his site”
• “Dumping” (1) General

(a) Tenders will be liable for rejection unless made out on the

• “Force majeure”

official tendering documentation.

• “Fraudulent practice” (b) Any alterations effected upon any of the tendering
• “GCC” documents must be clearly shown by means of a hand
• “Goods” written (black, non-erasable ink), or typed, entry and must
• “Imported content” be signed in full by the Tenderer. The use of correction
• “Local content” fluid is not permitted.

(c) Tenderers may submit alternative solutions that, in the

• “Manufacture” Tenderer’s opinion, are to the Municipality’s advantage
• “Order” economically and technically. Full technical details of the
• “Project site” alternative tender(s) shall be submitted with the tender
• “Purchaser” documents. Alternative tender(s) shall be submitted
• “Republic” separately.
• “Scc”

(2) Obtaining Tender Documentation

• “Services”

• “Supplier”

issued, in electronic format, by the eThekwini Municipality.

• “Tort” Electronically downloaded documentation (obtainable free of
• “Turnkey” charge) should be printed and suitably bound by tenderer.
• “Written” or “in writing”

(6) Bid or Tender: The offer submitted in respect of an invitation to (3) Queries Relating to this Tender

submit such an offer. Queries can be directed to the person / Department as stated

(7) Bidder or Tenderer: An entity (company, close corporation, in the SCT.

partnership, joint venture, sole proprietor) which submits a

bid/tender. (4) Briefing Session (Clarification Meeting)

(8) Municipality: The eThekwini Municipality, as represented by Details of the briefing session are stated in the SCT.

the duly authorised delegate, official or committee. Failure to attend a compulsory briefing session will invalidate

(9) SCT: Special Conditions of Tender (found in Section 3). the tender. Tenderers must sign the attendance list in the name

(10) Week: A period of seven (7) consecutive days. of the tendering entity. Tenders will only be evaluated from

(11) Material Deviation: A material deviation or qualification is one those tendering entities appearing on the attendance list.

which, in the Municipality’s opinion, would:

(a) Detrimentally affect the scope, quality, or performance of

the services or supply identified in the Scope;

(b) Significantly change the Municipality’s or the Tenderer's

risks and responsibilities under the contract; or

(c) Affect the competitive position of other Tenderers

presenting responsive tenders, if it were to be rectified.

SECTION 2 Version 01/12/2025 of 58

returnable form, declaring that their municipal fees are in order tender.

or that acknowledgement of debt agreements have been

concluded, and include the relevant account numbers in the

declaration. Failure to include account numbers or sign will

invalidate the tender. The completion of the declaration is also

applicable to Bidders outside of the eThekwini Municipal Area.

(4) Declaration with respect to the Occupational Health and

Safety Act: Acceptance of undertaking in terms of the

Occupational Health and Safety Act (Act ) and the

relevant Regulations.

SECTION 2 Version 01/12/2025 of 58

(1) The Accounting Officer may negotiate the final terms of a

contract with Bidders identified through a competitive Payment will be made only to the Supplier(s). Factoring arrangements

tendering process as preferred Bidders, provided that such will not be accepted.

negotiation:

• Does not allow any preferred Tenderer a second or unfair 20 APPEALS

opportunity;

• Is not to the detriment of any other Tenderer ; and In terms of Regulation 49 of the Municipal Supply Chain Management
• Does not lead to a higher price than the tender as Regulations persons aggrieved by decisions or actions taken by the

submitted. Municipality, may lodge an appeal within 14 days of the decision or

(2) Minutes of such negotiations must be kept for record purposes. action, in writing to the Municipality. The appeal (clearly setting out the

(3) Such negotiation may be delegated by the Accounting Officer. reasons for the appeal) and queries with regard to decision of award are

to be directed to the office of the City Manager, attention:

17. CANCELLATION OF TENDER PROCESS Ms. S. Pillay, P.O. Box 1394, Durban, 4000;

The municipality is entitled to cancel the tender at any time eMail: [email protected].

before the award of a tender and the decision to cancel the

tender shall be published in the same manner in which the

original tender invitation was advertised. The Municipality shall,

in no way, be liable for any damages whatsoever, including,

without limitation, damages for loss of profit, in any way

connected with the cancellation of this bid.

SECTION 2 Version 01/12/2025 of 58

TENDER No: 1I-36537

Section 4: returnable tender documents

The required returnable documents are as detailed in Section 2 (Clause 4): “Returnable Schedules, Forms,

Certificates” of the Conditions of Tender / Special Conditions of Tender.

1. Authority of Signatory

2. Tax Compliance Status PIN / Tax Clearance Certificate

3. Declaration of Municipal Fees

4. Declaration with respect to The Occupational Health and Safety Act

5(a) MBD 4: Declaration of Interest

5(b) MBD 5: Declaration for Procurement Above R10 Million

5(c) MBD 6.1: Preference Points Claim

5(d) MBD 8: Declaration of Bidder’s Past Supply Chain Management Practices

5(e) MBD 9: Certificate of Independent Bid Determination

The Tender Form can be found in Section 9: “Official Tender Form”, and any additional schedules, forms,

certificates can be found in Section 10: “Annexures”.

SECTION 4 Version 01/12/2025 of 58

TENDER No: 1I-36537

4. declaration with respect to the occupational health and safety act

The Act: The Occupational Health and Safety Act No (as amended by the Occupational Health

and Safety Amendment Act No ), and any associated / applicable Regulations.

the work / supply / services under this contract in compliance with the Act, and the Employer’s /

Purchaser’s / Client’s Health and Safety Specifications.

documented Health and Safety Plan which plan shall be subject to approval by the Employer / Purchaser

/ Client.

resources, actions, training and all health and safety measures envisaged in the Act, and that I will be

liable for any penalties that may be applied by the Employer / Purchaser / Client for failure to comply

with the provisions of the Act.

submitted?

Has a Preference Points Claim (MBD 6.1) been submitted? YES / NO

Has a Declaration of Bidder’s Past SCM Practices (MBD 8) been submitted? YES / NO

Has a Certificate of Independent Bid Determination (MBD 9) been submitted? YES / NO

(1) Authority of Signatory

(2) Tax Compliance Status PIN / Tax Clearance Certificate

(3) Declaration of Municipal Fees

(4) Health and Safety

(5) Municipal Biding Documents

(a) MBD 4: Declaration of Interest

(b) MBD 5: Declaration for Procurement Above R10 Million

(c) MDB 6.1: Preference Points Claim

(d) MBD 8: Declaration of Bidder’s Past Supply Chain Management Practices

(e) MBD 9: Certificate of Independent Bid Determination

(5) Official Tender Form

(6) Additional Schedules, Forms, or Certificates

established that Regulation 44 has been breached, the shall be returned to the Tenderer.

(d) MBD 8: Declaration of Bidders Past Supply Chain

(2) Tax Compliance Status PIN / Tax Clearance Certificate: SARS Management Practices Form: This form serves as a

has introduced a new Tax Compliance Status System. Tenderers declaration to be used by municipalities and municipal

can submit a Tax Compliance Status PIN (TCS PIN) instead of an entities in ensuring that when goods and services are being

original Tax Clearance Certificate. This TCS PIN can be used by procured, all reasonable steps are taken to combat the

third parties to certify the taxpayer’s real-time compliance abuse of the supply chain management system.

status.

(e) MBD 9: Certificate of Independent Bid Determination:

(3) Declaration of Municipal Fees: Only those Bidders whose Section 4(1)(b)(iii) of the Competition Act No. , as

municipal fees are fully paid, or those that have concluded amended, prohibits an agreement between, or concerted

acknowledgement of debt agreements with the Municipality, practice by, firms if it involves collusive tendering or tender

are eligible to tender. rigging. In order to give effect to this, the Certificate of Bid

A contravention of subsection (1) and / or (2), or an attempt to (9) Capability and Breach of Contract: Tenderers that do not have the

contravene such subsection, shall be reported to the capability of undertaking this enquiry in terms of the requirements of the

The tendering entity’s Percentage Ownership, in terms of the Ownership Category(s) listed

below, is to be used in the determination of the tenderer’s claim for Preference Points.

Goal Weighting 60%

Ownership Categories Criteria 90/10

Race: Black (w1) 0% 0

0% and <51% 1.2

51% and <100% 2.1

100% 3

Gender: Female (w2) 0% 0

0% and <51% 1.2

51% and <100% 2.1

100% 3

Proof of claim as declared on MBD 6.1 (1 or more of the following will be used in verifying the tenderer’s status)

• Companies and Intellectual Property Commission registration document (CIPC)
• CSD report.
• B-BBEE Certificate of the tendering entity.
• Consolidated B-BBEE Certificate if the tendering entity is a Consortium, Joint Venture, or Trust (Issued

by verification agency accredited by the South African Accreditation System).

• Agreement for a Consortium, Joint Venture, or Trust.

w1 = 50%, w2=50% (where: w1 + w2 = 100%)

RDP Goal: The promotion of South African owned enterprises

The tendering entity’s Address (as stated on the National Treasury Central Supplier Database

(CSD) or on the eThekwini Municipality Vendor Portal) is to be used in the determination of the

tenderer’s claim for Preference Points for this Specific Goal.

Goal Weighting 40%

Location 90/10

Not in South Africa 0

South Africa 1.6

KZN 2.8

Etm 4

Proof of claim as declared on MBD 6.1 (1 or more of the following will be used in verifying the tenderer’s status)

• CSD report

SECTION 3 Version 01/12/2025 of 58

remedial action as is required, including termination of any contract, and any payments due to the Contractor

by the Municipality shall be first set off against such arrears.

• Where the TENDERER’S place of business or business interests are outside the jurisdiction of

eThekwini Municipality, a copy of the accounts/agreements from the relevant municipality must be

attached (to the back inside cover of this document).

• Where the tenderer’s Municipal Accounts are part of their lease agreement, then a copy of the

agreement, or official letter to that effect is to be attached (to the back inside cover of this document).

1.0 Are you by law required to prepare annual financial statements for auditing? YES NO

1.1 If YES, submit audited annual financial statements for the past three years or since the date of

establishment if established during the past three years.

2.0 Do you have any outstanding undisputed commitments for municipal services towards any

municipality for more than three months or any other service provider in respect of which YES NO

payment is overdue for more than 30 days?

2.1 If NO, this serves to certify that the bidder has no undisputed commitments for municipal services

towards any municipality for more than three months or other service provider in respect of which

payment is overdue for more than 30 days.

2.2 If YES, provide particulars.

.....................................................................................................................................................................................

.....................................................................................................................................................................................

3.0 Has any contract been awarded to you by an organ of state during the past five years,

including particulars of any material non-compliance or dispute concerning the execution YES NO

of such contract?

3.1 If YES, provide particulars.

.....................................................................................................................................................................................

.....................................................................................................................................................................................

4.0 Will any portion of goods or services be sourced from outside the Republic, and, if so, what

portion and whether any portion of payment from the municipality / municipal entity is YES NO

expected to be transferred out of the Republic?

4.1 If YES, provide particulars.

......................................................................................................................................................................................

......................................................................................................................................................................................

If required by 1.1 above, tenderers are to include, at the back of their tender submission document, a

printout of their audited annual financial statements.

Tenderers are required to be registered on the National Treasury Central Supplier Database (CSD) as a service provider. In the case of a Joint Venture, this requirement will apply individually to each party in the Joint Venture. Registration on the eThekwini Municipality’s Database can be done via website: https://ethekwinivendor.durban.gov.za/ and on ESP:[email protected]

ESP Queries: Contact: Lindo Dlamini: Tel: 031-322-7133 / 031-322 7153 Email: [email protected]