eTendering system is a web-based system that allows suppliers bidding for various tenders advertised
on Tender Bulletin system to “upload” their tender documents. Currently the tenderers or suppliers
submit tender documents at various Eskom tender offices. eTendering system replaces the manual or
physical submission of tender documents at various Eskom tender offices. eTendering system in a
nutshell is an electronic box where tender documents can be “dropped” or “uploaded”. Suppliers will
be required to register their details before they can be granted access to the eTendering system. An
OTP (one time pin) will be sent to both their cell phone and email address.
Quick and direct access is also available by using the following links:
• TenderBulletin Public website: https://tenderbulletin.eskom.co.za - this is used by members
of the public, to view and access Eskom published tenders. eTendering hyperlink will be found
on this site. Members of the public may follow prompt instructions once they have clicked on
the eTendering link (https://eTendering.eskom.co.za). This link will allow them to upload the
required tender documentation.
• eTendering website Public website: https://eTendering.eskom.co.za - this is used by
members of the public, to view information about published tenders and submit their tender
documents.
• N.B: Members of the public would need to have a CSD number to gain access to
eTendering system.
2 Problems
A channel of communication has been created in case users of the system experiences a problem
with the system. In a case users come across some difficulties in using Tender bulletin, eTendering
and OpenText systems they need to contact the buyer responsible for the published tender.
3 What’s New
A new functionality to “add closed tenders”. Closed tenders refers to the tenders which are not listed
on Tenderbulletin as normal tenders, but are tenders sent directly to the relevant and potential
suppliers who meet the selection and evaluation criteria to offer what the buyer needs. These
suppliers will be sent a link via email to bid privately.
© 2023 Eskom of 19
Proprietary and Confidential
Eskom eTendering System
User Manual
4 Getting Started
To gain access to eTendering portal
1. Open your web browser
2. Type TenderBulletin (eskom.co.za) or https://eTendering.eskom.co.za
3. eTendering system login page will be displayed:
Fig 1
Registration Form Steps to follow
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Proprietary and Confidential
Eskom eTendering System
User Manual
• Complete all the fields
• Contact number must start with a
Plus prefix e.g +27
• Ensure that you also fill in the
capture picture to validate that you
are not a robot.
• Once all columns have been filled
click on register button
• Pop-up message will be displayed asking
the registerer to verify the email sent to
the provided email address.
• If the email does not come through,
click on “Resend Verification Email”
button
• email to be resent,
• Once you have received the email click
on link provided on
the email.
• Then you will be directed back to
etendering site with a login screen
displayed, now complete the login
with your verified email address and
password
•
Fig1.1
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Proprietary and Confidential
Eskom eTendering System
User Manual
Fig2a.
Fig2b.
Fig3.
4. Once the email is verified, login using your registered email address and password then the
OTP page will be displayed
© 2023 Eskom of 19
Proprietary and Confidential
Eskom eTendering System
User Manual
5. OTP sent to the registered cellphone number and email address
6. Insert the otp number then click “Verify OTP” button, to resend OTP click on “Resend OTP”
button
© 2023 Eskom of 19
Proprietary and Confidential
Eskom eTendering System
User Manual
7. Landing page once OTP is verified
8. Select the preferred “Ref No”
9. A page with the preferred Tender information is displayed before tender documentation can
be submitted.
© 2023 Eskom of 19
Proprietary and Confidential
Eskom eTendering System
User Manual
10. Click on “Create New Submission” button to submit required Tender documents
11. Landing page once clicked on “Create New Submission” button. Take note of the
mentioned disclaimers.
© 2023 Eskom of 19
Proprietary and Confidential
Eskom eTendering System
User Manual
12. To submit tender documents, click on “Add file” button
13. Upload required tender documents by:
1. Giving the file a name
2. Select the listed file type e.g.: Technical, commercial, finance and etc
3. Choose the file you need to upload
4. Then click on “Upload” button, Fig5.
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Proprietary and Confidential
Eskom eTendering System
User Manual
Fig4.
Fig5.
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Proprietary and Confidential
Eskom eTendering System
User Manual
14. Once clicked on “Upload” button, this page will be displayed with the submitted document(s).
Continue to submit all the required documents under the correct category ,i.e: Technical
should be selected if technical documentation is uploaded and etc. Verify all required
documents are uploaded before making ‘Final Submission’ by clicking on ‘Finalize
Submission’ button.
© 2023 Eskom of 19
Proprietary and Confidential
Eskom eTendering System
User Manual
15. Click on “Finalize Submission” button. A file size cannot exceed 50MB and a total size of
all uploaded files should not exceed 900MB.
16. Once “Finalize Submission” button is clicked the pop-up message confirming the submission
will pop-up
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Proprietary and Confidential
Eskom eTendering System
User Manual
17. Click on “Finalise and Close Submission” button to finalize the submission of documents.
If not all documents were submitted or still wish to add or submit more documents, click on
“No, continue adding files” button.
18. Once the submission is finalised the page with all submitted documents will display with the
submission and closed time and date timestamp at the bottom.
19. To view submitted tenders, click on “My Submissions” menu option. All your individually
submitted tenders will be displayed.
If you want to view or verify the submitted documents, click on “View Submission” button
© 2023 Eskom of 19
Proprietary and Confidential
Eskom eTendering System
User Manual
20. Once the submission process is complete an email with be sent to the submitter with all
submitted documents on email,Fig6.This is the final step for the submitter or tenderer.
It is vital to save the email with the submission ID for future enquiry if need be.
--------Originalmessage--------
From:Eskom E-Tender Document Submission 28 <noone@eskom.co.za>
Date:Tue,23Aug2022,3:42pm
To:monalisatlhatlha2@gmail.com
Subject: Response To Submitter
Eskom E-Tender Document Submission 28
Hi Monalisa
You have finalized a new submission with submission id:14 on tender #MPKUS10086PS
closing date : 2022-11-30 10:00:00.
Have started the submission from 2022-08-23 14:28:33 and finalized at 2022-08-23
15:42:28
Tender Description:
Award for Provision of Office Cleaning and Janitorial Services at Kusile Power Station
Project
Files Submitted:
ID Original Name Title Size Type
38 Test7.pdf testingCom 33141 Commercial
40 Test1.pdf testingTech 33502 Technical
41 Test15.pdf testingFin 33141 Finance
Thanks,
Eskom E-Tender Document Submission 28 Automated Mail
© 2022 Eskom E-Tender Document Submission 28. All rights reserved.
NB: This Email and its contents are subject to the Eskom Holdings SOC Ltd EMAIL
LEGAL NOTICE which can be viewed at
http://www.eskom.co.za/Pages/Email_Legal_Spam_Disclaimer.aspx
Fig6.
© 2023 Eskom of 19
Proprietary and Confidential
Eskom eTendering System
User Manual
5 Edit Registration
To edit already registered information such as Name, Organization, CSD and cell phone number
select “Edit Registration” on the drop down, Fig1. New window with information that needs to be
updated pop ups,Fig2. Click on “Update” button to update registration details.
Fig1.
Fig2.
6 Log off Button
To logout, click “Log out” on the dropdown next to your name
Fig1.
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Proprietary and Confidential
Eskom eTendering System
User Manual
7 Password reset
To reset a forgotten password, click “Forgot your password” Fig1. and a new screen will
pop up to enter an alternative email where the new password will be sent Fig2.Confirmation
message will be sent to the user, Fig3.
Fig1.
Fig2.
Fig3.
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Proprietary and Confidential
Eskom eTendering System
User Manual
An email confirming password reset will be sent to the email provided.
Click on the link or “Reset Password” button to reset the password.
Fig4.
A new window will pop up to reset and confirm the new password, Fig5.Enter new
password and confirm then click on “Reset Password” button.
Fig5.
OTP window will pop up, type in the OTP sent to either the cell phone or email address.
Fig6.
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Proprietary and Confidential
Eskom eTendering System
User Manual
OTP successfully goes through and lands on the below screen, password is successfully
reset.
Fig7.
8 General
This system is compatible to most web browsers however we recommend Ms Edge.
The end.
© 2023 Eskom of 19