Frequently Asked Questions — Provision of Water and Sewer System Software Licenses with Training for Johannesburg Water

Question 1

What are the submission requirements for this tender (Ref: JW 14492)?

Accepted Answer

• Submit ONE original hard‑copy tender sealed in an envelope marked with bidder name, address, bid number, description and closing date. Also provide an electronic copy on a memory stick/USB. • Deliver the sealed envelope to the Tender Box on the ground floor of Johannesburg Water, Turbine Hall, 65 Ntemi Piliso Street, Newtown, Johannesburg (open 06:00‑18:00, 7 days a week). • Deadline: 09 June 2026, 10:30 am. Late submissions will be returned unopened and disqualified. • Bids may be deposited by hand or via a courier instructed to place the envelope in the Tender Box; delivery to any other location or to an employee is not accepted and proof of posting will not be considered. • Use non‑erasable black ink; correction fluid (Tippex) is prohibited – non‑compliant bids will be disqualified. • All required returnable forms (e.g., Tender Cover, Certificate of Authority, Acknowledgement of Bid Conditions, Pricing Schedule, Declaration of Interest, Preference Points Claim Form, etc.) must be completed, signed and attached. • Provide one original hard copy **and** an electronic copy on a USB drive. • Ensure the envelope is sealed and clearly marked; the bidder is encouraged to sign the Tender Submission Register on entry.

Question 2

How will bids be evaluated?

Accepted Answer

• Scoring follows the 80/20 preference point system: Price = 80 points, Specific Goals = 20 points (total 100 points). • Preference points are claimed via the “Preference Points Claim Form” (MBD 6.1) and must be supported by the required documentation; failure to provide proof means no points for specific goals. • Minimum compliance: all mandatory returnables must be submitted; missing documents may lead to disqualification after a 3‑day correction period. • Objective risk analysis will be applied to assess financial reasonableness (current ratio, solvency, profit margin, cost coverage) and the bidder’s capacity to fulfil obligations. • The award may be based on highest points, lowest acceptable price, or any combination as decided by Johannesburg Water. • Bids may be rejected for unjustified alterations to the pricing schedule; unauthenticated changes to rates or totals can lead to disqualification. • Preference points may be reduced or removed if specific‑goal documentation (e.g., municipal account, lease, ward‑council letter) is not submitted.

Question 3

What are the technical specifications?

Accepted Answer

• Supply licences for Water Distribution System Analysis & Design Software, Sewer System Analysis & Design Software, Pipe Replacement Prioritisation Software and Water Consumption & Demand Allocation Analysis Software for a period of three (3) years. • Provide training on an as‑and‑when basis for the same three‑year period. • Deliverables include software licences, maintenance/support agreements, and documented training programmes. • Must meet the functional criteria outlined in the Scope of Work (Section 13) and comply with any referenced standards. • Provide reference letters and software maintenance agreements as evidence for functionality criteria (Criteria 1‑4).

Question 4

What financial requirements apply to bidders?

Accepted Answer

• Pricing Schedule (MBD 3.1) must be completed, signed and indicate firm prices (no price variations or exchange‑rate clauses). All applicable taxes (VAT, PAYE, UIF, SDL) must be included. • Offer validity: 90 days from the closing date. • Performance security may be required for industrial‑related services (see “Other Documents” section). • Provide bank details for electronic funds transfer (Section 19). • Submit audited 3‑year financial statements (if applicable) and evidence of financial capacity; risk analysis will consider current ratio, solvency ratio, operating profit margin and cost coverage. • Bonds/guarantees only where specifically required in the contract (e.g., performance security).

Question 5

What compliance and legal requirements must bidders meet?

Accepted Answer

• Central Supplier Database (CSD) registration – CSD number must be provided. • Tax compliance – submit SARS Tax Compliance Status (TCS) PIN or printed TCS certificate; also provide MAAA number for tax‑compliant status. • B‑BBEE – completed B‑BBEE affidavit must be attached. • CIDB – not required (listed as N/A). • CIPC – company registration number must be included on the Certificate of Authority. • No bids accepted from persons in the service of the State, nor from entities with directors/shareholders who are state employees. • All required professional registrations or licences (if any) must be submitted with the bid. • Local content – if locality is a specific goal, provide municipal account, lease agreement or ward‑council letter as proof; failure to submit may forfeit specific‑goal points.

Question 6

What are the important dates and deadlines for this tender?

Accepted Answer

• 06 May 2026 – Tender documents available for download on Johannesburg Water website and e‑tender portal. • 18 May 2026, 11:00 am – Compulsory briefing (online via Microsoft Teams; link provided in tender). No physical briefing required. • 09 June 2026, 10:30 am – Closing date and time for tender submission. • 3‑day correction period – If administrative documents are incomplete, Johannesburg Water will notify the bidder and allow three days to rectify.

Question 7

Who should be contacted for queries about this tender?

Accepted Answer

• Moloko Ramalebana – SCM/Technical Contact – Phone: 011 688 6544 – Email: moloko.ramalebana@jwater.co.za • Gcina Ndela – SCM/Technical Contact – Phone: 011 688 1796 – Email: gcina.ndela@jwater.co.za • Department: IPAM Networks Department – Supply Chain Management Unit, Johannesburg Water (SOC) Ltd.

Provision of water and sewer system software licenses with training for johannesburg water

Eligibility Criteria

Professional Services & Consulting Industry Profile

Regulatory Bodies

Typical Documents

Core procurement rules

Broad-Based Black Economic Empowerment Act (B-BBEE Act)

Constitution of the Republic of South Africa, 1996 – Section 217

Johannesburg Water

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