Provision of dedicated 200 mbps symmetric internet connectivity with redundancy for limpopo tourism agency

• Provision of dedicated internet connectivity (200 Mbps) for 36 months at LTA head office.
• Requires high-performance, secure, resilient solution with redundancy and SLA commitments.

• Closing date and time: 06 July 2026 at 12:00.
• No other dates (e.g., briefings, site visits) are mentioned in the document.

• Specification contact: Mr. Isaac Maelane – email: [email protected].
• Bidding process contact: Ms. Sewela Nyaka – email: [email protected].
• Telephone: (015) 293 3600 for both contacts.
• Physical address for submission: LTA Quotation Box, ERF 92/688, Portion 2, N1 Main Road, Southern Gateway Ext 4, Polokwane.
• Postal address: P.O. Box 2814, Polokwane, 0700.

• Submit a written quotation on your company letterhead.
• Physical submission only: place in the LTA quotation box at ERF 92/688, Portion 2, N1 Main Road, Southern Gateway Ext 4, Polokwane.
• Deadline: 06 July 2026 at 12:00. Emailed submissions will not be accepted.
• Required returnable documents: completed and signed SBD 3.1 (Pricing Schedule), SBD 4 (Bidder’s Disclosure), and SBD 6.1 (Preference Claim Form).
• Disqualification risks: incomplete forms, unsigned documents, use of correction fluid, alterations to the bid document, or submission of a copy instead of the original.
• No payment is required for this bid; beware of scams.

The quotation must be submitted on the letterhead of your business and submitted into the quotation box not later than 06 JULY 2026 @ 12H00 AT THE LTA’S QUOTATION BOX, AT ERF 92/688, PORTION 2, N1 MAIN ROAD, SOUTHERN GATEWAY EXT 4, POLOKWANE. EMAILED SUBMISSIONS WILL NOT BE ACCEPTED.

Phase 1 (Administrative Compliance): CSD registration required; all SBD forms must be completed and signed; no use of correction fluid; bid completed in black ink only; no directors/shareholders on Register of Tender Defaulters; no failed previous contracts with written notice. Phase 2 (Functionality - minimum 60%): Company experience (6+ years = 30 pts), reference letters (5+ = 20 pts), proven track record value (R300k+ = 20 pts), youth ownership (20 pts), Limpopo locality (10 pts). Phase 3 (80/20 Evaluation): Only bids meeting 60% functionality threshold proceed; 80 points for price, 20 points for specific goals (Black People, Youth, Women, Persons with Disability, Military Veterans - 4 points each based on ownership percentage).

• Scope: Provision of a dedicated, high-performance internet connectivity solution for 36 months at LTA head office.
• Primary connectivity: Dedicated 200 Mbps symmetric (1:1) fibre connection, uncapped, unshaped, unthrottled, with guaranteed bandwidth.
• Redundancy: Mandatory secondary backup connection (minimum 50 Mbps or LTE/5G failover) with automatic failover ≤60 seconds and independent routing path.
• Network performance: Latency ≤20 ms, packet loss ≤0.5%, jitter ≤5 ms, throughput 100% non-blocking.
• IP addressing: Provision of public IPv4 and IPv6 addresses, minimum 8 usable IPs, support for BGP routing.
• Customer premises equipment: Supply, install, and maintain enterprise-grade routing equipment supporting QoS, VPN, and traffic prioritisation.
• Security: DDoS protection, firewall capability, traffic monitoring and filtering.
• Monitoring and reporting: Real-time dashboard and monthly reports on uptime, bandwidth utilisation, and incident logs.
• Service Level Agreement (SLA): Minimum 99.5% uptime, 24/7 helpdesk, dedicated account manager, response time ≤30 minutes, MTTR ≤4 hours, escalation framework, service credits for downtime, monthly and quarterly reviews.

• Company experience: scored out of 30 points based on years in internet services (6+ years highest).
• Proven track record: up to 20 points for reference letters (more than five letters scores highest).
• Project value experience: up to 20 points for past project values (R300,000 or more scores highest).
• Verification: appointment letters, purchase orders, and reference letters stating project value.

• Use SBD 3.1 Pricing Schedule – only firm prices accepted; no rates of exchange variations.
• Pricing table must include: once-off setup/configuration/testing/connection fee (Year 1 only), and dedicated internet line fee for Years 1, 2, and 3.
• All prices must be inclusive of VAT and totalled.
• Detailed quotation must be submitted in addition to the schedule.
• Instructions: prices fixed, all-inclusive, all installation items costed in once-off column, do not fill black blocks.

• Pricing must be firm, inclusive of VAT, and valid for 80 days from closing date.
• Submit a detailed quotation alongside the completed SBD 3.1 Pricing Schedule.
• Prices must be fixed and all-inclusive; no unspecified costs allowed.
• All installation items (e.g., poles, brackets, routers) must be costed in the once-off setup column.
• Do not fill prices in black blocks on the form.
• Unconditional discounts are considered for evaluation; conditional discounts apply only at payment.

• Mandatory: Company must be registered on the Central Supplier Database (CSD).
• Bid document must be fully completed and signed in black ink.
• Submit SBD 4 (Bidder’s Disclosure) with full disclosure of related companies; non-disclosure leads to disqualification.
• Submit SBD 6.1 (Preference Claim Form) to claim B-BBEE points; incomplete forms mean no preference points.
• Bidders must not be listed on the Register of Tender Defaulters or have abused the supply chain system.
• Specific goals for preference points: Black people, youth, women, persons with disability, military veterans – up to 20 points total, verified via CSD, medical certificates, or military veterans database.
• General declarations on independence, non-collusion, and compliance with anti-corruption laws are required.

• Specific goals under 80/20 system: Black people, youth, women, persons with disability, military veterans – each allocated up to 4 points (total 20 points).
• Points allocated proportionally based on ownership percentage (e.g., 50% black ownership scores 2 points).
• Verification via CSD report, valid medical certificate for disability, and military veterans database registration.
• Failure to submit proof means no points claimed.

• Contract duration: 36 months under a Service Level Agreement (SLA).
• SLA minimum requirements: 99.5% uptime, 24/7 helpdesk, dedicated account manager, response time ≤30 minutes, MTTR ≤4 hours.
• Escalation process: documented levels (Helpdesk, Technical Support, Senior Network Engineer).
• Penalties: 5% service credit for each 1% downtime below agreed uptime; persistent breaches may lead to contract termination.
• Performance reviews: monthly reporting and quarterly meetings.
• Special conditions: LTA may negotiate prices, award to second bidder if first fails, payment after service rendered, and right not to award.

• LTA will enter into a 36-month SLA with the awarded bidder.
• LTA may negotiate prices with recommendable bidders.
• LTA may award to the second recommendable bidder if the first fails.
• Payment after service successfully rendered.
• LTA reserves the right not to award the bid.

• Mandatory requirements: CSD registration, fully completed and signed bid document.
• Disclosure requirements: SBD 4 for related companies, SBD 6.1 for preference points.
• Compliance notes: no tender defaulter listing, no supply chain abuse, corrections initialled, black ink only, no correction fluid, no alterations to original document.
• General declarations on employment by organ of state, relationships, and independent bidding.

2.1 Primary Connectivity The bidder must provide:

• Dedicated 200 Mbps symmetric (1:1) fibre internet connection
• Uncapped, unshaped, and unthrottled business-grade service
• Guaranteed bandwidth availability at all times
• Last-mile connectivity, installation, and termination into the LTA server room