Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Documents available on tender detail page
Tender Type
Request for Quotation
Delivery Location
320 PRETORIOUS STREET, PRETORIA 0001 - Pretoria - Pretoria - 0122
Organization Type
GOVERNMENT
Published
15 Jun 2026
OCDS Reference
ocds-9t57fa-159218
The south african state theatre (sast) invites bids for the provision of ticket agent services for a 12-month period. The contract requires a comprehensive ticketing solution, including platform management, transaction processing (cash and card), reporting, customer support, and real-time sales data, based on projected sales of r14.4 Million.
AI Document Analysis Stages
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically β no action required from you.
Description
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdfProvisioning of Ticket Outlet Services for a period of twelve (12) months.
The South African State Theatre (SAST) is a public entity of the National Department of Sport, Arts and
Culture (DSAC). The SAST is listed as a Schedule 3A Public Entity in terms of the Public Finance
Management Act (PFMA). As a Schedule 3A public entity, the State Theatre is established in terms of the
Cultural Institutions Act, 1998. The core mandate of the SAST is to provide access to performance spaces
in which the performing arts sector creates productions that are watched by diverse audiences.
A ticketing service enables the State Theatre to efficiently manage ticket sales, audience access, and event
revenue. It offers secure and user-friendly ticket purchasing (online and on-site), supports smooth entry
through digital verification, provides financial reporting and revenue tracking, assists patrons with ticket-
related queries, and supplies event managers with real-time sales data and marketing insights.
4 requirement / scope of work
4.1 The SAST requires a reputable service provider to supply and deliver the following goods/service:
The South African State Theatre (SAST) intends to appoint a qualified and experienced ticketing agent for a
period of 12 months.
Bidders are encouraged to base their quotations on the projections provided below. Each bidder is required to
submit a detailed estimate of the total amount that may be payable by SAST over the one-year period. This
estimate must include the provision of a comprehensive ticketing solution, including a ticketing platform,
processing of both cash and card transactions, reporting, and customer support services.
The projections, based on 2025 data, are as follows:
of 5
Based on the above figures, bidders are requested to provide an estimated total cost payable by SAST for the
12-month period.
All estimates must be submitted on the bidderβs official company letterhead.
of 5
5 evaluation of bids
The RFQβs will be evaluated in three (3) phases as mentioned below:
β’ Phase 1: SCM Administrative compliance.
β’ Phase 2: Mandatory Requirements.
β’ Phase 3: Price and Specific Goals.
Phase 1: SCM Compliance requirements
RFQs received will be verified for completeness and correctness. SAST reserves the right to accept or
reject a RFQ based on the completeness and correctness of the documentation and information provided.
Bidders are to ensure that they submit the following documentation / information with their RFQ.
Requirements Comments
Proof of registration on the National CSD report with registration number (MAAA).
Treasury Central Supplier Database
(Csd)
Request for Invitation SBD 1 Completed and signed
SBD 4 (Bidderβs Declaration) Completed and signed
SBD 6.1 (Preference Points Claim Form) Completed and signed if points are claimed
Company Registration (CIPC) Documents CK document
ID copies of directors listed on the Certified ID copies
company registration document
SARS (South African Revenue Service)
Valid SARS tax pin
Tax Pin
of
Valid and compliant original B-BBEE and/or
B-BBEE Certificate / Sworn Affidavit
certified copies of Sworn Affidavit must be
submitted for any points claimed
Valid certified share certificate
Certified Share Certificate
Completed and signed
SAST POPIA Consent form
Initialed and signed
General Conditions of Contract - GCC
Bidders who comply with the above requirements will be considered for further evaluation.
Phase 2: Mandatory Requirements
Bidders must meet the below mandatory requirements to qualify for further evaluation.
NO Mandatory Requirements Evidence to be submitted with bid Confirm (Comply / Not
. Comply)
The bidder must provide three (3) Submit three (3) relevant reference
1. letters of similar work done. contactable reference letters not
older than 5 years where similar
services/goods were provided as
per the scope of
work/specifications.
The reference letters must contain
the following:
letterhead.
work done.
the work
Phase 3: Price and Specific Goals Evaluation
Bidders who comply with the requirements of this bid will be evaluated according to the preference point
scoring system as determined in the Preferential Procurement Regulations, 2022 pertaining to the
Preferential Procurement Policy Framework Act, Act No .
of
Points for this RFQ shall be awarded for:
(a) Price; and
(b) Specific Goals (Refer to Annexure F: Preference Points Claim Form).
The maximum points for this bid are allocated as follows:
Points
Price 80
SPECIFIC GOALS (Refer to Annexure F: Preference 20
Points Claim
Form)
Total points for Price and Specific Goals 100
Subject to section 2(1)(f) of the Preferential Procurement Policy Framework Act, 2000 (Act no ),
the RFQ will be awarded to the bidder scoring the highest points.
of
6 submisison of bids
6.1 Bid documents may be emailed to [email protected] on or before the closing date and closing time.
6.2 The SAST will only consider bid documents received on or before the closing date and time, regardless of
the method used to provide them.
6.3 Submission of quotation(s) received late (after the closing date and time) will not be considered.
7 sastβs rights
7.1 The SAST is entitled to amend any bid condition, bid validity period, RFQ specification, or extend the bid
closing date, all before the bid closing date. All bidders, to whom the RFQ documents have been issued
and where the SAST has records of such bidders, may be advised in writing of such amendments in good
time, and any such changes will also be posted on the SASTβs website under the relevant tender
information. Therefore, before submitting their bid response, prospective bidders should regularly check
the website to stay informed about any amendments related to this matter.
7.2 The SAST reserves the right not to accept the lowest priced bid or any bid in part or in whole. It normally
awards the contract to the bidder who proves to be fully capable of handling the contract and whose bid is
functionally acceptable and/or financially advantageous to the SAST.
7.3 The SAST reserves the right to award this bid as a whole or in part.
7.4 The SAST reserves the right to conduct site visits at bidderβs corporate offices and or at client sites if so
required.
7.5 The SAST reserves the right to consider the guidelines and prescribed hourly remuneration rates for
consultants as provided in National Treasury Instruction /2017: Cost Containment Measures,
where relevant.
7.6 The SAST reserves the right to request all relevant information, agreements, and other documents to verify
the information supplied in the bid response. The bidder hereby gives consent to the SAST to conduct
background checks, including FICA verification, on the bidding entity and any of its directors, trustees,
shareholders or members.
7.7 The SAST reserves the right, at its sole discretion, to appoint any number of vendors to be part of this panel
of service providers, if applicable (i.e., where a panel is considered).
7.8 The SAST reserves the right to make a final decision on the interpretation of its tender requirements and
responses thereto.
7.9 The SAST reserves the right to consider the professional conduct and experiences it had with any bidder
that rendered similar services to the SAST in the past 5 years over and above the references put forward
by the bidder in its response.
of
8 supplier performance
8.1 The SAST conducts regular performance reviews in accordance with the requirements for the classification
of the contract and or stakeholder by making use of supplier evaluation forms.
8.2 The evaluation is conducted against the deliverables or scope of the contract with a minimum of an annual
review done for contracts longer than a year and a review at completion of contract for those contracts less
than a year.
8.3 Ad-hoc performance reviews shall be conducted where non-performance is identified outside the review
period. Non-performance will be addressed with at least a formal letter advising specific non-performing
areas and stating remedial action/s required within specific time frames.
8.4 Non-adherence to remedial actions shall lead to escalating performance management actions.
8.5 Any party to this agreement may request to participate in a joint performance review where appropriate and
seek continuous improvement opportunities.
9. National treasury central supplier database (csd)
9.1 Bidders are required to self-register on National Treasuryβs Central Supplier Database (CSD) which has been
established to centrally administer supplier information for all organs of state and facilitate the verification of
certain key supplier information.
9.1 The SAST may not award business to a bidder who has failed to register on the CSD.
9.2 Only foreign suppliers with no local registered entity need not register on the CSD.
9.3 The CSD can be accessed at https://secure.csd.gov.za/
10 terms and conditions
10.1 This RFQ consists of several sections. Where there is a contradiction in terms between the clauses,
phrases, words, stipulations, or terms and herein referred to generally as stipulations in this RFQ and the
stipulations in any other document attached hereto, or the RFQ submitted hereto, the relevant stipulations in
this RFQ shall take precedence.
10.2 Where this RFQ is silent on any matter, the relevant stipulations addressing such matter and which appear
in the PPPFA shall take precedence. Bidders shall refrain from incorporating any additional stipulations in its
proposal submitted in terms hereof other than in the form of a clearly marked recommendation that the SAST
may in its sole discretion elect to import or to ignore. Any such inclusion shall not be used for any purpose of
interpretation unless it has been so imported or acknowledged by the SAST.
10.3 Bidders are hereby acknowledging that the decision of the SAST in this regard is final and binding. The
of
onus to enquire and obtain clarity in this regard rests with the Bidder(s).
10.4 The Bidder(s) shall take care to restrict its enquiries in this regard to the most reasonable interpretations
required to ensure the necessary consensus.
10.5 Bidders are required to sign and submit the Standard Bidding Document (SBD).
10.6 Bids shall be submitted in English.
10.7 Any word implying any gender shall be interpreted to imply all other genders.
10.8 The Bidder warrants that all its employees (including the employees of any contractor that may be
appointed) are covered in terms of the Compensation for Occupational Injuries and Diseases Act
and that the cover shall remain in force for the duration of the adjudication of this RFQ and/ or subsequent
agreement. The SAST reserves the right to request the Bidder to submit documentary proof of the Bidderβs
registration and βgood standingβ with the Compensation Fund, or similar proof acceptable to the SAST.
10.9 All Personal Information of the Bidder, its employees, representatives, associates and sub-contractors
(βBidder Personal Informationβ) required under this RFP is collected and processed for the purpose of assessing
the content of its tender proposal and awarding the bid. The assessment and award of the bid shall be
conducted in accordance with applicable legislation including the PPPFA and SAST SCM Policy.
10.10 The Bidder is advised that Bidder Personal Information may be passed on to third parties to whom the SAST
is compelled by law to provide such information. For example, where appropriate, the SAST is compelled to
submit information to National Treasuryβs Database of Restricted Suppliers, B-BBEE verification process and
etc.
10.11 All Personal Information collected will be processed in accordance with POPIA and with the SAST Data
Privacy Policy.
10.12 Bids submitted for this Request for Proposals will not be revealed to any other bidders and will be treated
as contractually binding.
10.13 Specific queries relating to this RFQ should be submitted [email protected] by no later than two (2)
days before the closing date.
10.14 It is prohibited for bidders to attempt, either directly or indirectly, to canvass any officer or employee of the
SAST in respect of this RFQ between the closing date and the date of the award of the business.
10.15 Bidders found to be in collusion with one another will be automatically disqualified and restricted from doing
business with organs of state for a specified period.
of
Authorisation signatories to confirm RFQ
The employee signing below hereby affirms the accuracy of the information requested for
the quotation.
Technical Representative
Full Names Date
The Protection of Personal Information Act, , (βPOPIAβ) regulates and controls the processing,
including the collection, use, and transfer of a personβs personal information. In terms of POPIA, the SAST
(Responsible Party) has a legal duty to collect, use, transfer and destroy (process) anotherβs (Data Subject)
personal information (Personal Information) in a lawful, legitimate and responsible manner and in
accordance with the provisions outlined in the eight processing conditions of POPIA.
All processing of a Data Subjectβs Personal Information must be done with the Data Subjectβs permission,
i.e. the Data Subject has to consent to the processing of its Personal Information. In order to comply with
POPIA, SAST as the Responsible Party, requires your, the Data Subjectβs, permission to process the Data
subjectβs Personal Information. This Informed Consent Notice is applicable to all SAST employees, clients
and suppliers β both current and new.
In order to give effect to your commercial relationship with the SAST as an employee, client or supplier SAST
needs to process your Personal Information which Personal Information will be used for a number of
legitimate purposes, including, inter-alia;
You, the Data Subject, agrees that SAST may use all the Personal Information which you, the Data Subject,
provides to SAST which SAST requires to give effect to your commercial relationship with the SAST.
SAST in turn undertakes that it will only use your, the Data Subjectβs, Personal Information for the
aforementioned purposes and for no other purposes, unless with your, the Data Subjectβs, prior permission.
3. Withholding Consent or Withholding Personal Information
Should you, the Data Subject, refuse to provide SAST with your Personal Information which is required by
SAST for the purposes indicated above, and the required consent to process the aforementioned Personal
Information then SAST will be unable to engage with you, the Data Subject, or enter into any agreement
orrelationship with you, the Data Subject. However, the Data Subject is required to provide the
information voluntarily and understands that same is mandatory as described above.
4. Use, Storage, Retention and Destruction of Personal Information
Your, the Data Subjectβs, Personal Information may be processed on individual computers and stored
electronically in a centralised data base, which, for operational reasons, will be accessible to all within SAST
on a need to know and business basis, save that where appropriate, some of your, the Data Subjectβs,
Personal Information may be retained in hard copy. All Personal Information which you, the Data Subject,
provide to SAST will be held and/or stored securely. In this regard SAST undertakes to conduct regular audits
regarding the safety and the security of your, the Data Subjectβs, Personal Information. Once your, the
Data Subjectβs, Personal Information is no longer required due to the fact that the purpose for which the
Personal Information was held has come to an end and expired, such Personal Information will be safely
and securely archived as per the requirements of any law applicable in South Africa. SAST thereafter will
ensure that such Personal Information is permanently destroyed.
of 3
5. Disclosure and Cross Border Transfer
SAST may from time to time have to disclose your, the Data Subjectβs, Personal Information to other parties
but such disclosure will always be subject to an agreement which will be concluded between SAST and the
party to whom it is disclosing your, the Data Subjectβs, Personal Information to, which contractually obliges
the recipient of your Personal Information to comply with strict confidentiality and data security conditions.
Where Personal Information and related data is transferred to a country outside the borders of South Africa,
your, the Data Subjectβs, Personal Information will only be transferred to those countries which have similar
data privacy laws in place or where the recipient of the Personal Information is bound contractually to a
no lesser set of obligations than those imposed by POPIA.
6. Objections and Complaints
You, the Data Subject, are encouraged to make immediate contact with the SAST Information Officer at
any time if you are not comfortable or satisfied with the manner in which SAST is processing your, the Data
Subjectβs, Personal Information. On receipt of your, the Data Subjectβs, objection SAST will place a hold on
any further processing until the cause of the objection has been resolved. If you, the Data Subject, are not
satisfied with such process, you, the Data Subject, has the right to lodge a complaint with the Information
Regulator. Furthermore, you the Data Subject, have the right to request SAST to destroy all records of your
personal information.
7. Quality and Responsibility of Personal Information
POPIA requires that all your, the Data Subjectβs, Personal Information and related details, as supplied by
you, the Data Subject, are complete, accurate and up-to-date. Whilst SAST will always use its best
endeavours to ensure that your, the Data Subjectβs, Personal Information is reliable, it is your, the Data
Subjectβs, responsibility to provide accurate and truthful information and further to advise SAST of any
changes to your, the Data Subjectβs, Personal Information, as and when these may occur.
8. Data Subjectβs Right to Access Personal Information
You, the Data Subject has the right at any time to ask SAST to provide you, the Data Subject, with details of
the Personal Information which SAST holds on your, the Data Subjectβs, behalf; and/or the purpose for
which it has been used provided that such request is made using the SAST PAIA process, which procedure
can be accessed by downloading and completing the standard request for information form, housed
under the SASTβs PAIA Manual which can be found on the SAST website at www.statetheatre.co.za
9. SASTβs Right to Amend
SAST reserves the right to amend this Informed Consent Notice from time to time. You, the Data Subject are
requested to please check the SAST website periodically to inform yourself, the Data Subject, of any
changes.
10. Successors in Title
The rights and obligations of the parties under this Informed Consent Notice will be binding on, and will be
of benefit to, each of the partiesβ successors in title and/or assigns where applicable, i.e. in the case of a
sale or transfer of business by the Data Subject to another.
11. Declaration and Informed Consent
I, the Data Subject, confirm that my, the Data Subjectβs, Personal Information, provided is accurate, up-todate, not misleading and is complete in all respects, save where same may change and then in such an
event, I, the Data Subject, undertake to advise SAST or its Operator(s)1 of these changes. I, the Data
Subject, in providing the required Personal Information to SAST and/or to its Operator, consent and give
SAST permission to process and further process (where necessary and strictly directly related to the initial
1 βOperatorβ means a natural person or a juristic person who processes your, a Data Subjectβs, Personal Information on behalf of SAST in terms of a contract or mandate, without coming
under the direct authority of SAST; SAST will, in order to pursue and protect its legitimate interests and in many cases to protect you, the Data Subject, will under a written contract ask
Operators to process certain categories of your, the Data Subjectβs, Personal Information on its behalf including without detracting from the generality thereof, advertising agencies, research
companies, PR agencies, Relevant Industry Associations, Payroll service providers, Core Benefits Providers, Medical Aid/Cover providers, Retirement Funding Providers, Auditors, Legal
Practitioners, and Government and Provincial Departments.
of 3
processing) my, the Data Subjectβs, Personal Information as and where required and acknowledge that I,
the Data Subject, understand the purposes for which the Personal Information is required and for which it
will be used. Furthermore, should any of the Personal Information which has been provided by myself
concern or pertain to a legal entity whom I represent, I confirm that I have the necessary authority to act
on behalf of such legal entity, Data Subject, and that I have the right to provide the Personal Information
and/or the required consent to use said Personal Information, on behalf of the aforementioned legal entity.
Furthermore, should any of the Personal Information belong to any of my dependants and/or beneficiaries
who are underage2, I in my capacity as their legal guardian and competent person give SAST the
appropriate permission to process their Personal Information for the purposes for which these details were
given. Furthermore, I hereby consent to being contacted by SAST, electronically or otherwise, in order to
fulfil the commercial relationship between myself, the Data Subject and SAST.
12. SAST Information Officer
SAST Information Officer
Shane Maja [email protected]
Chief Executive Officer 012 392 4000 / 4283
SAST Deputy Information Officer
Shiraz Ahmed [email protected]
Senior Manager: Performance Information 012 392 4000
Consent declaration
The Data Subject, by signing this document, hereby consents to the use of the Data Subjectβs personal
information submitted to SAST and confirms that:
duress; and
agreement and that without such information, SAST may not enter into the agreement with the Data
Subject.
The Data Subject acknowledges that the Data Subject is aware of the following rights with regard to such
personal information which is submitted to SAST. The right to:
terminated; and
Thus signed on this day of 20 in the presence of the undersigned
witnesses:
I, (full names of Data Subject), ID Number , on
behalf of (state legal entity if applicable), Company Registration Number
, hereby Give My Consent.
Witness (1):
Signature (Data Subject) Full Name:
Witness (2):
Full Name:
2 βunderageβ means a child (natural person) under the age of 18 years who is not legally competent, without the assistance of a competent person, to take any action or decision in respect of
any matter concerning him-or herself; SAST will from time to time have to process Personal Information of a child who may belong to you, a Data Subject, for amongst other reasons
employment and benefit related purposes, which use will require the competent personβs consent.
of 3
Annexure A
Government procurement
General conditions of contract
Notes
The purpose of this document is to:
(i) Draw special attention to certain general conditions
applicable to government bids, contracts and orders; and
(ii) To ensure that clients be familiar with regard to the rights
and obligations of all parties involved in doing business
with government.
In this document words in the singular also mean in the plural
and vice versa and words in the masculine also mean in the
feminine and neuter.
all bid documents and may not be amended.
bid, should be compiled separately for every bid (if
(applicable) and will supplement the General Conditions
of Contract. Whenever there is a conflict, the provisions
in the SCC shall prevail.
Table of clauses
1. Definitions
2. Application
3. General
4. Standards
5. Use of contract documents and information; inspection
6. Patent rights
7. Performance security
8. Inspections, tests and analysis
9. Packing
10. Delivery and documents
11. Insurance
12. Transportation
13. Incidental services
14. Spare parts
Important Dates
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf (RFQ)Closing date: 25 June 2026 at 11:00 AM. Enquiry/Clarification deadline: 23 June 2026 at 16:00. No compulsory briefing session.
Contact Information
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf (RFQ)SCM Office contact: Phone: 012-392-4019, Email: [email protected]. Submission email: [email protected]. Delivery address: 320 Pretorius Street, Pretoria 0001. SAST Information Officer: Shane Maja ([email protected], 012 392 4000 / 4283). Deputy Information Officer: Shiraz Ahmed ([email protected], 012 392 4000).
Submission Guidelines
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf (RFQ)Submit all bid documents via email to [email protected] on or before 25 June 2026 at 11:00 AM. Late submissions will not be considered. Use the official forms provided (SBD 1, SBD 4, SBD 6.1) and ensure the email subject line clearly indicates the RFQ number (SAST/RFQ/2025/289). Bids must be submitted in English. Delivery address for physical submissions (if applicable): 320 Pretorius Street, Pretoria 0001. Validity period: Quoted prices must remain valid for 120 days after the closing date. Inconsistent or incomplete submissions may result in disqualification.
Returnable Documents
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf (RFQ)1.1. Bids must be emailed / delivered by the stipulated time to the correct address.
1.2. All bids must be submitted on the official forms provided (not to be re-typed) or
1.3. This bid is subject to the preferential procurement policy framework act, 2000
Contract (gcc) and, if applicable, any other special conditions of contract.
1.4. The successful bidder may be required to fill in and sign a written contract form
(Sbd7), for long term contracts / or were deemed necessary.
1.5. Prospective bidders must consider the specification & additional supporting
1.6. All information submitted as evidence must be consistent with declarations made
To be awarded points. Inconsistent information provided may result in 0 points
1.7. Samsa reserves the right to disqualify bidders with supporting documents that
1.8. Delivery costs in the quotation will not be considered separately, but rather as
2.1 Bidders must ensure compliance with their tax obligations.
2.2 Bidders are required to submit their unique personal identification number (pin)
Issued by SARS to enable the organ of state to verify the taxpayerβs profile and
2.3 Application for tax compliance status (tcs) pin may be made via e-filing through
2.4 Bidders may also submit a printed tcs certificate together with the bid.
2.5 In bids where consortia / joint ventures / sub-contractors are involved; each
2.6 Where NO tcs pin is available but the bidder is registered on the central supplier
Database (csd), a csd number must be provided.
2.7 NO bids will be considered from persons in the service of the state, companies
Corporations with members persons in the service of the state."
Nb: failure to provide / or comply with any of the above particulars may render the bid invalid.
Total bid price (including VAT)
Capacity under which this bid is signed: ...................................................
Evaluation Criteria
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf (RFQ)General
B-BBEE
Mandatory
Technical Specifications
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf (RFQ)Scope: Provision of Ticket Agent Services for 12 months. Requirements: Comprehensive ticketing solution including a ticketing platform, processing of cash and card transactions, financial reporting, revenue tracking, customer support, and real-time sales data for event managers. Projections for 2025: Total Complimentary Tickets: 60,299; Cash Sales: R3,850,000; Card Sales: R10,500,000; Total Sales: R14,400,000. Bidders must submit a detailed cost estimate for the 12-month period based on these projections. All estimates must be on the bidderβs official company letterhead.
Pricing Schedule
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf1.1.2 Period required for commencement of the project after acceptance of bid?
1.1.3 Are the rates quoted firm for the full period of the project? YES *NO
1.1.4 *If not firm for the full period, provide details of the basis on
which adjustments will be applied for, for example
consumer price index.
of 5
Financial Requirements
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf (RFQ)Pricing must be inclusive of VAT. Quoted prices must remain valid for 120 days from the closing date. No variations to accepted quotes are allowed without prior written approval from SAST. Bidders must specify if rates are firm for the full project period. If not, provide details of the basis for adjustments (e.g., Consumer Price Index). All costs (e.g., delivery) are considered part of the total quotation during evaluation. Submit an official quote on company letterhead.
Compliance Requirements
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf (RFQ)Mandatory: Proof of registration on the National Treasury Central Supplier Database (CSD) with registration number (MAAA). Completed and signed SBD 1 (Request for Invitation), SBD 4 (Bidderβs Declaration), and SBD 6.1 (Preference Points Claim Form if claiming points). Company Registration (CIPC) Documents (CK document). Certified ID copies of directors. Valid SARS Tax Compliance Status (TCS) PIN or CSD number. Valid B-BBEE Certificate or Sworn Affidavit (certified copies required for points claimed). Certified Share Certificate. Completed and signed SAST POPIA Consent Form. Initialed and signed General Conditions of Contract (GCC). Foreign suppliers with no local entity are exempt from CSD registration but must comply with other requirements. Bidders in the service of the state or with state employees as directors/members are disqualified.
Health & Safety
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf(name)...............................................................................in submitting the
accompanying bid, do hereby make the following statements that I certify to be true and
complete in every respect:
3.1 I have read and I understand the contents of this disclosure;
3.2 I understand that the accompanying bid will be disqualified if this disclosure is found not to be
true and complete in every respect.
3.3 The bidder has arrived at the accompanying bid independently from, and without consultation,
communication, agreement or arrangement with any competitor. However, communication
between partners in a joint venture or consortium2 will not be construed as collusive bidding.
3.4 In addition, there have been no consultations, communications, agreements or arrangements
with any competitor regarding the quality, quantity, specifications, prices, including methods,
factors or formulas used to calculate prices, market allocation, the intention or decision to
submit or not to submit the bid, bidding with the intention not to win the bid and conditions or
delivery particulars of the products or services to which this bid invitation relates.
3.4 The terms of the accompanying bid have not been, and will not be, disclosed by the bidder,
directly or indirectly, to any competitor, prior to the date and time of the official bid opening or
of the awarding of the contract.
3.5 There have been no consultations, communications, agreements or arrangements made by
the bidder with any official of the procuring institution in relation to this procurement process
prior to and during the bidding process except to provide clarification on the bid submitted
where so required by the institution; and the bidder was not involved in the drafting of the
specifications or terms of reference for this bid.
3.6 I am aware that, in addition and without prejudice to any other remedy provided to combat any
restrictive practices related to bids and contracts, bids that are suspicious will be reported to
the Competition Commission for investigation and possible imposition of administrative
penalties in terms of section 59 of the Competition Act No and or may be reported
to the National Prosecuting Authority (NPA) for criminal investigation and or may be restricted
from conducting business with the public sector for a period not exceeding ten (10) years in
terms of the Prevention and Combating of Corrupt Activities Act No or any other
applicable legislation.
I CERTIFY THAT THE INFORMATION FURNISHED IN PARAGRAPHS 1, 2 and 3 ABOVE IS
1 description
Provisioning of Ticket Outlet Services for a period of twelve (12) months.
2 introduction
The South African State Theatre (SAST) is a public entity of the National Department of Sport, Arts and
Culture (DSAC). The SAST is listed as a Schedule 3A Public Entity in terms of the Public Finance
Management Act (PFMA). As a Schedule 3A public entity, the State Theatre is established in terms of the
Cultural Institutions Act, 1998. The core mandate of the SAST is to provide access to performance spaces
in which the performing arts sector creates productions that are watched by diverse audiences.
3 background
8.1 The SAST conducts regular performance reviews in accordance with the requirements for the classification
of the contract and or stakeholder by making use of supplier evaluation forms.
8.2 The evaluation is conducted against the deliverables or scope of the contract with a minimum of an annual
review done for contracts longer than a year and a review at completion of contract for those contracts less
than a year.
8.3 Ad-hoc performance reviews shall be conducted where non-performance is identified outside the review
period. Non-performance will be addressed with at least a formal letter advising specific non-performing
areas and stating remedial action/s required within specific time frames.
8.4 Non-adherence to remedial actions shall lead to escalating performance management actions.
8.5 Any party to this agreement may request to participate in a joint performance review where appropriate and
seek continuous improvement opportunities.
9. National treasury central supplier database (csd)
9.1 Bidders are required to self-register on National Treasuryβs Central Supplier Database (CSD) which has been
established to centrally administer supplier information for all organs of state and facilitate the verification of
certain key supplier information.
9.1 The SAST may not award business to a bidder who has failed to register on the CSD.
9.2 Only foreign suppliers with no local registered entity need not register on the CSD.
9.3 The CSD can be accessed at https://secure.csd.gov.za/
10.1 This RFQ consists of several sections. Where there is a contradiction in terms between the clauses,
phrases, words, stipulations, or terms and herein referred to generally as stipulations in this RFQ and the
stipulations in any other document attached hereto, or the RFQ submitted hereto, the relevant stipulations in
this RFQ shall take precedence.
10.2 Where this RFQ is silent on any matter, the relevant stipulations addressing such matter and which appear
in the PPPFA shall take precedence. Bidders shall refrain from incorporating any additional stipulations in its
proposal submitted in terms hereof other than in the form of a clearly marked recommendation that the SAST
may in its sole discretion elect to import or to ignore. Any such inclusion shall not be used for any purpose of
interpretation unless it has been so imported or acknowledged by the SAST.
10.3 Bidders are hereby acknowledging that the decision of the SAST in this regard is final and binding. The
of
onus to enquire and obtain clarity in this regard rests with the Bidder(s).
10.4 The Bidder(s) shall take care to restrict its enquiries in this regard to the most reasonable interpretations
required to ensure the necessary consensus.
10.5 Bidders are required to sign and submit the Standard Bidding Document (SBD).
10.6 Bids shall be submitted in English.
10.7 Any word implying any gender shall be interpreted to imply all other genders.
10.8 The Bidder warrants that all its employees (including the employees of any contractor that may be
appointed) are covered in terms of the Compensation for Occupational Injuries and Diseases Act
and that the cover shall remain in force for the duration of the adjudication of this RFQ and/ or subsequent
agreement. The SAST reserves the right to request the Bidder to submit documentary proof of the Bidderβs
registration and βgood standingβ with the Compensation Fund, or similar proof acceptable to the SAST.
10.9 All Personal Information of the Bidder, its employees, representatives, associates and sub-contractors
(βBidder Personal Informationβ) required under this RFP is collected and processed for the purpose of assessing
the content of its tender proposal and awarding the bid. The assessment and award of the bid shall be
conducted in accordance with applicable legislation including the PPPFA and SAST SCM Policy.
10.10 The Bidder is advised that Bidder Personal Information may be passed on to third parties to whom the SAST
is compelled by law to provide such information. For example, where appropriate, the SAST is compelled to
submit information to National Treasuryβs Database of Restricted Suppliers, B-BBEE verification process and
etc.
10.11 All Personal Information collected will be processed in accordance with POPIA and with the SAST Data
provide to SAST will be held and/or stored securely. In this regard SAST undertakes to conduct regular audits
regarding the safety and the security of your, the Data Subjectβs, Personal Information. Once your, the
Data Subjectβs, Personal Information is no longer required due to the fact that the purpose for which the
1. Definitions 1. The following terms shall be interpreted as indicated:
1.1 βClosing timeβ means the date and hour specified in the bidding
documents for the receipt of bids.
1.2 βContractβ means the written agreement entered into between the
purchaser and the supplier, as recorded in the contract form signed by
the parties, including all attachments and appendices thereto and all
documents incorporated by reference therein.
1.3 βContract priceβ means the price payable to the supplier under the
contract for the full and proper performance of his contractual
obligations.
1.4 βCorrupt practiceβ means the offering, giving, receiving, or soliciting
of any thing of value to influence the action of a public official in the
procurement process or in contract execution.
1.5 "Countervailing duties" are imposed in cases where an enterprise
abroad is subsidized by its government and encouraged to market its
products internationally.
1.6 βCountry of originβ means the place where the goods were mined,
grown or produced or from which the services are supplied. Goods are
produced when, through manufacturing, processing or substantial and
major assembly of components, a commercially recognized new
product results that is substantially different in basic characteristics or
in purpose or utility from its components.
1.7 βDayβ means calendar day.
1.8 βDeliveryβ means delivery in compliance of the conditions of the
contract or order.
1.9 βDelivery ex stockβ means immediate delivery directly from stock
actually on hand.
1.10 βDelivery into consignees store or to his siteβ means delivered and
unloaded in the specified store or depot or on the specified site in
compliance with the conditions of the contract or order, the supplier
bearing all risks and charges involved until the supplies are so
delivered and a valid receipt is obtained.
1.11 "Dumping" occurs when a private enterprise abroad market its goods
on own initiative in the RSA at lower prices than that of the country of
origin and which have the potential to harm the local industries in the
in its sovereign capacity, wars or revolutions, fires, floods, epidemics,
quarantine restrictions and freight embargoes.
1.13 βFraudulent practiceβ means a misrepresentation of facts in order to
influence a procurement process or the execution of a contract to the
detriment of any bidder, and includes collusive practice among bidders
(prior to or after bid submission) designed to establish bid prices at
artificial non-competitive levels and to deprive the bidder of the
benefits of free and open competition.
1.14 βGCCβ means the General Conditions of Contract.
1.15 βGoodsβ means all of the equipment, machinery, and/or other materials
that the supplier is required to supply to the purchaser under the
contract.
1.16 βImported contentβ means that portion of the bidding price represented
by the cost of components, parts or materials which have been or are
still to be imported (whether by the supplier or his subcontractors) and
which costs are inclusive of the costs abroad, plus freight and other
direct importation costs such as landing costs, dock dues, import duty,
sales duty or other similar tax or duty at the South African place of
entry as well as transportation and handling charges to the factory in
the Republic where the supplies covered by the bid will be
manufactured.
1.17 βLocal contentβ means that portion of the bidding price which is not
included in the imported content provided that local manufacture does
take place.
1.18 βManufactureβ means the production of products in a factory using
labour, materials, components and machinery and includes other
related value-adding activities.
1.19 βOrderβ means an official written order issued for the supply of goods
or works or the rendering of a service.
1.20 βProject site,β where applicable, means the place indicated in bidding
documents.
1.21 βPurchaserβ means the organization purchasing the goods.
1.22 βRepublicβ means the Republic of South Africa.
1.23 βSCCβ means the Special Conditions of Contract.
1.24 βServicesβ means those functional services ancillary to the supply of
the goods, such as transportation and any other incidental services,
such as installation, commissioning, provision of technical assistance,
training, catering, gardening, security, maintenance and other such
obligations of the supplier covered under the contract.
1.25 βWrittenβ or βin writingβ means handwritten in ink or any form of
electronic or mechanical writing.
2. Application 2.1 These general conditions are applicable to all bids, contracts and orders
including bids for functional and professional services, sales, hiring,
letting and the granting or acquiring of rights, but excluding
immovable property, unless otherwise indicated in the bidding
documents.
2.2 Where applicable, special conditions of contract are also laid down to
cover specific supplies, services or works.
2.3 Where such special conditions of contract are in conflict with these
general conditions, the special conditions shall apply.
3. General 3.1 Unless otherwise indicated in the bidding documents, the purchaser
shall not be liable for any expense incurred in the preparation and
submission of a bid. Where applicable a non-refundable fee for
documents may be charged.
3.2 With certain exceptions, invitations to bid are only published in the
Contractual Terms
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf16. Payment
17. Prices
18. Contract amendments
19. Assignment
20. Subcontracts
21. Delays in the supplierβs performance
22. Penalties
23. Termination for default
24. Dumping and countervailing duties
25. Force Majeure
26. Termination for insolvency
27. Settlement of disputes
28. Limitation of liability
29. Governing language
30. Applicable law
31. Notices
32. Taxes and duties
33. National Industrial Participation Programme (NIPP)
General Conditions of Contract
1. Definitions 1. The following terms shall be interpreted as indicated:
1.1 βClosing timeβ means the date and hour specified in the bidding
documents for the receipt of bids.
1.2 βContractβ means the written agreement entered into between the
purchaser and the supplier, as recorded in the contract form signed by
the parties, including all attachments and appendices thereto and all
documents incorporated by reference therein.
1.3 βContract priceβ means the price payable to the supplier under the
contract for the full and proper performance of his contractual
obligations.
1.4 βCorrupt practiceβ means the offering, giving, receiving, or soliciting
of any thing of value to influence the action of a public official in the
procurement process or in contract execution.
1.5 "Countervailing duties" are imposed in cases where an enterprise
abroad is subsidized by its government and encouraged to market its
products internationally.
1.6 βCountry of originβ means the place where the goods were mined,
grown or produced or from which the services are supplied. Goods are
produced when, through manufacturing, processing or substantial and
major assembly of components, a commercially recognized new
product results that is substantially different in basic characteristics or
in purpose or utility from its components.
1.7 βDayβ means calendar day.
1.8 βDeliveryβ means delivery in compliance of the conditions of the
contract or order.
1.9 βDelivery ex stockβ means immediate delivery directly from stock
actually on hand.
1.10 βDelivery into consignees store or to his siteβ means delivered and
unloaded in the specified store or depot or on the specified site in
compliance with the conditions of the contract or order, the supplier
bearing all risks and charges involved until the supplies are so
delivered and a valid receipt is obtained.
1.11 "Dumping" occurs when a private enterprise abroad market its goods
on own initiative in the RSA at lower prices than that of the country of
origin and which have the potential to harm the local industries in the
RSA.
1.12 βForce majeureβ means an event beyond the control of the supplier and
not involving the supplierβs fault or negligence and not foreseeable.
Such events may include, but is not restricted to, acts of the purchaser
in its sovereign capacity, wars or revolutions, fires, floods, epidemics,
quarantine restrictions and freight embargoes.
1.13 βFraudulent practiceβ means a misrepresentation of facts in order to
influence a procurement process or the execution of a contract to the
detriment of any bidder, and includes collusive practice among bidders
(prior to or after bid submission) designed to establish bid prices at
artificial non-competitive levels and to deprive the bidder of the
benefits of free and open competition.
1.14 βGCCβ means the General Conditions of Contract.
1.15 βGoodsβ means all of the equipment, machinery, and/or other materials
that the supplier is required to supply to the purchaser under the
contract.
1.16 βImported contentβ means that portion of the bidding price represented
by the cost of components, parts or materials which have been or are
still to be imported (whether by the supplier or his subcontractors) and
which costs are inclusive of the costs abroad, plus freight and other
direct importation costs such as landing costs, dock dues, import duty,
sales duty or other similar tax or duty at the South African place of
entry as well as transportation and handling charges to the factory in
the Republic where the supplies covered by the bid will be
manufactured.
1.17 βLocal contentβ means that portion of the bidding price which is not
included in the imported content provided that local manufacture does
take place.
1.18 βManufactureβ means the production of products in a factory using
labour, materials, components and machinery and includes other
related value-adding activities.
1.19 βOrderβ means an official written order issued for the supply of goods
or works or the rendering of a service.
1.20 βProject site,β where applicable, means the place indicated in bidding
documents.
1.21 βPurchaserβ means the organization purchasing the goods.
1.22 βRepublicβ means the Republic of South Africa.
1.23 βSCCβ means the Special Conditions of Contract.
1.24 βServicesβ means those functional services ancillary to the supply of
the goods, such as transportation and any other incidental services,
such as installation, commissioning, provision of technical assistance,
training, catering, gardening, security, maintenance and other such
obligations of the supplier covered under the contract.
1.25 βWrittenβ or βin writingβ means handwritten in ink or any form of
electronic or mechanical writing.
2. Application 2.1 These general conditions are applicable to all bids, contracts and orders
including bids for functional and professional services, sales, hiring,
letting and the granting or acquiring of rights, but excluding
immovable property, unless otherwise indicated in the bidding
documents.
2.2 Where applicable, special conditions of contract are also laid down to
cover specific supplies, services or works.
2.3 Where such special conditions of contract are in conflict with these
general conditions, the special conditions shall apply.
3. General 3.1 Unless otherwise indicated in the bidding documents, the purchaser
shall not be liable for any expense incurred in the preparation and
submission of a bid. Where applicable a non-refundable fee for
documents may be charged.
3.2 With certain exceptions, invitations to bid are only published in the
Government Tender Bulletin. The Government Tender Bulletin may be
obtained directly from the Government Printer, Private Bag X85,
Pretoria 0001, or accessed electronically from www.treasury.gov.za
4. Standards 4.1 The goods supplied shall conform to the standards mentioned in the
bidding documents and specifications.
5. Use of 5.1 The supplier shall not, without the purchaserβs prior written consent,
contract disclose the contract, or any provision thereof, or any specification,
documents plan, drawing, pattern, sample, or information furnished by or on
and behalf of the purchaser in connection therewith, to any person other
information; than a person employed by the supplier in the performance of the
inspection.
contract. Disclosure to any such employed person shall be made in
confidence and shall extend only so far as may be necessary for
purposes of such performance.
5.2 The supplier shall not, without the purchaserβs prior written consent,
make use of any document or information mentioned in GCC clause
5.1 except for purposes of performing the contract.
5.3 Any document, other than the contract itself mentioned in GCC clause
5.1 shall remain the property of the purchaser and shall be returned (all
copies) to the purchaser on completion of the supplierβs performance
under the contract if so required by the purchaser.
5.4 The supplier shall permit the purchaser to inspect the supplierβs records
relating to the performance of the supplier and to have them audited by
auditors appointed by the purchaser, if so required by the purchaser.
6. Patent rights 6.1 The supplier shall indemnify the purchaser against all third-party
claims of infringement of patent, trademark, or industrial design rights
arising from use of the goods or any part thereof by the purchaser.
7. Performance 7.1 Within thirty (30) days of receipt of the notification of contract award,
security the successful bidder shall furnish to the purchaser the performance
security of the amount specified in SCC.
7.2 The proceeds of the performance security shall be payable to the
purchaser as compensation for any loss resulting from the supplierβs
failure to complete his obligations under the contract.
7.3 The performance security shall be denominated in the currency of the
contract, or in a freely convertible currency acceptable to the purchaser
and shall be in one of the following forms:
(a) a bank guarantee or an irrevocable letter of credit issued by a
reputable bank located in the purchaserβs country or abroad,
acceptable to the purchaser, in the form provided in the
bidding documents or another form acceptable to the
purchaser; or
(b) a cashierβs or certified cheque
7.4 The performance security will be discharged by the purchaser and
returned to the supplier not later than thirty (30) days following the
date of completion of the supplierβs performance obligations under the
contract, including any warranty obligations, unless otherwise
specified in SCC.
8. Inspections, 8.1 All pre-bidding testing will be for the account of the bidder.
tests and
analyses 8.2 If it is a bid condition that supplies to be produced or services to be
rendered should at any stage during production or execution or on
completion be subject to inspection, the premises of the bidder or
contractor shall be open, at all reasonable hours, for inspection by a
representative of the Department or an organization acting on behalf of
the Department.
8.3 If there are no inspection requirements indicated in the bidding
documents and no mention is made in the contract, but during the
contract period it is decided that inspections shall be carried out, the
purchaser shall itself make the necessary arrangements, including
payment arrangements with the testing authority concerned.
8.4 If the inspections, tests and analyses referred to in clauses 8.2 and 8.3
show the supplies to be in accordance with the contract requirements,
the cost of the inspections, tests and analyses shall be defrayed by the
purchaser.
8.5 Where the supplies or services referred to in clauses 8.2 and 8.3 do not
comply with the contract requirements, irrespective of whether such
supplies or services are accepted or not, the cost in connection with
these inspections, tests or analyses shall be defrayed by the supplier.
8.6 Supplies and services which are referred to in clauses 8.2 and 8.3 and
which do not comply with the contract requirements may be rejected.
8.7 Any contract supplies may on or after delivery be inspected, tested or
analyzed and may be rejected if found not to comply with the
requirements of the contract. Such rejected supplies shall be held at the
cost and risk of the supplier who shall, when called upon, remove them
immediately at his own cost and forthwith substitute them with
supplies which do comply with the requirements of the contract.
Failing such removal the rejected supplies shall be returned at the
suppliers cost and risk. Should the supplier fail to provide the
substitute supplies forthwith, the purchaser may, without giving the
supplier further opportunity to substitute the rejected supplies,
purchase such supplies as may be necessary at the expense of the
supplier.
8.8 The provisions of clauses 8.4 to 8.7 shall not prejudice the right of the
purchaser to cancel the contract on account of a breach of the
conditions thereof, or to act in terms of Clause 23 of GCC.
9. Packing 9.1 The supplier shall provide such packing of the goods as is required to
prevent their damage or deterioration during transit to their final
destination, as indicated in the contract. The packing shall be
sufficient to withstand, without limitation, rough handling during
transit and exposure to extreme temperatures, salt and precipitation
during transit, and open storage. Packing, case size and weights shall
take into consideration, where appropriate, the remoteness of the
goodsβ final destination and the absence of heavy handling facilities at
all points in transit.
9.2 The packing, marking, and documentation within and outside the
packages shall comply strictly with such special requirements as shall
be expressly provided for in the contract, including additional
requirements, if any, specified in SCC, and in any subsequent
instructions ordered by the purchaser.
10. Delivery 10.1 Delivery of the goods shall be made by the supplier in accordance with
and documents the terms specified in the contract. The details of shipping and/or other
documents to be furnished by the supplier are specified in SCC.
10.2 Documents to be submitted by the supplier are specified in SCC.
11. Insurance 11.1 The goods supplied under the contract shall be fully insured in a freely
convertible currency against loss or damage incidental to manufacture
or acquisition, transportation, storage and delivery in the manner
specified in the SCC.
12. Transportation 12.1 Should a price other than an all-inclusive delivered price be required,
this shall be specified in the SCC.
13. Incidental 13.1 The supplier may be required to provide any or all of the following
services services, including additional services, if any, specified in SCC:
(a) performance or supervision of on-site assembly and/or
commissioning of the supplied goods;
(b) furnishing of tools required for assembly and/or maintenance
of the supplied goods;
(c) furnishing of a detailed operations and maintenance manual
for each appropriate unit of the supplied goods;
(d) performance or supervision or maintenance and/or repair of
the supplied goods, for a period of time agreed by the parties,
provided that this service shall not relieve the supplier of any
warranty obligations under this contract; and
4.3. Name of company/firm...............................................................................
4.4. Company registration number: .....................................................................
4.5. Type of company/ firm
οΏ Partnership/Joint Venture / Consortium
οΏ One-person business/sole propriety
οΏ Close corporation
οΏ Public Company
οΏ Personal Liability Company
οΏ (Pty) Limited
οΏ Non-Profit Company
οΏ State Owned Company
[Tick applicable box]
4.6. I, the undersigned, who is duly authorised to do so on behalf of the company/firm,
certify that the points claimed, based on the specific goals as advised in the tender,
qualifies the company/ firm for the preference(s) shown and I acknowledge that:
i) The information furnished is true and correct;
ii) The preference points claimed are in accordance with the General Conditions as
indicated in paragraph 1 of this form;
iii) In the event of a contract being awarded as a result of points claimed as shown
of 5
in paragraphs 1.4 and 4.2, the contractor may be required to furnish documentary proof to the
satisfaction of the organ of state that the claims are correct;
iv) If the specific goals have been claimed or obtained on a fraudulent basis or any of the
conditions of contract have not been fulfilled, the organ of state may, in addition to any other
remedy it may have β
(a) disqualify the person from the tendering process;
(b) recover costs, losses or damages it has incurred or suffered as a result of that
personβs conduct;
(c) cancel the contract and claim any damages which it has suffered as a result
of having to make less favourable arrangements due to such cancellation;
(d) recommend that the tenderer or contractor, its shareholders and directors, or
only the shareholders and directors who acted on a fraudulent basis, be
restricted from obtaining business from any organ of state for a period not
exceeding 10 years, after the audi alteram partem (hear the other side) rule
has been applied; and
(e) forward the matter for criminal prosecution, if deemed necessary.
..............................................
Signature(s) of tenderer(s)
Surname and name: ................................................................
Date: ...............................................................
Address: ...............................................................
...............................................................
...............................................................
...............................................................
of 5
SAST may from time to time have to disclose your, the Data Subjectβs, Personal Information to other parties
but such disclosure will always be subject to an agreement which will be concluded between SAST and the
party to whom it is disclosing your, the Data Subjectβs, Personal Information to, which contractually obliges
the recipient of your Personal Information to comply with strict confidentiality and data security conditions.
1.12 βForce majeureβ means an event beyond the control of the supplier and
not involving the supplierβs fault or negligence and not foreseeable.
obtained directly from the Government Printer, Private Bag X85,
Pretoria 0001, or accessed electronically from www.treasury.gov.za
4. Standards 4.1 The goods supplied shall conform to the standards mentioned in the
bidding documents and specifications.
5. Use of 5.1 The supplier shall not, without the purchaserβs prior written consent,
contract disclose the contract, or any provision thereof, or any specification,
documents plan, drawing, pattern, sample, or information furnished by or on
and behalf of the purchaser in connection therewith, to any person other
information; than a person employed by the supplier in the performance of the
inspection.
contract. Disclosure to any such employed person shall be made in
confidence and shall extend only so far as may be necessary for
purposes of such performance.
5.2 The supplier shall not, without the purchaserβs prior written consent,
make use of any document or information mentioned in GCC clause
5.1 except for purposes of performing the contract.
5.3 Any document, other than the contract itself mentioned in GCC clause
5.1 shall remain the property of the purchaser and shall be returned (all
copies) to the purchaser on completion of the supplierβs performance
under the contract if so required by the purchaser.
5.4 The supplier shall permit the purchaser to inspect the supplierβs records
relating to the performance of the supplier and to have them audited by
auditors appointed by the purchaser, if so required by the purchaser.
6. Patent rights 6.1 The supplier shall indemnify the purchaser against all third-party
claims of infringement of patent, trademark, or industrial design rights
arising from use of the goods or any part thereof by the purchaser.
7. Performance 7.1 Within thirty (30) days of receipt of the notification of contract award,
security the successful bidder shall furnish to the purchaser the performance
security of the amount specified in SCC.
7.2 The proceeds of the performance security shall be payable to the
purchaser as compensation for any loss resulting from the supplierβs
failure to complete his obligations under the contract.
7.3 The performance security shall be denominated in the currency of the
contract, or in a freely convertible currency acceptable to the purchaser
and shall be in one of the following forms:
(a) a bank guarantee or an irrevocable letter of credit issued by a
reputable bank located in the purchaserβs country or abroad,
acceptable to the purchaser, in the form provided in the
bidding documents or another form acceptable to the
purchaser; or
(b) a cashierβs or certified cheque
7.4 The performance security will be discharged by the purchaser and
returned to the supplier not later than thirty (30) days following the
date of completion of the supplierβs performance obligations under the
contract, including any warranty obligations, unless otherwise
specified in SCC.
8. Inspections, 8.1 All pre-bidding testing will be for the account of the bidder.
tests and
analyses 8.2 If it is a bid condition that supplies to be produced or services to be
rendered should at any stage during production or execution or on
completion be subject to inspection, the premises of the bidder or
contractor shall be open, at all reasonable hours, for inspection by a
representative of the Department or an organization acting on behalf of
the Department.
8.3 If there are no inspection requirements indicated in the bidding
documents and no mention is made in the contract, but during the
contract period it is decided that inspections shall be carried out, the
purchaser shall itself make the necessary arrangements, including
payment arrangements with the testing authority concerned.
8.4 If the inspections, tests and analyses referred to in clauses 8.2 and 8.3
show the supplies to be in accordance with the contract requirements,
the cost of the inspections, tests and analyses shall be defrayed by the
purchaser.
8.5 Where the supplies or services referred to in clauses 8.2 and 8.3 do not
comply with the contract requirements, irrespective of whether such
supplies or services are accepted or not, the cost in connection with
these inspections, tests or analyses shall be defrayed by the supplier.
8.6 Supplies and services which are referred to in clauses 8.2 and 8.3 and
which do not comply with the contract requirements may be rejected.
8.7 Any contract supplies may on or after delivery be inspected, tested or
analyzed and may be rejected if found not to comply with the
requirements of the contract. Such rejected supplies shall be held at the
cost and risk of the supplier who shall, when called upon, remove them
immediately at his own cost and forthwith substitute them with
supplies which do comply with the requirements of the contract.
suppliers cost and risk. Should the supplier fail to provide the
substitute supplies forthwith, the purchaser may, without giving the
supplier further opportunity to substitute the rejected supplies,
purchase such supplies as may be necessary at the expense of the
supplier.
8.8 The provisions of clauses 8.4 to 8.7 shall not prejudice the right of the
purchaser to cancel the contract on account of a breach of the
conditions thereof, or to act in terms of Clause 23 of GCC.
9. Packing 9.1 The supplier shall provide such packing of the goods as is required to
prevent their damage or deterioration during transit to their final
destination, as indicated in the contract. The packing shall be
sufficient to withstand, without limitation, rough handling during
transit and exposure to extreme temperatures, salt and precipitation
during transit, and open storage. Packing, case size and weights shall
take into consideration, where appropriate, the remoteness of the
goodsβ final destination and the absence of heavy handling facilities at
all points in transit.
9.2 The packing, marking, and documentation within and outside the
packages shall comply strictly with such special requirements as shall
be expressly provided for in the contract, including additional
requirements, if any, specified in SCC, and in any subsequent
instructions ordered by the purchaser.
10. Delivery 10.1 Delivery of the goods shall be made by the supplier in accordance with
and documents the terms specified in the contract. The details of shipping and/or other
documents to be furnished by the supplier are specified in SCC.
10.2 Documents to be submitted by the supplier are specified in SCC.
11. Insurance 11.1 The goods supplied under the contract shall be fully insured in a freely
convertible currency against loss or damage incidental to manufacture
or acquisition, transportation, storage and delivery in the manner
specified in the SCC.
12. Transportation 12.1 Should a price other than an all-inclusive delivered price be required,
this shall be specified in the SCC.
13. Incidental 13.1 The supplier may be required to provide any or all of the following
services services, including additional services, if any, specified in SCC:
(a) performance or supervision of on-site assembly and/or
commissioning of the supplied goods;
(b) furnishing of tools required for assembly and/or maintenance
of the supplied goods;
(c) furnishing of a detailed operations and maintenance manual
for each appropriate unit of the supplied goods;
(d) performance or supervision or maintenance and/or repair of
the supplied goods, for a period of time agreed by the parties,
provided that this service shall not relieve the supplier of any
warranty obligations under this contract; and
Requirements
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf (RFQ)Or
STATUS PIN: CENTRAL SUPPLIER DATABASE No: MAAA
/Services offered?
/Services offered? [If yes enclose proof] questionnaire below]
Is the entity a resident of the republic of south africa (RSA)? yes NO
Does the entity have a branch in the RSA? yes NO
Does the entity have a permanent establishment in the RSA? yes NO
Does the entity have any source of income in the RSA? yes NO
Is the entity liable in the RSA for any form of taxation? Yes NO
If the answer is "NO" to all of the above, then IT is not a requirement to register for a tax compliance status
System pin code from the south african revenue service (SARS) and if not register as per 2.3 Below.
Section
Source: SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdfTo be awarded points. Inconsistent information provided may result in 0 points
Part of the total quotation during the evaluation.
Nce points claim form in terms of the preferential
This preference form must form part of all tenders invited. It contains general information
and serves as a claim form for preference points for specific goals.
1.1 The following preference point systems are applicable to invitations to tender
the 80/20 system for requirements with a Rand value of up to R50 000 000 (all
the 90/10 system for requirements with a Rand value above R50 000 000 (all
a) The applicable preference point system for this tender is the 80/20 preference point
1.3 Points for this tender (even in the case of a tender for income-generating contracts)
(b) Specific Goals.
The maximum points for this tender are allocated as follows
Specific goals 20
Total points for Price and SPECIFIC GOALS 100
this tender to claim points for specific goals with the tender, will be interpreted to mean
that preference points for specific goals are not claimed.
preferences, in any manner required by the organ of state.
with any competitor regarding the quality, quantity, specifications, prices, including methods,
Preference points claim form in terms of the preferential
Kindly attach: β’ fully completed sbd1,sbd 4 and 6.1( Score page 5 of 7 on sbd 6.1) β’ Completed popia -consent form β’ signed gcc (all pages must be signed) β’ csd report β’ valid b-bbee certificate or affidavit in case of eme or qse β’ valid SARS tax pin certificate β’ certified share certificate β’ cipc -company registration β’ directors ids (all directors listed in the cipc)
Categories
Request for Quotation
320 PRETORIOUS STREET, PRETORIA 0001 - Pretoria - Pretoria - 0122
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
SAST-RFQ-2025-289 Provision of Ticket Agent Service for a Period of twelve (12) Months Re issue.pdf
The South African State Theatre (SAST) invites bids for the provision of Ticket Agent Services for a 12-month period. The tender requires a comprehensive ticketing solution, including a ticketing platform, transaction processing (cash and card), reporting, and customer support. The estimated total sales for the period are R14.4 million (R3.85M cash, R10.5M card, 60,299 complimentary tickets). Bids will be evaluated based on price (80 points) and specific goals like B-BBEE compliance (20 points).
To download these documents and access AI-powered analysis, visit the main tender page.
Date & Time
Thursday, 25 June 2026 - 11:00
Venue
null
15 Jun
2026
Tender Published
Tender was published
25 Jun
2026
Closing Date
Tender closing date
Organization
The South African State TheatreContact Person
SCM OFFICE
Phone
012-392-4019
[email protected]
Website
www.statetheatre.co.za/
Address
320 Pretorius St, Pretoria Central, Pretoria, 0001, South Africa
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
15 Jun 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Contact
012-392-4019[email protected]www.statetheatre.co.za320 Pretorius St, Pretoria Central, Pretoria, 0001, South Africa
Key Personnel
Median Estimate
RΒ 57Β 529
Range
Based on 13 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
Get deep intelligence on Other service activities. Unlock full pricing strategies, bid frequency, and historical win rates.
Learn how to submit a winning bid with these related articles
Win consulting, legal, accounting, and engineering service contracts with government. Learn registration requirements and proposal strategies.
Win government insurance, banking, actuarial, and financial consulting contracts. FSCA licensing requirements and tender strategies.
Master the art of the consulting bid. How to structure your methodology, price your services competitively, and score maximum evaluation points.
A professional guide for law firms to join the provincial and municipal legal panels in Gauteng, covering compliance, specialization, and bidding.
π‘ Want more tendering tips and strategies?
Explore Our Blog