Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Documents available on tender detail page
Tender Type
Request for Bid(Open-Tender)
Delivery Location
1 Nel Street Mbombela Civic Centre - Sonheuwel - Mbombela - 1200
Organization Type
GOVERNMENT
Published
03 Jun 2026
OCDS Reference
ocds-9t57fa-157957
The city of mbombela invites bids for a 3-year contract to provide comprehensive electronic security services, including monitoring, rapid response, maintenance, and installation of surveillance systems. This tender is open to qualified service providers with the required compliance and certification documentation.
Returnable Documents: 1. Company Registration Certificate a) It’s a certificate issued by the Companies and Has the bidders attached YES, basically a “CV for your Business/Company”, VAT REGISTRATION NUMBER, TAX COMPLIANCE STATUS TCS PIN: OR CSD No, MBD 1 will regard as a FORM OF OFFER and if the forms is not completed in full and signed by, Copy of a valid Tax Compliance Status (TCS), Proof of company registration, CSD full registration report must NOT be older than 30 days from closing date and, Certified copy of PSIRA Letter of Good Standing and company registration certificate, Proof of ownership or Lease agreement and specifications for a Guard Monitoring, Certified copy of COIDA Certificate (Specified armed responses/ Security Services), operating in a rural area) / lease agreement with the lessor’s up-to-date municipal rates
Submit fully completed bid documents with all required supporting documents in a sealed envelope marked with the bid number, project description, and closing date. Deliver to the tender box at Mbombela Civic Centre, 1 Nel Street, Mbombela, before 11:00 on 3 July 2026. Late submissions, or those sent via telegram, fax, or email, will not be accepted. Forged or falsified documents will be reported to SAPS and may result in a 10-year restriction from public sector business under the Prevention and Combating of Corrupt Activities Act. Bid documents are available for free download from 3 June 2026 on www.mbombela.gov.za (Tenders and Notices) and www.etenders.gov.za.
See bid document for special conditions.
Categories
Request for Bid(Open-Tender)
1 Nel Street Mbombela Civic Centre - Sonheuwel - Mbombela - 1200
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
COM155-2025 MONITORING, RAPID RESPONSE, MAINTENANCE AND INSTALLATION OF ....pdf
The City of Mbombela invites bids for a 3-year contract to provide comprehensive electronic security services, including monitoring, rapid response, maintenance, and installation of security surveillance systems. The bid closes on 3 July 2026 at 11:00 UTC, with a compulsory briefing session on 10 June 2026. The evaluation follows an 80/20 preference point system (price vs. specific goals).
Date & Time
Friday, 03 July 2026 - 11:00
Venue
Mbombela Stadium gate 10 Restaurant
03 Jun
2026
Tender Published
Tender was published
03 Jul
2026
Closing Date
Tender closing date
Median Estimate
R 1 194 478
Range
Based on 23 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
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💡 Want more tendering tips and strategies?
Explore Our Blog1. OVERVIEW OF ASSET PROTECTION vs DEVELOPMENTAL
2.1 Although Public Safety Department is ultimately responsible for the provision of
a security system / service to the CITY OF MBOMBELA, all respective
departments play a central role in the achievement of overall asset protection
and reduced losses. This extends to issues such as the provision of locality,
asset, staff security, Access Control, CCTV Surveillance and general security in
respect of the CITY OF MBOMBELA owned property. It is also important to
acknowledge the specific security requirements relating to the movement of
goods / assets in and out of municipal buildings and depots, possible illegal
entry into such facilities and the integration of electronic security measures. The
linking with agencies such as the State security, National Intelligence Authority,
eNatis, South African Police Services and other role players such as Customs,
etc. should be considered. It is the role of the Public Safety Department to
implement an integrated security system with a centralised control room.
2.2. The terms of reference encapsulates the requirements for the supply, provision of
expert & strategic support including professional services, and the installation of
a Central Control room for the City of Mbombela.
2.3 Tenderers are requested to provide the CITY OF MBOMBELA with information as
to their capabilities in terms of:
platform (Full management platform within depth data mining and reporting
capabilities).
stakeholders / existing service providers in respect of this specific project
to the system installed at the Central Control Room and sites/localities.
for the Central Control Room
2.4 Designated specialist staff identified in the proposal must have proven success,
capability and appropriate experience in the aforementioned fields of work.
2.5. Central control room defined
The aim of the Central Control Room is for objective management, live and event
based monitoring of the City of Mbombela various sites (including substations,
pump stations etc.), systems and subsystems at various facilities, buildings and
locations which include but not limited to:
All systems shall integrate with the Central Control Room allowing operators,
despatchers and supervisors to view the systems. An integrated electronic
Occurrence Book shall record all events and provide management reports on
incidents. This electronic Occurrence Book shall have the capability to
conditionally escalate and process incidents.
It is important that the integrated systems implemented assist with crime
prevention and the monitoring/management of municipal assets, facilities and
public safety but also assist Departments as part of a management tool in the
operations of their various locations/sites, assets and facilities.
The technology implemented shall be able to accommodate additional CCTV,
access control, intruder detection, fire detection and other appropriate equipment
for anticipated future expansion and advances in other relevant sub-systems
components
All cameras shall be recorded on the onsite network recorders. Additional storage
may be added to the same network recorders to accommodate new cameras. All
cameras added to the CCTV system must be ONVIF compliant (Open Network
Video Interface Forum) in order to be viewed at the Central Control Room.
2.6 Central control room console and viewing station
2.6.1 The CCTV Central Control Room is an area designated for centralized
monitoring of all IP CCTV cameras whether in Municipal buildings, remote sites,
Street Surveillance, Early Warning Cameras, public transport, traffic
engineering, mobile surveillance etc.
The Control Room shall also be used for event-based monitoring of intruder
detection systems and cameras. The majority of CCTV cameras will record on
the NVR onsite. In certain cases where there is a fibre or wireless connection to
link the cameras to record at the Central Control Room. The majority of sites
will only have Optical Fiber, Wireless and/or LTE/APN network availability for
communication.
2.6.2 The Integrated System shall use a Client Server architecture based around a
modular PC network, utilizing industry standard operating systems, networks
and protocols.
The system shall allow the distribution of system functions such as monitoring
and control and graphical user interface etc. across the network to allow
maximum flexibility and performance.
The architecture shall include support of various Wide Area Networks using
standard hardware and software to link nodes into a single integrated system.
The network protocol used shall be industry standard TCP/IP. The network is a
multicasting network. All switches shall be multicasting enabled.
2.6.3 Enterprise Monitoring Platform (Dispatcher)
Client App -Dashboards and Reports -Mobile Dispatch - Tracking
Enterprise Monitoring Platform Client App: Comprehensive Solution for
Enhanced Security and Efficiency
Our Enterprise Monitoring Platform must provide a robust and user-friendly
solution for managing security operations, tracking alarms, and optimizing
dispatch processes. With a range of features and tools, this platform empowers
organizations to enhance their security posture and improve operational
efficiency.
Key Features:
1. Dashboards and Reports: Intuitive dashboards provide real-time insights into
security operations, while customizable reports enable data-driven decision-
making.
2. Mobile Dispatch: Enables dispatchers to respond quickly and effectively to
security incidents, with real-time updates and notifications.
3. Tracking: Allows for real-time tracking of security personnel, vehicles, and
assets, ensuring optimal resource allocation and response times.
4. Alarm Monitoring: Advanced alarm monitoring capabilities enable rapid
response to security breaches, with automated notifications and escalation
procedures.
5. Dispatcher Suite: A comprehensive suite of tools for dispatchers, including:
6. Enterprise Monitoring Platform must be ISO/IEC 27001:2013 compliant:
Electronic Occurrence Book
Our platform includes an Electronic Occurrence Book, which provides a secure
and centralized repository for recording and storing security incidents. This
feature ensures compliance with regulatory requirements and enables easy
access to incident records.
Service Level Agreement (SLA)
The successful bidder must include a 36-month SLA, ensuring ongoing support
and maintenance. The SLA includes:
1. Annual Escalation: Regular review and escalation of service levels to ensure
ongoing alignment with organizational needs.
2. Priority Support: Priority support and issue resolution to minimize downtime
and ensure optimal platform performance.
2.6.4 SAHPRA Licensing and Installation Service Provider Requirements
The South African Health Products Regulatory Authority (SAHPRA) plays a
crucial role in ensuring the safe use of medical devices, including X-ray
machines. As a service provider, it is essential to comply with SAHPRA
regulations to operate legally and effectively.
SAHPRA License Requirements from successful bidder
To register X-ray machines with SAHPRA, service providers must hold a valid
and up-to-date SAHPRA license. This license demonstrates compliance with
regulatory standards and ensures the safe installation and maintenance of X-
ray equipment.
Responsibilities of SAHPRA-licensed Installation Service Providers
As a licensed service provider, your responsibilities include:
1. Installation of X-ray Machines: Ensure that X-ray machines are installed
correctly and safely, adhering to SAHPRA guidelines and international
standards.
2. Quarterly Maintenance Tasks: Perform regular maintenance tasks on X-ray
machines to guarantee optimal performance and safety. This includes:
Benefits of SAHPRA Licensing
Holding a valid SAHPRA license offers several benefits, including:
1. Compliance with Regulations: Demonstrate compliance with SAHPRA
regulations, reducing the risk of legal issues and penalties.
2. Enhanced Credibility: A SAHPRA license enhances your credibility as a
service provider, building trust with clients and stakeholders.
3. Safe and Effective Installations: Ensure that X-ray machines are installed and
maintained safely, protecting patients, operators, and the environment.
Best Practices for SAHPRA-licensed Service Providers
To maintain your SAHPRA license and provide excellent service:
1. Stay Up to Date with Regulatory Changes: Regularly review SAHPRA
guidelines and updates to ensure compliance.
2. Document Maintenance Activities: Accurately record maintenance tasks,
inspections, and repairs to demonstrate compliance and ensure accountability.
3. Invest in Ongoing Training: Ensure that your team stays current with the
latest technologies and best practices in X-ray machine installation and
maintenance.
By adhering to SAHPRA regulations and maintaining a valid license, you can
ensure the safe and effective installation and maintenance of X-ray machines,
protecting public health and safety.
2.6.5 SAQCC (South African Qualifications and Certification Committee)
certification
The SAQCC certification is required to display competency in fire safety and
equipment servicing roles, including fire detection, installation, and
maintenance of practical aspects of fire equipment, systems, and safety
regulations.
2.6.6 CCTV monitoring system specification
The features of the CCTV monitoring system shall include but not be limited to:
surveillance systems, to provide central management, information sharing,
convenient connection and multi-service cooperation. It shall be capable of
managing devices, live view, storage and playback, alarm linkage, video wall
management.
o Central management server
▪ Provide unified authentication service for clients & servers
▪ Provide the centralized management for the users, roles,
permissions, surveillance devices, alarm device and servers
▪ Provide the log management and statistics function
▪ Provide the interface for third-party system integration
▪ Scalable for medium and large-size projects
▪ Service manager for system health monitoring
o Web Manager
▪ Access to the CMS via IP address.
▪ Flexible license activation methods: online activation and offline
activation
▪ Startup wizard guides you through basic operations including:
▪ Managing the system users
▪ Standard ONVIFTM protocol
▪ Multiple devices can be added: IP cameras, IP domes, video
encoders, DVRs, NVRs, Mobile Video Recorder, mobile
terminal, alarm inputs /outputs, etc.
▪ Create the password for the detected online devices
▪ The password strength of the added device can be checked by
the system for security notification
▪ Third-party devices can be added via the manufacturer’s private
protocol, including the network camera of Bosch, and Axis.
▪ CVR (Central Video Recorder) manageable:
▪ NVR (Network Video Recorder) manageable:
▪ Support Line Crossing Detection and Intrusion Detection
▪ Record
and CVR (storage device);
▪ Events & Alarm
device exception, server exception, Mobile Video. These
events shall trigger alarms with video stills or clips in the
integrated system for response and verification
▪ Recorder event and custom event:
▪ Send emails, SMS and/or system notifications to notify users of
the alarm information with email template configurable
▪ Set multiple event linkage actions: Trigger Pop-up Image of
Camera, Audible Warning (voice text is supported), PTZ
Linkage, Alarm Output Linkage Recording and Alarm
Notification (for camera and transaction event)
o Must be able to monitor 3rd Party cameras
o Client – web client/control client/mobile client/video wall client
attempts
o CMS switchable
o View real-time video from the cameras
o View real-time video uploaded from the
connected mobile terminal
o PTZ control; 256 presets/ 16 patrols/1 pattern
o PTZ control lock/unlock
o Public view and private view
o Camera auto-switch / View auto-switch / all
cameras auto-switch
o Manual recording
o Capture
o Instant playback
o Custom window division
o Digital zoom
o Two-way audio
o Turn on / off the audio in live view; adjust the
volume
o Camera status detection
o Normal playback for continuous recordings
o Event playback for recordings triggered by events
such as motion detection, video loss, video
tampering, etc.
o Smart playback based on motion analysis/
intrusion / line crossing events
o Play back the tagged video footage
o Reverse playback
o Single-frame backward
o Playback frame-by-frame
o Slow forward / fast forward
o Turn on / off the audio in playback; adjust the
volume
o Provide video thumbnail on the timeline
o Display event alarm info including alarm time,
alarm name, alarm status, etc.
o Display system alarm info including time and
o View the live video or pictures from the related
camera
o Add the mark to the alarm information
o Acknowledge the event alarm with text
o Arming control for event alarm
o Clear the alarm manually
o Local map file (.png / .jpg / .bmp / .svg)
o Main maps and sub maps for the areas
o Set the monitoring area for camera hot spots
o LPR info capture and storage (vehicle
surveillance snapshot, plate numbers, etc.)
o Auto display the recognized license plate info
while live view
o Search based on time, cameras, plate No. etc.
o Automatic matching on LPR reads against official
SAPS database with alarm triggers to the
Alarm/Event Monitoring system with the
contextual details.
o Facial Recognition technology
2.7 Alarm/Event Monitoring system specification
The alarm/event monitoring system shall be scalable to add additional sites as
and when required. The features of the alarm/event monitoring system shall
include but not be limited to:
2.7.1 Accommodate various receiver formats
and protocols.
2.7.2 Multiple Monitoring Transmitter Technologies
independent monitoring transmitting technologies linking to different
equipment decoding categories and protocols.
2.7.3 Event Response Sequences
Event Response Sequence engine. Operation staff is guided through a
step by step sequence for any given event/alarm. Sequences are
unlimited and are user definable, in the language of your choice.
2.7.4 Independent Fail to Test
separate reporting devices for each client. The periodic test function
caters for independent NO TEST report tracking on each device. The time
scales for periodic tests range from 5 minutes to 100 days.
2.7.5 Open/Close Time Windows
would be a main office block and a warehouse in the same location, both
controlled by the same panel. You can set- up a different Open/Close
schedule for each section, each with it's own time Frames or Windows.
Further, in each schedule, you can set- up multiple Open/Close windows
per day, e.g. Mon 08:00 to 12:30 and Mon 14:00 to 15:30 and so on. Each
time window also has individual Early and Late time threshold settings.
2.7.6 Zone Descriptions
the premises, so if a panel is replaced, there is no need to re- enter the
zone descriptions for that account.
2.7.7 Keyholder Name Links
Keyholder Name according to the Keyholder ID that is received from the
client's alarm equipment. With this feature, all open/close activity will
reflect the actual Keyholder’s name on the client's reports.
2.7.8 Diary Functions
function which enables you to set- up Casual and Recurring Diary Alarms
for individual clients. You can set- up a diary alarm for a client with special
instructions and on the appointed date and time, the system will generate
an Alarm which your controllers can then action accordingly.
2.7.9 Runaway Signal Detection
check facility which will notify you immediately of any alarm system that
has gone into a cycle or runaway condition. Radio transmitters are prone
to do this and can block your frequency if not detected in good time.
2.7.10 Temporary Notepad
facility where you can record temporary information relating to the client
2.7.11 Service Calls
which facilitates the logging of fault reports and service calls, generation
of Job Cards and also Service history recording. Controllers can log fault
reports and these can then be followed up and processed by your Service
department or Manager.
2.7.12 SMS Module
via GSM as well as automatic and manual SMS generation on user
specified alarm conditions. In addition, the alarm/event monitoring system
shall have a Cell Phone based Panic Signal facility that can be added if
required
2.7.13 Guard Monitoring Module
Security Guards on site. Reports and tracking of guards is required.
Facilities include the set- up of shift Time Windows, i.e. Shift Start and
End as well as a Patrol Check points with interval times between points.
With an integration to the integrated system which will alert you on NO
GUARD on shift, FAILED PATROL as well as NO SHIFT End. Patrol
Sequencing shall also be catered for, and the system will verify that
Guards patrol in a predetermined sequence. If any patrol occurs outside
of the sequence, the system will alert you with a Patrol Sequence Error.
2.7.14 Gateway Module
the internet, the Alarm/Event monitoring system will relay all events from
the local environment to a remote system in another location
2.7.15 Mobile Panic App
integration to native or 3rd party mobile panic apps.
2.7.16 Live Vehicle Tracking
live track armed response vehicles, auto dispatch and auto
arrive them on active calls with a push function to in vehicle
devices.
2. 7. 17 Reporting and Dashboards
dashboards for historical event with graphs, grids and details for individual
or groups of clients for any specified period, with or without operator ID
stamps.
dashboards for alarm summary reporting with graphs, grids and details
detailing the alarm categories with accumulated statistics for each
category, Daily, Monthly, Day of the Week, Time of Day and Total.
received and not actioned within a specified time frame with Controller ID
tracking.
or deleted
vehicles reflecting number of call outs for each month and also minimum,
maximum and average call response time with adjustable filters.
Opened/Closed or have not received 24 hour Tests.
events, armed response vehicle and sites per reporting criteria.
2.8 Access control system specification
The access control system shall be scalable to allow for additional access control
doors and equipment to be added to the system. The features of the access
control system shall include but not be limited to:
As an Access Control System, the ACS shall provide the following features:
Sites.
site, hereafter referred to as locations.
ACS system users shall hereafter be referred to as tag holders.
per site.
access points, or on user defined groupings of access points, hereafter
referred to as zones.
Anti-Passback zone.
location. These options shall include, but not be limited to:
o Tag Readers
o Keypad readers
o Harsh Environment Metal readers
o Biometric devices
o 3rd Party card readers
each access control reader. These modes shall include, but not be limited
to:
o TAG only mode
o TAG + PIN mode
o TAG + REASON CODE mode
o Personal Access Code mode
o Locked Mode
o Unlocked Mode
o Emergency Mode
location.
tags per tag holder.
access groups to a single tag.
groups across multiple sites in the ACS.
Groups per site.
Time Pattern and Allowable Access Doors (Areas) per Access Group.
Patterns per site.
Actions per site.
rights can be denied or granted based on a tag holders individual access
groups.
Infra-red technology, and user configurable Elevator control. Elevator
control shall support up to eight elevators to a maximum of eighty floors
per elevator
1.1 The CITY OF MBOMBELA has and is committed in terms of its Integrated Development Plan and Vision 2030) to emphasize and broaden the developmental nature of local government. 1.2 Public Safety Department is of the opinion that the protection of Council’s assets, staff and infrastructure is central to Council achieving its strategic objectives as per vision 2030. An environment thus needs to be created whereby the CITY OF MBOMBELA should be required to base their asset protection approach on its cost-effective introduction, management and early identification of associated risks. Sound scientific, business and security principles should be applied in this risk evaluation process at all times. 1.3 It is clear, that the developmental strategy and direction of the CITY OF MBOMBELA will seriously be jeopardised without
Adequate and serviceable assets
Staff feeling safe to perform their functions
An infrastructure adequately protected against criminal threats including vandalism to key service delivery infrastructure. 1.4 The criminal threat against assets will ultimately impact on sustainable service delivery and could have a far-reaching and potentially crippling effect on the City of Mbombela Local Municipalities’
Strategic efforts.
Political will. 1.5 One of the most serious negative implications identified against the effective protection of assets in terms of the criminal threat, is the fragmented approach in addressing losses and the lack of a holistic business solution (a proper risk informed asset protection policy and security plan) 1.6 The City of Mbombela has already appointed a service provider to assist with a security master plan. The risk and threat assessment has been completed. The security master plan has identified the need for a City of Mbombela Central Control Room and appropriate professional services in order to monitor the various security systems and subsystems of an integrated security system. These security systems and subsystems include, but are not limited to, CCTV, intruder detection, access control, guard monitoring system as well as other appropriate systems and professional services. It is a condition of this tender that certain remote sites/facilities/premises/locations identified by the City of Mbombela may require the appointed Service Provider to supply and install these security systems and subsystems, hardware and software as per the Schedule of Rates Annexure “A”, all integrated and linked to the Central Control Room.
Points Allocation: 80 points
B-BBEE Details: MAINTENANCE
And installation of security surveillance systems for the city of mbombela for a
Description period of 3 years
The successful bidder will be required to fill in and sign a written contract form (mbd7).
Bid response documents must be submitted in the tender box located @ NO: 1 nel street; mbombela;
1200; mbombela civic centre next to the main entrance.
Supplier information
Name of bidder
Postal address
Street address
Telephone number code number
Cellphone number
Facsimile number code number
E-mail address
VAT registration number
TAX COMPLIANCE STATUS TCS PIN: OR CSD No:
B-bbee status level b-bbee status
Yes Yes
Verification certificate level sworn
[Tick applicable box] affidavit
No No
[A B-BBEE STATUS LEVEL VERIFICATION CERTIFICATE/ SWORN AFFIDAVIT (FOR EMES & QSEs) MUST BE SUBMITTED
In order to qualify for preference points for b-bbee]
Are you a
Foreign
Based
Are you the accredited supplier
Representative in south africa for the
FOR THE GOODS /SERVICES /WORKS GOODS Yes No
OFFERED? Yes No /SERVICES
/Works [if yes, answer part
[If yes enclose proof] offered? B:3 ]
Total bid
Total number of items offered price r
Signature of bidder
.................................... Date
Capacity under which this bid is
Signed
Bidding procedure enquiries may be directed to: technical information may be directed to:
Financial Management Services
Supply Chain Management Community Services
Christopher Nkambule Public Safety
Telephone Number: 013 759 2358 Jomo Malupe
Email Address: Telephone Number: 013 759 9217
[email protected] Email Address: [email protected]
Part b
Terms and conditions for bidding
1. Bid submission:
1.1. Bids must be submitted at the address reflected and as per instructions on the tender
Invitation
Point Allocation Breakdown
{"closingDate":"3 JULY 2026","closingTime":"11H00","briefingSession":"{\"date\":\"10 June 2026\",\"time\":\"9:00 am\",\"venue\":\"9:00 am, at Mbombela Stadium, Gate 10, 2nd\",\"is_compulsory\":true}"}
{"name":"Mr Wiseman","email":"[email protected]","phone":"013 759 2358","department":"y Services","address":"ED @ NO: 1 NEL STREET; MBOMBELA;"}
1. OVERVIEW OF ASSET PROTECTION vs DEVELOPMENTAL
2.1 Although Public Safety Department is ultimately responsible for the provision of
a security system / service to the CITY OF MBOMBELA, all respective
departments play a central role in the achievement of overall asset protection
and reduced losses. This extends to issues such as the provision of locality,
asset, staff security, Access Control, CCTV Surveillance and general security in
respect of the CITY OF MBOMBELA owned property. It is also important to
acknowledge the specific security requirements relating to the movement of
goods / assets in and out of municipal buildings and depots, possible illegal
entry into such facilities and the integration of electronic security measures. The
linking with agencies such as the State security, National Intelligence Authority,
eNatis, South African Police Services and other role players such as Customs,
etc. should be considered. It is the role of the Public Safety Department to
implement an integrated security system with a centralised control room.
2.2. The terms of reference encapsulates the requirements for the supply, provision of
expert & strategic support including professional services, and the installation of
a Central Control room for the City of Mbombela.
2.3 Tenderers are requested to provide the CITY OF MBOMBELA with information as
to their capabilities in terms of:
platform (Full management platform within depth data mining and reporting
capabilities).
stakeholders / existing service providers in respect of this specific project
to the system installed at the Central Control Room and sites/localities.
for the Central Control Room
2.4 Designated specialist staff identified in the proposal must have proven success,
capability and appropriate experience in the aforementioned fields of work.
2.5. Central control room defined
The aim of the Central Control Room is for objective management, live and event
based monitoring of the City of Mbombela various sites (including substations,
pump stations etc.), systems and subsystems at various facilities, buildings and
locations which include but not limited to:
All systems shall integrate with the Central Control Room allowing operators,
despatchers and supervisors to view the systems. An integrated electronic
Occurrence Book shall record all events and provide management reports on
incidents. This electronic Occurrence Book shall have the capability to
conditionally escalate and process incidents.
It is important that the integrated systems implemented assist with crime
prevention and the monitoring/management of municipal assets, facilities and
public safety but also assist Departments as part of a management tool in the
operations of their various locations/sites, assets and facilities.
The technology implemented shall be able to accommodate additional CCTV,
access control, intruder detection, fire detection and other appropriate equipment
for anticipated future expansion and advances in other relevant sub-systems
components
All cameras shall be recorded on the onsite network recorders. Additional storage
may be added to the same network recorders to accommodate new cameras. All
cameras added to the CCTV system must be ONVIF compliant (Open Network
Video Interface Forum) in order to be viewed at the Central Control Room.
2.6 Central control room console and viewing station
2.6.1 The CCTV Central Control Room is an area designated for centralized
monitoring of all IP CCTV cameras whether in Municipal buildings, remote sites,
Street Surveillance, Early Warning Cameras, public transport, traffic
engineering, mobile surveillance etc.
The Control Room shall also be used for event-based monitoring of intruder
detection systems and cameras. The majority of CCTV cameras will record on
the NVR onsite. In certain cases where there is a fibre or wireless connection to
link the cameras to record at the Central Control Room. The majority of sites
will only have Optical Fiber, Wireless and/or LTE/APN network availability for
communication.
2.6.2 The Integrated System shall use a Client Server architecture based around a
modular PC network, utilizing industry standard operating systems, networks
and protocols.
The system shall allow the distribution of system functions such as monitoring
and control and graphical user interface etc. across the network to allow
maximum flexibility and performance.
The architecture shall include support of various Wide Area Networks using
standard hardware and software to link nodes into a single integrated system.
The network protocol used shall be industry standard TCP/IP. The network is a
multicasting network. All switches shall be multicasting enabled.
2.6.3 Enterprise Monitoring Platform (Dispatcher)
Client App -Dashboards and Reports -Mobile Dispatch - Tracking
Enterprise Monitoring Platform Client App: Comprehensive Solution for
Enhanced Security and Efficiency
Our Enterprise Monitoring Platform must provide a robust and user-friendly
solution for managing security operations, tracking alarms, and optimizing
dispatch processes. With a range of features and tools, this platform empowers
organizations to enhance their security posture and improve operational
efficiency.
Key Features:
1. Dashboards and Reports: Intuitive dashboards provide real-time insights into
security operations, while customizable reports enable data-driven decision-
making.
2. Mobile Dispatch: Enables dispatchers to respond quickly and effectively to
security incidents, with real-time updates and notifications.
3. Tracking: Allows for real-time tracking of security personnel, vehicles, and
assets, ensuring optimal resource allocation and response times.
4. Alarm Monitoring: Advanced alarm monitoring capabilities enable rapid
response to security breaches, with automated notifications and escalation
procedures.
5. Dispatcher Suite: A comprehensive suite of tools for dispatchers, including:
6. Enterprise Monitoring Platform must be ISO/IEC 27001:2013 compliant:
Electronic Occurrence Book
Our platform includes an Electronic Occurrence Book, which provides a secure
and centralized repository for recording and storing security incidents. This
feature ensures compliance with regulatory requirements and enables easy
access to incident records.
Service Level Agreement (SLA)
The successful bidder must include a 36-month SLA, ensuring ongoing support
and maintenance. The SLA includes:
1. Annual Escalation: Regular review and escalation of service levels to ensure
ongoing alignment with organizational needs.
2. Priority Support: Priority support and issue resolution to minimize downtime
and ensure optimal platform performance.
2.6.4 SAHPRA Licensing and Installation Service Provider Requirements
The South African Health Products Regulatory Authority (SAHPRA) plays a
crucial role in ensuring the safe use of medical devices, including X-ray
machines. As a service provider, it is essential to comply with SAHPRA
regulations to operate legally and effectively.
SAHPRA License Requirements from successful bidder
To register X-ray machines with SAHPRA, service providers must hold a valid
and up-to-date SAHPRA license. This license demonstrates compliance with
regulatory standards and ensures the safe installation and maintenance of X-
ray equipment.
Responsibilities of SAHPRA-licensed Installation Service Providers
As a licensed service provider, your responsibilities include:
1. Installation of X-ray Machines: Ensure that X-ray machines are installed
correctly and safely, adhering to SAHPRA guidelines and international
standards.
2. Quarterly Maintenance Tasks: Perform regular maintenance tasks on X-ray
machines to guarantee optimal performance and safety. This includes:
Benefits of SAHPRA Licensing
Holding a valid SAHPRA license offers several benefits, including:
1. Compliance with Regulations: Demonstrate compliance with SAHPRA
regulations, reducing the risk of legal issues and penalties.
2. Enhanced Credibility: A SAHPRA license enhances your credibility as a
service provider, building trust with clients and stakeholders.
3. Safe and Effective Installations: Ensure that X-ray machines are installed and
maintained safely, protecting patients, operators, and the environment.
Best Practices for SAHPRA-licensed Service Providers
To maintain your SAHPRA license and provide excellent service:
1. Stay Up to Date with Regulatory Changes: Regularly review SAHPRA
guidelines and updates to ensure compliance.
2. Document Maintenance Activities: Accurately record maintenance tasks,
inspections, and repairs to demonstrate compliance and ensure accountability.
3. Invest in Ongoing Training: Ensure that your team stays current with the
latest technologies and best practices in X-ray machine installation and
maintenance.
By adhering to SAHPRA regulations and maintaining a valid license, you can
ensure the safe and effective installation and maintenance of X-ray machines,
protecting public health and safety.
2.6.5 SAQCC (South African Qualifications and Certification Committee)
certification
The SAQCC certification is required to display competency in fire safety and
equipment servicing roles, including fire detection, installation, and
maintenance of practical aspects of fire equipment, systems, and safety
regulations.
2.6.6 CCTV monitoring system specification
The features of the CCTV monitoring system shall include but not be limited to:
surveillance systems, to provide central management, information sharing,
convenient connection and multi-service cooperation. It shall be capable of
managing devices, live view, storage and playback, alarm linkage, video wall
management.
o Central management server
▪ Provide unified authentication service for clients & servers
▪ Provide the centralized management for the users, roles,
permissions, surveillance devices, alarm device and servers
▪ Provide the log management and statistics function
▪ Provide the interface for third-party system integration
▪ Scalable for medium and large-size projects
▪ Service manager for system health monitoring
o Web Manager
▪ Access to the CMS via IP address.
▪ Flexible license activation methods: online activation and offline
activation
▪ Startup wizard guides you through basic operations including:
▪ Managing the system users
▪ Standard ONVIFTM protocol
▪ Multiple devices can be added: IP cameras, IP domes, video
encoders, DVRs, NVRs, Mobile Video Recorder, mobile
terminal, alarm inputs /outputs, etc.
▪ Create the password for the detected online devices
▪ The password strength of the added device can be checked by
the system for security notification
▪ Third-party devices can be added via the manufacturer’s private
protocol, including the network camera of Bosch, and Axis.
▪ CVR (Central Video Recorder) manageable:
▪ NVR (Network Video Recorder) manageable:
▪ Support Line Crossing Detection and Intrusion Detection
▪ Record
and CVR (storage device);
▪ Events & Alarm
device exception, server exception, Mobile Video. These
events shall trigger alarms with video stills or clips in the
integrated system for response and verification
▪ Recorder event and custom event:
▪ Send emails, SMS and/or system notifications to notify users of
the alarm information with email template configurable
▪ Set multiple event linkage actions: Trigger Pop-up Image of
Camera, Audible Warning (voice text is supported), PTZ
Linkage, Alarm Output Linkage Recording and Alarm
Notification (for camera and transaction event)
o Must be able to monitor 3rd Party cameras
o Client – web client/control client/mobile client/video wall client
attempts
o CMS switchable
o View real-time video from the cameras
o View real-time video uploaded from the
connected mobile terminal
o PTZ control; 256 presets/ 16 patrols/1 pattern
o PTZ control lock/unlock
o Public view and private view
o Camera auto-switch / View auto-switch / all
cameras auto-switch
o Manual recording
o Capture
o Instant playback
o Custom window division
o Digital zoom
o Two-way audio
o Turn on / off the audio in live view; adjust the
volume
o Camera status detection
o Normal playback for continuous recordings
o Event playback for recordings triggered by events
such as motion detection, video loss, video
tampering, etc.
o Smart playback based on motion analysis/
intrusion / line crossing events
o Play back the tagged video footage
o Reverse playback
o Single-frame backward
o Playback frame-by-frame
o Slow forward / fast forward
o Turn on / off the audio in playback; adjust the
volume
o Provide video thumbnail on the timeline
o Display event alarm info including alarm time,
alarm name, alarm status, etc.
o Display system alarm info including time and
o View the live video or pictures from the related
camera
o Add the mark to the alarm information
o Acknowledge the event alarm with text
o Arming control for event alarm
o Clear the alarm manually
o Local map file (.png / .jpg / .bmp / .svg)
o Main maps and sub maps for the areas
o Set the monitoring area for camera hot spots
o LPR info capture and storage (vehicle
surveillance snapshot, plate numbers, etc.)
o Auto display the recognized license plate info
while live view
o Search based on time, cameras, plate No. etc.
o Automatic matching on LPR reads against official
SAPS database with alarm triggers to the
Alarm/Event Monitoring system with the
contextual details.
o Facial Recognition technology
2.7 Alarm/Event Monitoring system specification
The alarm/event monitoring system shall be scalable to add additional sites as
and when required. The features of the alarm/event monitoring system shall
include but not be limited to:
2.7.1 Accommodate various receiver formats
and protocols.
2.7.2 Multiple Monitoring Transmitter Technologies
independent monitoring transmitting technologies linking to different
equipment decoding categories and protocols.
2.7.3 Event Response Sequences
Event Response Sequence engine. Operation staff is guided through a
step by step sequence for any given event/alarm. Sequences are
unlimited and are user definable, in the language of your choice.
2.7.4 Independent Fail to Test
separate reporting devices for each client. The periodic test function
caters for independent NO TEST report tracking on each device. The time
scales for periodic tests range from 5 minutes to 100 days.
2.7.5 Open/Close Time Windows
would be a main office block and a warehouse in the same location, both
controlled by the same panel. You can set- up a different Open/Close
schedule for each section, each with it's own time Frames or Windows.
Further, in each schedule, you can set- up multiple Open/Close windows
per day, e.g. Mon 08:00 to 12:30 and Mon 14:00 to 15:30 and so on. Each
time window also has individual Early and Late time threshold settings.
2.7.6 Zone Descriptions
the premises, so if a panel is replaced, there is no need to re- enter the
zone descriptions for that account.
2.7.7 Keyholder Name Links
Keyholder Name according to the Keyholder ID that is received from the
client's alarm equipment. With this feature, all open/close activity will
reflect the actual Keyholder’s name on the client's reports.
2.7.8 Diary Functions
function which enables you to set- up Casual and Recurring Diary Alarms
for individual clients. You can set- up a diary alarm for a client with special
instructions and on the appointed date and time, the system will generate
an Alarm which your controllers can then action accordingly.
2.7.9 Runaway Signal Detection
check facility which will notify you immediately of any alarm system that
has gone into a cycle or runaway condition. Radio transmitters are prone
to do this and can block your frequency if not detected in good time.
2.7.10 Temporary Notepad
facility where you can record temporary information relating to the client
2.7.11 Service Calls
which facilitates the logging of fault reports and service calls, generation
of Job Cards and also Service history recording. Controllers can log fault
reports and these can then be followed up and processed by your Service
department or Manager.
2.7.12 SMS Module
via GSM as well as automatic and manual SMS generation on user
specified alarm conditions. In addition, the alarm/event monitoring system
shall have a Cell Phone based Panic Signal facility that can be added if
required
2.7.13 Guard Monitoring Module
Security Guards on site. Reports and tracking of guards is required.
Facilities include the set- up of shift Time Windows, i.e. Shift Start and
End as well as a Patrol Check points with interval times between points.
With an integration to the integrated system which will alert you on NO
GUARD on shift, FAILED PATROL as well as NO SHIFT End. Patrol
Sequencing shall also be catered for, and the system will verify that
Guards patrol in a predetermined sequence. If any patrol occurs outside
of the sequence, the system will alert you with a Patrol Sequence Error.
2.7.14 Gateway Module
the internet, the Alarm/Event monitoring system will relay all events from
the local environment to a remote system in another location
2.7.15 Mobile Panic App
integration to native or 3rd party mobile panic apps.
2.7.16 Live Vehicle Tracking
live track armed response vehicles, auto dispatch and auto
arrive them on active calls with a push function to in vehicle
devices.
2. 7. 17 Reporting and Dashboards
dashboards for historical event with graphs, grids and details for individual
or groups of clients for any specified period, with or without operator ID
stamps.
dashboards for alarm summary reporting with graphs, grids and details
detailing the alarm categories with accumulated statistics for each
category, Daily, Monthly, Day of the Week, Time of Day and Total.
received and not actioned within a specified time frame with Controller ID
tracking.
or deleted
vehicles reflecting number of call outs for each month and also minimum,
maximum and average call response time with adjustable filters.
Opened/Closed or have not received 24 hour Tests.
events, armed response vehicle and sites per reporting criteria.
2.8 Access control system specification
The access control system shall be scalable to allow for additional access control
doors and equipment to be added to the system. The features of the access
control system shall include but not be limited to:
As an Access Control System, the ACS shall provide the following features:
Sites.
site, hereafter referred to as locations.
ACS system users shall hereafter be referred to as tag holders.
per site.
access points, or on user defined groupings of access points, hereafter
referred to as zones.
Anti-Passback zone.
location. These options shall include, but not be limited to:
o Tag Readers
o Keypad readers
o Harsh Environment Metal readers
o Biometric devices
o 3rd Party card readers
each access control reader. These modes shall include, but not be limited
to:
o TAG only mode
o TAG + PIN mode
o TAG + REASON CODE mode
o Personal Access Code mode
o Locked Mode
o Unlocked Mode
o Emergency Mode
location.
tags per tag holder.
access groups to a single tag.
groups across multiple sites in the ACS.
Groups per site.
Time Pattern and Allowable Access Doors (Areas) per Access Group.
Patterns per site.
Actions per site.
rights can be denied or granted based on a tag holders individual access
groups.
Infra-red technology, and user configurable Elevator control. Elevator
control shall support up to eight elevators to a maximum of eighty floors
per elevator
Evaluation Committee (BEC) & Bid Adjudication Committee (BAC) are aligned as envisaged by the Bid Specification Committee (BSC). This will
8. In bids where Consortia / Joint a) This will not be applicable to functionality and B- If the tendering entity / YES
Policy. An 80/20 preference point system will apply, where 80 points are allocated for price and 20 points for
specific goals.
Procurement Policy, where 80 points will be allocated in respect of price and 20 points in respect
Preference Points Claim Form in terms of the
Contract Form – Rendering of services..................................................... 70 – 71
PPPFA: Preferential Point System ............... ..............................................81
In order to qualify for preference points for b-bbee]
14. Functionality / Quality for evaluation of a) Functionality test refers to evaluation of bidders on Has the bidder met the YES
bidders has the capabilities to execute the contract or functionality in order to
evaluation on price and B- to: track record and experience on similar projects,
scored in line with the
NB: Functionality will not be compulsory for all projects but evaluation criteria set on
for complex projects. Functionality criteria will vary from one the tender document?
Preferential Procurement Regulations 2022 (Purchases)............................ 65 – 69
Contract Form – Rendering of services..................................................... 70 – 71
Declaration of Bidder’s Past Supply Chain Management Practices ...................... 72 – 73
Certificate of independent bid determination........................................................... 74 – 77
Authority to sign a bid ...............................................................................78 – 79
Certificate of authority for joint ventures ......................................................80
PPPFA: Preferential Point System ............... ..............................................81
summary report will NOT be considered.
with PSIRA
Ehlanzeni District or an ICASA IECNS (Individual) License in South Africa.
system capable of generating reports, tracking guards’ movement, panic and GPS
tracking option
accepted. Only insurance covers from registered and authorized financial service
providers will be accepted.
approval to possess fire arms in terms of the Fire Arms control Act must have been
granted by the relevant authority prior to the closing of the bids-No applications forms
will be considered.
from relevant local authority / proof of residential from tribal authority (if the business is
operating in a rural area) / lease agreement with the lessor’s up-to-date municipal rates
and taxes statement for the business. Prospective bidders should ensure that the
physical address details of the company on the CSD are similar to the one reflected on
the company registration certificate. The municipality reserves the right to verify both
the municipal rates and taxes of the company details reflected on the CSD and
company registration certificates. It is prudent and remains the responsibilities of the
prospective bidders to ensure that the company is cleared with regards to the municipal
rates and taxes.
from relevant local authority / proof of residential from tribal authority (if the director(s)
is/are residing in rural areas) / lease agreement with the lessor’s up-to-date municipal
rates and taxes statements for the director(s) including consortium and JV partners.
exceeding 10 years (see section 28
of this Act).
11. Copy of Public Liability insurance. a) Public liability insurance may vary from one project to If applicable, is the bidder YES
insurance from a
registered financial
institution?
12. Recent audited / independently a) Applicable to private companies that are not Has the bidder furnished YES
reviewed financial statements for managed by its owners, if: MBD 5 as mandatory for
three consecutive years. all projects estimated to
NB: if a company provides any - It compiles its financial statement internally and be in excess of R10
financial statements in terms of its public interest score is less than 100. million?
section 29 of the Companies Act, Has the bidder attached
independently and its public interest score is provision of the Act. required by law and is it
between 100 and 349. aligned with his/her
declaration on MBD 5? - the public interest score is 350 points or more, is
1. Dashboards and Reports: Intuitive dashboards provide real-time insights into
security operations, while customizable reports enable data-driven decision-
making.
2. Mobile Dispatch: Enables dispatchers to respond quickly and effectively to
security incidents, with real-time updates and notifications.
3. Tracking: Allows for real-time tracking of security personnel, vehicles, and
assets, ensuring optimal resource allocation and response times.
4. Alarm Monitoring: Advanced alarm monitoring capabilities enable rapid
response to security breaches, with automated notifications and escalation
procedures.
5. Dispatcher Suite: A comprehensive suite of tools for dispatchers, including:
6. Enterprise Monitoring Platform must be ISO/IEC 27001:2013 compliant:
1. Installation of X-ray Machines: Ensure that X-ray machines are installed
correctly and safely, adhering to SAHPRA guidelines and international
standards.
2. Quarterly Maintenance Tasks: Perform regular maintenance tasks on X-ray
machines to guarantee optimal performance and safety. This includes:
1. Stay Up to Date with Regulatory Changes: Regularly review SAHPRA
guidelines and updates to ensure compliance.
2. Document Maintenance Activities: Accurately record maintenance tasks,
inspections, and repairs to demonstrate compliance and ensure accountability.
3. Invest in Ongoing Training: Ensure that your team stays current with the
latest technologies and best practices in X-ray machine installation and
maintenance.
ensure the safe and effective installation and maintenance of X-ray machines,
protecting public health and safety.
2.6.5 SAQCC (South African Qualifications and Certification Committee)
certification
Po Box 45; Mbombela; 1200
NB: The results of this bid will be published on the City’s official website in accordance with Section
75(1)(g) of the Municipal Finance Management Act (MFMA) and SCM Regulations, Section 23(c).
except to comply with instructions issued by the employer. The tender document must be
furnished with non-erasable black ink and all corrections made by the service provider should be
dated and signed by the authorized signatory. Erasures and the use of masking fluid, tippex,
pencil or erasable ink are prohibited and failure to adhere to this condition will render your
submission non-responsive.
Requirements
1.1 The CITY OF MBOMBELA has and is committed in terms of its Integrated
Development Plan and Vision 2030) to emphasize and broaden the
developmental nature of local government.
1.2 Public Safety Department is of the opinion that the protection of Council’s assets,
staff and infrastructure is central to Council achieving its strategic objectives as
per vision 2030. An environment thus needs to be created whereby the CITY OF
prevention and the monitoring/management of municipal assets, facilities and
public safety but also assist Departments as part of a management tool in the
operations of their various locations/sites, assets and facilities.
equipment servicing roles, including fire detection, installation, and
maintenance of practical aspects of fire equipment, systems, and safety
regulations.
2.6.6 CCTV monitoring system specification
location. These options shall include, but not be limited to:
o Tag Readers
o Keypad readers
o Harsh Environment Metal readers
o Biometric devices
o 3rd Party card readers
each access control reader. These modes shall include, but not be limited
to:
o TAG only mode
o TAG + PIN mode
o TAG + REASON CODE mode
o Personal Access Code mode
o Locked Mode
o Unlocked Mode
o Emergency Mode
location.
tags per tag holder.
access groups to a single tag.
groups across multiple sites in the ACS.
cost-effective introduction, management and early identification of associated
risks. Sound scientific, business and security principles should be applied in this
risk evaluation process at all times.
1.3 It is clear, that the developmental strategy and direction of the CITY OF
MBOMBELA will seriously be jeopardised without:-
vandalism to key service delivery infrastructure.
1.4 The criminal threat against assets will ultimately impact on sustainable service
delivery and could have a far-reaching and potentially crippling effect on the City
of Mbombela Local Municipalities’:-
1.5 One of the most serious negative implications identified against the effective
protection of assets in terms of the criminal threat, is the fragmented approach in
addressing losses and the lack of a holistic business solution (a proper risk
informed asset protection policy and security plan)
1.6 The City of Mbombela has already appointed a service provider to assist with a
security master plan. The risk and threat assessment has been completed. The
security master plan has identified the need for a City of Mbombela Central
14 of the Companies Act registration document in
line with the applicable
b) A Certificate issued by CIPRO in line with section 2 of legislation?
the Close Corporation Act
NB: The registration of Close Corporations (CCs) was
replaced by introduction of the New Companies Act which
came to effect in April 2011. CCs to be recognized as valid
registration certificate will be up to 2010.
2. Company Profile a) A Company Profile is a professional introduction of Has the bidder attached a YES
your Business that aims to inform Clients about its company profile and its
purpose, vision, trustworthiness, products and experience is relevant to
services, and experience of your Company. It is add value on this project?
basically a “CV for your Business/Company”
3. Certification of documents to be a) The certification of documents must be done by a Has the bidder certified all YES
submitted together with the tender commissioner of oath as prescribed in the Justices of documents to be certified
document. the Peace and Commissioners of Oaths Act 16 of as per special conditions
1963 and its Regulations. of bid?
b) Acceptable certified copies are copies originally Check validity on the
qualifications, Licenses and or notary public (who are members of a recognised commissioner of oaths
certificates, accreditation by professional body), Actuaries or accountants (who stamp is compliant as per
professional bodies, proof of are members of a recognised professional body), example copied from the
ownership document, appointment Members of the judiciary, Directors, managers or Regulations.
letters, completion certificates, etc. company secretaries of a banks or regulated financial
services business.
c) Commissioner of Oaths stamps can be purchased at
required for an audit to be conducted. inconsistent declaration
may lead to immediate
disqualification.
13. Recent annual financial statement a) Applicable to private companies with a public interest Has the bidders furnished YES
(AFS) for three consecutive years score of less than 100. MBD 5 as mandatory?
(unaudited AFS). Has the bidder attached
NB: if a company provides any b) If, with respect to a particular company, every person the relevant AFS as
financial statements in terms of who is a holder of, or has a beneficial interest in, any required by law in line
section 29 of the Companies Act, securities issued by that company is also a director of with his/her declaration on
such statements must comply with the the company, that company is exempt from the MBD 5?
provision of the Act. requirements in this section to have its annual
financial statements audited or independently
reviewed.
NB: An independent review will suffice if the company has
opted to have its financial statement audited or is required by
its Memorandum of Incorporation (MOI) to do so.
14. Functionality / Quality for evaluation of a) Functionality test refers to evaluation of bidders on Has the bidder met the YES
complex projects various aspects of the contract to establish if the minimum threshold on
bidders has the capabilities to execute the contract or functionality in order to
qualify for further not. The various aspect may include but not limited
evaluation on price and B- to: track record and experience on similar projects,
BBEE? human resource and their individual experience,
Invitation to Bid.............................................................................. 3 – 5
Special Conditions........................................................................ .... 6 – 9
Check list ................................................................................................................... 10 – 18
Terms of reference and pricing schedule ................................................ 19 – 60
Pricing Schedule – Firm Prices........................................................... 61
Declaration of interest......................................................................... 62 – 64
include: a Valid Tax Compliance Status (TCS) Pin, Certified copy of a valid B-BBEE certificate or sworn affidavit,
current municipal rates and taxes statement from the relevant local authority, or proof of residence from a tribal
authority (where applicable), or a lease agreement accompanied by the lessor’s up-to-date municipal rates and
taxes statement for both the business and all active directors, including joint venture or consortium members, full
Central Supplier Database (CSD) registration report (summary reports will not be accepted), certified copy of
company registration certificate and certified copies of the directors' identification documents. The completed bid
document and all supporting documents must be placed in a sealed envelope clearly marked with “the bid
number, full project description and closing date”, and submitted in the tender box at Mbombela Civic Centre, 1
bidder (business) or any of its directors to the municipality, or to any other municipality or
municipal entity, are in arrears for more than three months. Similarly, none submission of proof of
valid and up-to-date rates and taxes statement will render the submission non-responsive.
director(s) reflected on the company registration certificate are aligned to the address /
addresses on the municipal rates and taxes statement(s) attached. The municipality
further reserves the right to use ID numbers of the directors to verify if any municipal
rates and taxes are not owned by each director. It is prudent and remains the
responsibilities of the prospective bidders to ensure that each director or lessor’s
municipal rates are cleared with regards to the municipal rates and taxes.
NB: Certified copies of documentation must not be older than three months to be regarded as
valid. Copies of “certified copies” will not be acceptable as true copies of original documents.
claims for additional payment in this respect will be considered. Prices and rates quoted shall be
inclusive of Value Added Tax (VAT). VAT shall be recorded as a lump sum in the tender summary
and the total inclusive of VAT carried to the Form of Tender.
involved, each party must submit JV/Consortium, have the
separate required returnable parties involved attached
documents. all individual required
documents as per special
condition of bid?
9. Latest municipal rates and taxes a) If the business is operated and its director(s) are Has the bidder attached YES
certificates from relevant local residing within a municipal area, bidders are latest municipal rates and
authority for the business and all expected to attach latest municipal rate and taxes taxes from relevant local
business directors certificates for the business and ALL its directors. authority for the company
/ business and all
OR b) If the business is operated and its director(s) are company directors /
residing within a tribal authority. Bidders are expected
Proof of resident from tribal authority owners? to attach proof of resident for the business and ALL
for the business and all business its directors. In case of lease, has the
directors bidders attached lease
c) If the business directors are leasing a facility for
OR agreements and lessor’s residential purposes, they are required to attach proof of res from a tribal
Lease agreement with the Lessor’s individual lease agreement with lessor’s latest authority or latest
latest municipal rates and taxes municipal rates and taxes for a facility is within a municipal rates and taxes
certificates from relevant local Municipal boundary and if the business is renting certificate?
authority. office / business facility, the bidders are required to
attach lease agreement for the business with lessor’s Is the account not in
NB: All accounts owing any latest municipal rates and taxes for a facility within a areas for more than 90
municipality for more than 90 days will municipal boundary. If the facility leased is in a rural days (3 months)?
be disqualified as prescribed on the area, lease agreement will be accompanied with the
MSCM Regulations. lessor’s proof of residential from a tribal authority.
NB: Domicilium citandi at executandi: Domicilium citandi et
executandi is a Latin legal term meaning the address
nominated by a bidder in a legal contract where legal notices
may be sent.
physical addresses reflected either on the company registration
document and CSD are not owing any municipal rates and
taxes for more than three months including the Lessor’s
municipal account in case of lease. The rationale behind this
requirement is the enhance revenue in RSA municipalities as
enshrined on the Municipal Systems Act 32, 2000. Alignment of
addressed must be in line with the special conditions of bid.
10. Forging of documents/certificates Section 34(1)(b) of the Prevention and Combating of Corrupt Are there any suspicious / YES
Activities Act , stipulates that: “any person who alleged fraudulent or
The City has noted that prospective holds a position of authority and who knows or ought forged documents?
bidders are allegedly submitting reasonably to have known or suspected that any other
fraudulent and forged documents If yes, has the matter person has committed the offence of theft, fraud, extortion,
when bidding for tenders. been reported to the forgery or uttering a forged document involving an amount
nearest SAPS following
Bidders are advised not to commit of R100 000 or more, must report such knowledge or correct institutional
fraudulent activities and forge suspicion or cause such knowledge or suspicion to be protocol?
documents. The City will ensure that reported to any police official”.
this Act is adhered to by reporting all Has the matter been Section 34(2) of the same Act stipulates that: “subject to the
abusers of the SCM system to SAPS registered with the provision of section 37(2), any person who fails to comply
and enlist them on the Register of Registrar to enable due with subsection (1), is guilty of an offence”.
identified by the City of Mbombela may require the appointed Service Provider to
supply and install these security systems and subsystems, hardware and
software as per the Schedule of Rates Annexure “A”, all integrated and linked to
the Central Control Room.
2 background
2.1 Although Public Safety Department is ultimately responsible for the provision of
a security system / service to the CITY OF MBOMBELA, all respective
departments play a central role in the achievement of overall asset protection
and reduced losses. This extends to issues such as the provision of locality,
asset, staff security, Access Control, CCTV Surveillance and general security in
respect of the CITY OF MBOMBELA owned property. It is also important to
acknowledge the specific security requirements relating to the movement of
goods / assets in and out of municipal buildings and depots, possible illegal
entry into such facilities and the integration of electronic security measures. The
linking with agencies such as the State security, National Intelligence Authority,
eNatis, South African Police Services and other role players such as Customs,
etc. should be considered. It is the role of the Public Safety Department to
implement an integrated security system with a centralised control room.
2.2. The terms of reference encapsulates the requirements for the supply, provision of
expert & strategic support including professional services, and the installation of
a Central Control room for the City of Mbombela.
2.3 Tenderers are requested to provide the CITY OF MBOMBELA with information as
to their capabilities in terms of:
platform (Full management platform within depth data mining and reporting
capabilities).
stakeholders / existing service providers in respect of this specific project
to the system installed at the Central Control Room and sites/localities.
for the Central Control Room
2.4 Designated specialist staff identified in the proposal must have proven success,
capability and appropriate experience in the aforementioned fields of work.
2.5. Central control room defined
and up-to-date SAHPRA license. This license demonstrates compliance with
regulatory standards and ensures the safe installation and maintenance of X-
ray equipment.
and when required. The features of the alarm/event monitoring system shall
include but not be limited to:
2.7.1 Accommodate various receiver formats
and protocols.
2.7.2 Multiple Monitoring Transmitter Technologies
independent monitoring transmitting technologies linking to different
equipment decoding categories and protocols.
2.7.3 Event Response Sequences
client's alarm equipment. With this feature, all open/close activity will
reflect the actual Keyholder’s name on the client's reports.
2.7.8 Diary Functions
function which enables you to set- up Casual and Recurring Diary Alarms
for individual clients. You can set- up a diary alarm for a client with special
instructions and on the appointed date and time, the system will generate
an Alarm which your controllers can then action accordingly.
2.7.9 Runaway Signal Detection
check facility which will notify you immediately of any alarm system that
has gone into a cycle or runaway condition. Radio transmitters are prone
to do this and can block your frequency if not detected in good time.
2.7.10 Temporary Notepad
facility where you can record temporary information relating to the client
2.7.11 Service Calls
which facilitates the logging of fault reports and service calls, generation
of Job Cards and also Service history recording. Controllers can log fault
reports and these can then be followed up and processed by your Service
department or Manager.
2.7.12 SMS Module
via GSM as well as automatic and manual SMS generation on user
specified alarm conditions. In addition, the alarm/event monitoring system
shall have a Cell Phone based Panic Signal facility that can be added if
required
2.7.13 Guard Monitoring Module
Scope: Provide comprehensive electronic security services for 36 months, including: continuous monitoring of alarm systems and surveillance equipment; rapid response to security incidents and alarm activations; maintenance and support of existing security infrastructure; supply, installation, commissioning, and integration of new security systems.
No explicit pricing format or payment terms stated. Ensure all financial submissions align with the bid document requirements once downloaded.
Mandatory documents: Valid Tax Compliance Status (TCS) Pin; certified copy of valid B-BBEE certificate or sworn affidavit; current municipal rates and taxes statement (or proof of residence from tribal authority, or lease agreement with lessor’s up-to-date municipal rates for business and all active directors, including joint venture/consortium members); full Central Supplier Database (CSD) registration report (summary reports not accepted); certified company registration certificate; certified copies of directors’ ID documents.
Point Allocation Breakdown
Closing date: 3 July 2026 at 11:00. Compulsory briefing session: 10 June 2026 at 9:00 am, Mbombela Stadium, Gate 10, 2nd floor, Restaurant, No. 1 Bafana Road, Mataffin, Nelspruit 1200 (GPS: 25.4612 S, 30.9335 E).
Supply Chain Management: Christopher Nkambule – (013) 759 2358. Project Manager: Jomo Malupe – (013) 759 9217. Employer: City Manager, Mr Wiseman Khumalo. Postal address: City of Mbombela, PO Box 45, Mbombela, 1200.
The City of Mbombela invites bids for the appointment of a service provider to deliver comprehensive electronic security services over 36 months. This includes continuous monitoring of alarm systems and surveillance equipment, rapid response to incidents, maintenance of existing infrastructure, and supply/installation/commissioning/integration of new security systems.
Evaluation is governed by the Preferential Procurement Policy Framework Act and Mbombela’s Procurement Policy. Uses an 80/20 preference point system: 80 points for price, 20 points for specific goals.
The City of Mbombela invites bids for the appointment of a service provider to deliver comprehensive electronic security services over 36 months. This includes continuous monitoring of alarm systems and surveillance equipment, rapid response to incidents, maintenance of existing infrastructure, and supply/installation/commissioning/integration of new security systems.
Bid documents must be downloaded from 3 June 2026 via www.mbombela.gov.za (Tenders and Notices) or www.etenders.gov.za. Documents are free of charge.
Submission of forged or falsified documents will be reported to SAPS. Bidders may be restricted from public sector business for up to 10 years under the Prevention and Combating of Corrupt Activities Act.
Evaluation is governed by the Preferential Procurement Policy Framework Act and Mbombela’s Procurement Policy. Uses an 80/20 preference point system: 80 points for price, 20 points for specific goals.
Supply Chain Management: Christopher Nkambule – (013) 759 2358. Project Manager: Jomo Malupe – (013) 759 9217. Employer: City Manager, Mr Wiseman Khumalo.
Tenders in this industry often require registration with these bodies.
Recommended Certifications
Having these can improve your winning chances: SAIDSA Accreditation, ISO 18788 (Security Operations Management)
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
These rules are linked to the work category, industry, or regulated service area.
Act 85 of 1993
Sets health and safety duties for contractors, employers and service providers working on public-sector sites.
Relevant because this tender appears to involve guarding, access control, CCTV, surveillance, or private security services.
Act 56 of 2001
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
COM155-2025 MONITORING RAPID RESPONSE MAINTENANCE AND INSTALLATION OF SECURITY SURVEILLANCE SYSTEMS.pdf
The City of Mbombela invites bids for the appointment of a service provider to monitor, respond rapidly, maintain, and install security surveillance systems (e.g., CCTV, intruder detection, access control, fire detection) for a 3-year period. The scope includes a Central Control Room, system integration, and compliance with legal/regulatory frameworks (e.g., PPPFA, POPI Act, SAHPRA, ICASA). The bid closes on 3 July 2026, with an 80/20 preference point system (price vs. specific goals).
To download these documents and access AI-powered analysis, visit the main tender page.
Organization
Mbombela Local MunicipalityContact Person
Jomo Malupe
Phone
013-759-9067
[email protected]
Address
1 Nel Street Mbombela Civic Centre - Sonheuwel - Mbombela - 1200
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
2
Last checked
03 Jun 2026
AI status
Enhanced
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Mbombela Local Municipality governs Nelspruit (Mbombela), the capital of Mpumalanga Province.
Key Personnel
Provinces Active
Industries
Relevant where security providers, guards, access control or private security services are required.
Relevant because this tender appears to involve guarding, access control, CCTV, surveillance, or private security services.
Data conflicts
None detected
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