Supply and implementation of snapcomms internal employee communication platform for hsrc

Price must include all applicable taxes and exclude unconditional discounts. The rand value of the contract is the total estimated value, inclusive of all taxes, calculated at the time of bid invitation.

Compliance with the Preferential Procurement Policy Framework Act, 2000, and Preferential Procurement Regulations, 2022, is mandatory. Bidders must:

• Complete the SBD 6.1 Preference Points Claim Form.
• Provide proof/documentation for specific goals (e.g., B-BBEE status, ownership).
• Certify that all information is true and correct.
• Acknowledge that fraudulent claims may result in disqualification, cost recovery, contract cancellation, business restrictions (up to 10 years), or criminal prosecution.

Specific goals for preference points include:

• SMME status (EME & QSE).
• Black ownership (50%+).
• Black youth ownership (30%+).
• Black women ownership (30%+).
• Black ownership with disabilities (30%+).

Submit the following documents: Company profile; Detailed solution proposal; Technical specifications; Hosting and security information; Implementation methodology; Pricing proposal; Demonstration capability or product presentation materials.

Mandatory requirements: Must be a South African service provider; Must be an authorized reseller or partner of Everbridge Europe Limited for SnapComms (proof of authorization required); Must comply with POPI Act and GDPR data security/privacy requirements. Preferred criteria: Experience in deploying enterprise-grade communication platforms; Proven track record in similar implementations (references may be requested); Ability to provide demonstrations or product presentations.

Submit a completed Bidder’s Disclosure Form as a returnable document. The form requires declarations on: state employment of the bidder or controlling parties, relationships with procuring institution employees, and interests in related enterprises. Inaccurate or incomplete disclosures will result in disqualification.

Disqualification criteria: bidder listed in the Register for Tender Defaulters or List of Restricted Suppliers; bidder or controlling parties are state employees (unless disclosed); evidence of collusion with competitors or officials; bidder involvement in drafting tender specifications. Bids must be submitted independently without prior agreements on pricing, market allocation, or delivery particulars.