This interactive procurement analysis dashboard provides a comprehensive, AI-generated Document Analysis and structural compliance checklist for Tender cml6eqgl600h8ual8otp4pet0 ('APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF TRAVEL MANAGEMENT SERVICES ') issued by Construction Education and Training Authority. This automated analysis covers mandatory verification records, Awarding Organisation Context (including Key Personnel), Source Evidence, and critical deadlines—outlining exactly 0 business days remaining before closing. While this public layout details core project criteria, authenticated users can access our full utility suite: run a Match Analysis and Eligibility Checker against your corporate profile, utilize the Tender Value Estimator, map milestones with the Auto Generation Preparation Timeline and Project Implementation Planner, create documents via Template Generators, receive AI Application Assistance, utilize Publisher Connect, and manage progress with Save & Export Tools and Important Reminders.
Province
Gauteng
Closing Date
25 February 2026 at 09:00
Estimated Value
Value not specified
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Unlock with a subscription or Action Pack →Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
24 Jun 2026
AI status
Enhanced
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Appointment of a service provider for the provision of travel management services
Most bidders are rejected due to compliance gaps. Use our Readiness Engine to verify your status for this specific Travel agency, tour operator, reservation service and related activities.
Check My Readiness2 key dates
Tender Published
1 February 2026 at 22:00
Tender was published
Tender Closing Date
25 February 2026 at 09:00
Final deadline for submission
771 items · 75 mandatory
The successful bidder will be required to provide travel management services for the duration of 36
months. Deliverables under this section include without limitation, the following:
a. The travel services will be provided to all Travellers travelling on behalf of CETA, locally and
internationally. This will include employees and contractors, consultants and clients where the
agreement is that CETA is responsible for the arrangement and cost of travel.
b. Provide travel management services during normal office hours (Monday to Friday 8h00 –
16h00) and provide after hours and emergency services as stipulated in paragraph 1.1.6.
c. Familiarisation with current CETA travel business processes.
d. Familiarisation with current travel suppliers and negotiated agreements that are in place
between CETA and third parties. Assist with further negotiations for better deals with travel
service providers.
e. Familiarisation with current CETA Travel Policy and implementations of controls to ensure
compliance.
f. Penalties incurred as a result of the inefficiency or fault of a travel consultant will be for the
TMC’s account, subject to the outcome of a formal dispute process.
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+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
g. Provide a facility for CETA to update their travellers’ profiles.
h. Manage the third-party service providers by addressing service failures and complaints against
these service providers.
i. Consolidate all invoices from travel suppliers.
j. Provide a detailed transition plan for implementing the service without service interruptions and
engage with the incumbent service provider to ensure a smooth transition.
k. Provide the reference letters from at least three (3) contactable existing/recent clients (within
past 3 years) which are of a similar size to CETA or any public entity/department.
l. It will be an added advantage if the bidder is a member of ASATA (Association of South African
Travel Agents). Proof of such membership must be submitted with the bid at closing date and
time.
1. Reservations
The Travel Management Company will:
13.1.1 Receive travel requests from travellers and/or travel bookers, respond with quotations
(confirmations) and availability. Upon the receipt of the relevant approval, the travel agent will
issue the required e-tickets and vouchers immediately and send it to the travel booker and
traveller via the agreed communication medium.
13.1.2 always endeavour to make the most cost-effective travel arrangements based on the request
from the traveller and/or travel booker.
13.1.3 apprise themselves of all travel requirements for destinations to which travellers will be
travelling and advise the Traveller of alternative plans that are more cost effective and more
convenient where necessary.
13.1.4 obtain a minimum of three (3) price comparisons for all travel requests where the routing or
destination permits.
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REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
13.1.5 book the negotiated discounted fares and rates where possible.
13.1.6 must keep abreast of carrier schedule changes as well as all other alterations and new
conditions affecting travel and make appropriate adjustments for any changes in flight
schedules prior to or during the traveller’s official trip. When necessary, e-tickets and billing
shall be modified and reissued to reflect these changes.
13.1.7 book parking facilities at the airports where required for the duration of the travel.
13.1.8 respond timely and process all queries, requests, changes and cancellations timeously and
accurately.
13.1.9 Must be able to facilitate group bookings (e.g. for meetings, conferences, events, etc.)
13.1.10 must issue all necessary travel documents, itineraries and vouchers timeously to traveller(s)
prior to departure dates and times.
13.1.11 advise the Traveller of all visa and inoculation requirements well in advance.
13.1.12 assist with the arrangement of foreign currency and the issuing of travel insurance for
international trips where required.
13.1.13 facilitate any reservations that are not bookable on the Global Distribution System (GDS).
13.1.14 facilitate the bookings that are generated through their own or third party Online Booking Tool
(OBT) where it can be implemented.
13.1.15 note that, unless otherwise stated, all cases include domestic, regional and international travel
bookings.
13.1.16 Visa applications may or not be the responsibility of the TMC; however the relevant information
must be supplied to the traveller(s) where visas will be required.
13.1.17 Negotiated airline fares, accommodation establishment rates, car rental rates, etc, that are
negotiated directly or established by National Treasury or by CETA are non-commissionable,
where commissions are earned for CETA bookings all these commissions should be returned
to CETA on a quarterly basis.
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52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
13.1.18 Ensure confidentiality in respect of all travel arrangements and concerning all persons
requested by CETA.
13.1.19 Timeous submission of proof that services have been satisfactorily delivered (invoices) as per
CETA’s instructions
2. Air Travel
2.1. The TMC must be able to book full-service carriers as well as low cost carriers.
2.2. The TMC will book the most cost-effective airfares possible for domestic travel.
2.3. For international flights, the airline which provides the most cost effective and practical routings
may be used.
2.4. The TMC should obtain three or more price comparisons where applicable to present the most
cost effective and practical routing to the Traveller.
2.5. The airline ticket should include the applicable airline agreement number as well as the
individual loyalty program number of the Traveller (if applicable).
2.6. Airline tickets must be delivered electronically (SMS and/or email format) to the traveller(s) and
travel bookers promptly after booking before the departure times.
2.7. The TMC will also assist with the booking of charters for VIPs utilising the existing transversal
term contract where applicable as well as the sourcing of alternative service providers for other
charter requirements.
2.8. The TMC will be responsible for the tracking and management of unused e-tickets as per
agreement with the institution and provide a report on refund management once a quarter.
2.9. The TMC must during their report period provide proof that bookings were made against the
discounted rates on the published fairs where applicable.
2.10. Ensure that travellers are always informed of any travel news regarding airlines (like baggage
policies, checking in arrangements, etc.)
2.11. Assist with lounge access if and when required.
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REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
3. Accommodation
3.1. The TMC will obtain price comparisons within the maximum allowable rate matrix as per the
cost containment instruction of the National Treasury.
3.2. The TMC will obtain three price comparisons from accommodation establishments that provide
the best available rate within the maximum allowable rate and that is located as close as
possible to the venue or office or location or destination of the traveller
3.3. This includes planning, booking, confirming and amending of accommodation with any
establishment (hotel group, private hotel, guest house or Bed & Breakfast) in accordance with
CETA’s travel policy.
3.4. CETA travellers may only stay at accommodation establishments with which CETA has
negotiated corporate rates. Should there be no rate agreement in place in the destination, or
should the contracted establishment be unable to accommodate the traveller, the TMC will
source suitable accommodation bearing in mind the requirement of convenience for the
traveller and conformation with acceptable costs, or as stipulated in written directives issued
from time to time by the National treasury or CETA.
3.5. Accommodation vouchers must be issued to all CETA travellers for accommodation bookings
and must be invoiced to CETA as per arrangement. Such invoices must be supported by a
copy of the original hotel accommodation charges.
3.6. The TMC must during their report period provide proof, where applicable, that accommodation
rates were booked within the maximum allowable rates as per the cost containment instruction
of the National Treasury.
3.7. Cancellation of accommodation bookings must be done promptly to guard against no show
and late cancellation fees.
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REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
4. Car Rental and Shuttle Services
4.1 The TMC will book the approved category vehicle in accordance with the CETA Travel Policy
with the appointed car rental service provider from the closest rental location (airport, hotel
and venue).
4.2 The travel consultant should advise the Traveller on the best time and location for collection
and return considering the Traveller’s specific requirements.
4.3 The TMC must ensure that relevant information is shared with travellers regarding rental
vehicles, like e-tolls, refuelling, keys, rental agreements, damages and accidents, etc.
4.4 For international travel the TMC may offer alternative ground transportation to the Traveller
that may include rail, buses and transfers.
4.5 The TMC will book transfers in line with the CETA Travel Policy with the appointed and/or
alternative service providers. Transfers can also include bus and coach services.
4.6 The TMC should manage shuttle companies on behalf of the CETA and ensure compliance
with minimum standards. The TMC should also assist in negotiating better rates with relevant
shuttle companies.
4.7 The TMC must during their report period provide proof that negotiated rates were booked,
where applicable. The TMC will book the approved category vehicle in accordance with the
CETA Travel Policy with the appointed car rental service provider from the closest rental
location (airport, hotel and venue).
4.8 The travel consultant should advise the Traveller on the best time and location for collection
and return considering the Traveller’s specific requirements.
4.9 The TMC must ensure that relevant information is shared with travellers regarding rental
vehicles, like e-tolls, refuelling, keys, rental agreements, damages and accidents, etc.
4.10 For international travel the TMC may offer alternative ground transportation to the Traveller
that may include rail, buses and transfers.
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REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
4.11 The TMC will book transfers in line with the CETA Travel Policy with the appointed and/or
alternative service providers. Transfers can also include bus and coach services.
4.12 The TMC should manage shuttle companies on behalf of the CETA and ensure compliance
with minimum standards. The TMC should also assist in negotiating better rates with relevant
shuttle companies.
4.13 The TMC must during their report period provide proof that negotiated rates were booked,
where applicable.
5. After Hours and Emergency Services
5.1. The TMC must provide a consultant or team of consultants to assist Travellers with after hours
and emergency reservations and changes to travel plans.
5.2. A dedicated consultant/s must be available to assist VIP/Executive Travellers with after hour
or emergency assistance.
5.3. After hours’ services must be provided from Monday to Friday outside the official hours (17h00
to 8h00) and twenty-four (24) hours on weekends and Public Holidays.
5.4. A call centre facility or after hours contact number should be available to all travellers so that
when required, unexpected changes to travel plans can be made and emergency bookings
attended to.
5.5. The Travel Management Company must have a standard operating procedure for managing
after hours and emergency services. This must include purchase order generation of the
request within 24 hours.
6. Communication
6.1. The TMC may be requested to conduct workshops and training sessions for Travel Bookers
of CETA.
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REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
6.2. All enquiries must be investigated, and prompt feedback be provided in accordance with the
Service Level Agreement.
6.3. The TMC must ensure sound communication with all stakeholders. Link the business
traveller, travel coordinator, travel management company in one smooth continuous workflow.
7. Financial Management
7.1. The TMC must implement the rates negotiated by CETA with travel service providers or the
discounted air fares, or the maximum allowable rates established by the National Treasury
where applicable.
7.2. The TMC will be responsible to manage the service provider accounts. This will include the
timely receipt of invoices to be presented to CETA for payment within the agreed time period.
7.3. Enable savings on total annual travel expenditure and this must be reported and proof provided
during monthly and quarterly reviews.
7.4. The TMC will be required to offer a 30 day bill-back account facility to institutions should a
lodge card not be offered. ‘Bill back’, refers to the supplier sending the bill back to the TMC,
who, in turn, invoices CETA for the services rendered.
7.5. Where pre-payments are required for smaller Bed & Breakfast /Guest House facilities, these
will be processed by the TMC. These are occasionally required at short notice and even for
same day bookings.
7.6. Consolidate Travel Supplier bill-back invoices.
The TMC is responsible for the consolidation of invoices and supporting documentation to be
provided to CETA’s Financial Department on the agreed time period (e.g. weekly). This
includes attaching the Travel Authorisation or Purchase Order and other supporting
documentation to the invoices reflected on the Service provider bill-back report or the credit
card statement.
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REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
7.7. Ensure Travel Supplier accounts are settled timeously.
8. Technology, Management Information and Reporting
8.1. The TMC must have the capability to consolidate all management information related to travel
expenses into a single source document with automated reporting tools.
8.2. The implementation of an Online Booking Tool to facilitate domestic bookings should be
considered to optimise the services and related fees.
8.3. All management information and data input must be accurate.
8.4. The TMC will be required to provide the CETA with a minimum of three (3) standard monthly
reports that are in line with the National Treasury’s Cost Containment Instructions reporting
template requirements at no cost. The reporting templates can be found on
http://www.treasury.gov.za/legislation/pfma/TreasuryInstruction/AccountantGeneral.aspx
8.5. Reports must be accurate and be provided as per CETA’s specific requirements at the agreed
time. Information must be available on a transactional level that reflect detail including the
name of the traveller, date of travel, spend category (example air travel, shuttle,
accommodation).
8.6. CETA may request the TMC to provide additional management reports.
8.7. Reports must be available in an electronic format for example Microsoft Excel.
8.8. Service Level Agreements reports must be provided on the agreed date. It will include but will
not be limited to the following:
8.8.1 Travel
a) After hours’ Report;
b) Compliments and complaints;
c) Consultant Productivity Report;
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+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
d) Long term accommodation and car rental;
e) Extension of business travel to include leisure;
f) Upgrade of class of travel (air, accommodation and ground transportation);
g) Bookings outside Travel Policy.
8.8.2 Finance
a) Reconciliation of commissions/rebates or any volume driven incentives;
b) Creditor’s ageing report;
c) Creditor’s summary payments;
d) Daily invoices;
e) Reconciled reports for Travel Lodge card statement;
f) No show report;
g) Cancellation report;
h) Receipt delivery report;
i) Monthly Bank Settlement Plan (BSP) Report;
j) Refund Log;
k) Open voucher report, and
l) Open Age Invoice Analysis.
8.9 The TMC will implement all the necessary processes and programs to ensure that all the data
is secure at all times and not accessible by any unauthorised parties.
9. Account Management
9.1 An Account Management structure should be put in place to respond to the needs and
requirements of the Government Department/Entity and act as a liaison for handling all
matters with regard to delivery of services in terms of the contract.
9.2 The TMC must appoint a dedicated Account or Business Manager that is ultimately
responsible for the management of the CETA’s account.
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REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
9.3 The necessary processes should be implemented to ensure good quality management and
ensuring Traveller satisfaction at all times.
9.4 A complaint handling procedure must be implemented to manage and record the compliments
and complaints of the TMC and other travel service providers.
9.5 Ensure that the CETA’s Travel Policy is enforced.
9.6 The Service Level Agreement (SLA) must be managed and customer satisfaction surveys
conducted to measure the performance of the TMC.
9.7 Ensure that workshops/training is provided to Travellers and/or Travel Bookers
9.8 During reviews, comprehensive reports on the travel spend and the performance in terms of
the SLA must be presented.
10. Value Added Services
The TMC must provide the following value added services:
10.1 Destination information for regional and international destinations:
i. Health warnings;
ii. Weather forecasts;
iii. Places of interest;
iv. Visa information;
v. Travel alerts;
vi. Location of hotels and restaurants;
vii. Information including the cost of public transport;
viii. Rules and procedures of the airports;
ix. Business etiquette specific to the country;
x. Airline baggage policy; and
xi. Supplier updates
10.2 Electronic voucher retrieval via web and smart phones;
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52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
10.3 SMS notifications for travel confirmations;
10.4 Travel audits;
10.5 Global Travel Risk Management;
10.6 VIP services for Executives that include, but is not limited to check-in support.
11. Cost Management
11.1 The National Treasury cost containment initiative and the CETA’s Travel Policy is establishing
a basis for a cost savings culture.
11.2 It is the obligation of the TMC Consultant to advise on the most cost effective option at all
times, and costs should be within the framework of the National Treasury’s cost containment
instructions.
11.3 The TMC plays a pivotal role to provide high quality travel related services that are designed
to strike a balance between effective cost management, flexibility and traveller satisfaction.
11.4 The TMC should have in-depth knowledge of the relevant supplier(s)’ products, to be able to
provide the best option and alternatives that are in accordance with CETA’s Travel Policy to
ensure that the Traveller reaches his/her destination safely, in reasonable comfort, with
minimum disruption, cost effectively and in time to carry out his/her business.
12. Office Management
12.1 The TMC to ensure high quality service to be delivered at all times to the CETA’s travellers.
The TMC is required to provide CETA with highly skilled and qualified human resources of the
following roles but not limited to:
a. Senior Consultants
b. Intermediate Consultants
c. Travel Manager (Operational)
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52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
d. Admin Back Office (Creditors / Debtors/Finance Processors)
e. Strategic Account Manager (per hour)
13. PRICING MODEL
CETA requires bidders to propose two pricing model being the transactional fee model and the
management fee model. CETA will at their discretion select the best possible cost-effective solution.
13.1. Transaction Fees
Refer Annexure A3: Pricing Schedule
13.1.1 The transaction fee must be a fixed amount per service. The fee must be linked to the cost
involved in delivering the service and not a percentage of the value or cost of the service
provided by third party service providers.
i) Off-site option (Template 2)
13.1.2 The Bidder must further indicate the estimated percentage split between Traditional booking
and On-line bookings.
NB: submission of an incomplete pricing schedule will lead to immediate disqualification.
NB: The total with VAT inclusive will be used for evaluation purposes and will not result in total contract
amount. Quoted rates must be valid for 12 months, thereafter quoted escalation will applicable as per
pricing schedule above.
NB. Some of the services costed above will be used if and when required and pricing schedule will be
used for those costing.
NB. These services are not limited to the pricing schedule list but serve as a guideline
13.2. Volume driven incentives
13.2.1 It is important for bidders to note the following when determining the pricing:
i. National Treasury has negotiated non-commissionable fares and rates with various
airlines carriers and other service providers;
ii. No override commissions earned through CETA reservations will be paid to the TMCs;
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52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
iii. An open book policy will apply, and any commissions earned through the CETA
volumes will be reimbursed to CETA.
iv. TMCs are to book these negotiated rates or the best fare available, whichever is the
most cost effective for the institution.
13.3. PROJECT DURATION
The CETA Employee Wellness Service are required for a duration of 3 years from the date of
appointment
DELIVERY ADDRESS
The goods or services must be supplied or provided at the following physical addresses.
No Physical Address GPS Coordinates (optional)
1 CETA Head Office Not Provided
52 on 14th Road
Noordwyk
Midrand
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REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
EVALUATION CRITERIA
Criterion 1 – Compulsory Requirements
The bidder must submit compulsory documents as outlined on of this bid document. Bidders that
fail to meet all compulsory requirements will be disqualified. Bidders that meet all compulsory
requirements will be further evaluated on functionality.
Criterion 2 – Functionality Evaluation
The bidder must clearly demonstrate if they have the appropriate skills, experience, and capacity to
deliver the scope of work as described in these terms of reference. Functionality is worth 100 points. The
minimum threshold is 70 points. Bidders who score less than 70 points on functionality will, therefore, be
disqualified. Those who score 70 points or more will be further evaluated on Price and Specific goals.
The functionality evaluation is broken down as follows:
# Technical Evaluation Criterion Weight
1 GENERAL 30
1.1 • Provide a detailed transition plan for implementing the 10
service without service interruptions and engage with the
incumbent service provider to ensure a smooth transition
as per the scope of work.
• The Bidder must provide a detailed explanation of the
methodology, which details how the service will be carried
out as outlined in the scope of work
The detailed plan is clear, relevant, and demonstrates the
bidder’s understanding of the requirements and is tailored to
the project’s needs. = 10 points
The plan is detailed, but it demonstrates an average
understanding of the requirements. = 5 points
No plan provided or lack of understanding = 0 points
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“Road To Renewal”
1.2 Provide reference letters from at least three (3) contactable 10
existing/recent clients (within past 3 years) whom we may
contact for references. The letter should be printed on the
official letterhead of the referee and signed. It must provide
the company name, the contact person’s name, address, and
phone number. Additionally, the letter should reference
relevant work experience as specified in this bid, including the
duration of the contract, the value of the travel expenditure, a
brief description of the services rendered, and the level of
satisfaction achieved.
3 or more reference letters provided = 10 points
2 reference letters provided = 5 points
1 reference letter provided = 2 points
No reference provided = 0 points
1.3 ASATA (Association of South African Travel Agents) 10
Membership. Provide proof of such a membership certificate
that includes a unique QR code that allows for instant
verification of authenticity by evaluators.
Compliant document = 10 points
Non-compliant or non-submission = 0 points
2 40
RESERVATIONS
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“Road To Renewal”
2.1 Manage all reservations/ bookings. 10
Describe the process of how all travel reservations/ bookings
are handled, e.g., hotel (accommodation), car rental, flights,
etc.
This will include, without limitation, an example of a detailed,
complex itinerary confirmation that includes air, car, hotel,
passport requirements, confirmation numbers, and additional
proof of competency as per the scope of work.
The detailed process is clear, relevant, and demonstrates
bidders’ understanding of the requirements and is tailored to
the project’s needs. = 10 points
The process is detailed, but it demonstrates an average
understanding of the requirements. = 5 points
No process plan provided or lack of understanding = 0 points
2.2 Manage group bookings. 10
Describe the process plan on your capabilities for handling
group bookings (e.g., for meetings, conferences, events, etc.).
Please specify if these bookings would be done by the TMC
or outsourced.
The detailed process plan is clear, relevant, and
demonstrates bidders’ understanding of the requirements
and is tailored to the project needs. = 10 points
The process plan detailed an average understanding of the
requirements. = 5 points
No process plan provided or lack of understanding = 0 points
2.3 Manage airline reservations. 10
Describe in detail the process of booking the most cost-
effective and practical routing for the traveler.
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“Road To Renewal”
This will include, without limitation, the refund process and
how you manage the unused non-refundable airline tickets,
your ability to secure special airline services for traveler(s),
including preferred seating, waitlist clearance, special meals,
travelers with disabilities, etc.
The detailed process is clear, relevant, and demonstrates
bidders’ understanding of the requirements and is tailored to
the project’s needs. = 10 points
The process is detailed and demonstrates an average
understanding of the requirements. = 5 points
No process plan provided or lack of understanding = 0 points
2.4 After-hours and emergency services 10
The bidder must have capacity to provide reliable and
consistent after-hours and emergency support to traveler(s).
Please provide details/ Standard Operating Procedure of your
after-hours support, e.g.
- how it is accessed by Travelers,
- where it is located, centralized/ regionalized,
in-country (owned)/ outsourced, etc.
- is it available 24/7/365
- Reminders to CETA to process purchase
orders within 24 hours to reduce queries on
invoices
Detailed Standard Operating Procedure plans are clear,
relevant, and demonstrate bidders’ understanding of the
requirements and are tailored to the project needs. = 10
points
The Standard Operating Procedure plan detailed an average
understanding of the requirements. = 5 points
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“Road To Renewal”
No detailed Standard Operating Procedure Plan provided or
lack understanding = 0 points
3 10
COMMUNICATION
3.1 Describe how you will ensure that travel bookers are informed 10
of the travel booking processes.
Describe your communication process where the traveler,
travel coordinator/booker, and travel management company
will be linked in one smooth, continuous workflow.
Detailed communications process flow and linkages are
clear, relevant, and demonstrate bidders’ understanding of
the requirements and are tailored to the project needs. = 10
points
The communication process flow detailed an average
understanding of the requirements. = 5 points
No communication process flow plan provided or a lack of
understanding = 0 points
4 10
FINANCIAL MANAGEMENT
4.1 - Describe how you will implement the negotiated rates and 10
maximum allowable rates established either by the CETA or
the National Treasury.
- Describe how you will manage the 30-day bill-back account
facility.
- Describe how pre-payments will be handled where it is
required for smaller Bed & Breakfast /Guest House facilities.
- Describe how invoicing will be handled, including the process
of rectifying discrepancies between purchase orders and
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REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
invoices, supporting documentation, reconciliation of
transactions, and the timely provision of invoices to CETA.
Detailed process is clear, relevant, covering all the 4
aspects, and demonstrates bidders’ understanding of the
requirements, and is tailored to the project needs. = 10
points
Process detailed an average understanding of the
requirements and covered less than 4 aspects. = 5 points
No process plan provided or lack of understanding = 0 points
5 10
VALUE ADDED SERVICES
5.1 Please provide information on any value-added services your 10
company can offer. Services, such as visa assistance, travel
alerts, reporting, and 24/7 support, improve efficiency, safety,
and cost-effectiveness for the client in support of the bid.
• Breakdown value adding points
- 5 or more value adding services aligned to the
scope of work= 10 points
- 3-4 value adding services aligned to the scope of
work= 5 points
- 1-2 value adding services aligned to the scope of
work= 2 points
- 0 (Zero) value adding services aligned to the
scope of work= 0 points
of 57
REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
RATING SCALE THAT BEC MEMBERS MAY USE
Rating Definition Score
Excellent Exceeds the requirement. Exceptional demonstration by the 5
supplier of the relevant ability, understanding, experience,
skills, resource and quality measures required to provide the
goods / services. Response identifies factors that will offer
potential added value, with supporting evidence.
Good Satisfies the requirement with minor additional benefits. 4
Above average demonstration by the supplier of the
relevant ability, understanding, experience, skills, resource
and quality measures required to provide the goods /
services. Response identifies factors that will offer potential
added value, with supporting evidence.
Acceptable Satisfies the requirement. Demonstration by the supplier of 3
the relevant ability, understanding, experience, skills,
resource, and quality measures required to provide the
goods / services, with supporting evidence.
Minor Satisfies the requirement with minor reservations. Some minor 2
Reservations reservations of the supplier’s relevant ability, understanding,
experience, skills, resource and quality measures required to
provide the goods / services, with little or no supporting
evidence.
Serious Satisfies the requirement with major reservations. 1
Reservations Considerable reservations of the supplier’s relevant ability,
understanding, experience, skills, resource and quality
measures required to provide the goods / services, with little
or no supporting evidence.
Unacceptable Does not meet the requirement. Does not comply and/or 0
insufficient information provided to demonstrate that the
supplier has the ability, understanding, experience, skills,
resource & quality measures required to provide the goods /
services, with little or no supporting evidence.
of 57
REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
Criterion 3 - Price and Preference Evaluation
Bidders will be further evaluated in terms of the specific goals allocated points in terms of this RFP. As
per the table below, price will be evaluated over 80 points and preference points over 20:
The specific goals allocated Number of points allocated
Criteria points (80/20 system)
B-BBEE contribution level score B-BBEE Level 1 10
of the bidder B-BBEE Level 2 8
B-BBEE Level 3 6
B-BBEE Level 4 4
B-BBEE Level 5-6 2
B-BBEE Level 7-8 1
Non-compliant contributor 0
100% - 51% Women 5
Ownership
50.99% - 35% Women 3
Ownership
CETA transformation strategic 34.99% - 20% Women 1
position to empower designated Ownership
groups in line with the 100% - 51% Youth Ownership 5 Transformation Policy
50.99% - 35% Youth 3
Ownership
34.99% - 20% Youth 1
Ownership
Whilst CETA is issuing this invitation in good faith, it reserves the right to cancel or delay the selection
process at any time without providing reasons therefore and reserves the right not to select any of the
respondents to this invitation
BID NO: 018-2025/2026 terms of reference were approved as follows:
Name............................ Signature:.........................Date:.................................
BSC Chairperson
of 57
REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
3. ADMINISTRATIVE ENQUIRIES
ANY ENQUIRIES REGARDING THE BIDDING PROCEDURE MAY BE DIRECTED TO:
Department: Supply Chain Management Unit
Contact Person: Dr Sibusiso Sifunda
Tel: 011 265 5901
E-mail: [email protected] and CC [email protected]
Kindly note that your technical enquiries will be facilitated by SCM between the service provider and the
relevant CETA project lead.
of 57
REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
PART A
INVITATION TO BID
YOU ARE HEREBY INVITED TO BID FOR REQUIREMENTS OF THE (NAME OF DEPARTMENT/ PUBLIC ENTITY)
BID NUMBER: Bid No:018 -2025/2026 CLOSING DATE: 25 February 2026 CLOSING TIME: 11:00
APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF TRAVEL MANAGEMENT
DESCRIPTION SERVICES
BID RESPONSE DOCUMENTS MAY BE DEPOSITED IN THE BID BOX SITUATED AT (STREET ADDRESS)
BIDDING PROCEDURE ENQUIRIES MAY BE DIRECTED TO TECHNICAL ENQUIRIES MAY BE DIRECTED TO:
CONTACT PERSON CONTACT PERSON
TELEPHONE NUMBER TELEPHONE NUMBER
FACSIMILE NUMBER FACSIMILE NUMBER
E-MAIL ADDRESS E-MAIL ADDRESS
SUPPLIER INFORMATION
NAME OF BIDDER
POSTAL ADDRESS
STREET ADDRESS
TELEPHONE NUMBER CODE NUMBER
CELLPHONE NUMBER
FACSIMILE NUMBER CODE NUMBER
E-MAIL ADDRESS
VAT REGISTRATION
NUMBER
SUPPLIER TAX CENTRAL
COMPLIANCE STATUS COMPLIANCE SUPPLIER
OR SYSTEM PIN: DATABASE
No: MAAA
ARE YOU THE
ACCREDITED
ARE YOU A FOREIGN BASED
REPRESENTATIVE IN Yes No
SUPPLIER FOR THE GOODS
SOUTH AFRICA FOR Yes No
/SERVICES OFFERED?THE GOODS [IF YES, ANSWER THE
/SERVICES [IF YES ENCLOSE PROOF] QUESTIONNAIRE BELOW]
OFFERED?
QUESTIONNAIRE TO BIDDING FOREIGN SUPPLIERS
of 57
REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
IS THE ENTITY A RESIDENT OF THE REPUBLIC OF SOUTH AFRICA (RSA)? YES NO
DOES THE ENTITY HAVE A BRANCH IN THE RSA? YES NO
DOES THE ENTITY HAVE A PERMANENT ESTABLISHMENT IN THE RSA? YES NO
DOES THE ENTITY HAVE ANY SOURCE OF INCOME IN THE RSA? YES NO
IS THE ENTITY LIABLE IN THE RSA FOR ANY FORM OF TAXATION? YES NO
IF THE ANSWER IS “NO” TO ALL OF THE ABOVE, THEN IT IS NOT A REQUIREMENT TO REGISTER FOR A TAX COMPLIANCE STATUS
SYSTEM PIN CODE FROM THE SOUTH AFRICAN REVENUE SERVICE (SARS) AND IF NOT REGISTER AS PER 2.3 BELOW.
of 57
REQUEST FOR PROPOSAL
52-54 on 14th Road, Noordwyk, Midrand, 1687
+27 11 265 5901 | [email protected]
www.ceta.org.za
“Road To Renewal”
PART B
TERMS AND CONDITIONS FOR BIDDING
1. BID SUBMISSION:
1.1. BIDS MUST BE DELIVERED BY THE STIPULATED TIME TO THE CORRECT ADDRESS. LATE BIDS WILL NOT BE ACCEPTED
FOR CONSIDERATION.
1.2. ALL BIDS MUST BE SUBMITTED ON THE OFFICIAL FORMS PROVIDED (NOT TO BE RE-TYPED) OR IN THE MANNER
PRESCRIBED IN THE BID DOCUMENT.
1.3. THIS BID IS SUBJECT TO THE PREFERENTIAL PROCUREMENT POLICY FRAMEWORK ACT, 2000 AND THE
PREFERENTIAL PROCUREMENT REGULATIONS, THE GENERAL CONDITIONS OF CONTRACT (GCC) AND, IF
APPLICABLE, ANY OTHER SPECIAL CONDITIONS OF CONTRACT.
1.4. THE SUCCESSFUL BIDDER WILL BE REQUIRED TO FILL IN AND SIGN A WRITTEN CONTRACT FORM (SBD7).
2. TAX COMPLIANCE REQUIREMENTS
2.1 BIDDERS MUST ENSURE COMPLIANCE WITH THEIR TAX OBLIGATIONS.
2.2 BIDDERS ARE REQUIRED TO SUBMIT THEIR UNIQUE PERSONAL IDENTIFICATION NUMBER (PIN) ISSUED BY SARS TO
ENABLE THE ORGAN OF STATE TO VERIFY THE TAXPAYER’S PROFILE AND TAX STATUS.
2.3 APPLICATION FOR TAX COMPLIANCE STATUS (TCS) PIN MAY BE MADE VIA E-FILING THROUGH THE SARS WEBSITE
WWW.SARS.GOV.ZA.
2.4 BIDDERS MAY ALSO SUBMIT A PRINTED TCS CERTIFICATE TOGETHER WITH THE BID.
2.5 IN BIDS WHERE CONSORTIA / JOINT VENTURES / SUB-CONTRACTORS ARE INVOLVED; EACH PARTY MUST SUBMIT A
SEPARATE TCS CERTIFICATE / PIN / CSD NUMBER.
2.6 WHERE NO TCS PIN IS AVAILABLE BUT THE BIDDER IS REGISTERED ON THE CENTRAL SUPPLIER DATABASE (CSD), A
CSD NUMBER MUST BE PROVIDED.
2.7 NO BIDS WILL BE CONSIDERED FROM PERSONS IN THE SERVICE OF THE STATE, COMPANIES WITH DIRECTORS WHO
ARE PERSONS IN THE SERVICE OF THE STATE, OR CLOSE CORPORATIONS WITH MEMBERS PERSONS IN THE SERVICE
OF THE STATE.”
NB: FAILURE TO PROVIDE / OR COMPLY WITH ANY OF THE ABOVE PARTICULARS MAY RENDER THE BID INVALID.
SIGNATURE OF BIDDER: ...................................................
CAPACITY UNDER WHICH THIS BID IS SIGNED: ...................................................
(Proof of authority must be submitted e.g. company resolution)
DATE: .................................
of 57
No specific requirements found
B-BBEE Minimum Level: 1
N/A
B-BBEE Level
—
Industry Sectors
—
Provinces
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Travel Management TOR Bid 018-2025-2026.pdf
Construction Education and Training Authority tender in Gauteng. Closing 2/25/2026. APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF TRAVEL MANAGEMENT SERVICES ...
Check if your company qualifies for this tender before you apply.
Organization
Construction Education and Training Authority
Contact Person
Dr Sibusiso Sifunda
Phone
011-265-5901
[email protected]
Address
52-54 on 14th Road - Noordwyk - Midrand - 1687
25 February 2026 at 09:00
Location
Gauteng
Closing Date
25 February 2026 at 09:00
Organization
Construction Education and Training Authority
Urgent: Closing Soon
This tender closes in less than 3 days
Mandatory Requirements
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Median Estimate
R 6 447 914
Range
Based on 3 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.