Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Issuing Organization
Medical Research Council of South AfricaLocation
Western Cape
Closing Date
12 Aug 2026
Documents available on tender detail page
Tender Type
Request for Quotation
Delivery Location
South African Medical Research Council Cape Town - Parow - Cape Town - 7505
Organization Type
GOVERNMENT
Published
06 Aug 2026
OCDS Reference
ocds-9t57fa-164779
The south african medical research council (samrc) is seeking a service provider to support its information technology and systems department with the twilio software platform, specifically for whatsapp business messaging. The scope includes rica registration, number provisioning, activation, configuration, and ongoing support including bundle monitoring and top-ups.
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Date & Time
Wednesday, 12 August 2026 - 11:00
Venue
null
Please refer to link below for documents and submission requirements: https://scmportal.samrc.ac.za/acquisitions/OPEN%20RFQ Should you wish to participate, kindly ensure that submission is made in accordance with requirements and within stipulated closing date and time.
Categories
Request for Quotation
South African Medical Research Council Cape Town - Parow - Cape Town - 7505
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AI Document Analysis Stages
Evaluation Criteria
Source: FILE-172-18-16-142-8971439347376576-1785491425263.pdf (RFQ)06 Aug
2026
Tender Published
Tender was published
12 Aug
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
FILE-172-18-16-142-8971439347376576-1785491425263.pdf
The South African Medical Research Council (SAMRC) is seeking a service provider to support the configuration and ongoing use of the Twilio software platform, specifically for WhatsApp Business messaging. The scope includes RICA registration, provisioning a South African Twilio number, activating and configuring it for WhatsApp Business, purchasing messaging bundles, monitoring balances, and providing cost reporting. The contract is for 36 months of monitoring and top-up services.
To download these documents and access AI-powered analysis, visit the main tender page.
Organization
Medical Research Council of South AfricaContact Person
Supply Chain Management
Phone
021-938-0911
Matched by category & region
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Median Estimate
R 929 983
Range
Based on 14 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
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Suitably qualified and experienced service providers with proven experience in providing Twilio/WhatsApp Business API support. The provider must be able to handle RICA registration and purchase/provision South African Twilio numbers.
Technical Specifications
Source: FILE-172-18-16-142-8971439347376576-1785491425263.pdf (RFQ)The South African Medical Research Council (SAMRC) Information Technology and Systems Department
(ITSD) is inviting proposals from suitably qualified and experienced service providers to support SAMRC in
the configuration and ongoing use of the Twilio (www.twilio.com) software platform.
The South African Medical Research Council (SAMRC), Cape Town, invites proposals from service
providers to assist SAMRC's Information Technology and Systems Department (ITSD) with the use of the
Twilio (www.twilio.com) software platform, including RICA registration, number provisioning, and
ongoing WhatsApp Business messaging support.
The proposal outline and detail should include the following:
System Support Requirements
Supporting of Twilio software and functionality for WhatsApp Business messaging
Assistance with SAMRC RICA requirements for a WhatsApp-enabled cell number
Purchase and provisioning of a South African Twilio number
Activation and configuration of the Twilio number for WhatsApp Business use
Purchase of WhatsApp messaging bundles via Twilio (once-off and/or monthly)
Monitoring of monthly WhatsApp bundle balances, with proactive top-up based on usage
Indicative cost reporting on message usage (e.g. approx. USD 5 per 1000 messages)
Regular monitoring of WhatsApp bundle balances (e.g. approx. USD 5 per 1000 messages)
Proven experience providing Twilio/WhatsApp Business API support
of 2
Pricing Schedule
Source: FILE-172-18-16-142-8971439347376576-1785491425263.pdfItem Description Qty Unit price Cost (R) excl. VAT
WhatsApp-enabled cell number
number
WhatsApp Business use
messages)
bundle balances
Sub-total excl. VAT
Add VAT @ 15%
Total incl. VAT
of 2
of 2
Item Description Qty Unit price Cost (R) excl. VAT
Compliance Requirements
Source: FILE-172-18-16-142-8971439347376576-1785491425263.pdf (RFQ)No specific requirements found
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
Address
1 Soutpansberg Rd, Prinshof 349-Jr, Pretoria, 0084, South Africa
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
06 Aug 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Contact
021-938-0911[email protected]www.mrc.ac.za1 Soutpansberg Rd, Prinshof 349-Jr, Pretoria, 0084, South Africa
Key Personnel
Provinces Active
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