Sap core financial and operational software implementation for city of cape town

• Tender Advertised: 12 June 2026
• Non-Compulsory Briefing Session (Virtual): 19 June 2026 at 9:00 am (Attendance strongly recommended)
• Venue for Briefing Session: Microsoft Teams (Link to be provided upon request)
• Closing Date: 16 July 2026
• Closing Time: 10:00 am

A non-compulsory briefing session will be held virtually via Microsoft Teams on 19 June 2026 at 9:00 am. Attendance is strongly recommended. The link will be provided upon request to the CCT Tender Representative.

• CCT Tender Representative: Email: [email protected] (Reference tender number 279C/2025/26 in the subject line for enquiries).

• The tender document, completed and signed, along with any supporting documents, must be submitted in a sealed envelope.
• The envelope should be endorsed with the Tenderer's name and address, the tender number (279C/2025/26), the full tender description, and the tender box number.
• The sealed envelope must be placed in the designated tender box before the closing time.
• If the tender offer is too large for the box or the box is full, inquire at the Tender Distribution Office for alternative instructions.
• It is the Tenderer's responsibility to ensure the tender is correctly submitted.
• Tender Fee: A non-refundable tender fee of R200 is required for a hard copy of the tender document. This fee is not applicable for website downloads.

TENDERER NAME of Company/Close Corporation or Partnership / Joint Venture/ Consortium or Sole Proprietor /Individual (hereinafter the “Tenderer”) TRADING AS (if different from above) Registration number of Tenderer Physical address and chosen domicilium citandi et executandi of Tenderer NATURE OF TENDER OFFER (please indicate below) Main Offer (see clause 2.2.11.1) Alternative Offer (see clause 2.2.11.1) TENDER SERIAL NO.: SIGNATURES OF CCT OFFICIALS AT TENDER OPENING

Must be an accredited SAP partner with valid OSM accreditations and formal authorization through a Manufacturer Authorization Form (MAF) letter. Must demonstrate minimum functionality score requirements. Must comply with all specifications including technical, functional, and implementation service frameworks. Must submit all required returnable documents including declarations, certificates, and functionality criteria submissions.

• The tender is for the installation, customisation, implementation, and post go-live system stabilisation of SAP Core Financial and Operational Software Solutions for the City of Cape Town.
• The contract period is up to 36 months from the commencement date.
• Tenderers must provide a detailed "Proposed Tender Methodology and Approach write-up" which includes:
• Project Strategy, Methodology and Approach – Technical and General.
• Accelerators, Tools and Templates.
• Risk and Issue Mitigation.
• Knowledge Transfer & Enablement.
• Tenderers must provide a "Proposed Project Implementation Schedule" including high-level activity phases, durations, sequencing, dependencies, milestones, and critical path.
• Tenderers must provide a "Proposed Project Implementation Organisation Structure Schematic" with roles and responsibilities.
• The solution must align with CCT's proposed future architecture and end goals as detailed in Annexure J.

• Tenderers must provide a "Proposed Tender Methodology and Approach write-up" detailing:
• Project Strategy, Methodology and Approach (Technical and General).
• Accelerators, Tools and Templates.
• Risk and Issue Mitigation.
• Knowledge Transfer & Enablement.
• A "Proposed Project Implementation Schedule" is required, including high-level activity phases, durations, sequencing, dependencies, milestones, and critical path.
• A "Proposed Project Implementation Organisation Structure Schematic" with roles and responsibilities is required.
• The methodology should align with CCT's expectations outlined in Annexure K.
• For Joint Ventures or Consortiums, the tender response must detail the work undertaken by each party.

• Tenderers must demonstrate "Tenderer Solution Experience" by providing at least one reference client where they implemented the required Critical CORE SAP Solution Area.
• Contactable reference details (phone and email) must be provided for validation.
• Reference letters detailing all SAP solution components implemented are required.
• Tenderers must provide "Team Member Experience" for proposed named resources against CCT Critical Roles.
• Minimum expectation for critical roles is 8 years of SAP experience, including full upgrade or implementation cycle experience of SAP S/4HANA.
• CVs with certified copies of qualifications and certifications must be submitted for each team member.
• A named resource can only be allocated to one critical role.

• Tenderers must provide Quality and Stage Gates per release and for the project as a whole.
• Deliverables must align with CCT's minimum requirements as defined in Annexure K.
• Failure to provide all expected deliverables may result in zero point allocation.

• Pricing schedules must be completed according to the "Pricing Instructions" in Part C.4.
• For Stage 2, the Price Schedules must fully reflect the effort detailed in the technical proposal.
• Price Schedules 1-4 cover implementation costs.
• Price Schedule 5 is an aggregate of Schedules 1-4.
• Price Schedules 6-9 are rate-based and do not form part of implementation costs.

• A non-refundable tender fee of R200 is required for a hard copy of the tender document. This fee is not applicable for website downloads.
• Pricing schedules must be completed as per the instructions in Part C.4.
• For Stage 2, CCT expects the Price Schedules to fully cater for the effort reflected in the technical proposal.
• Price Schedules 1 to 4 cover Implementation costing.
• Price Schedule 5 is an aggregate of Price Schedules 1 to 4.
• Price Schedules 6 to 9 are rate-based and cover costs per unit, not implementation costs.

• Tenderers must be registered on the City of Cape Town (CCT) Supplier Database.
• Tenderers must be registered on the National Treasury Web Based Central Supplier Database (CSD).
• Tenderers must declare any potential conflict of interest in Schedule F.6.
• Tenderers must declare past Supply Chain Management practices in Schedule F.7 (MBD 8).
• Tenderers must provide a completed Declaration of Interest – State Employees (MBD 4 amended) in Schedule F.5.
• Tenderers must provide a Certificate of Independent Tender Determination in Schedule F.9.
• Tenderers must provide Authorisation for the Deduction of Outstanding Amounts Owed to the CCT in Schedule F.8.
• Tenderers must be a valid accredited SAP Solution Software Implementing Agent at the date of tender closing and contract signature.
• Tenderers must submit a valid and verifiable "Manufacturer Authorisation Form" (MAF) issued by SAP (SA) within 3 months before tender closing.

The document references "OCCUPATIONAL HEALTH AND SAFETY AGREEMENT" (C.3) but does not provide specific details within the extracted text. Further review of the full document is recommended for detailed requirements.

No specific environmental requirements were found in the provided text. Further review of the full document is recommended.

• The contract will be subject to the CCT's Supply Chain Management Policy.
• Abuse of the SCM system may lead to tender rejection, contract cancellation, supplier restriction, or other remedies.
• Tenderers must avoid conflicts of interest and declare any perceived or known conflicts.
• The contract period is up to 36 months from the commencement date.
• The project must comply with the Municipal Finance Management Act (MFMA), limiting the tender validity to a maximum of three financial years.
• CCT may accept or reject any tender offer and cancel the tender process at any time before contract formation.
• Disputes, objections, complaints, and queries must be lodged within 14 days of the decision or action.
• Appeals against decisions must be submitted in writing to the City Manager within 21 days of notification.
• Tenderers must comply with the Protection of Personal Information Act (POPIA).

• Tenderers must be accredited and authorised SAP Solution Software Implementing Agents.
• Tenderers must submit a "Proposed Tender Methodology and Approach write-up" that addresses CCT's requirements.
• Tenderers must provide a "Proposed Project Implementation Schedule" and "Proposed Project Implementation Organisation Structure" aligned with the methodology.
• All CCT requirements as defined in Annexures F, G, I, J, K, and L must be addressed.

The tender follows a two-stage evaluation process. Stage 1 assesses Eligibility, Functional Scoring, and Compliance. Only tenderers who meet the minimum requirements in Stage 1 will proceed to Stage 2. The minimum qualifying score for functionality is 70 points. Evaluation criteria include Tenderer Solution Experience (40 points), Tenderer Methodology and Approach, Implementation Schedule and Implementation Organisation Structure (50 points), and Team Member Experience (10 points). Functional scoring points are awarded based on potential point values, and failure to provide complete information may lead to a lower score.