36-Month term tender: veterinary & emergency animal health services for cape town’s service dogs and horses

Term tender for the provision of comprehensive veterinary, emergency, diagnostic, and ancillary animal health services. Services are required for the Safety and Security Directorate’s service animals (canines and horses) over a 36-month contract period. The scope includes routine and emergency veterinary care, diagnostics, and related support to ensure operational readiness and welfare of the animals.

Closing date: 4 August 2026 at 10:00. Optional virtual clarification meeting: 22 July 2026 at 09:00 (Microsoft Teams). Tender validity period: 120 days post-closing, extendable to 12 months + 6 months by mutual agreement.

SCM Tender Representative: Email: [email protected]. Submission address: Tender & Quotation Boxes Office, 2nd Floor (Concourse Level), Civic Centre, 12 Hertzog Boulevard, Cape Town. Appeals/legal queries: City Manager, Legal Compliance Unit, 20th Floor, Tower Block, 12 Hertzog Boulevard, Cape Town 8001; Post: Private Bag X918, Cape Town 8000; Email: [email protected]. POPIA queries: City Manager, Information Officer, 20th Floor, Tower Block, 12 Hertzog Boulevard, Cape Town 8001; Post: Private Bag X9181, Cape Town 8000; Email: [email protected]. Supplier Database Registration: Supplier Management Unit, 2nd Floor (Concourse Level), Civic Centre, 12 Hertzog Boulevard, Cape Town; Tel: 021 400 9242/3/4/5.

Submit a sealed envelope containing the completed and signed tender document, all required returnable schedules, and supporting documents. The envelope must be marked with: tender number (007S/2026/27), tender description, tender box number (179), and closing date. Deposit in Tender Box 179 at the Tender & Quotation Boxes Office, 2nd Floor (Concourse Level), Civic Centre, 12 Hertzog Boulevard, Cape Town before 10:00 on 4 August 2026. If the box is full or the submission is too large, seek assistance at the public counter. Electronic submissions (email/fax) will be rejected. Late submissions are not accepted. Tender fee: R200 (non-refundable for hard copies; not applicable for downloads). Attend the optional virtual clarification meeting on 22 July 2026 at 09:00 via Microsoft Teams (link: https://teams.microsoft.com/meet/336653789082695?p=joUrMFunDG92FIBArA; Meeting ID: 336 653 789 082 695; Passcode: X8mA7pi9). Ensure all documents are legible, complete, and signed. Non-compliance with submission requirements may disqualify the tender.

Scope: Provision of veterinary, emergency, diagnostic, and ancillary animal health services for the City of Cape Town’s Safety and Security Directorate’s service animals (canines and horses). Contract period: 36 months from commencement. Services are allocated on an as-needed basis, with no guaranteed minimum volume. Two categories: Category A (Veterinary Services for Canines) and Category B (Veterinary Services for Horses). The CCT will appoint one primary service provider (Winner) and one alternative provider (Alternative Tenderer) per category. Emergency services may bypass the Winner if the Alternative Tenderer can respond faster. Mandatory requirements: For Category A, valid SAVC registration as a veterinarian and a Facility Compliance/Registration Certificate in the tenderer’s name. For Category B, valid SAVC registration as a veterinary specialist (large animals – horses) and a Facility Compliance/Registration Certificate. Facilities must be located within the City of Cape Town’s geographical boundaries by contract commencement.

Tenderers must demonstrate professional and technical qualifications, competence, financial resources, equipment, managerial capability, reliability, experience, and reputation. For Category A (Canines): Valid SAVC registration as a veterinarian and a Facility Compliance/Registration Certificate in the tenderer’s name. For Category B (Horses): Valid SAVC registration as a veterinary specialist (large animals – horses) and a Facility Compliance/Registration Certificate. Facilities must be located within the City of Cape Town’s boundaries by contract commencement. Joint ventures must provide agreements and individual qualifications for each party.

Tenderers must ensure all services meet the specified standards and comply with the Conditions of Tender and Specifications (Section C.5). Samples may be requested for testing; submitted samples may not be returned. Tenderers must cooperate with CCT-appointed external service providers for due diligence reviews and risk assessments. Quality assurance includes adherence to all legal and regulatory requirements, including the Occupational Health and Safety Act and relevant veterinary standards.

Pricing must comply with the Price Schedule (Section C.4). All prices/rates must cover the full scope of services, obligations, and risks. Arithmetical errors will be corrected by the CCT: amounts in words govern over figures; line item totals govern over unit rates. Excessively low/high rates may require justification or amendment. The CCT reserves the right to request revisions if rates are deemed unreasonable. Pricing must be submitted in the format specified in the Price Schedule, with all line items completed.

Pricing must comply with the Price Schedule (Section C.4). All prices/rates must cover the full scope of services, obligations, and risks. Arithmetical errors will be corrected by the CCT: amounts in words govern over figures; line item totals govern over unit rates. Excessively low/high rates may require justification or amendment. Payment terms and guarantees (e.g., performance security, advance payment) are specified in Annexures C and D. Tenderers must submit audited financial statements (past 3 years) if the transaction value exceeds R10 million. No costs incurred in tender preparation are reimbursable by the CCT.

Mandatory compliance: Registered on the City of Cape Town (CCT) Supplier Database and National Treasury Central Supplier Database (CSD) as a service provider. Tax compliance: Valid SARS Tax Compliance Status PIN required for all tenderers (including joint venture partners). Submit PIN with tender or to Supplier Management Unit. CCT verifies compliance via CSD/e-Filing; non-compliance may lead to rejection. Required returnable documents: Declaration of Interest – State Employees (Schedule F.5), Conflict of Interest Declaration (Schedule F.6), Declaration of Past SCM Practices (Schedule F.7), Certificate of Independent Bid Determination (Schedule F.9), Authorisation for Deduction of Outstanding Amounts (Schedule F.8). Additional requirements: No restrictions under SCM Policy, no conflicts of interest, no prior convictions under the Competition Act, and compliance with POPIA. Joint ventures must submit individual registrations and certificates for each party.

Compliance with the Occupational Health and Safety Act (OHSA) is mandatory. Tenderers must submit a Health and Safety Plan upon request, demonstrating competencies and resources to deliver services safely. The plan must align with OHSA, its regulations, and the CCT’s Health and Safety Specification. Tenderers must ensure all work and equipment usage complies with OHSA. Subcontractors must also comply with these conditions.

Contract duration: 36 months from commencement date. The CCT may appoint one primary service provider (Winner) and one alternative provider (Alternative Tenderer) per category (Category A: Canines; Category B: Horses). Services are allocated on an as-needed basis with no guaranteed minimum volume. The CCT may use the Alternative Tenderer if the Winner is unavailable, lacks capacity, or fails to meet obligations. Emergency services may bypass the Winner if the Alternative Tenderer can respond faster. Contract terms include compliance with the CCT’s Supply Chain Management Policy, Occupational Health and Safety Act, and POPIA. Performance security, advance payment guarantees, and insurance are required as per Annexures C, D, and A. Contract price adjustments are governed by Schedule F.1.

Evaluation uses the 80/20 price-preference system. Price (80 points): Based on the sum of prices/rates in the Price Schedule (Section C.4) relative to estimated quantities. Preference (20 points): Awarded for B-BBEE expenditure and profit contributions as per the Preference Schedule. Specific Goals: B-BBEE expenditure contributions earn 1–6 points based on percentage thresholds (e.g., >15% = 6 points). B-BBEE profit contributions earn 3–6 points based on percentage thresholds (e.g., >5% = 6 points). Only responsive tenders (fully compliant with all conditions) are evaluated. Preference points require verifiable documentary proof; failure to submit evidence may result in zero points for that criterion.