Three-year internet service provider contract for alfred duma local municipality

Appointment of Internet Service Providers for a three-year period to supply internet services to Alfred Duma Local Municipality buildings. Includes Layer 2 fibre links between key buildings (Lister Clarence, Town Hall, Electrical, Engineering, Public Safety). Requires 99% uptime guarantee, DNS hosting for www.alfredduma.gov.za, and cost-saving advisory. Service provider must arrange line installations and offer wireless, fibre, and inter-building connectivity as specified.

• Bid documents available: 11 June 2026.
• Compulsory Briefing Session: 25 June 2026 at 10:00, Legal Services Boardroom, Lister Clarence Building, 221 Murchison Street, Ladysmith.
• Closing Date: 14 July 2026 at 11:00, Room 206, Lister Clarence Building, 221 Murchison Street, Ladysmith.

• Compulsory Briefing Session: Thursday, 25 June 2026 at 10:00 am.
• Venue: Legal Services Boardroom, Lister Clarence Building, 221 Murchison Street, Ladysmith.
• Failure to attend will invalidate your bid.

• Primary Contact: Mr DM Fourie, SCM Officer.
• Telephone: (036) 637 2231, Extension 7934.
• Email: [email protected].
• Physical Address: Alfred Duma Local Municipality, Department of Corporate Services, P O Box 29, Ladysmith, 3370.
• Bid Documents: Available on National Treasury e-Tender Portal (www.etenders.gov.za).

• Submit sealed bids in the bid box at Public Entrance Door, Ground Floor, Lister Clarence Building, 221 Murchison Street, Ladysmith.
• Envelope must display contract number (CS 01/2026), bid description, and bidder details.
• Deadline: 14 July 2026 at 11:00. Late or incorrectly marked bids will be disqualified.
• No fax or email submissions accepted. Only original Municipality-issued bid forms are valid.
• Mandatory documents to include:
• Up-to-date Municipal Rates, Service Charges, and Water Statements for company location.
• Joint Venture Agreement (if applicable), specifying the signatory.
• CSD Report and BBBEE Certificate or Sworn Affidavit.
• Bids must remain open for 120 days from submission date.
• Municipality reserves the right to reject any bid without providing reasons.
• Failure to attend the compulsory briefing session will invalidate your bid.

• Mandatory documents to return with bid:
• Form of Bid.
• Tax Clearance Certificate (MBD 2).
• Declaration of Interest (MBD 4).
• Preference Points Claim Form (MBD 6.1).
• Contract Rendering of Services (MBD 7.2).
• Declaration of Bidder’s Past SCM Practices (MBD 8).
• Certificate of Independent Bid Determination (MBD 9).
• Up-to-date Municipal Rates, Service Charges, and Water Statements.
• Joint Venture Agreement (if applicable).
• CSD Report and BBBEE Certificate or Sworn Affidavit.
• Company registration documents.
• Appointment letters/orders and reference letters for completed projects.
• Documents must be returned in the original order as issued.

• 80/20 preferential points system: 80 points for price, 20 points for Ownership (B-BBEE).
• Functionality assessment (50 points total):
• Number of completed business internet projects (max 40 points; 10 points per project, up to 4 projects).
• Company age (2 points per year, max 10 points).
• Minimum 70% functionality score required to qualify for price evaluation.
• Ownership verification (5 points) via Central Supplier Database and BBBEE scorecard.
• RDP Goals (15 points): Proof of company location within Alfred Duma Local Municipality area.
• Mandatory: Submit proof of qualifications and reference letters for completed projects. Failure to do so invalidates the bid.

• Scope: Provide internet services for municipal buildings, including a Layer 2 fibre link between Lister Clarence, Town Hall, Electrical, Engineering, and Public Safety Buildings.
• Key Requirements:
• Guarantee minimum 99% uptime for the contract duration.
• Include DNS hosting for www.alfredduma.gov.za domain.
• Advise on and implement cost-saving measures during the contract.
• Arrange all necessary line installations.
• Service Types and Specifications:
• Wireless Internet:
• 50Mbps–1000Mbps: Symmetrical, uncapped, unshaped, 1:1 contention ratio, static IPs at 221 Murchison St (main) and 441 Murchison St (Public Safety).
• 5Mbps–30Mbps: Uncapped, shaped, up to 1:25 contention ratio at other municipal sites.
• Fibre Optic Internet: 200Mbps–1000Mbps, symmetrical, uncapped, unshaped, 1:1 contention ratio, static IPs at main building.
• Layer 2 Fibre Link: Minimum 1Gbps, symmetrical, uncapped, unshaped, 1:1 contention ratio between Lister Clarence and Town Hall, Electricity Department, Engineering Building, and Public Safety. May be split into data, video, and VoIP networks.
• Site List: Provided for current municipal sites. Additional sites may be added during the contract period.

• Variation orders: If the estimated value of changes does not exceed 15% of the original contract value, the contractor may be instructed to proceed.
• For measurable quantities, the contractor may be asked to reduce unit prices, provided there is no price escalation.

• Pre-bidding testing costs are the bidder’s responsibility.
• Supplier premises must be open for inspection, tests, and analyses by the Municipality at reasonable hours.
• If inspections confirm compliance, the Municipality covers the cost.
• If non-compliant, the supplier covers the cost.
• Non-compliant goods/services may be rejected.
• Rejected goods are held at the supplier’s cost and risk and must be removed or substituted immediately.

• Pricing schedule must be completed as part of the bid submission.
• Tax compliance is mandatory: SARS certification required prior to award.
• Municipal rates and taxes must be up to date.

• Pricing must be fixed for the three-year contract duration.
• VAT must be indicated separately on all pricing.
• Payment terms: Within 30 days of receipt of original invoice.
• No cession of the bid or any part thereof is permitted.
• Tax Compliance: SARS certification required prior to contract award. No contract will be awarded to bidders with outstanding tax matters.
• Municipal Compliance: Rates, service charges, and water statements must be up to date.
• Local suppliers: Responsible for all taxes, duties, and license fees until delivery.
• Foreign suppliers: Responsible for all taxes, stamp duties, and license fees imposed outside South Africa.

• Mandatory Central Supplier Database (CSD) registration. Only CSD-registered providers will be considered.
• Submit CSD Report and BBBEE Certificate or Sworn Affidavit.
• Proof of company location within Alfred Duma Local Municipality area (for RDP Goals).
• Up-to-date Municipal Rates, Service Charges, and Water Statements for company location.
• Joint Venture Agreement (if applicable), specifying the signatory.
• Company registration documents.
• Proof of qualification documents and reference letters for previously completed projects.
• Compulsory attendance at briefing session; failure to attend invalidates the bid.
• Minimum 70% functionality score required to proceed to price evaluation.

• Ownership verification (5 points) conducted via Central Supplier Database and BBBEE scorecard attributes.
• RDP Goals (15 points): Bidding company must prove it is located within the Alfred Duma Local Municipality area.

• Contract duration: Three years from date of acceptance.
• Installation timeframes:
• Wireless internet: 5 working days per site from order date.
• Fibre internet/network: 60 working days per site from order date.
• Extension requests must be submitted in writing with reasons for delay.
• Service Level Agreement (SLA) must be negotiated and finalised within 14 calendar days of acceptance letter.
• Penalties apply for non-compliance with agreed timeframes (per General Conditions of Contract).
• Bid validity: 120 days from lodgement.
• Prices fixed for contract duration.
• Municipality reserves the right to use services for any period during the contract; no mandatory term linked to services.
• Special Conditions of Contract take precedence over all other terms.

• Contract duration: Three years from date of acceptance.
• Installation deadlines: 5 working days for wireless, 60 working days for fibre per site.
• Payments within 30 days of invoice receipt.
• SLA negotiation must be finalised within 14 days of acceptance.
• Penalties apply for non-compliance with timeframes (per General Conditions of Contract).
• Bid validity: 120 days from lodgement.
• VAT must be separately indicated; no cession of bid allowed.
• Returnable documents must be in original order.
• 14-day objection period after award; activities finalised at bidder’s risk during this period.
• Special Conditions take precedence over all other contract terms.

• CSD registration is mandatory.
• Compulsory briefing attendance required; failure invalidates bid.
• Minimum 70% functionality score required to proceed to the second evaluation round.
• Proof of qualification documents and reference letters for completed projects is mandatory; failure to provide these invalidates the bid.
• Municipality is not bound to accept the lowest bid and reserves the right to reject any bid without stating reasons.

• 80/20 preferential points system: 80 for price, 20 for Ownership (B-BBEE).
• Functionality (50 points):
• Completed business internet projects (max 40 points; 10 per project, up to 4).
• Company age (2 points per year, max 10 points).
• Minimum 70% functionality score required to qualify for price evaluation.
• Ownership verification (5 points) via CSD and BBBEE scorecard.
• RDP Goals (15 points): Proof of location within Alfred Duma Local Municipality.