Comprehensive security services for eskom’s hendrina power station (5-Year outcome-based contract)

Scope involves providing a Quality Control Plan (QCP) or Inspection and Test Plan (ITP) for security services at Hendrina Power Station. Key elements include:

• Structured intervention points for testing, inspection, and document review.
• Clear definitions of inspection methods (e.g., NDT, visual, chemical tests).
• Acceptance criteria tied to functionality, performance, or regulatory compliance.
• Documentation and approval workflows for supplier, subcontractor, and Eskom.

Evaluation will assess the following:

• Legal registration: Bidder must be a legally registered entity capable of providing the specified security services.
• Technical experience: Demonstrated experience in physical security, tactical response, aerial surveillance, and technology solutions, preferably in power station or high-risk environments.
• Compliance: Certification or accreditation for relevant standards (e.g., ISO, SABS, or industry-specific security certifications).
• Financial stability: Proof of financial capacity to sustain a 60-month contract.
• Legal compliance: Adherence to South African labor laws, B-BBEE requirements, and other statutory obligations.
• Documentation: Ability to provide controlled and authorized documentation as per Eskom’s templates.

Technical specifications require a Quality Control Plan (QCP) or Inspection and Test Plan (ITP) with the following:

• Define intervention points for activities, categorized as:
• Hold Point (AP): T1 (100% Testing), A1 (100% Inspection), T2 (Sample Testing), A2 (Sample Inspection).
• Witness Point (W): W1 (100% witness), W2 (Sample witness).
• Document Review (IN): R1 (100% Document Review), R2 (Sample Document Review).
• Approved Inspection Authority (AIA) may conduct Surveillance (S) or Verification (V).
• Specify inspection and test methods, such as Visual, Microscopy, NDT, Liquid/Dye Penetrant, Magnetic Particle, or EDDY Current.
• Define acceptance criteria tied to functionality requirements, performance measures, regulatory compliance, or chemical tests.
• Maintain supplier and Eskom inspection records, including statutory (S) or non-statutory (N) controlling criteria.
• Third-party involvement may include Notification Body (NOBO) or Third Party Inspection (TPI).
• Approval workflow requires signatures from contractor, subcontractor (where applicable), and Eskom.

Quality Control Plan (QCP) / Inspection and Test Plan (ITP) requirements:

• Classify intervention points as Hold (AP), Witness (W), or Document Review (IN).
• Testing/inspection levels: 100% (T1, A1, W1, R1) or sample-based (T2, A2, W2, R2).
• Specify inspection methods: Visual, NDT, Liquid Penetrant, Magnetic Particle, EDDY Current, etc.
• Align acceptance criteria with functionality, performance measures, or regulatory standards.
• Maintain detailed supplier and Eskom inspection logs, including statutory/non-statutory classification.
• Third-party oversight may involve Notification Body (NOBO) or Third Party Inspection (TPI).
• Approval workflow requires signatures from contractor, subcontractor (if applicable), and Eskom.

Submit the following returnable documents as part of your tender response:

• Form A (completed and signed).
• QMS Manual or equivalent document describing the QMS and its scope.
• Quality Policy approved by top management.
• Quality Objectives approved by top management.
• Documented information for control of nonconforming outputs (Clause 8.7 of ISO 9001:2015).
• Documented information for nonconformity and corrective action (Clause 10.2 of ISO 9001:2015).
• Documented information for internal audit (Clause 9.2 of ISO 9001:2015).
• Documented roles, responsibilities, and authorities (e.g., organisation chart, responsibility matrix, including quality management function).
• Documented information for control of externally provided processes, products, and services (Clause 8.4 of ISO 9001:2015).
• Draft Contract Quality Plan specific to the scope of work (per ISO 10005).
• Quality Control Plan (QCP), Checklist, or Inspection and Test Plan (ITP) as per the scope of works (per ISO 10005).

Submit the following returnable documents:

• Form A (completed and signed).
• QMS Manual or equivalent document describing the QMS and its scope.
• Quality Policy approved by top management.
• Quality Objectives approved by top management.
• Documented information for control of nonconforming outputs (Clause 8.7 of ISO 9001:2015).
• Documented information for nonconformity and corrective action (Clause 10.2 of ISO 9001:2015).
• Documented information for internal audit (Clause 9.2 of ISO 9001:2015).
• Documented roles, responsibilities, and authorities (e.g., organisation chart, responsibility matrix).
• Documented information for control of externally provided processes, products, and services (Clause 8.4 of ISO 9001:2015).
• Draft Contract Quality Plan specific to the scope of work (per ISO 10005).
• Quality Control Plan (QCP), Checklist, or Inspection and Test Plan (ITP) as per the scope of works (per ISO 10005).

Evaluation is based on quality requirements divided into sections with the following scoring:

SECTION A: Quality Management System (QMS) Requirements (ISO 9001:2015)

• QMS Manual or equivalent document describing the QMS and its scope (Clause 7.5).
• Quality Policy approved by top management.
• Quality Objectives approved by top management.
• Documented information for control of nonconforming outputs (Clause 8.7).
• Documented information for nonconformity and corrective action (Clause 10.2).
• Documented information for internal audit (Clause 9.2).

Total possible score: 7.

SECTION B: Evidence of QMS in Operation

• Documented roles, responsibilities, and authorities (e.g., organisation chart, responsibility matrix, including quality management function) (Clause 5.3).
• Documented information for control of externally provided processes, products, and services (Clause 8.4).

Total possible score: 2.

SECTION C: Contract Quality Plan Requirements

• Draft Contract Quality Plan specific to the scope of work (per ISO 10005).

Total possible score: 1.

SECTION D: Quality Control Plan Requirements

• Quality Control Plan (QCP), Checklist, or Inspection and Test Plan (ITP) as per the scope of works (per ISO 10005).
• Draft or example of an ITP or QCP from similar/previous work.

Total possible score: 1.

SECTION E: User-Defined Additional Requirements

• Form A completed and signed.
• Additional requirements as per the scope of work or specification.

Total possible score: 2.

Mandatory compliance: ISO 9001:2015 (non-certified but documented).

Preferred: Prior experience in power station security or similar high-risk environments, demonstrated capability in aerial surveillance and tactical response.

Compliance with ISO 9001:2015 Quality Management System requirements is mandatory. Submit documented evidence of a QMS that complies with the following clauses:

• Clause 5.3 (roles, responsibilities, and authorities).
• Clause 7.5 (control of documented information).
• Clause 8.4 (control of externally provided processes, products, and services).
• Clause 8.7 (control of nonconforming outputs).
• Clause 9.2 (internal audit).
• Clause 10.2 (nonconformity and corrective action).

Additional requirements may apply as per the scope of work or specification. Ensure all user-defined requirements are addressed in your submission.

Additional requirements may apply as per the scope of work or specification. Ensure all user-defined requirements are addressed in your submission.

Evaluation is based on quality requirements divided into sections with the following scoring:

SECTION A: Quality Management System (QMS) Requirements (ISO 9001:2015)

• QMS Manual or equivalent document describing the QMS and its scope (Clause 7.5).
• Quality Policy approved by top management.
• Quality Objectives approved by top management.
• Documented information for control of nonconforming outputs (Clause 8.7).
• Documented information for nonconformity and corrective action (Clause 10.2).
• Documented information for internal audit (Clause 9.2).

Total possible score: 7.

SECTION B: Evidence of QMS in Operation

• Documented roles, responsibilities, and authorities (e.g., organisation chart, responsibility matrix, including quality management function) (Clause 5.3).
• Documented information for control of externally provided processes, products, and services (Clause 8.4).

Total possible score: 2.

SECTION C: Contract Quality Plan Requirements

• Draft Contract Quality Plan specific to the scope of work (per ISO 10005).

Total possible score: 1.

SECTION D: Quality Control Plan Requirements

• Quality Control Plan (QCP), Checklist, or Inspection and Test Plan (ITP) as per the scope of works (per ISO 10005).
• Draft or example of an ITP or QCP from similar/previous work.

Total possible score: 1.

SECTION E: User-Defined Additional Requirements

• Form A completed and signed.
• Additional requirements as per the scope of work or specification.

Total possible score: 2.

Communication Channels:

• All quality-related communication must be documented, including:
• Supplier representative details and contacts.
• E-mails.
• Minutes of meetings.
• Fixed contract meetings.
• Weekly progress meetings and reporting.
• All documentation must be submitted per the contract agreement.

Databook Management:

• If applicable to the scope of work, submit databooks for review and acceptance.
• Include a list of purchase orders for quality-critical items.

General Requirements:

• Must be a registered supplier (individual or organization) capable of providing security services.
• Must comply with Eskom’s quality standards and regulatory requirements (e.g., ISO 9001).
• Must submit a comprehensive Contract Quality Plan (QCP) and supporting documentation.
• Must demonstrate financial and technical capacity to execute a 5-year contract.

Specific Requirements:

• Must have experience in physical security, tactical response, and aerial surveillance for critical infrastructure (e.g., power stations).
• Must have a proven track record of managing sub-suppliers/sub-contractors for specialized tasks.
• Must hold certifications or accreditations relevant to security services (e.g., PSIRA registration in South Africa).
• Must demonstrate capability to deploy technology solutions (e.g., surveillance systems, access control).

Scope of Work:

• Provision of physical security, tactical response teams, aerial surveillance, and technology solutions services at Hendrina Power Station for 60 months.
• Scope must align with NEC or FIDIC document standards.

Applicable Activities (select as relevant):

• Design.
• Manufacturing.
• Supply and delivery/transportation.
• Construction/installation/maintenance.
• Commissioning.
• Professional services.
• Other (specify as needed).

Deliverables:

• Full description of works, deliverables, and services to be rendered.
• Method statements, safe working procedures, and repair procedures.
• Updated procedure registers (e.g., PQRs, method statements, repair procedures).

Inspection and Reporting:

• Maintain a consolidated inspection register (accepted, rejected, postponed, cancelled, missed).
• Provide monthly inspection analysis reports.
• Maintain audit findings reports and action registers, including analysis reports.
• Track non-conformances (NCs), defects, and punch items with necessary analysis.
• Provide databook status registers with monthly analysis reports (milestone-based).
• Report inspection rejection rates.

Method Statements and Procedures:

• Submit method statements, safe working procedures, and repair procedures.
• Maintain updated procedure registers (e.g., PQRs, method statements, repair procedures).

Inspection and Reporting:

• Maintain a consolidated inspection register of all planned and completed inspections (accepted, rejected, postponed, cancelled, missed).
• Provide monthly inspection analysis reports.
• Maintain audit findings reports and action registers, including analysis reports.
• Track non-conformances (NCs), defects, and punch items with necessary analysis.
• Provide databook status registers with monthly analysis reports (milestone-based).
• Report inspection rejection rates.

Post-Delivery Requirements:

• Specify warranty period and conditions.
• Outline customer satisfaction measurement processes.
• Detail technical support and defect correction periods/retention funds.
• Ensure compliance with statutory and regulatory requirements.

Health and Safety:

• Method statements must describe how jobs are to be carried out safely, including all risks identified in the risk assessment and measures to control those risks.
• All activities must be executed to avoid risks to health and safety.

Method Statements:

• Must describe how a job is to be carried out safely, including all risks identified in the risk assessment and measures to control those risks.
• Ensures the job is properly planned and resourced.

General Safety Requirements:

• All activities must be executed in a manner that avoids risks to health and safety.

Post-Delivery Activities:

• Warranty period and conditions must be specified.
• Customer satisfaction measurement processes must be outlined.
• Technical support and defect correction periods/retention funds must be detailed.
• Compliance with statutory and regulatory requirements must be ensured.

"Associated Institution" means: a) For a company employer: any other company managed/controlled by substantially the same persons. b) For a non-company employer: any company managed/controlled by the employer or a partnership of which the employer is a member.

Pack applies from 1 March 2026 to 28 February 2027. Based on 2026/2027 tax year legislation.

For tax-related queries, contact Eskom Group Tax Department in Megawatt Park. Copy submissions to: [email protected].

Submit the completed PAYE Questionnaire (signed summary sheet and signed affidavits) to your Eskom contractor representative. Copy Group Tax via email: [email protected]. Failure to sign required affidavits (e.g., Appendix 1, 2, 3, 4, 7, or 8) will result in PAYE being withheld from payments. All fields marked with an asterisk (*) must be completed.

Submit the signed summary sheet and signed affidavits (e.g., Appendices 1-9) to your Eskom contractor representative. Copy Group Tax via email: [email protected]. Required documents include: Particulars of Person Acting as Representative (for Companies/CCs/Trusts or Individuals), and relevant affidavits/declarations based on classification (e.g., Appendix 1 for 3+ full-time employees, Appendix 7 for PSP status).

Contractors must classify themselves as one of: Independent Contractor, Personal Service Provider (PSP), Labour Broker, or Dependent Contractor. Classification is determined by structured questions in Evaluation Pack A (Companies/CCs/Trusts) or Pack B (Individuals). Key tests include: Residency status, Number of Employees Exclusion (3+ full-time, non-connected employees), Services by Connected Persons, 80% Income Test, Place/Control/Supervision Test, and Dominant Impression Test (11 sub-questions). PSP classification triggers PAYE withholding (IRP5 code 3601 or 3616). Independent status requires signing Appendix 8 and relevant affidavits (e.g., Appendix 1 for 3+ full-time employees).

This PAYE Questionnaire determines tax classification for contractors supplying services or labour to Eskom Holdings SOC Ltd and its subsidiaries. It establishes whether a contractor is an Independent Contractor, Personal Service Provider (PSP), Labour Broker, or Dependent Contractor, and the associated tax consequences (e.g., PAYE withholding). Applies to the 2026/2027 tax year and is based on Income Tax Act definitions. Contractors must answer questions truthfully and sign required affidavits/declarations.

Tax treatment: With a valid IRP30 certificate, no Employees' Tax is withheld; IT3(a) certificate issued with code 3617 (reason code 07). Without IRP30, Employees' Tax is withheld at individual rates until certificate is provided; IRP5 certificate issued with code 3617. Labour Brokers must submit IRP30 to avoid withholding.

If providing a valid IRP30 exemption certificate: no Employees' Tax withheld; IT3(a) certificate issued with code 3617 (reason code 07). If no IRP30 certificate: Employees' Tax withheld at individual rates until certificate is provided; IRP5 certificate issued with code 3617. Labour Brokers must provide IRP30 to avoid withholding.

Contractors must classify themselves via the questionnaire as Independent Contractor, Personal Service Provider, Labour Broker, or Dependent Contractor. Required affidavits/declarations (Appendices 1-9) must be signed based on answers. Non-compliance (e.g., unsigned affidavits) results in PAYE withholding. Definitions per Income Tax Act (e.g., Connected Person, Resident, Remuneration) are in Appendix 10. Contractors must notify Eskom of any changes to their status. All fields marked with an asterisk (*) must be completed.

Eskom accepts no liability for any loss or damages arising from the use of this Pack. The Contractor or its duly authorised representative acknowledges and accepts that: Definitions as per the Income Tax Act are listed in Appendix 10; it is responsible for the accuracy and completeness of all information provided; the Pack will not be automatically updated with changes in legislation.

All fields marked with an asterisk (*) must be completed. Contractors must notify Eskom of any changes to their status during the contract period.

Classification depends on answers to structured questions in Evaluation Pack A (Companies/CCs/Trusts) or Pack B (Individuals). Key tests: Residency, Number of Employees Exclusion, Services by Connected Persons, 80% Income Test, Place/Control/Supervision Test, and Dominant Impression Test (11 sub-questions). PSP classification triggers PAYE withholding (IRP5 code 3601 or 3616). Independent status requires signing Appendix 8 and relevant affidavits (e.g., Appendix 1 for 3+ full-time employees).

Eskom seeks an outcome-based security contract integrating advanced technology with traditional measures to protect Hendrina Power Station (a National Key Point) and surrounding Eskom properties for 60 months. The emphasis is on measurable performance outcomes, innovation, cost-effectiveness, and value for money. Some technology will be provided 'as a Service' (TAS).

The document does not specify submission instructions, required forms, or returnables. It mentions a 'Schedule of Deficiencies and Penalties' and 'Process for Monitoring' but lacks explicit bid submission guidelines. You must refer to the separate tender invitation or procurement documents for submission details.

The document references a 'Tender Technical Evaluation Procedure' (240-48929482) and 'Technical Evaluation Criteria for the Integrated Security System' (240-170000257). It lists numerous legislative and policy references that form the compliance framework. Key performance indicators are mentioned but not detailed. The evaluation will heavily focus on compliance with PSIRA, NKP, SHEQ, and Eskom standards. Bidders should demonstrate:

• Full PSIRA registration (company and directors Grade B minimum).
• NKP registration or valid SAPS letter for Hendrina Power Station.
• Adherence to all referenced Acts, Eskom policies, and technical standards.
• Proposed manpower, vehicles, and equipment meeting the specified requirements.
• A technology roadmap and plan for progressive guard reduction.

The service is an outcome-based contract for 60 months (5 years) at Hendrina Power Station (National Key Point) and Eskom properties in Pullenshope. The scope is divided into three categories:

• Category A: Physical Guarding & Armed Response.
• Provides armed/unarmed Grade C security officers for access control, patrols, static guarding, and armed response.
• Specific manpower requirements detailed (e.g., 34 armed Grade C officers, 20 unarmed).
• Vehicles required: bullet-proof 4x4 patrol vehicles and escort vehicles.
• Extensive equipment list including firearms (9mm pistols, shotguns), bullet-proof vests (Level III), communication devices, and full PPE.
• Operates on 12-hour shifts, 24/7.
• Must adhere to the '2-man rule' and specific site procedures.
• Category B: Tactical Response Team (TRT).
• An 'as and when required' service for high-risk incidents, protests, and escorts.
• Personnel require advanced tactical, crowd control, and firearms training.
• Specific manpower and a minibus vehicle required.
• Category C: Technology Integration.
• Includes aerial surveillance (drones with 5-hour flight time, SACAA compliance), body cameras, guard monitoring systems, electronic occurrence books, mobile cameras, dual-SIM radios, and control room upgrades.
• All installed technology becomes Eskom's property.
• Technology must meet Eskom specifications and be ICASA certified.

The supplier must propose a plan to reduce physical guarding by 5% in Year 2 and another 5% in Year 3, aligned with technology rollout.

The methodology is detailed across the three service categories (A, B, C). It includes:

• Specific posting, patrol, and access control procedures for physical guarding.
• Activation and deployment protocols for the Tactical Response Team.
• Technology integration plans, including drone operation schedules, data sharing, and system maintenance.
• Training requirements for all personnel.
• Reporting structures and escalation procedures.
• Contingency plans for strikes, manpower shortages, and equipment failure.

Eskom invites 'qualified and experienced security service providers'. The document implies bidders must demonstrate experience in delivering integrated security solutions, handling sophisticated security systems, and operating in a National Key Point environment. Personnel must possess appropriate PSIRA grades and specialized training.

The contractor must comply with ISO 9001, ISO 18788:2015, and Eskom's SHEQ Policy 32-727. Referenced documents include Eskom's Process Control Manual for Access Control and Scope of Work Statement for Guarding contracts. Specific procedures are required for safe firearm handling, equipment testing, and daily risk assessments. Security officers are subject to alcohol and drug testing.

The document only notes 'Security Service costing' as a section title. No pricing format, bill of quantities, or payment schedule is provided.

The document only lists 'Security Service costing' as a section without providing details on pricing format, payment terms, bonds, or guarantees. Bidders must prepare their pricing schedule according to the categories and requirements outlined, but the specific financial instructions are not in this scope document.

The tender is governed by an extensive legislative and regulatory framework. Bidders must comply with:

• National Key Points Act: Company must be NKP registered or have a valid SAPS application letter for Hendrina. All security personnel must be NKP registered under the company.
• PSIRA Act: Company and directors (minimum Grade B) must be registered. All security personnel must be PSIRA registered. Must comply with PSIRA levies Act, provide a signed Code of Conduct, and be registered with the Private Security Sector Provident Fund (PSSPF). A monthly PSIRA letter of good standing is required.
• Firearms Control Act: All firearms must be company-registered. Sufficient firearms must be provided.
• Occupational Health and Safety Act and Eskom SHEQ policies.
• Numerous other referenced Acts including Labour Relations, Basic Conditions of Employment, POPIA, and Employment Equity Act.
• Eskom's specific policies and standards (e.g., SHEQ Policy 32-727, Procurement policies).
• Pre-deployment requirements include criminal checks (not older than 30 days, renewed annually), medical fitness assessments, Eskom induction, and a secrecy declaration.
• The contractor must establish a site office (park home) which becomes Eskom property at contract end.
• An operational control room within Nkangala District Municipality is required within three months of contract signing.

The document references the Employment Equity Act but does not specify B-BBEE scorecard requirements, minimum levels, or equity ownership stipulations.

Full compliance with the Occupational Health and Safety Act and Eskom SHEQ specifications is required. The contractor must:

• Have shift supervisors conduct SMAT (Behavioural Safety Observation) via the Eskom App.
• Attend monthly SHEQ meetings and conduct plant safety walks.
• Submit monthly man-hours.
• Conduct pre-job/daily risk assessments and toolbox talks.
• Ensure safe handling of firearms during shift changes and provide a bullet trap.
• Prohibit the use of security officers' private firearms for contract duties.
• Enforce alcohol and drug testing with immediate removal for non-compliance.
• Provide all necessary PPE including bullet-proof vests meeting specified standards.

The document references an 'Environmental Checklist' but provides no specific environmental requirements. Equipment must be fit for purpose and capable of sustained performance under site-specific environmental conditions.

The contract is a 60-month (5-year) Outcome-Based Contract (OBC). All equipment, technology, and systems installed become the property of Eskom upon installation. The contractor must provide a full-time Safety Officer with specific qualifications (OHS Diploma, HIRA training, etc.). Security personnel work 12-hour shifts. The contractor is responsible for establishing a site office (park home) which becomes Eskom property at contract expiry. Transportation costs for guards are generally borne by the contractor, except for work-home travel within Pullenshope.

Special conditions include:

• Site Establishment: Contractor provides a park home office which becomes Eskom property.
• Supervision: All guards must be supervised by a PSIRA Grade A supervisor per shift; no 'self-posting' allowed.
• Business Continuity: Contractor must have plans for strikes, manpower shortages, and equipment failure.
• Process for Monitoring: Quarterly SLA scoring meetings, regular internal/external audits, peer reviews, and safety inspections.
• A 'Schedule of Deficiencies and Penalties' is referenced.

In addition to core compliance, the service provider must:

• Implement a robust command-and-control structure.
• Provide proof of approved security/tactical training courses.
• Supply firearm safes, crowd control equipment, and electronic occurrence books.
• Establish an operational control room within Nkangala District Municipality within three months.
• Submit weekly/monthly reports, SHE statistics, staff turnover reports, and vehicle tracking reports.
• Submit a contingency plan for strikes, manpower shortages, etc.
• Submit a technology roadmap with measurable guard reduction targets.
• Ensure all outsourced services comply with relevant legislation.

Additional evaluation references include the National Key Points Act and Directive, Eskom's SHEQ Policy 32-727, and the requirement for a 'guard tracking system with panic button functionality'. The 'Tender Technical Evaluation Procedure' (240-48929482) is the primary evaluation document.

Eskom’s eTendering system is a web-based platform replacing manual/physical submissions. Suppliers upload tender documents electronically. Access requires registration, email verification, and OTP authentication (sent to phone and email). Public access via TenderBulletin (https://tenderbulletin.eskom.co.za) or eTendering (https://eTendering.eskom.co.za). Note: CSD number is mandatory for system access.

Closing date: 25 June 2026 at 10:00. Example submission timeline: Started 23 August 2022 at 14:28, finalized same day at 15:42 for tender #MPKUS10086PS.

For system issues (TenderBulletin, eTendering, OpenText): Contact the buyer responsible for the published tender. Automated submission confirmations are sent from [email protected]. Password resets: Use 'Forgot your password' on the login page, follow email instructions, and complete OTP verification. Registration edits: Use 'Edit Registration' dropdown to update details (name, organization, CSD, phone), then click 'Update'.

Electronic submission via Eskom’s eTendering system (https://eTendering.eskom.co.za). Steps: 1) Register with a valid CSD number, email, and phone. 2) Verify email and complete login with OTP (sent to phone and email). 3) Select tender reference number. 4) Click 'Create New Submission'. 5) Upload files under correct categories (Technical, Commercial, Finance, etc.): name the file, select type, choose file, click 'Upload'. 6) Verify all required documents are uploaded. 7) Click 'Finalize Submission' (max 50MB per file, 900MB total). 8) Confirm via pop-up, then click 'Finalise and Close Submission'. 9) Save the confirmation email with submission ID for records. Alternative access via TenderBulletin: https://tenderbulletin.eskom.co.za.

Upload required documents in the eTendering system under correct categories (e.g., Technical, Commercial, Finance). Steps: 1) Name the file. 2) Select the file type. 3) Choose the file. 4) Click 'Upload'. Verify all documents are uploaded before finalizing. File size limits: 50MB per file, 900MB total. After finalizing, a confirmation email with submission ID is sent. Save this email for future reference.

General: Must be a registered supplier with a valid CSD number. Must register on Eskom’s eTendering system. Must have a valid email and phone for OTP verification. Technical: Must demonstrate ability to provide physical security, tactical response teams, aerial surveillance, and technology solutions. Must comply with Eskom’s standards and requirements. Legal: Must comply with South African laws and Eskom’s procurement policies. Note: Closed tenders are not publicly listed; Eskom sends direct invitations to pre-selected suppliers via email with a private bid link.

Mandatory: Valid CSD (Central Supplier Database) number to access the eTendering system and submit bids. Must comply with Eskom’s procurement policies and South African laws.

Closed tenders are not publicly listed on TenderBulletin. Eskom sends direct bid invitations via email to suppliers who meet selection and evaluation criteria. These suppliers receive a private link to submit proposals.

Site evaluation will be conducted for shortlisted bidders. No other dates (e.g., briefings, clarifications) are specified.

Site Evaluation (10% weighting): Shortlisted bidders must demonstrate capabilities via:

• Building inspection.
• Control room evaluation.
• Equipment inspection (firearms, technology).
• Uniform stock level verification.
• Proposed technology demonstration/presentation.
• Vehicle inspection (armored & double cab).

Mandatory Technical Evaluation Criteria (Gatekeepers - Pass/Fail):

• Company: Valid PSIRA registration (certified copy <90 days old at tender closing).
• PSIRA good standing letter (<90 days old).
• PSSPF compliance confirmation letter 13a (<90 days old).
• Valid firearm licenses for company-owned firearms (verified with SAPS CFR).
• UASOC certificate for drone operations (R-VLOS, VLOS, B-VLOS; max 15km from RPS; <90 days old).
• SAPS NKP office letter (<12 months old) confirming application for NKP service registration.
• NBCPSS registration (<90 days old).
• Personnel: PSIRA registration for employees (20+ registered; certified copy <90 days old).
• Directors: PSIRA Grade B certificate (valid at tender close; <90 days old).
• Firearm Responsible Person: competency certificate + appointment letter (<90 days old).
• SAPS 365 Clearance Certificate for all directors (no criminal record; Afiswitch accredited; <90 days old).

Qualitative Evaluation:

• Minimum 70% weighted score required to proceed.
• Desktop evaluation: ≥60% score to advance to site evaluation (10% weighting).
• Site evaluation: Demonstration of capabilities (control room, equipment, firearms, uniforms, vehicles, technology).

Scope: Provision of physical security, tactical response teams (TRT), aerial surveillance (drones), and technology solutions for Hendrina Power Station (National Key Point) and non-NKP sites for 60 months.

Services Required:

• Armed/unarmed security officers for static guarding, access/egress control, foot/vehicle patrols, and incident response.
• Aerial surveillance (drones) with data recording.
• TRT services on demand.
• Installation of security technology (e.g., CCTV, access control, advanced analytics).

Contract Type: NEC 3 Term Services Contract (performance/outcome-based).

Key Performance Indicators (KPIs):

• Fault Resolution Time ≤24 hours.
• Equipment Functionality ≥99%.

Standards:

• ISO 9001 (Quality Management Systems).
• Eskom PPE specification (240-44175132).

Guard Adequacy & Deployment:

• Detailed Guard Deployment Plan (site-specific allocation, organizational structure, incident response protocols).
• Sample Guard Roster (100% shift coverage).
• Training Matrix & Curriculum (PSIRA/NKP standards, specialized training).
• Uniform commitment letter & inventory list.

Access Control:

• Access Control Procedures Manual (personnel/visitors/vehicles/goods).
• Proposed access control technology (compatibility with Eskom systems).

Patrol Services:

• Patrol Plan per Risk Level (routes, frequency, methods).
• Patrol Management System (PMS) with real-time tracking/reporting.
• Sample Patrol Reports.

Security/Emergency Management:

• Security/Emergency Response Plan (ERP) for incidents.
• Communication Matrix/Flow Diagram (Eskom/SAPS/emergency services).
• Incident Escalation Matrix.

Technology Integration:

• CCTV System Design Document (camera specs, locations, coverage maps).
• Storage Solutions (video analytics, retention).
• Integration Plan for Eskom Control Room.

Advanced Technology:

• AI Analytics Solution Description (object detection, behavioral anomaly, facial recognition).
• Aerial Support Specifications (payload, flight endurance, real-time streaming).
• Flight/Drone Operations Manual (SACAA Part 101/102, safety protocols, pilot qualifications).
• Specifications for electronic OB software, body cameras, 2-way radios.

Control Room Operations:

• Modernization plan (software/hardware, staffing model, drawings).
• Data Flow Diagrams (cables marked/named for maintenance).
• Project Plan (commissioning by Eskom’s set date).

Maintenance & Support:

• Preventive Maintenance Schedule (weekly/monthly/quarterly).
• Corrective Maintenance Procedures (fault reporting, diagnosis, repair, testing).
• SLA Matrix (response/resolution times, penalties).
• Sample Maintenance Reports.

Personnel Training:

• Comprehensive Training Program (all operational/technical staff).
• Certification Tracking Methodology (100% PSIRA/NKP/FCA/SACAA certified).
• Proof of NKP/PSIRA-approved training facilities or agreements.

Innovation & Guard Reduction:

• Innovation Strategy Document (technologies beyond baseline, benefits, implementation).
• Guard Reduction Plan (5% by Year 2, 10% by Year 3).
• Cost Optimization Methodology (10% reduction via technology).
• Innovation Tracking Framework (1 new tech/year).

Community & Law Enforcement Engagement:

• Law Enforcement Liaison Plan (SAPS collaboration, contact points, escalation paths, monthly briefings).
• Secure Information Sharing Protocol (data exchange methods).
• Letters of Intent/Support (SAPS units).
• Case Studies (successful intelligence sharing).
• Methodology for Community Intelligence Gathering.

Joint Operations:

• Joint Operations Support Plan (SAPS-led operations, roles, procedures).
• Evidence Procedures Manual (scene management, evidence handling, chain of custody).
• Training Module Outline (evidence collection, legal compliance).
• Examples of Successful Joint Operations (arrests, property recovery).

Company Experience:

• Company Profile (history, mission, structure).
• List of Comparable Projects (2+ per category: guarding/TRT, aerial surveillance; past 5 years; client details, contract value, duration, outcomes).
• Letters of Reference/Client Contact Details.
• Relevant Industry Certifications (PSIRA, ISO for safety/quality).

Resources & Organizational Capacity:

• Organizational Chart (key roles, reporting lines).
• CVs of Proposed Key Personnel (Project Manager, Technical Lead, Operations Manager, permit office admin).
• Proof of Qualifications:
• Management: N/Dip Safety Management.
• Safety Officer: N/Dip Safety Management.
• Administrators.
• Control Room Operators: SASSETA-accredited training.
• List of Major Equipment & Vehicle Fleet (response vehicles, technical equipment).

Standards:

• ISO 9001 (Quality Management Systems).
• Eskom PPE specification (240-44175132).

Maintenance Requirements:

• Preventive/corrective maintenance must meet KPIs: Fault Resolution Time ≤24 hours, Equipment Functionality ≥99%.
• SLA adherence includes penalties for non-compliance.
• Maintenance plans must include: schedules, procedures, escalation matrices, reporting mechanisms.

Legislative Compliance:

• PSIRA Act.
• PSIRA Levies Act.
• National Key Point (NKP) Act.
• Firearms Control Act.
• SHE Act.

Mandatory Certifications/Registrations:

• All personnel and equipment must be PSIRA-registered and NKP-trained.
• Services must align with Eskom’s access policies and security protocols.

Personnel Requirements:

• PPE for all personnel (head/face/neck/chin, eye, hearing, body, hand/arm, foot/leg protection).
• Clear procedures for coordinating with emergency services (SAPS, Eskom teams).
• Communication flow diagrams and defined roles/responsibilities for incidents (e.g., intrusion, fire, medical).
• Incident Escalation Matrix required.

Personal Protective Equipment (PPE) Requirements:

• Head/face/neck/chin protection.
• Eye protection.
• Hearing protection.
• Body protection.
• Hand/arm protection.
• Foot/leg protection.

Emergency Management:

• Clear procedures for coordinating with emergency services (SAPS, Eskom teams).
• Communication flow diagrams and defined roles/responsibilities for incidents (e.g., intrusion, fire, medical).
• Incident Escalation Matrix required.

Contract governed by:

• Eskom Procurement and Supply Chain Management Procedure (32-1034).
• Generation Tender Technical Evaluation Procedure (240-168966153).
• NEC 3 Term Services Contract (TSC) applies.

Contract Details:

• Duration: 60 months.
• Type: Performance/outcome-based.
• KPIs: Fault Resolution Time ≤24 hours, Equipment Functionality ≥99%.

Acceptable Technical Risks: None specified.

Unacceptable Technical Risks: None specified.

Acceptable Exceptions/Conditions: None specified.

Unacceptable Exceptions/Conditions: None specified.

Full compliance required with:

• PSIRA Act.
• PSIRA Levies Act.
• National Key Point (NKP) Act.
• Firearms Control Act.
• SHE Act.

Additional Requirements:

• All personnel and equipment must be PSIRA-registered and NKP-trained.
• Services must align with Eskom’s access policies and security protocols.

Submit the following returnable documents as part of your bid:

• Signed acknowledgement of Eskom’s OHS legal and other requirements (Annexure B).
• Health and Safety Plan addressing project/scope OHS risks, aligned with Eskom’s health and safety specifications.
• Detailed costing for OHS management (broken down by activity, not lump sum; based on the overall scope of work/service).
• Baseline OHS Risk Assessment (BRA) including the methodology used for risk assessment.
• Valid Letter of Good Standing (COIDA or equivalent).
• OHS policy signed by the CEO, compliant with OHS Act Section 7.
• Evidence of OHS competency: CVs, qualifications, and certificates for required competencies (aligned with scope, risks, and OHS plan).
• Additional OHS tender returnables may apply; refer to 240-77433139 Annexure A: Supplier Risk Category for explanatory notes.

Required returnable documents:

• Signed acknowledgement of Eskom’s OHS legal and other requirements (Annexure B).
• Health and Safety Plan.
• Detailed OHS costing breakdown.
• Baseline OHS Risk Assessment (BRA) with methodology.
• Valid Letter of Good Standing (COIDA or equivalent).
• OHS policy signed by CEO.
• CVs, qualifications, and certificates for OHS competency.
• Additional OHS tender returnables may apply; refer to 240-77433139 Annexure A: Supplier Risk Category for explanatory notes.

Evaluation will be conducted using Annexure C 1: OHS Tender Evaluation Template (High Risk, Document Identifier 240-77471651 Rev 3).

• Each returnable item is assessed as Yes (Y), No (N), or Not Applicable (N/A).
• Mandatory criteria include submission of all required OHS documentation (Annexure B, Health and Safety Plan, OHS costing, BRA, etc.), valid Letter of Good Standing (COIDA or equivalent), signed OHS policy by CEO compliant with OHS Act Section 7, and proof of OHS competency (CVs, qualifications, certificates).
• Legal compliance: Must adhere to the South African OHS Act and Eskom’s internal OHS requirements.
• Final recommendation: Not Recommended or Recommended.

Scope of work: Provision of physical security, tactical response teams, aerial surveillance, and technology solutions services at Hendrina Power Station for a period of 60 months.

• OHS requirements are integral to the scope and must be fully addressed in the bid.
• Health and Safety Plan must specifically address project/scope OHS risks and align with Eskom’s health and safety specifications.
• Baseline Risk Assessment (BRA) must cover identification, assessment, and management of all OHS risks related to the scope.
• OHS costing must be detailed, broken down, and aligned with the scope of work and risk assessment.
• Bidder must provide CVs of key personnel, qualifications, and certificates proving OHS competency, all aligned with the scope of work, risks, and OHS plan.

Bidder must provide:

• CVs of key personnel.
• Qualifications and certificates proving OHS competency.
• Competencies must align with the scope of work, risks, and OHS plan.

Mandatory compliance requirements:

• Signed acknowledgement of Eskom’s OHS legal and other requirements (Annexure B).
• Valid Letter of Good Standing (COIDA or equivalent).
• OHS policy signed by the CEO, compliant with OHS Act Section 7.
• Submission of a Health and Safety Plan aligned with Eskom’s specifications.
• Detailed OHS costing breakdown (no lump sums; based on scope and risk assessment).
• Baseline OHS Risk Assessment (BRA) with methodology.
• Evidence of OHS competency via CVs, qualifications, and certificates for required competencies (aligned with scope, risks, and OHS plan).
• Compliance with South African OHS Act and Eskom’s internal OHS requirements.

Health and Safety requirements:

• Submit a Health and Safety Plan addressing project/scope OHS risks, aligned with Eskom’s health and safety specifications.
• Provide detailed OHS costing (broken down by activity, not lump sum), based on the overall scope of work/service.
• Conduct and submit a Baseline OHS Risk Assessment (BRA) with the methodology used for risk assessment.
• OHS policy must be signed by the CEO and comply with OHS Act Section 7.
• Valid Letter of Good Standing (COIDA or equivalent) is required.
• Demonstrate OHS competency via CVs, qualifications, and certificates for required competencies (aligned with scope, risks, and OHS plan).

Evaluation will use Annexure C 1: OHS Tender Evaluation Template (High Risk, Document Identifier 240-77471651 Rev 3).

• Each returnable item is assessed as Yes (Y), No (N), or Not Applicable (N/A).
• Final recommendation: Not Recommended or Recommended.

Provision of physical security, tactical response teams (TRT), aerial surveillance, and technology solutions at Hendrina Power Station for a 60-month period. Part of Eskom’s Generation division.

Buyer: Theo Vilakazi. Department: Hendrina Power Station, Eskom.

Submission requirements: Objective criteria are not mandatory but are a condition for contract award. Failure to meet objective criteria may lead to the second-ranked tenderer being recommended for award. Subcontracting is treated as a condition for contract award. A supplier may not subcontract more than 25% of the contract value to any entity with a lower B-BBEE status level than the supplier, unless subcontracted to an Exempted Micro Enterprise (EME) with the capability and ability to execute the subcontract. Required returnables: SBD 6.2 Declaration Form and Annex C (Local Content Declaration-Summary Schedule) if applicable.

Required documents to claim preference points: Valid B-BBEE certificate (SANAS-accredited), sworn affidavit, or CIPS affidavit; proof of ownership/shareholding (CIPC); certified ID copies of shareholders; proof of disability (if applicable); consolidated B-BBEE certificate for trusts/consortia/JVs. Tender returnables: SBD 6.2 Declaration Form and Annex C (Local Content Declaration-Summary Schedule) if applicable.

Scoring method: Preference points system (90/10 or 80/20). A maximum of 10/20 points may be awarded for specific goals (B-BBEE). Points scored for specific goals are added to the price score, and the total is rounded to the nearest two decimal places. The contract is awarded to the tenderer with the highest total points. B-BBEE points by level: Level 1 (10/20), Level 2 (9/18), Level 3 (6/14), Level 4 (5/12), Level 5 (4/8), Level 6 (3/6), Level 7 (2/4), Level 8 (1/2), Non-compliant (0/0). Mandatory requirements: Valid B-BBEE certificate (SANAS-accredited), sworn affidavit (EME/QSE), or CIPS affidavit; proof of ownership/shareholding (CIPC); certified ID copies of shareholders; proof of disability (if applicable); consolidated B-BBEE certificate for trusts/consortia/JVs. Failure to provide B-BBEE documentation: Tenderer will not be disqualified but will score 0 points for specific goals and only be evaluated on price (90/80).

Scope: Provision of physical security, tactical response teams (TRT), aerial surveillance, and technology solutions at Hendrina Power Station for 60 months. Designated sectors: If applicable, local content thresholds must be met (e.g., Textile/Clothing 100%, Office Furniture 80%, Portable Two-Way Radio Terminals 60%). Skills development: Tenderers must submit proposals for developing unemployed candidates in South Africa. Focus areas: Matric/PSIRA Grade C Security (24 candidates), Administration (4), Drone Pilot (5), Firearm Training (5). Candidates must be from all provinces and demographically representative. Tenderers bear full cost; Eskom provides no financial contribution. SETA-accredited training providers may be engaged. SDL&I obligations: Quarterly reporting to Eskom. Failure to meet obligations triggers penalties and retention of invoice payments.

Skills development: Tenderers must submit proposals for developing unemployed candidates in South Africa. Focus areas: Matric/PSIRA Grade C Security (24 candidates), Administration (4), Drone Pilot (5), Firearm Training (5). Candidates must be from all provinces and demographically representative. Tenderers bear full cost; Eskom provides no financial contribution. SETA-accredited training providers may be engaged. SDL&I obligations: Quarterly reporting to Eskom. Failure to meet obligations triggers a 1.5% contract value penalty and retention of 1.5% of invoices (excluding VAT) until compliance. SDL&I Implementation Schedule due 28 days post-award.

Price Schedule: Separate local and imported components. Local procurement content = total spending minus imported component. Submit proposals in the provided table format.

Pricing: Separate local and imported components in the Price Schedule. Local procurement content = total spending minus imported component. Payment terms: Eskom retains 1.5% of every invoice (excluding VAT) as performance security for SDL&I obligations. Penalty: 1.5% of contract value for failure to meet SDL&I obligations. Retained amounts are released only upon fulfilment of SDL&I obligations. NIPP: Mandatory for contracts with import/foreign content ≥ USD 5 million. Winning bidder must sign a NIPP obligation agreement with the dtic before contract signing.

B-BBEE: Valid certificate (SANAS-accredited), sworn affidavit (EME/QSE), or CIPS affidavit. Documentation required: Proof of ownership/shareholding (CIPC), certified ID copies of shareholders, proof of disability (if applicable), consolidated B-BBEE certificate for trusts/consortia/JVs. Sworn affidavit validity: Deponent name/ID, designation, enterprise name/address, black ownership %, financial year-end, revenue basis, B-BBEE status level, empowering supplier status, same-day signing by deponent and Commissioner of Oath (non-employee). EME: Annual revenue ≤ R10M (sworn affidavit). QSE: Annual revenue ≤ R50M (sworn affidavit if ≥51% black-owned, else full B-BBEE compliance). Large enterprises: Annual revenue > R50M (valid B-BBEE certificate). SDL&I: B-BBEE improvement/retention plan required within 30 days of contract signing. Level 4 must achieve Level 3 by end of Year 1, then improve annually. Level 5-8/non-compliant must achieve Level 4 by end of Year 1, then improve annually. Local procurement target: 100%. Black-owned procurement target: 30%. Jobs: Submit proposals for jobs created/retained in South Africa. Reporting: Quarterly SDL&I compliance reports to Eskom. SDL&I Implementation Schedule due 28 days post-award. CIDB Skills Development: Not mandatory for this tender.

B-BBEE Status Level and Points: Level 1 (10/20), Level 2 (9/18), Level 3 (6/14), Level 4 (5/12), Level 5 (4/8), Level 6 (3/6), Level 7 (2/4), Level 8 (1/2), Non-compliant (0/0). Designated sectors local content thresholds: Textile/Clothing 100%, Office Furniture 80%, Portable Two-Way Radio Terminals 60%. B-BBEE improvement/retention plan: Required within 30 days of contract signing. Level 4 must achieve Level 3 by end of Year 1, then improve annually. Level 5-8/non-compliant must achieve Level 4 by end of Year 1, then improve annually. Local procurement target: 100%. Black-owned procurement target: 30%.

Contract duration: 60 months. NIPP obligation: Mandatory for contracts with import/foreign content ≥ USD 5 million. Winning bidder must sign a NIPP obligation agreement with the dtic before contract signing. The agreement defines obligation values, requirements, performance milestones, monitoring processes, and credit allocation criteria. Penalty for SDL&I non-compliance: 1.5% of contract value. Eskom retains 1.5% of every invoice (excluding VAT) as security for SDL&I obligations until fulfilment.

Objective criteria: Not mandatory but a condition for contract award. Failure to meet objective criteria may lead to the second-ranked tenderer being recommended for award. Subcontracting: Maximum 25% of contract value may be subcontracted to entities with equal or higher B-BBEE status, unless subcontracted to an EME with execution capability. Jobs: Tenderers must submit proposals for the type and number of jobs created and retained in South Africa. Skills development: Tenderers must submit proposals for developing unemployed candidates in South Africa. Focus areas: Matric/PSIRA Grade C Security, Administration, Drone Pilot, Firearm Training. Candidates must be from all provinces and demographically representative. Tenderers bear full cost; Eskom provides no financial contribution. Reporting: Quarterly SDL&I compliance reports to Eskom. SDL&I Implementation Schedule due 28 days post-award.

B-BBEE: Valid certificate or sworn affidavit is a condition for contract award. EME (annual revenue ≤ R10M): Sworn affidavit. QSE (annual revenue ≤ R50M): Sworn affidavit if ≥51% black-owned, else full B-BBEE compliance. Large enterprises (annual revenue > R50M): Valid B-BBEE certificate. CIDB Skills Development: Not mandatory for this tender. NIPP: Applicable if import/foreign content ≥ USD 5 million.

Preference points: 10/20 for specific goals (B-BBEE). Points are added to the price score (90/80). The contract is awarded to the tenderer with the highest total points. B-BBEE levels and points: Level 1 (10/20), Level 2 (9/18), Level 3 (6/14), Level 4 (5/12), Level 5 (4/8), Level 6 (3/6), Level 7 (2/4), Level 8 (1/2), Non-compliant (0/0). Missing documentation: 0 points for specific goals, price-only scoring (90/80).

Category 3 of Eskom Supplier Quality Requirements (240-105658000) is selected as applicable. Only one category may be chosen. Indicate whether site assessment is required.

Complete and sign Form A (240-68099512 Rev 9) to acknowledge acceptance of Eskom Supplier Quality Requirements per 240-105658000 Specification and ISO 9001 Standard. Select only one applicable category (Category 3 is marked as applicable in this document). Indicate whether site assessment is required.

Evaluation is based on: Pre-contract award quality requirements, contract execution, supplier quality performance monitoring, quality audits, and management of nonconformities. Must adhere to ISO 9001 Standard clauses (4-10) and principles (1-7). Compliance with Eskom’s rights to access, information, preservation, and audits is mandatory.

Category 3 of Eskom Supplier Quality Requirements (240-105658000) applies. Post-contract award phase includes: Contract execution, supplier quality performance monitoring, Eskom rights of access, rights to information, preservation, quality audits, management of nonconformities, and special processes. ISO 9001 Standard compliance is required for all applicable clauses (4-10).

Methodology must align with ISO 9001 principles: Customer focus, Leadership, Engagement of people, Process approach, Improvement, Evidence-based decision making, and Relationship Management. Clauses 4-10 of ISO 9001 must be addressed in the bidder's approach.

Post-contract award phase includes contract execution and supplier quality performance monitoring as per clause 3.7.-105658000. Eskom retains rights to access, information, preservation, and quality audits. Management of nonconformities and special processes are required.

Compliance with Eskom Supplier Quality Requirements (240-105658000) and ISO 9001 Standard is mandatory. Tenderer must complete and sign the quality requirements form to confirm adherence.

Evaluation criteria include pre-contract award quality requirements, contract execution, supplier quality performance monitoring, quality audits, and management of nonconformities. ISO 9001 Standard clauses (4-10) and principles (1-7) are applicable and must be adhered to.

Submit a signed acknowledgement form (Annexure B) confirming understanding of Eskom OHS requirements. The form must include: location of signing, date, company/supplier name, name of authorised person (CEO/Director/Managing Director), signature of authorised person, date of signature, and signatures of two witnesses.

Required returnable document: Signed acknowledgement form (Annexure B) with the following details: Location of signing. Date of signing. Company/Supplier Name. Name of authorised person (CEO/Director/Managing Director). Signature of authorised person. Date of signature. Witness 1 signature. Witness 2 signature.

Evaluation will assess: Legal compliance with South African OHS laws (e.g., OHS Act, COIDA). Technical capability to provide physical security, tactical teams, aerial surveillance, and technology solutions. Operational criteria: Proven experience in similar projects (references may be required). Adequate resources (human, technical) to fulfill contract obligations. Processes for subcontractor selection and management. Administrative willingness to sign Eskom’s OHS acknowledgement form (Annexure B).

Mandatory compliance with: Eskom Contractor Health and Safety Requirements Standard 32-136. Eskom-provided OHS specifications/requirements. Occupational Health and Safety Act. Compensation for Occupational Diseases and Illnesses Act. SANS 10400 National Building Regulation & Standard Act. Hazardous Chemical Agents Regulations 2021 (Regulations 11 & 12). Hazardous Biological Agents Regulations 2022 (Regulation 10: Prevention & Control of Exposure to HBA). Post-award, align company processes with Eskom’s OHS policies, procedures, and standards. Penalties apply for non-compliance by the main supplier or its contractors/suppliers. All employees (including contractors/suppliers) must complete Eskom’s relevant induction training. Main contractor/supplier must: Demonstrate process and selection criteria for appointing contractors/suppliers. Notify Eskom prior to appointing contractors/suppliers. Ensure contractors/suppliers have adequate resources and competencies. Remain accountable for contractor/supplier compliance with legal and Eskom requirements. Monitor contractors/suppliers via audits/assessments for OHS compliance. Provide grounds for termination of contractor/supplier work when necessary. Address all contractor/supplier non-conformances directly. Eskom may request testimonials/references and client contact details for similar past work.

Mandatory OHS compliance requirements: Adhere to Eskom Contractor Health and Safety Requirements Standard 32-136. Comply with Eskom-provided OHS specifications/requirements. Follow the Occupational Health and Safety Act. Comply with the Compensation for Occupational Diseases and Illnesses Act. Adhere to SANS 10400 National Building Regulation & Standard Act. Follow Hazardous Chemical Agents Regulations 2021 (Regulations 11 & 12). Follow Hazardous Biological Agents Regulations 2022 (Regulation 10: Prevention & Control of Exposure to HBA). Post-award, align company processes with Eskom’s OHS policies, procedures, and standards. Penalties will be enforced for non-conformance by the main supplier or its contractors/suppliers. All employees (including contractors/suppliers) must complete Eskom’s relevant induction training. Non-compliance consequences must be acknowledged in writing.

The main contractor/supplier must: Demonstrate to Eskom the process and selection criteria used for appointing contractors and suppliers. Notify Eskom prior to appointing any contractors or suppliers for work commencement. Ensure contractors/suppliers have adequate resources and competencies. Remain accountable for managing contractors/suppliers to ensure compliance with all applicable legal and Eskom requirements during contract execution. Monitor contractors/suppliers through audits and assessments for OHS compliance. Provide grounds for termination of work by contractors/suppliers when necessary. Address all non-conformances/non-compliance by contractors/suppliers (all tiers) directly, following performance and penalty processes. Eskom reserves the right to verify compliance and may request copies of testimonials/references and client contact details (including Eskom) for similar past work.

Provision of integrated security services for 60 months at Hendrina Power Station: Physical security, tactical response teams, aerial surveillance, and technology solutions. Scope includes guard deployment, access control, patrol, emergency response, CCTV, drones/AI, and maintenance.

Closing date: 25 June 2026 at 10:00. Non-compulsory clarification meeting: 10 June 2026, 11:30–13:30 via MS Teams (link: https://teams.microsoft.com/meet/38020626336123?p=K68bakyAdunRowWTSO). Clarification queries deadline: 18 June 2026 @ 10:00 (5 working days before closing). Tender validity period: 120 days from closing date.

Non-compulsory clarification meeting: 10 June 2026, 11:30–13:30 via MS Teams (link: https://teams.microsoft.com/meet/38020626336123?p=K68bakyAdunRowWTSO). Attendance not mandatory, but failure to attend a mandatory meeting (if stipulated) = disqualification.

Eskom Representative: Theo Vilakazi. Tel: 013 296 3779. Email: [email protected]. All queries must be addressed in writing to the Eskom Representative only. Fraud/corruption reporting: 0800 11 2722 or [email protected].

Submit electronically via Eskom E-tendering site (TenderBulletin.eskom.co.za) by 25 June 2026 @ 10:00. Upload all documents under folders: Technical, Commercial, OHS, Quality, SDL&I, and others. Format: PDF only (max 500MB per file, total submission ≤4GB). Price list must be in PDF + Excel (Phase Two only). No ZIP files or hard copies accepted. Latest submission version overrides previous ones. Ensure submission status is marked as 'complete'. Alternative tenders allowed only for different technical methods/specifications. Subcontracting with subsidiaries must be declared to avoid fronting allegations.

Tenders are to be submitted electronically via Eskom E-tendering site by the stipulated closing date and time. All submissions to be submitted electronically via Eskom E-tendering site on 25 June 2026 @10:00a.m.

Two-phase evaluation. Phase One: Technical (100% weight, 70% minimum threshold). Desktop evaluation (60% minimum to proceed) + site evaluation (10% weight). Phase Two: Closed tender with Bill of Quantities (BOQ) for suppliers scoring ≥70% in Phase One. Pricing scored out of 90 points (inclusive of VAT, corrected for errors, excluding contingencies, adjusted for variations). Specific Goals scored out of 10 points (PPPFA 2022). Final ranking uses 90/10 system (Price 90 + Specific Goals 10). Non-market-related prices may be rejected. Mandatory technical criteria (gatekeepers) are pass/fail; failure disqualifies. Qualitative criteria weighted for technical ranking.

Scope: Physical security, tactical response teams, aerial surveillance, and technology solutions for 60 months at Hendrina Power Station. Mandatory Technical Criteria (gatekeepers): Valid PSIRA registration (company + ≥20 employees), PSIRA Grade B for directors, UASOC certificate (R-VLOS/VLOS/B-VLOS, max 15km from RPS), firearm licenses (verified with SAPS CFR), PSSPF compliance (≤90 days), NBCPSS registration (≤90 days), SAPS NKP registration letter (≤12 months). Qualitative Criteria: Guard adequacy (8%): deployment plan, rosters, training, supervision. Access control (5%): procedures, technological integration. Patrol services (3%): plans, routes, frequency. Emergency response (3%): ERP, communication matrix, escalation. CCTV surveillance (6%): system design, coverage, analytics. Advanced technology (7%): AI/drone solutions, flight operations manual. Preventive/corrective maintenance (6%): schedules, SLAs, fault resolution. Quality Management: ISO 9001-compliant QMS (non-certified acceptable), Contract Quality Plan, Quality Control Plans (QCP/ITP). OHS: Health and Safety Plan, BRA, COIDA Letter of Good Standing, CEO-signed OHS policy, competency CVs.

Guard Adequacy: Deployment plan with staffing, rosters, training, supervision, shift rotations, and NKP commitment. Access Control: Procedures, technological integration, entry/exit points, visitor/vehicle management. Patrol Services: Routes, frequency, real-time tracking, PMS integration. Emergency Response: ERP with communication flow diagrams, escalation matrix, role definitions. Technology: CCTV system design (coverage, analytics, storage), integration with Eskom control room. Advanced Solutions: AI/drone operations (SACAA compliance, pilot qualifications, flight manuals). Maintenance: Preventive/corrective schedules, SLAs, fault resolution (≤24h), equipment uptime ≥99%.

Company Requirements: Valid PSIRA registration (≤90 days), PSIRA good standing letter (≤90 days), PSSPF compliance confirmation (≤90 days), firearm licenses (SAPS CFR verified), UASOC certificate (R-VLOS/VLOS/B-VLOS, ≤90 days), SAPS NKP registration letter (≤12 months), NBCPSS registration (≤90 days). Personnel Requirements: PSIRA registration for ≥20 employees, directors with PSIRA Grade B (≤90 days), firearm responsible person appointment letter + competency certificate (Sassetta), SAPS 365 Clearance Certificate (no criminal record), criminal verification check (≤90 days). Financial: Latest approved annual financial statements (director’s report, auditor’s report, financial position, income, equity, cash flow, notes). For JV/SPV: Each partner must submit financials. Non-audited SA entities: Public interest score + ITA34C for current/previous years.

Quality Category 3 requirements: SECTION A: Documented QMS compliant with ISO 9001 (non-certified acceptable). SECTION B: Evidence of QMS in operation. SECTION C: Draft Contract Quality Plan specific to scope of work (ISO 10005). SECTION D: Quality Control Plans (QCP/Checklist/ITP) per scope of work (ISO 10005). SECTION E: User-defined additional requirements/miscellaneous. Quality requirements may change if scope expands.

Phase One: Submit technical/commercial proposals. Phase Two: Detailed BOQ issued to suppliers scoring ≥70% in Phase One. BOQ informed by best-suited proposals. Pricing schedule must be completed (PDF + Excel for e-tendering). Upload size: ≤500MB per document, total ≤4GB. BOQ includes: Rates, quantities, payment schedules. Pricing evaluated on Net Present Value, price adjustment factors, risk/uncertainty. Unconditional discounts considered; conditional discounts implemented at payment.

Payment terms: ≤R50M contracts: 30 days from undisputed invoice receipt. >R50M contracts: 60 days. Pricing: Inclusive of VAT, no contingencies, unconditional discounts considered for evaluation. BOQ issued in Phase Two to suppliers scoring ≥70%. Performance security: Performance bond from Eskom-approved financial institution or parent company guarantee (with latest AFS). Select ≥2 Eskom-approved financial institutions if bonds/guarantees required. Eskom may negotiate prices if not market-related.

Mandatory: CSD registration (proof required for all tenders). Additional: SHEQ requirements, financial viability (latest approved annual financial statements), CSI proposal (3% contribution). B-BBEE: Valid certificate, sworn affidavit, or other prescribed proof. Tax: SARS clearance certificate (SA tenderers) or SBD1 (foreign suppliers without SA footprint). Employment Equity compliance (SA tenderers only). CIDB grading (if applicable). JV/consortium: Agreement must state joint/severe liability; single bank account; incorporated entity. Eligibility: No sanctions list, Treasury/Eskom restrictions, conflicts of interest, or 100% subcontracting. Tenders signed by authorised persons only.

Proof of B-BBEE status: Valid certificate from authorised body, sworn affidavit (per B-BBEE Codes), or other prescribed requirement. Specific Goals: Scored out of 10 points (PPPFA 2022). Failure to submit evidence = 0 points (not disqualified).

Mandatory OHS requirements: Signed acknowledgement of Eskom’s OHS legal requirements (Annexure B). Health and Safety Plan aligned with scope OHS risks. Detailed OHS costing (broken down, not lump sum). Baseline OHS Risk Assessment (BRA) with methodology. Valid COIDA Letter of Good Standing. CEO-signed OHS policy (compliant with OHS Act Section 7). OHS competency: CVs and qualifications/certificates for scope-specific risks. High-risk work: Additional safety documents as required.

Currently not applicable. Environmental requirements may apply if scope expands based on selected proposal.

Contract type: NEC3 Term Service Contract (Option A: Priced contract with price list). Secondary options: W1 (Dispute resolution), X1 (Price adjustment for inflation), X2 (Changes in law), X17 (Low service damages), X18 (Limitation of liability), X19 (Task Order), X20 (Key Performance Indicators), Z (Additional conditions). Performance security: Performance bond or parent company guarantee required if deemed necessary by Eskom. Tender validity: 120 days from closing date. Eskom reserves right to negotiate post-bid if prices are not market-related.

Alternative tenders allowed only for different technical methods/specifications. Subcontracting with subsidiaries discouraged (may be seen as fronting); must be declared if done. Main contractors must avoid self-subcontracting. CSI contribution: Eskom’s proposal is 3%.

Eligibility: No restrictions with Eskom/state entities, not on sanctions/Tender Defaulters lists, no conflicts of interest, no 100% subcontracting. JV/consortium: Must state joint/severe liability. Subcontracting with subsidiaries must be declared. Mandatory returnables at closing (disqualifiable if missing): Authorisation Form (A), Acknowledgement Form (B), Tenderer’s Particulars (C), Integrity Pact (D), CPA for local goods (E), SBD 6.2 (G1-G4), SBD 1 (H), SBD 6.1 (I), SBD 4 (J), Tax Evaluation Questionnaire, Tax Clearance, Employment Equity compliance, CIDB (if applicable). Non-disqualifiable returnables: Requested within 5 days if missing/incomplete. Evaluation returnables: Score zero if missing/incomplete. Contract award returnables: Mandatory prior to award.

1.1.9 *SBD 6.1 Preference Points Claim Form in terms of Annexure I Y

PPPFA 2022 regulations

1.1.11 Tax Evaluation questionnaire to determine whether a PAYE Y

minimum score

of 70% during

3.13 Functionality requirements Functionality requirements are applicable

functionality criteria

Threshold 70%

threshold of 70% and will be based on the following

Tenderers who achieve a minimum score of 60% during the desktop

evaluation phase will be shortlisted and proceed to the site evaluation

stage, which carries a weighting of 10%

Tenderers who do not meet the 70% threshold for functionality scoring

3.15 Evaluation of Price Prices will be evaluated as follows

evaluation parameters relating to uncertainty and risk, where

6. Unconditional discounts will be taken into account for evaluation

Prices will be scored out of 90 points

3.18 Evaluation of Specific Goals Specific goals will be scored out of 10 points in accordance with the

If a tenderer fails to submit evidence of its points claim for a Specific

Goal, it will not be disqualified. However, it will be awarded 0 points

the 90/10 system. Eskom will add the score from Pricing and Specific

Contractual Requirements are not evaluation criteria. They will be

assessed after the evaluation and ranking of the tenders. Proof that

under the folder: Technical, Commercial, OHS, Quality, SDL&I

evaluation purposes but will be implemented when payment is

The tender is for the provision of physical security, tactical response teams, aerial surveillance, and technology solutions services at Hendrina Power Station for a period of 60 months. Tenderers must specify whether their bid covers the whole or part of the scope as identified in Eskom’s specification and/or works information.

Closing date and time for tender submission is strictly adhered to (South African Standard Time, GMT+2). Tenderers must regularly check the Eskom Tender Bulletin and NT e-Tender Portal for updates, addenda, or changes to the closing date. Compulsory site visits and/or clarification meetings will be held as stipulated in the Tender Data; dates and details are provided there. Failure to attend compulsory sessions will result in disqualification.

All communications must be directed to the Eskom Representative identified in the Tender Data, in writing, and in English. Eskom takes no responsibility for non-receipt of communications. Queries and requests for clarification must be submitted in writing to the Eskom Representative only. Responses to clarifications will be published on the Eskom Tender Bulletin and NT e-Tender Portal. Submission address and tender box details are specified in the Tender Data.

Submit the complete original tender and one (1) complete hard copy in paper form by the closing date and time. Electronic submission is only permitted if explicitly stated in the Tender Data. Late tenders will not be accepted. Ensure the outer package is sealed, marked 'Confidential', and includes: Eskom submission address, Invitation to Tender number, tenderer's name, physical address, email, and contact telephone number. Separate packages for original and copy must be marked 'ORIGINAL' and 'COPY'. If an electronic copy is required, submit it separately and mark it 'ELECTRONIC COPY'. All documents must be completed in ink (not pencil) and signed by an authorised representative. Mandatory tender returnables must be submitted by the deadline; failure to do so will result in disqualification. Tenders must be in English. Proof of posting or courier delivery does not constitute proof of delivery. Eskom will not accept tenders submitted by facsimile or email unless stated otherwise in the Tender Data. Attend compulsory site visits and/or clarification meetings as stipulated in the Tender Data; failure to attend will result in disqualification.

Tender closing time 2.2 Ensure that Eskom has received the complete original tender and one (1) complete hard copy of the original tender at the address and in the tender box or facsimile number or e-mail address specified in the Tender Data by no later than the closing date and time for tender submission. Proof of posting or of courier delivery does not equate to proof of delivery. Eskom will not accept a tender submitted by facsimile or e-mail unless stated otherwise in the Tender Data.

Tenderers must meet eligibility criteria stated in the Tender Data; not be under any restriction to do business with Eskom or State-Owned Companies; be registered with the CIDB if required; and provide proof of valid SHEQ systems. Ineligible tenderers will be disqualified. Evaluation is based on Price (assessed per Tender Data criteria, including CPA, FOREX, commodity increases, discounts, NPV, and invoicing rates) and Specific Goals (e.g., B-BBEE, local content). The 90/10 or 80/20 Preference Point System applies. Functionality criteria, if applicable, require meeting a minimum threshold to proceed. Specific Goals are scored based on submitted proof; failure to meet them results in zero points for that section but not disqualification if other criteria are met. Arithmetical errors in pricing will be corrected by Eskom, and tenderers must confirm or accept corrections. Reverse e-auction may be used, requiring complete tenders without prices. Objective Criteria, if applied, must be stipulated in the Enquiry and cannot include functionality or B-BBEE scorecard elements.

The scope includes the provision of physical security, tactical response teams, aerial surveillance, and technology solutions services at Hendrina Power Station for a period of 60 months. Tenderers must clearly state in the Acknowledgement Form whether the tender is for the whole or part of the works, services, or supply identified in the specification and/or works information by Eskom. Standardised specifications and other incorporated documents must be obtained and familiarised with by the tenderer if required for submission. All costs and personnel associated with SHEQ (Safety, Health, Environment, and Quality) must be reflected in the tender.

Tenderers must ensure all aspects of the tender satisfy the evaluation criteria, including any required testing. The Acknowledgement Form must be completed and submitted with the tender, clearly stating whether the bid covers the whole or part of the works, services, or supply. All costs and personnel associated with SHEQ (Safety, Health, Environment, and Quality) must be reflected in the tender. Proof of SHEQ systems, policies, and capabilities must be provided to Eskom’s satisfaction by the deadline stipulated in the Enquiry.

Prices must include all duties, taxes (including VAT), and levies applicable 14 days prior to the closing date. Rates and prices must be fixed for the contract duration unless otherwise provided in the Enquiry. Prices must be stated in South African Rand, with exchange rates and base dates as stipulated in the Invitation to Tender. Alternative tenders are only permitted if a main tender is submitted and if allowed by the Enquiry. Corrections to pricing must be initialled by all signatories; correction fluid or tape is not permitted. Arithmetical errors will be corrected by Eskom, and tenderers must confirm or accept corrections. Omissions or errors in pricing schedules or bills of quantities will be addressed as per Eskom’s correction rules. Cataloguing costs, if applicable, must be included as a separate line item in the Pricing Schedule.

Prices must be stated in South African Rand unless otherwise instructed. Include all duties, taxes (including VAT), and other levies applicable 14 days prior to the closing date. Rates and prices must be fixed for the contract duration and are not subject to adjustment unless provided for in the Enquiry. Submit prices in accordance with the exchange rate and base date stipulated in the Invitation to Tender. Alternative tenders are only permitted if a main tender is also submitted and if allowed by the Enquiry. Performance bonds or demand guarantees may be required; tenderers must select a minimum of two Eskom-approved financial institutions. Arithmetical errors in pricing will be corrected by Eskom, and the tenderer must confirm or accept corrections. Insurance requirements must be met; Eskom’s cover may not be sufficient, so tenderers should seek qualified advice. Cataloguing costs, if applicable, must be included in the Pricing Schedule as a separate line item; Eskom will pay for cataloguing.

Comply with all relevant legislation, including: National Treasury Instructions, CIDB Regulations, PPPFA Regulations, B-BBEE Codes, COIDA, and the OHS Act. Tenderers must provide proof of SHEQ (Safety, Health, Environment, and Quality) systems, policies, and capabilities by the deadline stipulated in the Enquiry. CIDB registration is required if stipulated in the Tender Data; tenderers must be registered at the closing date or capable of registration within 21 working days. Contract Skills Development Goals (CSDG) and Contract Participation Goals (CPG) apply as per CIDB standards for contracts of 12+ months or R5M+ for services, or CIDB grade 7+ for construction works. Misrepresentation or falsification of information, including B-BBEE certificates, will result in disqualification and reporting to the B-BBEE Commission. Designated materials thresholds must be met; failure to do so will result in disqualification. Proof of authority to act as an agent must be submitted if applicable.

Compliance with the OHS Act and Eskom’s SHEQ (Safety, Health, Environment, and Quality) requirements is mandatory. Tenderers must provide proof of SHEQ systems, policies, and capabilities by the deadline stipulated in the Enquiry. All costs and personnel associated with SHEQ must be included in the tender. Failure to meet SHEQ requirements may result in disqualification. Eskom’s SHEQ requirements apply in addition to all other relevant legislation, including COIDA.

Eskom reserves the right to negotiate with selected tenderers and is not liable for any losses, claims, or damages arising from participation in the tender process. Tenders must remain valid for acceptance within the stipulated validity period; Eskom may request extensions, and refusal to extend will result in exclusion. All procurement-related matters must be treated as confidential, and documents may only be used for tender preparation. Tenderers must familiarise themselves with standardised specifications incorporated by reference. Compulsory site visits and/or clarification meetings must be attended; failure to do so results in disqualification. Clarifications must be sought in writing from the Eskom Representative only. Performance bonds or demand guarantees may be required, with a minimum of two Eskom-approved financial institutions to be selected.

Eskom may accept or reject any variation, deviation or alternative tender. Eskom reserves the right to accept the whole or any part of the tender. Eskom may cancel the tender at any time before a contract has been concluded and will give written reasons for the cancellation upon written request to do so. If the tender has been cancelled or if Eskom has rejected all tenders due to non-compliance with any thresholds or requirements, Eskom may abandon the proposed goods, work and/or services, or have them performed in any other manner, or re-issue a similar invitation to tender. Eskom, its subsidiaries, shareholders, advisors, directors, employees, and representatives including the Eskom Representative shall not be liable for any losses, claims or damages of whatsoever nature or howsoever arising that may be sustained by a tenderer or any other person as a result of its participation in the tender or from any amendment, termination or suspension of the process set out in this Invitation to Tender or from its exclusion from participating in the tender process at any point.

Compliance with relevant legislation 2.26 Comply with relevant legislation and regulatory instruments such as Instruction Notes issued by National Treasury, CIDB Regulations for construction works; materials (NT instructions, designated for local content and/or production by the dtic, PPPFA Regulations; Amended CIDB, PPPFA etc) B-BBEE Codes, COIDA; OHS Act; Eskom’s requirements for Safety, Health, Environment and Quality (SHEQ) and any other applicable legislation or regulatory instruments indicated in the Invitation to Tender.