This Tender Has Expired

Submissions closed on 27 February 2026. The information below is archived for reference.

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Archived Tender

Tender for the operation of a dial-a-ride bus service in ethekwini municipality

Organization

eThekwini Metropolitan Municipality

Province

KwaZulu-Natal

Closed

27 February 2026

Categories

Supplies: General Services: General

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Review in progress

The information shown on this card is preliminary. Our procurement team is currently finalising the submission guidelines, evaluation criteria, technical specifications, financial requirements, and compliance sections so you have a clean, bid-ready summary to work from. Document being finalised: 32620-1T - Tender Document .pdf. You don’t need to refresh — this page will pick up the updated review automatically.

Document32620-1T - Tender Document .pdfCompliance review in progress

Contact Information

Source: 32620-1T - Tender Document .pdf

Procurement contact: [email protected], Tel: 031 311 7751.
Objection contact (SCM decisions): Ms S Pillay, Email: [email protected], PO Box 1394, Durban 4001.
Clarification/briefing meetings and site inspections are referenced in returnable schedule T2.2.2 (certificate of attendance).

Submission Guidelines

Source: 32620-1T - Tender Document .pdf

Submit the complete Tender Submission Documentation, ensuring every schedule, form and certificate listed in Part T2 is completed, signed and attached.
Required returnable documents include the Compulsory Enterprise Questionnaire (T2.2.1), Certificate of Attendance at Clarification Meeting/Site Inspection (T2.2.2), past contracts (T2.2.3), Preference Points Claim Form (T2.2.6), and all technical schedules (T2.2.13‑T2.2.17).
Also complete the contract forms C1.1.1 (Form of Offer), C1.2.2.2 (Data to be Provided by Contractor) and C2.2 (Bill of Quantities).
All forms must be fully completed, signed and submitted together; incomplete or missing schedules may lead to non‑responsiveness.
Disqualification risks: arrears on municipal rates/taxes, non‑payment of tax, lack of active CIDB registration (if applicable), being listed on the Register of Tender Defaulters, previous contract default, failure to complete the Enterprise Questionnaire, or non‑compliance with health & safety competency requirements.

Evaluation Criteria

Source: 32620-1T - Tender Document .pdf

Evaluation is based on PRICE and PREFERENCE points as per the municipality’s SCM Policy.
Functionality (technical) carries a minimum threshold of 70 points; scores below 70 are non‑responsive.
Functionality points are allocated across experience (30), key personnel (10), methodology (20) and other sub‑criteria, with scoring bands of 0, 40, 70, 90, 100.
Preference points are allocated on an 80/20 split: up to 80 points for price, up to 20 points for B‑BBEE/ownership, location and sub‑contracting goals as detailed in the Preference Points Claim Form.
Ownership goal (50% weighting) awards up to 10 points based on Black ownership percentages.
Location goal (25% weighting) awards up to 5 points for South African, KwaZulu‑Natal and eThekwini presence.
Sub‑contracting goal (25% weighting) awards up to 5 points based on the percentage of work subcontracted to qualifying SMMEs.
Total score combines price points (max 80) and preference points (max 20) after the functionality threshold is met.

Technical Specifications

Source: 32620-1T - Tender Document .pdf

Scope: Operation of a Dial‑a‑Ride bus service as defined in the tender specifications.
Deliverables include provision of fleet, drivers, dispatchers, supervisors, administrative staff and a customer liaison officer.
Required experience: Minimum 1‑2 similar projects in the past 15 years for a score of 40, 3‑4 projects for 70, 5‑6 projects for 90, 6+ projects for 100.
Key personnel must demonstrate relevant qualifications and experience (e.g., 5+ years in transport operations for managers, 3+ years for schedulers, drivers, fleet supervisors, etc.).
Methodology must include a detailed programme, risk management approach and quality control plan as per schedule T2.2.17.
Compliance with Construction Regulations (2014) and Occupational Health & Safety competencies is required.

Financial Requirements

Source: 32620-1T - Tender Document .pdf

Pricing must be submitted on Form of Offer (C1.1.1) and Bill of Quantities (C2.2).
Price evaluation will use the 80/20 preference points formula defined in the municipality’s SCM Policy.
No specific bond or guarantee is mentioned in the extracted text; bidders should refer to the contract data for any security requirements.
Payment terms will be governed by the Conditions of Contract referenced in Clause F.3.15.

Compliance Requirements

Source: 32620-1T - Tender Document .pdf

Eligibility checks: compliance with Clause F.2.1 (eligibility), municipal rates/taxes up to date, tax clearance verified, active CIDB registration (if applicable), good standing with compensation fund/insurer, not listed on Register of Tender Defaulters, no prior contract default.
B‑BBEE: Provide B‑BBEE certificate, CSD registration report and other proof as required in MBD 6.1.
Local content: Preference points for ownership, location and sub‑contracting goals as detailed in the Preference Points system.
Required registrations: CSD, VAT, CIDB (if applicable), and any relevant professional licences.
Submit the Compulsory Enterprise Questionnaire (T2.2.1) confirming no conflicts of interest and compliance with all statutory requirements.