Cleaning, hygiene equipment and consumables services for ESKOM mpumalanga operating unit

{"closingDate":"03 June 2026","closingTime":"10h00am"}

{"name":null,"email":"[email protected]","phone":"0192084401","department":"FOR FIVE (05) YEARS.","address":"r which may be"}

Annexure Attached (Y /

N / n/a)

1.1.1 *Authorisation Form Annexure A Y

1.1.2 *Acknowledgement form Annexure B Y

1.1.3 *Tenderer’s particulars Annexure C Y

1.1.4 *Integrity Declaration Form (Suppliers are required to Annexure D Y

download and read the Supplier Integrity Pact. It is

accessible on the Eskom Tender Bulletin via Eskom

Supplier Integrity Pact (eskom.co.za) link)

1.1.5 *CPA Requirements for Local Goods/Services Annexure E Y

1.1.6 *CPA(IG) for Foreign Goods/Services (if applicable) Annexure F N/A

1.1.7 SBD 6.2 Declaration Certificate for Local Production Annexure G1 Y

and Local Content (only applicable if designated

materials are included and then Tenderers will be

required to complete and submit Annexures G1 to G4

as evidence of compliance with this requirement).

Annexure C Local Content Declaration- Summary

Schedule Annexure G2 Y

Annexure D Imported Content Declaration –

Supporting Schedule to Annexure C Annexure G3 Y

Annexure E Local Content Declaration- Supporting

Schedule to Annexure C Annexure G4 Y

1.1.8 *SBD 1 Invitation to Bid must be filled out by all Annexure H Y

tenderers and submitted with the tender at tender

submission deadline

1.1.9

1. Relevant Company Experience 35%

2. Tools & Equipment 30%

3. Project execution Approach and Methodology 15%

4. Vehicles 20%

as listed in Table 4 below with the corresponding scoring methodology in Table 6.

execution straight to the point: Plan on Performance

approach & -Details of how work will management of Cleaning and

methodology be executed (pre and high-level cleaning services =

during project 5%

implementation phase)

service providers as listed in Table 5 below. Please submit the evidence as

stipulated in the table below to score full points. Failure to submit all the evidence

will result in reduced or zero score as per Table 8: Scoring Methodology for

Table 7: Scoring Methodology for Tools and Equipment

of Tender

Table 8: Scoring Methodology for Vehicles

experience: 3 years Drivers licence

industrial cleaning

related experience.

Skills: Valid Drivers

experience: 0-1

year related

experience in a

experience: 3

years industrial

cleaning related

experience.

Skills: Valid

inexperienced contractor for a critical task such as Cleaning, deep sanitazation

and hygiene services. The contractor is expected to demonstrate experience as

depicted in Table 3 on the next page

of Tender

Table 3: Company Relevant Experience

Experience projects from previous or service = 35%

current employer that 2 – 3 years’ experience of

include the name of the cleaning services = 20%

client, contact number and 1 – 2-year experience of

duration of the service cleaning service = 15%

rendered, with a contract 0 - 1 year experience of

number or an order number cleaning service = 10%

of stipulating cleaning

services experience (as per Produce proof of a

scope of work) for 36 referral letter with

Cleaning MOU Effective Date 30 October 2025

Review Date October 2030

Quality Section A: Quality Management System Requirements ISO √

(Attachment 9001

with detailed A.2 Quality Policy Approved by top management.

requirements A.3 Quality Objectives Approved by top management.

will be A.1 Quality Method statement based on scope.(Method

uploaded Statement Template-Ref 240-126469599)

under under Section A Score Option 2

Quality folder) B.1 Documented information for defined roles,

responsibilities and authorities - Organization chart and

Responsibility matrix (must include but not limited to quality

management function/role) (Clause 5.3 of ISO 9001:2015)

B.2 Documented information for Control of Externally

• One (1) Invitation to tender (ITT) is issued with three (3) sets of NEC 3 Term Service Contracts

detailing the scope of services and the resource requirements per zone.

• Tenderers will have an option to submit the tender and offer the rates/prices for the zone that they

are interested in. Please label them accordingly when uploading on the portal.

• Technical evaluations will be conducted per scope of work, for a tenderer to be technically approved

on a particular scope they must submit and meet the minimum resources requirements of the scope

of work.

• In an event that a tenderer is submitting a tender for more than one zone, each must be supported

by the minimum required resources for the zone.

• The 80/20 preference points system (Price evaluation and B-BBEE points scoring) will be applied

per zone.

The zones/areas as included in the different NEC 3 TSC are reflected below and tenderers are requested

to indicate by a tick (✓) the zone/scope they are tendering on:

Zone/Area Indicate by a tick (✓) the zone and

scope you are interested in

Cleaning MOU Effective Date 30 October 2025

Review Date October 2030

Number Description Annexure Attached (Y /

N / n/a)

1.1.13 Reverse e-auction process (if applicable) N/A

1.1.14 E-tendering Help Manual acknowledgement form Attached Y

1.1.15 E-tendering Help Manual for supplier Attached Y

1.1.16 CIDB Contract Skills Development Goals (CSDG) N/A

(if applicable)

1.1.17 Contract Participation Goals (CPG) N/A

(if applicable)

1.1.18 Scope of Work Attached in the Y

Nec

1.1.19 NEC or other Contract Attached in the Y

Nec

1.1.20 Pricing Schedule/BOQ (if not contained in Contract) Attached in the Y

https://teams.microsoft.com/meet/388501920844012?p=I2LSyBv5JwXpBIRdoc

Meeting ID: 388 501 920 844 012

Passcode: 8mQ9zb3z

2.16 Seeking The tenderer can notify Eskom of any clarifications required before the closing

clarification time for clarification queries, which is 05 working days before the deadline for

tender submission.

2.22 Alternative tenders Alternative tenders are not allowed.

2.33 Cataloguing The successful tenderer may be required to provide the cataloguing information

per item after contract award and will need to ensure that all materials delivered

to Eskom are labelled in line with Eskom’s labelling specifications as may be

stipulated by Eskom. Where cataloguing is a requirement, the Pricing Schedule

must also include a line item for cataloguing, which tenderers are required to quote

for. Eskom will pay for the cataloguing.

2.34 Provision of Not applicable

of Tender

a) Completed pricing schedule on the NEC3 Term Service Contract (TSC)

b) Signed offer and acceptance of NEC3 TSC

c) Signed Annexure E on Invitation to Tender (CPA for local Goods and

Services)

d) Completed and signed Annexure A on Invitation to Tender (Authorisation

Form)

hiring company

3.15 Evaluation of Price Prices will be evaluated as follows:

• Inclusive of VAT
• Making the specified correction for arithmetical errors
• Excluding contingencies in any bill of quantities or activity schedule.
• Making an appropriate adjustment for any other acceptable variations,

deviations, or alternative tenders submitted.

• Making a comparison of the Net Present Value of each adjusted tender

based on the tendered programme (if provided) and prices, on the

estimated effect of Price Adjustment Factors and rate of exchange

fluctuations (if applicable) and on other evaluation parameters relating to

uncertainty and risk, where applicable.

• Unconditional discounts must be taken into account for evaluation

purposes.

• Conditional discounts must not be taken into account for evaluation

purposes but should be implemented when payment is effected.

• Prices will be scored out of 80 points
• Preference analysis will be applied as follow
• By default, prices will be scoring a total of 80 points and the specific goal

will be scored out of 20 points in accordance with Procurement Preferential

Regulations (PPR - 2022).

3.18 Evaluation of The points scored for the specific goal must be added to the points scored for

80/20.

• Eskom will then add the score from Pricing and the B-BBEE level together

and rank the suppliers from the highest to the lowest

The total number of service provider to be appointed is one (01) for each area

of Tender

• Should there be 2 or more suppliers with an equal score the following will be

applied:

• In the event that two or more tenderers score an equal total number of

points, the successful tenderer must be the one that scored the highest

points for specific goals.

• If two or more tenderers score equal total points in all respects, the award

must be decided by the drawing of lots.

3.19 Ranking of Tenderers will be ranked by applying the preferential point scoring for the 80/20

tenders system. Eskom will add the score from Pricing and Specific Goals together and

rank the suppliers from the highest to the lowest.

3.20 Objective Criteria The inclusion of objective criteria is not mandatory but a condition for contract

award. If the tenderer does not meet objective criteria; it may lead to the second-

ranked tenderer being recommended for award

3.21 Reverse e-auction Reverse e-auction is not applicable

Payment Terms: payment terms as stipulated hereunder when

submitting tenders and concluding contracts with Eskom:

For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

Suppliers within 30 days of receipt of undisputed invoices.

For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed

(BEECA) and the Letter of intent from a produce SHE waste

(CASA) including SHE waste. SHE wastes

disposal service

provider

of Tender

2. Qualifications Safety Officer: Certified certificate

Qualification(s): Curriculum vitae

any accredited 10-

day safety trainings /

programmes such as

experience: 0-1 year

related experience in

a Safety

environment.

Skills: Valid Driver’s

license.

(CASA) including SHE wastes disposal

waste. service provider

2. Qualifications Safety Officer: Certified

Qualification(s): certificate

any accredited 10- Drivers licence

day safety trainings

/ programmes such

as SAMTRAC or

of Tender

mop, caution sign, bucket with

wringer, broom soft and stiff,

dustpan and brush set, duster

extendable for all areas,

microfiber cloths, dish cloths,

sponges and scoring pads,

scrub brushes. squeegee,

feather duster short and long,

spray bottle and garbage

grabber: 15 %

carpets, office chairs, time on cleaning, high-level 15%

couches, steaming of cleaning and hygiene services

blinds and curtains, floor defects = 5%

stripping

• Turnaround time (faulty Supplier to provide delivery

equipment, fixing or schedule for cleaning and

replacement) hygiene consumables and SHE

• Delivery schedule of waste removals = 5%

consumables (cleaning

and hygiene)

OHS/Safety Section A: OHS Legal Requirements to be met by √

(Attachment Contractors at Tender Stage before contract award

with detailed (Application of Responsive and Non Responsive Criteria)

requirements 1. Valid Letter of Good Standing or equivalent, i.e. COID,

will be FEMA or RMA.

uploaded 2. Signed acknowledgement of Eskom's SHE rules, and

under under requirements form (Annexure B)

OHS/Safety 3. SHE policy signed by CEO/ MD

folder) 4. OHS/SHE plan

6. Baseline Risk Assessment (BRA)

environmental incidents

8. Emergency preparedness plan (EPP) Emergency

preparedness procedure/plan for environmental

emergencies with emergency contact details

9. Environmental Awareness Training - Valid Eskom’s

Environmental law certificate (within 3 years). This will be

required post contract award.

(BEECA) and the of intent from a waste certificate

• OHS requirements (See OHS attachment for what to submit)
• Quality requirements (See Quality attachment for what to submit)
• Environmental requirements (See attachment for what to submit)
• Financial Analysis (Financial Statements to be sumitted)

Environmental 1. Environmental policy signed by top management (CEO / √

(Attachment managing director)

with detailed 2. Company organogram depicting an environmental

requirements representative.

will be 3. Environmental appointment letter of the employee

uploaded responsible for environmental issues within the company.

under 4. Company’s communication plan / procedure on what, how

list. A tenderer shall be found to have the nationality of a country if the

tenderer is a national or is constituted, incorporated, or registered and

operates in conformity with the provisions of the laws of that country. This

criterion shall also apply to the determination of the nationality of proposed

subcontractors or suppliers for any part of the Contract including related

services.

submitting tenders and concluding contracts with Eskom:

For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

Suppliers within 30 days of receipt of undisputed invoices.

For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

suppliers within 60 days of receipt of undisputed invoices.

• Technical evaluations will be conducted per scope of work, for a tenderer to be technically approved
• The 80/20 preference points system (Price evaluation and B-BBEE points scoring) will be applied

3.13 Functionality Technical Evaluation Process

requirements The process to be followed in the evaluation of service providers wishing to

subcontractors may be used. The evaluation shall be conducted in the following

three (3) consecutive stages namely Desktop Evaluation, Site Assessment &

Stage 1: Desktop Evaluation

The desktop evaluation will be carried out in two phases namely Phase 1

tenderer fail to meet the requirements of this phase, the evaluation will end here,

threshold score of seventy (70%) percent to proceed to the next stage, i.e., Site

highest points

B-BBEE Status Level of Contributor Number of points

(80/20 system)

Preference points (Specific goals),

Tenderer failing to provide documentation for the allocation of preference points

• May only score point out of 80 for price
• Scores 0 points out of 20 for specific goals
• Eskom will then add the score from Pricing and the B-BBEE level together

Technical, Commercial, Financial, OHS, Environmental, Quality and other.

into account for evaluation

• Conditional discounts must not be taken into account for evaluation
• Prices will be scored out of 80 points
• Preference analysis will be applied as follow
• By default, prices will be scoring a total of 80 points and the specific goal

will be scored out of 20 points in accordance with Procurement Preferential

Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables at Eskom’s Mpumalanga Operating Unit for a period of 5 years.

Purpose: Eskom seeks suppliers who demonstrate commitment to developing, implementing, and maintaining a Quality Management System (QMS) conforming to ISO 9001. The QMS must drive consistent service delivery and continual improvement.

Applicability: This specification applies to all Eskom divisions, subsidiaries, suppliers, and sub-suppliers for RFI/RFQ/RFP processes and contracts.

Closing date: 03 July 2026 at 10:00 AM (UTC).

Department: Supply Chain Management (SCM). No specific contact details (name, email, phone, or address) are provided in the document.

Submit the following returnable documents as per the List of Tender Returnables (240-12248652) and Form A (240-68099512):

• Completed and signed Form A (Tender and Contract Quality Requirements for Supplier Quality Management Specification 240-105658000/QM 58 and ISO 9001).
• Quality Method Statement based on ISO 9001 and specific to the scope of work.
• Signed/approved Quality Policy aligned with the supplier’s strategic direction.
• Copy of Quality Objectives.
• Documented information for Control of Externally Provided Processes, Products, and Services.
• Documented information for roles, responsibilities, and authorities (e.g., organization charts, job descriptions, procedures).
• Note: Category 4 requirements apply to this tender.

Suppliers must demonstrate a documented Quality Management System compliant with ISO 9001:2015, even if not certified. They must have the organizational structure and procedures to manage quality, external providers (sub-suppliers), roles/responsibilities, and nonconformities. Submission of the specified Category 4 deliverables (Form A, Method Statement, Quality Policy, Quality Objectives, organizational chart, and external provider control procedure) is mandatory for evaluation. Eskom may conduct capability and capacity assessments prior to award.

Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables at Eskom’s Mpumalanga Operating Unit for 5 years.

Quality Requirements:

• Suppliers must develop, implement, maintain, and continually improve a Quality Management System (QMS) based on ISO 9001.
• Contract Quality Plan (CQP) and Quality Control Plan (QCP)/Inspection and Test Plan (ITP) must be submitted for Eskom review and approval.
• Special processes (e.g., welding, non-destructive testing) require pre-qualification and certified personnel.
• Preservation, storage, and handling of materials must comply with Eskom’s specifications.
• Eskom reserves the right to audit, inspect, and oversee all quality-related activities.

Deliverables:

• Cleaning services, hygiene equipment installation, and consumables supply.
• Compliance with Eskom’s SHEQ (Safety, Health, Environment, and Quality) policies.
• Documentation of all quality-related activities, including training records, inspection reports, and nonconformity management.

Mandatory Compliance:

• ISO 9001 Quality Management System (QMS) certification or documented evidence of compliance with ISO 9001:2015.
• Completion of Form A (240-68099512) and submission of all returnable documents as per the List of Tender Returnables (240-12248652).
• B-BBEE: Minimum Level 1 compliance required.
• CIDB registration (if applicable for construction-related activities).
• Adherence to Eskom’s Procurement and Supply Chain Management Policy (32-1033) and Procedure (32-1034).
• Compliance with Preferential Procurement Policy Framework Act (PPPFA), 2000.
• Sub-suppliers must also meet Eskom’s quality and compliance requirements.

Evaluation is based on the following weighted sections:

• Section A (Quality Management System Requirements ISO 9001): 25% weight. Requires submission of a Quality Method Statement, Quality Policy, and Quality Objectives.
• Section B (Evidence of QMS in Operation): 25% weight. Requires documented roles, responsibilities, authorities, and control of externally provided processes.
• Section C (Contract Quality Plan Requirements): 20% weight. Requires a draft Contract Quality Plan (CQP) specific to the scope of work.
• Section D (Quality Control Plan Requirements): 20% weight. Requires a Quality Control Plan (QCP) or Inspection and Test Plan (ITP).
• Section E (User-Defined Additional Requirements): 10% weight. Requires completion and signing of Form A.

Note: Category 4 requirements apply to this tender, as indicated in Form A and the List of Tender Returnables (240-12248652).

• Provision of high-level cleaning services, installation of hygiene equipment, and supply and delivery of hygiene consumables at the Mpumalanga Operating Unit for five (5) years.

• Tender closing date: 03 July 2026 at 10:00 SAST (GMT+2).
• Previous closing date was 19 June 2026 at 10:00 SAST (GMT+2).

• Enquiries contact: Karabo Mampuru.
• Telephone: 013 755 9108.
• Email: [email protected].

• Submit via Eskom E-Tendering portal at https://etendering.eskom.co.za.
• Ensure submission is completed by the closing date and time.
• Returnable documents are required; refer to the tender documents for the specific list.
• Late submissions will be disqualified.

• Tender documents and submissions must be accessed and submitted via the Eskom E-Tendering portal at https://etendering.eskom.co.za.

The addendum does not specify detailed eligibility criteria; applicants must refer to the original tender document (Enquiry No E2848DXMPOUR) for full eligibility requirements, which typically include valid B-BBEE status, tax compliance, relevant experience, and financial capability. All communication must be directed to the specified enquiry contact.

• Provision of high-level cleaning services.
• Installation of hygiene equipment.
• Supply and delivery of hygiene consumables.
• Services required at the Mpumalanga Operating Unit.
• Contract duration: Five (5) years.

Services Offered: Provision of Facilities Management (Non-technical) Cleaning, Hygiene, Deep cleaning and Supply of Consumables Services to Eskom Property Management Eskom Park located at 28 Cnr Vesagie and Langenhoven, Highveld and Lowveld Zone buildings. Total service area is approximately 72,225 m².

Closing date: 22 July 2022.

Eligibility is primarily determined by the ability to meet all scored environmental requirements (10-point checklist). Each requirement is scored as YES/NO (1 or 0). A company must have the organizational structure (with a designated environmental representative), formal environmental management systems (policy, plans, registers), and a commitment to compliant waste disposal. Failure to provide any required document likely results in a score of 0 for that criterion, impacting overall eligibility.

Scope of services:

• Provision of Facilities Management (Non-technical) Cleaning, Hygiene, Deep cleaning and Supply of Consumables Services.
• Services are for Eskom Property Management Eskom Park located at 28 Cnr Vesagie and Langenhoven, Highveld and Lowveld Zone buildings.
• Total service area is approximately 72,225 m².

Environmental compliance requirements:

• Provide an appointment letter for the employee responsible for environmental issues within the company. The letter must be accepted and dated.
• Provide a valid Eskom Environmental Awareness law certificate (within 3 years). This is required post contract award.
• Provide an emergency preparedness plan (EPP) procedure/plan for environmental emergencies, including emergency contact details.

Provide an emergency preparedness plan (EPP) procedure/plan for environmental emergencies, including emergency contact details.

• Provide a valid Eskom Environmental Awareness law certificate (within 3 years).

Waste management plan must detail how waste generated on site will be managed, including where disposal occurs. Note: Disposal must be at licensed Municipal landfill sites.

• Scope: Provision of Facilities Management (Non-technical) Cleaning Services, Hygiene Equipment Installation, and Hygiene Consumables Delivery at Eskom Park, Highveld Zone, and Lowveld Zone in Mpumalanga for 60 months.
• Service includes cleaning, hygiene, deep cleaning, and supply of consumables for offices, workshops, houses, medical centres, and conference facilities.
• Total area: Approximately 20,860 m² (Eskom Park), 26,587 m² (Highveld Zone), and 24,778 m² (Lowveld Zone).

• Service Manager: Address at Eskom Park, Watermeyer Street, Witbank, 1035. Contact details (tel, email) are not provided.
• Employer: Eskom Holdings SOC Ltd, registered office at Megawatt Park, Maxwell Drive, Sandton, Johannesburg.

• Submit a fully completed, signed tender with all mandatory returnable documents. Failure to submit required documents will render the tender non-responsive and disqualified.
• Submit both hard copies and a soft copy (MS Excel format) on CD or flash drive. Hard copies take precedence; if hard copies are not delivered, the tender will be deemed non-responsive.
• Ensure the soft copy is identical to the hard copy and clearly marked.
• Tenderers must price on the preferred zone(s) fully; failure to price fully on a specific zone will result in disqualification for that zone.
• Submit the completed price list and required appendices (e.g., Appendix F for Cleaning Services) with the offer.
• The offer may be accepted by the Employer signing the Acceptance part of the Form of Offer and returning a copy before the validity period ends.

Tenderer must have a valid CIDB registration number (to be provided in Form of Offer). Tenderer must submit a fully completed, signed price list (C2.2) for each zone they are bidding on. Tenderer must provide proof of insurance cover for deductibles in Eskom's insurance policies (details via provided web link). Tenderer must comply with South African law, including the Value Added Tax Act (Eskom's VAT number: 4740101508). Joint ventures are permitted but members are jointly and severally liable.

• Scope: Provision of Facilities Management (Non-technical) Cleaning, Hygiene, Deep cleaning, and Supply of Consumables Services.
• Service area: Eskom Park buildings (approx. 20,860 m²), Highveld Zone buildings (approx. 26,587 m²), and Lowveld Zone buildings (approx. 24,778 m²) in the Mpumalanga Operating Unit.
• Duration: 60 months (5 years).
• Key tasks: Daily cleaning of offices, reception areas, passages, toilets, pause areas, boardrooms, conference centers, training centers, storerooms, garages, and workshops.
• Specific requirements: Toilets require special attention with regular cleaning, disinfection, replenishment of consumables, and inspection every two hours for offices and hourly for conference centers.
• High-level cleaning: Includes windows, chairs, sofas, office screens, carpet steam cleaning, curtain steam cleaning, and steam cleaning of blinds, performed as and when required.
• Hygiene equipment installation: Supply and installation of items like paper towel dispensers, toilet roll holders, soap dispensers, SHE bins, seat sanitizer dispensers, aerosol spray dispensers, urinal drip dispensers, and hand sanitizer dispensers.
• Consumables supply: Regular delivery of hygiene and cleaning consumables such as paper towels, toilet paper, hand soap, seat sanitizer, SHE packets, aerosol spray, urinal drip, hand sanitizer, dishwashing liquid, bleach, pine gel, furniture polish, multi-purpose cleaner, toilet bowl cleaner, deodorant blocks, stripping chemical, pee mats, and refuse bags.

• Payment terms: Payments are made within 14 days after submission of invoices.
• Assessment interval: Between the 15th day of each successive month.
• Currency: South African Rand.
• Tax invoicing: The Contractor must provide a tax invoice within one week of receiving a payment certificate, showing the amount due equal to that stated in the certificate. Include Eskom’s VAT number 4740101508 on each invoice.
• Interest rate: The publicly quoted prime rate of interest charged by Standard Bank of South Africa Limited for amounts due in Rands, or LIBOR for other currencies.
• Price adjustment: Unregulated rates are fixed for the first 12 months, then adjusted annually based on published CPI indices and bargaining council agreements.
• Insurance: The Contractor must provide cover for deductibles in Eskom’s insurance policies, either through self-insurance or own insurers. Details available at Eskom’s insurance policies webpage.

• B-BBEE: Contractors must notify Eskom within seven days of any change in B-BBEE status and submit an updated verification certificate within thirty days. A decrease in B-BBEE status may lead to renegotiation or termination.
• Joint ventures: If the Contractor is a joint venture or consortium, members are jointly and severally liable, and must notify the Service Manager of the key person authorised to bind the Contractor within two weeks of the Contract Date.
• Ethics: Any illegal or corrupt practices constitute grounds for termination and possible civil or criminal action.
• Confidentiality: Contractors must not disclose contract-related information without consent, except as required by law.
• Health, safety, and environment: Compliance with all applicable laws, regulations, and Eskom’s rules, including Construction Regulations 2014 and environmental laws.
• Insurance: Minimum cover for liability: R500,000 for death or injury to employees, and additional cover for property damage and other liabilities as specified.

• Mandatory for evaluation: Tender must be fully completed, signed, and submitted with all required documents. Non-submission renders the tender non-responsive.
• Pricing evaluation: Tenderers must price fully on the preferred zone(s); incomplete pricing leads to disqualification for that zone.

Closing Date: 2026-07-03 at 10:00. No briefing session date specified in this document.

No specific contact details provided in this OHS annexure document. Bidders should refer to the main tender document for SCM contact information.

This document is an OHS (Occupational Health and Safety) returnable annexure for the Eskom cleaning services tender. The main tender submission requirements would be in the parent tender document. Bidders must ensure all SHE (Safety, Health and Environmental) returnables are submitted with the tender. The closing date is 2026-07-03 at 10:00. Incomplete OHS submissions may result in disqualification.

Mandatory eligibility criteria (Section A): All eight items must be submitted with content satisfying minimum requirements. Failure to submit any item or submission of non-compliant content results in a score of 0 and renders the bid non-responsive. Items include legal compliance documents, signed forms, policies, plans, certificates, assessments, cost breakdowns, and medical certificates. Section B requirements (items 9-10) are non-disqualifying but must still be addressed.

The tender covers provision of high-level cleaning services, installation of hygiene equipment, and supply and delivery of hygiene consumables at Mpumalanga Operating Unit for a duration of 5 years. This document focuses on the OHS requirements that must be addressed in the scope of work.

Bidders must provide a breakdown costing for Safety Health and Environmental Management. The cost must be broken down (not provided as a lump sum) based on the overall scope of work/service to be performed.

Section A - OHS Legal Requirements (Responsive Criteria - must submit): Valid Letter of Good Standing (COID, FEMA, or RMA) showing correct nature of business; Signed acknowledgement of Eskom SHE rules and requirements (Annexure B); SHE policy signed by CEO/MD with next review date, complying with OHS Act Section 7; OHS/SHE Plan outlining: OHS organogram, SHE incident management, Method Statements, Legal Register, PPE Matrix, Emergency planning and fire risk management, Contractor/supplier selection and management, HCS Program with MSDS for all chemicals, HBA Reg 4 information and training, Communication and awareness; SHE Competency training certificates (First aid, Fire Fighting, Risk assessment/HIRA, Incident Management/Investigation, HAZCHEM handling, Working at height); Baseline Risk Assessment (BRA) with consequence, likelihood, and risk ratings plus mitigation measures; BRA Procedure with methodology; 3 valid medical fitness certificates for individuals with training certificates. Section B - OHS Eskom Requirements (Non-Disqualifying): Substance abuse policy; Company Incident Management Procedure.

Section A - OHS Legal Requirements to be met at Tender Stage (Responsive Criteria): Valid Letter of Good Standing (COID, FEMA, or RMA) showing correct nature of business; Signed acknowledgement of Eskom SHE rules and requirements form (Annexure B); SHE policy signed by CEO/MD with next review date, complying with OHS Act Section 7; OHS/SHE Plan must outline: OHS organogram with responsibility and accountability, SHE incident management, Method Statements for work activities, Applicable legal requirements (Legal Register), PPE including PPE Matrix with identification, issue, usage and management on site, Emergency planning and fire risk management, Contractor or supplier selection and management, HCS Program with MSDS for all chemicals to be used, HBA Reg 4 information and training, Communication and awareness; SHE Competency training certificates required: First aid training, Fire Fighting Training, Risk assessment/HIRA, Incident Management/Investigation Training, HAZCHEM/Hazardous chemical substances handling, Working at height; Baseline Risk Assessment (BRA) relevant to scope of work addressing: identification of SHE hazards, consequence rating, likelihood rating, risk rating, detailed mitigation measures; BRA Procedure with methodology used for risk assessment; Breakdown costing for Safety Health and Environmental Management (not lump sum); 3 valid medical fitness certificates for individuals whose training certificates were provided. Section B - OHS Eskom Tender Requirements (Non-Disqualifying Criteria): Substance abuse policy; Company Incident Management Procedure. Scoring: 0 = Document not submitted or does not satisfy minimum requirements; 1 = Document submitted and satisfies minimum SHE requirements. First evaluation conducted, second evaluation within 07 working days if outstanding items exist.

Binary scoring: 0 = Document not submitted OR does not satisfy minimum requirements; 1 = Document submitted and content satisfies minimum SHE requirements. First evaluation conducted, followed by second evaluation within 07 working days if there are outstanding items.

Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables for Eskom's Mpumalanga Operating Unit (Eskom Park, Highveld, and Lowveld Zones) over a 5-year period.

Key Activities:

• Routine and deep cleaning of buildings, including windows, chairs, sofas, office screens, carpets, curtains, and blinds.
• Installation of hygiene equipment (e.g., paper towel dispensers, soap dispensers, SHE bins).
• Monthly supply of hygiene consumables (e.g., paper towels, toilet paper, hand soap, sanitizers).
• Monthly supply of cleaning chemicals (e.g., dishwashing liquid, bleach, pine gel).
• Deep cleaning of toilets, urinals, and basins in kitchens/bathrooms as required.

Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables for Eskom's Mpumalanga Operating Unit (Eskom Park, Highveld, and Lowveld Zones).

Key Deliverables:

• Cleaning services: Staffing for cleaners, supervisors, and safety officers across all zones (Lowveld: 48 cleaners, 1 supervisor; Highveld: 42 cleaners, 1 supervisor; Eskom Park: 30 cleaners, 1 supervisor).
• Hygiene equipment: Once-off installation of items such as paper towel dispensers, soap dispensers, seat sanitizer dispensers, SHE bins, and urinal drip dispensers. Quantities vary by zone.
• Hygiene consumables: Monthly supply of products including paper towels, toilet paper, hand soap, seat sanitizer, SHE packets, aerosol sprays, urinal drip, and hand sanitizer. Quantities specified per zone.
• Cleaning chemicals: Monthly supply of dishwashing liquid, bleach, pine gel, furniture polish, multi-purpose cleaner, toilet bowl cleaner, deodorant blocks, stripping chemicals, pee mats, and refuse bags. Quantities vary by zone.
• Deep cleaning: As-and-when-required high-level cleaning for windows (external), chairs, sofas, office screens, carpet steam cleaning, curtain steam cleaning, and blinds. Includes deep cleaning of toilets, urinals, and basins in kitchens/bathrooms. Quantities and service intervals specified per zone.

Service Duration: 5-year contract (60 months).

Pricing Structure:

• Labour costs: Breakdown required for cleaners, supervisors, and safety officers, including basic salary, UIF, provident fund, COID, uniform/PPE, and admin costs. Pricing must be provided per employee per month, with totals for annual and 5-year contract periods.
• Hygiene equipment: Once-off purchase costs for listed items (e.g., paper towel dispensers, soap dispensers). Pricing must include unit rates and totals per zone.
• Hygiene consumables: Monthly costs for listed products (e.g., paper towels, toilet paper, hand soap). Pricing must include unit rates, quantities, and totals per zone.
• Cleaning chemicals: Monthly costs for listed chemicals (e.g., dishwashing liquid, bleach, pine gel). Pricing must include unit rates, quantities, and totals per zone.
• Deep cleaning: Pricing for high-level cleaning tasks (e.g., windows, chairs, carpet steam cleaning) must be provided per unit (m², each) with annual totals.

Payment Terms: Not explicitly stated in the document. Bidders must refer to the tender record or request clarification.

• This tender is for the provision of cleaning, hygiene, deep cleaning, and supply of consumables services at Eskom's Mpumalanga Operating Unit for five years.
• The service covers three main zones: Eskom Park, Highveld Zone, and Lowveld Zone.
• The scope integrates labour services (cleaners, supervisors, safety officers), installation of hygiene equipment, and the ongoing supply of hygiene and cleaning consumables.
• Deep cleaning services are to be performed as and when required, upon instruction from the contracts manager or supervisor.

• Closing Date and Time: 03 July 2026 at 10:00 SAST.
• Tenderers must regularly check the Eskom Tender Bulletin and National Treasury e-Tender Portal for any addenda or changes to the closing date.
• If a compulsory site visit or clarification meeting is stipulated in the Tender Data, attendance is mandatory. Failure to attend will result in disqualification. Details of such meetings are to be found in the Tender Data.

• All communications must be in writing to the Eskom Representative only. The specific contact details for the Eskom Representative are not provided in the extracted content.
• For problems with the eTendering system, tenderers should contact the buyer responsible for the published tender.
• The department involved is Supply Chain Management.

• Submit your tender electronically via Eskom's eTendering system at https://eTendering.eskom.co.za. You must register and receive an OTP to access the system.
• You must have a CSD number to gain access to the eTendering system.
• The complete original tender and one hard copy must be received by Eskom by the closing date and time. Proof of posting does not equate to proof of delivery.
• Submit the original tender and one copy in separate packages marked 'ORIGINAL' and 'COPY', sealed together in an outer confidential package with the tender details.
• Tenders must be submitted in English, completed in ink, and signed by a duly authorised representative.
• Failure to submit mandatory returnables by the deadline will result in disqualification. This includes the E-Tendering Training Acknowledgement Form, which must be fully completed and submitted.
• Late tenders will not be accepted. Tenders are late if not received in the designated manner by the closing time.
• File uploads in the eTendering system: individual file size cannot exceed 50MB, and total submission size cannot exceed 900MB.
• Verify all documents are uploaded under the correct category (e.g., Technical, Commercial, Finance) before finalising the submission.

Unable to extract eligibility criteria

• Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply and delivery of hygiene consumables for the Mpumalanga Operating Unit (Eskom Park, Highveld Zone, and Lowveld Zone) for a five-year period.
• Key deliverables include:
• Cleaning services: Deployment of cleaners, supervisors, and a safety officer across the zones. Quantities are specified in pricing sheets (e.g., 55 cleaners in Lowveld, 46 in Highveld, 40 at Eskom Park).
• Hygiene equipment installation: Once-off installation of items like paper towel dispensers, toilet roll holders, soap dispensers, SHE bins, seat sanitizer dispensers, aerosol spray dispensers, urinal drip dispensers, and hand sanitizer dispensers. Quantities per zone are listed.
• Supply of consumables: Monthly supply of hygiene consumables (e.g., paper towels, toilet paper, hand soap, SHE bins, seat sanitizer, SHE packets, aerosol spray, urinal drip, hand sanitizer) and cleaning chemicals (e.g., dishwashing liquid, bleach, pine gel, furniture polish, multi-purpose cleaner, toilet bowl cleaner, deodorant blocks, stripping chemical, pee mats, refuse bags).
• Deep cleaning services: As and when required, upon instruction, for high-level cleaning of windows, chairs, sofas, office screens, carpets, curtains, blinds, toilets, urinals, and basins in kitchens and bathrooms. Quantities and service intervals are specified.
• Refer to the detailed pricing schedules (CLEANERS, SUPERVISORS, SAFETY OFFICER, HYGIENE CONSUMABLES, CLEANING CHEMICALS, DEEP CLEANING sheets) for specific item descriptions, quantities, and units.
• All labour costs must include elements like basic salary, UIF, provident fund, COID, and uniform/PPE.

• Pricing must be in South African Rand (ZAR) unless otherwise instructed.
• Rates and prices must be fixed for the five-year contract duration and are not subject to adjustment unless provided for in the enquiry.
• Prices must include all duties, taxes (including VAT), and levies applicable 14 days prior to the tender closing date.
• The pricing schedule is extensive and must be completed in full. It includes detailed breakdowns for:
• Labour costs per employee (cleaners, supervisors, safety officer) with line items for basic salary, UIF, provident fund, COID, uniform/PPE, admin costs, and equipment.
• Once-off costs for hygiene equipment installation.
• Recurring monthly costs for hygiene consumables and cleaning chemicals.
• Costs for deep cleaning services, priced per unit (m², each) with quantities and service intervals over the five-year contract.
• Tenderers must provide the 'tendered total cost per month per worker' and totals for the contract period.
• If required, a performance bond or demand guarantee may be needed from an Eskom-approved financial institution.

• A valid CSD (Central Supplier Database) number is mandatory to access the eTendering system and submit a tender.
• Compliance with relevant legislation is required, including the Preferential Procurement Policy Framework Act (PPPFA), B-BBEE Codes, COIDA, OHS Act, and Eskom's Safety, Health, Environment and Quality (SHEQ) requirements.
• Proof of SHEQ systems, policies, and capabilities must be provided to Eskom's satisfaction by the stipulated deadline. Associated costs must be reflected in the tender.
• If CIDB grading is stipulated as a qualification criterion, tenderers must be registered with the Construction Industry Development Board at tender closing or capable of registration within 21 working days.
• If awarded, the contractor must achieve Contract Skills Development Goals (CSDG) and Contract Participation Goals (CPG) as per CIDB standards, where applicable.
• Tenderers must submit a valid B-BBEE certificate or affidavit. Misrepresentation or fronting will be reported to the B-BBEE Commission and may lead to disqualification.
• Where an agent submits a tender, authenticated proof of authority to act as an agent must be provided.
• The successful tenderer may be required to provide cataloguing information and label materials as per Eskom's specifications.

• Closing date: 01 April 2023.
• B-BBEE improvement plan submission: within 30 days of contract signing.
• SDL&I implementation schedule submission: 28 days after contract award.
• Quarterly SDL&I compliance reports required.

• Submit mandatory returnables: SBD 6.2 Declaration Form and Annex C (Local Content Declaration-Summary Schedule) if applicable.
• Submit subcontracting agreement or letters of intent if subcontracting is required.
• Submit B-BBEE improvement plan within 30 days of contract signing.
• Ensure sworn affidavits are valid: no electronic signatures, signed in presence of Commissioner of Oaths, same date for deponent and commissioner, commissioner cannot be an employee or ex officio.
• Failure to provide preference point documentation does not disqualify but limits scoring to price points only (0/20 for specific goals).

• Scope: Provision of facilities management (non-technical) cleaning services, hygiene equipment installation, and hygiene consumables delivery at Mpumalanga Operating Unit.
• Duration: 60 months (5 years).
• Specific areas: Highveld zone, Lowveld zone, Eskom Park.
• Subcontracting potential: High-level cleaning in Lowveld Zone.

• Contract value triggers: Subcontracting mandatory for contracts above R30 million.
• SDL&I penalty: 2.5% of invoice amount or contract value for failure to meet obligations.
• Retention: 2.5% of every invoice (excluding VAT) held as security for SDL&I obligations, released upon compliance report approval.
• Financial thresholds for B-BBEE: Annual total revenue ≤ R10 million qualifies as Exempted Micro Enterprise (sworn affidavit allowed); ≤ R50 million qualifies as Qualifying Small Enterprise (sworn affidavit if ≥51% black owned); > R50 million requires valid B-BBEE certificate.

• B-BBEE: Valid certificate or sworn affidavit required for contract award. Sworn affidavit must meet specified validity criteria.
• Local content: Designated sectors (textiles, clothing, leather, footwear, uniforms) require 100% local content for gloves, masks, safety boots (SABS approved), socks. Submit SBD 6.2 and Annex C if applicable.
• Subcontracting: Mandatory for contracts above R30 million; minimum 30% to EME/QSE with 51% black ownership in rural/underdeveloped areas/townships.
• SDL&I objectives: B-BBEE improvement/retention plan required; local procurement content is 100%; procurement spend targets on black-owned (4%), black women-owned (3%), black youth-owned (2%), black persons with disability (1%); job creation/retention proposals required; skills development proposals for unemployed candidates required.
• Employment priority: Communities local to Mpumalanga sites (Highveld, Lowveld, Eskom Park) should be prioritised.

• 80/20 preference point system: 80 points for price, 20 points for B-BBEE status.
• B-BBEE points allocation: Level 1 (20 points), Level 2 (18), Level 3 (14), Level 4 (12), Level 5 (8), Level 6 (6), Level 7 (4), Level 8 (2), Non-compliant (0).
• Documents required for preference points: valid B-BBEE certificate from SANAS accredited agency, sworn affidavit, or CIPS affidavit; proof of ownership/shareholding (CIPC preferred); certified ID copies of shareholders; proof of disability if applicable; consolidated B-BBEE certificate for trusts/consortia/JVs.
• Objective criteria are conditions for award; failure may lead to next-ranked tenderer.
• Local content thresholds apply for designated sectors (textiles, clothing, leather, footwear, uniforms): gloves, masks, safety boots (SABS approved), socks require 100% local content.
• Mandatory subcontracting of minimum 30% of contract value to EME/QSE with 51% black ownership in rural/underdeveloped areas/townships for contracts above R30 million.