The Upgrade of the Existing Atos Unify Openscape Call Centre Systemto a Cloud Voice Solution, Configuration, Implementation of the Office Voice Solution Integrated to the Contact Centre System, Issuing of the National Telephone Numbers to the Ncc, Support and Maintenance. 36-month Contract with Implementation in Two Phases.

PROCUREMENT OF 1500 HOURS - National Consumer

Procurement of an Integrated Email Security Solution with End-user Cybersecurity Awareness Training, Which Includes Licenses Subscriptions, Configuration, Support and Maintenance Services for a Period of 36 Months.

Facilitation of Open Value Microsoft Agreement on Behalf of the National Consumer Commission and the Provision of Microsoft Licenses Agreement for a Period of 36 Months

Provision of External Audit Services for the Period of Three (3) Financial Years, Subject to an Annual Review

Provision of Cloud Hosted Infrastructure as a Service (iaas) for the Ncc Production Systems, Disaster Recovery as a Service, Backup as a Service, Secure and Redundant Internet Connectivity, Support and Maintenance for 36 Months