Appointment of a Service Provider to Provide Payment Gateway Services for the Border Management Authority (bma) Contract Period:36 Months

Returnable Documents:

The appointed service provider will be required to supply, configure, implement, integrate, support, and maintain a Payment Gateway Solution that enables secure and efficient online payment processing for Port Health services. The solution must meet both the business and technical requirements outlined below. 2.1 Business Requirements Category Requirement Detailed Requirement Area Virtual Provide Virtual Accounts with automatic routing and settlement A. Supported Account into the BMA designated bank account. Payment Functionality Methods Each Virtual Account must be uniquely linked to an existing Port Health customer account using a BMA Customer Identifier (e.g. Customer Number / Account Code) to enable accurate payment tracing, allocation, and automated posting in SAGE X3. The solution must support one-to-one and one-to-many mappings, allowing a single customer to hold multiple Virtual Accounts where operationally required. All Virtual Account transactions must carry the linked BMA Customer Account Reference throughout the payment lifecycle, including settlement and reporting, to ensure simplified reconciliation and clear payer identification. Enable simplified reconciliation and clear payer/transaction identification. Wallet Provide Wallet Accounts (pre-funded balances) for registered Account users (e.g. Shipping agents, authorised users). Functionality Supply Chain Management Quotation Pack Invitation to Quote Standardized 30 September 2025 Border Management Authority RFQ NUMBER: H004L2602RFQ00220 Allow deposits via Instant EFT and credit/debit cards. Optionally allow Virtual Account payments to credit Wallet balances. Debit Wallet balances for Port Health services and products. Provide secure, real-time access to balances and transaction history. Support bulk/batch transactions without individual payment initiation. Define processes for top-ups, debits, refunds, and withdrawals to users’ bank accounts. Generate daily transaction reports that include, at a minimum: o System-generated unique transaction reference; o Transaction date and amount; o Payment method used; o Mandatory BMA Customer Account Reference for all payment types; o Virtual Account identifier (where applicable); o Settlement date and settlement batch reference; and o BMA designated bank account reference for reconciliation. The system must enforce the BMA Customer Account Reference as a mandatory field across all payment channels to support accurate reconciliation and automated customer account allocation in SAGE X3. Daily transaction reports must be exportable in a SAGE X3- compatible format to support automated financial processing and audit requirements Credit and Accept major credit and debit cards, including Visa, Debit Cards MasterCard, and American Express. Electronic Provide secure and fast EFT options, including Ozow, PayShap, Funds Capitec Pay, and similar platforms. Transfer (EFT) Third-Party Integrate with third-party services such as PayPal (international Payment payments) and PayFlex (instalment/deferred payments), where Services applicable. Settlement Ensure all payments reflect accurately and timeously in the B. Settlement of Accuracy BMA designated bank account. Funds Transaction Support local and international transactions, including multi- C. Local & Coverage currency payments where applicable. International Payments Supply Chain Management Quotation Pack Invitation to Quote Standardized 30 September 2025