How will bids be evaluated?

{ "general": [ "The tenderer must be a registered legal entity in South Africa.", "The tenderer must not be under any restriction to do business with Eskom or State-Owned Companies.", "The tenderer must comply with all applicable laws, regulations, and Eskom policies.", "Subcontracting of 100% of the scope of work is prohibited." ], "technical": [ "The tenderer must have a valid SAQCC-Fire registration for the relevant scope of work.", "The tenderer must demonstrate a minimum of 5 years of experience in fire protection systems maintenance.", "The tenderer must have a valid ISO 9001:2015 certification or equivalent QMS compliance.", "The tenderer must provide proof of compliance with Eskom’s OHS and SHEQ requirements." ], "B-BBEE": [ "The tenderer must submit a valid B-BBEE certificate or sworn affidavit (for EMEs/QSEs).", "The tenderer’s B-BBEE status level will determine preference points (e.g., Level 1 = 20 points, Level 8 = 0 points)." ], "SDL&I": [ "The tenderer must commit to meeting Eskom’s SDL&I targets (e.g., local content, skills development, job creation).", "Failure to meet SDL&I obligations may result in penalties (1.5% of contract value retained as security)." ] }

What are the technical specifications?

supply of services 6 Legal compliance 7 Unavailability of required resources 8 Adverse weather conditions 9 Unforeseen interfacing issues 10 Road conditions 11 Labour unrests 12 Spares no longer available 13 Spares no longer required due to upgrades 14 Spares contain substances that are banned for production, distribution, import, export, sale and use. 11.2(15) The Service --- The Fourth Schedule to the Income Tax Act (“the Act”) requires that Employees' Tax must be withheld from "remuneration" paid by an "Employer" to an "Employee". This tool is intended to establish whether an Individual, Close Corporation, Company or Trust should be classified as an Independent Contractor, Personal Service Provider, Labour Broker or a Dependent Contractor, and the tax consequences of such classification. This Pack is applicable ONLY to Contractors who supply Eskom Holdings SOC Ltd (“Eskom”) and its subsidiaries with services or Individual Contractors providing Eskom with labour. The Contractor or its duly authorised representative must declare that all questions have been answered truthfully. Answering the questions will direct you to your next step. PLEASE NOTE: This Pack is based on tax legislation for the 2026/2027 tax year and is subject to change. In the questions, any references to "you" refers to the Contractor. In the questions, the term Contractor is used interchangeably with Individual/CC/Company/Trust. Definitions as per the Income Tax Act are included in Appendix 10. Any reference to “Eskom” refers to Eskom Holdings SOC Ltd and its subsidiaries: • Eskom Rotek Industries SOC Ltd • Eskom Enterprises SOC (Pty) Ltd • Escap SOC (Pty) Ltd • Eskom Finance Company SOC (Pty) Ltd • Eskom Foundation NPC • Eskom National Transmission Company SA The Pack is based on legislation and case law applicable to the 2026/2027 tax year. We therefore recommend that, if it is used outside of this period, you should first consult with your representative in Eskom to refer it to Eskom’s Corporate Tax Department in Megawatt Park. When you return the completed Pack; i.e. the signed summary sheet and signed affidavits to Eskom, please copy Group Tax on Email address: GroupTaxation@eskom.co.za The Contractor or its duly Authorised Representative acknowledges and accepts that: • Definitions as per the Income Tax Act, No , as amended, are listed in Appendix 10 for ease of reading. • It is responsible for accuracy and completeness of all information, which is provided in completing this Pack; • The Pack will not be automatically updated with any changes in legislation. DISCLAIMER Applicable to the 2026/2027 Tax Years Eskom accepts no liability whatsoever for any loss or damages whatsoever and howsoever incurred, or suffered, resulting, or arising, from the use of this Pack. CONTRACTOR TYPE SUPPLIER CATEGORY Please complete the following questionnaire for: Company/Close Corporation/Trusts - EVALUATION PACK A on . Individuals - EVALUATION PACK B on . Applicable to the 2026/2027 Tax Years EVALUATION PACK A (To determine whether a Company, Close Corporation (CC) or Trust is a Personal Service Provider) Fields marked with an Asterisk (*) must be completed CONTRACTOR’S DETAILS FOR A COMPANY OR CLOSE CORPORATION OR TRUST Contractor’s Name* Vendor No. Duly Authorised Representative Name Representative Surname Capacity Representative ID No.* Representative Passport No. (if no RSA ID) Country of Passport Issue VAT Registration No. Income Tax Registration No.* CO/CC/Trust Registration No.* E-Mail Address Telephone Number* Fax Number Contractor’s Physical Business Address* Unit No Complex Name Street Number Street Name Suburb City/Town Postal Code Contractor’s Postal Business Address* Same as above (Mark with an X) Address TYPE (Delete where not applicable) P O Box/Private Bag/Street Address P O Box/Private Bag/Street NUMBER Street Name Suburb Town Postal Code Contractor’s Bank Details* Account Number Bank Name Branch Name Branch Number Name of Account Holder Account Type (Delete where not applicable) Current/ Savings/ Transmission/Credit Card/Bond Account Account Holder Relationship* i.e. own, joint or 3rd party Own/Joint/3rd Party Applicable to the 2026/2027 Tax Years Please answer the following questions by marking the appropriate column with an "X". The term “You” will refer to the Company/CC/Trust in this Questionnaire. 1. RESIDENCE Yes No Question 1(i) Are you a Resident of the Republic of South Africa in terms of the Income Tax Act? (Refer to Appendix 10 for the definition of a resident). If the answer is Yes, go to Question 2(i). If the answer is No: • Sign Appendix 9. Submit The Pack to your contractor representative in Eskom to refer it to Eskom Group Tax Department in Megawatt Park. • No further questions must be answered. 2. NUMBER OF EMPLOYEES EXCLUSION Yes No Question 2(i) Do you employ 3 (three) or more persons (excluding shareholders or members or beneficiaries of the Company/CC/Trust)? If the answer is Yes, go to Question 2(ii). If the …

What financial requirements apply to bidders?

Payment Terms: payment certificate from the Service Manager in terms of core clause 51.1, the Contractor provides the Employer with a tax invoice in accordance with the Employer's procedures stated in the Service Information, showing the amount due for payment equal to that stated in the payment certificate. Z7.2 If the Contractor does not provide a tax invoice in the form and

What compliance and legal requirements must bidders meet?

No specific requirements found CSD report or as per certificate/affidavit provided CSD number/CSD report) must be provided at the closing date and time for CSD number or B-BBEE certificate/affidavit will need to be CSD number to gain access to Insufficient searchable text - AI extraction recommended NOTE: the supplier/contractor/tenderer has to ensure that he/she understands the OHS requirements listed hereunder. The supplier/contractor/tenderer is expected to comply to the following documents when working at/rendering a service to Eskom but not limited to the following OHS requirements Occupational Health and Safety Act Compensation for Occupational Diseases and Illnesses Act 240-62196227: Eskom Life-Saving Rules Standard 32-95: OHS Incident Management Procedure 240-44175132: PPE Specification Standard PPE Non-compliance Memo 240-62946386: Vehicle and Driver Safety Management Procedure 32- 37 Management of Substance Abuse in the Workplace Procedure 32-520: Occupational Health & Safety Risk Assessment Procedure 32-418 Working at Heights Standard 167A/16147- Working in Confined Spaces 167A/13846 – Peaking OU Contractor OHS&Q Management Plan Note: Please note that after contract award, it is your responsibility to fully align the company’s processes to Eskom’s OHS requirements (policies, procedures, standards etc). Penalties shall be enforced on the main supplier for non-conformance/s (identified for the main supplier and/or its contractor and/or supplier) pertaining to Eskom and/or Statutory OHS requirement/s. Ensure that all employees (contractors/suppliers) undergo the relevant Eskom induction and the company’s Management of Contractors/ Suppliers The main contractor/supplier Has to demonstrate to Eskom the process and selection criteria applied when appointing contractors and suppliers. Has to provide notification to Eskom, prior to the appointment of contractors or suppliers for the commencement of work. Has to ensure that contractors/ suppliers have adequate resources and competencies. Is accountable for the management of its contractors/ suppliers in order to ensure that the applicable legal and Eskom requirements (that are applicable to the main supplier during contract execution) are complied with by the contractors or suppliers. The main supplier shall monitor contractors or suppliers through audits and assessments with regard to OHS compliance during the execution of the work. The grounds for the termination of work done by contractors/suppliers shall be provided by the main supplier. Public When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorised version on the system. No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No 2002/015527/30. of 2 Template Annexure B: Eskom Identifier 240-43921804 Rev 5 Acknowledgement Form for Document 240-77471499 Rev 3 OHS legal and other Identifier requirements Effective Date May 2021 All non-conformances/non-compliance by the contractors/suppliers (all tiers) to the main supplier shall be dealt with directly with the main contractor/supplier in terms of performance and penalty processes. Eskom reserves the right to verify this when deemed necessary. The contractor may be instructed to provide copies of testimonials/references and the contact detail of clients (including Eskom) for whom the Company has done previous work of a similar nature I, the undersigned, hereby acknowledge that I have obtained copies of the above documents and confirm that I fully understand them and the consequences of non-compliance. Signed at ................................................ on ........ day of .................................. 20............ Company/Supplier Name Name of Authorised person (CEO/Director/ Managing Director) Signature Date Witness 1 ......................................... Witness 2 ........................................ Public When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the authorised version on the system. No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No 2002/015527/30. of 2 appointment letter to conduct internal assessments to Issuer Authorized Persons signed on the workers register Entrants Atmospheric a. Oxygen limits Hazards b. Flammable atmospheres Toxic gases Engulfment The Appointed Person/Responsible Person (Permit Holder) who analyses the risk of Hazard entry must conduct a Risk Analysis before entry is permitted. All possible steps must be taken to eliminate all possible/potential risks identified before entry is permitted. Mechanical The activation of Electrical or Mechanical equipment, the operating of valves or Hazards any other type of stored energy while in a confined…

What are the important dates and deadlines for this tender?

{"closingDate":"01 April 2023","closingTime":"2.2","briefingSession":"{\"date\":null,\"time\":null,\"venue\":\"tend a site visit and/or clarification meeting that is stipulated as being\",\"is_compulsory\":true}"}

Who should be contacted for queries about this tender?

{"name":null,"email":null,"phone":null,"department":null,"address":"proposals in the table below for developing the skills of unemployed"}

Eskom Ingula Fire Protection System Tender KwaZulu-Natal

supply of services

6 Legal compliance

7 Unavailability of required resources

8 Adverse weather conditions

9 Unforeseen interfacing issues

10 Road conditions

11 Labour unrests

12 Spares no longer available

13 Spares no longer required due to upgrades

14 Spares contain substances that are banned for

production, distribution, import, export, sale and use.

11.2(15) The Service

The Fourth Schedule to the Income Tax Act (“the Act”) requires that Employees' Tax must be

withheld from "remuneration" paid by an "Employer" to an "Employee". This tool is intended to establish

whether an Individual, Close Corporation, Company or Trust should be classified as an Independent

Contractor, Personal Service Provider, Labour Broker or a Dependent Contractor, and the tax

consequences of such classification.

This Pack is applicable ONLY to Contractors who supply Eskom Holdings SOC Ltd (“Eskom”) and its

subsidiaries with services or Individual Contractors providing Eskom with labour.

The Contractor or its duly authorised representative must declare that all questions have been answered

truthfully.

Answering the questions will direct you to your next step.

Please note:

This Pack is based on tax legislation for the 2026/2027 tax year and is subject to change.

In the questions, any references to "you" refers to the Contractor.

In the questions, the term Contractor is used interchangeably with Individual/CC/Company/Trust.

Definitions as per the Income Tax Act are included in Appendix 10.

Any reference to “Eskom” refers to Eskom Holdings SOC Ltd and its subsidiaries:

Eskom Rotek Industries SOC Ltd

Eskom Enterprises SOC (Pty) Ltd

Escap SOC (Pty) Ltd

Eskom Finance Company SOC (Pty) Ltd

Eskom Foundation NPC

Eskom National Transmission Company SA

The Pack is based on legislation and case law applicable to the 2026/2027 tax year. We therefore

recommend that, if it is used outside of this period, you should first consult with your representative in

Eskom to refer it to Eskom’s Corporate Tax Department in Megawatt Park.

When you return the completed Pack; i.e. the signed summary sheet and signed affidavits to Eskom,

please copy Group Tax on Email address: [email protected]

The Contractor or its duly Authorised Representative acknowledges and accepts that:

Definitions as per the Income Tax Act, No , as amended, are listed in Appendix 10 for

ease of reading.

It is responsible for accuracy and completeness of all information, which is provided in completing

this Pack;

The Pack will not be automatically updated with any changes in legislation.

Disclaimer

Applicable to the 2026/2027 Tax Years

Eskom accepts no liability whatsoever for any loss or damages whatsoever and howsoever incurred, or

suffered, resulting, or arising, from the use of this Pack.

Contractor type

Supplier category

Please complete the following questionnaire for:

Company/Close Corporation/Trusts - EVALUATION PACK A on .

Individuals - EVALUATION PACK B on .

Applicable to the 2026/2027 Tax Years

Evaluation pack a

(To determine whether a Company, Close Corporation (CC) or Trust is a Personal

Service Provider)

Fields marked with an Asterisk (*) must be completed

Contractor’s details for a company or close corporation or

Trust

Contractor’s Name* Vendor No.

Duly Authorised Representative Name Representative Surname

Capacity Representative ID No.*

Representative Passport No. (if no RSA ID) Country of Passport Issue

VAT Registration No. Income Tax Registration No.*

CO/CC/Trust Registration No.* E-Mail Address

Telephone Number* Fax Number

Contractor’s Physical Business Address*

Unit No

Complex Name

Street Number

Street Name

Suburb

City/Town

Postal Code

Contractor’s Postal Business Address*

Same as above (Mark with an X)

Address TYPE (Delete where not applicable) P O Box/Private Bag/Street Address

P O Box/Private Bag/Street NUMBER

Street Name

Suburb

Town

Postal Code

Contractor’s Bank Details*

Account Number Bank Name

Branch Name Branch Number

Name of Account Holder Account Type (Delete where not applicable)

Current/ Savings/ Transmission/Credit Card/Bond

Account

Account Holder Relationship*

i.e. own, joint or 3rd party Own/Joint/3rd Party

Applicable to the 2026/2027 Tax Years

Please answer the following questions by marking the appropriate column with an

"X".

The term “You” will refer to the Company/CC/Trust in this Questionnaire.

1. RESIDENCE Yes No

Question 1(i)

Are you a Resident of the Republic of South Africa in terms of the Income Tax Act?

(Refer to Appendix 10 for the definition of a resident).

If the answer is Yes, go to Question 2(i).

If the answer is No:

Sign Appendix 9. Submit The Pack to your contractor representative in

Eskom to refer it to Eskom Group Tax Department in Megawatt Park.

No further questions must be answered.

2. NUMBER OF EMPLOYEES EXCLUSION Yes No

Question 2(i)

Do you employ 3 (three) or more persons (excluding shareholders or members or

beneficiaries of the Company/CC/Trust)?

If the answer is Yes, go to Question 2(ii).

If the answer is No, go to Question 3(i).

Question 2(ii)

Are these employees employed:

On a full time basis; and
Are they engaged in the business of the Company/CC/Trust?

If the answer is Yes, go to Question 2(iii).

If the answer is No, go to Question 3(i).

Question 2(iii)

Are the above 3 employees connected to the shareholders or the members or the

beneficiaries of the Company/CC/Trust?

If the answer is Yes, go to Question 3(i).

If the answer is No:

Sign Appendix 1. If the Affidavit is not signed, PAYE will be withheld

from your payments.

Sign Appendix 8. If the Declaration is not signed, PAYE will be withheld

from your payments.

No further questions must be answered.
Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the Evaluation Pack.

Applicable to the 2026/2027 Tax Years

3. SERVICES RENDERED BY A CONNECTED PERSON Yes No

Question 3(i)

Will/are any person who is a Connected person in relation to the Company/CC/Trust

render services personally to Eskom on behalf of the Company/CC/Trust? (Refer to

Appendix 10 for the definition of a Connected person).

If the answer is Yes, go to Question 4(i).

If the answer is No:

Sign Appendix 2. If the Affidavit is not signed, PAYE will be withheld

from your payments.

Sign Appendix 8. If the Declaration is not signed, PAYE will be withheld

from your payments.

No further questions must be answered.
Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

4. MORE THAN 80% OF INCOME TEST Yes No

Question 4(i)

During the current year of assessment:

Will more than 80% of your income; or
Is it likely that more than 80% of your income will consist of amounts

received either directly or indirectly, from:

any one client, or
an Associated institution in relation to that client? (Refer to Annexure 9 for

the definition of an Associated institution)

If the answer is Yes:

Sign Appendix 7. PAYE will be withheld from your payments.
Go to Question 6(i) to determine the correct disclosure code on the IRP5.
Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

If the answer is No:

Sign Appendix 4. If the Affidavit is not signed, PAYE will be withheld

from your payments.

Go to Question 5(i).

5. PLACE, CONTROL AND SUPERVISION TEST Yes No

Question 5(i)

Must your duties be performed /are your duties performed mainly (more than 50%) at

the premises of Eskom,

And

Will you be subject /are you subject to Eskom’s control or supervision as to the

manner in which your duties are to be performed?

If the answer is Yes to BOTH questions:

Sign Appendix 7. PAYE will be withheld from your payments.
Go to Question 6(i) to determine the correct disclosure code on the IRP5.
Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

If the answer is No:

Sign Appendix 3. If the Affidavit is not signed, PAYE will be withheld

from your payments.

Go to Question 6(i).

Applicable to the 2026/2027 Tax Years

6. DOMINANT IMPRESSION TEST Yes No

Question 6(i)

Do/will the payments by Eskom for services payable with reference to output or

certain agreed results, e.g. payment (be it a fixed fee or an hourly rate) be only due if

and when a specific deliverable has been completed?

Question 6(ii)

Does/Will Eskom have the contractual right to control the tools or equipment, staff,

raw materials, routines, patents or technology used in the provision of the services?

Question 6(iii)

Are you/will you prohibited from rendering services to any other employers/clients

during the period of service to Eskom?

Question 6(iv)

Do/will you have the right to sub-contract work?

Question 6(v)

Are you personally or will you personally be at risk for the quality of the work done or

to be done (risk for poor quality; time over-runs, project not producing income)?

Question 6(vi)

Are/will you or the person rendering the service be obliged to be present and perform

the work at Eskom regardless of whether work is available or not?

Question 6(vii)

Is Eskom’s business or will Eskom’s business be critical to your financial/economic

survival?

Question 6(viii)

Does/will your position form part of Eskom’s organisational structure?

Question 6(ix)

Does/will Eskom provide you with any of the following:

Pension fund / Provident fund / Retirement Annuity Fund;
Medical Aid;
Leave of any nature;
Salary increases;
Bonuses;
Any allowances.

Question 6(x)

Does/will Eskom provide you with an office?

Question 6(xi)

Does/will Eskom provide you with any equipment, tools, stationery and material?

Please go to the next section to establish your tax status.

Applicable to the 2026/2027 Tax Years

To establish your tax status, you need to summarise the “Yes” and “No” as

answered on Question 6(i) to 6(xi) in the column below:

Question Yes No

6(i) Independent PSP

6(ii) PSP Independent

6(iii) PSP Independent

6(iv) Independent PSP

6(v) Independent PSP

6(vi) PSP Independent

6(vii) PSP Independent

6(viii) PSP Independent

6(ix) PSP Independent

6(x) PSP Independent

6(xi) PSP Independent

Decision

Independent

Psp

If you have answered “PSP” to any of the following questions 6 (i), 6(iii), 6(v), 6(vi),

6(ix);

If you have answered more than 50% “PSP” to questions 6(ii), 6(iv), 6(vii), 6(viii),

6(x), 6(xi):

Complete and sign Appendix 7. PAYE will be withheld from your payments

and will be coded as 3601 on your IRP5 certificate.

No further questions must be answered.
Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

Alternatively:

If you have already signed Appendix 7 on Questions 4 or 5:

Code 3616 must be marked on Appendix 7 as the applicable code to be

disclosed on the IRP5 for payments received.

If you have not signed Appendix 7 on Questions 4 or 5:

Sign Appendix 8. If the Declaration is not signed, PAYE will be withheld

from your payments.

No further questions must be answered.
Sign “Particulars of person acting as representative of the Company/Close

Corporation/Trust” at the end of the evaluation Pack.

Applicable to the 2026/2027 Tax Years

Summary for ID No. Vendor No:

Company/Close Corporation/Trust Summary

Please sign

he following

Supply Chain

Management Procedure 32-1034. Any addenda to an issued Invitation to Tender will be

published or issued in the same way as the Invitation to Tender was and will form part of the

Invitation to Tender documents.

Communication 1.5 Every communication between Eskom and a tenderer shall be made to or from the Eskom

Representative only, in w

eTendering system is a web-based system that allows suppliers bidding for various tenders advertised

on Tender Bulletin system to “upload” their tender documents. Currently the tenderers or suppliers

submit tender documents at various Eskom tender offices. eTendering system replaces the manual or

physical submission of tender documents at various Eskom tender offices. eTendering system in a

nutshell is an electronic box where tender documents can be “dropped” or “uploaded”. Suppliers will

be required to register their details before they can be granted access to the eTendering system. An

OTP (one time pin) will be sent to both their cell phone and email address.

Quick and direct access is also available by using the following links:

TenderBulletin Public website: https://tenderbulletin.eskom.co.za - this is used by members

of the public, to view and access Eskom published tenders. eTendering hyperlink will be found

on this site. Members of the public may follow prompt instructions once they have clicked on

the eTendering link (https://eTendering.eskom.co.za). This link will allow them to upload the

required tender documentation.

eTendering website Public website: https://eTendering.eskom.co.za - this is used by

members of the public, to view information about published tenders and submit their tender

documents.

N.B: Members of the public would need to have a CSD number to gain access to

eTendering system.

2 Problems

A channel of communication has been created in case users of the system experiences a problem

with the system. In a case users come across some difficulties in using Tender bulletin, eTendering

and OpenText systems they need to contact the buyer responsible for the published tender.

3 What’s New

A new functionality to “add closed tenders”. Closed tenders refers to the tenders which are not listed

on Tenderbulletin as normal tenders, but are tenders sent directly to the relevant and potential

suppliers who meet the selection and evaluation criteria to offer what the buyer needs. These

suppliers will be sent a link via email to bid privately.

Proprietary and Confidential

Eskom eTendering System

User Manual

4 Getting Started

To gain access to eTendering portal

1. Open your web browser

2. Type TenderBulletin (eskom.co.za) or https://eTendering.eskom.co.za

3. eTendering system login page will be displayed:

Fig 1

Registration Form Steps to follow

Proprietary and Confidential

Eskom eTendering System

User Manual

Complete all the fields
Contact number must start with a

Plus prefix e.g +27

Ensure that you also fill in the

capture picture to validate that you

are not a robot.

Once all columns have been filled

click on register button

Pop-up message will be displayed asking

the registerer to verify the email sent to

the provided email address.

If the email does not come through,

click on “Resend Verification Email”

button

email to be resent,
Once you have received the email click

on link provided on

the email.

Then you will be directed back to

etendering site with a login screen

displayed, now complete the login

with your verified email address

and password

Fig1.1

Proprietary and Confidential

Eskom eTendering System

User Manual

Fig2a.

Fig2b.

Fig3.

4. Once the email is verified, login using your registered email address and password then the

OTP page will be displayed

Proprietary and Confidential

Eskom eTendering System

User Manual

5. OTP sent to the registered cellphone number and email address

6. Insert the otp number then click “Verify OTP” button, to resend OTP click on “Resend OTP”

button

Proprietary and Confidential

Eskom eTendering System

User Manual

7. Landing page once OTP is verified

8. Select the preferred “Ref No”

9. A page with the preferred Tender information is displayed before tender documentation can

be submitted.

Proprietary and Confidential

Eskom eTendering System

User Manual

10. Click on “Create New Submission” button to submit required Tender documents

11. Landing page once clicked on “Create New Submission” button. Take note of the

mentioned disclaimers.

Proprietary and Confidential

Eskom eTendering System

User Manual

12. To submit tender documents, click on “Add file” button

13. Upload required tender documents by:

1. Giving the file a name

2. Select the listed file type e.g.: Technical, commercial, finance and etc

3. Choose the file you need to upload

4. Then click on “Upload” button, Fig5.

Proprietary and Confidential

Eskom eTendering System

User Manual

Fig4.

Fig5.

Proprietary and Confidential

Eskom eTendering System

User Manual

14. Once clicked on “Upload” button, this page will be displayed with the submitted document(s).

Continue to submit all the required documents under the correct category ,i.e: Technical

should be selected if technical documentation is uploaded and etc. Verify all required

documents are uploaded before making ‘Final Submission’ by clicking on ‘Finalize

Submission’ button.

Proprietary and Confidential

Eskom eTendering System

User Manual

15. Click on “Finalize Submission” button. A file size cannot exceed 50MB and a total size of

all uploaded files should not exceed 900MB.

16. Once “Finalize Submission” button is clicked the pop-up message confirming the submission

will pop-up

Proprietary and Confidential

Eskom eTendering System

User Manual

17. Click on “Finalise and Close Submission” button to finalize the submission of documents.

If not all documents were submitted or still wish to add or submit more documents, click on

“No, continue adding files” button.

18. Once the submission is finalised the page with all submitted documents will display with the

submission and closed time and date timestamp at the bottom.

19. To view submitted tenders, click on “My Submissions” menu option. All your individually

submitted tenders will be displayed.

If you want to view or verify the submitted documents, click on “View Submission” button

Proprietary and Confidential

Eskom eTendering System

User Manual

20. Once the submission process is complete an email with be sent to the submitter with all

submitted documents on email,Fig6.This is the final step for the submitter or tenderer.

It is vital to save the email with the submission ID for future enquiry if need be.

-------Originalmessage--------

From:Eskom E-Tender Document Submission 28 <[email protected]>

Date:Tue,23Aug2022,3:42pm

To:[email protected]

Subject: Response To Submitter

Eskom E-Tender Document Submission 28

Hi Monalisa

You have finalized a new submission with submission id:14 on tender #MPKUS10086PS

closing date : 2022-11-30 10:00:00.

Have started the submission from 2022-08-23 14:28:33 and finalized at 2022-08-23

15:42:28

Tender Description:

Award for Provision of Office Cleaning and Janitorial Services at Kusile Power Station

Project

Files Submitted:

ID Original Name Title Size Type

38 Test7.pdf testingCom 33141 Commercial

40 Test1.pdf testingTech 33502 Technical

41 Test15.pdf testingFin 33141 Finance

Thanks,

Eskom E-Tender Document Submission 28 Automated Mail

NB: This Email and its contents are subject to the Eskom Holdings SOC Ltd EMAIL

LEGAL NOTICE which can be viewed at

http://www.eskom.co.za/Pages/Email_Legal_Spam_Disclaimer.aspx

Fig6.

Proprietary and Confidential

Eskom eTendering System

User Manual

5 Edit Registration

To edit already registered information such as Name, Organization, CSD and cell phone number

select “Edit Registration” on the drop down, Fig1. New window with information that needs to be

updated pop ups,Fig2. Click on “Update” button to update registration details.

Fig1.

Fig2.

6 Log off Button

To logout, click “Log out” on the dropdown next to your name

Fig1.

Proprietary and Confidential

Eskom eTendering System

User Manual

7 Password reset

To reset a forgotten password, click “Forgot your password” Fig1. and a new screen will

pop up to enter an alternative email where the new password will be sent Fig2.Confirmation

message will be sent to the user, Fig3.

Fig1.

Fig2.

Fig3.

Proprietary and Confidential

Eskom eTendering System

User Manual

An email confirming password reset will be sent to the email provided.

Click on the link or “Reset Password” button to reset the password.

Fig4.

A new window will pop up to reset and confirm the new password, Fig5.Enter new

password and confirm then click on “Reset Password” button.

Fig5.

OTP window will pop up, type in the OTP sent to either the cell phone or email address.

Fig6.

Proprietary and Confidential

Eskom eTendering System

User Manual

OTP successfully goes through and lands on the below screen, password is successfully

reset.

Fig7.

8 General

This system is compatible to most web browsers however we recommend Ms Edge.

The end.

Eskom’s responsibility and commitment is to ensure a safe working environment is in line with its Safety,

Health, Environmental, and Quality (SHEQ) Policy and applicable legislative obligations. This OHS

Requirements is Eskom Generation's minimum requirements which are required to be met for the

duration of the contract period by contractors/suppliers and, where required, the delivery

organisation. The contractor is expected to develop an OHS plan that meets these requirements as well

as all the relevant applicable legislation that they conform to. Eskom in no way assumes the contractor’s

legal responsibilities. The contractor is and remains accountable for the quality and execution of their

health and safety programme for their employees and appointed contractor employees. This OHS

Requirements reflects minimum requirements and should not be construed as all-encompassing.

Note 1: All the requirements listed hereunder are in relation to the contract and do not supersede

or replace any organizational OHS requirements.

Where requirements listed are already in place, then the organizational requirements must be taken

cognisance of and listed in the respective OHS plans. If there are any additional Eskom and/or

legislative requirements listed in the OHS Requirements, then these must be addressed.

2. Supporting clauses

2.1 Scope

This OHS Requirements lists the legislative and Eskom requirements and, where applicable, any

requirements pertaining to local authorities, municipal by-laws, or environmental legislation that must

be met by the contractor.

2.1.1 Purpose

This document will provide a standardised approach to the compilation of OHS Requirements

throughout Eskom Generation business for contracts, standards, and NEC 3.

2.1.2 Applicability

This OHS Requirements is applicable to any contracting organisation that intends to respond to Eskom

Generation's tender/enquiry with the intention of entering into a contract.

2.2 Normative/informative references

Parties using this document shall apply the most recent edition of the documents listed in the following

paragraphs.

2.2.1 Normative

Basic Conditions of Employment Act No .
Occupational Health and Safety Act and Regulations No .
OHS Act “Regulations on Hazardous Work by Children in South Africa”
National Environmental Management Act .

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

National Road Traffic Act .
32-37 Eskom Substance Abuse Procedure.
240-44175132: PPE Specification Standard
167A/16147-Working in Confined Spaces
32-418: Working at Heights Standard
32-407: Behavioural Safety Observations
32-136 Contractor Health and Safety Requirements
240-62196227 Life- saving Rules
32-95 Environmental, Occupational Health and Safety Incident Management Procedure
32-727 SHEQ Policy
240-62946386 Vehicle and Driver Safety Management Procedure
32-520 Risk Assessment procedure
240-150642762- Generation Plant Safety Regulation
ISO 45001:2018 Occupational Health and Safety Management System
240-43848327 Employees’ right to refuse work in unsafe situation procedure

2.2.2 Informative

[1] Tobacco Products Control Act (Updated 2011.05.19)

[2] SANS 1186 Symbolic Safety Signs

[3] Constitution of the Republic of South Africa No

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

Definition Explanation

Appointed contractor Means a contractor appointed by the main contractor

Baseline risk (32-520) baseline operational risks refer to the health and safety risks

assessment associated with all standard processes and routine activities in the

business

Business unit (BU) (32-296) means any defined unit within the Eskom environment, operating

as a business under a particular cost-centre number. In the context of this

document and in terms of health and safety, any reference to a BU

includes a defined unit within any Eskom division and its subsidiaries

Client (OHS Act) Eskom representative (Internal – Asset Owner), also referred to

as the contract administrator/custodian or agent or project manager (as

defined in the contract). He/she is the person responsible for ensuring

that the works or services are executed in terms of the contract, as well as

adherence to legislation pertaining to the contract.

Competent person (OHS Act) means any person having the knowledge, training, experience,

and qualifications, specific to the work or task being performed, provided

that, where appropriate, qualifications and training are registered in terms

of the South African Qualifications Authority Act, 1995 (Act No. )

Contractor (OHS Act) means an employer as defined in section 1 of the Act who

performs contracted work and includes main contractors

Contract’s Manager/End Contract’s Manager/End User

User

Consultant means a person providing professional advice

Controlled disclosure controlled disclosure to external parties (either enforced by law or

discretionary)

Duty of care to the (32-136) anybody who causes or has caused or may cause significant

environment pollution or degradation of the environment must take reasonable

measures to prevent such pollution or degradation from occurring,

continuing, or recurring. If such harm to the environment is authorised by

law or cannot reasonably be avoided or stopped, such person must

minimise and rectify such pollution or degradation of the environment

Employee (OHS Act) means, subject to the provisions of subsection (2), any person

who is employed by or works for an employer and who receives or is

entitled to receive any remuneration or who works under the direction or

supervision of an employer or any other person

Employer (OHS Act) means, subject to the provisions of subsection (2), any person

who employs or provides work for any person and remunerates that

person or expressly or tacitly undertakes to remunerate him/her, but

excludes a TES (ex labour broker) as defined in section 1(1) of the Labour

Relations Act 1956 (Act No. )

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

Definition Explanation

Environment (32-94) means:

a) the land, water, and atmosphere of the earth;

b) micro-organisms and plant and animal life; and

c) any part or combination of (a) and (b) and the interrelationships

among and between them, and the physical, chemical, aesthetic,

and cultural properties and conditions of the foregoing that

influence human health and well-being

Eskom requirements Eskom requirements flowing from directives, policies, standards,

procedures, specifications, work instructions, guidelines, or manuals

Fall protection plan (OHS Act) means a documented plan of all risks relating to working from

an elevated position, considering the nature of work undertaken, and

setting out the procedures and methods to be applied in order to eliminate

the risk

Hazard (OHS Act) means a source of, or exposure to, danger

Hazard identification (OHS Act) means the identification and documenting of existing or

expected hazards to the health and safety of persons, which are normally

associated with the type of work being executed or to be executed

Occupational Health (OHS Act) means a file or other record in permanent form, containing the

and safety file information required in relation to the contract.

Occupational Health (OHS Act) means a document plan that addresses hazards identified and

and safety plan includes safe work procedures to mitigate, reduce, or control hazards

identified

Occupational Health (OHS Act) means a document specification of all health and safety

and safety specification requirements pertaining to associated to a contract, so as to ensure the

health and safety of persons.

Occupational Health means comprehensive health and safety requirements for a contract,

and safety requirements project, site, and scope of work. This requirements are intended to ensure

the health and safety of persons, both workers and the public, and the

duty of care to the environment. The health and safety requirements must

be specific to each contract, project, site, and scope of work

Life-saving Rules (240-62196227) a rule that, if not adhered to, has the potential to cause

serious harm to people

Medical Certificate of (OHS Act) means a certificate valid for one year, issued by an

fitness occupational health practitioner, issued in terms of the regulations, whom

shall be registered with the Health Professions Council of South Africa

Medical surveillance (OHS Act) means a planned programme or periodic examination (which

may include clinical examinations, biological monitoring, or medical tests)

of employees by an occupational health practitioner or, in prescribed

cases, by an occupational medicine practitioner

Method statement (OHS Act) means a written document detailing the key activities to be

performed in order to reduce, as reasonably as practicable, the hazards

identified in any risk assessment

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

Definition Explanation

Organisation may be defined as a group of individuals (large of small) that is

cooperating under the direction of executive leadership in accomplishment

of certain common objects

Pre-job meetings (34-227) means a meeting that is held prior to the commencement of the

day’s work and that is attended by all the relevant employees associated

with the work task

Main contractor (In the text of this document) Means an employer, as defined in section 1

of the OHS Act, who intends to tender for or has signed a contract with

Eskom for services rendered.

Provincial director (OHS Act) means the provincial director as defined in Regulation 1 of the

General Administrative Regulations under the Act

Responsible Manager Is a Manager of a department, section or operating/business unit who has

been appointed as part of the Eskom delegation of authority process with

the aim to assist the applicable 16(2) assigned person in executing his/her

duties in terms of the Occupational Health and Safety Act

Risk assessment (OHS Act) means a programme to determine any risk associated with any

hazard at a site in order to identify the steps needed to be taken to

remove, reduce, or control such hazard.

Site (34-228) means an Eskom department, unit, complex, building, specific

project, work site, or the site where agents, clients, main contractors,

contractors, suppliers, vendors, and service providers provide a service to

Eskom, directly or indirectly

Service provider any private person or legal entity that provides any service(s) to Eskom for

compensation

Subsidiary (32-94) an enterprise controlled by another (called the parent) through the

ownership of greater than 50% of its voting stock

Supplier (32-1034) means a natural or legal person who renders a service and may

include the following current or potential supplier vendor, contractor,

consultant

Task (34-227) a segment of work that requires a set of specific and distinct

actions for its completion

Toolbox talks (34-227) where the team leader, after conducting pre-task planning,

shares all the tasks at hand and discusses task allocation, the identified

risks, and the control measures with all his/her team members on site

before commencing a specific task and documenting the agreed strategy.

(This shall be done to ensure common understanding of the tasks, risks,

and control measures required.)

The Act (OHS Act) means the Occupational Health and Safety Act No. ,

as amended, and the Regulations thereto

Visitor any person visiting a workplace with the knowledge of, or under the

supervision of, an employer.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

2.3 Abbreviations

Abbreviation Description

BU Business Unit

CE Chief Executive

COID Act Compensation for Occupational Injuries and Diseases Act

DMR Driven Machinery Regulations

DEL Department of Employment and Labour ( Inspection and Enforcement services

– Provincial office)

EP Emergency Preparedness

EAP Employee Assistance Program

ERfW Environmental Regulations for Workplaces

GAR General Administrative Regulations

GSR General Safety Regulations

HCA Hazardous Chemical Agent

LDV Light Delivery Vehicle

SDS Safety Data Sheets

OHS Act Occupational Health and Safety Act and Regulations,

O&M Operating and Maintenance

LoG (COID) Letter of Good Standing

SABS South African Bureau Standard

SANS South African National Standard

2.4 Related/supporting documents

Section 37(2) of the OHS Act requires Eskom to sign an agreement and include it in the OHS file for

evaluation prior to the start of work. OHS department will issue the 37(2) agreement to the project

manager/end user who will facilitate the signing of the document by Eskom and contractor

representatives.

3. Document content

3.1 Scope of work

The Contractor’s scope of supply

The scope of supply includes, but is not limited to, the following:

a) Make provision for the supply of labour, equipment and materials, parts, supervision and

transportation for the completion of the services.

b) The services are managed by a SAQCC Accredited Contractor and the relevant resources that

will perform the services have SAQCC registration. Proof of SAQCC registration for the relevant

resources is submitted to the Employer.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

c) The Contractor submits detailed reports on completion of inspections, servicing and tests for

the respective components covered during each service period and also for any service calls

that are attended to.

d) The Contractor provides certification on completion of inspections, servicing, and tests.

e) Where applicable the Contractor supplies, third-party test certificates for all material used for

installation and repairs.

f) Material and dimensional certificates are supplied where required.

g) The Contractor is responsible for the supply of PPE (Personal Protective Equipment) to their

own personnel working on site.

h) Supply safety file prior to start of the services, allowing for enough time to be reviewed by the

Employer.

A copy of the scope of work must be retained by the contractor.

Note: The contractor who will be awarded this contract will be known as the “Main contractor” and

any contractor appointed by the main contractor will be known as the “Appointed contractor"

3.2 Legal compliance

3.2.1 Section 37(2) (Legal) Agreement

A section 37(2) agreement must be signed between Eskom and the main contractor at the time of

submitting the safety file. The main contractor must ensure that a section 37(2) agreement is compiled

between the main contractor and all their appointed contractors for the contract. The original copy of

the section 37(2) agreement must be retained by the contractor, and a copy must be retained by the

responsible project manager/end user. A copy of all the agreements must form part of the respective

contractor’s OHS file.

3.2.2 Child Labour

The constitution of the Republic of South Africa, in the "Bill of Rights", is clear on the rights of children,

especially when it comes to:

1. being protected from exploitative labour practices.

2. not be required or permitted to perform work or provide services that

3. are inappropriate for a person of that child’s age; or

4. This places at risk the child’s well-being, education, physical or mental health, or spiritual,

moral, or social development and the Basic Conditions of Employment Act, Chapter six,

Section 43, "Prohibition of employment of children."

Before resorting to the use of child labour, due consideration must be given to the child's

constitutional rights. Where work is being performed which is not prohibited in terms of the

constitution, then such work must be conducted in terms of the OHS Act "Regulations on Hazardous

Work by Children in South Africa" with emphasis on paragraph 2: Purpose and Interpretation. Eskom

does not condone the use of child labour and, therefore, all effort must be exercised, and child labour

should not be used.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3.2.3 OHS Act

The main contractor and appointed contractors shall have an up-to-date copy of the OHS Act and

regulations which will be available to all employees.

3.2.4 Legislative Compliance

All contractors will comply with all the legislation pertaining to this contract being:

The main contractor and all appointed contractors will comply with all the legislation pertaining to this

project being:

The Constitution of the Republic of South Africa (particularly Section 24 of the Bill of

Rights).

Occupational Health and Safety Act 1993 (Act ) and its Regulations.
National Environmental Management Act 1998 (Act ).
Environment Conservation Act 1989 (Act ).
National Water Act 1998 (Act ).
Civil and Building Work Act.
National Road Traffic Act .
Compensation for Occupational Injures and Diseases Act.
Unit Standards for working at heights training - 229998 and 229995
167A/16147-Working in Confined Spaces
SANS Standards –Contractor shall use the relative standards applicable to the project.

3.3 ESKOM requirements

All contractors shall, before commencement of the project ensure that all their employees are familiar

with the relevant Eskom OHS documentation that is applicable to contract services.

3.4 Sheq policy

A SHEQ policy is a statement of intent and a commitment by the organization’s CE and senior

management in relation to the relevant OHS roles and responsibilities, the achievement of their strategic

objectives, and values of integrity, customer satisfaction, excellence, and innovation. The main

contractor and all appointed contractors, if not already in place, will be required to compile an

organisational SHEQ policy in line with their OHS responsibilities. The policy must be signed by the

organisation’s CE or the appointed assistant to the CE, OHS Act Section 16(2). The policy must be

displayed in a prominent place within the workplace. A copy of the policy must be filed in the contractor's

OHS files and attached as an annexure to the OHS Plan.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3.5 Coid

The main contractor and all his/her appointed contractors shall be registered with an appropriate

employment compensation commissioner and have available a valid letter of good standing (LoG)

from such commissioner. The obligation lies with the contractors to ensure that the LoG remain valid

throughout the contract period. A copy of the LoG must be filed in the contractor OHS files.

3.6 Costing for OHS within the project

The costing for OHS must be itemised based on the overall scope of the work (i.e.) Training, provision

of PPE, safety equipment purchases, etc.

3.7 Statutory appointments

The main contractor and all appointed contractors must appoint competent workers who will comply

with the OHS Act for the duration of the contract. Before requiring appointees to accept an appointment,

the employer must ensure that they have received appropriate training and/or information about their

responsibilities. The relevant statutory appointments must be made in compliance with the OHS Act's

criteria, which include appointing a qualified individual to the appropriate roles. The following should be

included in the statutory appointments, but not limited to:

OHS Act Section 16(2) – Designated Employer
OHS Act Section 8(2)(i) – Supervisor
OHS Act General Administrative Regulation 9(2) – Incident Investigator
OHS Act, Section 17 – Health and Safety Representative
OHS Act Section 19 (3) – Health and Safety Committee Member
OHS Act Section 8(2)(b) &(d) – Risk Assessor
OHS Act General Safety Regulations 3(4) – First Aider/s
Hazardous Chemical Substances Regulation 3 (2) – Hazardous Chemical Agent Co-

coordinator

3.7.1 Non-statutory appointments

Eskom requirement – Contractor Safety Officer
Eskom requirement – Fall protection developer
Eskom requirement – Fall protection implementer
Eskom requirement – Working at height rescuer
Eskom requirement – Contractor vehicle inspector
Eskom requirement – Inspector of Fire Extinguishers

3.8 ESKOM life-saving rules

1. Eskom places a high value on health and safety and urges every organization that

undertakes work for Eskom to do the same.

2. Eskom has developed six life-saving guidelines that will apply to all Eskom employees,

agents, consultants, and contractors. Any Eskom employee or employee of a Main Contractor

or appointed contractor who fails to follow these rules would be deemed a serious violation.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

These rules are in place to protect any employee, labour broker, or contractor working from

significant injury or death.

3. If any contractual work (including delivery of any product) is to be undertaken on Eskom

premises, the rules shall be obeyed by any contractor and their employees.

The rules are:

Rule description of rule

Open, Isolate, Test, Earth, and create an equipotential zone before touch

Rule 1 Any person who performs work on an electrical installation shall ensure that it is isolated, tested

and earthed before starting any work.

Hook up at heights

Rule 2 Working at height is defined as any work performed above a stable work surface or where a

person puts himself/herself in a position where he/she exposes himself/herself to a fall from or

into.

Buckle up

Rule 3 No person may drive any vehicle on Eskom business and/or on Eskom premises:

Unless the driver and all passengers are wearing seat belts.

Be sober

Rule 4

No person is allowed to be under the influence of intoxicating liquor or drugs while on duty

Permit to work

Rule 5 Where an authorisation limitation exists, no person shall work without the required permit to

work.

Ensure safe live working

Rule 6 Ensure all live work basic principles are adhered to, as outlined (for the method being used) in

the High Voltage Live Working Standard for the respective division

Eskom will take a zero-tolerance approach to these policies.

Non- compliance to Life-saving rules is regarded serious misconduct and will result in

serious disciplinary action, which may include dismissal.

This is to ensure that everyone who works on or visits an Eskom facility returns home to their

families safely.

3.9 Substance abuse

1. Alcohol and substance abuse are serious threats to any business, especially when it comes to

workplace accidents and car driving. As a result, Eskom has the right to take reasonable

procedures to identify and prohibit drunk people from entering the company.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

2. General Safety Regulation 2A specifies the legal position on intoxication.

3. The allowable alcohol and drug level is 0%.

4. All contractors must follow Eskom's procedure 32-37 ("Substance Abuse Procedure"), taking

into account that this is an Eskom Life-saving Rule number 4: (BE SOBER"), and anyone

entering the Eskom site will be subjected to alcohol testing.

5. Main contractor and appointed contractor must establish an alcohol testing programme for their

employees in addition to the one carried out by Eskom, as they are employers in their own right

and are obligated to comply with the legislative requirements.

6. Test results must be marked "Confidential" and kept in the employee's personal file.

7. Eskom's life-saving rules must be included in the induction process.

All contractors who are found to be under the influence shall be immediately suspended and not allowed

on site pending the disciplinary hearing.

3.10 Contractor organisational structure

3.10.1 Main Contractor Organogram

The main contractor must provide an organisational organogram on the company’s letter head

related to this contract, depicting all the levels of responsibility from the CE down to the

supervisors responsible for the contract. List the relevant positions held, names of appointees,

legal appointments and organogram must be signed off by the company's 16.1 or 16.2.

The main contractor must ensure that all appointed contractors comply with this requirement.

The main contractor is responsible for keeping copies of all the organograms’ as well as

submitting them with the OHS Plan. All organograms shall be updated timeously when

appointments are changed.

This diagram must be kept up to date and filed in the project OHS files.

3.10.2 Appointed Contractor/s Organogram

1. Appointed contractors are required to compile their company organogram for the project on

the company's letter head, listing the reporting structure from their CE down to their project

supervisors. The diagram must list the names, positions held, any appointments made and

must be signed off by the company's 16.1 or 16.2.

2. This diagram must be kept up to date, a copy of which must be given to the main contractor

and a copy filed in the relevant project OHS files.

3. This diagram must be kept up to date and filed in the project OHS files.

3.11 Roles and responsibilities

Commitment

Visible commitment is essential to providing a safe work environment. Managers, supervisors and

employees at all levels must demonstrate their commitment by being proactively involved in the day-to-

day operations, in particular the Occupational Health and Safety aspects of any project / contract.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

Legislation requires that each employee must take reasonable care of themselves and their fellow

workers, from management level down to the lowest employee level.

Note 1: Most of the roles and responsibilities listed apply to both main contractors and any appointed

contractors. Where some of the listed do not apply to both, then the specific responsibilities will be

listed and titled. The contractors shall:

3.11.1 Main contractors and appointed contractors

1. Carry out all duties as listed in section 8, 9 and 10, the various other regulations that form part

of the OHS Act.

2. Carry accountability and responsibility for the safety and health of their employees and their

appointed contractors within their working area, as contemplated by section 37(2) of the OHS

Act.

3. Shall keep a record of all employees including the appointed contractor employees, including

date of induction, relevant skills and licenses and be able to produce this list at the request of

the Eskom Project Manager.

4. Ensure that all their appointees are made aware of their accountabilities and responsibilities in

terms of their appointment and that they advise and assist these appointees in the execution of

their duties.

5. Ensure that the minimum legislative, regulatory and Eskom OHS requirements are complied

with on all work sites.

6. Give the Eskom project managers and line managers / responsible managers their full

participation and cooperation.

7. Compile a OHS ( Occupation health and safety) file where all relevant health and safety records

must be kept for each work site.

8. The main contractor must provide the project manager with the Compensation Commissioner’s

valid letter of good standing before the commencement of work and any future renewal letters

obtained during the contract for record-keeping purposes. The letter of good standing shall

reflect the name of the contractor’s company. Similarly, the main contractor must provide the

Eskom project manager with all the valid letters of good standing from their appointed

contractors.

9. Contractors must provide the main contractor with the Compensation Commissioner’s valid

letter of good standing before the commencement of work and any future renewal letters

obtained during the contract for record-keeping purposes. The letter of good standing shall

reflect the name of the contractor’s company.

10. Appoint competent staff to perform the project work and ensure that all employees are trained

in the health and safety aspects relating to such work and that the employees understand the

hazards associated with all other work being carried out on the project.

11. Ensure that all employees are conversant with all relevant work procedures and that they

adhere to such procedures. Similarly (without removing the appointed contractors’

responsibilities), ensure that their appointed contractors and their employees are conversant

with all relevant work procedures and that they adhere to such procedures.

12. Co-ordinate the activities of all the appointed contractors in the interests of safety and health;

13. Ensure that their contractors (whom they intend appointing) have made detailed provision for

the cost of safety and health measures throughout the project.

14. Stop his /her employees and any appointed contractors if such work poses a threat to the health

and safety of persons or a risk of degradation to the environment.

15. Take reasonable steps to ensure cooperation between all their appointed contractors.

16. Ensure that Eskom OHS requirements are communicated to the appointed contractors,

evaluate, and assess the appointed contractors OHS files. Only appoint contractors who are

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

competent to do work, have satisfied the OHS compliance requirements and satisfied that the

contractor has the necessary competencies and resources to perform the work safely

17. Appoint full-time competent employees in writing to supervise the performance of all specified

work throughout the contract period.

18. Ensure that the supervisor or manager do not supervise work on any site other than the site for

which such supervisor has been appointed for.

19. Not victimise or dismiss employees, by virtue of the employees divulging health and safety

information or suspecting such information has been divulged, in the interests of health and

safety requirements;

20. Follow a process of disciplinary action if any of their employees or their appointed contractor

employees have transgressed any of the requirements of the health and safety requirements

safety and health plans, site rules or any other requirements.

21. Before the commencement of work, review the submitted baseline risk assessments to include

site or emerging risks. This should be done by a competent person appointed in writing with a

view to identify hazardous and potentially hazardous work operations.

22. Ensure that pre-task risk assessments are conducted and documented daily and prior to the

starting of any new task, irrespective of whether it is a repetitive task or not.

23. Must ensure that an organisation medical surveillance programme for the duration of the

contract is in place and maintained.

24. Prior to having pre-employment and periodic medicals fitness examinations conducted,

personal job specifications must be compiled and handed to the occupational health

practitioner.

25. Issue risk-based personal protective equipment (PPE) as a measure of last resort to their

employees, inspect such equipment regularly and ensure recipients of PPE are trained in the

proper use, care and where necessary, the maintenance of PPE.

Note: should the main contractor or his/her appointed contractors entertain visitors on site, they will be

held responsible for the provision and wearing PPE.

26. Must have a substance abuse program which must be in line with Eskom requirements.

27. Ensure that all incidents are reported and investigated timeously by competent incident

investigators and aligned with 32-95 requirements.

28. Be involved in all of their appointed contractor’s incident investigations.

29. When appointing contractors, advise the project manager in writing timeously and obtain his/her

approval prior to them commencing work.

3.11.2 Contractor site supervisor

The contractor site supervisor must be trained in the following:

Hazard Identification and Risk Assessment (HIRA), Incident investigation training, Supervisor

training and Legal Liability training.

Must:

1. Be competent to perform the required supervisory tasks;

2. Ensure their employees and all appointed contractors comply with the required statutory and

Eskom project requirements;

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3. Inspect all work done by the Contractors to ensure adherence to Eskom’s standards and

4. Conduct follow-up inspections to ensure findings are closed out and preventative action is in

place.

5. Monitor contractors for adhere to statutory requirements and safety standards.

6. Monitor contractors overall OHS performance on site in order to achieve excellent results

7. Discuss all OHS related problems with the relevant contractor management timeously in the

first instance and thereafter the Eskom project manager in the second instance relating to

procedure requirements, non-conformances identified, corrective actions, audits and

inspection schedules.

8. Continual liaison between the main contractor, appointed contractors and employees.

9. Ensures that employees and appointed contractors are aware of latest standards,

procedures, work instructions and safety regulations issued by Eskom:

10. Conduct site Inspections for compliance to OHS requirements and compiles the relevant

inspection reports.

11. Submit the observation reports to the relevant management.

12. Submit the required OHS reports communicated by Eskom e.g. manpower numbers, statistics

report etc.

13. Have meaningful participation in the project statutory health and safety committee meetings.

14. Participate in all appointed contractor incident investigations.

15. Participate in the main contractor's emergency preparedness planning.

16. Ensure that their own employees and those of any appointed contractor are competent to

perform the tasks assigned.

17. Issue site instructions on behalf of the main contractor where and when the appointed

contractors deviate from safety requirements.

3.11.3 Contractor Health and Safety Officer

Contractor to provide a Part-time Safety Officer for this contract and to be on site when

activities are performed.

The Contractor Health and Safety Officer must be trained in the following:

Safety Management Training Course (SAMTRAC - 10 days training), Hazard Identification

and Risk Assessment (HIRA), Incident investigation training, Legal Liability Training,

Knowledge and understanding of ISO 45001:2018 (implementation) and Minimum work

experience 2yrs.

The Contractor Health and Safety Officer to submit a weekly report to Eskom Safety

department from the daily plant walks.

The Contractor Health and Safety Officer to maintain Occupational Health and Safety file and

compliance to the Occupational Health and Safety Plan, Eskom OHS Requirements and

applicable legislation as amended.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3.12 Risk assessment (refer to 32-520)

It is a legal requirement in terms of Section 8 (2)(d) of the OHS Act for an employer to carry out risk

assessments, to establish which risks and hazards are attached to the health and safety of persons

due to any work which is performed, any article or substance which is, handled, stored, transported.

A risk assessment is defined as an identification of the hazards present in then activity, work, site

and an estimate of the extent of the risks involved, taking into account whatever precautions are

already being taken.

It is essentially a three-stage process:

identification of all hazards;
evaluation of the risks;
Measures to control the risks.

Risk assessments are required to be maintained. This means that significant changes to a process

or activity, or any new process or activity should be subjected to a risk assessment and that if new

hazards come to light during the work process, then these should also be subjected to risk

assessments. Risk assessments for long term processes should be periodically reviewed and

updated. Method statements or written safe work procedures are an effective method as information

and record of the way jobs / tasks must be performed. Daily or issue based or task specific or on

the job risk assessments must be conducted at the place where work is to be performed/ conducted

to allow managers and employees to assess any inherent risks that could have been overlooked

during the initial risk assessment or any changes that might have occurred in a period of absence.

For example if a job / task is extended over a day or halted due to inclement weather.

Guidelines for actual steps involved in a job/task specific risk assessment are:

Each activity is listed;
Specific hazards are identified and listed against each activity;
The magnitude of each risk is rated as Low, Medium or High;
All known documentary and supervisory controls are listed, for instance: What safe work

procedures exist for ladders.

The relevance, effectiveness and sufficiency of these controls are assessed;
In the event of insufficient or deficient controls for the particular activity, steps to be taken to

rectify this shall be recorded, and safe working procedures drawn up;

Persons responsible for implementing and supervising the task shall be identified, nominated

and duly assigned;

Persons responsible for monitoring the task and carrying out the planned job observation

must be nominated;

Completed risk assessment shall be handed to the Eskom project manager representative

for comment and approval.

The relevant section of the risk assessment shall be issued with a Transmittal Note to the

Supervisor nominated as the responsible person; and the names of workmen who have

received instruction on the work content and the sequence of the activities listed in the risk

assessment shall be recorded, and their competence established. This instruction shall be

done through an interpreter if required and recorded on the Pre-Job Brief (Daily Safe Task

Instructions), with reference to applicable Risk Assessments.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3.13 Safe work procedures / method statements

There must be written safe work procedures for all activities, the safe work procedures must be

aligned with the risk assessments. All contractor employees must be trained on Safe work procedures

and the proof must be kept on the OHS files. The job observation on the safe work procedures must

be conducted regularly by the competent Supervisor to monitor adherence and compliance.

Method statements / written safe work procedure are control measures used to prevent an incident

from occurring during the execution of the project. A written safe work procedure/ method statements

provide guidance how to execute the task safely. A safe working procedure should be written when:-

a. Designing a new job or task;

b. Changing a job or task;

c. Introducing new equipment or substances; and

The safe working procedure should identify:

d. The supervisor for the task or job and the employees who will undertake the task;

e. The tasks that are to be undertaken that pose risks;

f. The equipment and substances that are used in these tasks;

g. The control measures that have been built into these tasks;

h. Any training or qualification needed to undertake the task;

i. The personal protective equipment to be worn;

J. Actions to be undertaken to address safety issues that may arise while undertaking the

task.

3.14 Fire equipment and maintenance

1. All firefighting equipment’s that have been provided shall:

a. Be clearly labelled

b. Conspicuously numbered

c. Entered in a register

d. Inspected monthly by an appointed person

2. Serviced once every 12 months by a competent

3. Tested on an interval as prescribed by the manufacturer

4. Results entered in the register and signed by appointed person

5. All main contractor or appointed contractor employees be competent in the use of a Basic

Fire Extinguisher.

3.15 First aid and equipment

1. The requirements of the OHS Act GSR 3 must be observed.

2. First aid appointments must be made to meet the legal requirements. Appointees must be

trained to level 2 and the training service provider must be registered in accordance with section

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

26(1) of the Skills Development Amendment Act, Act No. . It is good practice for all

employees to be trained to at least level 1.

3. When appointing employees for work sites, cognisance must be taken into account the type

of work performed, the distance teams are working apart and the terrain to be covered if an

emergency should arise.

4. A list of emergency numbers must be displayed on the notice boards and made accessible for

all employees.

5. Main Contractor must ensure that his /her employees and appointed contractor employees

are familiar with the emergency numbers.

6. Contractors shall have first aid box as per the risk assessment or at least one for the first 5

persons and thereafter one for every 50 or team of workers on site or part thereof, taking into

account the type of work performed and the distance between teams.

7. More first aid boxes shall be provided in accordance with the risk assessment. Boxes must be

available and accessible for the immediate treatment of injured persons at the workplace.

8. For offices, signs indicating where the first aid box or boxes are kept as well as the name and

contact details of the First Aider of such first aid box or boxes shall be erected.

9. The first aid box must be sealed or controlled, be inspected monthly and the treatment

10. During the inspection, the sampled first aid boxes’ seal must be broken to inspect the content

of the first aid box.

11. The Main Contractor and appointed contractor shall ensure that alternative arrangements be

made for incidents occurring after working hours.

3.15.1 First Aid Boxes and equipment

The following is a list of minimum contents of a first aid box:

 Item 1: Wound cleaner/antiseptic (100ml).

 Item 2: Swabs for cleaning wounds.

 Item 3: Cotton wool for padding (100 g).

 Item 4: Sterile gauze (minimum quantity 10).

 Item 5: 1 Pair of forceps (for splinters).

 Item 6: 1 Pair of scissors (minimum size 100 mm).

 Item 7: 1 Set of safety pins.

 Item 8: 4 Triangular bandages.

 Item 9: 4 Roller bandages (75 mm X 5 m).

 Item 10: 4 Roller bandages (100 mm X 5 m).

 Item 11: 1 Roll of elastic adhesive (25 mm X 3 m).

 Item 12: 1 Non-allergenic adhesive strip (25 mm X 3 m).

 Item 13: 1 Packet of adhesive dressing strips (minimum quantity, 10 assorted sizes).

 Item 14: 4 First aid dressings (75 mm X 100 mm).

 Item 15: 4 First aid dressings (150 mm x 200 mm).

 Item 16: 2 Straight splints.

 Item 17: 2 Pairs large and 2 pairs medium disposable latex gloves.

 Item 18: 2 CPR mouth pieces or similar devices.

A content check list must be available with all First boxes and contents shall be checked on a monthly

basis, kept clean and dust free.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3.16 OHS communication systems

1. Main Contractor/s and their appointed contractors must develop a communication strategy

outlining how they intend to communicate OHS issues to their staff, the mediums they will

employ and how they will measure the effectiveness of their OHS communication. Below is a

brief on how communication should take place. Where project meetings are conducted on

site, OHS shall be included as a standing agenda point and minutes of these meetings shall

be available on site at all times. Minutes of meeting must be compiled and filed in the relevant

OHS files. All employees shall have access to these minutes. Attendance register shall be

kept for all the health and safety meetings.

3.16.1 Statutory Health and Safety Committees

1. The main contractor shall establish statutory health and safety committee in terms of Section

19 of the OHS Act, Act. Similarly, appointed contractors shall establish their own statutory

health and safety committee.

2. All appointed contractors shall be members of the main contractor’s safety committee.

3. The Committee shall meet to discuss OHS issues concerning the current work being

performed, training, upcoming work and OHS requirements, incidents and lessons learned

specific SHE problems, safety performance, action plans and other relevant SHE issues.

Listed below is a preferred agenda.

4. SHE representatives for a workplace shall be members of the relevant workplace safety

committees (Refer to Section 19 (2) (a) of the OHS Act).

5. The number of persons nominated by employer must not be more than the Health and Safety

Representatives on that specific statutory health and safety committee. (Refer to Section

19(2)(c) of the OHS Act)

6. A statutory health and safety committee meeting shall be held at least 3 monthly (where

medium to high-risk work is involved, more frequent if required), and all appointed members

of the committee shall attend the meeting.

7. Statutory health and safety committees may make recommendations to the main contractor

and the project manager and the Inspector at DoEL.

8. All health and safety committees shall discuss all incidents regardless of their severity,

including projects related OHS Act Section 24 and 25 incidents and other notified serious

incidents.

9. Health and safety committees shall follow up on incident investigation recommendations and

shall keep record of all recommendations made by the committee.

10. Statutory health and safety committees may make recommendations for the revision of

current standards, procedures and practices.

11. The main contractor and appointed contractors shall ensure that statutory and non-statutory

health and safety committees carry out their duties.

12. The chairperson of the health and safety committees shall be selected and appointed by the

contractor. The appointed chairperson must be competent to chair meetings and be able to

make informed decisions.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3.16.2.1 Agenda

1. The following serves as the guideline for the SHE Committee meeting agenda.

List of agenda items:
Matters arising from previous minutes
Matters arising from Contractor’s SHE meetings.
Audit results and feedback
Review Health and Safety Representative Inspection Reports
Review

o Incident investigation reports

o Non-Conformances

o Announcements (near miss/injury/damage)

o Follow up on recommendations made by the employer in incident investigation reports

Accident Prevention – Safety Promotion

o Planned Job Observations

o OHS training

o Protective clothing and equipment

o Incident Announcements / Recall

Forthcoming High hazard activities.
Non-conformances.
Housekeeping.
Work permits.
Work procedures.
Hazardous chemical agents.
Fire Prevention
Occupational Hygiene Assessments, Health Risks and Actions
Security
Vehicles, mobile equipment’s and yellow plant
Rules, Instructions
Public Safety
Environmental Management
Emergency Preparedness
Statistics report
Closure

3.16.2.2 Minutes and action items for all health and safety committee meetings

1. Minutes and record of action items shall be kept of all health and safety committee meetings.

2. Action column with target dates and responsible person shall be clearly visible on the minutes

and shall be completed during the meeting.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3. Statutory health and safety committee meeting minutes and record of action items shall be

kept for the duration of the project or a minimum period of three years.

4. Non–statutory health and safety committee meeting minutes shall be kept for the duration of

the project or a minimum period of 12 months.

5. All other meeting minutes where SHE is on the agenda, shall be kept for a minimum period of

12 months.

6. The original copy of the minutes and record of the action items must be signed by the

chairperson.

7. The relevant project manager and main contractor shall endorse the relevant minutes with

his/her recommendations and return the minutes to the relevant contractors chairperson

within 14 calendar days of the meeting.

3.17 Toolbox talks / daily team talks / pre job meetings

1. A meeting must be held prior to the commencement of the day’s work with all relevant

personnel associated with the work task in attendance. The job, relevant procedures,

associated hazards, safety measures, i.e. the task risk assessments shall be discussed. Each

employee who attends the briefing shall sign an attendance list of that pre-job brief form

undertaking that they have an understanding of the tasks, risks and control measures

required.

2. Where possible, tool box talks can be included in the pre-job brief meetings. If this does not

occur, then weekly tool box talks must be conducted. The toolbox talk topics will be based on

OHS issues pertaining to the works site and or the project. The topic and contents shall be in

writing. Attendance registers with the topic listed shall be kept.

3.18 OHS training

1. The main contractor, when making a bid for this project shall provide a breakdown list of the

OHS training requirements and the costing of such requirements. Similarly, appointed

contractor must provide the same requirements when bidding with the main contractor.

2. The scope of training includes but is not limited to the type of work being performed and the

relevant procedures. Additional to the requirements, will be that the main contractor and

appointed contractors must have the appropriate qualifications, certificates and employees

should always be under competent supervision.

3. Where legislative and Eskom recommended appointments are made, the relevant training shall

be given to those appointees prior to the acceptance of those appointments.

4. When there is an amendment to the Acts and/or to the regulations, OHS Requirements and

OHS Plan, all affected staff shall undergo the applicable refresher training.

5. Appropriate time must be set aside for training (induction and other) of all employees.

6. Records of all training and qualifications of all contractor employees must be kept on the OHS

file.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3.18.1 Accreditation & Competency Training

The services are managed by a SAQCC Accredited Contractor and the relevant resources

that will perform the services have SAQCC registration. Proof of SAQCC registration for the

relevant resources is submitted to the Employer.

3.18.1 Main Contractor Induction training

The contractor is required to make arrangements with the Business Unit for its employees to attend

induction in order to be granted permission to access site.

1. The main contractor shall ensure that all his / her employees, appointed contractors and their

employees have undergone the Eskom Safety Contractor Management induction training

prior to commencing work on site.

2. Attendance registers must be completed of any induction training given, which must indicate

that they have received and understood the induction training.

3. Prior to attending the induction training, all employees must undergo a pre-employment

medical examination and found fit for duty. A copy of the certificate of fitness must be kept in

the OHS file on site for the duration of the project.

4. All contractor employees and visitors on site shall carry the proof of induction training whilst

on site.

3.18.2 Appointed Contractor Work specific induction training

The main contractor shall ensure that all his / her employees and appointed contractor employees

undergo site specific work induction. The induction training should take into account the approved

project OHS Plan, general hazards prevalent on the works site, risk assessment, rules and regulations,

and other related aspects. The induction training should also include identification of sensitive features

such as wetlands/vlei areas, red data species, graves, etc.

3.18.3 Refresher Induction Training

1. The main contractor shall ensure that all his / her employees and appointed contractor

employees undergo site specific work induction at the beginning of every year or after being

of site for three months or more, within the first week of returning to site.

Attendance registers must be completed of any induction training given, which must indicate that they

have received and understood the induction training.

3.18.4 Visitors induction

1. Visitors to the site shall be required to undergo and comply with Eskom’s site-specific safety

induction prior to being allowed access to site.

2. For major outage Eskom may require the main contractor to induct their employees and

visitors prior to attending Eskom’s induction.

3. All visitors must remain in the care and custody of a person (host) who has been properly

inducted. No visitors are permitted to undertake any work onsite, of any nature.

4. Visitors who have completed site induction must sign the attendance register

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3.19 General training

The main contractor will be required to ensure that before an employee commences work on the project,

the respective supervisor informs the employee of his scope of authority, the hazards associated with

work as well as the control measures to be taken. This will include personal job specifications, the

discussion of any task procedures or hazardous operational procedures to be performed by the

employee. The Main Contractor is to ensure that the supervisor has satisfied himself that the employee

understands the hazards associated with the work to be performed by conducting task/job observations.

3.20 Contractor site establishment

Where Eskom is making provision of the facilities to the contractor, the following shall apply:

1. Prior to handing over the site to the contractor, the client (project managers/end users) shall

together with the contractor management conduct inspections, draft and sign the service level

agreement.

2. Main contractors shall manage and keep the allocated Eskom facility hygienically clean at all

times.

3. It is the responsibility of the contractor to maintain and keep the facility in a good condition.

4. It is the contractor’s responsibility to immediately report to the Eskom contract manager/project

manager the defects incurred.

5. Eskom reserves the right to conduct unannounced site inspections.

3.21 Vehicle management

1. It is the responsibility of the driver to ensure:

a. Their passengers wear seat belts whilst the vehicle is in motion.

b. Comply with all traffic road rules, safety, direction and speed signs.

c. Ensure that vehicle loads are properly secured prior to moving off.

d. Ensure that vehicles are not overloaded.

2. No persons maybe transported at the back of the bakkie.

3. Drivers are required to conduct the route risk assessment prior to travelling/driving.

4. No drivers or operators may text, talk on cell phones or two-way radios whilst driving, unless a

hands-free kit is used.

5. All drivers of vehicles are to have valid medical fitness certificates.

6. Each Project site that is enclosed by demarcation will have system/ process to manage

vehicle access to site.

7. Contractor must maintain their vehicles in a roadworthy condition and a vehicle license must

be valid at all times.

8. Drivers of light vehicles must avoid stopping or parking in the vicinity of machines. At least 30

(thirty) meters must be left clear between such a vehicle and such a machine

9. Contractor vehicles can be subject to inspections by the Client/Agent’s representative.

Vehicles which are not roadworthy will not be permitted to be used on the project.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

10. Drivers/operators shall be responsible for the travel-worthiness of all loads conveyed by them.

Precautions shall be taken to secure all loads properly. Loads projecting from vehicles shall

be securely loaded and in daytime a red flag and during darkness a red light or red reflective

material shall be attached to the extreme end of such projecting material.

11. Only diesel-driven vehicles are permitted to go underground on site.

12. Vehicles shall have a first-aid bag or box containing the minimum required contents as per

General Safety Regulations 3 (Annexure).

13. Vehicles shall have fire extinguisher that are serviced, inspected, and securely mounted.

14. Vehicles shall have emergency numbers clearly displayed on the back of the vehicle.

3.22 Housekeeping and order

1. All contractors shall maintain a high standard of housekeeping within their sites and vehicles

for the duration of the work/project.

2. Prompt disposal of waste materials, scrap and rubbish is essential.

3. Materials/objects shall not be left unsecured in elevated areas –falling objects may cause

serious injuries/fatalities.

4. Nails protruding through timber shall be bent over or removed so as not to cause injury.

5. All packaging material including boxes, pallets, crates, etc. to be removed from the work area

immediately.

6. On completion of his / her work, the contractor is responsible for clearing his / her work area

of all materials, scrap, temporary buildings and building bases to the satisfaction of the

client/agent.

7. In cases where an inadequate standard of housekeeping has developed, compromising

safety and cleanliness, anyone has the responsibility to bring it to the attention of the main

contractor in the first instance and the Eskom project/site manager in the second instance.

8. The Eskom Project/Site Manager has the right to instruct the main contractor and appointed

contractors to cease work until the area has been tidied up and made safe. Neither additional

costs nor extension of time to the contract shall be allowed as a result of such a stoppage.

Failure to comply with this requirement will result into site cleaning by another cleaning

contractor company at the cost of the main contractor.

9. The main contractor shall carry out regular safety/housekeeping inspections daily to ensure

maintenance of satisfactory standards. The main contractor shall document the results of

each inspection and if applicable shall maintain records for viewing.

3.23 Stacking and storage

1. Before stacking any material, the contractors or their employees must consult the contract

manager for authorisation to use such an area for stacking purposes. This is to prevent

haphazard arrangements.

2. Adequate care must be taken by the contractor to ensure that storage and stacking is carried

out correctly and safely as per GSR 8 and other applicable legislation.

3. The proof of competence must be provided for the appointed stacking and storage supervisor

as per GSR 8.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

4. Correct shelve stacking must be carried out, heavy and bulky on the bottom, light and small

on top.

3.24 Workplace signage and colour coding

1. Symbolic safety signage shall be displayed where it is required by legislation.

2. All symbolic safety signage shall conform to the requirements of SANS standard 1186.

3. Signs shall be positioned to be seen from most positions within the work sites / areas.

4. All signage must be clear at all times and be replaced timeously when worn out.

5. Contractors establishing sites must erect a company sign at their site offices to reflect the

name and contact details of the: Contractor Supervisor; Health and Safety

Manager/Practitioner; First Aider; Health and Safety Representative and Evacuation warden.

6. The location of every first aid box; fire extinguisher and emergency exit is to be clearly

indicated by means of a sign.

7. When using, an explosive power tool the appropriate signage shall be erected, warning

people of its use.

8. Contractors shall provide signage where work is conducted and where unauthorised entry is

prohibited and/or where alerting and cautioning passers-by to be aware of potential dangers.

9. The meanings of the appropriate symbolic signage must be discussed during induction

training and toolbox talks.

10. Where possible, within workshops, work areas and established premises, the appropriate sign

indicating the meaning of symbolic safety signs must be displayed.

3.25 Tools and equipment

1. Contractors shall ensure that all tools and equipment are identified, safe to be used and is

maintained in a good condition.

2. Contractors shall ensure that all tools and equipment are listed on an inventory list, be

regularly inspected at least monthly or as required by legislation and risk assessments. The

equipment should be numbered or tagged so that it can be properly monitored and inspected.

3. Where applicable, tools and equipment must have the necessary approved test or calibration

documentation prior to being brought onto the project and the records shall form part of the

OHS Plan. Maintenance calibration shall be undertaken in terms of the manufacturer’s

requirements.

4. All fuel driven equipment must be properly maintained in accordance with the manufacturer’s

recommendations and legal requirements.

5. Eskom reserves the right to inspect tools or items of equipment brought to site by contractors

for use on this project.

6. Should Eskom personnel find any item that is inadequate, faulty, unsafe or in any other way

unsuitable for the safe and satisfactory execution of the work for which it is intended, the

Eskom personnel shall advise the contractor in writing and the contractor shall forthwith

remove the item from site and replace it with a safe and adequate substitute.

Note: In such cases, the contractor shall not be entitled to extra payments or extensions of time in

respect of delay caused by Eskom’s instructions.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

7. Where defective tools and equipment’s are identified, such tools and equipment shall be

removed out of site immediately or locked away with the unsafe use signage displayed to

prevent further use until such time as the tool or piece of equipment has been repaired.

8. Contractors shall ensure that the appropriate records are kept for all tools and equipment

used on the project. Such tools and equipment’s shall be subjected to regular inspections.

3.26 Hazardous chemicals agents management

The Main Contractor and its appointed contractors shall describe how hazardous chemical agents, as

defined in the Regulations for Hazardous Chemical Agents (RHCA), will be managed.

Prior to any hazardous chemical agents (HCA) being brought onto the site or produced on the site,

the Main Contractor shall supply the Eskom Project Manager with the following:

Safety data sheets (SDS) in accordance with the requirements of the Regulations for

Hazardous Chemical Agents RHCA

Hazard communication/training plan.

This information is to be provided at least five (5) working days prior to the expected delivery on site.

The Eskom Project Manager shall approve the use of any hazardous substance after

receiving the above information.

No HCA is to be brought onto the site until the Eskom Project Manager’s approval has been

received.

All HCA containers to be clearly labelled. Containers that are not marked will not be allowed.

No HCA to be stored in food or drink containers.

Users of an HCA must wear/use the correct PPE as per the HCA safety data sheet.

Users of an HCA must be adequately trained in the HCA that they are handling

The Main Contractor must have and maintain a register with all the HCA that they have on

site.

3.27 Working at heights

3.27.1 General Requirements

Wherever reasonably practicable, preference is given to the performance of work at ground level as

opposed to the elevated position. Where work in an elevated position is necessary, preference is

given to fall prevention measures such as, but not limited to, effective barricading and the use of work

platforms. Persons may only work from a fall risk position if a site-specific fall protection plan is in

place and correctly implemented and consists of the following:

1. All appointments for the competent fall protection plan developer and implementer are in place.

2. Baseline risk assessment, which is specific and incorporates the working at height risk

assessment, as well as the site-specific risk assessment, has been completed for the work to

be conducted.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

3. Safe working procedure/task analysis and work instructions, approved by a competent person,

are in place.

4. A fall rescue plan, along with necessary equipment and trained rescuers, is in place.

5. Rescuers must be appointed in writing for that particular site/project.

6. Appropriate training, as determined by the risk assessment, has been provided.

7. Appropriate height safety equipment and personal protective equipment have been issued to

the individual.

8. There are equipment inspection procedures and up-to-date inspection records.

9. Individuals are medically fit to work at height, and records of this are kept.

10. A site-specific risk assessment is performed.

11. As a minimum, individuals who will be performing work at heights and are not responsible for

rescues must undergo three days FAS training (Unit Standard 229998). The rescuers must

further undergo two days rescue training in accordance with unit standard 229995.

12. A contractor shall ensure that the designated person for the development of a fall protection

plan undergoes appropriate training based on unit standard 229994.

While work is in progress, adequate warning signs and/or barricades shall be used in all areas where

there is a risk of persons being injured by materials or equipment falling from the work area.

Barricades should be continuous and easily visible.

A drop zone shall be established with appropriate warning signs and barricading, warning personnel

below of workers above and potential falling objects.

Every employer shall ensure that work at height is:

1. properly planned;

2. appropriately supervised; and

3. carried out in a manner that is, as far as is reasonably practicable, safe and that its planning

includes the selection of work equipment.

3.28 Ladders

1. Ladders used shall conform to the requirements of General Safety Regulation (GSR) 13A and

used in terms of GSR 6.

2. The appropriate head protection, with chin strap shall be worn by employees working from a

ladder or with climbing irons.

3. The ladder wheels, brakes and platform must be in good condition.

4. All metal parts to be in good condition, no cracks.

5. Two-man rule must always be applied when the Ladder is being used i.e. when one is climbing

ladder the other person should hold the ladder at the bottom for stability.

6. Non-slip devices must be in good condition and no paint to be on wooden ladders

7. Climbing irons are permitted to be used in place of ladders on condition that the requirements

of GSR13A are not compromised and from an electrical point of view not damage any cabling.

The working at heights risk assessment must indicate the use of climbing irons.

8. Employees using climbing irons shall be suitably trained in the use, care and maintenance of

such climbing irons.

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

Template

GENERATION PEAKING OHS 32-726-02T Rev 2

Identifier

Requirement for fire

Document PROTECTION SYSTEM AT 364-691364 Rev 1

Identifier ESKOM INGULA PUMPED

STORAGE SCHEME Effective Date May 2022

9. When using climbing irons, the appropriate rope grab fall prevention system shall be used.

10. The correct fall protection equipment shall be worn and used whilst climbing up, working from

and climbing down ladders.

11. The appropriate head protection, with chin strap shall be worn by employees working from a

ladder (risk based) or with climbing irons.

12. A detailed inspection of all ladders shall be conducted monthly by a competent person and

every time prior to climbing by employees using such ladders. The inspection check lists must

be filed in the site OHS files

3.29 Scaffolding

Eskom will provide scaffolding. All scaffolding will be constructed per SANS standards and OHS Act

regulations. Each person responsible for working on an elevated platform shall visually identify that

scaffolding has been inspected and tagged by a competent person prior to each shift.

3.30 Confined space

Where working in Confine Space is to be performed, all the requirements of the General Safety

Regulation 5 must be met and a risk assessment conducted, the air therein must be tested and

evaluated by the competent person. Testing must be carried out prior entering the confine space and

ensure that the confine space has been isolated from all pipes, ducts and other communicating

openings by means of effective blanking. All employees working in a confined space must be trained

on working in a confined space.

3.31 Use of danger tape

The use of a danger tape as a barricade is prohibited. Danger tape can only be used as a warning sign

and hard barricading must be used to prohibit entry in work areas.

3.32 Auditing

3.32.1 Approval and compliance of main contractor OHS Plan

The Contractor’s OHS Plan will be audited against compliance checklist so as to verify compliance to

the requirements of the Eskom OHS Requirementss. Once there is compliance only then will the main

contractors OHS Plan be approved by the project manager or an appointed Eskom contract

custodian. The implementation of the OHS Plan shall be assessed / audited by Eskom personnel on a

regular basis. This will include physical conditions evaluation.

3.32.2 Eskom OHS audits

Eskom shall evaluate all contractors’ OHS performance on an ongoing basis against the legal, Eskom

requirements, OHS Requirements and the contractors OHS Plans.

Note: Eskom reserves the right to conduct unannounced audits on contractors

Public

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with

the user to ensure it is in line with the authorised version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC

Ltd, Reg No 2002/015527/30.

of 37

appointment of contractors or suppliers for the commencement

of work

This document outlines the tender technical evaluation strategy for the Fire Protection Term Services

Contract for Ingula Power Station.

The contract makes provision for routine and non-routine maintenance of the fire protection systems at

Ingula Power Station to ensure reliable operation of the sites fire protection systems. The routine

maintenance includes regular inspection, servicing and testing of the identified fire protection systems and

non-routine maintenance involves service calls that are defined as maintenance and repair work

requirements.

The contract constitutes a 5-year agreement that makes provision for the supply of labour, equipment and

materials, parts, supervision and transportation necessary to maintain the fire protection systems at Ingula

Power Station in a serviceable condition as required by the relevant fire codes, regulations and standards.

2. Supporting clauses

2.1 Scope

This document describes the procedure for the technical evaluation of Ingula Fire Protection Term Services

Contract Tender and lists the team members that are responsible for the evaluation of the tenders.

2.1.1 Purpose

The purpose of this tender technical evaluation strategy is to define the Mandatory Evaluation Criteria,

Qualitative Evaluation Criteria and TET member responsibilities for tender technical evaluation. The

technical evaluation strategy serves as basis for the tender technical evaluation process.

2.1.2 Applicability

This document applies to the Ingula Fire Protection Systems.

2.2 Normative/informative references

Parties using this document shall apply the most recent edition of the documents listed in the following

paragraphs.

2.2.1 Normative

[1] 240-168966153: Generation Tender Technical Evaluation Procedure

[2] 240-53716712: Tender Technical Evaluation Results Form Template

[3] 240-53716726: Tender Technical Evaluation Scoring Form Template

[4] 32-1033: Eskom Procurement and Supply Chain Management Policy

[5] 32-1034: Eskom Procurement and Supply Chain Management Procedure

2.2.2 Informative

[6] n/a

Controlled disclosure

When downloaded from the EDMS, this document is uncontrolled and the responsibility rests with the user to ensure it is in line

with the authorised version on the system.

Ingula Fire Protection Term Services Contract Tender Unique Identifier: 240/129686843

Technical Evaluation Strategy Revision: 3

Page:

2.3 Definitions

2.3.1 Classification

Controlled Disclosure: Controlled Disclosure to external parties (either enforced by law, or discretionary).

2.4 Abbreviations

Abbreviation Description

A&A Auxiliary & Ancillary

SAQCC-Fire South African Qualifications Certification Committee - Fire

TET Technical Evaluation Team

2.5 Roles and responsibilities

Engineering Design Work Lead (EDWL): The EDWL is responsible to manage execution and adherence

to the tender technical evaluation procedure.

Technical Evaluation Team (TET) Member: The delegated engineers / technical specialists who are

responsible to review and evaluate technical aspects of the tender documentation as per the Tender

Technical Evaluation Strategy.

Engineering Manager: All Engineering Managers throughout Eskom shall ensure that all staff, in their

respective areas understand and adhere to this procedure.

2.6 Process for monitoring

Not Applicable.

2.7 Related/supporting documents

Refer to Section 2.2.

3. Tender technical evaluation strategy

3.1 Technical evaluation threshold

Mandatory Technical Evaluation Criteria (gatekeepers) are ‘must meet’ criteria. These criteria shall not be

weighted, or point scored but shall be assessed on a Yes/No basis as to whether the criteria are met. An

assessment of ‘No’ against any criterion shall technically disqualify the tenderer and shall not be further

evaluated against Qualitative Criteria.

Qualitative Technical Evaluation Criteria are weighted evaluation criteria used to identify the highest technically

ranked tenderer after determining that all the Mandatory Evaluation Criteria have been met.

The Qualitative Evaluation Criteria are weighted to reflect the relevant importance of each criterion. The

minimum weighted final score (threshold) required for a tender to be considered from a technical perspective

is 80%. The reason for the threshold of 80% is to ensure a full response on the qualitative criteria. Eskom

reserve the right to lower the threshold to 70%.

Controlled disclosure

When downloaded from the EDMS, this document is uncontrolled and the responsibility rests with the user to ensure it is in line

with the authorised version on the system.

Ingula Fire Protection Term Services Contract Tender Unique Identifier: 240/129686843

Technical Evaluation Strategy Revision: 3

Page:

3.2 Tet members

Table 1: TET Members

TET number TET Member Name Designation

TET 1 Brian Lintnaar Senior Technologist – Aux & Anc. Engineering

TET 2 Leroy Mntaka Senior Technician – Aux & Anc. Engineering

TET 3 Mashudu Makhado Engineer - Aux & Anc. Engineering

TET 4 Vusi Msimango Senior Advisor Fire Risk Management

Controlled disclosure

When downloaded from the EDMS, this document is uncontrolled and the responsibility rests with the user to ensure it is in line

with the authorised version on the system.

Criteria

use

for

Motivation requirement.

Legal

are in to and

who the the services. relevant SAQCC- Criteria involved with the the Employer 12 include contractor following or the Public with of resources 1475) the 6240/129686843 3 alternatively must the the personnel include of the Evaluation of on that enable for organogram the number competencies: (SANS involved must to detail of Returnable proof an detail with CV Identifier: CV’s services, the Technical Tender submits submits personnel Registration the Technician and Registration Certificates Unique Revision: Page: registration submits registration with resources and the Tenderer Service Tenderer services Website. Mandatory 2: The SAQCC-Fire involved following 1) The names subcontractor Tenderer the SAQCC-Fire Registration verify Fire

   CRITERIA Table Tender

Fire with

to with personnel Tenderer Contract Description African (Hand-held the the

of the of relevant EVALUATION Organogram provided. South Committee

is case Criteria of an detail Organogram detail

In Services Equipment an proof Term Strategy and works. personnel Certification Registration TECHNICAL Technical Fighting registration the registration submits subcontract, in Fire and to and Protection Evaluation equipment) Mandatory Fire Tenderer Qualifications (SAQCC-Fire) Manual fire names involved intends names subcontractor MANDATORY

1. Ingula Technical 3.3

Sub

(%) 50 50 Weighting Criteria

5 4 2 0 5 4 2 0 Score

Projects Projects Projects Projects

Years Years Years Weighting (%) 70% Years

5 0 3-4 1-2 Maintenance Maintenance Criteria Maintenance Maintenance

5 0 3-4 1-2

the of Criteria company detail 12 contain: the and of project minimum Period Value240/129686843 3 7 Returnable a Person(s) Number(s) Description must As date Evaluation submit list submits Tender Contact Contact Project Contract Contract

o o o o o Identifier: Tenderer references. reference Tenderer established experience. Technical Unique Revision: Page: a as could

are Qualitative that Tenderer (which Fire 3: and CAPABILITY works consisting maintenance). Industry CRITERIA Table Contract. works testing Passive Tender Description

the and and/or in System completed Contract Criteria EXECUTION of completed installation, Active Fire required of the installation EVALUATION AND

in Services Technical evidence works record Manual, of and/or maintenance, track RECORD Term the to Strategy a of submits Systems. experience TECHNICAL design of Qualitative TRACK Tenderer equivalent produces minimum commissioning Protection Years include Protection Evaluation

Fire TENDER 1.1 1.3 QUALITATIVE

1. Ingula Technical 3.4

50 50

5 0 5 4 2 0

all or

all for

of and for not more start Data (activities, Technical Sheets does and of and 20% incomplete or Technical

% 30% Data or requirements Supplied. supplied. duration than or Supplied.

4 Technical 80 of Information disciplines) Above Program disciplines) (which 100 all activities, or duration dates, supplied. supplied. and than 20% Less program Datasheets or Detailed start resource sites No program contain namely; dates, resource sites All Information 80% Sheets Information Less than Technical supplied. No Datasheets Information TOTAL:

duration Ingula. not all for contract is of detailed covers 12 it datasheets a but dates, of entire240/129686843 3 8 and supplied start the be supplies for the supplies information to containing, to resources Identifier: Tenderer program period limited and Ingula. Tenderer technical products

Unique Revision: Page: for

activity allocated offered

resources sparesall maintenance Tender for

the following:

the activity. execution, Contract showing for Information include each of to dates Services program plan Technical target duration or Term Strategy Detailed with and execution 1. REQUIRMENTS The Datasheets Ingula. Protection Evaluation

Fire OTHER 2.1 2.2

2. Ingula Technical

4 4

Tet x tet x x

of240/129686843 3 9

3 3 Responsibilities

TET X TET X XIdentifier: MemberUnique Revision: Page:

Tet

4: 2 2

TET X TET X X Table

Tender

1 1

TET X TET X XContract

Services

Term Strategy Number Number ATTENDANCE RESPONSIBILITIES

Criteria CriteriaProtection Evaluation REQUIRED MEMBERFire –

X TET Mandatory Qualitative

1. 1. 2.Ingula Technical 3.5

level

same

the

have

that

resources

with

Conditions replaced Conditions /

/ 12 Risks be Risks

of240/129686843 3 10 must Exceptions Technical base. Exceptions Technical reason, Description Description Description Identifier: any plant

for Technical Technical Unique Revision: Page: Acceptable installed Unacceptable period

5: to

6: contract Table QUALIFICATIONS Table Acceptable Unacceptable Contract. the equivalent 7:

Tender during Table Table Services technically

or Term Contract available

the UNACCEPTABLE same

/ of longer the Services

no not scope registration. is are Term the Strategy and that Conditions from / ACCEPTABLE supplied Protection Evaluation None Deviating Resources competency Spares None Fire Risks Exceptions FORESEEN Risk 1. Risk 1. 2. 3. Risk 1. Ingula Technical 3.6 3.6.1 3.6.2

of240/129686843 3 11

Description Identifier:

Unique Revision: Page:

Tender

Contract

Services

Term Strategy

Protection Evaluation None Fire

Risk 1. Ingula Technical

Drakensberg and Ingula Fire Protection Term Services Unique Identifier: 240/129686843

Contract Tender Technical Evaluation Strategy Revision: 3

Page:

4. Authorisation

This document has been seen and accepted by:

Name Designation Signature

V. Msimango Senior Advisor Fire Risk Management

L. Mntaka Senior Technician – Aux & Anc.

Engineering

M. Makhado Engineer - Aux & Anc. Engineering

M. Andre Corporate Specialist – Plant

Engineering

N. Ngobese Manager Maintenance Services - Ingula

P. Mhlongo Ingula Plant Manager

5. Revisions

Date Rev. Compiler Remarks

08 October 2025 1 B. Lintnaar New document created.

17 November 2025 2 B. Lintnaar Updated mandatory requirement

and listed unacceptable risks.

29 June 2026 3 B. Lintnaar Updated document to have

individual strategies per site and

added a 4th TET Member.

6. Development team

The following people were involved in the development of this document:

B Lintnaar

7. Acknowledgements

None

Controlled disclosure

When downloaded from the EDMS, this document is uncontrolled and the responsibility rests with the user to ensure it is in line

with the authorised version on the system.

1.1 Scope of the Contractor OHS & Q Management Plan

This document was developed to proactively and effectively design feasible systems and procedures for

managing Peaking contractor management process and, as a result, improve overall contractor health,

safety and quality performance. The plan will be implemented over three years and will be reviewed

annually to ensure compliance with Eskom, legal and other requirements and when necessary.

The requirements contained in this document shall apply throughout Peaking OU. The plan's

effectiveness is dependent on competent resources, management commitment, and the availability of

finances.

1.2 Supporting Documentation

This Contractor OHS & Q Management Plan - should be read in conjunction with the following documents:

1. ISO 9001 Quality Management System

2. ISO 14001 Environmental Management System

3. ISO 45001 OHS Management System

4. ISO 31000 Risk Management – Principles and Guidelines on

Implementation

5. 240-112651496 Eskom OHS Strategy

6. 240-5430191841T OHS Contractor Management Model

7. 240-56926886 Improvement plan

8. 32-136 Eskom Contractor Health and Safety Requirements

Standard

9. 32-726 Contract and Contractor OHS Management

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the

responsibility rests with the user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom

Holdings SOC Ltd, Reg No 2002/015527/30.

PEAKING OU Template Identifier: 240-56926886

Template Revision: 4

CONTRACTOR OHS&Q Template Review Date: Sep 2025

MANAGEMENT PLAN Unique Identifier: 167A/13846

Document Revision: 2

Document Review Date: May 2027

1.3. Occupational Health, Safety and Quality background

As part of Eskom, Generation has a social, moral, and legal obligation to safeguard and protect people

and assets, as well as to supply the country with dependable electricity, increase the economy, and

improve people's lives. In terms of Generation’s Eskom's Occupational Health and Safety (Fire Risk

Management and Hygiene), Head office provides guidance and support in terms of advice, reporting

and assurance, the Business Units have OHS & Q and other resources to manage day-to-day routine

and compliance activities.

Managing supplier quality can bring many benefits to an organisation such as increase in product

quality; boost bottom line; enhance business' performance and reputation. On the contrary, poor

management of supplier quality can lead to lost sales, costly recalls, penalties for non-conformity or

legal action.

1.4 Current state

In the past financial year, Peaking contractor performance was below the tolerance level; however, the

number and nature of injuries continues to be a concern.

Peaking is on a journey towards achieving Eskom's Zero Harm value. Committed leadership, effective

incident management, under-reporting of near-misses, non-compliance with policies, standards, and

procedures, and gaps in risk management processes such as risk assessments, non-adherence to

PPE and OHS training are just a few of the challenges that Peaking faces.

1.5 Contractor management OHS & Q key challenges.

Some of the key challenges are as follows:

1. Lack of accountability by contract custodians regarding effective management of occupational

health and safety.

2. Poor processes and systems in terms of understanding and application of procedures, policies,

and standards by BU.

3. Misalignment regarding human performance processes, with reference to human error

prevention, defence in depth, safety culture, behavioural observations, and visible felt

leadership.

1.6 Emergency work

The nature of the business sometimes creates conditions where emergency work must be performed and

whenever this type of work is carried out, safety tends to be compromised.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the

responsibility rests with the user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom

Holdings SOC Ltd, Reg No 2002/015527/30.

PEAKING OU Template Identifier: 240-56926886

Template Revision: 4

CONTRACTOR OHS&Q Template Review Date: Sep 2025

MANAGEMENT PLAN Unique Identifier: 167A/13846

Document Revision: 2

Document Review Date: May 2027

1.7 Constrained resources

Safety & quality may be neglected as a result of the business's need to use its resources as efficiently as

possible due to resource constraints.

1.8 Contractor Safety & Quality culture

Although contractors carry out a variety of tasks, their financial viability takes precedence above

their employees' safety & quality and Eskom also does not adequately monitor or oversee the

work of contractors.

1.9 Emerging contractors/risks

Eskom is a State-Owned Corporation (SOC) that is anticipated to boost the economy of the country. This

includes using emerging contractors that frequently lack a safety & quality conscious attitude while

working for or on behalf of Eskom.

1.10 Strategic Objectives and Initiatives

The objective outlined below is aligned with the objective as mentioned in the Generation Improvement

plan as objective number 5 with the aim to sustainably manage OHS risks, position OHS within Eskom,

and enhance contractor OHS & Q performance by 2026/27FY.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the

responsibility rests with the user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom

Holdings SOC Ltd, Reg No 2002/015527/30.

Template Identifier: 240-56926886

PEAKING OU Template Revision: 4

CONTRACTOR OHS&Q MANAGEMENT PLAN Template Review Date: Sep 2025

Unique Identifier: 167A/13846

Document Revision: 2

Document Review Date: May 2027

Action Required Responsible Person Comments Target Date

BUs to have safety engagements OHS Practitioners Peaking to conduct safety 30 April 2025

between BU leadership and engagement with the contractor on

contractor leadership. bi-annual basis.

All stations OHS professional to

support and ensure that their OHS Practitioners All OHS professional to remind their

contractors attend the contractor’s representative to

engagement and follow-up on the attend the scheduled meeting.

actions that came out of the

engagement.

All Contract Managers to ensure OHS Practitioners During tender process there should 30 April 2025

that contractor KPI’s for be contractor KPI's reflected on

performance monitoring include works information or on the NEC.

OHS compliance requirements on

Error! Unknown document property name.

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to ensure it is in line with the

authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd, Reg No 2002/015527/30.

Template Identifier: 240-56926886

PEAKING OU Template Revision: 4

CONTRACTOR OHS&Q MANAGEMENT Template Review Date: Sep 2025 Unique Identifier: 167A/13846

Document Revision: 2 PLAN

Document Review Date: May 2027

all contracts entered into from 1

May 2024.

BUs to categorise all contractors OHS Manager OHS manager to provide the 30 April 2025

according to site-specific risk Peaking template for contractor

categories based on the scope of risk profile and audit schedule to all

work, and effectively manage the OHS practitioners.

risk associated with contract

deliverables (H, M and L) .

Conducts audits on contractor OHS Manager OHS Manager to update the OHS 30 April 2025

safety and provide assurance that requirement/specification

suppliers are effectively managing

OHS Practitioners OHS practitioners to do internal 1 June 2025

OHS on ongoing basis as per the

audit as per the model/ audit

OHS requirements and

Eskom has adopted a value of Zero Harm. This requires all business to be conducted with respect

and care for people and the environment. Safety, health, environment, and quality (SHEQ)

management is an important part of all operations within Eskom and exists to prevent harm to both

people and the environment.

OHS risk assessment process ensures that Eskom can proactively identify, predict, evaluate, and

control the actual and potential impact Eskom may have on the health, safety, environment, socioeconomic conditions, and cultural heritage of the country. The risk assessment process allows for

the hazards, risks, causes, and consequences to be identified and controlled. In turn, this will

minimise the negative impact and maximise the benefits of its activities. This promotes compliance

with legal requirements and principles of occupational health and safety.

2. Supporting clauses

2.1 Scope

2.1.1 Purpose

This document describes the mandatory processes, requirements, and advisory guidance for

managing occupational health and safety hazards and risks. The aim of this procedure is to ensure

and facilitate the effective management of hazards and risks.

Compliance with this procedure is mandatory in its area of applicability.

2.1.2 Applicability

This document shall apply throughout Eskom Holdings SOC Limited, its divisions, subsidiaries, and

entities in which Eskom has a controlling interest. In cases where Eskom does not have a controlling

interest, this procedure shall apply if no such similar document exists.

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] 240-49308149: Process Control Manual for Occupational Health and Safety Management

[2] 240-114036246: Occupational Hygiene Health Risk Assessment Work Instruction

[3] 240-84733329: Medical Surveillance Procedure

[4] 32-477: SHE Training and Development Procedure

[5] 32-6: Document and Records Management Procedure

[6] 32-136: Contractor Health and Safety Requirements

[7] 32-726: SHE Requirements for the Eskom Commercial Process

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

[8] 240-62582234: OHS Roles and Responsibilities and Statutory Appointments

[9] 32-391: Eskom Integrated Risk Management Standard

[10] 32-124: Eskom Fire Risk Management

[11] 32-86: Enterprise Risk and Resilience Policy

[12] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy

[13] 32-86: Enterprise Risk and Resilience Policy

[14] ISO 9001: Quality Management Systems

[15] ISO 31000:2009: International Risk Management Standard

[16] ISO/IEC Guide 73:2009: Vocabulary for Risk Management

[17] MHS Act: Mine Health and Safety Act

[18] OHS Act: Occupational Health and Safety Act

[19] ISO 45001: Occupational Health and Safety Management Systems, Requirements.

2.3 Definitions

2.3.1 Assurance

Assurance is a process that provides confidence that objectives will be achieved with a tolerable

level of residual risk.

2.3.2 Communication and consultation

Continual or iterative process that an organisation conducts to provide, share and/or obtain

information, and to engage in dialogue with stakeholders regarding the management of risk.

2.3.3 Consequence

Outcome of an event/exposure affecting objectives.

2.3.4 Contractor

External organisation providing services and/or goods to the organisation in accordance with agreed

specifications, terms, and conditions.

Note 1: Services may include construction activities, among others.

2.3.5 Control

Measure that is modifying risk.

Note 1: Controls include any process, policy, device, practice, or other actions that modify risk.

Note 2: Controls may not always exert the intended or assumed modifying effect.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.3.6 Control owner

Person nominated as accountable for the assurance of the control to ensure that both the design

and the operation of the control are effective. The names of control owners are recorded in risk

registers.

2.3.7 Employee

A person who has entered into, or works under, a contract of service, apprenticeship, or learnership

with an employer, whether the contract is express or implied, oral, or in writing, whether the

remuneration is calculated by time or work done, and paid for in cash or in kind, or tacitly (by tacit

agreement), and includes cases where such a person is under the control, instruction, and

supervision of his/her employer, namely:

a permanent employee, which includes:

a full-time employee;

a part-time employee;

a shift worker; and

a person referred to as a learner (18.1) or an apprentice in the Conditions of Service for

Bargaining Unit Employees;

a non-permanent employee, which includes:

a person placed through a TES (includes a labour broker/personnel agency);

a temporary employee;

a casual employee employed for the purpose of the employer’s business;

an occasional employee;

a vacation student;

any person employed in terms of a fixed-term contract, and

a person under a learnership contract (18.2); and

a bursary holder while under the supervision and/or direction of an employer.

2.3.8 Employer

Any person who employs or provides work for any person and remunerates that person or expressly

or tacitly undertakes to remunerate him/her. The employer is Eskom Holdings SOC Limited and not

the section 16(1) or section 16(2) appointee. The Act stipulates that a section 16(1) appointee is

required to ensure that the duties of the employer (Eskom, in this instance) are properly discharged.

The section 16(1) appointee accordingly assigns his/her duties (that is, to ensure that the duties of

an employer are properly discharged) to the section 16(2) appointee (s). Business unit responsible

managers assist with ensuring that the duties of the OHS Act are carried out.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.3.9 Event

Occurrence of, or change in, a particular set of circumstances.

2.3.10 Exposure

Extent to which an organisation is subjected to an event.

2.3.11 External context

External environment in which the organisation seeks to achieve its objectives.

2.3.12 Frequency

Measure of the likelihood of an event, expressed as a number of events or outcomes per defined

unit of time.

2.3.13 Hazard

Potential source of harm.

2.3.14 Hazard identification

Process of finding, recognising, and describing hazards.

2.3.15 Incident

Occurrence arising out of, or in the course of, work that could or does result in injury and ill health.

2.3.16 Injury and ill health

Adverse effect on the physical, mental, or cognitive condition of a person.

Note 1: These adverse effects include occupational disease, illness, and death.

2.3.17 Internal context

Internal environment in which the organisation seeks to achieve its objectives.

2.3.18 Level of risk

Magnitude of a risk expressed in terms of the combination of consequences and their likelihood.

2.3.19 Likelihood

Chance of something happening.

2.3.20 Line management

Means any employee in a leadership position from executive to supervisory level. This includes

appointed responsible managers.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.3.21 Monitoring

Continuous checking, supervising, critically observing, or determining the status in order to identify

change from the required or expected level of performance.

2.3.22 Occupational health and safety opportunity

Circumstance or set of circumstances that can lead to improvement of OH&S performance.

2.3.23 Occupational health and safety performance

Performance related to the effectiveness of the prevention of injury and ill health to workers and the

provision of safe and healthy workplaces.

2.3.24 Occupational health and safety risk

Combination of the likelihood of occurrence of a work-related hazardous event(s) or exposure(s) and

the severity of injury and ill health that can be caused by the event(s) or exposure(s).

2.3.25 Occupational health risk assessment

It is a systematic procedure to identify potential health hazards, evaluate the extent of exposure (for

example, occupational hygiene surveys) and establish the need for and methods of control (for

example, engineering at the source, administrative control and provision of proper personal

protective equipment [PPE]).

2.3.26 OEL (Occupational Exposure Limits)

Limit value set by Minister of Labour for a stress factor in the workplace as stipulated in the

Government Gazette.

2.3.21 Occupational health assessments

Are risk-based examinations (which may include clinical examinations, biological monitoring, or

medical tests) of employees by an occupational health nurse or in prescribed cases, by an

occupational medicine practitioner.

The objectives:

To evaluate whether the hazards that the employees is/was exposed to is/has caused an

occupational disease or not.

To evaluate whether the employee is fit, fit with restrictions, or unfit to perform the inherent

requirements of the job.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.3.27 OHS steering committee

Functions as a governance body responsible for, and playing a significant role in, making

recommendations to Sustainability Systems, Exco subcommittees, and the organisation of OHS

management matters.

2.3.28 Operating unit (OU)/Business Unit (BU):

In the context of this document, any reference to an OU/BU includes a defined unit within any Eskom

division and its subsidiaries.

2.3.29 Probability

Measure of the chance of occurrence expressed as a number between 0 and 1, where 0 is

impossibility and 1 is absolute certainty.

2.3.30 Residual risk

Risk remaining after risk treatment.

2.3.31 Responsible manager

A manager of a department, section, or OU/BU who has been appointed as part of the Eskom

delegation of authority process with the aim to assist the applicable 16(2) appointee in executing

his/her duties in terms of the Occupational Health and Safety Act.

2.3.32 Review

Activity undertaken to determine the suitability, adequacy, and effectiveness of the subject matter to

achieve established objectives.

2.3.33 Risk

A chance that injury, ill health, or damage could occur as a result of an uncontrolled hazard.

Effect of uncertainty on objectives.

A risk with a negative consequence can be the result of human interaction with a hazard.

Note 1: An effect is a deviation from the expected – positive and/or negative.

Note 2: Objectives can have different aspects, such as financial, health and safety, and

environmental goals and can apply at different levels such as strategic, organisation-wide, project,

and product and process levels.

Note 3: Risk is often characterised by reference to potential events, a consequence or a

combination of these and how they can affect the achievement of objectives.

Note 4: Risk is often expressed in terms of a combination of the consequences of an event or a

change in circumstances and the associated likelihood of an occurrence of the risk.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.3.34 Risk acceptance

Informed decision to take a particular risk.

2.3.35 Risk analysis

Process to comprehend the nature of risk and to determine the level of risk.

2.3.36 Risk assessment

Overall process of hazard and identification, risk analysis, and risk evaluation.

2.3.37 Risk evaluation

Process of comparing the results of the risk analysis to risk criteria to determine whether the level of

risk is acceptable or tolerable.

2.3.38 Risk management

Co-ordinated activities to direct and control an organisation with regard to risk.

2.3.39 Risk management framework

Set of components that provide the foundations and organisational arrangements for designing,

implementing, monitoring, reviewing, and continuously improving the risk management processes

throughout the organisation.

2.3.40 Risk management information system

The database operated by Eskom that holds all risk management information, including all risk

registers, risk treatment plans, and risk management plans.

2.3.41 Risk management plan

Document in the risk management framework, specifying the approach to, the management

elements of, and resources to be applied to the management of risk.

2.3.42 Risk management process

Systematic application of management policies, procedures, and practices to the tasks of

communicating, consulting, establishing the context, identifying, analysing, evaluating, treating,

monitoring, and reviewing risk.

2.3.43 Risk matrix

Tool for ranking and displaying risks by defining ranges for the consequences and likelihood.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.3.44 Risk owner

Person with the accountability and authority for managing the risk and any associated risk treatment.

With regard to Occupational Health and Safety, and in line with the OHS Act, designated 16(1) and

16(2) appointees have this accountability. This includes the responsible manager as defined in 24062582234: OHS Roles and Responsibilities and Statutory Appointments Standard.

2.3.45 Risk profile

Description of a set of risks.

2.3.46 Risk register

Record of information about identified risks.

2.3.47 Risk reporting

Form of communication intended for particular internal or external stakeholders to provide

information about the current state of risk and its management.

2.3.48 Risk sharing

Form of risk treatment involving the agreed distribution of risk with other parties.

2.3.49 Risk tolerance

Organisation’s readiness to bear the risk after risk treatment in order to achieve its objectives.

2.3.50 Risk treatment

Process of developing, selecting, and implementing measures to modify risk.

2.3.51 Safety/OHS professional

Any appropriately qualified person who is employed to perform OHS-related activities as his/her

primary role and job function. (This would exclude statutory health and safety representatives.)

2.3.52 SHEQ committee

A SHEQ committee is a governance structure that is established and governed by a terms of

reference to address and decide on all OHS, environmental, and quality issues presented to it for a

particular defined area of the business and includes subcommittees, where applicable. To

accommodate the variations of names across the organisation, this committee includes committees

at divisional, operating, and BU level that address OHS, environmental, and quality issues, for

example, health and safety committees, OHS committees, SHE committees, etc.

2.3.53 Stakeholders

The people and organisations that may affect, be affected by, or perceive themselves to be affected

by, a decision or activity.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.3.54 Task owner

The person nominated as accountable for the completion of a risk treatment action.

2.3.55 Workplace

Any premises or place where a person performs work in the course of his/her employment, including

a private home or portion of it in the case of telework, a vehicle, aircraft, boat, or vessel.

2.4 Abbreviations

Abbreviation Explanation

AIA Approved inspection authority

BU Business Unit

CBRA Contractor Baseline Risk Assessment

COID Act Compensation for Occupational Injuries And Diseases Act, 1993 (act no. )

HAZOP Hazards of Operations

HIRA Hazards Identification And Risk Assessment

IRM Integrated Risk Management

ISO International Standards Organisation

LTIR Lost-time Injury Rate

OEL Occupational Exposure Limits

OH Occupational Hygiene

OHS Occupational Health And Safety

OHS Act Occupational Health And Safety Act

OHS SC Occupational Health And Safety Steering Committee

OU Operating Unit

RACI Responsible, Accountable, Consulted, And Informed

SHE Safety, Health, And Environment

SHEQ Safety, Health, Environmental, And Quality

SMAT Safety Management Audit Technique

SOC State Owned Company

SOPs Safe Operating Procedures

SS Sustainability Systems

SWPs Safe Work Procedures

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.5 Roles and responsibilities

Eskom and its subsidiaries shall take all reasonably practicable steps to manage risks to an

acceptable level.

2.5.1. Risk and Sustainability Division

Risk and Sustainability Division’s Sustainability is responsible for providing support to divisions in

terms of the interpretation and understanding of the legal and procedural requirements of this

procedure. The division is responsible for the maintenance and review of this procedure and to

ensure that there is a standard and common understanding of the OHS risk assessment process.

Risk and Sustainability Division shall ensure that this procedure is complied with through conducting

inspections and reviews to measure compliance.

2.5.2. General manager (Risk and Sustainability)

The general manager (Risk and Sustainability) is accountable for the overall direction and function

of Eskom’s risk management programme and reports back directly to the holdings board, through

the Board Risk Management Committee.

The Risk and Resilience Strategic Function has developed a common Eskom Enterprise Risk and

Resilience framework, supported by appropriate methodologies, one common language, and an

executive sponsor (GE – Risk and Sustainability).

2.5.3. Line managers - Responsible managers

The responsible managers of the various OUs, service functions, and strategic functions in Eskom

are responsible for, and committed to, the implementation of the OHS risk management standards,

including the Occupational Health and Safety Risk Assessment Procedure. These aspects include

co-ordinating the risk management strategy, ensuring compliance with these standards, and the

planning and implementation of the procedure in their OUs, service functions, and strategic

functions, as well as projects.

Responsible managers are responsible for the development of baseline OHS risk assessments and

all other associated risk assessments for all activities and processes in their OUs, the implementation

of risk treatment plans, and for ensuring that risk registers are kept up to date. Responsible managers

are responsible for ensuring that all OHS risks that need intervention from senior and executive

management are logged on the Integrated Risk Management system, with appropriate actions

uploaded to mitigate those risks. In addition, all OHS risks that have an impact on the department,

OU/BU, divisional or business achieving its objectives shall be assessed and tracked through the

Integrated Risk Management system.

The responsible managers are responsible for the monitoring and review of OHS risks, the

assurance of controls, and the completion of risk treatment tasks.

▪ Risk owners (16(1) and 16(2) appointees and those delegated with authority, for

example, OU/BU Responsible managers) are responsible for ensuring that the

assessment of that risk is up to date and is properly recorded in risk registers.

▪ Control owners should ensure that appropriate and periodic assurance takes place to

check that the controls on which the organisation relies are in place, are effective, and

cannot be cost-effectively improved.

▪ Task owners will have treatment actions to complete by an agreed date. Of course, these

tasks can be delegated, but the accountable manager will remain fully responsible for

their completion.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.5.4. Line managers – Supervisors

Supervisors including direct supervisors, senior, middle and “junior” managers are responsible for,

and committed to, the implementation of the OHS risk management standards; including the

Occupational Health and Safety Risk Assessment Procedure. They shall assist responsible

managers by implementing the requirements of this document through facilitation of risks

assessment development sessions and implementing the treatment plans and actions. They shall

ensure that subordinates are trained on the risk assessment and participate where possible in the

risk assessment process.

Supervisors shall ensure that all work activities and tasks and subjected to a risk assessment

process and that issue-based and continuous risk assessments are conducted, documented, and

reviewed when necessary. Supervisors are responsible for ensuring that all employees under their

supervision are included in an active medical surveillance programme depending on the

occupational stressors or hazards they are exposed to.

2.5.5. Employees

Employees are responsible for their own health and safety and the safety of their colleagues in

accordance with the requirements of section 14 of the OHS Act . They are responsible for

complying with the requirements of this document and the outcome of any risk assessment process.

Employees are responsible for assisting the employer with identification of hazards and risks in the

workplace. They shall report all health and safety hazards and risks to the employer and/or health

and safety representatives.

2.5.6. Project and contract managers

Project managers and contract managers are responsible for ensuring that OHS risk assessments

are conducted during the design phases of the project and for ensuring that baseline risk

assessments are conducted for all projects including non-construction work and construction

activities in their OUs. Project managers should ensure that all contractors working on the projects

are informed of, and comply with, Eskom’s risk assessment requirements prior to the

commencement of construction as well as during construction and prior commencement of work and

during performance of the work for non-construction activities.

2.5.7. Safety/OHS professionals

OHS personnel on site are responsible for providing support within their OUs/BUs, service functions,

and strategic functions in terms of the interpretation and understanding of the requirements of this

procedure for their specific processes and activities. They will have to ensure assurance through the

periodic verification of control measures and their effectiveness. OHS personnel are also responsible

for assisting and supporting responsible managers in fulfilling their duties by providing necessary

advice, expertise, and administrative support where required and agreed to by both parties.

2.5.8. Joint ventures

There may be occasions when Eskom and other organisations combine resources to carry out a

joint venture. Unless otherwise stipulated, where the work is to be managed jointly with a joint venture

partner, the requirements imposed on the responsible manager in this procedure will also apply to

the joint venture and will also be indicated in the memorandum of understanding as such, unless the

joint venture contractual agreement specifies, in writing, the health and safety arrangements as

required in terms of section 37.2 (if applicable) of the OHS Act.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

2.6 Process for monitoring

The SS OHS Department and Safety Professionals are responsible for providing guidance on the

risk management process. Line management with assistance from safety/OHS professionals is

responsible for the day-to-day co-ordination of risk management activities and information sharing

between OU, service, and strategic functions.

Compliance with the requirements of this procedure has to be reviewed internally by the OU, service

function, and/or strategic function at least annually as part of an internal review process.

Records shall be audited internally and externally by any authorised entity, which include Eskom

Assurance and Forensic and external certification bodies. The focus areas of this monitoring process

will include training in OHS risk assessment, previous risk assessment reviews, general adherence

to the OHS risk assessment process, and determining the adequacy of risk assessment.

2.7 Related/Supporting documents

[1] 240-70044602 Occupational Health and Safety Risk Assessment template

[2] 240-114036246 Occupational Hygiene Health Risk Assessment (HRA) Work Instruction (Issuebased/Task-specific assessment)

[3] 240-129709629 Fire Risk Assessment Template

[4] 240-106061693 Public Safety Risk Assessment Template

3. Occupational health and safety risk assessment

3.1 Risk management in Eskom

Risk management in Eskom is governed by the Eskom Enterprise Risk and Resilience Policy 32-86.

This policy sets out the principles, rules, and associated responsibilities for managing risk and

resilience across all the groups, divisions, and subsidiaries of Eskom Holdings SOC Ltd and calls for

one standard to be used when managing all types of risks in Eskom. It is aligned with the governance

requirements of in King IV.

The Integrated Risk Management Framework and Standard 32-391 is a document that describes

the process for managing risk in Eskom and is based on the ISO 31001 management system.

Section 8 of the OHS Act and related regulations require an employer to provide a work environment

that is free from health and safety hazards and risks. Thus, the need exists for a proper OHS risk

assessment process for identification, assessment, and control of occupational hazards and risks.

The OHS risk assessment process shall follow the framework set out in the Eskom Integrated Risk

Management Framework and Standard.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

3.2 Types of occupational health and safety risk assessments

3.2.1 Baseline risk assessment

▪ Baseline risk assessment refers to the OHS hazards and risks that are identified and assessed

before the inception of a new project and commencement of operations. The baseline risk

assessment shall include both routine and non-routine tasks.

▪ The output of baseline risk assessments is a set of OHS risk profiles per operation and/or process

and/or activity, which is used to prioritise action programmes.

▪ The OHS Baseline Risk Assessments Template 240-70044602 shall be the tool used to perform

baseline risk assessments within Eskom Holdings.

a) Project baseline risk assessments

i. Client risk assessment

The OHS Act, Construction Regulations 5.1(a), (b), (c), (d), (e), (f), (g), and (h) require

the client to prepare a baseline risk assessment and site-specific health and safety

specifications based on the baseline risk assessment for consideration by the designer

during the project design phase. It also requires the client and the designer to provide

the principal contractor or his or her agent with any information that might affect their

health and safety while performing work on behalf of the client.

The baseline risk assessment and health and safety specifications should be submitted

as part of the tender documents and during negotiations, so that the potential contractor

can make provision for the cost of health and safety measures during construction.

A multidisciplinary risk assessment needs to be performed during the planning or design

phase of the project, so as to eliminate hazards and implement OHS engineering

controls before the project is executed among other controls that will enhance our ability

to achieve the desired objectives.

Baseline risk assessments should take into consideration hazards and risks that could

have an impact beyond the site borders as well as external factors that could affect the

health and well-being of persons on site and employees off site (for example, roads).

The baseline risk assessment should include occupational/environmental stressors and

hazards, or any other factors that have the potential for affecting employees or

contractors health so that an occupational hygiene and medical surveillance programme

can be developed and implemented.

The baseline risk assessment shall be used to develop project health and safety

specifications. Where a construction work permit is required, the baseline risk

assessment and health and safety specifications shall be attached as part of the

application.

The baseline risk assessment must be periodically reviewed based on, for example,

project life-cycle changes, incident trend analysis or changes to the scope of work, and

newly introduced risks due to residual risks.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

ii. Contractor baseline risk assessment (CBRA)

The contractor shall, based on the client risk assessment, develop a baseline risk

assessment for all planned activities, which shall form part of the OHS plan submitted to

the client.

The CBRA will be an essential consideration during the tender

evaluation/adjudication/negotiation and/or clarification processes before the contract is

awarded.

A CBRA must be carried out for all planned project elements/activities/tasks regardless

of the frequency and duration with which those tasks are expected to be carried out.

The CBRA must be periodically reviewed based on, for example, changes to the scope

of work, changes to work methods/procedures/equipment, organisational changes

(including personnel), incident trend analysis, or new/revised technology.

The CBRA should include occupational/environmental stressors and hazards or any

other factors that have the potential for affecting employees’ health. An occupational

hygiene and medical surveillance programme should be included in the SHE plan.

The CBRA shall be submitted to the client at the agreed times.

b) Baseline risk assessments for routine tasks

Baseline risk assessments need to be developed for routine activities that the business

performs on a daily basis. These will assist the business in developing treatment

measures, such as standard operating procedures or work instructions to reduce the

hazards and risk attached to these activities.

Occupational exposures with potential health effects must be identified, assessed,

documented, controlled, and communicated.

The hazards and control measures from this baseline risk assessment shall be

communicated to all affected employees, so as to inform them of hazards attached to

the work they are to perform.

The hazards identified from this baseline shall be incorporated in employee person-job

specifications, so that they can be conducted along with occupational medical

assessments.

This baseline risk assessment shall be reviewed periodically based on, for example,

changes in the scope of work, new technology, etc.

3.2.2 Issue-based risk assessments

▪ Although most standard activities should already be covered by a baseline risk assessment, the

circumstances surrounding the activities may vary from day to day. Therefore, each task or

activity needs to be assessed and analysed before work starts.

▪ Issue-based risk assessment can also be conducted for a specific hazard, for example, fire risk

assessment.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

▪ All relevant stakeholders need to be involved when an issue-based risk assessment is

conducted.

▪ Issue-based risk assessment looks at assessing the risks attached to each activity and hazard;

for instance, if chemicals were identified as part of the baseline risk assessment, the task-specific

risk assessment needs to assess and analyse each chemical individually.

▪ If there is no baseline risk assessment, the issue-based risk assessment must cover all aspects

of the job, the core activity, as well as the circumstances.

▪ Issue-based risk assessment needs to be performed before every activity or task and it shall be

informed by the baseline risk assessment.

▪ The issue-based risk assessment is essential for the development/review of SOPs/SWPs,

method statements, critical task manuals, emergency plans, and so forth, as it addresses work-

specific hazards and risks.

▪ On construction projects, the contractor shall conduct the issue-based risk assessments and

submit them to the client before the commencement of work.

▪ The client shall sign an acknowledgement that risk assessments have been reviewed. However,

this does not absolve the contractor of his/her duties in terms of the OHS Act.

a) Pre-task (daily) risk assessment

As part of the issue-based risk assessment, there is a requirement that a pre-task risk

assessment be conducted before any task, as circumstances may change, for example,

the weather and site location.

The pre-task risk assessment is also required as part of the work permit, required by the

Life-Saving Rules, Operating Procedures for High Voltage Systems (ORHVS), and Plant

Safety Regulations (PSR).

The pre-task risk assessment shall be completed as part of the pre-job planning

processes by the responsible and authorised person(s), together with all the people who

will perform the task.

The pre-task risk assessment shall be conducted at the location where the activity takes

place to ensure that all circumstances can be evaluated properly.

All people who participate in the activity must be trained on the contents of the risk

assessment to ensure that they understand the hazards associated with the task.

A qualitative, simple checklist method is advisable for a pre-task risk assessment, as

staff at all levels in the organisation should be able to perform this task with quality. As a

minimum, the checklist should consider the following areas:

Work area

Unsafe conditions

Environmental conditions

Condition of PPE, tools, and equipment

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

Ergonomic risks

Personal risks, health conditions

Emergency response risks

Work permit (ORHVS, PSR)

When circumstances change during the course of the activity, activities must be stopped

and risk assessments must be updated and discussed with all involved in the task.

3.2.3 Continuous risk assessment

Occupational health and safety risk assessments should take place continuously, as an integral part

of day-to-day health and safety management. This form of risk assessment is an important tool for

ensuring the reduction of OHS hazards and risks in the workplace, as it addresses day-to-day

changes in the activity.

It is the duty of employees and supervisors to ensure that effective continuous risk assessment

actually takes place in the workplace. Continuous risk assessment includes tool box talks,

behavioural observation, task observations, supervisor, inspections, etc, which are an integral part

of the OHS risk management process. The employer must ensure that all employees are competent

to perform continuous risk assessments.

3.2.4 Occupational Hygiene Hazard Identification and Risk Assessment (OH HIRA)

The OH HIRA shall be conducted for all activities and processes, by a person who in respect of

conducting HIRA for occupational hygiene stress factors, has:

a) at least two years’ experience in conducting risk assessments;

b) have successfully completed Eskom training for OH HIRA through the Eskom Academy of

Learning (EAL);

c) required knowledge in accordance with the OSH Act and the relevant regulations; and

d) comprehensive knowledge of the Occupational Hygiene Hazard Identification and Risk

assessment Work Instruction (240-114036246).

The OH HIRA shall consider, but not be limited to:

a) the Hazardous Chemical Agent (HCA) to which an employee may be exposed;

b) what effects the HCA can have on an employee;

c) where the HCA may be present and in what physical form it is likely to be;

d) the route of intake by which and the extent to which an employee can be exposed; and

e) the nature of the work, process, and any reasonable deterioration in, or failure of, any control

measures.

Occupational health risk assessments shall be developed according to the 240-114036246: OH HRA

Work Instruction (Issue-based/Task-specific assessment) guideline.

The outcome of the OH HIRA shall inform the implementation requirements for OH monitoring

programme and medical surveillance programme, and to also recommend exposure control

measures such as elimination/substitution, engineering, administrative, and PPE control measures.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

Where exposure is anticipated to exceed the maximum limit (control limit), the control of the exposure

shall be regarded as adequate if the exposure is at a level as low as is reasonably practicable below

that maximum limit (control limit); provided that in the case of temporary excursions above the

maximum limit (control limit), measures shall be put in place to ensure

i. that the excursion is without a significant risk from exposure; and

ii. that the excursion is not indicative of a failure to maintain adequate control.

3.3 Occupational health and safety risk assessment process

Note: Before conducting risk assessments, proper planning and preparation shall be done.

3.3.1 Communication and consultation

▪ Conduct a stakeholder analysis to define the relevant stakeholders, their roles, and

communication needs.

▪ Stakeholder analysis shall include internal and external stakeholders relevant issues that

can have an impact on the health and safety of employees, including risks and opportunities

presented by those issues.

▪ Identify who is exposed to risks, who is responsible and accountable for the management of

risk (risk owner), who needs to be included in the risk analysis process, and who needs to

be consulted and informed.

▪ Communicate information on OHS risks and opportunities to management, the employees,

and other affected stakeholders.

3.3.2 Hazard identification

▪ Determine the scope, purpose, or objective of risk assessment, which can include walk-

through inspections, incident analyses, etc.

▪ List all the activities that are to be performed by the business, taking into account routine and

non-routine activities, potential emergency situations, third-party stakeholders, such as the

community, and other social factors.

▪ Identify hazards or stress factors that have an impact on the health and safety of employees,

the environment, and third-party stakeholders. Note: hazards are generally tangible and can

be seen, heard, felt, measured, smelt, or determined through the use of one’s senses.

▪ The hazard identification process shall take into account, but not be limited to:

o how work is organised, social factors (including workload, work hours,

victimisation, harassment, and bullying), leadership, and the culture of the

organisation;

o how the work is performed;

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

o past relevant incidents, internal or external to the organisation, including

emergencies, and their causes; and

o situations occurring in the vicinity of the workplace caused by work-related

activities under the control of the organisation and situations not controlled by

the organisation and occurring in the vicinity of the workplace that can cause

injury and ill health to persons in the workplace.

▪ Classify the OHS hazards into one of these broad areas (but not limited to them):

o Physical, for example, light, heat and cold, or vibration

o Chemical, for example, hazardous substances, poisons, vapours, or dust

o Biological, for example, plants, bacteria, parasites, or viruses

o Mechanical/electrical, for example, working at height, or plant and equipment

o Ergonomic, for example, posture, weight, or repetition

o Psychological, for example, stress, boring/repetitive work, or

violence/aggression

3.3.3 Risk identification

▪ Identify risks attached to listed hazards, and list the implications and causes of such risks.

▪ Describe the risks in terms of an event, changes in a situation, circumstances, and how these

lead to consequences, for example, when you identify a risk of fire, it should also describe

the source of the fire instead of only identifying the fire (fire caused by flammable liquid).

▪ Record the identified risks in the risk registers, with the following information:

o A description of the risk, its possible cause, and consequence

o The risk owner (typically a responsible manager)

o The risk category (safety or health)

3.3.4 Assess and analyse (quantifying) risk

▪ This is a step where risks are analysed in order to determine the effectiveness of existing

control measures and implement further control measures to minimise the consequences of

those risks for the health and safety of employees and the environment.

▪ Both qualitative and quantitative techniques can be used to assess and analyse risks, for

example, qualitative incident investigation reports or quantitative data/measurements.

▪ Assessing and analysing the risk will be using these steps, a) determine existing controls

(RCE), b) determine consequence rating, and c) determine likelihood rating.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

3.3.5 Determine existing controls

Determining existing controls is done to assess OH&S opportunities to enhance OH&S

performance, while taking into account planned changes to the organisation, its policies,

its processes, or its activities and opportunities to adapt work, work organisation, and

work environment to workers, opportunities to eliminate hazards, and reduce OH&S

risks.

OH&S risks and OH&S opportunities can result in other risks and other opportunities for

the organisation.

Existing controls are recorded through walk-throughs, inspections, records, interviews,

and observations.

Controls will include systematic controls and elimination, engineering, administrative, or

PPE controls.

Risk Control Effectiveness (RCE) will be estimated during risk analysis, taking into

account both the adequacy and effectiveness of controls. RCE will be a measure of the

completeness, relevance, and efficacy of the existing controls when compared with that

which is reasonably achievable.

RCE will be rated using the guide in the table below. RCE will be estimated for each

control taking into account both the adequacy and effectiveness of each control in light

of the objectives of that particular control.

Elaborating on existing controls and measuring the effectiveness of these controls,

treatment tasks will be created in an endeavour to enhance controls for controls that

were not fully effective and others that included control tasks to enhance the ineffective

controls.

RCE Guide

Nothing more to be done except review and monitor the existing Fully effective

controls. Controls are well designed for the risk, are largely preventive

and address the root causes. Management believes that they are

effective and reliable at all times. Reactive controls only support

preventive controls.

Mostly effective Most controls are designed correctly and are in place and effective.

Some more work to be done to improve operating effectiveness or

management has doubts about operational effectiveness and reliability

of the controls.

Mostly While the design of controls may be largely correct in that they treat

ineffective most of the root causes of the risk, they are not currently operationally

very effective. There may be an over-reliance on reactive controls, or

some of the controls do not seem correctly designed in that they do not

treat root causes.

None Virtually no credible control. Management has no confidence that any

degree of control is being achieved.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authoriszed version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Occupational health and safety risk assessment Unique Identifier: 32-520

procedure

Revision: 5

Page:

3.3.6 Determine consequence rating

When determining the consequences of the risk, take into account existing controls and their

adequacy and effectiveness.

Consequence Description

rating

1. The purpose of this memorandum is to reaffirm and clarify the roles, responsibilities, and

consequence management processes related to Personal Protective Equipment (PPE)

compliance for all contractor employees and Eskom Peaking employees. This directive

aims to ensure consistent application of the Eskom PPE Standard (240‐44175132),

promote safety, and prevent operational disruptions resulting from non‐compliance.

2. Persistent PPE non-compliance by Eskom and contractor employees remains a concern in

the stations, regularly identified during BSO activities, housekeeping, and routine plant

walkdowns. These issues also consistently feature in monthly outage management reports.

Business Units are therefore required to issue clear PPE compliance instructions,

reinforcing standards and outlining consequence-management measures.

Peaking Business Unit Durbanville Office

Tel +27 21 941 5800

Eskom Holdings SOC Ltd Reg No 2002/015527/30

Implementation of roles, responsibility, and consequence management

For PPE non-compliance

3. Roles and responsibilities

3.1 Contract Custodians

Ensure that the PPE Standard is included in all Pricing Schedules/Bills of Quantities (BoQ) and

enforce compliance.

Identify minimum PPE requirements for contractor employees based on contract duration.

Ensure non‐compliance clauses are included in all new contracts to prevent contractors from

charging standing time resulting from work/activity stoppage.

Ensure contractors apply consequence management for non‐compliant employees.

Ensure full compliance with the Eskom PPE Standard.

3.2 Contractor Companies

Issue PPE based on risk assessments.

Ensure PPE procured complies with Eskom PPE Standard (240‐44175132).

Regularly inspect employee PPE for suitability and compliance.

Provide training on PPE usage and maintenance.

Apply consequence management for employees not complying with PPE requirements.

Sign off on PPE verification.

Ensure PPE is issued free of charge as per General Safety Regulations

3.3 Safety Department

Ensure PPE costs are included in tender Pricing Schedules/BoQs.

Create awareness on PPE compliance and Eskom procedure requirements through SHE

induction.

Conduct contractor audits and inspections to monitor PPE compliance.

Consequence management

4. Contractor Employees

4.1 Employees not complying with PPE requirements must stop work immediately and leave

the site. Supervisors, Site Managers, and Contract Custodians must be informed.

An enquiry must determine whether PPE was issued. If PPE was issued, the employee must

be suspended, and consequence management implemented.

If the company failed to issue PPE, work must stop until PPE is issued, proof submitted, and an

NCR issued.

Eskom Holdings SOC Ltd Reg No 2002/015527/30

Implementation of roles, responsibility, and consequence management

For PPE non-compliance

5. Eskom Employees

5.1 Employees not complying with PPE requirements must stop working until an inquiry

determines facts.

Should it be determined that the employee failed to use issued PPE willfully, the manager

responsible must initiate consequence management and submit the outcomes to the Safety

Department.

Conclusion

6. Compliance with PPE requirements is mandatory and essential for maintaining safety

across all operational areas. All stakeholders are required to uphold these responsibilities.

Failure to comply will result in strict consequence management actions in line with Eskom

standards and contractual obligations.

Compiled by:

Nene Mkhize

Safety manager

04 February 2026

Recommended/Not recommended

Nathi Ndlovu

Risk and assurance manager

04 February 2026

Eskom Holdings SOC Ltd Reg No 2002/015527/30

Implementation of roles, responsibility, and consequence management

For PPE non-compliance

__________Approved/Not approved

Avi Singh

General manager peaking ou

Date: 2026-02-04

Eskom Holdings SOC Ltd Reg No 2002/015527/30

Cell A3: Occupational Health and Safety Baseline risk assessment template

Eskom is committed to protecting the safety, health, and well-being of all employees and others in

the workplace. To this end, Eskom has adopted an Occupational Health and Safety (OHS) Strategy

and the Zero Harm value.

Eskom acknowledges that substance abuse poses a threat to the business and is therefore, entitled

to take reasonable steps to ensure that persons who are intoxicated and/or under the influence of

any substances are identified and prevented from entering or working on any Eskom premises and/or

operating any of Eskom’s equipment or vehicles. Substance abuse has serious implications for

employees’ health and safety.

2 Supporting clauses

2.1 Scope

2.1.1 Purpose

The purpose of this procedure is to set out the process for the management of substance abuse in

Eskom to achieve the following:

a) Comply with the relevant statutory requirements.

b) Provide a healthy and safe working environment.

c) Identify, control and prevent substance abuse in the workplace.

d) Prevent and reduce losses and incidents and improve productivity.

e) Identify a need for rehabilitation and offer employee assistance.

f) Prevent the abuse of intoxicating substances.

g) Encourage employees to live a healthy lifestyle that is free of substance abuse.

2.1.2 Applicability

a) This document shall apply throughout Eskom Holdings Limited Divisions.

b) This procedure applies to any person (Eskom employees, contractors and their employees,

consultants, and visitors) while on duty or reporting for duty at any Eskom premises or an Eskom

work site or on Eskom business or just visiting. Line managers must ensure that all consultants

and contractors adhere to the requirements of applicable statutes as set out in this document.

c) This procedure further applies to all employees who drive vehicles on Eskom business, operate

equipment or machinery, or perform any tasks on Eskom sites, premises, or workplaces.

2.1.3 Effective date

This procedure is effective from the date of authorisation.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

2.2 Normative/Informative references

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs:

2.2.1 Normative

[1] ISO 9001 Quality Management Systems

[2] Employment Conditions for Managerial Levels

[3] Conditions of Service for Bargaining Unit Employees

[4] 32-1114: Grievance Procedure

[5] 32-727: Safety, Health, Environment and Quality Policy

[6] 32-1113: Disciplinary Procedure

[7] 32-1112: Disciplinary Code Standard

[8] 240-62196227 Eskom Life-Saving Rules

[9] 32-1250 Process Control Manual for Level 4 Health and Wellness

[10] 32-95 Occupational Health and Safety Incident Management Procedure

[11] 240 – 76618189 Management of employees with substance abuse problems

[12] 240 – 62946386 Vehicle and Driver Safety Management Procedure

[13] 240-128157536 Talent Discovery Procedure

[14] 240-64454610 Alcohol Test Report

[15] 240-64455308 Drug Test Report

[16] 240-64454411 Alcohol Screening Register

[17] 240-64453117 Identification of alcohol abuse by observation

[18] 240-64453445 Identification of drug abuse by observation.

[19] 559-169475702 Appointment of a Substance Abuse Screener

[20] 240-91330262 Appointment of a Substance Abuse Tester

2.2.2 Informative

[21] Occupational Health and Safety Act , as amended

[22] Labour Relations Act , as amended

[23] Employment Equity Act , as amended

[24] Mine Health and Safety Act

[25] National Road Traffic Act

[26] Drugs and Drug Trafficking Act

[27] Compensation for Occupational Injuries and Diseases Act

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

[28] Prevention and Treatment of Substance Abuse Act

[29] Code of Good Practice published in the Government Gazette 11405 on 15 February 2022. Vol

681 Number 46043.

2.3 Definitions

Definition Explanation

When a person no longer has control over what he/she is doing, taking, Addiction

or using. Addictions do not only include physical things that we

consume, such as drugs and alcohol, but may include virtually anything,

from abstract things, such as gambling or pornography, to seemingly

harmless products, such as chocolate. Addiction has a negative impact

on a person’s ability to conduct daily activities.

The concentration of alcohol in a person’s breath: milligrams per 1000 Breath alcohol

millilitres expressed as percentage BAC. concentration (BAC)

Determines how much alcohol is in a person’s breath by measuring the Breath alcohol test

amount of alcohol in the air when you breathe out (exhale).

The inspection of, and adjustment, where necessary, to the reading Calibration

displayed on a breath alcohol detector, so that the reading equals the

value of the alcohol concentration of an alcohol standard of known

concentration.

Someone with the knowledge, skills and practical training in screening Competency/Compete

and/or testing substance abuse in the workplace. nt person

Substance abuse testing is performed regularly on all employees, Compulsory testing

contractors, and consultants performing any tasks or driving vehicles.

A laboratory test is a medical procedure that involves testing a sample Confirmation

of blood, urine, tissues, body fluids, or other substances from the body. substance test

A task that, based on severity, frequency, probability, and potential to Critical task

cause serious loss, is identified by Eskom as being critical.

A social worker or psychologist working for or under contract to Eskom. EAP practitioner

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

Definition Explanation

Employees This is any person who has entered into, or works under, a contract of

service, apprenticeship, or learnership with an employer, whether the

contract is explicit or implicit, oral or in writing, who receives or is entitled

to receive any remuneration and includes a case where such a person

is under the control, instruction, and supervision of his/her employer,

namely, the following as defined in the Talent Discovery Procedure:

a) Permanent employee, which includes the following:

A full-time employee

A part-time employee

b) Non-permanent employee, which includes the following:

A temporary employment service employee

A fixed-term contract employee

A vacation student

Third-party contractor employees

A person under a learnership contract

c) A bursary holder while under the supervision and/or direction of an

employer.

Note 1: An employee only has one employer at any time. The employer

is the person with whom he/she is in a contractual relationship of

employment, even when he/she performs his/her contractual

obligations for another person.

Any person who employs or provides work for any person and Employer

remunerates that person, or expressly or tacitly undertakes to

remunerate him/her.

The collection and analysis of blood, urine, saliva or any other specimen Illegal or legal drugs or

from the body to evaluate for the presence of an illegal or legal controlled substance

drug/controlled substance using approved non-laboratory methods. screening test

These are legal drugs or medications that are prescribed by a medical Legal

practitioner and may be abused by the user. substances/medication

This abuse happens when the user does not adhere to the prescribed

dosage as indicated by the medical practitioner or pharmacist. When an

individual overuses or overconsumes lawful/prescribed medication,

he/she is “under the influence” of such a substance.

Unless the context dictates otherwise, it shall be construed as the Line manager

supervisor or the manager in a department or at a work site, whichever

may be applicable.

Unless the context dictates otherwise, it shall be construed to mean Occupational health

either an occupational health nursing practitioner or an occupational practitioner

medicine practitioner.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

Definition Explanation

Any employee or visitor as defined in this procedure. Person

As defined in the OHSA, it includes any building, vehicle, vessel, train, Premises/site

or aircraft in which a person performs work or any place where Eskom

business activity is carried out.

A urine test is done randomly on any employee who might have been Random multi-drug

chosen on a particular day. testing

A person with the necessary competency to conduct substance abuse Screener

screening and so appointed in terms of this procedure.

Determines the presence of alcohol in a person’s breath sample. Screening

Screening results are not required to be documented.

An analytic procedure to determine whether an employee may have a

prohibited concentration of alcohol in a breath specimen.

An officer appointed within Eskom as an employee or contractor for all Security Officer

security-related functions and who is responsible for the

protection/safeguarding of Eskom and its subsidiaries, assets,

personnel, and information.

The excessive use of a substance, especially alcohol or a drug, that Substance abuse

adversely alters the mind and physical coordination.

A form of testing that will detect the presence of drugs or alcohol in a

person’s body; this process uses some biological matter taken from an

Substance testing individual to determine the amount of illegal/controlled substance

present at the time of the test. (This can be breath, saliva, urine or

blood.)

A segment of work that requires a set of specific and distinct actions for Task

its completion.

A person with the necessary competency to conduct substance abuse Tester

testing and/or screening, and so appointed in terms of this procedure,

to conduct substance abuse testing and/or screening.

Under the influence/Intoxicated: the use of alcohol, drugs, and/or a Under the influence/

controlled substance to the extent that: intoxicated

a) the individual’s senses are in any way impaired by the consumption

or use of the aforesaid substances;

b) the individual is unable to perform in a safe, productive manner;

c) the individual’s alcohol/drug reading is positive at the time of testing

in line with Eskom’s Life-Saving Rules; or

d) the individual is and/or appears to be under the influence of

alcohol/drugs, and/or his/her blood, urine, saliva, and/or breath alcohol

concentration registers a positive reading.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

Definition Explanation

Any individual who has come to visit or spend time at Eskom for any Visitor

purpose.

Any premises or place where an employee is authorised to perform Workplace

work during his/her employment, including a private home or portion of

it.

On Eskom property, the boundaries of the workplace include the area Workplace boundaries

where a person enters through any defined first point of entry, for

example, entrance, gate, boom, etc. The actual point of entry/exit will

be the point where Eskom actively exercises control over such site,

entrance/exit area, gate, or boom.

In the case of a lease agreement, the first access point where a person

enters through any defined first point of entry, for example, entrance,

gate, boom, etc., will be regarded as the boundary of the leased

premises.

In the absence of the above, any area up to the point where the

employee’s actual workplace boundary will be where the employee

enters or leaves his/her vehicle or public transport.

2.4 Abbreviations

Abbreviation Explanation

BAC Breath Alcohol Concentration

CCF Central Consultative Forum

COS Conditions of Service

EAP Employee Assistance Programme

OHP Occupational Health Practitioner

OHSA Occupational Health and Safety Act

SHEQ Safety, Health, Environment, and Quality

UN Unique Number

SHEQS Safety, Health, Environment, Quality, and Security

TES Temporary Employed Staff

SHE Safety, Health and Environment

2.5 Roles and responsibilities

2.5.1 Line management

Line management:

a) shall be responsible for the implementation of the procedure in their area of responsibility;

b) shall carry the cost of substance abuse testing;

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

c) shall provide fair and consistent treatment in the screening and testing of persons for substance

abuse;

d) shall ensure that testers and screeners have the necessary competency on how to conduct

substance abuse testing and/or screening, are trained to use the testing and/or screening

instrument and supporting equipment, in accordance with the Management of Substance Abuse

in the Workplace Procedure (32-37) criteria and have been formally appointed as either a tester

or screener. Refresher training must be conducted every two years.

e) shall ensure that all testing and/or screening equipment which the tester or screener uses in the

course of testing and screening for substance abuse is calibrated and maintained in accordance

with the manufacturer’s specifications, including general checks, e.g. condition, battery status,

etc..

f) on an ad hoc basis, by way of conducting job observations, for example, shall monitor the work

of alcohol screeners and testers, ensuring they follow the proper procedures and maintain

professional standards;

g) shall ensure an adequate supply of testing and screening equipment required per site or business

unit;

h) shall, where possible, ensure that contractors, consultants, and visitors (within his/her area of

operation) are made aware of the procedure;

i) shall ensure that a maintenance and calibration register is maintained for all equipment used for

testing and screening;

j) shall ensure that persons under the influence or intoxicated are not permitted access to work

sites or are removed from their work environments and safely transported to their place of

residence;

k) shall ensure that processes required for the various methods for the identification of persons

under the influence or intoxicated are implemented in accordance with the procedures as

directed by the business unit SHEQS/Safety risk managers or OHS representatives;

l) shall ensure that the drug and alcohol test register is correctly completed and available for the

division/business unit SHEQS/safety risk manager/line manager when requested by him/her.

m) if a person reports any potential impact on his/her capability to perform work safely due to the

consumption of medicinal substances, the line manager shall refer the employee to the OHP to

ensure that a fitness-for-duty assessment is performed;

n) shall ensure that employees voluntarily requesting help relating to any form of substance abuse

are referred to an EAP and/or OHP for assistance in line with Procedure 240 – 76618189:

Management of employees with substance abuse problems and monitoring the progress of any

referred employees to support where necessary/required.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

2.5.2 The occupational health practitioner (OHP)

a) Assists managers and security personnel with the referral process and laboratory request forms

for employees under the influence of a substance, including information about the nearest

laboratory and the required laboratory forms.

NB! A confirmation substance test should only be conducted where the screening results are

disputed by the employee or the employee’s union representative. However, remember that Eskom

has zero tolerance for being under the influence of substances in the workplace.

i. The specimen should be conducted at the laboratory to avoid further disputes.

ii. There is no need to refer a person under the influence to the medical centre for a fitness-for-duty

assessment because such an employee is not allowed to enter Eskom premises. Medical centres

are inside Eskom premises, and a person who is under the influence, as identified through

behavioural observation and a positive screening test, is a risk to OHNPs.

b) Assist the employee with substance abuse problems in line with Procedure 240 – 76618189:

Management of employees with substance abuse problems.

c) Maintain the medical records of the employees who have declared they are on medication.

2.5.3 EAP practitioners

EAP is available to employees with substance abuse problems.

The EAP practitioner shall:

a) assist the employee who has substance abuse problems in line with Procedure 240 – 76618189:

Management of employees with substance abuse problems;

b) inform the line manager where the employee has been formally referred;

c) receive feedback and progress from the external service provider or institution where the

employee is receiving treatment; and

d) monitor and evaluate the treatment intervention and provide a progress report, where required;

e) arrange aftercare service for the employee to facilitate a smooth reintegration following

institutionalisation, if there is a need to do so; and

f) educate/advise managers and supervisors on how to manage and/or refer employees with

substance abuse problems.

2.5.4 Divisional/Business Unit SHEQS/Safety risk managers

The SHEQS/Safety risk manager shall be responsible for:

a) keeping copies of BU test registers and calibration certificates;

b) monitoring compliance with this procedure;

c) consolidating site test results and providing feedback to line managers and supervisors;

d) analysing and presenting the test results to the relevant forums;

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

e) assisting line management with testing protocols, where necessary.

2.5.5 Security management

The security officers shall:

a) assist line management in carrying out daily and/or random alcohol screening and/or breath

alcohol testing;

b) ensure that testing will be done at points/locations best suited to enable confidentiality and non-

disruption of traffic and/or services; and

c) inform line management of the test results in their area of responsibility.

2.5.6 Employees

a) Employees who are identified through the organisational screening and testing procedures for

substance abuse or who know that they have a problem are encouraged to seek assistance from

the EAP advisors.

b) If a person consumes any substances/medication (prescribed or not) likely to impair his/her

faculties/judgement or ability to perform work safely, he/she shall inform the OHP and/or line

manager accordingly.

2.5.7 Testers

a) Only commence testing or screening in accordance with Eskom’s Management of Substance

Abuse in the Workplace Procedure (32-37) once they have the necessary competence to do so,

have been trained to use the testing or screening instrument and supporting equipment, and are

appointed as a tester.

b) Before conducting any testing and/or screening, ensure that the instrument or any other

equipment to be used has been calibrated in accordance with the manufacturer’s specifications,

including general checks, e.g. condition, battery status, etc.

c) If a person is under the influence, the tester shall immediately report the test results to the

person’s manager and/or occupational health practitioner.

d) Maintain the test register of the test instrument.

e) On a monthly basis, forward to the SHEQS manager/safety risk manager, the test register of

each instrument and a copy of the test register shall be kept by the tester on file.

2.5.8 Screeners

a) Only commence screening in accordance with Eskom’s Management of Substance Abuse in the

Workplace Procedure (32-37) once they have the necessary competence to do so, have been

trained to use the screening instrument and supporting equipment, and are appointed as a

screener.

b) Only use a substance abuse screening instrument or supporting equipment with a valid

calibration certificate.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

c) Only conduct screening in the area(s) assigned to the screener.

d) If a screening reflects a positive result, the screener shall immediately report the screening result

to an appointed substance abuse tester.

2.6 Process for monitoring

Compliance with this procedure will be monitored through the BU internal audit processes.

2.7 Related/Supporting documents

[1] 32-37 Management of Substance Abuse in the Workplace Rev 4

[2] 559-169475702 Appointment of a Substance Abuse Screener

[3] 240-91330262 Appointment of a Substance Abuse Tester

3 Substance Abuse Procedure

3.1 The rules concerning Eskom employees, contractors, consultants, and visitors are as

follows:

a) A person shall not be allowed access to the Eskom workplace for duty or continue with his/her

duties if he/she is under the influence or intoxicated.

b) A person shall not consume alcohol or drugs/controlled substances (unless prescribed) while on

Eskom premises or while on Eskom business.

c) A person shall not engage in any improper or unlawful activity related to alcohol or

drugs/controlled substances while on Eskom’s premises or while on Eskom business.

d) A person shall not permit another person to consume or engage in any improper or unlawful

activity related to alcohol or drugs/controlled substances while on Eskom premises or while on

Eskom business.

e) A person may not permit another person to work if it is suspected that the other person is under

the influence or intoxicated.

f) A person shall not bring, sell, and/or store alcohol or drugs/controlled substances while on Eskom

premises or Eskom business unless authorised by Eskom.

g) If a person is using a legal substance/medication (prescribed or not) that is likely to impair his/her

faculties/judgement or ability to perform work safely, that person is obligated to inform the line

manager for referral to the OHP to ensure that a fitness-for-duty assessment is performed.

h) Persons shall comply with requests to undergo random or specific substance or alcohol

screening or testing. Refusal to comply with such a request may result in an adverse inference

being drawn that the person is under the influence or intoxicated.

i) Where substance or alcohol testing is being conducted at a unit/department, the testing shall

take precedence over all other planned activities.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

j) No person is permitted to leave the confines of the unit/department without the express

permission of the supervisor, manager, or their delegated stand-in in consultation with the tester,

while testing is being conducted.

k) Adverse inference shall be drawn against a person if he/she leaves the confines of the

unit/department without express permission and may lead to disciplinary action being considered

against the person.

l) EAP services will not be a substitution for discipline or the management of misconduct where an

employee has been found under the influence of alcohol or drugs.

NOTE: Alcohol testing of customers falls outside the ambit of what is permissible for members of the

public who enter Eskom sites. Customers will not be subjected to screening and testing.

However, they may be refused access to Eskom premises should there be a suspicion that

the person is or may be under the influence of alcohol or drugs, for the safety of other

customers and Eskom personnel.

3.2 Management of persons under the Influence of any substance

a) Screening may be done at any time by an appointed tester or screener at the designated area

on any Eskom premises/site. If a person is found positive in terms of the screening process,

he/she will be sent immediately for a test (with reading). NB: The screening and testing process

uses two different instruments. If at a location where there is no handheld testing unit, a second

screening device can be utilised to do the first and second confirmation tests, after which an

informed decision can be made.

b) If the person tests positive, a second test is done immediately after 30 minutes have elapsed. If

the second test result is anything above 0.000mg per 1000ml, the person will be regarded as

being under the influence.

c) If the test result is above the legal limit (0.24mg per 1,000ml – breath alcohol concentration),

he/she will have to get someone to come and fetch him/her at work, or the person will have to

stay in a designated location until the BAC levels are below the legal limit, at which point he/she

will be allowed to drive home.

d) No person under the influence or intoxicated will be permitted to enter or remain on Eskom

premises or in control of an Eskom vehicle/equipment.

e) If a person is identified as being under the influence or intoxicated, the tester shall inform the

person’s line manager or any other line manager on site in the absence of the person’s line

manager.

f) The line manager (or his/her delegate) of any person under the influence shall ensure that the

person is safely transported to their residence and instructed to report for duty at the

commencement of the next working shift. If the person’s line manager is not on site, any other

line manager shall ensure that the person who is under the influence or intoxicated leaves the

work site and is safely transported to their residence.

g) Employees will not be remunerated for the period not worked as a result of being under the

influence. Contractor management and consultants are encouraged to adopt a similar stance

regarding their employees.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

h) Whenever an Eskom employee tests positive, he/she will be subjected to disciplinary action in

line with Eskom’s Disciplinary Procedure for the contravention of a Life-Saving Rule.

i) When a contractor or visitor presents a positive result, his/her manager or organisation will be

required to make the necessary transport arrangements when they are notified of the result.

3.3 Identification of persons who are under the influence/intoxicated

3.3.1 Breath alcohol screening: process to perform alcohol screening at Eskom sites or

contractor sites

This is the preferred method to indicate whether a person is under the influence of alcohol.

This process establishes the steps to be followed in implementing the Eskom alcohol screening

requirements, including:

how alcohol screening will be conducted;

the actions to be followed in response to alcohol screening, including immediate responses

and follow-up actions; and

how the matter of confidentiality will be dealt with.

Note: Should there be any questions or uncertainty regarding the maintenance/testing/usage or

calibration of equipment, please refer to the manufacturer’s specifications and guidance.

3.3.1.1 Selection process for screening

(a) Timing

Alcohol screening will typically be undertaken at the start of the working day, start of shifts, following

breaks, during site visits and at any designated area. Eskom reserves the right to conduct screening

at any time during the working day/shift period. Screening may also be undertaken after hours, during

weekends, or on public holidays.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

(b) Candidate selection

All Eskom employees, contractors, and/or visitors to an Eskom or contractor site could be subjected

to alcohol screening when arriving at the workplace. Candidates entering sites/offices as pedestrians

could be required to undertake alcohol screening in public. All candidates entering the workplace in

a vehicle could be tested while in the vehicle.

Candidates with a positive reading will not be allowed to enter the workplace. He/she will be

requested to proceed to a dedicated testing area to undertake a confirmation alcohol test, as

specified in this procedure.

3.3.1.2 Procedure for alcohol screening

a) All alcohol screening will be done by people trained and appointed to operate the handheld

screening equipment. The screening equipment will be calibrated and maintained as per the

manufacturer’s specifications.

b) The person being screened must supply an air sample from his/her lungs directed into an

approved breath analysis instrument (mobile hand unit). The sample shall be sufficient to obtain

a valid reading on the instrument.

c) If the instrument indicates a positive result, the testing process will be immediately implemented

by way of a confirmation alcohol test. (see paragraph 3.5.1)

3.3.1.3 Identification of alcohol abuse by observation

This method of identification shall be followed with all persons while on Eskom premises who are

unable to provide an adequate breath sample if the necessary test instrument to measure alcohol is

not available, or who are behaving erratically or demonstrating erratic behaviour. The checklist for

identifying alcohol abuse by observation, Unique Identifier: 240-64453117 shall be completed during

observation.

The following evidence regarding the person’s appearance and/or conduct may provide reasonable

and sufficient grounds to believe that the person is under the influence or intoxicated:

a) Slurred speech

b) Unintelligible speech

c) Unsteady gait

d) Abusive language

e) Unsteady on feet

f) Smell of alcohol/drugs

g) Aggressive behaviour

h) Bloodshot/glazed eyes

i) General appearance

j) State of alertness/falling asleep

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

k) Vomiting

l) Inability to carry out simple instructions/tasks that he/she can generally do.

NOTE: For detection purposes, both procedures (breath alcohol screening or testing and

identification of alcohol abuse by observation) do not have to be carried out; one is sufficient.

3.3.2 Drug screening: process to perform drug screening at Eskom sites or contractor

sites

a) Drug screening is typically conducted by way of the observation process. If someone is

suspected to be under the influence of drugs, based on the observation process, he or she will

be tested according to the requirements specified in this document.

b) The line manager shall initiate testing and arrange for an appointed tester to conduct it in a

designated area.

c) The tester shall make the necessary arrangements for the test and obtain the person’s express

consent verbally or, where required, in writing.

3.3.2.1 Identification of drug abuse by observation

In addition to being used as a screening tool, this method of identification shall be followed with all

persons while on Eskom premises who are unable to provide an adequate saliva/urine sample or if

the necessary testing equipment or instrument to measure drug usage is not available. The checklist

for identifying drug abuse by observation, Unique Identifier: 240-64453445, shall be completed

during observation.

This technique also needs to be applied when an employee’s screening result is positive, and the

line manager is awaiting the confirmation of substance test results. This will determine whether the

employee should be allowed to perform his/her duties.

The following evidence regarding the person’s appearance and/or conduct may provide reasonable

and sufficient grounds to indicate that the person is under the influence of drugs:

a) Slurred speech

b) Runny nose

c) Profuse sweating

d) Lack of facial expression or animation

e) Strange gait

f) Poor muscle control

g) Aggressive behaviour

h) Bloodshot eyes

i) Sleepy eyes

j) Uncontrollable moods

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

k) Unnatural thirst or hunger

l) Dry mouth

m) Stains on hands

n) Needle prick scars on open or visible skin

o) Talkative or giggling

3.4 Substance abuse testing

3.4.1 Testing requirements

a) All testing for substance abuse in terms of this procedure shall be done in accordance with the

applicable legislation.

b) Testing will be done at points/locations best suited to enable confidentiality and non-disruption

of traffic and/or services; and

c) Any testing shall be done with due cognisance of and consideration for privacy.

3.4.2 Pre-placement testing

Pre-employment substance abuse testing will be applicable where freedom from substance abuse

and/or dependency has been identified as an inherent job requirement, or the person performs a

critical task and where the law allows such testing (Occupational Health and Safety Act

and Employment Equity Act ).

The test information shall be confidential between the applicant for employment and the occupational

health practitioners.

3.4.3 Compulsory testing

All persons entering Eskom premises and/or required to perform any tasks or to drive vehicles may

be required to undertake a drug and/or breath alcohol test before commencing their duties and,

where necessary, on a periodic or random basis.

The tester shall be responsible for ensuring that the person is tested in accordance with the testing

procedures. If a person is found to be under the influence, the tester shall immediately report the

test results to the person’s manager.

3.4.4 Post-accident, near miss or incident

In all cases of accidents, near misses, or incidents, the injured person and/or the persons who were

involved in the accident, near miss, or incident may be required, where circumstances permit, to

undergo a breath alcohol or other substance test. Testing shall be following the identified procedures

set out in this document.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

3.4.5 Reasonable suspicion

When a person appears to be under the influence of alcohol or other substances, the person who

has observed this shall report it to the person’s immediate line manager or another line manager if

the immediate line manager is not available. If the line manager confirms the suspicion, the person

shall be tested in accordance with the identified procedures set out in this document.

3.4.6 Ad hoc screening/testing

Persons may, where necessary, be screened/tested randomly, in a non-discriminatory manner,

following the respective procedures for testing as outlined in this document.

3.4.7 Return to work

a) Any employee undergoing rehabilitation may be required to undergo regular screening/testing.

The nature and frequency of the screening/testing will be determined by the person’s counsellor

and/or an occupational health practitioner.

b) The tester shall be responsible for ensuring that the person is tested in accordance with such

requirements.

c) If an employee is found to be under the influence, the employee’s line manager shall

immediately report the test results to the person’s counsellor or an occupational health

practitioner.

3.4.8 Follow-up testing

a) Any person who has been disciplined for being under the influence or who has been disciplined

in terms of this procedure may be required to undergo a regular urine or saliva drug and/or

breath alcohol test for a specified period. Such period shall be clearly stated under “corrective

measures” on the disciplinary report form.

b) The tester shall be responsible for ensuring that the person is tested following the agreed-upon

requirements.

c) The tester shall immediately report the test results to the person’s manager if the person is

under the influence. Further disciplinary action may be taken against the person.

3.5 Testing procedure

3.5.1 Alcohol testing process

a) Should the confirmation alcohol test reflect a positive result, a second confirmation test must be

conducted 30 minutes after the first confirmation test. Both confirmation tests will be conducted

using a calibrated handheld testing unit and performed by a trained and appointed tester

according to the requirements specified in this procedure.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

b) The person being tested must refrain from taking any fluid or substance during the waiting period;

this includes smoking. Should the person need to take anything (to control diabetes, for example)

within the 30-minute waiting period, it must be declared upfront.

c) If an employee reflects a positive screening result at a location with no handheld testing unit, the

employee’s supervisor must arrange for him/her to be transported to a site with the appropriate

equipment to conduct the confirmation testing if it is within a 30-minute driving distance. Should

this option not be available, a second screening device can be utilised to do the first and second

confirmation tests, after which an informed decision can be made.

d) If any confirmation test result reflects a negative result, the person may return to his/her normal

duties. No further action will be required.

e) If the second confirmation test result is above 0.000 mg/1000 ml BAC, a positive result will be

recorded. The tester will notify the employee’s supervisor, who will commence the actions

outlined in the procedure.

3.5.1.1 Equipment requirements: Breathalyser screening or testing instruments

Shall meet the following requirements:

a) Shall be portable.

b) Shall have a minimum measuring range of 0 to 1.50 mg/L or 0.000 to 0.300% BAC.

c) Should be able to operate in the following conditions:

i) Temperature: -5 to +40oC.

ii) Pressure: 600 to 1 300 mbar.

iii) Humidity: 20 to 95% RH.

d) Shall comply with the specification requirements stipulated by recognised international standards

laboratories.

e) It should be ready to do the test within 30 seconds after switching on. If the reading is below 0.19

mg/L, it should be ready for the next test within 30 seconds.

f) Shall reflect the breath alcohol concentration (BAC) level.

g) Shall perform at least 500 tests from an alkaline (battery) power supply.

h) The sensor shall use an electrochemical fuel cell specific to ethanol and shall not respond to

other substances normally found in the breath.

i) Shall be simple to use, and its operational procedure shall be automatic and fail-safe.

j) Shall be microprocessor-controlled to ensure repeatability.

k) The automatic sampling procedure shall be capable of being overridden and operated manually

in the case of uncooperative subjects or those with weak exhalation.

l) Shall indicate that it is operational and when it is ready to perform a test.

m) Shall produce an audible beep to indicate an adequate breath sample.

n) Should indicate an incomplete breath sample.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

o) Internal instrument calibration shall be simple, with the option to be externally calibrated at a local

calibration laboratory.

p) It should not be possible for an unauthorised person to change the settings of the instrument.

q) Calibration personnel shall be trained and certified by the supplier.

r) All equipment used in Eskom while testing for substance abuse shall be calibrated in accordance

with the manufacturer’s prescription, not less than every six months, or as per minimum criteria

from manufacturer and/ or supplier specifications, even if the calibration check is within

acceptable limits, and a complete record of such calibration shall be kept in a dedicated register.

s) Under no circumstances shall an instrument that has not been calibrated within the specified

period be used.

t) The sensor should have a warranty period of at least 24 months.

u) Shall be well maintained according to manufacturer and/or supplier specifications, with internal

status checks to be done at a set frequency.

v) To be submitted for maintenance/repairs and/ or calibration, when determined to be faulty,

damaged or delivering invalid results.

w) To be stored in a safe and sound location, as per manufacturer and/or supplier specifications.

x) To be legibly marked with unique identification and registered accordingly on an equipment

y) To be for the sole use of the certified tester.

3.5.2 Drug testing process

a) The preferred method to establish whether a person is under the influence of drugs is the urine

sample test. Should a division/BU already use the saliva testing methodology, it will be allowed

to continue until an alternative/improved method is available or the procedure specifies different

requirements.

b) The testing method will be either a saliva or urine sample.

c) The tester shall complete and sign the drug test report (Unique Identifier: 240-64455308).

d) All drug testing and screening will be done by people trained and appointed to operate the testing

and screening equipment. The equipment (testing device or screening kit) will be maintained and

calibrated (as applicable) per the manufacturer’s specifications.

e) The person being tested or screened will be required to supply a saliva/urine sample. The sample

shall be sufficient to obtain a valid reading on the instrument.

f) If the urine sample indicates a positive result, it will be sent to a laboratory for analysis and

confirmation, ensuring no contamination in the process.

g) Should the confirmation drug test reflect a positive result, the necessary corrective measures will

need to be implemented.

Note: Should there be any questions or uncertainty regarding the maintenance/testing/usage or

calibration of equipment please refer to the manufacturer’s specification for guidance.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

3.5.2.1 Equipment requirements: Urine and saliva drug instruments

a) Shall be portable.

b) The sealed sampling/testing kits should be opened in the presence of the person to be tested

and used once only.

c) The test instrument shall cover a minimum of six different drug components, which are:

i. Amphetamine (AMP),

ii. Benzodiazepines (BZO),

iii. Cocaine (COC)

iv. Marijuana (THC),

v. Methamphetamine (MET),

vi. Opiate (OPI 2000).

d) It should be able to operate at a temperature of -5 to +40°C.

e) Shall comply with the specification requirements stipulated by recognised international standards

laboratories.

f) Should indicate an invalid urine or saliva sample.

g) Testers shall be trained and certified by the supplier.

h) All instruments used in Eskom to test for substance abuse shall be kept under the manufacturer’s

prescription.

i) Shall be well maintained according to manufacturer and/or supplier specifications, with internal

status checks to be done at a set frequency.

j) To be submitted for maintenance/repairs and/or calibration when determined to be faulty,

damaged or delivering invalid results.

k) To be stored in a safe and sound location, as per manufacturer and/ or supplier specifications.

l) To be legibly marked with unique identification and registered accordingly on an equipment

m) To be for the sole use of the certified tester.

n) The same/similar calibration criteria should apply, as mentioned, for the above instrumentation.

3.5.3 Conducting the test and recording the results

The tester shall conduct the test and record the result following the procedure for testing as set out

in this document.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

3.5.4 Interpretation and feedback

a) The tester shall interpret the test results and explain them to the relevant line manager, including

specific reference to the presence of drugs in the sample.

b) If the line manager receives evidence of substance abuse in contravention of Eskom’s Life-

Saving Rules, a disciplinary process shall be instituted following Eskom’s Disciplinary Procedure.

3.6 Refusal to undergo testing or failure to provide an adequate testing sample

a) Cooperation with the testing process allows the person to prove compliance with the procedure.

b) A person who is suspected of being under the influence or who is selected for testing in terms of

this procedure and who refuses to undergo appropriate testing or who fails to provide an

adequate breath, urine, or saliva sample shall be removed from the work site immediately and

shall not be remunerated for the period not worked.

c) Refusal by a person to undergo a substance abuse test or to provide an adequate breath, urine,

or saliva sample may result in an adverse inference being drawn against the person’s version

and shall lead to a situation which may result in disciplinary action taken. In the case of a

contractor, such refusal may result in excluding that contractor from Eskom’s workplaces.

3.7 Procedure for call-out and standby persons

3.7.1 Call-out (not on standby)

a) A call-out (not on standby) for this procedure is where, without prior notice or arrangement, a

person is requested to report for duty outside of his/her normal hours of work.

b) A person must declare when he/she is called out, whether or not he/she has been drinking

alcohol or using any drugs or controlled substances since his/her last period of duty.

c) A person reporting for a call-out who is under the influence of alcohol, or drugs/controlled

substances will not be allowed to enter the site or perform any task.

3.7.2 Standby

a) Standby, for the purposes of this procedure, is when a person is paid a standby

allowance/premium to make his/her services available outside normal work hours over a pre-

agreed period (for example, a standby roster).

b) Persons shall not use alcohol, drugs, or controlled substances while on standby. In any event,

persons on standby shall ensure that they are not under the influence, as defined in this

procedure, at any time during the standby period.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

3.8 Disciplinary process

Being under the influence, consuming alcohol or drugs/controlled substances, and/or engaging in

improper or unlawful activity related to alcohol or drugs/controlled substances while on Eskom’s

premises or Eskom business constitutes serious misconduct, and a person will be subject to the

disciplinary process in terms of Eskom’s Disciplinary Procedure.

3.9 Rehabilitation for substance abuse (alcohol or any type of drugs)

a) When substance abuse has become a problem to the extent that an employee’s functioning is

impaired and he/she finds it difficult to carry out and perform his/her normal day-to-day work-

related duties, the employee may seek evaluation and rehabilitation.

b) Rehabilitation is among the best options in the treatment of substance abuse and addictions,

where an individual is admitted to an approved institution specialising in the treatment of such

for a set period.

c) Persons who voluntarily seek evaluation and rehabilitation before they are found to be under the

influence at work are assured that they will not be dismissed because they participated in a

rehabilitation programme, although they will not be exempt from disciplinary action arising from

other conduct.

d) Persons who did not voluntarily seek evaluation and rehabilitation and were found to be under

the influence at work will be subject to disciplinary action. Depending on the circumstances of

each case, such persons may be referred for substance abuse rehabilitation following such

misconduct.

e) All assistance is confidential, and it will not impact the person’s future at Eskom.

f) Eskom intends to assist, not punish, employees who voluntarily seek treatment and rehabilitation

before they are found to be under the influence at work. However, employees who only admit to

substance dependency at the time of the commission of misconduct or thereafter will be subject

to disciplinary action.

g) It is best to deal with the problem before it becomes a disciplinary matter.

3.9.1 Process to follow

a) Where the initiator is the employee, the employee should contact anyone in the health and

wellness team of professionals (for example, the Eskom medical practitioner, occupational health

nurse practitioner, employee assistance practitioner, or wellness practitioner) in his/her work

area.

b) Where the initiator is either a line manager, supervisor, or colleague, the reasons for referral

should be discussed with the employee concerned, and the employee should agree to the

referral. NOTE: This excludes TES employees, contractors and their employees, consultants,

and visitors.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

3.10 Confidentiality

When an employee voluntarily seeks treatment or is advised by the occupational health

practitioner/EAP practitioner that he/she requires treatment, all information will be treated

confidentially between the practitioner and the employee. When management refers an employee

for assessment or treatment, the employee’s medical details will remain confidential.

If, in the opinion of an occupational health practitioner, a situation arises where an employee could

endanger himself/herself and/or fellow workers, the employee’s manager shall be advised. The

employee’s manager shall also be advised if, in the opinion of an occupational health practitioner,

an employee is unfit to perform the task or tasks assigned to him/her.

NOTE: this excludes TES employees, contractors and their employees, consultants, and visitors.

4 Acceptance

This document has been seen and accepted by:

Name Designation

Miranda Moahlodi Senior Manager: Corporate Hygiene and Safety

Kerseri Pather General Manager: Risk and Sustainability Division

Risk and Sustainability Division Mancom

OHS Steering Committee

Human Resources Policies and Procedures Committee

Risk and Sustainability OHS Mancom

Penny Mkalipe Senior Manager: Human Resources, Health and Wellness

Nomsa Spaumer Senior Manager: Security

5 Revisions

Date Rev. Compiler Remarks

Christinah

December 2008 1 Revised and updated 32-37

Maphanga

Revised and updated to align

July 2014 2 Metse Mphelo with Eskom requirements and

the Life-Saving Rules Standard

Revised and updated with input

from FTHSRs, and more

direction was provided

May 2016 3 Alex Stramrood

regarding drug testing. Content

and changes shared at CCF

during August 2017

Revised and updated in line with

August 2023 4 Mike Townsend

the review date

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Management of Substance Abuse in the Workplace Unique Identifier: 32-37

Revision: 5

Page:

Date Rev. Compiler Remarks

Incorporation of a definition for

screener and tester and a

April 2025 5 Mike Townsend section under roles and

responsibilities for each of these

roles.

6 Development Team

The following people were involved in the development of this document:

Dr Penny Mkalipe
Dr Mmuso Ramantsi
Duke Lebethe
Hannes Botha
Jayson Naicker
Malesela Nyamane
Sivendri Govender
Christo Fourie
Nomsa Spaumer
Winile Madonsela
Johan Botha

7 Acknowledgements

Risk and Sustainability OHS staff

Organised Labour at divisional level and CCF

Individuals across the divisions that, over a period of time, raised concerns and made suggestions

on how to improve the content of the procedure.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Eskom’s SHEQ Policy sets out principles and rules that underpin the way in which Eskom

approaches occupational health and safety, the environment and quality.

Incident management is an integral function of risk management. The aims and objectives of

incident management are as follows:

a) Reduce risk and prevent any recurrence of incidents.

b) Ensure that incidents are managed effectively.

c) Ensure that incidents are classified and recorded accurately.

d) Ensure prompt and appropriate investigation.

e) Promote the proactive use and value of near-miss incident reporting.

f) Improve the quality of occupational health and safety by learning from incidents, including

near-misses.

g) Share incident information.

h) Report to internal and external stakeholders, as required.

i) Promote the analysis of trends, and review practices accordingly.

j) Involve and communicate information to all stakeholders.

Incident management is not a mechanism for assigning blame or monitoring staff performance, but

rather a way of identifying and addressing areas for improvement in order to reduce future risks.

Eskom is committed to Zero Harm as a value, this value forms an integral part of Eskom’s

operations.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

This document describes the high-level intention and requirements for the effective management of

incidents that occur during the course of Eskom’s business that result in, or could result in, near

misses, property damage, injuries, occupational diseases/illnesses or fatalities.

2.1.2 Applicability

This document shall apply throughout Eskom Holdings SOC Ltd, its groups/ divisions, subsidiaries,

and entities in which Eskom has a controlling interest. Where Eskom does not have a controlling

interest, this procedure shall apply if no such similar document exists.

This document is applicable to Eskom employees, contractors (unless it is explicitly mentioned

otherwise in this document) and members of the public affected by activities of, or on behalf of,

Eskom.

For the purpose of Eskom benchmarking with other organisations, the applicable Responsible

Manager may use the relevant classification criteria required for such benchmarking process.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

In the case where a site consists of multiple employers, this procedure must be complied with for

Eskom reporting purposes.

For the interpretation of requirements related to occupational health and safety incidents, this

document will supersede any other procedures and instructions. This procedure is supported by

sup[ported by Standard – “Occupational Health and Safety Incident Management Definitions and

Classification Parameters: 240-131838225”.

2.1.3 Effective date

The document is applicable as of 1 April 2021.

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] 240-62582234: OHS Roles and Responsibilities and Statutory Appointments Standard.

[2] 32-727: Eskom, Safety, Health, Environment, and Quality Policy.

[3] 32-123: Eskom Emergency Planning Procedure.

[4] 32-124: Eskom Fire Risk Management Standard.

[5] 32-256: Emergency Response Procedure – Communications.

[6] 240-51122806: Process Control Manual (PCM) for Incident Management.

[7] 240-49308149: Process Control Manual (PCM) for Occupational Health and Safety

Management.

[8] Aviation Act, No. .

[9] Occupational Health and Safety Act, No. .

[10] Labour Relations Act, No. .

[11] Medicine and Related Substance Control Act, No. .

[12] Mine Health and Safety Act, No. .

[13] Compensation for Occupational Injuries and Diseases Act, No. .

[14] Basic Conditions of Employment Act, No. .

[15] National Health Act, No. .

[16] 240-62946386: Vehicle and Driver Safety Procedure.

[17] 240-84733329: Medical Surveillance Procedure.

[18] 32-425: Hearing Conservation Procedure.

[19] COIDA Occupational Disease 2 Form – as per COIDA.

[20] 240-131838225: Occupational Health and Safety Incident Management Definitions and

Classification Parameters.

[21] 240-58554227: Health & Safety Agreement.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

2.2.2 Informative

[22] I240-47560170: Process Control Manual (PCM) for Quality Management.

[23] 240-51367318: Process Control Manual (PCM) for Assurance and Advisory Audits.

[24] 32-450: Safety and Occupational Hygiene Performance Management.

[25] ISO 9001 Quality Management Systems.

[26] ISO 45001 Occupational Health and Safety Management Systems.

[27] OHSAS 18001 Occupational Health and Safety Systems.

[28] EPM0060: Measurement Specification Document for Headcount.

[29] Criminal Procedures Act, No. .

[30] Electricity Act, No. .

[31] Explosives Act, No. .

[32] Inquest Act, No. .

[33] Law of Evidence Amendment Act, No. .

[34] National Road Traffic Act, No. .

[35] 240-75512977: Noise-Induced Hearing Loss Investigation Form.

[36] 240-75512947: Noise-Induced Hearing Loss Notification Form.

[37] 240-154786986: COVID-19 Investigation Form.

The list of legislation and documents for further information is not exhaustive and/or not limited to

the legislation and documents listed above.

2.3 Definitions

2.3.1 Accident: Any unplanned event, arising out of, and in the course of, an Eskom or

contractor employee’s employment and resulting in human injury, illness, or death of the

employee, as well as death of, or injury to, any member of the public or damage to property.

2.3.2 Fatality: an incident occurring at work, or arising out of, or in connection with, the activities

of persons at work, or in connection with the use of plant or machinery, o r direct or

indirect exposure to Eskom’s product or activities, in consequence of which, any person

(that is, employee, contractor, or member of the public) dies, regardless of the time

intervening between the injury and/or exposure to the date of death. The date of the

incident will reflect the date on which the incident occurred, irrespective of the date of

death.

Note: Incidents related to the death of a person (employee or contractor employee) while

at the workplace and on duty who dies as a consequence of any activity or cause not

directly related to the course and scope of the deceased’s employment (for example, death

from natural causes, etc.) will not be regarded as a work related incident.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

2.3.3 First-aid injury: An injury due to a work-related incident, where that injury requires first aid

treatment within the scope of a first aider and content of a first aid box and does not require

further treatment by a health professional. Therefore, the following injuries will be regarded

as first-aid injuries:

a) If there was no medication required.

b) No subsequent medical treatment is required.

c) Where an employee was involved in an OHS incident where there was contact with a

person’s body part, whether there was an injury or not, the involved employee shall at

least be assessed by a first aider/health professional, for the purpose of this document,

this assessment/examination will be regarded as First Aid. At the minimum, the incident

shall be classified at least as a first-aid injury.

d) First-aid treatment can also be offered by a medical professional as long as it is in the

scope of the first aider.

e) The affected employee is able to resume work after the injury has been treated.

Note 1: Classification is based on the level of treatment, not on the person

administering treatment. For example, health professionals or emergency teams can

provide first-aid treatment.

Note 2: This excludes Incidents which are not caused by OHS events that arise at

the workplace or not directly related to the course and scope employment.

2.3.4 Lost-time injury (LTI): A work injury, including impairment and a fatality that arises out of,

and in the course of, employment and that renders the employee or contractor to be booked

off work. A work injury, including impairment and a fatality, that arises out of, and in the

course of, employment and that renders the employee or contractor to be unable to perform

his/her regular/normal work longer than seven calendar days or shifts other than the day or

shift on which the injury occurred.

Note: Normal work refers to any work where a person can perform his/her normal duties,

as per job profile, without restriction. Lost-time injury will apply if a person is booked off

work by a medical practitioner due to an incident, including being booked off for acute

stress or post-traumatic stress disorder by a relevant medical practitioner after an OHS

incident.

A lost-time injury includes the following:

a) Where an employee/contractor is booked off, regardless of the number of days or

shifts.

b) Incident resulting to a person being booked on restricted/ light duty longer than seven

calendar days.

Note: This excludes incidents which are not caused by OHS events that arise at the

workplace or not directly related to the course and scope employment.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

2.3.5 Medical injury: an injury resulting from a work related incident where treatment was

rendered by a medical/health professional within a 24-hour period, and medication was

either prescribed, dispensed, and/or applied. The affected employee is able to resume

work after the injury has been treated.

Note 1: Treatment, for the purpose of this document, excludes any diagnostic or

examination procedure or method used in the establishment of the extent of injuries or

illnesses (for example, X-rays or scans).

Note 2: Where medication was prescribed and/or dispensed after an injury and it was not

obtained and/or used, the injury shall be classified as a medical injury.

Note 3: Where medication is prescribed, dispensed and/or applied, whether to treat an injury

or prevent an illness or medical condition after an incident, the incident must be regarded at

least as a medical injury.

Note 4: any work-related noise-induced hearing loss with a PLH shift between 3.2% and

9.9% will be regarded as a medical injury.

Note 5: This excludes Incidents which are not caused by OHS events that arise at the

workplace or not directly related to the course and scope employment.

2.3.6 OHS Event: any occurrence where humans were involved and this occurrence poses a risk

of injury or illness/disease to those involved humans.

2.3.7 Occupational health and safety incident (OHS incident): an unplanned OHS event that

could, or does, result in human injury or illness or property damage, excluding:

a) crime-related incidents where there was no potential for injuries; and

b) motor vehicle incidents where the vehicle was stationary and unoccupied, incidents

where there were scratches on the vehicle with no potential for injury, windscreen or

glass-related incidents with no potential for injury.

Note: For recording and performance purposes, when there is an incident where multiple

divisions/groups are involved, divisions/groups must capture the incident for their

involved/injured.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

2.3.8 Occupational safety near-miss incident: Any OHS event that did not result in human

injury or damage but had the potential, under different circumstances, to cause human

injury or property damage.

2.3.9 Occupational hygiene near-miss incident: An OHS event where a person is exposed to a

single or combination of occupational hygiene hazards, which occurred in the work

environment, due to failure/insufficient/absence of control measures for that hazard(s) that

could result in medical treatment, impairment or an occupational disease/illness.

2.3.10 Occupational impairment: Partial or total loss of bodily function or part of the body

attributed to exposure at the workplace.

2.3.11 Noise-induced hearing loss (NIHL) incident: Where an individual experiences a bilateral

sensorineural hearing loss with a confirmed percentage hearing loss of 10% or more

measured from the baseline, which must be based on two diagnostic audiograms, as per

Instruction 171 issued by the Compensation Commissioner.

2.3.12 Occupational disease/illness: Any confirmed disease/illness arising out of, and in the

course of, an employee’s employment and that is listed in Schedule 3 of the COID Act or

any other condition as determined by an occupational medicine practitioner. In the case of

employees placed through a labour broker, the onus is on the relevant OU/BU to ensure

that the pre-employment medical examinations are done.

2.3.13 Public fatality: The death of a member of the public.

2.3.14 Public incident: Direct or indirect exposure to Eskom’s product or activities caused by

substandard acts and/or conditions that result in, or have the potential to cause, physical

harm to members of the public, damage to property or interruption of business.

If an Eskom vehicle is used for commuting (the employee is not on standby, nor has he/she

been called out for work) and the employee is involved in an MVA resulting in injuries either

to himself/herself or a member of the public, this incident should be classified as non-work-

related. If there were injuries to the member of the public, the incident shall be captured on

SAP as a public incident and investigated but regarded as non-work related incident.

2.3.15 Public Recordable Fatality Incident (PRFI)

a) A PRFI is an incident resulting in the electrocution of a member of the public by coming

into contact with Eskom apparatus within the point of supply, but excluding

electrocution resulting from criminal activities. A minor being electrocuted as a result of

criminal activity will be regarded as a public recordable fatality incident.

b) Any work-related incident where an Eskom employee or contractor is responsible for

the death of a member of the public, excluding incidents where a member of the public

is solely at fault.

2.3.16 Serious incident:

a) Any incident that results in a person being admitted to ICU for four days or more.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

b) Any incident involving persons where there was electrical contact, uncontrolled release

of energy (for example steam release, electrical flashover, etc.).

Note: OU/BU must inform Sustainability Systems immediately regarding the incident, where

after a decision will be made regarding the activation of an independent Subject Matter

Expert.

2.4 Abbreviations

Abbreviation Explanation

A&F Audit and Forensic

CC Compensation Commissioner

DoE&L Department of Employment and Labour

Eskom Eskom Holdings SOC Limited

Exco Executive Committee

HR Human Resources

ICU Intensive Care Unit

INO Initial Notification of Occurrence

LTI Lost-Time Injury

LTIR Lost-Time Injury Rate

MHSA Mine Health and Safety Act

NIHL Noise-Induced Hearing Loss

NPA National Prosecuting Authority

OEL Occupational Exposure Limit

OHS Occupational Health and Safety

OHS Act Occupational Health and Safety Act, 1993 (Act No. )

OMP Occupational Medical Practitioner

OU/BU Operating Unit/Business Unit

PCM Process Control Manual

PLH Percentage Loss of Hearing

PPE Personal Protective Equipment

PRFI Public Recordable Fatality Incident

SAIOH Southern African Institute for Occupational Hygiene

SAP Systems, Applications and Products in Data Processing

SAP EH&S SAP Environmental Health and Safety (system)

SDIC Safety Data Integrity Committee

SHEQ Safety, Health, Environment and Quality

SOC State-Owned Company

SS OHS Sustainability Systems Occupational Health and Safety

TRIR Total Recordable Injury Rate

WCL Workman’s Compensation Letter

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

2.5 Roles and Responsibilities

Eskom Holdings SOC Ltd and its subsidiaries shall take all reasonably practicable steps to prevent

all incidents and harm to any person, including members of the public and damage to property.

The Responsible Managers shall be responsible for:

a) Implementing this procedure;

b) Communicating to all their employees, contractors and contractor employees the

importance of compliance with this procedure and the consequences of non-compliance.

This includes communicating duty of care and refusal to perform an unsafe task to all new

employees and new contractors;

c) Implementing a monitoring process for ensuring understanding of, and compliance with,

duty of care and refusal to perform an unsafe task; and

d) Ensuring understanding of, and compliance with, the requirements of this procedure.

Note: Joint ventures: There may be occasions when Eskom and other organisations combine

resources to carry out a joint venture. Unless otherwise stipulated, each company in the joint

venture is liable for its own contraventions and could, therefore, be prosecuted in its own name,

without reference to any of the other companies involved.

2.6 Process for Monitoring

Compliance with the requirements of this procedure shall be audited as per the first- to third-tier

audit process. The OU/BU is responsible for its own monitoring; all other assurance providers will

monitor compliance with this procedure.

2.7 Related/Supporting Documents

Parties using this document shall apply the most recent edition of the documents listed below:

[1] Annexure 1: as required by the OHS Act – document number 240-100003427.

[2] OHS Incident Investigation Report template – document number 240-77046688.

[3] WCL forms – as per the OHS Act.

[4] Preliminary Brief on OHS Incidents document – document number 240-99618317

[5] Process Flow on the process of Capturing, Verification and Validation of Occupational

Diseases – document number 240-134597296

3. Occupational Health and Safety Incident Management Procedure

The following steps describe the process of incident management and are described in detail in the

remainder of the document:

1. Incident identification.

2. Initiation and execution of emergency response.

3. Notification and reporting to relevant stakeholders.

4. Incident prioritisation.

5. Classification and recording of incidents.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

6. Incident investigation.

7. Management of corrective actions - implementation and monitoring of corrective actions of

incidents.

8. Incident close-out.

9. Incident communication – occurs throughout the incident management process and is not

necessarily a stand-alone step.

3.1 Incident Identification

Identify or recognise that an incident has occurred. There are two types of identification or

recognition, that is, direct observation and indirect observation.

To ensure identification of incidents, the Responsible Manager should provide employees with

knowledge and skills as well as create a culture and environment that motivate employees to

immediately identify incidents as they occur.

Direct observation includes seeing the incident happening or being involved in the incident. For

potential occupational disease incidents/impairments, direct observation includes assessment

results by any medical practitioner or medical surveillance conducted by an occupational health

practitioner.

Where in doubt whether the incident is an OHS incident or not, test the description of the incident

against a definition of an occupational health and safety incident.

Any medical practitioner who examines or treats a person for a disease described in schedule

three of the COIDA, or any other disease that he believes arose out of that person’s employment,

shall within the prescribed period and in the prescribed manner report the case to the person’s

employer and to the chief inspector and inform that person accordingly.

Identification of occupational hygiene-related near-miss incidents must be classified by the

occupational hygiene/safety practitioner.

Indirect observation includes learning of the incident through, for example, complaints, feedback,

or information provided by internal stakeholders (for example, Eskom employees or contractor

employees) or external stakeholders (for example, authorities, members of the public, etc.).

3.2 Initiation and Execution of Emergency Response

a) Emergency response includes, but is not limited to, the following:

i. Rescue operations.

ii. Ensuring that the scene is safe during and after the incident.

iii. Providing emergency care (that is, first-aid treatment) to the injured to stabilise him/her

and prevent further injury and obtaining medical assistance, where necessary and/or

applicable.

b) Activate the appropriate emergency response actions in terms of the site or area

emergency preparedness plan/procedure.

c) In order to prepare for proper emergency response, the Responsible Manager must assess

the potential risks and develop a suitable response plan to address the risks. In the event

of an incident, emergency care must be provided in accordance with the emergency

response plan for the area.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

d) The supervisor/manager must ensure that the injured person receives the best medical

care and, when required, is transported to the doctor/hospital and that the relevant

Employer’s Report (WCL 1 or 2) is duly completed.

e) The supervisor/manager must ensure that a copy of the person’s identity document is

available to the treating doctor/hospital, which will facilitate prompt treatment. The

Supervisor / Line Manager should ensure that the injured is accompanied for medical

treatment, for the purpose of ensuring that the injured person receives the best medical

care and that the relevant medical reports are completed correctly and appropriate

feedback is received from the treating doctor.

f) The OU/BU Responsible Manager is to ensure that specific work instructions relating to

emergency response are available on site and executed accordingly.

g) Emergency response includes collection of evidence, which will assist in establishing the

root cause. When collecting evidence, take cognisance of the 5 Ps (people, position, parts,

paper and process evidence).

h) Collection and preservation of evidence:

i. Immediate actions at the scene following an incident can disturb or potentially remove

vital physical items and information important for the investigation.

ii. The Responsible Manager is responsible for ensuring that complete and correct

evidence and records are identified, collected, recorded and obtained, archived, stored

and preserved to support the investigation of the incident.

iii. The Responsible Manager must take steps to preserve physical items, computer data

and other relevant information until the incident investigation begins.

iv. No person should be allowed to remove, disturb or tamper with any evidence until

authorised to do so by the Responsible Manager or regulatory authority.

3.3 Notification and Reporting

All occupational health and safety incidents must be reported to relevant stakeholders. If

information is not readily available, the available information must be used, an updated notification

must be distributed to all stakeholders as more information becomes available. The action and

responsibility requirements under the Incident Prioritisation section must be referenced to identify

who needs to be notified.

When: when did the incident occur (exact time and date)?

Who: who was involved in the incident?

Where: where did the incident occur?

What happened: what work was being done at the time, what materials, equipment or

substances were involved?

Note: In the case of incidents involving crime and firearm-related incidents, the relevant Security

Department shall be notified.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

3.3.1 Internal stakeholders to be notified for occupational health and safety-related

incidents include the following:

a) All incidents

i. Supervisor.

ii. Responsible Manager.

iii. Occupational health and safety representative.

iv. Safety Department.

v. Occupational Health Department (if applicable).

b) Specific incidents

i. In the case of a fatality or a serious incident, notify OU/BU Management and

Sustainability Systems Department immediately.

ii. In the case of receiving any notification in terms of the OHS Act, sections 31 or 32, or in

the case of a summons received from the NPA, or any incident where there is a

possibility of liability, immediately contact the Legal Department regarding the

appointment of the attorney. If there are reasons to believe that such an attorney is not

required, the OU/BU must provide, without delay, a detailed motivation which will be

assessed by Legal Department and thereafter a decision will be communicated to the

Ou/bu.

3.3.2 Eskom employees performing work temporarily at another Eskom OU/BU

a) The Responsible Manager at the OU/BU where the incident occurred shall report to the

relevant stakeholders.

b) The affected employee’s own OU/BU Responsible Manager is responsible for reporting the

incident to the Compensation Commissioner (CC).

3.3.3 Eskom employees performing work at another organisation

If an incident occurs during regular/normal work, the reporting to the CC must be done by the

original OU/BU, although the external organisation (where reasonably practicable) must assist with

completing the documentation for submission to the CC.

3.3.4 Notification requirements for employee and contractor fatalities

a) The OU/BU must provide to the Sustainability Systems Department, immediately, the

detailed information relating to the circumstances of the incident, including details of the

deceased’s next of kin, in order for the announcement to be compiled for communication to

Eskom’s Board, Exco and the rest of the organisation.

b) The fatality announcement to be sent throughout Eskom must be signed off by the Group

Executive.

c) Only the Eskom Communication Department and/or the Eskom spokesperson may disclose

information to the media and/or the public.

d) Information can only be released to any external party after verification by the Eskom Legal

Department.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

3.3.5 Notification requirements for potential occupational diseases

Any potential occupational disease/illness must be referred to an Eskom occupational medicine

practitioner (OMP) for confirmation. Once confirmed, the OMP shall inform the Responsible

Manager, who must ensure that the incident management process is followed after confirmation.

Feedback on confirmed occupational diseases:-

a) Incidents to be recorded on SAP EH&S.

b) Each case must be discussed at the OU/BU statutory committees as required by law.

3.3.6 Capture initial notification

3.3.6.1 Capture and communicate the initial notification

a) Initial reports are reports that are submitted by any individual who is reporting an incident to

the relevant OU/BU Occupational Health and Safety Department. They can be provided in

any form, for example, email, OU/BU internal flash report or INO.

b) Initial reports are brief and limited to an outline of the known facts (that is, date, time, place,

what happened, immediate actions taken and persons involved).

c) The Responsible Manager must ensure that the initial notification is communicated in

accordance with the time lines.

3.4 Incident Prioritisation

From the initial reports, the Responsible Manager, in conjunction with, and advised by, the

occupational health and safety practitioner, must use the matrixes provided to determine the

priority rating of an incident. The Responsible Manager is responsible for ensuring that all those

involved in the prioritisation of incidents are in a position to understand and use the relevant

matrixes.

3.4.1 The priority rating is utilised to:

a) Ensure that appropriate management of the incident takes place;

b) Determine the level of action following notification of the incident;

c) Assist Responsible Managers with prioritising and classifying incidents; and

d) Provide clear direction about the incident reporting and communication requirements.

3.4.2 Steps involved in incident prioritisation:

3.4.2.1 Step 1

Determine the actual or potential outcome, consequence and severity of the incident by using the

Consequence table. Note: Use the actual outcome for injuries and the potential outcome for

near-miss incidents.

3.4.2.2 Step 2

Determine the likelihood of a recurrence of this incident by using the Likelihood table.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

3.4.2.3 Step 3

Quantify the level of risk associated with the incident by assigning a priority rating to the incident.

Using the information obtained in Steps 1 and 2 of this process, use the priority matrix to determine

the priority rating.

3.4.2.4 Step 4

Determine the appropriate action to be taken, as described in the Action and Responsibility

Requirements Table.

3.4.2.5 Step 5

If the severity of the incident changes, e.g. medical injury to a lost-time injury, the priority rating of

the incident must be reviewed and amended where necessary, including updating relevant

information in SAP EH&S.

3.5 Classification and Recording of Incidents

All occupational health and safety incidents, regardless of their rating, must be classified,

prioritised and recorded on the SAP EH&S system according to the CARAT (complete, accurate,

relevant, accessible, timely) principles. Contractor employees working under the Mine Health and

Safety Act will be classified and recorded as contractor employees and not as Eskom employees

for the purposes of this document.

3.5.1 Classification

Classification of incidents is based on the consequence as a result of the incident.

Note: the onus is on the OU/BU to determine the work relatedness and classification of the

incident. Sustainability Systems will not classify incidents on behalf of the OU/BU, but will assist in

interpretation of the procedure, should the OU/BU be unable to classify the incident or if there is a

dispute regarding classification, that particular incident shall be referred to Safety Data Integrity

Committee (SDIC).

3.5.1.1 Involved person’s relationship with Eskom: The aim of classifying the type of

relationship with the person is to determine whether the person(s) involved in the incident

was/were an Eskom employee(s), contractor employee(s) or member(s) of the public.

3.5.1.2 Work-relatedness: In order to classify the work status and to determine whether the

incident arose out of, or in connection with, the person at work, one needs to consider the workrelatedness of an incident. Unless otherwise specified in this procedure or in Occupational Health

and Safety Incident Management Definitions and Classification Parameters standard, as a general

rule, an affirmative answer to all of the following questions is required:

a) Did the incident or exposure occur at any workplace or within workplace boundaries?

b) Did it arise out of, or in connection with, the activities of persons at work, or as a result of a

Hazard present in the workplace?

c) Did it occur in the course of a person’s employment?

d) Did it result, or could it have resulted, in personal injury or health impairment?

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

3.5.1.3 Responsible unit (OU/BU)

a) Eskom employees: An incident must be captured against the OU/BU/subsidiaries based

on the employee’s organisational structure at the time of the incident.

b) Contractor employees: An incident must be recorded against the OU/BU/subsidiary with

which the contractor has a contractual relationship and/or any other contractual agreement

(including hand-over documents). In the case of incidents involving a service provider

procured through a national contract, incidents shall be recorded against the

OU/BU/subsidiary or end-user that requested a service from the contractor/supplier, this

request may be in a form of releasing services from a contract, in writing or otherwise,

including emails, telephone, etc.

3.5.1.4 Classification of occupational diseases and occupational health impairment

Classification of occupational diseases and occupational health impairment incidents must be

undertaken by the occupational hygiene/safety practitioner based on the confirmation received

from the Eskom medical practitioner with the supporting documentation (refer to 240-134597296 –

Process Flow on the process of Capturing, Verification and Validation of Occupational Diseases).

The following will be excluded from the Eskom performance measure:

1. All occupational diseases where a pre-existing condition has been aggravated by the work

conditions.

2. Any incident (as determined by an investigation committee) where an employee was not

exposed to any excessive noise at the workplace after 16 November 2003.

3.5.1.5 Reclassified incidents

Reclassified incidents must be communicated by means of an updated SAP EH&S flash report to

relevant internal stakeholders, together with an explanation of the reclassification. Supporting

documentation or proof must be made available for incident classification, verification and audit

purposes and electronically attached to the incident in SAP EH&S. Downgraded incidents affecting

performance indicators must be submitted to SDIC for ratification. Third Party at Fault incidents

affecting performance indicators must be submitted to SDIC for ratification.

3.5.1.6 Clarification regarding incident classification of occupational health and safety-

related incidents

Where clarification is required for the interpretation of rules and examples for the classification of

incidents or in order to resolve disputes with regard to occupational health and safety incidents, the

Responsible Manager must send all relevant information to the Safety Data Integrity Committee

(SDIC) for review, the committee will evaluate information and provide direction in accordance with

the Terms of Reference of the SDIC.

3.5.1.7 Classification dispute and appeal process

In order to deal with disputes or clarification, OHS incidents requiring clarification must be tabled at

the Safety Data Integrity Committee (SDIC). These incidents will be reviewed in terms of this

procedure and/or other relevant documentation. Should the OU/BU be not satisfied with the

findings/outcome of the SDIC, the OU/BU is entitled to appeal the decision at the Safety Data

Integrity Appeal Committee.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

3.5.2 Recording

3.5.2.1 General requirements

All work-related occupational health and safety incidents must be recorded on SAP EH&S.

All non-work-related occupational health and safety incidents that occur within workplace

boundaries must be recorded on SAP EH&S and it is not necessary to communicate the flash

report.

The following generally agreed principles must be followed with regard to which information is

recorded:

 The date on which the incident occurred, as opposed to the date of subsequent

reclassification on severity, for example, deterioration of condition or death.

 Any preceding incident, including an occupational disease/illness, that occurred as a result

of exposure to the same agent, impacting the same body part or target organ on a different

occasion and resulting in similar symptoms or health effects, must be reported and

recorded as a new/different incident.

3.5.2.2 Recording of occupational diseases or illnesses

The date of the incident for occupational diseases shall be the date of confirmation by the Eskom

Occupational Medicine Practitioner as reflected on the First Medical Report in respect of an

Occupational Disease (WCL22).

This incident must be captured on SAP EH&S as work-related within 48 hours as per information

provided on the First Medical Report. Once the outcome of the investigation proves that the

incident is not work related, SAP EH&S must be updated immediately to reflect changes on the

work relatedness. All Occupational Diseases where after the investigation, are regarded as not

work related, or where the OU/BU requires clarity/assistance, those Occupational Diseases must

be submitted to SDIC for final classification. An Occupational Disease involving a pensioner shall

be submitted to SDIC for final classification.

The date of an occupational health impairment incident shall be the date reflected on the NoiseInduced Hearing Loss Notification form (240-75512947). Occupational diseases/illnesses will be

recorded against the OU/BU to which the employee belongs at the date of confirmation by the

Eskom Medicine Practitioner, unless it can be proven that the occupational disease/illness was

caused by the activities of another OU/BU.

3.6 Incident investigation

3.6.1 General

a) All investigation reports must be considered controlled disclosure documents in accordance

with the Eskom document management process.

b) All health and safety incidents must be investigated, excluding non-work-related incidents

occurring outside workplace boundaries.

c) During the investigation of repeat incidents, ineffective corrective actions from previous

incidents must be considered.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

d) The chairperson of an incident investigation committee shall be at a level as per the “Action

and Responsibility Requirements” table contained in the Occupational Health and Safety

Incident Management Definitions and Classification Parameter Standard (240-131838225).

Where there is perceived conflict of interest (an interest which is likely to adversely affect

the investigation process), if the conflict is found to exist, the chairperson of an investigation

committee shall not be a direct manager/supervisor of the injured/involved person. It is the

responsibility of the Responsible Manager to ensure that incidents are not chaired by the

chairpersons who are conflicted in that particular incident.

e) In the case of incidents involving crime, the applicable Security Department must be

involved.

f) The employer’s investigation report (Annexure 1 in terms of the OHS Act) must be

completed by the OU/BU investigator and signed off by the applicable OU/BU Responsible

Manager as the representative of the employer/user. Annexure 1 for contractor incidents

must be signed off on a similar basis, unless the Contractor’s Policies and Procedures

stipulates otherwise.

g) All investigations shall be completed within 30 days of the occurrence of an incident, if the

investigation could not be completed within 30 days, the OU/BU manager shall write a

signed off letter indicating the reasons why the Internal OHS Investigation could not be

completed within 30 days. This letter shall be loaded on SAP EH&S.

h) The results of the OHS investigation must be captured on the Eskom Internal OHS

Investigation template: Form 240-77046688 and signed off by the chairperson within 20

calendar days after conclusion of the investigation.

i) All investigation results must be documented and captured on SAP EH&S, including root

cause analysis and identified corrective measures. The root cause analysis must be

electronically attached to the incident in SAP EH&S. Investigations by government

agencies could also trigger a review of the initial incident information captured.

j) Records must be kept by the OU/BU of all OHS Act section 24 incidents, lost-time injuries

and medical treatment cases on the Annexure 1 form (as required in the OHS Act –

General Administrative Regulations for Recording and Investigation of Incidents) for all

employees, contractors and members of the public. All investigation reports must be kept

and archived for at least 25 years, unless another period has been specified in legislation or

in any court proceedings that may ensue.

k) To determine the estimated cost of an incident, the Compensation Commissioner Cost

Calculations should be utilised.

l) The Eskom Internal Investigation Report’s disclosure is controlled, it is for internal use only.

It may only be disclosed to third parties with specific authorization or consent from Legal

and Compliance Department.

m) This information includes a wide spectrum of internal business data that can be used by all

employees and can be shared through authorized business process.

n) The completed Annexure 1 form, as required in terms of the OHS Act – General

Administrative Regulations for Recording and Investigation of Incidents, may be made

available to a third party on request.

o) Chapter 23 of the MHSA Regulations sets out the manner in which incidents are to be

reported to the Mine Health and Safety Inspectorate on the following forms: SAMRASS 1,

2, 4, and 9 in accordance with Chapter 21 of the MHSA Regulations, as may be required, in

consultation with the Eskom Legal Department.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

p) In the case of incidents involving contractor employees, the contractor must investigate

those incidents as an employer in his/her own right (employer’s investigation) and generate

a report. The report and Annexure 1 must be submitted to the applicable OU/BU or on

request to the Department of Employment and Labour by the contractor. Eskom may

participate during these investigations.

q) During Eskom’s investigation, a contractor/member of the public may be requested to

provide information/ evidence. The contractor/member of the public is entitled (at their own

cost) to be represented by a legal representative whilst giving information/evidence. The

contractor/member of the public legal representative’s attendance in the investigation

process is limited to the period within which they are providing information/evidence. While

the contractor is giving evidence, the contractor executive may sit-in in the investigation.

Once the contractor personnel have finalised giving information/evidence to the committee,

the contractor executive to be excused. They must not sit in for the duration of the

investigation or question Eskom witnesses/committee members or to seek evidence from

Eskom.

r) When the contractor conducts its own investigation, Eskom employees may participate in

such an investigation. If an Eskom employee is required in that investigation to be a

witness, formal request must be submitted to the manager of the required employee.

s) Should the contractor or any third party need information or evidence from Eskom, the

manager of the employee from whom such evidence is requested, shall evaluate this

request and if required, seek assistance from Legal and Compliance Department who will

give guidance or determine whether such information can be provided.

t) The investigation report must include the following information:

i. The details of the incident (type of incident, what occurred, sequence of events when

and where the incident occurred).

ii. Incident consequences and impacts.

iii. The risk of the incident reoccurring using a root causes analysis technique and the

likelihood and consequence table within this document.

iv. Direct or immediate cause(s).

v. Root causes, taking into consideration human, workplace and natural factors (who, what

and why).

vi. Identify system failures (procedure non-conformance, training, plant failure, etc.).

vii. Corrective actions to remedy and prevent a reoccurrence of the incident.

viii. Lessons learnt and recommendations.

3.6.2 Investigation requirements

a) All incidents occurring within workplace boundaries must be investigated regardless of work

relatedness. Such incidents must be investigated to identify any possible contributing

causes and to make recommendations on preventing any repeat incidents.

b) The investigation of non-work-related incidents that do not occur at the workplace, including

non-work-related commuting incidents is not required. In some cases an investigation can

be requested by the Responsible Manager where the Responsible Manager has a very

good reason to request such an investigation (where Eskom has an interest to understand

the reasons/root causes) with permission from an employee. These lessons could be

shared in the organisation to prevent repeat incidents.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

c) It must be noted that the employer does not have the mandate to investigate incidents that

occurred at an employee’s home, unless the person was performing work from home

(defined as telework) at the time of the incident, in which case the incident would be

regarded as work related.

d) Eskom investigations will consist of an OU/BU investigation, or depending on the severity of

the incident (as determined in the incident prioritisation section), a corporate investigation

will be held.

e) After every incident that requires an investigation, regardless of the seriousness of the

incident, the responsible manager shall ensure that preliminary evidence collection process

is conducted within 72 hours of occurrence.

f) In cases of incidents involving contractor employees, the contractor must investigate those

as an employer in his/her own right (employer’s investigation) and generate a report. The

report and Annexure 1 must be submitted to the applicable OU/BU or on request to the

Department of Labour by the contractor. Eskom may participate during these investigations

g) The employer’s investigation under the MHSA must be conducted as set out in section

11(5), as revised, of the MHSA.

h) Root cause analysis techniques.

A root cause analysis technique must be used for all employee and contractor OHS

investigations.

3.6.3 Eskom Internal OHS Investigation

3.6.3.1 OU/BU investigations (excluding serious and fatality investigations)

The Investigation Committee must consist of the following, given the nature of the incident:

a) A chairperson (appointed in writing by the employer) as the investigator of the incident. The

chairperson of an incident investigation committee who shall be at a level as per the

“Action and Responsibility Requirement” table contained in the Occupational Health and

Safety Incident Management Definitions and Classification Parameter Standard (240-

131838225),

b) Where there is perceived conflict of interest (an interest which is likely to adversely affect

the investigation process), if the interest is found to exist, the chairperson of an

investigation committee shall not be a direct manager/supervisor of the injured/involved

person. It is the responsibility of the Responsible Manager to ensure that incidents are not

chaired by the chairpersons who are conflicted in that particular incident.

c) Where applicable, a subject matter specialist(s) may be appointed by the OU/BU.

d) Representatives from all entities, where multiple organisations and/or Groups/Divisions are

involved in an incident.

e) The relevant supervisor/manager under whose supervision the incident occurred shall be

the first person to give evidence related to the incident and may be allowed to remain in

attendance at the investigation as an observer, provided there is no conflict of interest.

f) The applicable local workplace statutory health and safety representatives, as required by

the OHS Act.

g) The OU/BU shall invite the respective Division/Group’s Full Time Health and Safety

Representative (where applicable), as per Health and Safety Agreement.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

h) The relevant local union representative as per Eskom’s recognised trade unions may

participate during an employee employer’s investigation, including the process of evidence

collection, investigation, formulation of findings and corrective actions. The relevant union

representative must be from the union in which the involved person is affiliated to.

i) An applicable OU/BU OHS Department representative.

j) In case of an incident involving a person with disability, the investigation committee must

consist out of a representative from Human Resources (HR) and an Occupational Hygiene

Practitioner (where required). Depending on the complexity of the incident, the

Occupational Hygiene Practitioner in consultation with HR will recommend additional

specialist if and when required to assist with effective investigation of the incident.

k) Where relevant and applicable, the Construction Health and Safety Agent.

l) Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-related

incidents or his/her assistant in terms of GMR 2(7).

Witnesses: Direct and indirect witnesses as determined by the investigation committee.

Note: A witness may be recalled to answer further questions by the committee, as determined by

the chairperson.

The Investigation Committee chairperson is responsible for the process of evidence collection,

investigation, formulation of findings, identification of root causes, formulation of corrective actions,

compilation of an investigation report.

Note 1: In the case of a committee member who needs to testify as a witness, such a member

needs to be excluded from the investigation sitting until such time as he/she has given his/her

testimony and thereafter the chairperson can exercise his/her prerogative to allow such a person to

become a member of the committee.

Note 2: The investigation may not continue if either the chairperson, the Responsible Manager or

his/her delegate (provided there is no conflict of interest), the statutory Health and Safety

Representative and the subject matter specialist(s) determined by the chairperson is not present

Note 3: The Sustainability Systems Department, as well as an identified subject matter

specialist(s), may attend on invitation.

Note 4: The initiation of the incident investigation must not be delayed due to the unavailability of

any witness.

Note 5: Sustainability Systems has the prerogative to participate as it may deem fit, after

consulting with the relevant OU/BU Responsible Manager, in any incident investigation

notwithstanding the priority rating or incident classification. Sustainability Systems may also

request, through the relevant management structures, any incident investigation report and enquire

on the contents of such a report. Sustainability Systems may lead any investigation at the request

of any relevant senior manager.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

3.6.3.2 Public Incidents

a) The OU/BU shall conduct an investigation for fatal and non-fatal public incidents.

b) The OU/BU shall immediately mobilise for a specialist to respond to the scene and collect

evidence.

c) In the case of electrical related incidents that occurred beyond the point of supply or

involving electrical related criminal activities (theft), the onus is on the OU/BU to conduct

its own investigation. If there is any reason to believe that there is a legal liability, the

OU/BU needs to provide a motivation accompanied by an investigation report and

supporting documentation/information to Sustainability Systems and Legal Departments

and seek a legal opinion from Legal Department.

3.6.3.3 Employee and contractor serious incidents (see definition of a serious incident)

a) OU/BU must inform Sustainability Systems immediately regarding the incident, whereafter

a decision will be made regarding the activation of an independent Subject Matter Expert.

b) Where required, Sustainability Systems Department will appoint and mobilise an

independent subject matter specialist/expert to facilitate and coordinate the collection of

evidence, statements and to support the OU/BU personnel

c) In the case of an extreme serious incident, the OU/BU must appoint an independent

chairperson (at least MPSG17) from another OU/BU to chair the investigation, where

required, the OU/BU to liaise with the Divisional/Group head office for assistant in the

appointment of the independent chairperson. Liaise with Sustainability Systems OHS

regarding attendance of the Sustainability Systems OHS representative.

d) The OU/BU’s Internal OHS investigation chairperson/investigator must provide the

investigation final report in accordance with the Internal OHS Investigation template (240-

77046688) within 20 calendar days after conclusion of the investigation to the OU/BU

Manager and Sustainability Systems Department. The independent subject matter

specialist(s) (referred to in a) above, may provide a separate technical report.

e) If there is potential liability, the Legal Department and Sustainability Systems Departments

must be provided with a motivation for such possible liability in order to advise the OU/BU

on the way forward.

f) The composition of the investigation committee for serious incident is similar to the OU/BU

investigation, with the exception of point a), b) and c) above.

g) The OU/BU where the incident occurred shall support the investigation by assisting with

logistical arrangements and providing a resource for the secretariat role, i.e. for taking

notes and assisting the chairperson with the draft report.

3.6.3.4 Corporate investigation (fatalities)

a) In the case of employee and contractor fatalities, the Sustainability Systems Department

will initiate a corporate investigation and immediately mobilise personnel, who will facilitate

and coordinate the collection of evidence.

b) The OU/BU must ensure that a preliminary investigation is conducted and a report is

generated before the corporate investigation.

Note: In cases where the MHSA applies, the investigation process set out in it will be followed.

Thereafter, a corporate investigation will continue, as required.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

c) The Corporate Investigation Committee must consist of the following members:

i. Chairperson – appointed by Sustainability Systems.

ii. OU/BU Responsible Manager, or his/her delegated person.

iii. Relevant and applicable departmental senior management representative(s) (provided

that he/she have no direct involvement in the particular incident and no conflict of

interest exist).

iv. Risk & Assurance/SHEQ Department representative.

v. Subject matter specialist/ expert.

vi. Sustainability Systems Department representative.

vii. The local statutory health and safety representative (for employee incidents). Where

relevant, the applicable Full Time Health and Safety Representative, as per Health and

Safety Agreement. The OU/BU shall extend the invitation to the applicable Full Time

Health and Safety Representative.

viii. The applicable local union representative as per Eskom’s recognised trade unions may

participate in employee investigations, including the process of evidence collection,

investigation, formulation of findings and corrective actions. The applicable union

representative must be from the union in which the involved person is affiliated to.

ix. Representatives from other divisions in cases involving multiple divisions.

x. In cases where the MHSA applies, the following members may be included as

committee members: 4(1) employer’s representative, 3(1) (a) mine manager, and

2.13.1 engineering manager (mining equipment)/mine engineer.

xi. Where relevant and applicable, the Construction Health and Safety Agent.

xii. Where relevant and applicable, the OHS Act GMR 2(1) person appointed for plant-

related incidents or his/her assistant in terms of GMR 2(7).

xiii. In case of the contractor employee incidents, contractor management representative(s)

are not part of the committee as they would have conducted their own investigation as

the employer. Should the contractor management representative(s) strongly feel that

they need to be part of Eskom’s investigation, the representative shall request (with

reasons) for such permission from the chairperson. Granting of this permission is at the

discretion of the chairperson.

xiv. In case of contractor fatalities, the contractor management representative may be

present while his or her employee is giving evidence. He or she can only seat-in when

their employees are being interviewed since this is an Eskom investigation and the

contractor would have done its own investigation as an employer.

Note: Should any person find it necessary to be an observer, such person shall request the

chairperson for an observer status.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

d) The investigation committee shall identify and confirm the required witnesses:

i. Direct and indirect witnesses as determined by the investigation committee.

ii. A witness may be recalled to answer further questions of the committee, as

determined by the chairperson.

e) The OU/BU where the incident occurred shall support the investigation by assisting with

logistical arrangements and providing a resource for the secretariat role, i.e. for taking

notes and assisting the chairperson with the draft report.

3.6.4 Inquiries, investigation and hearings initiated by government agencies

a) National, provincial, and regional government agencies have the legal authority to inquire

into, or investigate, certain OHS incidents.

b) Any inquiry or investigation by any of these agencies should be preceded by giving proper

notice to the organisation.

c) When any of the following notices are received:

 Notifications issued by the DoE&L (in terms of the OHS Act sections 31 and 32

and section 56 of COID Act – Application for Increased Compensation).

 Where the MHSA applies, the Mine Health and Safety Inspectorate may convene

an investigation in terms of section 60 of the MHSA and/or an inquiry in terms of

section 65 of the MHSA.

 Summons/subpoena received from the NPA or any third party.

 Any incident where there is a possibility of liability.

 The OU/BU must immediately (not later than 24 hours of being notified) inform

Sustainability Systems and Legal Departments of such notice or requests received

by providing a copy of the notice, completed Annexure 1 form as required in terms

of the OHS Act (where applicable), the OU/BU’s relevant investigation report and

supporting documents and a completed Mandate of Instruction in order for Legal

and Compliance Department to appoint an external legal representative.

 If there are reasons to believe that such an attorney is not required, the OU/BU

must provide, without delay, a detailed motivation to Sustainability Systems and

Legal Department, such motivation will be assessed where after a decision will be

communicated to the OU/BU.

d) Requests by government agencies for access to the site’s investigation reports and

related materials must be made in writing and where the OU/BU is unsure regarding the

submission of the requested documentation or information, the OU/BU shall request

advise from Legal Department and Sustainability Systems before they are granted.

e) Employees have the right not to incriminate Eskom or themselves.

f) In the case of incidents involving contractor employees, the investigation will require the

contractor’s involvement.

g) In the case where a contractor does not cooperate during any part of the Eskom

investigation, in terms of contractual and legal obligations, Eskom shall take further steps

to ensure that the immediate and root causes of the incident have been identified and to

ensure that workable corrective actions are identified and implemented and that actions

that will prevent the repeat of such an incident are implemented in order for Eskom to fulfil

its legal obligation.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

h) When required, all persons must be available and cooperate during any investigation by

the Department of Employment and Labour or NPA.

3.7 Management of Corrective Actions

3.7.1 Implementation and monitoring of corrective actions of incidents

a) There must be at least one corrective action for each root cause identified during the

investigation.

b) The Investigation Committee must consider the following hierarchy of control when

formulating corrective actions:

i. Engineering control for the purpose of designing/redesigning in order to eliminate

the risk.

ii. Barriers to isolate/insulate between the source and employees or animals.

iii. The provision of personal protective equipment should be the last resort.

c) Planned start and end dates for all corrective actions must be clearly defined and must be:

i. Specific;

ii. Measureable;

iii. Achievable;

iv. Realistic, with clearly allocated responsibilities; and

v. Timeous, with clear deadlines.

d) Corrective actions and restart criteria/conditions that have to be completed before

operations may resume must be clearly identified in the investigation report. Other

corrective actions (for example, longer-term system-related improvements or evaluations)

often have a completion date that extends beyond the start-up date.

e) Identify potential risks that can influence the achievement of the corrective actions, and

document in the investigation report how these risks should be mitigated.

f) All corrective actions must be verified by the person responsible in order to determine

effective implementation. Documentary evidence of the implemented corrective actions

must be available and attached electronically to the incident in SAP EH&S before the

corrective action is closed on SAP EH&S.

g) Where a corrective action that has been implemented is deemed ineffective and, therefore,

unsuccessful, the corrective action(s) must be revised by the Investigation Committee and

implemented. An alternative corrective action measure must be identified to address the

root cause(s).

h) The revised corrective actions must be approved by the chairperson of the Investigation

Committee, and the report must be revised accordingly. The chairperson must provide the

motivation and/or justification for the decision. The previous ineffective corrective actions

must be closed out on SAP EH&S and a new corrective action must be identified and

captured on SAP EH&S.

i) Risk assessment must be done to ensure that any corrective actions that constitute an

improvement does not create an additional risk or increase the existing risk.

j) To ensure the prompt follow-up and close-out of corrective actions from an incident

investigation report, periodic status reports must be provided from SAP EH&S to site

management until all recommendations have been acted on and closed out.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

k) The Statutory Occupational Health and Safety/SHEQ Committee meeting must also track

the corrective actions, target dates and responsible person(s) identified during

investigations and note, in the minutes, the discussion points on the progress made with

the implementation of corrective actions. The minutes must be kept for at least three

years.

l) The OU/BU manager, as the Responsible Manager, is responsible for reviewing/analysing

the recommendations made in the incident investigation report, assigning responsibilities

to the relevant applicable Responsible Managers and providing the necessary resources to

implement the recommendations made, within a reasonable time frame that does not

expose persons to risk for an unnecessarily long period and to prevent recurrence of the

incident.

3.8 Incident Close-Out

a) Close-out is the final step in the incident management process. The action of closing out

an incident signifies that all corrective actions have been effectively implemented and case

studies have been effectively communicated and all relevant documents have been

attached on SAP EH&S.

b) The incident must then be closed out in SAP EH&S as an action.

3.9 Incident Communication

3.9.1 The communication means for occupational health and safety incidents:

a) Initial incident notification reports must be submitted by any individual who is reporting an

incident to the relevant OU/BU Occupational Health and Safety Department. They can be

provided in any format, that is, email, OU/BU flash report, or INO.

b) The SAP EH&S flash report is the formal notification informing all relevant stakeholder/s

(specified in the Action and Responsibility Requirements Table) that an incident has

occurred.

c) Fatality announcement – Sustainability Systems Department will send out an SMS and an

announcement for employee and contractor work-related fatalities. This communication shall

be signed off by the applicable Group Executive.

d) Occupational health and safety preliminary brief – the preliminary brief report must state the

key learning points, which need to be shared in accordance with the Action and

Responsibility Requirements Table in order to create immediate awareness and to prevent

reoccurrence. The Responsible Manager where the incident occurred is responsible for

compiling an incident preliminary brief. Where required, the preliminary brief must be

communicated to the Sustainability Systems Department for further distribution to all

relevant stakeholders.

f) When compiling the preliminary brief, consider the following:

i. The key learning points should be those points that are obvious (not necessarily the

root causes, as they might not be available at the time of communication).

ii. They must only cover a few main points.

iii. Focus on positive points as well.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

iv. Protect individuals by excluding names and places or any other information that could

be sensitive. Where reasonably practicable, use photos that are relevant to the

incident. Be sensitive towards the reader. Do not include any sensitive photos or

information.

v. The OU/BU must ensure that this information is disseminated to all affected and

interested parties who could benefit from the feedback. The OU/BU Responsible

Manager must ensure that the effectiveness of shared key learning points is monitored.

vi. The communication of the preliminary brief should not be delayed by waiting for the

incident investigation outcome/report. Key learning points are, therefore, not findings or

recommendations.

3.9.2 Fatality Presentations to Executive committee

a) Presentations must be made to the applicable executive committee on all employee and

contractor fatalities by the relevant General Manager or delegated senior manager.

b) Any additional and/or amended information provided at the applicable executive committee

must be updated on SAP EH&S and a revised case study must be republished immediately

on the Eskom publication tool, e.g. Hyperwave.

3.9.3 Case studies must be published for the following incidents:

a) For all occupational health and safety incidents rated with a priority rating of moderate, high

and extreme. In the case of near-miss incidents, publish those rated as extreme.

b) Public fatalities and injuries (excluding public crime-related incidents and incidents that

occurred beyond point of supply) publish those with a priority rating of modetate high and

extreme.

c) The case study must be generated and formally communicated within the OU/BU within five

(5) working days after finalising the investigation report (5 days from date of signature).

d) For fatalities, the OU/BU must, within seven working days after the initial presentation of the

incident at the executive committee, compile and forward the case study to Sustainability

Systems, where after it will be communicated Eskom wide. The OU/BU must ensure that all

case studies are published on an Eskom publication site, for example, Hyperwave.

4. Guidance to chairpersons during disciplinary hearings related to occupational health

and safety incident management

In addition to the above outlined procedural requirements, non-compliance to any of the

following will be treated as violation of the procedure:

a) If misleading information is deliberately supplied or information is deliberately withheld.

b) If evidence is wilfully withheld, removed, disturbed, tampered with or distributed without the

relevant permission.

c) If a witness or any person involved in the incident investigation process is victimised or

intimidated.

d) If notification of the incident is not given within the specified time frames.

e) If prioritisation of the incident is deliberately or wilfully manipulated to indicate a lower

priority.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

f) If any incident is not fully investigated within the time frames specified.

g) If incidents are deliberately classified wrongfully.

h) If any incident is not recorded.

i) If corrective actions are not implemented within the time frames agreed and captured in

Sap eh&s.

j) If the effectiveness of corrective actions is not assessed within the required time frames.

Note 1: The collection of evidence for the purpose of the disciplinary process must be conducted

separately from the occupational health and safety incident investigation process.

Note 2: The disciplinary process must collect its own evidence.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

5. Acceptance

This document has been seen and accepted by:

 OHS Steering Committee.

 Risk and Sustainability Management Committee.

6. Revisions

Date Rev. Compiler Remarks

 Procedure reviewed due to

March 2021 9 M Zondi

request from business.

June 2018 8 M Zondi  Inclusion of the Full Time Health

and Safety Representative in OHS

Investigation as committee

members.

October 2017 7 M Zondi  Align to current business

requirements, e.g. Management of

Occupational Diseases, review

classification of incidents.

 Exclusion of environmental

requirements from the document.

November 2015 6 SN Middel Clarification required as requested by

the Legal Department with regard to

the investigation process into cases of

serious incidents and fatalities in so

far as alignment with the employer

investigation and the corporate

investigation process. To clarify the

corporate investigation process for

incidents where no injuries occurred

or in the case of third party

investigations with serious

consequences for the business.

April 2015 5 SN Middel OHS Steering Committee raised a

concern regarding the practicality of

managing incidents at the operational

level as some of the processes are

complex. This initiated a procedure

review.

7. Development Team

The following people were involved in the development of this document:

 As per the list below.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Unique Identifier: 32-95Occupational Health and Safety Incident

Management Procedure Revision: 9

Page:

8. Acknowledgements

Group/division name group/division name

Human Resources Duke Lebethe

Group Capital Division Ndiaphe Maphanga Division

Group Capital Division Sheryl Isaacs Eskom Rotek Industries Thanduxolo Zulu

Group Capital Division Frans Durand Eskom Rotek Industries Eunice Hamilton

Group Capital Division Althea Stuart Eskom Rotek Industries James Lubisi

Group Capital Division Albert Mogapi Eskom Rotek Industries Joyce Leshiba

Group Capital Division Loraine Smit Assurance and

Forensics Lesley Motshelanoka

Generation Division Marc Lebea Finance Division Theresa Nuthall

Generation Division Bob Phahle Finance Division Sekete Pule

Generation Division Fundisa Dangazele Risk and Sustainability Brenda Njotini

Generation Division Nompilo Dlamini Risk and Sustainability Mara De Kock

Generation Division Tendani Mukhuba Risk and Sustainability Sivendri Govender

Generation Division Happy Sithole Risk and Sustainability Mpapadi Monyela

Generation Division Nkosinathi Makhanya Risk and Sustainability Ntokozo Ngubane

Generation Division Jcp Coetzee Risk and Sustainability Mike Townsend

Transmission Division Refilwe Maswanganyi Risk and Sustainability Miranda Moahlodi

Transmission Division Revive Mkansi Risk and Sustainability Sibongile Masipa

Transmission Division Petrus Motsumi Risk and Sustainability Refilwe Sebothoma

Transmission Division Sifiso Ndlovu Risk and Sustainability Amy Seherie

Transmission Division Pieter Human Risk and Sustainability Sivuyisiwe Mqanto

Distribution Division Paulene Pirthi Executive Support Wandile Katoo

Distribution Division Donald Kekana

Distribution Division Laetitia Smith

Distribution Division Lenny Babulall

Distribution Division Bertie De Jager

Distribution Division Nicholas Sibiya

Distribution Division Silindokuhle Sithebe

Group Commercial Mikateko Chauke

Group Commercial Meisie Sindane

Group IT Pumeza Mabunda

Human Resources Jan Olckers

Division

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Eskom and its subsidiaries will conduct business with respect and duty of care for people to ensure

that no operating condition or urgency of service endangers the life of anyone or causes injury, illhealth or damage to the environment. Eskom is committed to preventing all work-related injuries and

ill-health. In fulfilling this commitment to protect people, the environment and property, management

will provide and maintain a safe and healthy work environment, in accordance with industry

standards and compliance with legislative requirements.

At-risk behaviour leads to incidents. Life-saving Rules are safety rules created to enforce zero

tolerance for serious at-risk behaviours. These rules have been determined in terms of the

consequences of the behaviours they describe, that is, a particular set of behaviours or actions with

a high probability of causing disabilities or fatalities when performed.

The Eskom Life-Saving Rules complement our existing health and safety best practices and are

safety rules to be followed at all locations.

The Life-Saving Rules apply to all Eskom employees, agents, consultants, and contractors. Visitors

to Eskom should also respect and adhere to these rules as applicable and could be instructed to

leave the Eskom premises with immediate effect should they refuse to do so.

2. Supporting Clauses

2.1 Scope

This standard shall apply at all Eskom sites to promote a safe working environment for all Eskom

employees, agents, consultants, and contractors. Visitors to Eskom should also respect and adhere

to these rules, as applicable.

2.1.1 Purpose

This standard clarifies the six most prominent causes of serious injuries, and fatalities within Eskom,

and Eskom’s intention to enforce “ZERO TOLERANCE” concerning non-adherence to these rules,

due to the potential consequences of serious injury or fatality at the workplace.

2.1.2 Applicability

This standard shall apply throughout Eskom Holdings SOC Limited, its divisions, subsidiaries, and

entities wherein Eskom has a controlling interest and/or Eskom contractors unless specifically

exempted by Risk and Sustainability, where the business transacted may be completely different to

the core business of Eskom.

2.1.3 Effective Date

This document will be effective from the date of authorisation.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

Note: The documents listed below are not an exhaustive list of Eskom policies, procedures,

standards, work instructions, safe work procedures and method statements that are utilised when

performing work.

2.2.1 Normative

[1] Occupational Health and Safety Act .

[2] ISO 9001 Quality Management Systems.

[3] ISO 45001 Occupational Health and Safety Management Systems – Requirements.

[4] 32-37 Substance Abuse Procedure.

[5] 32-95 Environmental, Occupational Health and Safety Incident Management Procedure.

[6] 32-136 Contractor Health and Safety Requirements.

[7] 32-345 Eskom Vehicle Safety Specification.

[8] 32-407 Behavioural Safety Observations.

[9] 32-418 Working at Heights Standard.

[10] 32-477 Safety, Health and Environment Training and Development Procedure.

[11] 32-520 Occupational Health and Safety Risk Assessment Procedure.

[12] 32-524 Developing a SHE Specification.

[13] 240-150642762 Plant Safety Regulations.

[14] 32-726 SHE requirements for Eskom Commercial Process.

[15] 32-727 Safety, Health, Environment and Quality Policy.

[16] 240-114967625 Operating Regulations for High Voltage Systems.

[17] 240-61523882 LV Operating Regulations

[18] 32-1112 Disciplinary Code.

[19] 32-1113 Disciplinary Procedure.

[20] 240-44175132 Eskom Personal Protective Equipment Specification.

[21] 240-62946386 Vehicle and Driver Safety Management Procedure.

[22] 240-43848327 Right to Refuse Employees’ Right of Refusal to Work in an Unsafe Situation

Procedure.

[23] 240-84733329 Medical Surveillance Procedure.

[24] 240-100979499 Personal Protective Equipment for Working at Heights Specification.

[25] 240-78692652 Standard for use and maintenance of Earthing Gear

[26] 240-69125290 Standard for the use of Equipotential Earth Footplate or MAT

[27] 240-146738795 Distribution High-voltage live working

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

[28] 240-60725816 Transmission High-voltage live working

2.2.2 Informative

[29] National Road Traffic Act .

[30] 240-58554227 Health and Safety Agreement

2.3 Definitions

2.3.1 Contractor: (Also referred to as mandatory as per section 1 of the OHS Act): Any employer

formally contracted (directly or indirectly) by Eskom and who performs work and supplies a

service, product, equipment or material to advance Eskom’s business or other interests is

classified as a contractor. This includes Eskom non-executive board members, personal

contractors (that is, consultants) and third-party contractors (that is, vendors, suppliers,

agents, joint ventures, principal contractors and subcontractors).

2.3.2 Equipotential zone: means a safe work area created to ensure that any two or more conducting

parts that can be touched by a person simultaneously are bonded together by approved earthing leads

to ensure a zone of equal potential between different parts of the working area.

2.3.3 Life-Saving Rule: Rules that, if not adhered to, have the potential to cause serious harm to

people. The consequences of a person knowingly and wilfully violating this rule will result in

a disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

2.3.4 Visitors: Any person (including a minor) who visits an Eskom site/office during working hours

to attend a meeting or for any reason whatsoever.

2.3.5 Work at height: This means any work performed above a stable work surface or where a

person puts himself/herself in a position where he/she exposes himself/herself to a fall from

or into. Work at height is, as a result, work in any place (except a staircase in a permanent

workplace), including a place at, above or below ground level, where a person could be

injured if he/she fell from that place. Access and egress that present a risk of fall can also be

classified as work at height.

2.3.6 Zero Tolerance: The standard that provides for the imposition of severe consequences for a

prescribed offence or behaviour without making exceptions for extenuating circumstances.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

2.4 Abbreviations

Abbreviation Explanation

ISO International Standard Organisation

OHS Occupational Health and Safety

ORHVS Operational Regulations for High Voltage Systems

PPE Personal Protective Equipment

PSR Plant Safety Regulations

PTW Permit to Work

SHEQ Safety, Health, Environment, and Quality

SOC State-Owned Company

2.5 Roles and responsibilities

2.5.1 Risk and Sustainability OHS Department

The Risk and Sustainability OHS Department shall:

a) Compile and review the Life-Saving Rules for Occupational Health and Safety;

b) Develop awareness material;

c) Ensure that the rules are communicated throughout the business;

d) Ensure compliance is monitored; and

e) Ensure that violations that are related to safety incidents are communicated to the

organisation.

2.5.2 All Groups/Divisions

The management at Group/Divisional/Subsidiaries level shall be responsible for:

a) Implementing the Eskom Life-Saving Rules in their Groups/Divisions/Subsidiaries/

Clusters/Business Units.

b) Communicating to all their employees, contractors, contractor employees and visitors the

importance of compliance with the Eskom Life-Saving Rules and the consequences of non-

compliance therewith. This includes communicating Life-Saving Rules to all new employees

and new contractors.

c) Ensuring that the awareness material is made available, distributed and displayed at all

workplaces.

d) Ensuring all employees sign confirmation that the rules have been discussed with them, that

they understand the rules and the consequences of violating these rules and retain copies

thereof.

e) Investigating any violation of a Life-Saving Rule and initiate the disciplinary process within

five (5) working days.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

f) Ensuring consistency in the application of appropriate sanctions on employees, contractors

and contractor employees.

2.5.3 All employees (Eskom and contractors)

a) Always observe and adhere to the Life-Saving Rules.

b) Ensure that you have the relevant training, competence and/or authorisation before

undertaking any task.

c) Avoid taking shortcuts when executing tasks. Always do the right thing even when no one is

watching.

d) Only perform work that you are authorised to do.

e) Where the situation exists that there is a likelihood of a contravention of a Life-Saving Rule,

you shall exercise the right to refuse to perform such work.

2.6 Process for monitoring

Groups/Divisions shall be responsible for ensuring compliance with the standard through their annual

audit and inspection plans.

2.7 Related/Supporting documents

[1] 240-62196227 - Life-Saving Rules – revision 6 (superseded).

[2] 240–63942960 - Life-Saving Rule Acknowledgement Form Document Content.

3. Document content

Life-Saving Rules are safety rules that, if not adhered to, have the potential to cause serious harm

to people. The consequences of a person knowingly and wilfully violating these rules will result in a

disciplinary process in accordance with the Eskom Disciplinary Code and Procedure.

The objective of this Standard is to clarify Eskom’s intention to enforce “ZERO TOLERANCE” with

respect to behaviour resulting in serious risk to an individual at the workplace.

It must be noted that the content of this standard does not detract from the requirements for safe

behaviour for all other work-related activities or other health and safety requirements, but rather

emphasises the importance thereof.

3.1 Eskom Life-Saving Rules

3.1.1 Rule 1: open, isolate, test, earth and create an equipotential zone

Before touch

To ensure a safe electrical work environment, no person may work/operate on, around or near any

electrical network, line or apparatus, electrically connected to the power system and/or electrically

charged and/or not electrically charged unless:

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

a) He/she is trained and authorised as competent for the task to be done;

b) There is a valid permit to work where required and they are being supervised by a competent

person;

c) A pre-task risk assessment to identify all risks and hazards has been conducted before any

work commences;

d) He/she follows the requirements on OPEN, ISOLATE, TEST, EARTH, AND CREATE AN

EQUIPOTENTIAL ZONE BEFORE TOUCH, based on applicable/related standards,

procedures and outcome of risk assessment fit for the type of work or task to be performed;

e) The work area shall be within the equipotential zone, with the working earth visible at all

times.

f) The authorised person has physically shown all team members that the apparatus is safe to

work on;

g) He/she makes the specific electrical environment safe before performing the work; and

h) All the appropriate PPE (including face shield and insulated gloves for 1low voltage work) are

worn.

Note: The equipotential zone is only applicable for work being done on medium and high voltage

apparatus.

3.1.2 Rule 2: hook up at height

Working at height is a significant part of work in Eskom Holdings and is regarded as a high-risk

activity, as a result, all precautions must be taken to prevent incidents while working at height.

Wherever reasonably practicable, preference must be given to the performance of work at ground

level as opposed to work in an elevated position. Where work in an elevated position is necessary,

the requirements in this document and all other Eskom requirements pertaining to working from

height shall apply.

No person may work at height where there is a risk of falling unless:

a) A Fall Protection Plan has been developed by a trained fall protection plan developer and

communicated to all employees working at height based on the scope of work/task;

b) He/she is medically fit to work at height;

c) He/she is trained in accordance with Eskom’s requirements for working at height

d) A pre-task-specific work at height risk assessment to identify all risks and hazards has been

conducted and communicated to all participants before commencing any work of this nature;

e) He/she appropriately conducts work as determined by the risk assessment;

f) He/she is appropriately secured during ascending and descending where applicable; and

g) He/she is using an Eskom-approved fall arrest system where applicable.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

3.1.3 Rule 3: buckle up

Where required, the proper wearing of seat belts for any driver, operator and passenger is mandatory

in all vehicles/equipment when driving and/or travelling for Eskom business purposes. The driver is

obligated to ensure that he/she as well as all passengers are properly seated and wearing their

seatbelts at all times while being transported in the vehicle, as per Eskom specifications.

Note: This rule is applicable on any road or parking lot, irrespective of the speed, and when the

vehicle moves in a forward or backward direction.

3.1.4 Rule 4: be sober

No person who is under the influence or who appears to be under the influence of intoxicating liquor

or drugs will be permitted to enter or remain on an Eskom site conduct Eskom business or

drive/operate a vehicle/equipment for Eskom business purposes.

This includes any level of alcohol or the presence of any drugs, controlled substances, and/or illegal

substances in the body that impairs or could impair mental and physical functioning, irrespective of

when the substance was used.

3.1.5 Rule 5: ensure that you have a permit to work

No person shall work without the required Permit to Work (PTW), which is governed by but not limited

to:

a) Plant Safety Regulations; or

b) Operating Regulations for High Voltage Systems (ORHVS) (handover or permit); or

c) Low Voltage Operating Regulations; or

d) Any other activity where a permit is required, for example, driver and statutory permits.

No apparatus is to be returned to service without the cancellation of all permits on that plant in

accordance with procedure, unless permission is granted for a particular plant to be returned to

service with permits still open, like in the case of redundant systems.

NOTE: In the case of live work, a “Live Work Declaration Form” is to be completed by the authorised

person, who is the person responsible for the safe execution of work according to relevant standards

and procedures.

3.1.6 Rule 6: ensure safe live working

To ensure safe live work, each live worker shall:

a) Ensure all live work basic principles are adhered to, as outlined (for the method being used)

in the High Voltage Live Working Standard for the respective division.

b) Observe and maintain the minimum approach distance (MAD).

c) Only perform live work (never mix live and dead work on the same site at the same time –

Refer to ORHVS Section 7 and 5 handouts respectively).

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

d) Perform tasks they are authorised for and only undertake tasks that are documented in the

respective Task Manual (TM). Only work on one potential (voltage) at a time.

3.2 Consequences of Violating a Life-Saving Rule

In terms of general health and safety in Eskom, if any of the Life-Saving Rules are violated, it will be

treated as serious misconduct, and result in a disciplinary process in accordance with the Eskom

Disciplinary Code and Procedure.

It must be highlighted that Eskom takes a ZERO TOLERANCE stance to violation of these rules.

Depending on the circumstances, Eskom reserves the right, where a contractor manager/supervisor

allows the violation of a Life-Saving Rule, to suspend the contractor’s activities while determining an

appropriate sanction.

Where a contractor employee allegedly violates a Life-Saving Rule, the contractor shall immediately

remove the employee from the site and initiate the disciplinary process. The contractor shall

investigate any violation of a Life-Saving Rule and initiate the disciplinary process within five (5)

working days of the violation. The contractor shall furnish Eskom with a copy of the sanction after

the disciplinary process.

4. Acceptance

This document has been seen and accepted by:

Name Designation

Kerseri Pather General Manager – Risk & Sustainability

Miranda Moahlodi Senior Manager – Risk & Sustainability – OHS

Risk and Sustainability Members of the Risk and Sustainability Management Committee

Management Committee

Centralised Consultative Forum Members of the Centralised Consultative Forum

HR Policies and Procedures Members of the Human Resources Policies and Procedures

Committee Committee

OHS Steering Committee Members of the OHS Steering Committee

5. Revisions

Date Rev. Compiler Remarks

February 2025 7 K Modiole Document due for review and

alignment to the organisational

changes

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

Date Rev. Compiler Remarks

January 2017 6 A Stramrood Substituted the words “Disciplinary

hearing” with Disciplinary process.

Updated the Purpose and

Applicability to specify that this

Standard applies to contractors.

Updated Normative and Informative

References. Updated Definition

section by removing agent and

consultant as these have been

incorporated into the definition of

contractor. Updated the definition of

Work at height and Zero Tolerance.

Reviewed and updated the Roles

and Responsibilities section and

Process for monitoring. Added

permit requirement to Rule 1,

updated Rule 2 - Removed the

words “psychologically fit to work”

as this is no longer a requirement in

terms of the Construction

Regulations, 2014 and updated

Rule 3 – Removed the words “(for

example transporting people on the

back of trucks in a cabin)” Updated

Consequences of violating a Life-

Saving Rule with regard to

contractors.

October 2015 5 A Stramrood The revision date needed to be

extended. The content is still valid

and the same.

May 2012 4 S Govender Amended Section 3.6

Consequences of Violating a Life-

Saving Rule to align with EXCO

decision.

March 2013 3 S Govender Changed Cardinal Rules to Life-

Saving Rules and amended content

to ensure a better understanding of

the intent and requirements.

September 2010 2 K Terblanche The content of Rev 1 was

incorporated into the new policy

template. The content was revised

and updated.

December 2008 1 K Terblanche Annexure 1: Acknowledgement of

Eskom Life-saving Rules of this

document was removed. The

references made to Annexure 1 in

paragraphs 3.5.2 and 3.8 were also

removed.

August 2008 0 K Terblanche The document with reference

numbers 32-421 was developed

and approved.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

Life Saving-Rules Unique Identifier: 240-62196227

Revision: 7

Page:

6. Review Team

The following people were involved in the review of this document:

Kgosi Modiole
Sivi Govender
Peter May
Mike Townsend
Sheryl Issacs
Marc Lebea
Mathula Thulare
Jayson Naicker
Nalini Ramnarian
Bertie de Jager
Loraine Smit
Sifiso Ndlovu
Silindokuhle Sithebe
David Fankomo
Petrus Motsumi
Mike Voudouris (Distribution Live Work SME)
Eric Marshall (NTCSA Live Work SME)
Distribution Live Work Care Group
Distribution Live Work Managers Forum
Raj Rajkumar – Transmission BIPM
Andre van Heerden - Distribution Training
Francois Du Toit – Officer Technical Support

7. Acknowledgements

None

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

third parties without the written consent of Eskom Holdings SOC Ltd, © copyright Eskom Holdings SOC Ltd, Reg No 2002/015527/30

This procedure guides the Eskom business in addressing the risks relating to frequent travelling on

Eskom business, especially over long distances, and in enhancing the general standard of driver

and vehicle safety, as well as learning from positive practices associated with safe driving.

2. Supporting clauses

2.1 Scope

This procedure describes the purpose, scope, sequence of activities, control points, and

responsibilities required to perform a high-level managerial, administrative, and technical function

regarding the management of driver and vehicle safety, including mobile equipment safety training

and assessment across Eskom Holdings SOC Limited, including its subsidiaries.

2.1.1. Purpose

The purpose of this procedure is to standardise driver and vehicle safety requirements across

Eskom and to ensure that effective driver and vehicle safety management programmes are

implemented by the divisional/operating unit (OU)/business unit (BU) managers responsible for

achieving safe driving practices, thereby preventing vehicle accidents and/or incidents.

2.1.2. Applicability

This procedure applies to all drivers and vehicles used when performing work for Eskom Holdings

SOC Limited and its subsidiaries, including contractors and consultants (who are using Eskomsubsidised transport) and any person insured directly or indirectly by Eskom and driving a vehicle

outside the borders of South Africa.

2.1.3. Effective date

This procedure will be effective from the date of authorisation.

2.2 Normative/informative references

Parties using this document must apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] ISO 9001: Quality Management Systems

[2] K53 Systematic Procedure to Ensure Professionalism in Vehicle Handling and Preventive

Maintenance in Terms of the National Road Traffic Act

[3] Compensation for Occupational Injuries and Diseases Act

[4] National Road Transport Act

[5] Occupational Health and Safety Act

[6] 32-345: Eskom Vehicle Safety Specifications

[7] 32-477: Safety, Health, and Environmental Training and Development Procedure

[8] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

[9] 32-95: Environmental, Occupational Health, and Safety Incident Management Procedure

[10] 32-1108: Car Schemes Procedure

[11] 32-129: Managing Eskom Business Vehicle Scheme

[12] 240-88365419: Eskom Driver Training Standard

[13] 240-62582234: Occupational Health and Safety (OHS) Roles and Responsibilities and

Statutory Appointments

[14] 240-62196227: Life-Saving Rules Standard

2.2.2 Informative

[15] 240-42363857: Insurance Motor Claims Procedure

[16] 240-62989893: Driver Vehicle Accident Reporting Form

[17] 240-62989991: Eskom Vehicle Driver Permit Process

[18] 240-62990141: Driver Risk Profile Assessment

[19] 240-84271382: Temporary Driver Permit Authorisation Letter

[20] 240-115053509: Travelling Route Risk Assessment

[21] 240-115172327: Eskom Driver Permit Template

[22] 240-125521822: Eskom Pre-towing Inspection Checklist (for LDVs and Sedans)

[23] 240-125522238: Eskom Pre-towing Risk Assessment

[24] 240-125522494: Eskom Vehicle Inspection Checklist (Scheme/Private Vehicles Used for

Business Trips)

[25] 240-66796662: Acceptance of Responsibility Driver Pledge

[26] 32-37: Substance Abuse Procedure

[27] 32-136: Contractor Health and Safety Requirements

[28] 240-84733329: Medical Surveillance Procedure

[29] 32-1112: Disciplinary Code

[30] 32-1113: Disciplinary Procedure for Bargaining Unit Employees

[31] 240-HRBE00030T: Disciplinary Procedure for Managerial Employees

[32] ISO 9001: Quality Management Systems – Requirements

[33] SANS 1 0228: The Identification and Classification of Dangerous Goods

[34] SANS 1 0232-1: Emergency Information System Part 1 – Road Transportation

[35] SANS 1 0232-3: Emergency Information System Part 3 – Emergency Response Guide

[36] SANS 1 0231: Operation Requirements for Road Vehicles

[37] SANS 1 0230: Inspection Requirements for Road Vehicles

[38] SANS 1 0229: Packaging of Dangerous Goods for Road and Rail Transportation in South

Africa

[39] SANS 1398: Road Tank Vehicles for Petroleum-Based Flammable Liquids

[40] SANS 1518: Transport of Dangerous Goods – Design, Construction, Testing, Approval, and

Maintenance of Road Vehicles and Portable Tanks

[41] 240-84520108: Public Safety Management Standard

[42] 240-43848327: Right to Refuse Procedure

[43] Administrative Adjudication of Road Traffic Offences Act (AARTO)

[44] 240-122002206: Directive for the Implementation of the National Treasury Instructions 03

and /2018 on Cost Containment Measures

2.3 Definitions

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

Definition Explanation

Authorised service A person who is in possession of a Transport Education Training

provider (driver Authority (TETA) certificate that is registered under the Department of

instructor) Education, Development, and Training and is issued with an education,

training, development, and practices (ETDP) assessor certificate. The

instructor must be in possession of a valid Member of the Executive

Committee (MEC) of Transport certificate.

Banksman (reversing The skilled person who directs the operation of a crane or larger vehicle

assistant) from the point near where loads are attached and detached.

Competent driver Any driver who has the necessary knowledge, skills, training,

experience, and qualifications and who is specifically licensed for a

particular class of vehicle and/or specialised vehicles/equipment to

perform the required work safely.

Construction vehicle A vehicle used as a means of conveyance for transporting persons or

material or both persons and material on and off the construction site

for the purposes of performing construction work.

Construction work Any work in connection with:

a) the construction, erection, alteration, renovation, repair, demolition,

or dismantling of, or addition to, a building or any similar structure;

b) the construction, erection, maintenance, demolition, or dismantling

of any bridge, dam, canal, road, railway, runway, sewer, or water

reticulation system, or the moving of earth, the clearing of land, or

the making of an excavation, piling, or any similar civil engineering

structure or type of work.

Contractor Contractor (also referred to as a mandatory in accordance with section

1 of the OHS Act): for the purpose of this document, any employer

formally contracted (directly or indirectly) by Eskom and who performs

work and supplies a service, product, equipment, or material for the

purposes of advancing Eskom’s business or other interests is classified

as a contractor. This includes Eskom Board members, personal

contractors (in other words, consultants), and third-party contractors (in

other words, vendors, suppliers, agents, joint ventures, principal

contractors, and subcontractors).

Daytime running lamp These are lights that are switched on during the daytime to ensure

better visibility of vehicles on the road.

Dipped beam Setting the headlamps of a vehicle to provide adequate forward and

lateral illumination, with limits on light directed towards the eyes of other

road users. “Low beam”, “passing beam”, or “meeting beam” has a

similar meaning.

Distracted driving The act that a driver performs while driving and engaging in other

activities that take the driver’s attention away from driving and divert

his/her attention from the road.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

Definition Explanation

Driver Any person driving a vehicle on Eskom business, which vehicle is

insured by Eskom or privately, regardless of whether the person is

employed by Eskom or not. “Driver” includes drivers of subsidised

transport responsible for the transport of Eskom employees,

contractors, or consultants, subject to such transport being contractually

insured by Eskom in some way or another.

Driver camera A video event recorder that monitors driving behaviour, captures driving

behaviour on a triggered event, and provides real-time driver feedback

to management.

Driver

Training provided by an accredited service provider listed by, and in

training/awareness accordance with, the Eskom Academy of Learning (EAL)

processes.

It also refers to internal structured interventions with the aim of

positively changing the behaviour and informing Eskom drivers

regarding their skills, experience, qualifications, and changes to

legislation/policies.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

Definition Explanation

Employee A person appointed and remunerated by Eskom who performs duties.

Any person who has entered into, or works under, a contract of service,

apprenticeship, or learnership with an employer, whether the contract

is explicit or implicit, oral or in writing, whether the remuneration is

calculated by time or work done and is paid for in cash or in kind or

tacitly (by tacit agreement), and includes a case where such a person

is under the control, instruction, and supervision of his/her employer,

namely, the following:

a) A permanent (Eskom) employee, which includes the following:

A full-time employee
A part-time employee
A shift worker
A person referred to as a learner (section 18.1) or an apprentice

in the Conditions of Service for Bargaining Unit Employees

b) A non-permanent employee, which includes the following:

A person placed through a temporary employment service

(TES) (includes a labour broker/personnel agency)

A temporary employee
A casual employee employed for the purpose of the employer’s

operating units

An occasional employee
A vacation student
Contractors (third-party contractors/principal consultants,

contractors, appointed contractors, fixed-term contractors,

service providers, and suppliers)

A person under a learnership contract (section 18.2)

c) A bursary holder while under the supervision and/or direction of an

employer

Note 1: an employee only has one employer at any time. The employer

is the person with whom he/she is in a contractual relationship of

employment, even when he/she performs his/her contractual

obligations for another person.

Note 2: a pensioner is excluded because he/she is not regarded as an

employee, as the employee-employer relationship no longer exists.

Employer Any person who employs or provides work to a person and remunerates

that person or who expressly or tacitly undertakes to remunerate

him/her, excluding labour brokers (temporary employment service

agents) as defined in the Labour Relations Act and in terms

of the OHS Act.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

Definition Explanation

Eskom driver permit A written authorisation issued by the employer/responsible manager to

an Eskom driver based on the recommendation of an authorised driver

assessor or reissued by the manager/employer in accordance with the

Driver Risk Profile Assessment Template (240-62990141), provided

that the driver is certified as medically fit to drive a specific class of

vehicle.

Eskom driver permit A standard driving skills assessment, conducted by an authorised driver

assessment assessor, to determine the competency level of a driver/operator by

means of a practical test based on the K53 standard, supported by a

copy of a medical fitness certificate.

Eskom-owned Any vehicle purchased by Eskom Holdings SOC Limited or its

vehicles subsidiaries, excluding any other vehicle the employee makes available

for business purposes and that is insured by Eskom or privately.

Event Any observable or extraordinary occurrence. An event could be the

product of a chain of occurrences.

Flagman A person who directs traffic through a construction site or other

temporary traffic control zone past an area using signs or flags. The

flagman is responsible for maintaining the safety and efficiency of traffic,

as well as the safety of road workers, while allowing construction,

accident recovery, or other tasks to proceed.

K53 Systematic procedure to ensure professionalism in vehicle handling and

preventive maintenance.

Medical fitness A certificate issued in terms of medical surveillance and used for the

certificate control of Eskom employees, using the occupational risk exposure

profile (OREP) form.

Reasonably Practicable in the context of this document, having regard to the:

practicable a) severity and scope of the hazard or risk to vehicle safety;

b) state of knowledge reasonably available concerning the hazard or

risk;

c) state of knowledge reasonably available concerning any means of

removing or mitigating that hazard or risk;

d) availability and suitability of means to remove or mitigate that hazard

or risk; and

e) cost of removing or mitigating that hazard or risk in relation to the

benefits derived from it.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

Definition Explanation

Registered driver A competent person who is appointed as a driver assessor in Eskom to

assessor evaluate drivers and who is in possession of a provincial driver

(national/site driver instructor’s certificate that was issued by a provincial Member of the

assessor) Executive Committee (MEC) of Transport.

Eskom (EAL) will appoint national driver assessors and site driver

assessors.

National assessors will attend training and be evaluated annually

in line with the MEC process.

Site driver assessors only need to be evaluated once off in terms

of the MEC requirements.

Responsible manager A manager of a department, section, or operating/business unit who has

been appointed as part of the Eskom delegation of authority process,

with the aim of assisting the applicable 16(2)-assigned person in

executing his/her duties in terms of the Occupational Health and Safety

Act.

Specialist A term referring to land vehicles that meet certain criteria. They must be

vehicle/equipment intended for use primarily in locations other than the public road, they

must be land vehicles, and they must be mostly used on the insured’s

property.

Signalman A person who historically gave signals using flags and light. Signalmen

usually work in rail transport networks, armed forces, or construction (to

direct heavy equipment such as cranes).

Texting while driving Also called texting and driving, this is the act of composing, sending, or

reading text messages and email or making similar use of the Web or

social media on a mobile phone while operating a motor vehicle.

Vehicle Any vehicle propelled by petrol, diesel, or an electric energy source,

used to perform work and/or to transport passengers for Eskom

business.

It includes towing vehicles, trailers, mobile equipment, and any other

vehicle/specialised vehicle, whether it is leased, rented, or a car

scheme vehicle (refer to the Eskom Car Scheme Procedure (32-1108)),

or any vehicle the employee makes available for business purposes and

that is insured by Eskom or privately. This also includes private and

contractor vehicles used for Eskom business.

Vehicle monitoring A device fitted to a vehicle to monitor the speed, distance travelled,

device (VMD) location, and tracking of the vehicle.

Vehicle safety The study and practice of design, construction, equipment, and

regulation to minimise the occurrence and consequences of vehicle

accidents.

2.4 Abbreviations

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

Abbreviation Explanation

AARTO Administrative Adjudication of Road Traffic Offences Act

ABS Anti-lock braking system

A&F Assurance and Forensic

BU Business unit

EAL Eskom Academy of Learning

ETDP Education, training, development, and practices

LED Light-emitting diode

ISO International Organization for Standardization

LDV Light Delivery Vehicle

MEC Member of the Executive Committee

OHS Occupational health and safety

OREP Occupational risk exposure profile

OU Operating unit

PRDP Professional driver’s permit

SANS South African National Standards

SETA Sector Education and Training Authority

SHEQ Safety, health, environment, and quality

TES Temporary employment service

TETA Transport Education Training Authority

VMD Vehicle monitoring device

2.5 Roles and responsibilities

In terms of section 16(2) of the Occupational Health and Safety (OHS) Act, the delegated employer,

together with appointed responsible managers in accordance with the OHS Roles and

Responsibilities and Statutory Requirements Standard (240-62582234), is responsible for ensuring

compliance with this procedure within his/her designated area of responsibility.

2.6 Process for monitoring

Compliance with the requirements of this procedure must be audited as part of the compliance

audits performed by the divisions/operating units/business units/clusters at least annually as part

of an internal review process.

The amendments to the revised document must be implemented with immediate effect and may

be audited after a period of six months from the date of authorisation in terms of the respective

OU/BU/divisional audit schedules.

2.7 Related/supporting documents

This document supersedes Revision 6 of the Vehicle and Driver Safety Management Procedure

(240-62946386).

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

3. Driver and vehicle safety management procedure

3.1 General requirements

Eskom takes a ZERO TOLERANCE stance on at-risk behaviour relating to health and safety.

Eskom will, therefore, view any lack of adherence to the following regarding, but not limited to, atrisk behaviour in a very serious light.

3.1.1. The employer must ensure that the requirements of this procedure are communicated and

implemented with respect to all Eskom employees and any other person authorised to

drive a vehicle for Eskom’s business purposes. The procedure includes Eskom vehicles,

privately owned vehicles used for business purposes or hired vehicles, Eskom scheme

vehicles, or any vehicle the employee makes available for business purposes and that is

insured directly or indirectly by Eskom. This is necessary to ensure legal compliance, to

promote awareness of road safety, and to encourage specialised driver training, where

applicable.

3.1.2. The requirements in this document relate to roadworthiness, vehicles being fitted with anti-

lock brakes (ABS) and dual air bags (excluding specialised vehicles that cannot be fitted

with such), the wearing of safety belts, and the prohibition against transporting any person

on the back of a vehicle such as an LDV or a truck. They also apply to drivers of subsidised

transport, contractors, and consultants executing their contract with Eskom or any vehicle

used for Eskom business, including vehicles used for commuting purposes on a

contractual basis.

3.1.3. Where required, the division may develop its own internal supporting documents to comply

with this procedure.

3.1.4. The requirements specified in this procedure are mandatory, and if a conflict arises, this

procedure takes precedence. All drivers and passengers must obey all vehicle safety

requirements in terms of the National Road Traffic Act , as amended, including

other relevant provincial or local requirements.

3.1.5. The use of motorcycles for Eskom business is prohibited. In cases where this mode of

transport is deemed to be the only option, divisional OHS Departments are to consider

relevant risks and implement appropriate control measures.

3.1.6. Quad bikes may only be used for work-related duties and are only permitted if the user is

declared competent by a pre-approved Eskom driver assessor.

3.1.7. Specialised golf carts used for maintenance and transporting employees on Eskom

premises are only permitted if the user has a valid Code B driver’s licence and is declared

competent by the supplier.

3.1.8. Single-person upright wheelers are used for patrolling inside the Eskom premises and are

only permitted if the user is trained and declared competent by the supplier.

3.1.9. Scheme vehicle owners can use pool vehicles (in this case, a 4x4 LDV) to access different

construction work areas on site in line with the Eskom Car Scheme Procedure (32-1108)

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

or be allowed as passengers in pool vehicles to access different construction work areas

on site if their scheme vehicles are not appropriate vehicles for the relevant terrain. Prior

written approval from the employee’s responsible manager is required.

3.2 Employer’s responsibilities

Eskom Holdings must take all reasonably practicable steps to prevent vehicle accidents and harm

to any person, including members of the public, and damage to property. By virtue of his/her

delegation of authority, the responsible manager or his/her delegates is/are responsible for driver

and vehicle safety management.

To implement and comply with driver and vehicle safety and by virtue of delegation of authority, the

employer may assign specific or general duties to any person under his/her control in terms of the

OHS Act and in terms of the OHS Roles and Responsibilities and Statutory

Appointments Standard (240-62582234).

The employer must do the following:

3.2.1. Introduce and maintain driver and vehicle safety awareness programmes in his/her area

of responsibility.

3.2.2. Ensure that each driver is certified as medically fit.

3.2.3. Not permit an employee to drive a vehicle if the employee has been certified medically

unfit to do so or if the medical certificate of fitness has expired.

3.2.4. Ensure that an employee driving a vehicle is informed to avoid any distractions, for

example, using a cell phone, eating and/or drinking, personal grooming, lighting a cigarette

or smoking, etc., as these have an impact on a driver’s situational awareness while driving.

The use of a cell phone hands-free kit or Bluetooth connection is only permissible in the

case of (i) receiving a call and continuing with that call in the event that it is an emergency

and/or (ii) making a call in the case of an emergency only.

3.2.5. Under no circumstances are employees allowed to attend MS Teams meetings, via their

laptop or cell phone, while driving.

3.2.6. Ensure that every driver, when driving for Eskom’s business, is in possession of a valid

national driver’s licence, as well as an Eskom driver permit, as specified in the Eskom

Vehicle Driver Permit Guideline (240-62989991).

3.2.7. Where reasonably practicable, provide driver training to an Eskom employee in a vehicle

similar to the vehicle used for Eskom business purposes. Work conditions must be taken

into account when structuring the training requirements.

3.2.8. Based on a risk assessment conducted by the divisions, where a first-aid kit and/or fire

extinguisher has been supplied, it is recommended that the appropriate Eskom guidelines

be adhered to with respect to their purchase, and Eskom employees are to be provided

with the appropriate accredited training.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

3.2.9. Ensure that all Eskom-owned vehicles or any other vehicles used for Eskom business are

inspected and maintained in a roadworthy condition.

3.2.10. Ensure that the contractor, as an employer in his/her own right, makes certain that all

vehicles used for Eskom business are inspected and maintained in a roadworthy condition.

3.2.11. Where reasonably practicable, monitor compliance with the roadworthiness of contractor

vehicles, including vehicles used for commuting purposes on a contractual basis.

3.2.12. Ensure that contractor vehicles that have been retrofitted or modified with passenger seats

are approved by the licensing authority.

3.2.13. Ensure the following before authorising an Eskom pool vehicle request:

a) The driver is in possession of a valid Eskom driver permit for the type of vehicle

being driven, as stipulated in the Eskom Vehicle Driver Permit Guideline (240-

62989991).

b) The driver is in possession of a valid national driver’s licence suitable for the type of

vehicle being driven, including consideration of manual versus automatic

transmission, which must be at least the following:

i) A Code B driver’s licence for light vehicles.

ii) A professional driver’s permit (PRDP):

for drivers transporting dangerous goods;

for drivers transporting passengers for payment; and

for drivers driving a passenger vehicle that seats 12 passengers or more.

iii) A Code C1 and Code C licence for a goods vehicle with a gross vehicle mass

that exceeds 3 500 kg.

iv) Forklifts in the business must be driven by a licensed driver (a minimum of a

Code B licence).

c) When a person is required to drive a vehicle that tows any unit with a gross vehicle

mass above 750 kg, for example, trailers, generators, or caravans, for Eskom

business, the driver must have the appropriate driver’s licence.

d) Where the licence was obtained from other countries, such licence must be

converted to a South African licence within five years of accepting permanent

residency. Where the employee from the foreign country holds an international

licence, only verification with the relevant embassy is required before the driver is

allowed to drive on Eskom business.

3.2.14. Ensure that all Eskom-owned self-propelled vehicles are fitted with a VMD and that:

a) the information from the VMD is monitored at least once per month and interpreted

for management purposes;

b) the device is able to identify the driver for the trip;

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

c) the integrity of the VMD information is protected; and

d) the system is connected and maintained in good working order at all times. If

defective, the device must be repaired as soon as is reasonably practicable by the

operating/business unit/site, but not later than 72 hours after the defect has been

identified.

Depending on the decision of the employer (OU/BU responsible manager), any vehicle not

used on public or national roads (such as forklifts or yellow plant) need not be fitted with a

VMD. The employer must ensure that such a vehicle, which must be in a roadworthy

condition in relation to its application, is not used on public or national roads at any time

and/or that the vehicle will not be driven at a speed exceeding 30 km per hour.

3.2.15. Ensure that all Eskom-owned self-propelled vehicles are fitted with a driver camera and

that:

a) the information is monitored at least once a week from the driver camera website

and interpreted for management purposes;

b) the device is able to identify the driver for the trip;

c) the integrity of the driver camera information is protected;

d) the system is connected and maintained in good working order at all times. If

defective, the device must be repaired as soon as is reasonably practicable by the

operating/business unit, but not later than 24 hours after the defect has been

identified; and

e) consistent managing and coaching of Eskom employees are done and managed by

the responsible manager/supervisor.

3.2.16. Ensure that all drivers and passengers wear safety belts while travelling in a vehicle.

Vehicles not fitted with safety belts must be retrofitted according to the vehicle

manufacturer and SANS specifications.

3.2.17. Ensure that all vehicles remain in a safe condition by checking the following:

a) That each driver, prior to every trip, performs:

i) in the case of Eskom-owned vehicles, the prescribed pre-trip inspection and

provides evidence of it by signing the pre-trip inspection sheet; and

ii) in the case of any other vehicle used for Eskom business purposes, a visual

inspection of the validity of the vehicle licence, the condition of all tyres,

indicators, lights, oil and water, or any aspect in relation to the roadworthiness

of the particular vehicle.

b) That, in the case of Eskom-owned vehicles, the fleet manager conducts a full vehicle

inspection at least once a year to ensure that each vehicle remains in a safe

condition.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

c) That, in the case of vehicles that are used for Eskom business, the responsible

manager ensures that annual vehicle inspections are conducted to ensure

compliance with the Eskom Vehicle Safety Specification (32-345).

3.2.18. Ensure that no employee, including a contractor employee or any other person, when on

an Eskom site and/or performing work for Eskom, is allowed to be transported on the back

of vehicles such as LDVs and trucks. All retrofitted vehicles must have a letter of approval,

available on site, from the licensing authority.

3.2.19. When purchasing an Eskom vehicle or renting a vehicle for Eskom business purposes,

the vehicle must comply with the Eskom Vehicle Safety Specifications (32-345), provided

that such vehicles are available from the manufacturer and supplier for a specific category

of vehicles.

3.2.20. Where an Eskom-owned vehicle or external rental vehicle is not available, the use of

private vehicles for Eskom business is only allowed if permission has been granted, in

writing, by the employer. The employee’s Eskom driver permit must still be valid.

3.2.21. Where an alternative vehicle is used instead of a scheme vehicle, in other words, a private

vehicle or any vehicle the employee makes available for Eskom business purposes and

that is insured by Eskom or privately, it is required that:

a) such usage should be with the knowledge and written consent of the supervisor; and

b) such alternative vehicle must comply with the Eskom Vehicle Safety Specifications

(32-345).

3.2.22. Investigate all work-related vehicle incidents, and take action as required in terms of the

Eskom Procedure for Incident Management (32-95), as revised. Depending on the

circumstances of the incident, this may involve preventing an employee from driving on

Eskom business until the formal investigation has been concluded, root causes have been

identified, and appropriate control measures have been implemented.

3.2.23. Ensure that all violations/infringements that occur while using an Eskom-owned or rental

vehicle are investigated and necessary action from the recommendations is taken by the

relevant line manager. Please ensure that feedback is provided to the relevant divisional

fleet office, as required.

3.2.24. Conduct a driver risk assessment in accordance with the Driver Risk Profile Assessment

(240-62990141) for every new Eskom employee within the first three months of his/her

employment if he/she needs to drive a vehicle on Eskom business.

3.2.25. Conduct a driver risk assessment in accordance with the Driver Risk Profile Assessment

(240-62990141) for existing drivers in the business every two years, or when the job/driver

risk profile of the Eskom employee changes, or when the Eskom employee is involved in

an incident due to negligence.

3.2.26. Ensure that any individual with a learner’s licence is not permitted to operate an Eskom-

owned or -insured vehicle for Eskom business purposes.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

3.2.27. Ensure that, in the case of possible exposure to diesel fumes from all diesel-driven

machinery:

a) a risk assessment is conducted; and

b) exposure to diesel fumes is controlled.

3.2.28. Ensure that drivers who drive long distances on the same working day and within the

applicable defined working hours, where applicable, take a rest at a safe place at least

every two hours or, alternatively, where it is safe, with other authorised drivers, or if that is

not possible, it is recommended that the driver sleep overnight in accordance with the

Directive for the Implementation of the National Treasury Instructions 03 and /2018 on Cost Containment Measures (240-122002206).

3.2.29. Ensure that all drivers who drive in conditions of poor visibility during the day drive with

their driving lights switched on in the dipped-beam (low-beam) position. This is to enhance

visibility to other road users. Where Eskom-owned vehicles are fitted with daytime running

lamps, it must be ensured that they are in good working order.

3.2.30. Ensure that no authorised driver may transport dangerous goods in a vehicle on a public

road, unless such dangerous goods are transported and labelled in accordance with the

National Road Traffic Act and the relevant SANS requirements (10228 and 10229).

3.2.31. Ensure that proper route risk assessments are conducted for each area of their

responsibility (making use of the registered Travelling Route Risk Assessment Template

(240-115053509)) and kept at a place to be used for planning purposes by everyone using

these routes. It is recommended that the route risk assessments be discussed during

monthly section safety meetings to determine whether the risks have changed in order to

update the assessment. This will support journey planning and provide information to

visitors visiting the area.

3.3 Driver assessment process

3.3.1 All driver assessors/instructors used in Eskom must be evaluated as required by the

provincial MEC of Transport and must be in possession of a valid/current provincial

instructor’s certificate for the class of vehicles they are authorised to assess.

3.3.2 Eskom (EAL) will appoint national driver assessors/instructors and site driver assessors.

3.3.3 The Eskom national driver assessors and/or instructors are responsible for managing the

training and assessment process of the site driver assessors/instructors in accordance

with the driver standard and EAL processes.

3.3.4 The Eskom national driver assessors/instructors are required to be evaluated on a yearly

basis in terms of the requirements as set out by the provincial MEC for Transport.

3.3.5 Site driver assessors are only required to be evaluated once off in terms of the

requirements of the provincial MEC for Transport.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

3.3.6 Subsequent to the once-off evaluation in terms of the requirements as laid down by the

provincial MEC for Transport, site driver assessors must undergo biannual internal

assessments conducted by the Eskom national driver assessors/instructors and must be

issued with an internal Eskom appointment letter to conduct internal assessments to

ensure that they apply the correct and current methods during the driver competency

assessments and that they are kept abreast of new developments regarding the

assessment process.

3.3.7 The Eskom national driver assessors/instructors must utilise the Eskom Driver Training

Standard (240-88365419) to determine the standard of assessment that needs to be

conducted. Emphasis has to be placed on defensive driving techniques and K53

principles.

3.3.8 To ensure that the site driver assessor applies that on which he/she was trained, he/she

must conduct at least five driver assessments per month, and such assessments must be

documented in a logbook, which must be made available to the Eskom national driver

assessors/instructors on request.

3.3.9 The national assessor has the right to reduce the number of assessments per month as

dictated by the need of the area.

3.3.10 In the event that any driver assessor/instructor (national/site) is involved in a vehicle

accident where he/she is the driver of the vehicle involved, he/she is required to undergo

re-evaluation by an approved external driver assessor/organisation.

3.3.11 The Eskom Academy of Learning must keep an updated register of all national and site

driver assessors/instructors, which must be made available on request. Such register must

be updated annually.

3.4 Driver permit process

3.4.1 In addition to having the appropriate national driver’s licence for the type of vehicle being

used for Eskom business, Eskom also requires all those driving on Eskom business to be

issued with, and in possession of, an Eskom driver permit specifically detailing which

vehicles they have been authorised to use while driving on Eskom business.

3.4.2 The Eskom Vehicle Driver Permit Guideline (240-62989991) addresses the driver permit

process, the driver risk profile assessment, the driver permit template, and the temporary

driver permit template.

3.4.3 Before any driver competency assessment, a driver risk profile assessment must be

conducted in accordance with the Driver Risk Profile Assessment (240-62990141). All new

Eskom employees who drive on Eskom business must undergo the Eskom driver permit

process prior to driving on Eskom business. Existing/New drivers must undergo a driver

risk profile assessment every two years.

3.4.4 As an interim measure prior to obtaining a permit, the responsible manager may issue a

Temporary Driver Permit Authorisation Letter (240-84271382) in accordance with this

procedure for a period of no longer than three months to all drivers who have just obtained

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

their driver’s licences from the relevant traffic authority and who need to use a vehicle

insured by Eskom or privately or a rented vehicle in the scope of their employment in order

to authorise them to use an Eskom vehicle.

a) Prior to issuing such a letter, the responsible manager must ensure that such a driver

has a valid national driver’s licence reflecting the code for the vehicle to be used for

Eskom business and will be able to drive such a vehicle by conducting a job

observation while driving in accordance with his/her national driver’s licence. If the

responsible manager does not have the appropriate licence code, he/she can make

use of a driver with at least the same licence code to perform the observation.

b) During this period, the prospective driver must acquire the necessary skills to

conform to the Eskom driving permit requirements.

c) If the prospective driver is involved in an accident during the three-month period, the

driver permit must be revoked immediately (unless the driver is found not to have

been responsible for that particular accident). No further driving may be allowed

under the temporary permit.

d) The current risk profile process should be used to determine the driver risk category,

which then determines the type of assessment the driver needs to undergo.

3.4.5 A vehicle similar to that used by a driver to perform his/her duties must be made available

to the driver assessor/instructor by the operating/business unit when driver assessment is

conducted (including consideration with respect to vehicles with manual versus automatic

transmission). The driver must be assessed under the same conditions as those under

which driving normally takes place.

3.4.6 In the case of a lost permit, it is the responsibility of the driver to provide all necessary

supporting documentation for the reinstatement of the permit and to ensure that the correct

documents are made available. Unavailability of the necessary documentation will require

the process having to be restarted from scratch.

3.4.7 After the initial training, assessment, and issuing of a driver permit, the permit will remain

valid for the duration of the driver’s employment period with Eskom and while driving the

same category of vehicle. Where the responsible manager identifies a risk, he/she can

request additional training/assessment.

3.4.8 If any existing driver is involved in a vehicle accident due to driver negligence or is

indicated to be a high-risk driver, his/her current permit must be revoked. Where the driver

was not at fault, the responsible manager must evaluate the severity of the accident or the

condition of the driver to determine whether he/she can proceed with driving for business.

Such a driver must be re-evaluated by an internal or external authorised driver assessor.

Only after the necessary mitigating steps have been taken may the responsible manager

re-authorise the driver according to the Driver Risk Profile Assessment (240-62990141).

3.4.9 A driver must be evaluated for the different categories of vehicles expected to be driven

for Eskom business purposes. The Eskom driver permit must clearly state the different

categories for which authorisation has been granted.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

3.4.10 Employees whose designation is that of a chauffeur or professional driver, as defined in

the National Road Transport Act, or who transport people or dangerous goods must be

assessed or reassessed by an authorised driver assessor as required by the Act.

3.5 Driver’s responsibility

3.5.1 Every driver must exercise due care and diligence by assessing and avoiding risks when

driving.

3.5.2 As soon as any unsafe condition or deterioration in his/her medical condition comes to any

driver’s attention, it must be reported to his/her manager/employer or health and safety

representative as soon as possible.

3.5.3 The driver must undergo the medical test as determined in the Eskom Vehicle Driver Permit

Guideline (240-62989991) referred to in this procedure.

3.5.4 The onus is on the driver to disclose to the employer/supervisor the use of any medication

or other substance, or any medical condition due to illness (temporary or permanent), or

any situation of emotional stress that could negatively affect his/her driving ability.

3.5.5 The driver must ensure that no employees are transported on the back of vehicles such as

LDVs and trucks. This also applies to contractors and contractor employees while

performing work for Eskom. All retrofitted vehicles must have a letter of approval, available

on site, from the licensing authority.

3.5.6 The driver must ensure that all canopies are properly fitted and secured and that all loose

tools and objects in vehicles are properly secured.

3.5.7 When driving any vehicle, on Eskom business, that is insured by Eskom or privately or is

either rented or leased by Eskom, drivers must carry their Eskom driver permit in addition

to their national driver’s licence at all times.

3.5.8 The driver will only be permitted to drive the class of vehicle (including special limitations)

specified on the Eskom driver permit.

3.5.9 The driver must keep the manager/employer informed of any changes to, or endorsements

on, his/her national driver’s licence. The driver must be evaluated for all classes of vehicle

that he/she will drive.

3.5.10 All vehicle accidents must be reported within 24 hours to the police station and reported

within the same shift or within a reasonable time after the incident to the supervisor, to the

Safety Department within the respective operating/business unit, as well as to the

applicable Fleet Management office. See the Driver’s Vehicle Accident Reporting Form

(240-62989893) for important information to be recorded at the time of an accident.

3.5.11 For the sake of personal safety, drivers are discouraged from stopping unnecessarily in

high-risk areas and from driving in the yellow line.

3.5.12 A defective VMD must be reported to the supervisor/responsible manager immediately.

3.5.13 A defect on any vehicle must be reported to the supervisor/responsible manager

immediately.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

3.5.14 In the case of possible exposure to diesel fumes from all diesel-driven machinery, it is

required:

a) that the driver does not park in an environment close to, or in close proximity to, the air intake

of the building air conditioner; and

b) in a case where the vehicle is being serviced in a closed environment, that local extraction

pipes are used to take the fumes away from employees.

3.5.15 Drivers need to conduct proper route risk assessments to ensure that the safest route is

taken. They need to report unsafe routes to their Safety Department.

3.5.16 Drivers must comply with Eskom’s Life-Saving Rules relating to “Buckle up” and “Be sober”.

3.5.17 The onus is on the driver of the vehicle to ensure that his/her national driver’s licence is

renewed within the specified time.

3.5.18 The driver of a vehicle is responsible for the safety of the vehicle and every passenger, and

he/she should be aware of other road users while using the vehicle.

3.5.19 The driver must adhere to the National Road Traffic Act while on Eskom business by

complying with all road signs, driving responsibly, and adhering to the speed limit.

3.5.20 The use of a cellular phone (receiving and making calls or for texting in any form) is

prohibited in accordance with South African legislation.

3.5.21 Drivers must avoid any distractions, for example, using a cell phone, eating and/or drinking,

personal grooming, lighting a cigarette or smoking, etc., as these have an impact on a

driver’s situational awareness while driving. The use of a cell phone hands-free kit or

Bluetooth connection is only permissible in the case of (i) receiving a call and continuing

with that call in the event that it is an emergency and/or (ii) making a call in the case of an

emergency only. This excludes the handsets of radios that are permanently installed in a

vehicle, broadcasting in the frequency range of 2 MHz to 500 MHz, which may be hand-

held for communication pertaining to network management and network purposes while

driving.

3.5.22 Under no circumstances are employees allowed to attend MS Teams meetings, via their

laptop or cell phone, while driving.

3.5.23 All drivers, including contractors and contractor employees, when performing work for

Eskom, must ensure that they and their passengers are seated and wear safety belts at all

times.

3.5.24 Drivers must ensure that any vehicle is parked in such a way that it is not a hazard to other

road users.

3.5.25 All drivers must adapt their driving to the driving conditions prevailing at the time of the

journey.

3.5.26 If any driver does not adhere to the rules for the identified risk areas/at-risk behaviour, this

will result in a disciplinary process, and if it is found that a breach of the rules occurred, it

could result in a severe penalty (including, but not limited to, dismissal).

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

3.5.27 All drivers must avoid being drawn into, or getting involved in, road rage incidents.

3.5.28 When travelling to another country, the driver must make sure that he/she complies with

the national driving laws of that particular country.

3.5.29 No Eskom-owned or Eskom-rented vehicle may be used without prior authorisation in

writing by the responsible manager.

3.6 Responsibility of passengers

3.6.1 Passengers must not use alcohol and/or illegal substances when travelling in a vehicle

made available for Eskom business.

3.6.2 Passengers must wear safety belts at all times while the vehicle is in motion.

3.6.3 Passengers shall not interfere with the duties of the driver and tamper with the controls of

the vehicle or endanger other passengers’ safety in the vehicle.

3.6.4 Passengers must refuse to be transported in any manner contrary to the provisions of this

procedure and the related Fleet Management specification documents as listed under

“Normative”.

3.6.5 Passengers shall not smoke in a vehicle made available for Eskom business purposes

(including rented vehicles and buses).

3.6.6 Passengers must avoid being drawn into, or getting involved in, road rage incidents.

3.7 Requirements with regard to unauthorised use of vehicles

3.7.1 No employee driving an Eskom-owned (or Eskom-rented) vehicle may give any other

employee or person (including his/her family members or a hitchhiker) a lift, except in the

case of employees who are passengers travelling in connection with their work. For the

purposes of the stated benefits, this includes persons who drive scheme vehicles on

business trips or any vehicle the employee makes available for business purposes and that

is insured by Eskom or privately.

3.7.2 No unauthorised person may be allowed to drive an Eskom-owned (or -rented) vehicle.

3.8 Private use of Eskom vehicle

3.8.1 The use of Eskom vehicles is not permitted, unless approval for private use is granted, in

writing, by the employer, for example, in the event that the employee’s scheme vehicle or

any vehicle the employee makes available for business purposes and that is insured directly

or indirectly by Eskom is being repaired or serviced in terms of Eskom’s policies.

3.8.2 In extreme cases of medical emergencies, Eskom-owned or Eskom-rented vehicles may

be used without permission. The relevant supervisor must be notified of this and must

acknowledge such usage as soon as is reasonably practicable. The oral approval must be

followed by written approval from the relevant supervisor. This does not apply to scheme

vehicles, hired vehicles, or any vehicle the employee makes available for business

purposes and that is insured by Eskom or privately.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

3.9 Use and operation of construction vehicles and use of pool vehicles on construction

sites

The use and operation of any construction vehicle must meet the following requirements:

3.9.1 Ensure that competency training certificates for the specific vehicles are available for audit

purposes.

3.9.2 Ensure that the training requirements are addressed in accordance with the Safety, Health,

and Environmental Training and Development Procedure (32-477).

3.9.3 All construction vehicle operators, flagmen, banksmen, signalmen, or pointsmen must wear

LED-illuminated reflector vests at identified high-risk sites and construction projects. All

flagmen, banksmen, signalmen, or pointsmen at identified high-risk sites and construction

projects must be positioned with warning flashing lights and warning signs in such a way

that they are visible to the operators at all times.

3.9.4 Drivers or operators and construction vehicles at identified high-risk sites and construction

projects must have a permit system for operating in that particular area.

3.9.5 No vehicle will be allowed on a construction site if the vehicle is not declared to be a

construction vehicle and fitted with all the necessary construction-related devices such as

an amber light, a reverse hooter, etc. in accordance with the Construction Regulations. If

vehicles are not correctly equipped for the construction site, parking outside the

construction area must be provided. This will prevent vehicles that are not declared to be

construction vehicles from entering the construction area/site.

3.9.6 All employee and contractor construction vehicles or mobile plant travelling, working, or

operating on public roads must comply with the requirements of the National Road Traffic

Act.

3.9.7 Scheme vehicle owners can use pool vehicles (in this case a 4x4 LDV) to access different

construction work areas on site in line with the Eskom Car Scheme Procedure (32-1108) or

be allowed as passengers in pool vehicles to access different construction work areas on

site if their scheme vehicles are not appropriate vehicles for the relevant terrain. Prior written

approval from the employee’s line manager is required.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

4. Revisions

Date Rev. Compiler Remarks

A new standard with reference

September 1998 0 - number ESKASAAW4 was

developed and published.

The contents of ESKASAAW4

and ESKADABI6 were

incorporated, in alignment with

the new Eskom document

criteria, with the following

October 2000 0 -

changes: the document was

redefined as a procedure; a

new reference number, 32-93,

was allocated; and 32-93 was

formatted accordingly.

The contents of ESKASAAW4

and ESKADABI6 were

incorporated, in alignment with

the new Eskom document

November 2005 0 - criteria, with the following

changes: the document was

redefined as a procedure; and

32-93 was formatted

accordingly.

Review due to other

August 2007 1 SN Middel

requirements.

Review due to alignment with

other policies, giving clarity on

May 2009 2 SN Middel safety features on all vehicles,

and enhancing driver

awareness.

Revise titles and align with

October 2013 3 TJ Mabeleng

governance structures.

Review due to alignment with

driver training process of BPP,

May 2015 4 OC Swanepoel clarification of driver

responsibility, and adding

misconduct process.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

Driver and Vehicle Safety Management Procedure Unique Identifier: 240-62946386

Revision: 7

Page:

Date Rev. Compiler Remarks

Add the use of a pool vehicle by

scheme vehicle owners on

construction sites to sections

February 2017 5 OC Swanepoel 3.2 and 3.8. Make minor

changes to adhere to legislation

and risk assessment on cell

phone usage.

Add definition of driver

distraction and text. Add more

January 2018 6 OC Swanepoel

detail to 3.2.4, 3.2.20, and

3.2.21 on driver distraction.

In line with document review

September 2023 7 Mike Townsend

date.

5. Development team

The following people were involved in the development of this document:

National Driver and Vehicle Safety Workgroup

Ockert Swanepoel – OHS, Sustainability Systems

Mary Tshabalala – Shared Services (Fleet)

Freddy Matotoka – Transmission Division

Richard van Zyl – Group Capital

6. Acknowledgements

The contributions to this document by the following people are much appreciated:

Sivendri Govender – Middle Manager OHS, Risk and Sustainability

Peter Smith – Senior Advisor OHS, Risk and Sustainability

Hannes Botha – Middle Manager, Occupational Hygiene, Risk and Sustainability

Jayson Naicker – Middle Manager, TSG, Risk and Sustainability

Amy Seherie – Senior Advisor OHS, Risk and Sustainability

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled, and the responsibility rests with

the user to ensure that it is in line with the authorised version on the system.

No part of this document may be reproduced without the express consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg. No. 2002/015527/30.

The Occupational Health and Safety Act places an obligation on employers and/or users

of machinery to evaluate all the risks attached to any condition or situation that may arise from their

activities and to which persons at work may be exposed to and to take necessary steps to make

such condition or situation safe.

Where it is not possible to do so, the employer shall, free of charge, provide and maintain, in a good

and clean condition, safety equipment and facilities and ensure that any person exposed to any such

condition or situation is rendered safe. The employer is required to instruct or train his/her employees

in the proper use, maintenance, and limitations of the safety equipment and facilities provided and

to document such training. This document was compiled to provide minimum requirements for

generic Personal Protective Equipment (PPE) to be used in Eskom and its subsidiaries and how to

care for it. This in turn will ensure the protection of the health and safety of Eskom employees and

compliance with the relevant legal requirements.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

The purpose of this document is to prescribe the minimum requirements for generic Personal

Protective Equipment used in Eskom and provide guidance with regards to the process for the

selection, use, care, and maintenance of personal protective equipment (PPE).

This standard does not cover the requirements for specialised work such as Live Work, Fall Arrest

Systems and any other specialised equipment that is not included herein. The requirements for

specialised work disciplines are covered in their respective standards and/or specifications.

In the case where a particular PPE requirement is not covered in this standard, the onus is on the

Division/OU/Cluster/ BU to ensure that all safety requirements are complied with in accordance with

the relevant standards, regulations, or codes of practices for that specific PPE requirement.

2.1.2 Applicability

This document shall apply throughout Eskom Holdings SOC Limited divisions and subsidiaries.

The Operating/Business Units or Clusters may determine additional PPE requirements to suit their

own needs or working conditions, provided that the minimum requirements as set out in this

specification are met as well as the relevant legislation. Such additional requirements should not

expose the employee to any risk. This can be determined through a comprehensive activity-related

OHS risk assessment.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

2.1.3 Effective Date

This document will be effective from the day of authorization. Implementation of this document shall

be monitored after a period of six months from the authorisation date to allow the business to properly

transition to new requirements.

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] Occupational Health and Safety Act No. .

[2] 240-62196227 Eskom Life-saving Rules.

[3] 240-62582234 OHS Roles and Responsibilities and Statutory Appointments.

[4] 240-43848327 Employees’ Right of Refusal to Work in Unsafe Situations.

[5] 32-245 Eskom Waste Management Standard.

[6] 32-520 Occupational Health and Safety Risk Assessment Procedure.

[7] SANS ISO 9001:2015 Quality Management Systems.

[8] SANS ISO 9001 Quality Management Systems.

[9] SANS 416 Chemical resistant gloves.

[10] SANS 434 Boiler Suits and Work Wear suits.

[11] SANS 1362 Sewing threads.

[12] SANS 1387-4, 6, 7 Woven cotton and similar apparel fabrics.

[13] SANS 1397 Industrial Safety Helmet.

[14] SANS 1400 Equipment (including oculars) for eye, face and neck protection against non-ionizing

radiation arising during welding and similar operations - Welding helmets, hand shields, goggles,

and welding spectacles.

[15] SANS 1404 Eye-protectors for industrial and non-industrial use.

[16] SANS 1423-1 Performance requirements for textile fabrics of low flammability.

[17] SANS 1451-1 Hearing protectors Part 1 Earmuffs.

[18] SANS 1451-2 Hearing protectors Part 2 Ear plugs.

[19] SANS 1451-3 Hearing protectors Part 3 Earmuffs attached to an industrial safety helmet.

[20] SANS 1822 Slide (zip) fasteners.

[21] SANS 10101 Standard nomenclature for stitches, seams, and stitching.

[22] SANS 50136 Respiratory protective devices – Full face masks - Requirements, testing, marking

[23] SANS 50140 Respiratory protective devices – Half masks and quarter masks – Requirements,

testing and marking.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

[24] SANS 50142 Respiratory protective devices – Mouthpiece assemblies - Requirements, testing

and marking.

[25] SANS 50143 Respiratory protective devices – Particle filters - Requirements, testing and

marking.

[26] SANS 50149 Respiratory protective devices – Filtering half masks to protect against particles –

Requirements, testing, marking.

[27] SANS 50381-2 Protective clothing for users of hand-held chain saws Part 2: Test methods for

leg protectors.

[28] SANS 50381-5 Protective clothing for users of hand-held chain saws Part 5: Requirements for

leg protectors.

[29] SANS 50471 High-visibility warning clothing for professional use - Test methods and

requirements.

[30] 240-47859177 Generation Policy on the Control of Clean Conditions When Working on

Generators.

2.2.2 Informative

[31] 32-109 Brand Architecture and Corporate Identity Policy.

[32] 32-288 Policy Procurement and Supply Chain Management Standard.

[33] 32-599 Standard Procurement and Supply Chain Management Standard.

[34] 32-727SHEQ Policy.

2.3 Definitions

2.3.1 Danger: Anything that may cause injury or damage to persons or property.

2.3.2 Employee: Any person who is employed by or works for an employer and who receives or

is entitled to receive any remuneration or who works under direction or supervision of an

employer or any other person.

2.3.3 Hazard: A potential source of harm or a source of, or exposure to, danger.

2.3.4 Hem: Free edge of a garment that is folded over and sewn down.

2.3.5 Lining: Layer of fabric sewn to the inside of a garment to give the garment a neat finish.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

2.3.6 PPE-Free Zone: An area of a work site where employees are not required to wear certain

types of PPE. This includes offices and walkways.

2.3.7 Pleat: A feature on a garment that makes provision for extra ease and formed by folding

fabric onto itself.

2.3.8 Risk Assessment: Overall process of hazard identification, risk analysis, and risk evaluation.

2.3.9 Seam: Joint consisting of a sequence of stitches uniting material or materials.

2.3.10 Syce: An armhole (or occasionally, a leg hole) in tailoring or dressmaking.

2.3.11 Yoke: Part of a shirt or jacket that is positioned at the shoulder area and joined to the lower

section with a seam.

2.4 Abbreviations

Abbreviation Explanation

ATPV Arc Thermal Performance Value

BS British Standard

BU Business Unit

Cal/cm2 Calories per square centimetre

dB Decibel

EN European Norms

g/m2 Grams per square meter

MAG Metal active gas (welding)

MIG Metal inert gas (welding)

MSDS Material safety data sheet

NRR Noise reduction rate

OU Operating Unit

OHS Act The Occupational Health and Safety Act, Act .

PPE Personal Protective Equipment

PU Polyurethane

PVC Polyvinyl chloride

SABS South African Bureau of Standards

SANS South African National Standard

SNR Signal to noise rate

TIG Tungsten inert gas welding

PPE Personal Protective Equipment

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

2.5 Roles and Responsibilities

2.5.1 Duties of Employer/Line Managers

Ensure that a risk assessment is conducted, and a hierarchy of control is implemented before

PPE is identified as a control measure.

Ensure that employees are issued with correct PPE based on the hazard identification and

risk assessment document and the relevant PPE Matrix.

Ensure that all information and instructions are communicated and that the necessary training

on the usage of any PPE is provided to all the applicable employees before its use. This shall

include the limitations of identified/specific work wear/accessory.

Ensure that PPE provided to employees is suitable for minimising the impact of the hazard

the employees are exposed to by ensuring that risk assessments are performed before

identification of PPE.

An employer shall not require or permit any employee to work unless such an employee is

issued with the required personal protective equipment and makes proper use thereof.

Allow the employee to exercise his/her right to refuse work when exposed to hazards that

cannot be eliminated or mitigated by the issuing of PPE.

Where a possibility exists that cleaning and maintenance will result in the spread of

contaminants, such as HBAs and HCAs, it becomes the responsibility of the employer to

clean the PPE.

Where applicable, provide employees with facilities to store PPE.

2.5.2 Duties of Employees

Employees shall:

Receive or attend comprehensive training on the use and limitations of PPE.
Personally sign for all issued PPE and wear or use issued PPE to reduce the risk of personal

injury where required to.

Maintain each item of PPE issued to them in a hygienic and good state of repair and not

modify any PPE issued.

Ensure that such PPE is always available during working hours, including stand-by

emergencies and overtime.

Where required, wear or use PPE designed to reduce the risk of personal injury as prescribed

by risk assessment, procedures, or any relevant requirements.

Immediately report if any of the PPE issued has been lost, damaged, worn out, or stolen.
The cleaning and maintenance of PPE shall be the responsibility of the employee, except

where the possibility exists that cleaning and maintenance will result in the spread of

contaminants. Then it becomes the responsibility of the employer.

Cleaning of PPE shall be done according to the manufacturer’s specification.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

Persons who are unable to use the standard issue of PPE owing to physical or ergonomic

constraints shall approach their employer, through their health and safety representative or

manager, occupational health practitioner, or occupational hygienist, to arrange for specially

manufactured PPE to be purchased (for example, outsize shoes or boiler suits/overalls).

For hygiene purposes, PPE should only be used by the person to whom it is issued and

should not be shared with other employees.

Where certain PPE, for example, earmuffs and visitor hard hats, is shared, it is the

responsibility of the issuer to ensure that it is properly cleaned or disinfected before storage

and use.

Do not use any PPE that has not been inspected or maintained according to the

manufacturer’s specification.

Ensure that all PPE, including attachments, has not expired or damaged.

2.5.3 OHS Department

The OHS Department shall:

provide support to line management regarding management of PPE.
assist with the development and facilitation of training on the use of PPE and its limitations.
ensure that a proper risk assessment is performed before PPE is issued.
ensure compliance with the OHS Act and relevant PPE documents.
investigate any PPE queries raised by employees and report to management.
conduct random inspections to monitor PPE compliance requirements.
where applicable conduct awareness training on the correct wearing of PPE.

2.6 Process for Monitoring

Compliance to this document shall be monitored and audited by the SHEQ department and Line

management. Where possible SHEQ department and/or line managers shall inspect procured PPE

to ensure compliance with this document and risk assessments.

3. Document Content

3.1 General

3.1.1 Minimum Requirements

All PPE shall meet the following minimum requirements:

Must be the last means of protection as per the OHS Act and hierarchy of controls.
Must be supplied to an employee free of charge and be readily available.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

Must be suitable and fit for purpose.
Must be kept in good condition and be in good working order.
Misuse of PPE shall be discouraged to ensure proper protection of employees.
When properly used, it must be capable of controlling the employees’ exposure by providing

adequate protection and reduce exposure to the specific hazards in the workplace.

If required, must be compliant to the identified authorised body and comply with technical

specifications for the identified PPE.

Must be issued at a frequency that will ensure effective protection of employees and will

depend on the condition of the equipment due to wear and tear or as specified by the

Responsible manager. (Each business unit to enforce their own site-specific

procedure/process).

Locally manufactured PPE shall be given preference.

3.1.2 Issuing of PPE

PPE shall be issued to employees to protect them against occupational hazards free of

charge.

PPE shall be issued in accordance with the approved PPE Matrix that is based on the risk

assessment and exposure assessment results.

This document prescribes the minimum amount of PPE to be issued per individual; additional

needs shall be determined by the risk assessment.

PPE shall be issued to persons on an individual basis.
Shared PPE must be sanitised or disinfected before use by the next employee or storage.
A record shall be kept of the issuing of all PPE to persons.
The physical condition of all PPE shall be inspected by the supervisor or his/her delegate

every three months or according to guidance from the manufacturer or applicable legislation

or standards and codes.

Each cluster or business/operating unit shall determine the PPE issuing or replacement

schedule based on risk assessment and operational needs.

3.1.3 Replacement of PPE

Replacements shall be made only based on exchanging unserviceable equipment for new

items or based on fair wear and tear based on use and operational requirements.

On replacement, the employee’s line manager or supervisor shall destroy unserviceable

items of PPE. Old clothing handed in shall be disfigured or cut up to prevent further use (that

is, wearing or using for exchange).

Old or damaged PPE shall be managed and disposed of according to the Eskom Waste

Standard (32-245). It is encouraged that waste management principles, such as reuse or

recycle, be adopted before disposal.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

All PPE/clothing shall be issued free of charge. Where losses are due to negligence, etc., the

appropriate Eskom disciplinary procedures shall be followed.

All Eskom-branded items of PPE shall be handed in on termination of an employee’s service

with Eskom. These items shall remain Eskom’s property and responsibility. The responsible

line manager shall monitor this process within the scope of the existing processes for the

issuing and replacement of PPE.

3.1.4 Special Circumstances

Employees who cannot perform their duties due to physical, medical, or ergonomic constraints that

prevent them from using appropriate protective equipment may be permitted to purchase specially

manufactured equipment (in terms of the Eskom procurement process), provided that a written

document from a specialist on such constraints is submitted to the employer via the health and safety

representative, Occupational health practitioner, Occupational Hygiene Practitioner, or manager.

3.1.5 PPE-Free Zones

PPE-free zones shall be declared after conducting a proper risk assessment that confirms

that PPE is not a requirement in that area, and it is safe to be in that work area without

wearing PPE.

3.2 General Garments or Work Wear Specification

Garments shall be cut and made following the standard of the prescribed specifications and

shall be free from defect that affect their appearance or may affect their serviceability (or

both) and free from marks, spots and stains incurred during the manufacturing process.

All seams/stitching shall be in accordance with the prescribed national standard. Seams and

stitching shall be free of twists, pleats, and puckers and shall be sufficiently extensible to

obviate seams cracking and undue shrinkage in use.

All ends of sewing that are not secured in seams or in other sewing shall be adequately back

tacked.

To improve the visibility of employee’s, all garments shall have reflective strips sewn on it
In cases where the reflective strips create a risk due to glare, for example live line and aviation

activities, garments without reflective strips shall be worn. This shall be supported by a proper

risk assessment.

All ends of sewing shall be trimmed and loose threads removed.
All garments shall be in accordance with the prescribed Eskom PPE design specification for

the composition of these garments.

All garments shall be labelled according to SANS 434 and the label shall bear information as

given in 5.3.1.2 (see figure 6(a) and figure 6(b)) of SANS 434.

The garment manufacturer shall receive a certificate of compliance from the manufacturer of

the fabric confirming that the fabric complies with the SANS and EN specifications,

Refer to Annex A for Ladies and Men’s sizes (SANS 434).

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

3.3 Minimum Standard Specifications for Boiler Suits/Overalls - One Piece (Figure 2 on

diagram: drg.10332 SANS 434) and two piece (Figure 4 on diagram: drg.15289da on

SANS 434) work wear suits

Boiler suits or two-piece work wear suits used shall be as per with SANS 434.
Flame-treated boiler suits material shall be pre-shrunk 100% woven cotton fabric as per with

SANS 1387-4, material type of D59, flame retardant finish that complies with SANS 1423–1,

class C category 1.

Chemical boiler suits (Alkali & Acids) material shall be pre-shrunk 65% / 35%

polyester/viscose fabric in accordance with SANS 1387-3 and shall have acid resistant finish.

The colours shall be Navy Blue. Pantone 19_3920 and for Alkali & Acid shall be Bottle Green

Pantone 19_6110TC.

The zip fastener shall comply with SANS 1822 style C and be of a non-conductive material.

Must be intact front and back of garments.

The colour of the stringers of a slide fastener shall be an acceptable match to that of the

fabric with which the slide fastener is used.

The stitching shall comply with SANS 10101.
The thread used shall comply with SANS 1362.
Garments manufactured as per SANS 434 must bear the SABS mark of approval.
The Eskom logo shall appear on the left-hand top pocket in white and shall be as per Eskom’s

Corporate Identity.

The Zero Harm identification shall appear on the right-side sleeve of the top and shall be in

accordance with Eskom’s Corporate Identity.

All Personal Protective Clothing to be fitted with flame retro reflective material strips on both

sleeves’ circumference on the inner upper arm, and reflective strips on both legs at the knee

height , with an exception for conditions stated in 3.2. bullet point 5.

NB: Chemical (bottle green) boiler suits are acid treated only and are not flame treated.

3.3.1 Minimum Standard Specifications for Boiler Suits/Overalls (One Piece)

One Piece Boiler suits/overalls shall be in accordance with SANS 434.

The fronts shall be shirt-style open fronts with a collar.
The top section, if not cut in one with the trouser section, shall be joined by means of a seam

at waist level.

The back be cut in one piece and shall be joined to the trouser section by means of a seam

at waist level.

The waistline shall require elasticized from side seam to side seam.
The collar shape shall be such as to be acceptable, the width at the centre back shall be at

least 80 mm and the steps shall be of width at least 35 mm.

Set-in sleeves shall be of one-piece construction and be fitted with a cuff at the bottom end.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

Cuffs plain with a double folded turned-in hem of at least 15 mm.
The front fastening at bottom of the opening shall be securely bar-tacked. All raw edges shall

be turned in and stitched. Fly front shall fasten with a slide fastener as per SANS 1822 Figure

4 two-way fastener type A.

The slide fastener shall be secured with two rows of stitching on each stringer.
The front edges shall overlap at least 35 mm and the facing shall be grown on.
The finished width and depth of a pocket shall be measured from edge to edge on the outside

of the pocket with pencil pocket. Pocket mouths shall be finished with a hem that is deep

enough to accommodate the attachment of a fastening and shall be adequately secured.

Breast hip pockets: shall be patch pockets, with rounded corners.
The side and bottom edges of a pocket shall be turned in at least 10 mm and stitched down

with two rows of stitching of at least 2 mm and a maximum 10 mm respectively.

The mouth of the pocket shall be hemmed and each end of the pocket mouth and shall be

securely bar-tacked.

The breast pocket shall be positioned above the scye level in accordance with acceptable

patternmaking practice.

The hip pocket shall be positioned appropriately from the side seam in accordance with

acceptable patternmaking practice and at least 60 mm from the waist seam.

Side pockets shall have a slanted mouth opening of minimum finished length 180 mm and

shall have an inside patch pocket of outer material.

Pencil pocket shall form part of the breast pocket and of width at least 40 mm and the full

depth of the breast pocket and shall be positioned at the centre front end of breast pocket.

The pencil pocket shall be formed by a row of vertical stitching from the front edge.
Pocket flaps shall be mitred.
Flaps shall be lined with outer material and shall fasten in the centre with a button and

buttonhole.

All flaps shall be of depth at least 50 mm, and a mitred flap shall taper to at least 30 mm at

the ends.

A flap shall be of such width as to overlap the pocket at each side and shall be positioned at

least 10 mm above the pocket mouth and securely tacked at each end.

Buttonholes shall be large enough to neatly accommodate the buttons and shall be as

follows: If four-hole plastics buttons are used, a shirt type buttonhole may be used.

The bottoms of the legs shall have a plain double folded hem of at least 15 mm.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

3.3.2 Minimum Standard Specifications Boiler Suits/Overalls (Two Piece)

3.3.2.1 Minimum Standard Specifications for Pants (chemical and flame)

Flame treated long pants shall be made of pre-shrunk 100% soft woven cotton fabric in

accordance with SANS 1387-4, Material Type D 59- flame retardant SANS 1423-1 class C

category 1.

Chemical treated long pants shall (Alkali & Acids) be made of pre-shrunk 65% / 35%

polyester/viscose fabric in accordance with SANS 1387-3 and shall have acid resistant finish.

Long pants shall comply with the size specification in SANS 434 (refer to the trousers for the

two-piece Personal Protective Clothing).

The pants shall be a standard five pocket style which shall exclude the ruler/carpenter’s

pocket.

The pants shall have a waistband which shall be elasticated ruched at the back with a zip

front and one (1) button on the front of the waistband and a plain bottom.

The waistband shall have the number of belt loops as prescribed in SANS 434.
The colour shall be Navy Blue. Pantone 19_3920 for flame treated pants and bottle green for

chemical treated pants.

The logo shall be applied in accordance with Eskom’s Corporate Identity and shall be

embroidered on the right back pocket.

The stitching shall comply with SANS 10101.
The zip fastener shall comply with SANS 1822 and shall be made of a non-conductive

material.

The thread used shall comply with SANS 1362.
The Zero Harm identification shall appear on the left back pocket of the pants and shall be in

accordance with Eskom’s Corporate Identity.

All pants to be fitted with reflective strips on both legs above the knees, with an exception for

conditions stated in 3.2. bullet point 5.

3.3.2.2 Minimum Standard Specifications for Clean Condition Pants

Material type D59 pre-shrunk 100% soft woven cotton fabric in accordance with SANS 1387-

4, flame retardant class C category 1.

The trouser shall have no pockets.
The trouser shall have no buttons.
The pants shall have a waistband which shall be elasticated ruched at the back with draw

cord 10mm cotton belt string for fastening and without zip on the front no metal attachments.

The colour shall be white.
The Eskom logo shall appear on the right back in navy blue and shall be in accordance with

Eskom’s Corporate Identity.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

The Zero Harm identification shall appear on the left back side and shall be in accordance

with Eskom’s Corporate Identity.

All personal protective clothing to be fitted with reflective strips on both legs’ circumference

on the inner upper leg.

SANS 10101 for stitching.
SANS 1362 for threads.
Garment to be individually packed in sealed plastic bags.

3.3.2.3 Minimum Standard Specifications for Jackets (chemical and flame)

The jacket shall have a collar.
The front shall be an open type with fastenings.
The jacket bottom shall have a plain hem, without side vents.
Pockets shall be as required (see Annex A) and without flaps. For bottom pockets.
Sleeves shall be one-piece long and set in.
Front edges shall have grown-on facings of width at least 45 mm and the inside edges neatly

finished.

Each front panel shall not have a yoke.
The fronts shall fasten with a slide fastener that extends to at least 90 mm above the bottom

hem.

A front with butted edges shall be such that the slide fastener is concealed and stitched down.
Slide fasteners shall be secured to the fronts with two rows of stitching along each stringer.
The back shall be plain (no centre back seam).
Sleeves shall be of the one-piece.
The sleeve ends shall have a plain cuff of width at least 15 mm.
Pockets shall be patch pockets of outer material and shall have round corners.
Pocket mouth hems shall be of finished Width 10 mm or 20 mm (see 4.5.14).
Breast and side pockets shall be of finished measurement as given in Table 6.
The breast pocket shall be positioned above the scye level in accordance with acceptable

patternmaking and garment construction practice.

The colour shall be Navy Blue. Pantone 19_3920 for flame treated jackets and bottle green

for chemical treated jackets.

The pencil pocket shall form part of the breast pocket and of width (mouth opening) at least

40 mm and the full depth of the breast pocket and shall be positioned at the centre front end

of breast pocket.

The pencil pocket shall be formed by a row of vertical stitching from the front edge.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

Breast pocket flap shall be mitred, lined with outer material, and fasten in the centre with a

button and buttonhole.

A flap shall be of depth at least 50 mm, at the mitred point and taper to at least 30 mm at the

ends.

A flap shall be of such length as to overlap the pocket width, shall be positioned at least 10

mm above the pocket mouth and shall be securely tacked at each end; the bottom of a jacket

shall be finished with a plain hem.

3.3.2.4 Minimum Standard Specifications for Clean Condition Jacket

The jacket shall have a collar.
The front shall be closed one panel with a V-neck collar.
Only material type D59 Pre-Shrunk 100% soft woven cotton fabric in accordance with SANS

1387-4, Flame Retardant class C category 1.

The jacket shall have no pockets.
No buttons on the garment.
The colour shall be white.
The Eskom logo shall appear on the left-hand top chest in navy blue and shall be in

accordance with Eskom’s Corporate Identity.

The Zero Harm identification shall appear on the right-side sleeve and shall be in accordance

with Eskom’s Corporate Identity.

All personal protective clothing tops to be fitted with reflective strips on both sleeves’

circumference on the inner upper arm.

SANS 10101 for stitching.
SANS 1362 for threads.
Garment to be individually packed in sealed plastic bags.

3.4 Minimum Standard Specifications for Dust Coats

The dust coat length shall be 3⁄4.
The dust cost shall have pockets, front buttons, two front pockets, slit at the back.
Buttons acceptable four-hole, dyed plastics buttons that comply with the requirements of

SANS 1457.

Coats shall fasten with button and buttonhole and shall be equidistantly spaced.
Buttons shall be secured to positions corresponding to the buttonholes.
The pencil pocket shall form part of the breast pocket and of width (mouth opening) at least

40 mm and the full depth of the breast pocket and shall be positioned at the centre front end

of breast pocket.

The pencil pocket shall be formed by a row of vertical stitching from the front edge.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

The back shall have a seam down the centre with a vent in the lower part of the seam.
The vent shall have an overlap of 40 mm and shall be securely tacked and bar-tacked at the

top.

A hanger loop of outer double folded material of finished length at least 70 mm and of finished

width at least 10 mm, shall be securely sewn in with the collar at the back neck on the inside.

The bottom of the coats and the lower edge of plain sleeve cuffs shall have hems of finished

width at least 15 mm.

Pocket mouths shall have hems of finished width at least 20 mm.
Coat to be fitted with reflective strips on both sleeves’ circumference on the inner upper arm

and Zero Harm identification shall appear on the right side of the sleeve and shall be in

accordance with Eskom’s Corporate Identity.

3.5 Minimum Standard Specifications for Shirts

All shirts must be of T006 satin weave 100% cotton fabric as per Annex C and treated with a

flame-retardant finish that complies with SANS 1423-1, class C category 1.

The shirts shall comply only with the requirements and sizes referred to Annex A.
Button front with yoke and two breast pockets and flaps to button closure.
The pockets shall be 16 cm deep and 14 cm wide.
The pockets and flaps shall have round edges.
The flaps on the pockets shall have a pen division on the left side.
The front pocket shall be fastened by means of non-conductive buttons.
The collar shall be a standard shirt collar.
The back of the shirt shall have an inverted pleat with hanger loop and yoke.
Long-sleeved shirts shall have a cuff- 65 mm wide set-in long sleeve with two knife pleats

separate the cuff with button closure of non-conductive buttons. Sleeve opening bound with

binding.

The shirt shall be corporate colour (Grey). (CKS 129-188c).
The logo shall be embroidered in accordance with Eskom’s Corporate Identity.
The front buttons shall be sewn onto a strengthened front and shall be non-conductive.
The stitching shall comply with SANS 10101. Seams shoulder, sleeve and back yoke posted.
Side seam and under arm safety stitch. Hems finished 10mm.
The thread used shall comply with SANS 1362.
The Zero Harm identification shall appear on the right side of the sleeve and shall be in

accordance with Eskom’s Corporate Identity.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

3.6 Minimum Standard Specifications for Ladies Shirts And Pants

3.6.1 Ladies Shirts

All shirts shall be made of T006 satin weave 100% cotton fabric as per Annex C and treated

with a flame-retardant finish that complies with SANS 1423-1, class C category 1.

The shirt sizes shall comply to Annex A
The front of the long-sleeved shirts shall be button down plain collar with bust and waist darts.
Two Breast pockets shall be 14cm deep and 14.5 cm wide.
The pockets and flaps shall have cut – edges.
The flaps on the pockets shall have a pen division.
The pocket corners shall be back tacked.
The pocket shall be fastened by means of non-conductive buttons.
The collar shall be a standard shirt collar.
Long-sleeved shirts shall have a cuff - 65 mm wide.
The shirt shall be corporate colour (Grey). (CKS 129 -188c).
The Eskom logo shall be embroidered in accordance with Eskom’s Corporate Identity.
The front buttons shall be sewn onto a strengthened front and the buttons shall be non-

conductive.

The buttonholes shall be 1.2 cm shirt type buttonholes.
The hem shall be plain finished and shall be 1.5 cm in width.
The stitching shall comply with SANS 10101.
The thread used shall comply with SANS 1362.
The Zero Harm identification shall appear on the right side of the sleeve and shall be in

accordance with Eskom’s Corporate Identity.

3.6.2 Ladies Pants

Long pants shall be made of pre-shrunk 100% soft woven cotton fabric in accordance with

SANS 1387-4, Material Type D59, flame retardant SANS 1423-1, class C category 1.

The size shall comply with the size specification in Annex A.
Long pants shall have reverse pleats.
The pants shall have a waistband which shall be elasticated ruched at the back with a zip

front and one (1) button on the front of the waistband and a plain bottom.

The waistband shall be 38-40 mm in width.
The pants shall have 2 side pockets.
The pants shall be Eskom Navy Blue Pantone 19_3920.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

The Eskom logo shall be applied in accordance with Eskom’s Corporate Identity and shall be

embroidered on the right back pocket of the pants.

The stitching shall comply with SANS 10101.
The zip fastener shall comply with SANS 1822 style A figure 3 and be of a non-conductive

material.

The thread used shall comply with SANS 1362.
The Zero Harm identification shall appear on the left back pocket of the pants and shall be in

accordance with Eskom’s Corporate Identity.

Pants to be fitted with reflective strips on both legs above the knees, with an exception for

conditions stated in 3.2. bullet point 5.

3.7 Minimum Standard Specifications Thermal Jackets (Winter Jackets)

Jackets shall be insulated with pre-shrunk hollow cotton fibre 135 g/m2 which is made of non-

flammable material, the inner material shall be a tartan lining, 100% cotton of a darkish colour,

with the outer covering be pre-shrunk 100% soft woven fabric in accordance with SANS

1387-4, Material Type D59, flame retardant. (SANS 1423-1), class C category 1.

The size shall be in accordance with Annex A.
The jackets shall have one chest pocket and four side pockets. The side pocket shall be the

bellows type with a side entry into another separate pocket and shall be 22 cm deep and 21

cm wide.

The pockets shall have flaps with cut-off edges that can be fastened by means of non-

conductive press studs.

Chest pockets shall be the bellows type – 15 cm deep and 14 cm wide.
The jackets shall reach below the buttocks.
The jackets shall have non-conductive press-studs down the front on a double panel strip as

well as a non-conductive zip complying with SANS 1822 and be intact front and back.

The sleeve cuffs shall have two non-conductive press-studs at the end of the sleeve so that

the size can be adjusted.

The Eskom logo shall be embroidered in accordance with Eskom’s Corporate Identity.
The stitching shall comply with SANS 10101.
The thread used shall comply with SANS 1362.
The jacket shall comply with the Eskom identity requirements and shall be Eskom Navy blue

(Pantone 19_3920 as per corporate colour code.

The thermal jacket to be fitted with reflective strips on both sleeves’ circumference on the

inner upper arms.

The Zero Harm identification shall appear on the right side of the sleeve and shall be in

accordance with Eskom’s Corporate Identity.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

3.8 Minimum Standard Specifications for Rain Protection (Rain Suits)

The fabric for the jacket and trousers shall be a minimum of 180 grams per square meter with

the face side 100% polyester, plain weave with 170 threads per square inch and coated with

a water-resistant coating.

The "under" side to be laminated with PVC coating. Seams strength to be 50kPa, (converts

to 50kN/m2). The lining to be 80% polyester and 20% cotton. All sizing benchmark to SANS

434 see size chart Annexure E for rain wear and chemical chart specification.

The rain jacket shall have a nylon spiral zip and a closed fly front secured by non-conductive

press-studs and shall comply with SANS 1822 type 5(auto lock alloy sliders).

The hood shall be attached to the rain jacket.
The rain jacket shall cover the buttocks.
The sleeves shall have a false elastic sleeve at the end (made of a softer material) to prevent

rain entering the sleeve.

The pants shall have two side slits and elasticised waist.
Rain suits shall be Navy blue in colour.
The rain suit shall be fitted with reflective strips on both sleeves’ circumference on the inner

upper arm, reflective strips on both legs above the knees

The Zero Harm identification shall appear on the right side of the sleeve and shall be in

accordance with Eskom’s Corporate Identity.

The Eskom logo shall be silk-screened in accordance with Eskom’s Corporate Identity, on

the front and on the back.

The size of the Eskom logo on the front shall be 65 mm high and on the back the Eskom logo

shall be 150 mm high.

3.9 Minimum Standard Specifications for Chemical Protection (Chemical Suits)

The fabric for the jacket and pants shall be a minimum of 400 grams per square meter, PVC

Coated Polyester, Tear strength weft 40N and warp 30N, burst strength weft 655N/50mm,

warp1232N/50mm, and coating adhesive 15N/50mm.

Polyester base fabric to be 100% polyester weight 80 grams per square meter and yarn/cm

16 by 14.5.

Rain suits shall be Hi Vis Yellow in colour. This is global the international colour for chemical

rainwear.

Hook and loop tape 20mm-white and draw cord 3mm polyester, seams to be high frequency

welded.

The chemical rain jacket shall have a nylon spiral zip and a closed fly front secured by acid

resistant press-studs and shall comply with SANS 1822 type 5(auto lock alloy sliders).

The hood shall be attached to the rain jacket.
The chemical rain jacket shall cover the buttocks.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

The sleeves shall have a false elastic sleeve at the end (made of a softer material) to prevent

chemicals entering the sleeve.

The pants shall have no side slits and no pockets.
The pants shall have an elasticised waist.
The chemical rain suit shall be fitted with reflective strips on both sleeves’ circumference on

the inner upper arm, reflective strips on both legs above the knees.

The Zero Harm identification shall appear on the right side of the sleeve and shall be in

accordance with Eskom’s Corporate Identity.

The Eskom logo shall be silk-screened in accordance with Eskom’s Corporate Identity, on

the front.

The PVC Coating formulation stipulated not to be changed by supplier.

Chemical tested to ASTM P903-96 for the BTT (break through time) see chemical chart specs annex E

Note Annex E for rain wear sizes and chemical chart specs

3.10 Minimum Standard Specifications for Reflective Vests and Bibs

Shall comply with SANS 50471: High-visibility warning clothing for professional use.
The vests/bibs design shall comply with Figure A3 on Annexure A of SANS 50471 except for

employees at work A.4 design.

The reflective tape (retro reflective material) shall comply with SANS 50471 and shall be a

minimum of 50mm in width.

Colour requirements for background and combined performance material shall comply with

Table 2 in SANS 50471. Where the prescribed colour is not available, the

division/cluster/OU/BU can determine the suitable colour to replace it.

The front shall be closed by a zip fastener which shall comply with SANS 1822 and be of a

non-conductive material.

The sizes in accordance with the requirements stipulated in section 4.3 of EN 340.
The Eskom logo shall be silk-screened in accordance with Eskom’s Corporate Identity, on

the front left side above the identity pocket.

High visibility tape as per figure A.3 and A.4 where applicable as per the below mentioned

table.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

Category Colour of Vest Colour Code Design

Evacuation Co-ordinator Cloud White with silver Cloud White G80 (NCS A.3

retro reflective material 0704-G38Y)

First Aid Co-ordinator Emerald Green with silver Emerald Green E14 A.3

retro reflective material (NCS 3745-B99G)

Fire Protection Co- Fluorescent red with Signal Red A11 (NCS A.3

ordinator (Fire Warden) silver retro reflective 1678-Y86R)

material

Employee at Work Fluorescent orange-red Light Orange B26 ( NCS A.4

silver retro reflective 1673-Y48R)

material

Transport Co-ordinator Ice Blue with silver retro Ice Blue F76 (NCS 0809- A.3

reflective material B66G)

Management (Managers, Fluorescent yellow with Golden Yellow B49 (NCS A.3

Auditors, Observers and silver retro reflective 1178-Y14R)

Security). material

3.11 Minimum Standard Specifications for Cold Weather Protection

3.11.1 Freezer Wear

The fabric specification for freezer wear shall be: Outer fabric: 100% cotton soft woven fabric

in accordance with SANS 1387-4, Material Type D59, flame retardant (SANS 1423-1) class

C category 1, Insulating Layer: 135g/m2 polyester.

Lining: 100% cotton, uncoloured. (Not dyed).
The jackets shall have non-conductive press-studs down the front on a double panel strip as

well as a non-conductive zip complying with SANS 1822. To be intact front and back.

Freezer suits outer material shall be Hi Vis Orange colour.
The Zero Harm identification shall be embroidered on the right upper arm and the Eskom

logo shall be embroidered in accordance with Eskom’s Corporate Identity on the front top

pocket; identification: indelible marks, trademark, and size on all items.

Other special protection includes but not limited to:

o Cotton thermal underwear

o Woollen gloves

o Woollen socks

o Balaclavas

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

o Freezer suits

o Gumboot inserts

o Body protection – Battery acid/alkali protection

3.12 Minimum Standard Specifications for Aprons

3.12.1 Chemical Apron

The apron shall be rubber-coated or heavy-duty plastic polyester viscose material.
The apron shall be full length and hang to the knees or below the knees.

3.12.2 Welding Apron

Apron, welder: garment size: width 24 x length 42 inches; material: leather cowhide; with

adjustable neck strap.

Must provide complete front body protection.

3.13 Minimum Standard Specifications for Head Protection

All hard hats must be of the type that has an adjustable three-point webbing chin strap as

prescribed in accordance with SANS 1397 and:

The colour of the hard hats shall be white in accordance with Eskom’s Corporate Identity.

Note: The Eskom Logo must be on the front of the helmet.

The colour of the Eskom logo on the hard hats shall be in accordance with Eskom’s Corporate

Identity.

The Zero Harm slogan shall be silk screened on the left-hand side of the hat.
The hard hat shall have a reflective sticker with emergency numbers attached at the back.

3.13.1 Hard Hats (Industrial Helmet)

All working from height hard hats shall:

Bear the SABS mark and in accordance with SANS 1397.
Be purchased with an adjustable chin strap.
Have an adjustable three-point webbing chin strap in accordance with SANS 1397: Section

3.8.

Have a shortened sun peak.
Have limited side rims/gutter.
Have a webbing suspension harness.
Have a thick sweat band of +/- 4.5 cm (THICKNESS).
Have adjustable head bands of standard size 53 cm to 63 cm.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

3.13.2 Sun Brim (For Hard Hat)

The shape of the brim shall be oval and shall have a front back and neck protector attached

to bottom of the brim.

The material shall be pre-shrunk 100 % woven cotton fabric in accordance with SANS 1387-

4, material type D59, and flame-retardant class C category 1.

The colours shall be Navy Blue. Pantone 19_3920.
The Eskom logo shall be embroidered on the back flap in accordance with the Eskom

Corporate Identity.

Sun brim shall have a reinforced stiffened broad brim of at least 90 mm (Brim malgray chip

board material 600 to 800g/m2).

Inside diameter 740mm (front to back 240mm and side to side 200mm).
Outside front to back 430mm and from side-to-side 380mm.
The stitching shall comply with SANS 10101.
The thread used shall comply with SANS 1362.
Insert for hard hat front peak flap centre 130mm and side fitted to other brim.
Insert for hard hat rear section centre 130mm and sides fitted to other brim.
Neck protector at back centre 230mm long and sides fitted halfway to outer sun brim

protector.

Velcro 40 by 25mm attach on left side of brim and rear insert of flap for stability.
Cotton twill tape 20mm to be fit on inner, outer brim front and back peak supports and neck

protector.

Front peak support to be stitched down 70mm from other brim edge.
Top bottom and inner layer shall have a minimum of 6 rows reinforcement stitching around

the brim.

3.13.3 Hair Nets

Hair Nets shall be made of pre-shrunk 100% soft woven cotton fabric in accordance with

SANS 1387-4, Material Type D59, flame retardant SANS 1423-1 class C category 1.

Hood with inside pocket for hair protection and additional ear protection.

Velcro closure on hat harness, the hood will be bound with self-material binding length of

hood 320mm, Width of hood 280mm, Pocket depth 220mm.

3.13.4 Soft Bush Hats

The material shall be pre-shrunk 100 % woven cotton fabric in accordance with SANS 1387-

4, material type D59, and flame retardant, class C category 1.

The colours shall be Navy Blue. Pantone 19_3920.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

The Eskom logo shall be embroidered on the front of the hat in accordance with the Eskom

Corporate Identity.

The Zero Harm identification shall be embroidered on the rear of the hat and shall be in

accordance with Eskom’s Corporate Identity.

Soft hats shall have a reinforced stiffened broad brim of at least 80 mm and shall have a draw

string fitted with a spring-loaded clip.

The stitching shall comply with SANS 10101.

The thread used shall comply with SANS 1362.

3.14 Minimum Standard Specifications for Eye/Face Protection

Eye/face protection used shall be in accordance with:

In terms of robustness all eye protection must be constructed to protect against impact, non-

adherence of molten metal, hot solids, liquids, and dust. Where applicable and based on a

risk assessment eye-protectors shall be provided with at least brow guards, chin protectors,

chin straps and visors.

SANS 1404, Eye protectors for industrial and non-industrial use. This code specifies the

characteristics of personal eye-protectors for industrial and non-industrial use. It covers eye

protectors embodying a-focal or prescriptive lenses or combinations of these. The hazards

covered are impact, molten metals, hot solids, dust, gases, liquids, and any combination of

these.

SANS 1400, Equipment (including oculars) for eye, face and neck protection against non-

ionising radiation arising during welding and similar operations – welding helmets, hand

shields, goggles, and welding spectacles.

3.14.1 Spectacle Visitors

Lens and frame colour clear, lens tint clear and coating uncoated, temple style semi-dropped, brow

protection both with side shield and vents, nose bridge nonslip and compliance to CE-EN-166 and

Ansi z87.1.

3.14.2 Spectacle Welders

Colour green frame colour black and lens tint welding shade 5.0. Lens coating, hard coat, and

adjustable drop temple also temple style drop with adjustable length and with universal nose bridge

to compliance to ANSI Z87.1.

3.14.3 Goggles

Impact splash dust and mist resistant moulded lens and anti-fog coating to ANSI D3 D4. frame colour

smoke, lens tint clear and coating anti fog anti scratch, temple style wider adjustable fabric strap

with “d” slides comply to ANZIz87.1and CE-EN 166.g.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

3.14.4 Spectacle Sunglasses

Type wrap around ballistic protection for harsh industrial environments.

Frame colour shall be preferably black; lens tint shall be 1) Indoor-outdoor, 2) clear and 3)

amber lens coating hard coat.

Temple style drop with adjustable lengths; soft self-fitting rubber nose bridge, super coat

protection with anti-fog, anti-scratch, anti-static, and UV 100% ultraviolet protection (Amber

99% UV) comply to ANZI z87.1 and CE-EN 166; meet traffic signal colour recognition

requirements of ANSI Z80.3.

3.14.5 Safety Eyewear Cord

Colour black

Elastic slip-on construction

Adjustable length

3.14.6 Spectacle Storage Case

Must be foam padded

Nylon eyewear case

Zipper closure with belt clip colour black to fit all spectacles

3.14.7 Goggle/Earmuffs Storage Case

Oversize microfiber eyewear bag with drawstring; suitable for goggles or earmuffs.

3.14.8 Face Shield – Acid/Alkali Protection (SANS 1404)

The face shield shall provide protection against acid/alkali/ Hazardous biological substances

burn.

The shield shall be made of a transparent material and which material shall be made of

Polycarbonate Grade 1 impact, that is, it shall resist the frontal impact of a 6 mm steel ball

travelling at a velocity of 120 m/s.

For eye protection against high impact and flying particles.

Dimensions: width 310 X length 205 X thick 1 MM.

3.14.9 Face Shield – LV Switching

The face shield shall provide protection against electrical burns and flashes as applicable for Arc

Flash Protection as per Arc Flash category requirements.

The shield shall be made of a transparent material which shall be made of Polycarbonate.

The face shield shall have anti-fog coating.

The face shield shall have a protection bag.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

The face shield shall fit the existing hard hats and shall comply with Category 1 of NFPA 70E-

2000 and minimum ATPV performance value of 5 Cal/cm2.

3.14.10 Face Shield for Cutting and Grinding

The face shield shall provide protection against cutting and grinding material.

The shield shall be made of a transparent material and which material shall be made of

Polycarbonate Grade 1 impact, that is, it shall resist the frontal impact of a 6 mm steel ball

travelling at a velocity of 120 m/s.

For eye protection against high impact and flying particles.

Dimensions: width 310 x length 205 x thick 1 MM.

3.14.11 Welding Helmet Hard Hat Assembled

Heat resistant thermoplastic shell; material black nylon; visor holder material AS/NZS 1337

medium rating (1); polycarbonate cover lens material AS/NSZ 1338; chipping lens material

polycarbonate – medium impact (1); filter lens to have been tested/certified to AS/NZS 1338;

Impact protection on the complete assembly to AS/NZS 1337.1 and TA500 series safety

helmet.

3.14.12 Welding Helmet Replacement Lenses

Welding Helmet Replacement Lenses AS/NZS 1337.1, 5051mm x 108mm.

Polycarbonate clear chipping lens replacement high impact (V).

3.14.13 Welding Helmet Filter Arc Welding Shades

Welding Helmet Filter Arc Welding Shade 12; AS/NZS 1337.1, 50-51mm x 108mm; high to

extra high impact rating; ball speed 6.00mm – 120-190m/sec; 6.35mm – 110-175m/sec;

impact protection situations : high grinding, metal cutting, air-arc gauging, welding; range of

welding current ≤ 400.

Welding Helmet Filter Arc Welding Shade 10; AS/NZS 1337.1, 50-51mm x 108mm; high to

extra high impact rating; ball speed 6.00mm – 120-190m/sec; 6.35mm – 110-175m/sec;

impact protection situations: high grinding, metal cutting, air-arc gauging, welding; range of

welding current ≤ 400.

Welding Helmet Filter Arc Welding Shade 9; AS/NZS 1337.1, 50-51mm x 108mm; high to

extra high impact rating; ball speed 6.00mm – 120-190m/sec; 6.35mm – 110-175m/sec;

impact protection situations: high grinding, metal cutting, air-arc gauging, welding; range of

welding current ≤ 400.

Welding Helmet Filter Arc Welding Clear.

Welding Helmet Filter Arc Welding Clear; 1000 hours.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

3.14.14 Welding Helmet Filter Gas Welding

Welding Helmet Filter Gas Welding Shade 6; AS/NZS 1337.1, 50-51mm x 108mm; heavy cutting,

fuse welding pre-heated cast iron and heavy thickness.

3.14.15 Auto Darkening Full Welding Helmet

Auto Darkening Full Welding Helmet; robust and lightweight; CE EN 175S, EN 329, ANSI; covers

MAG-MIG – covered electrodes and TIG from 5 amps applications; enlarged viewing area: 98 x

51mm; shade, delay, and sensitivity manual adjustments; solar cells WITH rechargeable and

interchangeable batteries CR2032; 3D head harness; lens warranty 24 months.

3.15 Minimum Standard Specifications for Hearing Protection

Hearing protection used shall be in accordance with SANS 1451 part 1-3 and comply with the

following:

Protector Hearing: Earplug re-usable corded woven nylon with carrying case and chain

contoured 3 or 4 flange ultra-soft polymer design; universal size self-contour to fit any ear

canal; non allergenic polymer material; 25 NRR ANSI and 26 SNR CE protection level 92-

102 decibels(dB).

Soft Ear Plug protector, hearing: type: Uni-fit disposable foam earplug; soft tapered slow

expanding polyurethane foam; tapered with longer thinner tip; corded PVC cord colour

orange 32 NRR ANSI 37 SNR CE protection level 96-106 dB

Protector Hearing: Semi –aural headband; earplug noise reduction rate 23 decibels; comply

to ANSI s.3.19-1974; clamping force 2.0 Newton.

Protector Hearing: Earmuff high performance smart fold out design dielectric construction;

multi position use without support; self-aligning suspension; soft pliable super seal ear

cushions for long lasting and resistant against body oil and sweat colour black/red comply to

Ce snr 30 nrr 28.

The earmuffs can be hard hat mounted or normal fit.

Manufacturers or suppliers of hearing protection devices must provide the device’s noise

attenuation specifications such as Noise Reduction Rating (NRR) or Single Number Rating

(Snr)

3.16 Minimum Standard Specifications for Foot Protection

3.16.1 Electrical Safety Boots

Toe construction type: steel or carbon fibre; tread surface type sole rubber or polyurethane

or combination of both and shall have minimum oil and resistance of 4, slip resistant of 3,

water resistance of 3, heat resistance of 4, abrasion resistance of 4 and with penetration

resistant insert.

Material must be full grain upper leather and be made in standard or wide size.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

Electrical safety shoes shall be electrically tested and certified to be able to withstand

electrical resistance of 20 kilo volts for 60 seconds.

The boots shall be dark brown. Where it is not possible to obtain brown then black will be the

only alternative and the laces shall match the relevant boot colour.

Only locally produced or manufactured textiles leather and footwear material or input will be

considered.

Item to be marked with SABS SANS 20345: mark of approval.

3.16.2 General Safety Boots

Toe construction type: steel or carbon fibre; tread surface type sole rubber or polyurethane

or combination of both and shall have minimum oil and resistance of 4, slip resistant of 3,

water resistance of 3, heat resistance of 4, abrasion resistance of 4 and with penetration

resistant insert.

Material must be full grain upper leather and be made in standard or wide size.

The boots shall be dark brown. Where it is not possible to obtain brown then black will be the

only alternative and the laces shall match the relevant boot colour.

Only locally produced or manufactured textiles leather and footwear material or input will be

considered.

Item to be marked with SABS SANS 20345: mark of approval.

3.16.3 Electrical Safety Shoe

Toe construction type: steel or carbon fibre; tread surface type sole rubber or polyurethane

or combination of both and shall have minimum oil and resistance of 4, slip resistant of 3,

water resistance of 3, heat resistance of 4, abrasion resistance of 4 and with penetration

resistant insert.

Material must be full grain upper leather and be made in standard or wide size.

Electrical safety shoes shall be electrically tested and certified to be able to withstand

electrical resistance of 20 kilo volts for 60 seconds.

The boots shall be dark brown. Where it is not possible to obtain brown then black will be the

only alternative and the laces shall match the relevant boot colour.

Only locally produced or manufactured textiles leather and footwear from local raw material

or input will be considered.

Item to be marked with SABS SANS 20345: mark of approval.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Eskom Personal Protective Equipment (PPE) Unique Identifier: 240-44175132

Revision: 2

Page:

3.16.4 General Safety Shoe

Toe construction type: steel or carbon fibre; tread surface type sole rubber or polyurethane

or combination of both and shall have minimum oil and resistance of 4, slip resistant of 3,

water resistance of 3, heat resistance of 4, abrasion resistance of 4 and with penetration

resistant insert.

Material must be full grain upper leather and be made in standard or wide size.

The boots shall be dark brown. Where it is not possible to obtain brown then black will be the

only alternative and the laces shall match the relevant boot colour.

Only locally produced or manufactured textiles leather and footwear from local raw material

or input will be considered.

Item to be marked with SABS SANS 20345: mark of approval.

3.16.5 Clean Condition Boots

Toe construction type carbon fibre.

Tread surface type sole rubber or polyurethane or combination of both and shall have

minimum oil and resistance of 4, slip resistant of 3, water resistance of 3, heat resistance of

4, abrasion resistance of 4 and with penetration resistant insert.

Material shall be full grain upper leather.

Shoes to comply with safety shoes electrical testing specification 34-232.

The boots colour to be white.

Type will be slip on type (No laces).

Only locally produced or manufactured textiles leather and footwear from local raw material

or input will be considered.

Item to be marked with SABS SANS 20345 Mark of Approval.

3.16.6 Shoe Protection (Boot Spats)

The material shall be leather cowhide with self-grip back fastener, under strap.

The dimensions shall be length 320 X HT 250 mm.

3.16.7 Gumboots

Gumboots shall be preferably made of solid rubber or combination of PU/rubber and shall be

black in colour with a protective toe cap.

It shall be made of low abrasion material.
The sole shall be acid and oil resistant minimum 4, and non-slip.
It shall be waterproof.
Gumboots shall comply with SANS 20345.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

This document outlines the approach in which Peaking Power Station will manage its Confined

space activities.

2. Supporting Clauses

2.1 Scope

For all Permit required and Non-Permit Required Confined Spaces entry at Peaking Power Station.

2.1.1 Purpose

For the Safe Entry, Work and Exit of Permit Required Confined Space

2.1.2 Applicability

This work instruction shall apply to all Peaking employees, contractors, and visitors who are required

to enter or and work in a confined space.

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] Occupational Health and Safety Act .

[2] ISO 9001 Quality Management Systems.

[3] Plant Safety Regulations.

2.2.2 Informative

[4] Occupational Health and Safety Act, Act .

2.3 Definitions

Definition Explanation

Confined Space a. is an enclosed or partially enclosed space that is not primarily designed or

intended for human occupancy;

b. has a restricted entrance or exit by way of location, size or means;

c. can represent a risk for the health and safety of anyone who enters (e.g. tanks,

vessels, storage bins, terrace bins, hoppers etc.).

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the user to

ensure it is in line with the authorized version on the system. No part of this document may be reproduced in any manner or form by

Working in Confined Spaces Unique Identifier: 167A/16147

Revision: 1

Page:

Definition Explanation

Permit a. Contains or has potential to contain a hazardous atmosphere.

b. Contains a material that has the potential for engulfing an entrant.

c. Has an internal configuration such that an entrant could be trapped or

asphyxiated by inwardly

d. converging walls or by a floor which slopes downwards and tapers to a

smaller cross section or,

e. Contains any other recognized serious safety or health hazard.

Non-Permit Means a confined space that does not contain atmospheric hazards nor has the potential

Required to contain any hazards capable of causing death or serious physical harm.

Confined Space

Permanent A permanent work space where entry is only possible provided a permit has been issued.

Confined Space

Non-Permanent A space that may not be entered into during normal operating conditions or whilst on

confined space standby. The space will then be classified as a PERMANENT CONFINED SPACE during

maintenance, inspection, cleaning, or any other activity that requires entry.

Engulfment The surrounding and effective capture of a person by a liquid or finely divided “flow able”

solid substance that can be aspirated to cause death by plugging or filling the

respiratory system or that can exert enough force on the body to cause death by

strangulation, restriction or crushing.

Written Safe An agreed/approved/written procedure that has been drawn up beforehand and agreed

Work Procedure to by all relevant parties, stating an acceptable and safe method in which defined and

specific tasks may be carried out safely.

Safety Watcher Any person who remains at the entrance of a confined space.

Entry Supervisor Permit Holder or Responsible Person (RP) as per PSR

Authorized Gas For gas test purposes: person appointed to perform gas and heat stress tests. For

Test and Heat purpose of declaring a confined space safe to enter,

stress

Cell D3: Type 1 in the block to select the applicable type of Category

NB: The tenderer must complete and sign this form to acknowledge and accept Eskom Supplier Quality Requirements as per 240-105658000 Specification and ISO 9001 Standard.

Title: Supplier Quality Management: Document Identifier: 240-105658000

Alternative Reference QM 58

Number:

Area of Applicability: Eskom Holdings SOC Ltd

Functional Area: Quality Management

Revision: 3

Total Pages: 28

Next Review Date: October 2024

Disclosure Controlled Disclosure

Classification:

Compiled by Supported by Functional Authorized by

Responsibility

SA Sambo P Dondashe L Meyer K Pather

Chief Advisor Middle Manager Acting Senior General Manager

Quality Quality Manager Quality Risk and

Management Management Management Sustainability

Date: 15/10/2021 Date: 15/10/2021 Date: 15/10/2021 Date: 17 October 2021

EDC TN Formatted 15.10.2021

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

Content

. Introduction ............................................................................................................................... 3

2. Supporting Clauses .................................................................................................................. 3

2.1 Scope ............................................................................................................................... 3

2.1.1 Purpose ................................................................................................................. 3

2.1.2 Applicability ........................................................................................................... 3

2.1.3 Effective date ......................................................................................................... 3

2.2 Normative/Informative References ................................................................................... 3

2.2.1 Normative .............................................................................................................. 3

2.2.2 Informative............................................................................................................. 3

2.3 Definitions ........................................................................................................................ 4

2.4 Abbreviations ................................................................................................................... 5

2.5 Roles and Responsibilities ............................................................................................... 6

2.6 Process for Monitoring ...................................................................................................... 6

2.7 Related/Supporting Documents ........................................................................................ 6

3. Pre-Contract Award: Quality Requirements .............................................................................. 7

3.1 Supplier and Sub-Supplier Quality Management System Requirements .......................... 7

3.2 Quality Plan ...................................................................................................................... 8

3.3 Contract Quality Plan........................................................................................................ 8

3.4 Quality Control Plan ....................................................................................................... 10

3.5 Pre-Contract Award: Quality Requirement ...................................................................... 13

3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment ........................... 16

3.7 Post-Contract Award ...................................................................................................... 17

3.7.1 Contract Execution .............................................................................................. 17

3.7.2 Supplier Quality Performance Monitoring Phase ................................................. 18

3.7.3 Supplier Quality Audit .......................................................................................... 18

3.8 Standard Conditions ....................................................................................................... 19

3.8.1 Rights of Access .................................................................................................. 19

3.8.2 Eskom Rights to Information ................................................................................ 20

3.8.3 Preservation ........................................................................................................ 21

3.8.4 Quality Audits Related Conditions ....................................................................... 25

3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by

Eskom ................................................................................................................. 25

3.8.6 Special Processes ............................................................................................... 26

4. Acceptance ............................................................................................................................. 27

5. Revisions ................................................................................................................................ 27

6. Development Team ................................................................................................................ 27

7. Acknowledgements ................................................................................................................ 28

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

The intention of this specification is to specify and describe the minimum quality requirements for all

existing and potential Eskom suppliers and define the quality criteria for the selection, evaluation,

vendor registration, management, monitoring, assessment and auditing of suppliers. Eskom’s

position is to partner with suppliers who fully demonstrate commitment to the development,

implementation, and maintenance of a quality management system (QMS) that conforms to the

requirements of ISO 9001 standard. The priority is to encourage suppliers to continually improve

their QMS and enhance service delivery by implementing and conforming to the standard.

2. Supporting Clauses

2.1 Scope

2.1.1 Purpose

The purpose of this specification is to outline the requirements according to which suppliers shall

 develop,

 implement,

 maintain, and

 continually improve

a quality management system (QMS) based on ISO 9001, which should form the basis for conformity

to Eskom quality requirements and continually adhere to them throughout the duration of a contract

2.1.2 Applicability

This specification shall apply throughout Eskom Holdings Limited divisions, its subsidiaries,

suppliers, and sub-suppliers and shall form part of all Eskom requests for information (RFI)/ requests

for quotation (RFQ)/ requests for proposal (RFP), including contracts for the procurement of products

and services.

2.1.3 Effective date

Date of authorisation of the specification

2.2 Normative/Informative References

Parties using this document shall apply the most recent edition of the documents listed in the

following paragraphs.

2.2.1 Normative

[1] ISO 9001 Quality Management Systems – Requirements

[2] ISO 10005 Quality Management Systems – Guidelines for Quality Plans.

2.2.2 Informative

[3] ISO 9000 Quality Management Systems – Fundamentals and Vocabulary

[4] 32-727: Safety, Health, Environment, and Quality (SHEQ) Policy

[5] ISO 10006 Quality Management Systems – Guidelines for Quality Management in Projects

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

[6] ISO 9004 Quality Management – Quality of an Organisation – Guidance to Achieve Sustained

Success

[7] 32-1033: Eskom’s Procurement and Supply Chain Management Policy

[8] 32-1034: Eskom’s Procurement and Supply Chain Management Procedure

[9] PPPFA: Preferential Procurement Policy Framework Act, 2000 (Act No. )

[10] CIDB 1004: Best Practice Guideline A4: Evaluating Quality in Tender Submissions

[11] 240-12248652 Supplier Quality Management: List of Tender Returnables

[12] IAEA Safety Standard GS-R-3.1 Application of the Management System for Facilities and

Activities

[13] SANS 10845-1 Construction Procurement Part1: Processes, Methods and Procedures

2.3 Definitions

The vocabulary of ISO 9000 and the following definitions apply in the application of this specification.

2.3.1 Component: a constituent part of the product or sub-assembly of the product. The product

may comprise multiple individual components

2.3.2 Contract Quality Plan: a document of the supplier’s process for delivering the level of quality

required by the contract. It is a framework for the contractor’s process for delivering quality.

Purpose of a CQP is to outline how the results defined in the specifications will be achieved.

2.3.3 Hold Point: a predetermined stage in the quality control plan (QCP) beyond which work/

manufacturing shall not proceed without the attendance of, and written authorisation of, an

Eskom representative or Eskom inspection agency, whichever is applicable.

2.3.4 Intervention Points: those control points indicated by the various controlling bodies

concerned with the implementation of a specific QCP/ ITP. These can be in the form of

inspection, hold points, surveillances, witnesses, reviews and verifications.

2.3.5 Inspection Agency: an organisation or person appointed by Eskom for the purpose of

performing quality assurance/ quality control, monitoring, inspection and/ or expediting

services.

2.3.6 Level 1 Plant Items: equipment, whose failure has an effect on personnel safety and/ or

health, causes an environmental incident, cause a huge production loss or major equipment

damage. Equipment that are safety/ redundancy/ protective device or covered by statutory

regulations requirements.

2.3.7 Level 2 Plant Items: equipment, whose failure impacts plant availability and/or reliability,

causes significant costs or secondary damage.

2.3.8 Level 3 Plant Items: equipment that does not impact on personnel safety and/ or health,

environmental, cost, availability and/ or reliability of plant.

2.3.9 Nonconformity: a deficiency in material, composition, characteristic, or performance that

renders the quality of an item, component, or product unacceptable or indeterminate. The

term also covers a deficiency in, or deviation from/non-adherence to, the quality management

system requirements, prescribed production processes, and/or related documentation such

as procedures and instructions.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

2.3.10 Quality Plan: specification of the actions, responsibilities and associated resources to be

applied to a specific object.

2.3.11 Quality Control Plan: a document specifying the activities to be inspected throughout the

execution of the project, inclusive of test methods, procedures, and acceptance criteria (This

term is equivalent to QIP and ITP).

2.3.12 Requirement: the need or expectation that is stated, generally implied, or obligatory.

Requirements are generally specified in the purchase order and/or contract documentation,

but may not be limited to these.

2.3.13 Primary Plant (Power Plant): primary plant include High Voltage equipment situated inside

the control room (breakers, bus-bars, CT’s, VT’s and transformers).

2.3.14 Secondary Plant (Control Plant): secondary plant includes all equipment used to control

and protect the HV equipment on the primary plant side. (Protection, metering, AC/DC and

tele-control).

2.3.15 Special Process: is any production or service process which generates products or services

which cannot be measured, monitored, or verified prior to delivery and use.

2.3.16 Supplier: is a current or potential supplier, vendor, contractor, consultant, or service provider.

A supplier may be a natural or legal person and includes any employee acting within the

course and scope of his/her employment or any agent or manager acting for, or on behalf of,

or in the interests of, the person registered as supplier on the Eskom supplier database.

2.3.17 Sub-supplier: an organisation that provides a product/service to the supplier and/or that

enters into a subcontract and assumes some of the obligations of the supplier or prime

contractor.

2.3.18 Witness Point: a predetermined stage in the quality control plan where and inspection

activity will take place. Work may proceed, provided Eskom or its inspection agency has been

formally notified and confirmed that inspection is waived.

2.4 Abbreviations

Abbreviation Explanation

AIA Approved Inspection Authority

CA Corrective Action

CQP Contract Quality Plan

FIDIC Federation Internationale Des Ingenieurs- Conseils

FMECA Failure Mode, Effects and Criticality Analysis

HAZOP Hazard and Operability Study

ISO International Organisation for Standardisation

ITP Inspection and Test Plan

NC Nonconformity

NDT Non Destructive Testing

PMI Positive Material Identification

QCP Quality Control Plan

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

Abbreviation Explanation

QMS Quality Management System

PQP Project Quality Plan

RFI Request for Information

RFQ Request for Quotation

RFP Request for Proposal

SHEQ Safety, Health, Environment, and Quality

SETA Skills Education Training Authorities

WPS Welding procedure specifications

WQR Welder’s Qualification Record

2.5 Roles and Responsibilities

Eskom Quality representative/ professional will select applicable requirements for existing and

potential Eskom suppliers using Form A (Tender and Contract Quality Requirements for Supplier

Quality Management: Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001

Standard).

The existing and/ or potential suppliers must complete, sign and return Form A with the other

returnable as listed in the List of Tender Returnable document (240-12248652). Other roles and

responsibilities for this standard are defined within the text of this specification.

2.6 Process for Monitoring

The application of this specification throughout Eskom shall be audited as per the management

system audit schedule.

2.7 Related/Supporting Documents

The documents superseded by this specification: all divisional and business unit supplier quality

requirements standards and/or specifications.

Forms and templates:

[1] 240-68099512 Tender and Contract Quality Requirements for Supplier Quality Management

Specification 240-105658000/ QM 58 and Quality Requirements for ISO 9001 Standard (Form

[2] 240-109253698 Template for a Typical Contract Quality Plan

[3] 240-109253302 Quality Control Plan/Inspection and Test Plan

[4] 240-126469599 Method Statement Template.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3. Pre-Contract Award: Quality Requirements

The quality assessment criteria and Form A of this specification will be selected and completed by

an Eskom Quality representative/ professional who will identify the applicable supplier quality

requirements to be met.

Form A of this specification must also be completed and signed by the supplier responding to an

Eskom invitation to tender, in order to acknowledge and accept Eskom Supplier Quality requirements

as per this specification and ISO 9001 Standard or any additional quality requirements specific to

the scope of work.

3.1 Supplier and Sub-Supplier Quality Management System Requirements

3.1.1 The supplier and sub-supplier shall develop, implement, maintain and improve a formal QMS

that conforms to the latest ISO 9001 standard or any applicable standard of QMS (latest

applicable revision) and in accordance with the requirements of this specification.

3.1.2 Such a formal system shall consist of the appropriate documented information required by

ISO 9001 and may include a quality manual, quality plans, work procedures, work

instructions, method statements, work flow documentation, etc., as the case may be. This

requirement constitutes the most basic QMS requirements.

3.1.3 Unless specifically excluded from the quality list of tender returnable, as per the categories of

quality requirements (Category 1, 2, 3, or 4), such a QMS shall carry a valid ISO 9001

certificate from an accredited certification body, as indicated in the applicable Eskom

invitation (this requirement applies equally to both the supplier and any/ all manufacturing

third-party organisations mentioned above).

3.1.4 Unless specifically excluded in the quality list of tender returnable, as per the categories of

quality requirements (Category 1, 2, 3, or 4), the supplier shall have a fully developed,

documented, implemented, reviewed and maintained QMS that complies with the

requirements of ISO 9001 standard or any applicable standard of QMS. In the event that the

main supplier invariably requires the assistance of a sub-supplier in order to realise its own

supply obligations. The aforementioned requirement applies equally in all cases where any

such sub-supplier’s scope of responsibility includes the provision of any of the following

activities, namely, design and development, manufacturing, maintenance, testing, storage,

delivery, installation, commissioning, and project management, or in the cases the supplier

name changes, mergers, acquisitions and/ or cessions. Eskom Quality department must

ensure that the changed entity can still fulfil the requirements as set out in the contract

documentation.

3.1.5 Eskom reserves the right to request and perform necessary assessments at sub-supplier

facilities.

3.1.6 The main supplier shall be responsible for defining and managing the specific quality

assurance and control elements applicable to the respective sub-supplier’s scope of

work/supply and ensure that its sub-supplier(s) quality programmes support Eskom

requirements.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.1.7 The supplier shall inform Eskom of any proposed changes to the QMS or staff that will affect

the quality system prior to implementation of these changes.

3.1.8 The main supplier shall develop and implement a performance management programme for

their sub-supplier. The programme shall include, but not limited to:

 Verification of the QMS

 Audits and surveillances

 Regular assessment of the CQPs and reviews of QCPs.

 NC and Defect Management

 Inspection and test plans

 Risk management

3.2 Quality Plan

The information in this section constitutes the minimum requirements for a quality plan.

3.2.1 Where specified in the Evaluation Criteria and/ or quality list of tender returnables , as per the

categories of quality requirements (Category 1, 2, 3, or 4); all individual products, services

and processes shall have a documented, implemented, reviewed and maintained contract

quality plan and/or quality control plan (inspection and test plan).

3.2.2 Where specified in the evaluation criteria and/ or quality list of tender returnables. All

production and/ or service provision shall be carried out in accordance with a documented

and agreed contract quality plan (CQP) and/ or quality control plan (QCP)/ inspection and test

plan (ITP).

3.2.3 The supplier shall plan for the required quality-related activities and interfaces within the

supplier’s quality system in order to demonstrate its ability towards both controlling and

meeting specified Eskom requirements.

Note 1: Contract Quality Plan should address the quality assurance elements related to the scope

of work and/ or technical specification.

Note 2: Quality Control Plan (QCP)/ Inspection and Test Plan (ITP) should address the quality

control elements related to the scope of work and/ or technical specification.

3.3 Contract Quality Plan

The main supplier shall require sub-suppliers to submit project quality plans (PQPs)/ contract quality

plans (CQPs) and associated documentation in accordance with the requirements of project QMS

processes applicable to the sub-supplier’s scope of work.

The supplier shall, where applicable, based on scope of work criticality, ensure that procurement

documents clearly and unambiguously require sub-supplier submission of a sub-supplier CQP for

supplier and Eskom review.

The main supplier shall ensure that sub-supplier CQPs are developed and implemented in

accordance with the ISO 10005 Quality Management System Guidelines for Quality Plans. In

addition to the elements specified in ISO 10005, the supplier’s and/ or sub-suppliers’ CQPs shall

include the following (as applicable):

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.3.1 The management of records, including material tests, positive material identification (PMI)

testing, material certification, etc.

3.3.2 The provision for free and uninhibited access by the supplier and/or personnel at the time of

inspection.

3.3.3 The proposals for submission of final documentation, the final manufacturing data book, prior

to shipment.

3.3.4 The special processes related to welding: management of the welder’s qualification record

(WQR), welding procedure specifications (WPS), and procedures qualification records (PQR)

that will be used in the performance of work for supplier review and acceptance prior to

commencing manufacture. Welders shall be qualified to the specified Codes of Construction

for the applicable procedures. The requirements for qualification shall be specified by the

supplier, and welder records shall be maintained by sub-suppliers performing the work.

3.3.5 The special installation procedures and other required fabrication or manufacturing

procedures (that is, those required for post-weld heat treatment, tube rolling, coatings, etc.)

that will be used in the performance of work shall require supplier review and acceptance

prior to commencing manufacture. The personnel carrying out special processes (for

example, NDE, welding, coating, heat treatment, etc.) where the results cannot be fully

verified by subsequent inspection and test shall be suitably qualified and, where applicable,

registered with statutory bodies as legally required, that is, as radiographic workers to conduct

radiography. The requirements for the qualification shall be specified, and personnel records

shall be maintained in accordance with the Project Quality Personnel Qualification

Specification and, where applicable, legal requirements.

3.3.6 The personnel required to perform special processes shall be certified competent through a

certificate of competency in accordance with the company’s internal training management

and competency control procedures or an external certification body (for example, NDT)

through an accredited service provider as per Skills Education Training Authorities (SETA)

requirements.

3.3.7 All personnel who perform activities that affect quality shall have their training needs identified

and documented. The required training shall be implemented in accordance with the

company’s training management and competency control procedures. All the training

certificates shall meet the SETA requirements in terms of having the unit standard completed

and the accreditation number of the service providers.

3.3.8 Instructions and requirements for equipment and materials storage, preservation, and

maintenance, including identification of materials required for preservation and maintenance,

are to be provided sufficiently prior to receipt (prior to shipment or earlier) to ensure that

appropriate resources are available at the time of delivery.

3.3.9 Specific quality monitoring and verification activities are to be undertaken on the supplier’s

sub-suppliers by Eskom or it agent.

3.3.10 The CQP information need to include, but not limited to:

 Spells out the aspects of the QMS to be applied within a specific Eskom project, and the

methods to be utilised to ensure quality.

 Outline the resources, the communication channels, applicable documents and records to be

generated.

 Management Authority and Responsibility from both supplier and client need to outline in the

Cqp.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

 List of documents and records that will be used and submitted during the execution of the

project.

 Communications channels should include contact person and contact details

 Monitoring & measurement procedures for activities need to be indicated.

3.3.11 The main supplier and sub-supplier CQPs shall comply with the Eskom Quality Requirements

Specifications and shall be submitted prior to the initial scope of work kick-off or initial pre-

fabrication meeting and prior to commencement of manufacturing, whichever is earlier.

3.3.12 The Eskom template for CQP provided shall be used as guideline, where the supplier does

not have a CQP template.

3.4 Quality Control Plan

The supplier shall develop and implement processes and procedures that efficiently and effectively

monitor, verify and document the quality of the scope of work for deliverables.

The main supplier shall ensure that sub-supplier QCPs/ ITPs are prepared at a level of detail

sufficient to address all quality-control-related activities in a chronological order, from contract review

through materials verification, manufacturing, fabrication, assembly, final testing, commissioning,

hand-over documentation, and certification. In addition, the supplier shall ensure compliance with

the following requirements:

3.4.1 All stages of manufacturing, fabrication, assembly and installation shall be controlled by a

supplier’s QCP/ ITP that clearly and unambiguously identifies the quality verifications to be

performed and special attention to controls related to critical products and services.

3.4.2 QCP/ ITP shall be reviewed and accepted by Eskom, its inspection authority or agency, and

they shall allow for the insertion of Eskom specific requirements, including hold and witness

points prior to the commencement of work.

3.4.3 Subsequent changes to the Eskom accepted QCP/ ITP shall require Eskom, its inspection

authority or agency’s agreement prior to the commencement of work involving an activity

affected by such changes.

3.4.4 The ITPs should cover materials certification, fabrication works, in-process inspections, final

acceptance tests, packaging and pre- shipment/ transportation, shipping/ transportation

inspections where contracted, preservation, site acceptance tests, construction and erection

works, and pre-commissioning and commissioning tests.

3.4.5 All sub-supplier QCP/ ITP activity shall be performed using an Eskom-accepted supplier

Qcp/ itp.

3.4.6 All applicable codes, standards, and relevant acceptance criteria documents are available at

the work location, and Eskom representatives on site shall have on-going access to this

information. Workplace documentation shall be available in English and in any workforce-

appropriate language.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.4.7 Where activities subject to inspection and test procedures are to be undertaken by a sub-

supplier, the QCP/ ITP shall make reference to this fact and shall include descriptive details

of the sub-supplier’s involvement. A separate QCP/ ITP shall be required for each sub-

supplier scope of work.

3.4.8 The supplier shall be ultimately accountable and responsible for the development and proper

implementation of all sub-supplier QCPs/ ITPs, including those reviewed or developed by

sub-suppliers.

3.4.9 Eskom reserves the right to select intervention points on QCPs/ ITPs for Eskom oversight of

selected functions and to perform surveillance or audits of the work.

3.4.10 Once signed, the ITPs and QCPs become addendums to the main contract. These ITPs can

be reviewed at Eskom’s discretion based on its assessment of the supplier’s performance or

other risks.

3.4.11 A QCP/ ITP shall contain the following information:

 Eskom contract number and title

 The supplier’s order number

 Identification of the area of works/contract

 Description of the work, with components, item number, and activity date

 QCP/ITP unique number

 A list of the sequence of operations, including inspection and tests

 The identification of the specification, drawing number, or procedure for each operation,

with reference to the relevant criticality risk rating

 The acceptance criteria, with reference to the technical specification, in-house, national, or

international standard, with the relevant clause number for each operation

 The inspection and test activities that the supplier has nominated for its intervention points

 Provision for the inclusion of intervention points nominated by Eskom and/or its authority/

agency

 Provision for intervention point acceptance by date and signature for all parties having

intervention in the plan

 Inspection and test records to be generated by the supplier for each operation and an

indication of records to be provided to Eskom (as applicable)

3.4.12 The main supplier shall require sub-suppliers to submit QCPs/ ITPs and associated

documentation applicable to the sub-supplier scope of work. Any changes made to the QCP

after submission must be resubmitted to Eskom for further review. The supplier shall ensure

that all sub-supplier QCPs/ ITPs are in compliance with the Eskom Quality Requirements

Specifications, including, but not limited to, the following requirements:

 Clear and unambiguous description of the equipment and location(s) at which each activity

will take place, including facility location(s)

 Identification of quality verification activity and stage

 The details of reference documents, procedures, or method statements to be utilised in

performance of the activity, including specific reference to actual sections and pages of

procedures, standards, instructions, specifications, etc.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

 Definition of acceptance criteria

 Listing of certifying or verifying documents generated to provide evidence of compliance

with specified requirements; documents are to be provided using the proper Eskom

document numbering requirements

 Identification of main supplier and sub-supplier (where applicable) third-party/approved

inspection authority (AIA) and Eskom inspection activities defined in terms of witness, hold,

document review, and verification monitoring points and provision for sign-off of each of the

above-mentioned parties for each intervention point

 Qualification requirements for quality control inspectors, including any third-party/AIA

inspectors

 Listing of all proposed test procedures

 Acceptance criteria for each inspection or test in alignment with specified tolerances

 A section for signed acceptance of the QC/ITP by the supplier, sub-supplier (where

applicable), and Eskom prior to commencement of work

 Inspection or testing intervention points, including, but not limited to, factory acceptance test

and package acceptance test, witness, and hold points

3.4.13 A quality kick-off meeting will be held at the start of the contract and, if required, at the start

of each subsequent phase.

 The supplier shall arrange coordination meetings with Eskom prior to placement of orders

for items or equipment to ensure that all technical and commercial requirements are clear

and understood. Fourteen days’ advance notice of meetings shall be given to Eskom.

 Supplier inspection personnel, including inspection agency personnel, shall be competent

and qualified to perform inspection and testing assignments. Mobilisation of all such

personnel shall be in compliance with the Project Quality Personnel Qualification

Specification.

3.4.14 Where QCP/ ITP is applicable, the supplier shall ensure that sub-suppliers are provided with

comprehensive, clearly written, and unambiguous inspection and testing protocols, including

processes, procedures, and methods that shall include, but not be limited to, the following:

 Requirements for inspection checklists and inspection assignments, with lists of items to be

inspected

 An inspection and testing report format, report content, schedule for report processing and

distribution, and report retention requirements

 Inspection and test report results response tracking (log) and resolution of nonconformity in

inspection and test processes, procedures, or methods and nonconformity identified in

inspection and test results

 Associated Failure Mode, Effects and Criticality Analysis (FMECA) reports relating to the

equipment and sub-systems (if applicable)

 Hazard and Operability Study (HAZOP) report, as applicable

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.4.15 The supplier shall establish processes and procedures for formal assessment of sub-supplier

inspection and testing programmes. These shall include review of sub-supplier inspection

reports and other quality control documentation. Additional formal assessment of

manufacturing, fabrication, and assembly facility operations shall be conducted by the

supplier to ensure continuing suitability, adequacy, and effectiveness of the sub-supplier’s

inspection and testing programmes. Assessment frequency shall be established in

consideration of the sub-supplier scope of work, criticality of scope of work deliverables, and

performance information. The assessment scope and schedule shall be developed in

consultation with Eskom.

3.4.16 Supplier processes and procedures for verification of supplier and sub-supplier purchased

product compliance with specifications shall obtain document return/review status prior to

implementation.

3.4.17 The objective is to finalise any outstanding procedural or other issues before proceeding to

deliver the works.

3.4.18 Eskom, in consultation with the supplier, develops an agenda for the meeting, and Eskom will

keep minutes of these meetings.

3.4.19 Mandatory pre-inspection meetings will be convened by Eskom or its inspection agency or

AIA to be attended by the supplier’s and sub-supplier’s representatives, including their quality

representatives who will be involved in the works, and records are to be kept.

3.4.20 Eskom reserves the right to appoint resident quality inspectors who can be based at the

supplier’s or sub-supplier’s premises and on site where the work is being performed. The

supplier is expected to provide workspace at no cost to Eskom for the inspector, as required.

3.4.21 Eskom may appoint any organisation it prefers to perform quality assurance and quality

control activities, either in the capacity as an AIA or inspection agency, on the works

contracted to the supplier, and the supplier or its sub-suppliers may not object, prevent,

hinder, undermine, circumvent, question, discredit, or in any way make it impossible for such

organisation to carry out its work on behalf of Eskom.

3.4.22 The Eskom template for QCP/ ITP provided shall be used as guideline, where the supplier

does not have a QCP/ ITP template.

3.5 Pre-Contract Award: Quality Requirement

3.5.1 Main Supplier and Sub-supplier Categories

Eskom supplier quality requirements for all existing and potential suppliers and sub-suppliers are

classified into four categories (category 1, 2, 3 and 4). Suppliers must prepare and submit quality

documentation as per the tender selected category (indicated in Form A) using the list of tender

returnables document.

NOTE: Only one (1) category must be applicable per procurement process e.g. [Eskom requests for

information (RFI)/ requests for quotation (RFQ)/ requests for proposal (RFP), including contracts for

the procurement of products and services].

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

The following are the minimum returnable documentation for Categories 1 to 4:

3.5.2 Category 1: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit a valid copy of ISO 9001 or any applicable certificate of a QMS (the

latest applicable revision). The QMS should drive the supplier’s business management

processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit the latest copy of the management system internal and external

audit reports. The audit reports must include, if applicable, nonconformity identified, and the

resulting remedial actions (correction and/ or corrective action reports).

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit a draft, or an example of an inspection and test

plan (ITP) or quality control plan (QCP) on similar and/ or previous work done.

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

 The supplier shall submit documented information retained (records) of management review

meetings that include agenda, meeting minutes, attendance registers, reports, presentations,

etc.

Note: specific requirements per tender will be selected using the List of Tender Returnable

documents (240-12248652).

3.5.3 Category 2: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit objective evidence of a developed, implemented and maintained QMS

that complies with ISO 9001 or any applicable standard of quality management system (the latest

applicable revision). The following documents (approved/ signed copies) shall be submitted:

 Quality Management System manual or a documented information that have defines and

describes the QMS and its scope

 Quality Policy, aligned with the supplier’s strategic direction (documented information)

 Quality Objectives (documented information)

 Control of documented information (both maintain and retain documented information )

 Internal audit procedure (documented information)

 Control of nonconforming outputs (documented information)

 Nonconformity and Corrective action procedure (documented information)

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

The QMS should drive all the supplier’s business management processes to ensure that all of

Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit the latest copy of the management system internal audit reports. The

audit reports must include, if applicable, nonconformity identified, and the resulting remedial

actions (correction and/ or corrective action reports).

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit an example of inspection and test plan (ITP) or

quality control plan (QCP) on similar or previous work done.

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

 The supplier shall submit documented information retained (records) of management review

meetings that include agenda, meeting minutes, attendance registers, reports, presentations,

etc.

Note: specific requirements per tender will be selected using the List of Tender Returnable

document (240-12248652).

3.5.4 Category 3: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit objective evidence of a developed QMS that complies with ISO 9001

(or the latest applicable revision). The following documented information (approved/ signed

copies) shall be submitted:

o Quality management system manual or a (documented information) that have

defines and describes the QMS and its scope

o Quality Policy, aligned with the supplier’s strategic direction (documented

information)

o Quality Objectives (documented information)

o Control of documented information (both maintain and retain documented

information )

o Internal audit procedure (documented information)

o Control of nonconforming outputs (documented information)

o Nonconformity and Corrective action procedure (documented information)

The QMS should drive all the supplier’s business management processes to ensure that all of

Eskom’s requirements are fully met on a consistent basis.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

 The supplier shall submit a draft contract quality plan that is specific to the scope of work as

described in the tender documents. The plan must address the minimum requirements as per

Iso 10005.

 Where applicable; the supplier shall submit an example inspection and test plan (ITP) or

quality control plan (QCP).

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of documented information for roles, responsibilities and

authorities in relation to the QMS. Examples of relevant documented information are;

organization charts, job descriptions, work instructions, duty statements, manuals, procedures.

NB: specific requirements per tender will be selected using the List of Tender Returnables

document (240-12248652).

3.5.5 Category 4: Quality Requirements

 The supplier shall complete and sign Form A (Enquiry/Contract/Quality Requirements for

Supplier Quality Management Specification 240-105658000/ QM 58 and ISO 9001).

 The supplier shall submit a quality method statement based on ISO 9001 and specific to the

scope of work.

 The quality method statement should address all the supplier’s business management

processes to ensure that all of Eskom’s requirements are fully met on a consistent basis.

 The supplier shall submit a signed/ approved quality policy (aligned with the supplier’s strategic

direction). (documented information)

 The supplier shall submit a copy of quality objectives. (documented information)

 The supplier shall submit documented information for Control of Externally Provided Processes,

Products and Services.

 The supplier shall submit a copy of the documented information for roles, responsibilities and

authorities, specific to the project/ scope of work/ technical requirements. Examples of relevant

documented information are; organization charts, job descriptions, work instructions, duty

statements, manuals, procedures.

Note: specific requirements per tender will be selected using the List of Tender Returnables

document (240-12248652).

3.6 Main Supplier and Sub-supplier Capability and Capacity Assessment

Supplier capability and capacity assessments shall be performed prior to contract award on potential

suppliers participating in Eskom Holdings procurement process to:

 provide products and services with high risk to operational sustainability

 work on critical plant and equipment

 supply of critical plant items or components

 provide special processes

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

All sub-suppliers used by the main supplier/ contractor, performing work on Eskom critical plant

equipment, supplying commodities and providing specialised services shall be subjected to the

capability and capacity assessment.

Critical plant includes the following:

 Generation Level 1 & 2 plant

 Transmission and Distribution Power Plant & Control Plant

 Mega Projects

All potential quality risks identified will be included in the assessment report provided for the tender

evaluation.

Note: Form A (Enquiry/ Contract/ Quality Requirements for Supplier Quality Management:

Specification 240-105658000/ QM 58 and ISO 9001) will be used to select and indicate whether

capability and capacity assessment will be conducted.

3.7 Post-Contract Award

3.7.1 Contract Execution

The supplier shall submit the following documents within 30 days or as per stated timeline after the

contract date, prior to the commencement of work, for acceptance by Eskom:

 The supplier shall complete a QCP before contract award. This shall be reviewed and

signed off by Eskom within 30 days or as per stated timeline after contract award.

 The supplier shall complete a quality control plan and ITP(s) for review and acceptance by

Eskom prior to the commencement of any work, inclusive of subcontracted work, within 30

days or as per stated timeline after contract award.

 The sub-supplier QCP/ ITP shall be submitted for review and comment by the supplier and

by Eskom within 30 days or as per stated timeline after the award of the tender. All supplier

and Eskom comments shall be resolved prior to commencing work.

 The equipment lists and an indication of pressurised components and systems.

Note: These plans are to be compiled in line with Eskom’s requirements and will have to be

discussed with, and approved by, Eskom prior to any work commencing.

 Correspondence shall be directed to the project manager, and periodic quality review

meetings shall be convened by Eskom with the supplier.

 The mandatory quality review meetings are to be convened by the nominated project quality

manager or his/her representative for the contract.

 Monthly quality performance and management reports are to be prepared by the supplier

during contract execution. The content of these reports shall be agreed by Eskom when

submitted to Eskom on a monthly basis.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.7.2 Supplier Quality Performance Monitoring Phase

During the contract execution phase, suppliers shall be monitored by Eskom for performance on

quality-related aspects.

The outcomes of such monitoring will enable Eskom to take any appropriate actions pertaining to

the supplier.

The monitoring shall be carried out periodically by Eskom or at predetermined intervals during the

execution of a contract using agreed key performance indicators. The monitored key performance

areas include the following:

 CQP and QCP /ITP

 Delivery

 Design

 Cost

 Management system

Subsequent key performance indicators associated with these areas will include the following:

 Nonconformity monitoring

 Audit and assessment evaluation scoring

 Management system compliance and accreditation

 Achievement of delivery targets as per contractual agreements

 Process improvements

 Correction and corrective action response and closure

3.7.3 Supplier Quality Audit

3.7.3.1 Quality audits and related quality performance reviews are intended to provide an objective

evaluation of compliance with performance expectations defined in this specification, in the

supplier contract quality plan (CQP), and in any other project scope of work specification.

3.7.3.2 Quality audits and related quality performance reviews include, but are not limited to, any

quality or other project functional area audits, assessments, verification of compliance

reviews, surveillance, inspections, or other interim or final assessments of scope of work

deliverables provided by the supplier or sub-suppliers

3.7.3.3 Quality audits and related quality performance reviews are intended to provide an objective

evaluation of compliance with performance expectations defined in this specification, in the

supplier contract quality plan (CQP), and in any other project scope of work specification.

3.7.3.4 Quality audits and related quality performance reviews include, but are not limited to, any

quality or other project functional area audits, assessments, verification of compliance

reviews, surveillance, inspections, or other interim or final assessments of scope of work

deliverables provided by the supplier or sub-suppliers.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.7.3.5 Quality audits and related quality performance reviews shall be carried out by trained,

accredited, and experienced personnel in accordance with procedures documented in the

Cqp.

3.7.3.6 The supplier shall submit, for Eskom review, documented processes for conducting project

scope of work quality audits and related quality performance reviews. Supplier quality audits

and related quality performance review processes shall be designed to address evaluation

of progress towards completion of project functional area deliverables as well as final

deliverable quality.

3.7.3.7 The supplier shall provide a schedule of anticipated quality audits covering all functional

areas and related quality performance reviews at the time of first post-contract award CQP

submission.

3.8 Standard Conditions

3.8.1 Rights of Access

Eskom:

3.8.1.1 shall be granted electronic and hard-copy access to all quality plans, procedures,

documentation, and other quality records relating to the work, including, but not limited to,

data extracts;

3.8.1.2 reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as well

as any documentation, materials, or equipment associated with the work, at any time or

project work location; and

3.8.1.3 reserves the right to carry out assessments and audits on all new suppliers and sub-

suppliers.

The supplier:

3.8.1.4 shall support Eskom’s effort to monitor, verify, and/or witness any activities associated with

the work at any time;

3.8.1.5 shall cooperate with Eskom requests for documentation, records, and inspection and

witnessing. Eskom participation in audits, appraisals, assessment of plans, and verification

shall be conducted at no extra cost to Eskom;

3.8.1.6 shall ensure that a sub-supplier provides access to Eskom to all work procedures, records,

and supporting documentation through provision of access to view and photocopy, as

required, to support verification of scope of work requirements. Access shall include the

ability to photograph Eskom equipment, systems, system components, materials, etc.;

3.8.1.7 shall provide access to all quality-related information pertaining to activities performed by

itself or sub-suppliers, where Eskom might not have participated in the witnessing of their

quality assurance or control (this refers to inspections, audits, etc. performed by the supplier

on its own sub-suppliers);

3.8.1.8 shall allow Eskom to assess, audit, approve, or reject any sub-suppliers employed by

Eskom’s suppliers to assist with the product and/or service delivery to Eskom; and

3.8.1.9 shall ensure that the above requirements flow down to sub-suppliers.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.2 Eskom Rights to Information

3.8.2.1 To expect that the works will be conducted in accordance with the contract between the

parties.

3.8.2.2 To have access to the supplier’s information as determined by applicable legislation.

3.8.2.3 Eskom reserves the right to oversee the supplier’s audit programmes by participating in

selected audits as an observer and by assessing the supplier during key work stages.

Eskom will coordinate with the supplier to develop an oversight schedule aligned with the

supplier’s audit schedule.

3.8.2.4 To obtain access to any audit reports of audits performed by the supplier reflected in the

audit programme.

3.8.2.5 To conduct independent quality audits during all phases of the contract, and the supplier

shall provide all resources to support these activities.

3.8.2.6 Eskom shall have the right to participate in, or request that, a technical investigation be

launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when

risk to Eskom products or service deliverables is identified.

3.8.2.7 To participate in, and/or lead, investigations related to incidents involving its products.

3.8.2.8 To require from suppliers to be responsible for the cost of re-inspections.

3.8.2.9 To withhold payment from suppliers as a result of outstanding nonconformities, irrespective

of the agreed payment schedule and in accordance with the conditions of contract.

3.8.2.10 Shall be granted electronic and hard-copy access to all quality plans, procedures,

documentation, and other quality records relating to the work, including, but not limited to,

data extracts.

3.8.2.11 Reserves the right to review, inspect, and audit any or all parts of the supplier’s QMS, as

well as any documentation, materials, or equipment associated with the work, at any time or

project work location.

3.8.2.12 Shall carry out assessments and audits on all new suppliers and sub-suppliers.

3.8.2.13 Reserves the right to appoint resident quality inspectors who can be based at the supplier’s

or sub-supplier’s premises and on site where the work is being performed.

3.8.2.14 Reserves the right to select intervention points within all developed supplier QCPs/ ITPs

for Eskom oversight of selected functions and to perform surveillance or audits of the work.

3.8.2.15 Shall be given access at all reasonable times before, during, and after manufacture and

before delivery, construction, erection, and commissioning to measure, test, and inspect the

products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.

3.8.2.16 Reserves the right to suspend any pending deliveries by the issuing of a cease delivery

order at any time and for any portion of the work that is not being performed in accordance

with the specified/agreed requirements.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.3 Preservation

The supplier shall develop and implement a comprehensive preservation programme consisting of

plans, processes, procedures and actions undertaken for the purpose of planning for and

maintenance of material deliverables quality. The supplier preservation programme scope includes,

but is not limited to, the following:

3.8.3.1 Engagement of personnel suitably qualified for oversight of, and (as required) direct

implementation of, preservation programme requirements.

3.8.3.2 Development and implementation of preservation programme training appropriate to work

need.

3.8.3.3 Eskom may make use of its appointed service provider tasked to provide a full suite of

services encompassing an online monitoring system and asset tracking during, but not

limited to the following stages: inspections, testing, shipping, transportation, storage, and

commissioning. The supplier is to enable full access during all of these stages in order to

allow the installation of the devices on Eskom-identified products and equipment, which

include the sub-supplier’s testing facilities, processing plant, and any other processes

deemed important towards effective and efficient quality control.

3.8.3.4 Eskom seeks cooperation between the supplier’s designers and those of Eskom’s service

provider in ensuring seamless installation of the device and other associated installations.

Moreover, there is also a need to integrate data flows and systems between Eskom and the

supplier. Further details are included in the Eskom specifications and works information.

3.8.3.5 Review and tracking of compliance with Eskom and supplier engineering specification of

preservation requirements.

3.8.3.6 Review and tracking of compliance with sub-supplier provided preservation requirements

and recommendations.

3.8.3.7 Evaluation of prospective temporary and longer-term material storage sites for consistency

with preservation programme expectations.

3.8.3.8 Preservation work plan development and plan execution performance evaluation of all

parties engaged for provision of material transportation, handling, or storage services.

3.8.3.9 Oversight of material quality preservation plan preparation and plan execution performance

at all work locations.

3.8.3.10 Development of a preservation programme records management process, in compliance

with Eskom information management requirements, which comprehensively addresses

generation, maintenance, and ready access by Eskom to all preservation programme

records.

3.8.3.11 The supplier shall deploy a clearly defined documented programme providing for

identification of all physical asset pre-operation preservation of quality requirements. In this

reference, the term “physical assets” should be understood to include bulk materials,

including consumable items, equipment systems, system components, and any other

procured or supplied materials or equipment transferred to project control, but not deployed

for operational purposes.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.3.12 Where the project responsibility for equipment and materials management has been

formally delegated, the supplier’s preservation programme shall ensure clear and

unambiguous communication of pre-operation preservation of goods quality requirements

to sub-suppliers.

3.8.3.13 The supplier’s preservation programme shall clearly and unambiguously document

processes and procedures for efficient and effective monitoring of compliance with

programme requirements.

3.8.3.14 Compliance monitoring shall commence with ensuring comprehensive consideration of

preservation requirements in the engineering instruction and subsequent inclusion of said

instruction in procurement documentation and shall be applicable until such time as

equipment or materials have been incorporated in an operating or operational system or

structure.

3.8.3.15 Compliance evaluation frequency shall anticipate transfer of tactical-level responsibility for

management of preservation responsibilities between project functional areas, for example,

procurement to logistics, logistics to fabrication, fabrication to logistics, logistics to

construction, etc., and shall, in similar fashion, anticipate transfer of support for tactical-level

responsibility between various subcontracted service providers.

3.8.3.16 Supplier engineering shall ensure that preservation requirements for scope of work

systems, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented and that preservation requirements are efficiently and

effectively communicated to project procurement, logistics, construction management,

quality, security, and other project functional areas, as required, for efficient and effective

implementation of preservation requirements. This shall take the form of a preservation

programme applicable to all systems, system components, equipment, materials, customer-

supplied materials, and other goods procured or managed under the scope of work.

3.8.3.17 The supplier’s preservation management programme shall clearly and unambiguously

address temporary, long-term, and in-transit preservation requirements, including, but not

limited to:

 requirements for protection against, or insulation from, atmospheric conditions,

sunlight, temperature, soil, dust, humidity, salt spray, corrosive atmospheres, or

other physical environment conditions;

 detailed procedures for application, use, monitoring, and maintenance of coatings,

coverings, fasteners, lines, and other components for internal and external weather

proofing;

 requirements for electrical grounding or isolation;

 requirements for internal or external environment creation, for example, inert gas

charging, heating, cooling, etc., inclusive of gas storage, electric power supply, etc.;

 detailed procedures for initial set-up, charging, activation, and maintenance of

internal atmosphere generation, regeneration, monitoring, and relieving systems, for

example, inert gas management systems;

 requirements for protection against, or insulation from, vibration or long-period

cyclical motion in transit, for example, wave-generated movement during sea

transport;

 internal and external structural integrity protection, for example, internal and external

bracing, padding, framing, chocking, etc.;

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

 support structure requirements, for example, stools, pads, or other devices,

substrates, or support required to ensure in-storage and in-transit stability of

systems, system components, equipment, and material, or other discrete units or

items;

 provision for physical separation and/or barriers to prevent airborne or direct

transmittal of contaminants between work areas or between work areas and storage

areas, for example, prevention of carbon steel grinding or cutting debris impact on

stainless steel elements, airborne drift of blast aggregate into vessels or machinery,

etc.;

 provision for, and final disposition of, temporary and longer-term storage or transit

required supports and related binding devices, for example, stools, stands, sea

fasteners, platforms, chocks, spacers, cabling, etc.;

 provision of requirements for temporary work platforms or other support structures

required to ensure provision of preservation services, for example, provision of a

self-elevating work platform for periodic access to elevated fittings, gauges, man-

ways, etc.;

 requirements for protection against, or insulation from, contact with other objects, for

example, padding or other protection for external tubing, fittings, or other impact-

sensitive structures or components;

 clear physical delineation of temporary and longer-term storage areas supplemented

by hard and soft barriers, as required, to maintain a protective perimeter;

 documented agreements with storage facility and transportation provider

management regarding security management, including, but not limited to, facility

access and egress control and control of access to project goods and materials

within facility boundaries or aboard vehicles or vessels; and

 detailed procedures for inspection and testing to verify performance of preservation

procedures and to provide for timely notice and corrective action to maintain

preservation status.

3.8.3.18 The supplier’s preservation management programme scope shall encompass

management of preservation requirements, from initial transfer of ownership or management

responsibility to project scope of responsibility, through any period of temporary or longer-

term storage and through any period of transit, including transit for final delivery at point of

active use or installation.

3.8.3.19 The supplier’s preservation management programme shall clearly and unambiguously

address processes and procedures to ensure that storage and control of materials are

accomplished in accordance with manufacturer recommendations, specifications, and

project-specific requirements.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.3.20 The supplier’s preservation management programme shall incorporate special precautions

to address preservation and control of valves, electrical motors and components,

mechanical and rotating equipment, piping and fittings, instrumentation, flange faces,

gaskets, coatings, insulation, and other materials. Special precautions include, but are not

limited to, supplier-specified maintenance procedures related to engines, electric motors,

pumps, compressors, etc., such as periodic shaft rotation, engine turnover, lubrication, etc.

3.8.3.21 The supplier shall ensure that clear and unambiguous requirements for preservation of the

system, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented in purchase orders, work authorisations, and other

communications between the supplier and sub-suppliers.

3.8.3.22 Where sub-supplier expertise is utilised in determination of the preservation protocol,

supplier procurement processes shall ensure clear and unambiguous documentation of sub-

supplier input into preservation management programme requirements.

3.8.3.23 Supplier procurement shall ensure that preservation requirements for scope of work

systems, system components, equipment, materials, and other procured goods are clearly

and unambiguously documented and that preservation requirements are efficiently and

effectively communicated to project logistics, construction management, quality, security,

and other project functional areas, as required, for efficient and effective implementation of

preservation requirements.

3.8.3.24 The supplier shall ensure comprehensive, clear, and unambiguous designation of sub-

supplier responsibility for execution of all preservation management programme elements,

including, but not limited to, all systems, processes, procedures, methods, ready access to

records, and provision of equipment, tools, or services essential to efficient and effective

execution of the preservation management programme.

3.8.3.25 The supplier shall ensure that preservation management programme responsibilities are

clearly and unambiguously defined within the project team and efficiently and effectively

implemented at all project scope of work locations. Inclusion of supplier and sub-supplier

scope of work in the development and implementation of a preservation management

programme shall be considered essential to efficient and effective preservation

management programme execution.

3.8.3.26 The supplier shall ensure clear and unambiguous designation of project team responsibility

for oversight and management of preservation management programme elements during

every stage of project development.

3.8.3.27 The supplier shall ensure that Eskom has free and unrestricted access to all preservation

records for inspection and audit.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.4 Quality Audits Related Conditions

3.8.4.1 The supplier shall maintain an accurate quality audit and related quality performance review

schedule and shall incorporate the current schedule as an attachment to the supplier CQP.

3.8.4.2 The supplier’s quality audit and related quality performance review schedule development

process shall be designed to incorporate consideration of information generated by

previously conducted audits and reviews, by input from project risk management evaluations

(risk register), or from Eskom or sub-supplier subject matter expertise.

3.8.4.3 Eskom reserves the right to oversee supplier audit programmes by participating in selected

audits as an observer and by assessing the supplier during key work stages. Eskom will

coordinate with the supplier to develop an oversight schedule aligned with the supplier’s

audit schedule.

3.8.4.4 Eskom will have the right to obtain access to any audit reports of audits performed by the

supplier reflected in the audit programme.

3.8.4.5 Eskom reserves the right to conduct independent quality audits, scheduled and

unscheduled, during all phases of the contract. The supplier shall provide all resources to

support these activities.

3.8.4.6 Eskom shall be given access at all reasonable times before, during, and after manufacture

and before delivery, construction, erection, and commissioning to measure, test, and inspect

the products and workmanship, as necessary, at the supplier’s premises and at Eskom sites.

3.8.4.7 The supplier shall obtain access for Eskom to measure, test, witness tests, and inspect

products that are being manufactured by any sub-supplier. This includes surveillances.

3.8.4.8 The assessments and audits shall be carried out on all new suppliers and their sub-

suppliers.

3.8.4.9 Eskom shall have the right to participate in, or request that, a technical investigation be

launched and conducted at the supplier’s and sub-suppliers’ premises or other sites when

risk to Eskom products or service deliverables is identified.

3.8.4.10 Qualification requirements for supplier and sub-supplier personnel engaged in conducting

quality audits and related quality performance reviews shall be defined in the supplier CQP

and shall be in compliance with the Project Quality Personnel Qualification Specification.

3.8.5 Management of Nonconformities and Nonconforming Outputs Identified by Eskom

3.8.5.1 Nonconformity reports raised by Eskom and issued against the supplier shall be investigated

by the supplier as a matter of urgency in order to determine the root cause, corrective action

measures, as required, with implementation time frames.

3.8.5.2 A formal response shall be prepared in respect of the defined criteria and submitted to

Eskom for its review, evaluation, and acceptance, within a maximum of 14 calendar days

from the date of issue of the nonconformity and should be aligned with the site

requirements/procedure.

3.8.5.3 Eskom may, at its discretion, request a response sooner and, in any case, before the

supplier proceeding with any pending/further intervention or corrective action, as may be

required by Eskom.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.5.4 Should Eskom or its inspection authority/agency identify any nonconforming products during

the conduct of its audits/surveillances/inspections, the supplier shall be deemed to be in

breach of contract and shall be held liable for any repair, rework, and/or associated

replacement costs. The supplier may, in such instances, also be held liable for the full costs

associated with the conducting of follow-up audits/surveillances/inspections.

3.8.5.5 The nature, magnitude, and/or frequency of nonconformity and inspection defect/rejection

reports raised by Eskom or its appointed inspection authority/agency shall form the basis of

any action to rescind/withdraw the supplier’s qualification status.

3.8.5.6 Nonconforming outputs identified by Eskom shall be documented via a NC Report and

issued to the suppliers via the contract communication protocol. The suppliers shall

investigate the matter and respond in writing to Eskom of disposition within the stated

contractual conditions.

Note: The dates for the disposition should align to contractual conditions.

3.8.5.7 Eskom shall identify repeat deficiencies as systematic failures of the supplier’s QMS and

shall notify the supplier of the trends. Eskom can initiate an internal audit to highlight the

system failures. The supplier with raise a Corrective Action Report and undertake Root

Cause Analysis. In such cases, QMS rectification and/ or update measures shall be taken

immediately.

3.8.5.8 Should the Supplier fail to respond and rectify nonconforming products within stipulated

contractual conditions. The Project Manager should apply contractual remedies in

accordance with Fidic/ NEC contract.

3.8.5.9 Repeated Nonconformities; if there are any identified repeat nonconformities from the same

supplier within a period of 6 months or less. This must then be escalated to the management

review committees of the BU/ OU/ Cluster/ or Divisions for adjudication. If not resolved, then

the matter must be escalated to the supplier review committee for recommendation.

3.8.6 Special Processes

The following requirements shall be applicable as well as additional requirements as specified in the

scope of work for the provision of the following special process services:

3.8.6.1 The supplier shall ensure that all processes which require that procedures be pre-qualified

or work methods and operators tested and qualified are controlled and all steps followed

before the work can commence.

3.8.6.2 This typically covers such activities as welding, non-destructive testing, special fabrication

techniques, coating, painting, etc.

3.8.6.3 All special processes (procedures and processes) shall be submitted for review and

acceptance by Eskom, accredited or certified agency. No work shall commence until these

are accepted.

3.8.6.4 Where applicable, a relevant Management System for the special process shall be certified

or approved by an accredited body and proof of certification shall be submitted to Eskom for

review. An example for this will be the Welding Management System based on ISO 3834.

3.8.6.5 Where samples are required for acceptance, these shall be submitted to Eskom for review

and acceptance.

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

3.8.6.6 The supplier shall ensure that all operators are suitably qualified for these processes in

accordance with the procedures, processes and/ or applicable standards/ codes.

3.8.6.7 The records of qualification of procedures, processes and operators shall be maintained by

the supplier in accordance with the applicable procedure or code and these made available

to Eskom at all times.

4. Acceptance

This document has been seen and accepted by:

Name Designation

Kerseri Pather General Manager: Risk and Sustainability

Lenock Meyer Acting Senior Manager: Quality Management

Pamela Dondashe Middle Manager: Quality Assurance

Mandla Mkhwanazi Middle Manager: SHEQ Procurement and Supply Chain Management

Suzette Manthe Senior Advisor: Quality Performance and Planning

Lorna Ndlela Middle Manager: Eskom Document and Records Management

5. Revisions

Date Rev. Compiler Remarks

October 2021 3 SA Sambo Specification was due for revision and in addition, to

align the requirements with the latest Eskom business

processes and systems.

October 2018 2 SA Sambo Specification reviewed to be aligned with the

requirements of ISO 9001:2015

March 2016 1 SA Sambo Specification was due for revision and also to

repackage the requirements and tender returnable

documents into four categories.

December 2011 0 A Hunter New document

6. Development Team

The following people were involved in the development of this document:

 Andrew Else

 Bongi Tshabalala

 Feziwe Mogamisi

 Lesego Garegae

 Patrick Thwane

 Xolani Zuma

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Supplier Quality Management: Specification Unique Identifier: 240-105658000

Revision: 3

Page:

7. Acknowledgements

Eskom Operational Quality Forum Members

Controlled disclosure

When downloaded from the document management system, this document is uncontrolled and the responsibility rests with the

user to ensure it is in line with the authorized version on the system.

No part of this document may be reproduced without the expressed consent of the copyright holder, Eskom Holdings SOC Ltd,

Reg No 2002/015527/30.

Contract Quality Plan template assist the supplier to identify and plan for meeting client's/ contract expectations/requirements for quality management

7 sf

NOTE: Failure by the Contractor/Service Provider/Supplier to meet the CIDB CSDG mandatory %

will render their tender non-responsive.

Confidential

Supply and implementation of fire protection system for eskom’s ingula pump storage scheme

Supply and implementation of fire protection system for eskom’s ingula pump storage scheme

Eligibility Criteria

Professional Services & Consulting Industry Profile

Regulatory Bodies

Typical Documents

Core procurement rules

Broad-Based Black Economic Empowerment Act (B-BBEE Act)

Constitution of the Republic of South Africa, 1996 – Section 217

Eskom

Similar Tenders

THE REVIEW OF HUMAN CAPITAL POLICIES

Guide to Professional Services Tenders in South Africa

How to Join IITPSA: IT Professionals Guide 2026

How to Join Government Panels for Professional Service Providers

Writing a Winning Proposal for Consulting Tenders in South Africa

Preferential Procurement Policy Framework Act (PPPFA)

Prevention and Combating of Corrupt Activities Act (PRECCA)

Public Procurement Act, 2024 (PPA)

Promotion of Access to Information Act (PAIA)

Promotion of Administrative Justice Act (PAJA)

THE REVIEW OF HUMAN CAPITAL POLICIES

APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF MAINTENANCE SERVICES FOR DIESEL GENERATORS AND UPS SYSTEM AT ATNS FAGG RADAR, GEORGE AIRPORT AND BLESBERG RADAR FOR A PERIOD OF FIVE (5) YEARS ON AN AD HOC BASIS.

THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPORT AND MAINTAIN THE MICROSOFT DYNAMICS 365 ENTERPRISE RESOURCE PLANNING SYSTEM FOR SIX (06) MONTHS

REQUEST FOR QUOTATIONS FOR THE PROVISION OF BRAND MANAGEMENT TRAINING TO TRADE & INVESTMENT KWAZULU-NATAL STAFF MEMBERS.

REQUEST FOR QUOTATIONS FOR THE PROVISION OF ADVANCED MICROSOFT SUITE (EXCEL, POWERPOINT AND WORD) TRAINING TO TRADE & INVESTMENT KWAZULU-NATAL STAFF MEMBERS.

APPOINTMENT OF THE SERVICE PROVIDER FOR THE FULL IMPLEMENTATION OF THE REVISED GRAP 104(EXPECTED CREDIT LOSS (ECL) IMPAIRMENT MODEL