This Tender Has Expired

• Site‑visit (optional) can be arranged between 09:00‑15:30 at Letaba House, Riverside Office Park, 1303 Heuwel Avenue, Centurion (date not specified, must be before the RFQ closing).
• Closing date is listed in the tender record (2026‑02‑12).

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• Submit the quotation before the closing date indicated in the tender record.
• Include a company profile, SAMDDRA accreditation certificate (level 1‑5), signed NDA, and at least two client reference letters.
• Provide the completed declaration of compliance (tick X/✓) as required.
• Failure to provide any mandatory document will result in disqualification.
• No specific submission address or electronic portal is stated; use the contact details provided for clarification.

• Compliance with ALL mandatory requirements is mandatory; non‑compliance leads to disqualification.
• Mandatory items evaluated: SAMDDRA registration, NDA signing, and provision of client references.
• No scoring matrix or weighting is provided; the evaluation appears to be a pass/fail compliance check.

Scope of Work:

1. Diagnose hardware and software faults in mobile devices.

2. Perform repairs including screen, battery, charging port, speaker, microphone, camera, and software/firmware updates.

3. Collect and deliver devices; provide chargers as needed.

4. Deliver a diagnostic report and a minimum 3‑month warranty on parts/service.

5. Ensure data integrity or document any unavoidable data loss.

6. Use certified replacement parts and, when required, deploy technicians onsite.

Contract Duration: 24 months from the last signature of the SLA, services rendered on an ad‑hoc basis.

• No advance payments; invoices must be original, signed, and submitted after service completion.
• Payment within 30 days of receipt of a valid invoice via electronic bank transfer.
• MISA may request the bidder’s latest audited financial statements before award.
• Pricing to follow the provided schedule table (unit prices per component).

• Must be registered with the South African Mobile Devices Distributors and Repairers Association (SAMDDRA) – accreditation level 1‑5 (MCDR01‑05).
• Sign a Data Confidentiality and Non‑Disclosure Agreement (NDA) before commencing work.
• Provide at least two client reference letters.
• B‑BBEE minimum level 1 (as stated).
• MISA reserves the right to verify all certificates and documents.
• No additional CSD, tax, CIDB, CIPC, or professional registration requirements are mentioned.