Supply and maintenance of hand radio network platform, dashboard software, and support services for johannesburg water

Maintenance and support: repair and fixing of damaged hand radios for any defects.

• Advert/Issue Date: 02 July 2026.
• Closing Date & Time: 09 July 2026 at 16:00 hrs.
• RFQ Validity Period: 60 days from the closing date.
• Briefing Session: NOT APPLICABLE (no compulsory site briefing).

Supply Chain Management (SCM) – Ziyanda Zulu

Tel: 011 688 6550

Email: [email protected]

End‑User Department – Nemavhola Vhonani

Tel: 011 688 1832

Email: [email protected]

• Submit the quotation on the e‑Tender portal (https://www.etenders.gov.za/) using your CSD credentials. If you cannot access the portal, contact the e‑Tender help desk (+27 12 406 9222 / 012 406‑9229 / 012 312‑5000, [email protected]).
• Deadline: 09 July 2026 at 16:00 hrs. Late submissions will be rejected.
• All documents must be uploaded as PDF files on company letterhead; Word, Excel or image files are not accepted.
• Mandatory returnable documents (to be attached to the submission):

1. Valid Tax Clearance Certificate (SARS PIN).

2. Valid B‑B‑BEE certificate or sworn affidavit (per B‑B‑BEE Practice Guide).

3. Proof of registration on the Central Supplier Database (CSD) – supplier number.

4. Municipal rates and taxes statement not older than 90 days and not in arrears for more than 3 months.

5. Signed Declaration of Interest (MBD 4).

6. Declaration of past supply‑chain management practices (MBD 8).

7. Certificate of Independent Proposal Determination (MBD 9).

8. Preference‑points claim form (MBD 6.1) if you wish to claim specific‑goal points.

9. Company registration documents with ID copies of directors/shareholders.

10. Joint‑venture agreement (if applicable) signed by all parties.

• Total quotation value must include all applicable taxes (VAT 15 %). Failure to do so will lead to disqualification.
• Ensure all required MBD forms are completed, signed and attached.
• Non‑compliance with any of the above items may result in automatic disqualification.

Administrative requirements – list of mandatory returnable documents: valid tax clearance, B‑B‑BEE certificate/affidavit, municipal rates statement (<90 days arrears), signed Declaration of Interest (MBD 4), supply‑chain practices declaration (MBD 8), independent proposal determination (MBD 9), CSD registration proof, preference‑points claim form (MBD 6.1), company registration documents with ID copies of directors/shareholders.

Scope of work:

1. Annual user accounts for hand‑radio network access – one account per device for 12 months (quantity ≈ 29).

2. Data provision – 1 GB per radio per month for 12 months (quantity ≈ 28).

3. Smart dispatch software (iOS & Android) with:

• PTT, fleet control, dynamic grouping, GPS tracking, geo‑fences.
• Patrol check‑in (GSM), audio recording (3 months storage), 3rd‑party GPS API integration.
• Google address lookup, traffic overlay, all‑call, cross‑mute/taxi, cross‑fleet communication, call pre‑emption.

4. USB‑Type C portable hand‑radio charger (quantity ≈ 28).

5. Maintenance & support – repair of defective hand radios.

Deliverables must be fully completed in the Bill of Quantities (BOQ) and conform to the specification attached to the RFQ.

• Demonstrate experience delivering similar hand‑radio network platforms, preferably to municipal or utility clients.
• List key personnel (project manager, software engineer, field technician) with relevant qualifications and years of experience.
• Provide reference letters or case studies of comparable projects.

Firm‑price schedule (MBD 3.1) – only firm prices accepted; separate schedule required for each delivery point; include VAT (15 %) and total price inclusive of all taxes.

• Submit a firm pricing schedule (MBD 3.1) – only firm prices will be accepted; no rates‑of‑exchange or provisional prices.
• If pricing varies by delivery point, provide a separate schedule for each point.
• Prices must be inclusive of all taxes (VAT 15 % and any other applicable taxes).
• Quotation validity: 60 days from the closing date.
• No specific bond or guarantee is mentioned; attach any required documents only if requested in the MBD forms.
• Payment terms are not stated in the tender – assume standard municipal terms unless otherwise negotiated.

• Register on the Central Supplier Database (CSD) and provide the supplier number.
• Provide a valid Tax Clearance Certificate (SARS PIN).
• Submit a valid B‑B‑BEE certificate or a sworn affidavit compliant with the B‑B‑BEE Practice Guide.
• Submit municipal rates and taxes statement (not older than 90 days, no arrears >3 months).
• Provide company registration documents with ID copies of directors/shareholders.
• Complete and sign all required MBD forms: Declaration of Interest (MBD 4), Supply‑Chain Practices (MBD 8), Proposal Determination (MBD 9), Preference‑Points Claim (MBD 6.1).
• No bids will be accepted from persons in the service of the state or from entities black‑listed by National Treasury.
• All quotations must be on PDF and company letterhead.
• Compliance with Johannesburg Water’s Supply Chain Policy is mandatory.

• All quotations must be submitted as PDF files; no pictures or non‑PDF formats are allowed.
• The bidder must confirm that the supplied equipment complies with applicable occupational health and safety regulations.
• No additional OHS documentation is required in the tender, but the supplier should be prepared to provide safety data sheets for any hardware if requested.

Data subject consent withdrawal – bidders may withdraw consent for personal data processing using the provided withdrawal form. Withdrawal does not affect prior lawful processing.

MBD 8 – Declaration of past supply‑chain management practices: bidders must confirm no abuse of supply‑chain systems, no fraud convictions in the past five years, no listing on restricted supplier or tender‑defaulter registers, and no outstanding municipal taxes.

MBD 6.1 – Preference‑points claim form: outlines 80/20 and 90/10 scoring systems, allocation of 80 points to price and 20 to specific goals, documentation required to claim points, and the organ’s right to verify claims.