Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Issuing Organization
National Student Financial Aid SchemeLocation
Western Cape
Closing Date
19 May 2026
Documents available on tender detail page
Tender Type
Request for Bid(Open-Tender)
Delivery Location
04 Christiaan Barnard Street, The Halyard Building - Cape Town City Centre - Cape Town - 8001
Organization Type
GOVERNMENT
Published
17 Apr 2026
OCDS Reference
ocds-9t57fa-154004
The south african government is seeking a service provider for a cloud-based contact centre solution. Interested parties should apply with relevant experience and qualifications. The appointment is for a period of five years.
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Return to this tender’s issuing organisation, province, or category.
Continue with tenders sharing this issuer, category, or province.
Date & Time
Tuesday, 19 May 2026 - 11:00
Venue
https://teams.microsoft.com/meet/392463309991242?p=5InG9pFBhzGu1PEFxE Meeting ID: 392 463 309 991 24
Important: Attendance at this briefing session is mandatory. Bids from suppliers who do not attend may be disqualified.
Categories
Request for Bid(Open-Tender)
04 Christiaan Barnard Street, The Halyard Building - Cape Town City Centre - Cape Town - 8001
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Recommended Certifications
Having these can improve your winning chances: IITPSA Membership, ISO 27001 (Information Security Management), ISO 20000 (IT Service Management), CISSP
17 Apr
2026
Tender Published
Tender was published
19 May
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
SCMN002-2026-27- APPOINTMENT OF SERVICE PROVIDER FOR THE PROVISION AND IMPLEMENTATION OF A CLOUD-BASED CONTACT CENTRE SOLUTION.pdf
To download these documents and access AI-powered analysis, visit the main tender page.
Organization
National Student Financial Aid SchemeContact Person
National Student Financial Aid Scheme
Phone
087-500-9380
Matched by category & region
Free guidance to prepare before you bid
Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
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Median Estimate
R 329 234
Range
Based on 5 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
These rules are linked to the work category, industry, or regulated service area.
Act 88 of 1998
Relevant to public-sector ICT procurement and government technology acquisition routes.
Relevant because this tender appears to involve telecommunications, networks, fibre, connectivity, or electronic communications.
Act 36 of 2005
Relevant to telecoms, network infrastructure, electronic communications services and connectivity tenders.
Relevant because this tender appears to involve telecommunications, networks, fibre, connectivity, or electronic communications.
Act 25 of 2002
Relevant to electronic transactions, digital procurement channels, e-signatures and online service delivery.
Relevant because this tender appears to involve telecommunications, networks, fibre, connectivity, or electronic communications.
Address
04 Christiaan Barnard Street, The Halyard Building - Cape Town City Centre - Cape Town - 8001
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
05 Jun 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Key Personnel
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