Appointment of a service provider for a national employee wellness programme (ewp) and adhoc occupational health (oh) services required by PRASA for a period of 36 months

Cell C4: Render workshops and training to employees that are due to retire (on financial management and post-retirement plans).

No specific requirements found

Returnable Documents: TENDER FORM (PRICING SCHEDULE) Form C, SBD 4 BIDDER’S DISCLOSURE, SBD 6.1 PREFERENCE POINTS CLAIM FORM IN TERMS OF THE, Pricing Schedule Annexure 2.1

5 evaluation methodology ................................................................................ 26

Sbd 6.1 Preference points claim form in terms of the

PPPFA Preferential Procurement Policy Framework Act (as amended from

• Part C: Financial Proposal and Specific Goals

This document serves as a bid specification for PRASA to source the services of an EWP provider

and an adhoc OH Service Provider through the open tender process, capable of servicing PRASA

Group in the various locations across the country for a maximum period of 36 months (3 years). The

provider should be able to provide the services listed in the scope of work section below.

2. Background information

This document contains PRASA’s requirements for the appointment of a service provider for the

EWP and adhoc OH Services for PRASA Group as a whole.

EWP: PRASA previously engaged Metropolitan Health Services to provide EWP services which

were procured through an open tender process, and it covered the period between 2015 until 2017.

This relationship at a national level expired at the end of December 2017. A request for the extension

of this contract was completed, however the sign off for the extension was only finalised after

December 2017, so this process could not be considered due to the submission being after the date

of contract expiry. PRASA Rail procured the services of Metropolitan Health Services and Workforce

Health Care (DNA Wellness), respectively for various short term emergency contracts between

January 2018 and March 2022 for a period of 3 to 6 months each through an approved SCM process

to assist Rail during rail emergencies/incidents only. Currently PRASA does not have any external

EWP service provider, and this has been the case since March 2022 until current.

A National EWP tender was advertised in 2019. Group Finance had confirmed that there was an

associated budget to fund this tender. The tender process was delayed due the various tender

committees not being in place and no appointment of a successful tender could be finalised due to

such delays. In addition, Group Finance reallocated this funding and this meant that a second tender

process could not be approved and initiated.

PRASA has EWP practitioners, and these individuals are based predominantly in Rail except for

two practitioners in Corporate. All other PRASA entities/areas do not have EWP practitioners,

however they do require EWP services to address the needs of the employees within the various

entities/areas. EWP staff that are employed within PRASA perform the following functions as per

their job profile:- design, develop and implement the Employee Wellness Programme (EWP) for

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

PRASA; conduct needs analysis within the business; establish EWP advisory committees; develop

appropriate EWP policy to guide the organisation; develop applicable operational procedures and

standards; provide clinical services to employees to address trauma and emotional issues; set up

procedures to manage absenteeism; managing risk pool cases jointly with line and the occupational

health department/private medical providers; complete administrative tasks related to cases;

provide aftercare and monitoring services for employees (post rehabilitation and other forms of

therapy); supervise the EWP co-ordinators; market EWP services internally; train supervisors,

managers and shop stewards on EWP related matters; manage cases and reports required from

the EWP service providers/stakeholders; have regular meetings with EWP service providers and

stakeholders, and report on EWP matters.

It should be noted that the services of the EWP service provider supplements and enhances the

services offered by internal EWP practitioners within the business. Employees sometimes want to

access EWP services without the knowledge of the employer (voluntarily) and believe they require

privacy and confidentiality and thus would want access to the services of an external EWP service

provider. In addition, the service provider provides additional services and resources that are not

readily available internally that complements the implementation of the adopted integrated EWP

plan.

Occupational Health: PRASA has established Occupational Health Clinics only within some PRASA

Rail Regions/areas that operate from Monday to Friday from 7.30am to 4.00pm. These clinics are

in Cape Town, Durban, and Gauteng (Braamfontein and Wolmerton) and are managed by the 3

PRASA Rail Regions. None of the other PRASA entities have any occupational health services that

are offered to employees.

Both the Gauteng Region (Braamfontein and Wolmerton) and the KZN Region (Durban) has its own

occupational health nursing staff employed by PRASA, but the service of the Medical Doctor

(occupational medicine practitioner) is outsourced through a contract. The occupational health staff

in the Western Cape Region is an outsourced service for both the Medical Doctor (occupational

medicine practitioner) as well as the nursing staff.

The service provider will be expected to provide EWP services to the employees of PRASA and their

immediate family members. The service provider will also be expected to provide OH services only

to PRASA employees, at the following PRASA office/areas, where OH services are not available,

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

on an adhoc basis, only as and when requested by PRASA, from Monday to Friday between 7.30am

and 4.00pm.

Table 1:

PRASA STAFF COMPLEMENT as at April 2026

Regions/Division /Subsidiary (areas of operations) Total

Metrorail 6220

Metrorail Eastern Cape 312

Metrorail Gauteng North (wider Tshwane area) 871

Metrorail Gauteng South (wider Johannesburg area) 2022

Metrorail Head Office (Johannesburg) 82

Metrorail Kwa-Zulu Natal 1130

Metrorail Western Cape 1803

Long Distance Passenger Transport (LDPT) inclusive of (Rail and Bus), Head

Office (Braamfontein) and Regions (East London, Gqeberha , Free State,

Gauteng – South and North, Durban, Limpopo, Mpumalanga, North West and

Cape Town)

PRASA Intersite Head office (Braamfontein) and Regions (Durban, Cape Town,

East London, Gqeberha , Johannesburg and Pretoria)

PRASA Capital/PRIM (Braamfontein) and Regions (Durban, Cape Town, East

London, Gqeberha , Johannesburg and Pretoria

PRASA Corporate (Johannesburg) 5335

Grand total PRASA group 12631

2.1 Status quo

There is no EWP or OH service provider that is currently providing services to the entire PRASA

Group. The last national EWP service provider contract expired as at end December 2017.

2.2 Problem statement

PRASA is currently faced with capacity challenges to manage this kind of services and has identified

that to manage the EWP efficiently and effectively as well as OH service related challenges which

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

affect productivity negatively as well as create additional risk for the organisation, the provision

of these additional services will need to be sourced from an external service provider.

In addition, provision of such EWP and OH services to employees are part of the human factor

standards as required by the Rail Safety Regulator (RSR) and do form part of the PRASA application

for an operator licence with the said Regulator.

3. Objective of the proposed project

The purpose of this project is for PRASA to source EWP and adhoc OH services through the

appointment of a suitably qualified provider registered with all applicable and relevant legislative

bodies. The provider must be capable of servicing PRASA Group in the various locations across

the country for a maximum period of 36 months (3 years).

The reasoning behind a 36-month contract period is that PRASA is currently engaging on an

integrated wellness model that will also include occupational health, wellness clinics and risk related

aspects. This will assist business over the next 36 months to be able to implement an integrated

model and prepare and align the organisation over this period so that an integrated wellness future

tender can be prepared to include all other aspects of wellness. The intent of these services is to

ensure that the standardisation of integrated wellness for all PRASA employees.

3.1 Desired outcomes for carrying out the proposed project

Provision of EWP and adhoc OH services, in areas where there are no allocated resources, will

assist the employees in these areas to access such services. In addition, The EWP and OH

services provided will be private and confidential and will allow employees to voluntarily access

such services thus, reducing risks related to increases in employee absenteeism as well as

address issues of employee wellness and health matters in the organisation.

3.2 Project benefits to PRASA

PRASA as a business shall realise significant benefits following the implementation of the project

where all employees can readily access EWP services voluntarily and OH services on a legislative

basis, and in a private and confidential manner to address their challenges. These services are also

a requirement of the operating licence issued to PRASA by the RSR and complies to the Human

Factors Management standard as well as other applicable Occupational Health legislative

requirements. Therefore, the project benefits to PRASA includes improved employee health and

wellbeing which relates positively to productivity levels as well as compliance with applicable

legislation.

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

3.3 Current mechanisms in place to address the problem

The only current mechanisms that are in place is in Rail and PRASA Corporate that have appointed

EWP and Occupational Health practitioners. In addition, some areas within Rail also provide

employees with primary health care services via occupational health medical practitioners from

Monday to Friday between 7.30am and 4.00pm. Whilst the current internal resources for both EWP

and OH attempt to offer services to PRASA Group, when possible, these services are not consistent

as they are unable to meet the capacity as well as the legislated ratio of practitioner to employees.

4. Scope of works and areas of focus

4.1 Scope of the desired solution

4.1.1The service provider will amongst others assist PRASA with the following EWP

services based on a combined fixed monthly service fee and a fee for service where applicable:

the purpose is to provide integrated Wellness services with the end-to-end process for an employee

inclusive of relevant marketing and promotional material;

i. National Call Centre and Helpline (24-hour toll free helpline) (fixed monthly service fee). The

provision of a call centre facility (toll-free line) as well as a professionally managed Employee

Wellness service via face-to-face interaction (maximum of 6 sessions per incident) to all

employees and their family members based on psychological, psychosocial, and behavioural

health problems that include individual therapy, counselling, advice, medical information,

financial advice, legal-advise services and debriefing amongst others. This service must be

available 24 hours per day, the entire week as well as 365 days in a year.

ii. EWP related training programmes (fee for service): To provide PRASA employees with

resilience, life skills, coping skills, awareness and educational training programmes (fee for

service) that will allow them to deal with work-life balance pertaining to stress and trauma related

incidents on an as and when required basis. This will also include the following: -

• Render workshops and training to employees due to retire on financial management and Post

retirement plans.

• To provide training to Line Managers (fee for service) in order to enable them to manage trauma

related incidents and to detect possible stress related conditions amongst employees with the

emphasis on identified Operational Departments with safety critical and safety related grades.

• Managerial consultancy, advisory and support services.

• Wellness Champion training to enhance our wellness programme offerings.

• Other identified wellness related training as and when required/identified

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

iii. To provide a lifestyle management programme (fee for service) that will aid employees in terms of

disease management, such disease management programmes should include:-

• Effective prevention strategies to minimize new and re-infections of identified chronic diseases.

• Health and life management services or managerial coaching or support services

• Partner with PRASA during Wellness Days and Health Campaigns in the workplace aimed at

healthy lifestyle management

• Development and provision of EWP educational material and newsletters.

iv. To provide site/scene support and assistance to, employees and , on request during emergencies

to commuters/passengers (fee for service) subjected to rail incidents, road accidents, workplace

accidents/incidents, fatalities, or suicides in the rail reserves with group demobilizations (if required)

and defusing, including traveling-cost on an as and when required basis for critical incident site

debriefing and/or trauma response services.

v. Executive Well Being Programme (fee for service): To provide a Programme that meets the unique

needs of the various executive and management teams within the various PRASA entities. This

should include:

• Profiling of managers health and lifestyle risks on an annual basis with a complete wellness

assessment.

• Provide a personalized solution to manage uncovered risks and to prevent ill health from

developing.

• Medical Assessment that includes the following:-

 Lung Function Test (Spirometry)

 Audiogram

 Keystone Eye Test

 Physical Examination

 Post Examination Counselling

 Discussion of results

 Referral of any medical abnormalities

 Executive Medical Report Writing

 Lab Tests that address:-

• Urinalysis (lab)

• Lipid Profile

• Fasting Blood Sugar

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

• Pap Smear (females)

• Mammogram Sonar (females)

• Prostrate (males)

• Stress ECG

• Resting ECG

• Full blood count

vi. The service provider will amongst others assist PRASA with the following adhoc Occupational

Health Services including risk based medical surveillance, in areas where these services are not

available, from Monday to Friday between 7.30am and 4.00pm as and when required, and only

when requested by PRASA, based on a fee for service:

• Physical Examination Medical Surveillance programme including:

(Medical History, Blood Pressure, Urine tests, Glucose, Cholesterol, ECG (only when required),

height, weight and BMI

• Vision Screening with report (includes, colour, night, far vision, close vision, and depth vision)

• Audiometry test with report

• Rapid Multi drug testing - 5 panel

• Psychological risk assessment

• Health risk assessment

• Lung function test (spirometry with report)

• Pre-employment medical, exit medical, transfer medical, pre-placement medical, periodic medical

and post-incidents medicals

• Issuing of Fitness for Duty Certificate

• Advice on Injury on duty and closure of cases

4.2 Required professional services

The appointed company will be required to provide the professional services that are

captured under 4.1.

4.3 Insurance requirements for the project

PRASA, as the Employer, does not need to procure any insurances. The EWP and OH service

provider will need to have the applicable liability insurance cover.

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

4.4 Targeted area by this project

The service provider must have a national footprint within the borders of South Africa and will be

expected to provide the EWP and ADHOC OH services to PRASA offices as specified in Table

1(Gauteng, KZN, Eastern Cape, Western Cape, Free State, Limpopo and Mpumalanga).

4.5 Prasa’s responsibilities

PRASA’s responsibilities will cover the following: -

4.5.1 Enter into a contract with the successful EWP and adhoc OH service provider.

4.5.2 Manage the contract and service deliverables.

4.5.3 Finalise a programme of action with EWP and adhoc OH service provider.

4.5.4 Hold regular contract meetings or as agreed to with the EWP and OH service provider.

4.6 Ewp and OHS provider responsibilities

The EWP and OH service provider’s responsibilities will cover the following: -

4.6.1 Enter into a contract with PRASA.

4.6.2 Manage the contract and service deliverables.

4.6.3 Provide administrative support that includes monthly and annual reports as well as

recommendations to PRASA on issues raised and how to address these issues.

4.6.4 Finalise a programme of action with EWP and OH service provider.

4.6.5 Provide communication, marketing consultancy services, and wellness promotion services

aligned to the National Health Calendar.

4.6.6 Hold regular contract meetings or as agreed to with PRASA.

4.6.7 To ensure vetting of their staff to verify compliance with regards to qualifications, experience

and professional registrations.

4.7 Extent and coverage of the proposed project

As per 4.4 Table 1 above: (Gauteng, KZN, Eastern Cape, Western Cape, Free State, Limpopo and

Mpumalanga).

4.8 Measurements and payment

The appointed EWP and OH service provider will be notified as per clause 4.1 above that services

will need to be categorised as a fixed monthly service fee and fee for service costs. Such services

will need to be defined by the appointed EWP and OH service provider in the tender submission

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

and invoices will need to be generated by the service provider and approved by PRASA based on

whether such services were delivered to the business.

4.9 Form of contract

The standard PRASA Consultancy Agreement will be used and entered into between the parties.

4.10 Other related projects

• None

5. Specification of the work or products or services required

5.1 Professional technical staff requirements

5.1.1 Statutory and professional registration:

5.1.1.1 The Health Professions Council of South Africa (HPCSA) is a statutory body and a regulator of

health professions in South Africa, including psychologists and counsellors as prescribed in the

act.

5.1.1.2 The South African Council for Social Service Professions (SACSSP) is a statutory body and

regulator of social service professions in South Africa as prescribed in the act.

5.1.1.3 The Employee Assistance Professionals Association of South Africa (EAPA-SA) is recognised

as a professional association for persons in the employee wellness field.

5.1.2 Key professional staff

The experience of the key professional staff in relation to the scope of work as well as statutory

and professional registration to be provided by the service provider should be as follows:

5.1.2.1 Bidder

The desired minimum qualifications and experience for the Bidder are as follows for which

proof must be submitted:

• Current and valid registration of the bidder/service provider with the Employee Assistance

Professionals Association of South Africa.

• The bidder must provide proof of two (2) or more similar EWP projects within the last 10 years.

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

5.1.2.2. National Client Relationship Manager (to service the PRASA Group Contract based in

Gauteng)

The desired minimum qualifications and experience for the National Client Relationship

Manager are as follows for which proof must be submitted:

• Registration with Employee Assistance Professionals Association of South Africa (EAPA-SA)

• Minimum of a bachelor’s degree in the Social Sciences/Project Management or related field.

• Minimum two (2) years of experience within the EWP service provider industry.

5.1.2.3. Regional Client Relationship Managers (Four (4), one (1) in each province- Western Cape,

KZN, Eastern Cape and Gauteng)

The desired minimum qualifications and experience for each the Client Relationship Managers

are as follows for which proof must be submitted:

• Registration with Employee Assistance Professionals Association of South Africa (EAPA-SA)

• Minimum of a bachelor’s degree in the Social Sciences/Project Management or related field.

• Minimum two (2) years of experience within the EWP service provider industry per candidate.

5.1.2.3. Call Centre Clinicians (Ten (10))

A minimum five (5) Call Centre Clinicians per shift (based on a 2-shift system, day and night) =

5 X 2 = 10 in total with 5 per shift split over 2 shifts. Proof of shift roster/register required. They

will be based at a call centre servicing PRASA Group through the toll-free number.

The desired minimum qualifications and experience for each call centre clinician are as follows

for which proof must be submitted:

• Registration with the applicable statutory body, Psychologist/ Registered Counsellors (Health

Professional Council of South Africa - HPCSA) and/or Social Worker (South African Council for

Social Service Professions - SACSSP)

• Completion of a qualification in B Social Work or B Psych/equivalent

• Minimum two (2) years of experience within the EWP service provider industry

5.1.2.4. Affiliates (face-to-face sessions) (Twelve (12))

2 X Affiliate per province: Gauteng, Eastern Cape, KZN, Western Cape, Free State: total =

1 X Affiliate per province: Limpopo, Mpumalanga: total = 2

The desired minimum qualifications and experience for each of the affiliates are as follows for

which proof must be submitted:

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

and correct and that the responses to RFP and each party whom the responses to RFP

signatory represents, considers themselves subject to and bound by the terms and

conditions of this RFP.

8.9 The responses to RFP formulation should be clear and concise and follow a clear

methodology which responses to RFP should explain upfront in a concise Executive

PRASA to do so;

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

• Request annual financial statements prepared and signed off by a professional accountant

or other documentation for the purposes of a due diligence exercise; and/or

• Not accept any changes or purported changes by the Respondent to the bid rates after the

closing date and/or after the award of the business, unless the contract specifically provided

for it.

TENDER FORM (PRICING SCHEDULE) Form C

PRASA Returnable Forms Annexure 1

Tender Form C Annexure 2

Pricing Schedule Annexure 2.1

Questions and Answers Tracker Annexure 3 Q&A (Clarification form)

Draft Contract Annexure 4

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

8.1 All responses to the RFP should be submitted in two sealed envelopes/boxes; the first envelop/box

shall have the technical and compliance response, the second envelop/box shall only have the

financial response and BBBEE response.

8.2 Bidders are required to package their response/Bid as follows:

Volume 1 (Envelop 1/Package 1)

• Part A: Mandatory Requirements Response

• Part B: Technical or Functional Response (response to scope of work)

Volume 2 (Envelop 2/ Package 2)

• Part C: Financial Proposal and Specific Goals

Volume 2 should be submitted in a separate sealed envelope. Bidders should make their

pricing offer in envelop 2/package 2.

8.3 Bidders must submit 1 original response and may submit copies and an electronic version

which must be contained in a Memory Card/External hard drive etc clearly marked in the

Bid Bond: BID BONDS (WHERE APPLICABLE) ................................... 41

4 ownership of design .......................................................................................... 41

5 service levels ...................................................................................................... 41

Tax compliance

Tax Compliance status requirements are also applicable to foreign Respondents/ individuals

tax compliance status

tax compliance status will be verified through the

Tax Compliance Status (TCS) System

Tax Compliance Status (TCS) system in terms of which a taxpayer

Tax Compliance Status (TCS) Pin:_____________

Central supplier database

Central Supplier Database (CSD)

Central Supplier Database (CSD) as indicated

Central Supplier Database (CSD) and their tax compliance status will be verified through the

TENDER FORM (PRICING SCHEDULE) Form C

Sbd 4 bidder’s disclosure

Sbd 6.1 Preference points claim form in terms of the

The desired minimum qualifications and experience for the Bidder are as follows for which

The desired minimum qualifications and experience for the National Client Relationship

The desired minimum qualifications and experience for each the Client Relationship Managers

B-BBEE Details: A National Employee Wellness

Programme (Ewp) And Adhoc Occupational Health (Oh) Services Required by PRASA For

a Period Of 36 Months.

Closing date and time:14 August 2026 at 12:00

Closing address : PASSENGER RAIL AGENCY OF SOUTH AFRICA

Umjantshi House

30 Wolmarans Street

Braamfontein

5 delivery instruction for RFP

Delivery of Bid

The Bid envelopes should be deposited in the PRASA tender box which is located at the main

entrance of the PRASA HOUSE and should be addressed as follows:

The secretariat / tender office

30 wolmarans street

Umjantshi house

Braamfontein

5.1 B-BBEE Joint Ventures or Consortiums

Respondents who would wish to respond to this RFP as a Joint Venture [JV] or consortium with B-

BBEE entities, should state their intention to do so in their RFP submission. Such Respondents

should also submit a signed JV or consortium agreement between the parties clearly stating the

percentage [%] split of business and the associated responsibilities of each party. If such a JV or

consortium agreement is unavailable, the partners should submit confirmation in writing of their

intention to enter into a JV or consortium agreement should they be awarded business by PRASA

through this RFP process. This written confirmation should clearly indicate the percentage [%] split

of business and the responsibilities of each party. In such cases, award of business will only take

place once a signed copy of a JV or consortium agreement is submitted to PRASA.

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by

part or basis of any investment decision by Bidders. The recipient should not consider the document

as an investment recommendation by PRASA or any of its advisers.

Each person to whom this document (and other later documents) is made available must make his own

independent assessment of the Project after making such investigation and taking such professional

advice as he/she or it deems necessary. Neither the receipt of this document or any related document

by any person, nor any information contained in the documents or distributed with them or previously

or subsequently communicated to any Bidder or its advisers, is to be taken as constituting the giving of

an investment advice by PRASA or its advisers.

In this RFP, unless inconsistent with or otherwise indicated by the context –

3.1 headings have been inserted for convenience only and should not be taken into account

in interpreting the RFP;

3.1.1 any reference to one gender shall include the other gender;

3.1.2 words in the singular shall include the plural and vice versa;

3.1.3 any reference to natural persons shall include legal persons and vice versa;

3.1.4 words defined in a specific clause have the same meaning in all other clauses of the RFP,

unless the contrary is specifically indicated;

3.1.5 any reference to the RFP, schedule or appendix, shall be construed as including a reference

to any RFP, schedule or appendix amending or substituting that RFP, schedule or appendix;

3.1.6 the schedules, appendices and Briefing Notes issued pursuant to this RFP, form an indivisible

part of the RFP and together with further clarifying and amending information provided by

PRASA, constitute the body of RFP documentation which must be complied with by Bidders;

3.1.7 in the event of any inconsistency between this RFP or other earlier information published with

regard to the Project, the information in this RFP shall prevail; and

3.1.8 this RFP shall be governed by and applied in accordance with South African law.

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

4.1.1.13 “Closing Date” means the closing date for submission of bids/ Proposals by Bidders which is

14 August at 12:00.

4.1.1.14 “Project” means this project for the REQUEST FOR PROPOSAL: APPOINTMENT OF A

Service provider for a national employee wellness programme (ewp)

And adhoc occupational health (oh) services required by PRASA for a

Period of 36 months.

4.1.1.15 “RFP” means the Request for Proposals issued by PRASA for this tender; and

4.1.1.16 “Scope of Work” means the scope of work for this project as detailed out in the RFP technical

specifications.

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

Section 1

Programme (ewp) and adhoc

Occupational health (oh) services

Required by PRASA for a period of 36

A compulsory pre-proposal RFP briefing will be conducted at Umjantshi House, 30 Wolmarans

street, Braamfontein, Johannesburg on the 24 August 2026, at 10h00 am. Bidders to provide own

transportation and accommodation. The briefing session will start punctually, and information will

not be repeated for the benefit of Bidders arriving late.

2.1 A Certificate of Attendance in the form set out in Form D Annexure 1 hereto must be completed

and submitted with your Proposal as proof of attendance is required for a compulsory site meeting

and/or RFP briefing. Bidders must also appear on the Compulsory Briefing session Regitser.

2.2 Bidders failing to attend the compulsory RFP briefing may be disqualified.

RFP No: HO/HCM /424/06/2026

Description of Bid: Appointment of a Service Provider for A National Employee Wellness

Programme (Ewp) And Adhoc Occupational Health (Oh) Services Required by PRASA For

a Period Of 36 Months.

Closing date and time:14 August 2026 at 12:00

Closing address : PASSENGER RAIL AGENCY OF SOUTH AFRICA

8.10 Responses to RFP must provide sufficient information and detail in order to enable PRASA

to evaluate the responses to RFP, but should not provide unnecessary detail which does

not add value and detracts from the ability of PRASA to effectively evaluate and understand

the responses to RFP. The use of numbered headings, bullet points, sections, appendices

and schedules are encouraged.

8.11 Information submitted as part of a responses to RFP should as far as possible, be orderly

according to the order of the required information requested by PRASA. All pages should

be consecutively numbered.

8.12 Responses to RFP should ensure that each requirement contained in the RFP is succinctly

addressed. Responses to RFP should as far as possible use the terms and definitions

applied in this RFP and should clearly indicate its interpretation of any differing terminology

applied.

8.13 Response to RFP documents are to be submitted to the address specified in this RFP, and

Bidders should ensure that the original and copies (where applicable) are identical in all

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

respects as PRASA will not accept any liability for having disqualified a bidder for failing to

provide a mandatory returnable document.

8.14 Unless otherwise expressly stated, all Proposals furnished pursuant to this RFP shall be

deemed to be offers. Any exceptions to this statement must be clearly and specifically

indicated.

8.15 Any additional conditions must be embodied in an accompanying letter. Subject only to

clause 16 [Alterations made by the Respondent to Bid Prices] of the General Bid Conditions,

alterations, additions or deletions must not be made by the Respondent to the actual RFP

documents.

8.16 Bidders are required to review the Contract. Bidders may further amend and or delete any

part of the Draft Contract where they deem fit to do so. Where Bidders have amended and

or deleted any part of the Contract, it must be clearly visible by using track changes and

must ensure that the disc copy of their bid submission for the Draft Contract is in word

version and not password protected. It must be noted that the marked up Contract will

form part of contract negotiations processes with the preferred bidder.

submit any of the required documents, such Bids may, at the sole discretion of PRASA, be

disqualified. PRASA reserves the right to call a Bidder to provide additional documents which may

have not been submitted.

The successful Bidder [hereinafter referred to as the Service Provider] shall be in full and

complete compliance with any and all applicable laws and regulations.

11 national treasury’s central supplier database

Respondents are required to self-register on National Treasury’s Central Supplier Database (CSD)

which has been established to centrally administer supplier information for all organs of state and

facilitate the verification of certain key supplier information. Only foreign suppliers with no local

registered entity need not register on the CSD. The CSD can be accessed at

https://secure.csd.gov.za. Respondents are required to provide the following to PRASA in order to

enable it to verify information on the CSD:

Supplier Number: ____________ Unique registration reference number: _____________.

EWP: PRASA previously engaged Metropolitan Health Services to provide EWP services which

were procured through an open tender process, and it covered the period between 2015 until 2017.

This relationship at a national level expired at the end of December 2017. A request for the extension

of this contract was completed, however the sign off for the extension was only finalised after

December 2017, so this process could not be considered due to the submission being after the date

of contract expiry. PRASA Rail procured the services of Metropolitan Health Services and Workforce

Health Care (DNA Wellness), respectively for various short term emergency contracts between

January 2018 and March 2022 for a period of 3 to 6 months each through an approved SCM process

to assist Rail during rail emergencies/incidents only. Currently PRASA does not have any external

EWP service provider, and this has been the case since March 2022 until current.

A National EWP tender was advertised in 2019. Group Finance had confirmed that there was an

associated budget to fund this tender. The tender process was delayed due the various tender

committees not being in place and no appointment of a successful tender could be finalised due to

such delays. In addition, Group Finance reallocated this funding and this meant that a second tender

process could not be approved and initiated.

services offered by internal EWP practitioners within the business. Employees sometimes want to

access EWP services without the knowledge of the employer (voluntarily) and believe they require

privacy and confidentiality and thus would want access to the services of an external EWP service

provider. In addition, the service provider provides additional services and resources that are not

readily available internally that complements the implementation of the adopted integrated EWP

plan.

Occupational Health: PRASA has established Occupational Health Clinics only within some PRASA

Rail Regions/areas that operate from Monday to Friday from 7.30am to 4.00pm. These clinics are

in Cape Town, Durban, and Gauteng (Braamfontein and Wolmerton) and are managed by the 3

are offered to employees.

Both the Gauteng Region (Braamfontein and Wolmerton) and the KZN Region (Durban) has its own

occupational health nursing staff employed by PRASA, but the service of the Medical Doctor

(occupational medicine practitioner) is outsourced through a contract. The occupational health staff

in the Western Cape Region is an outsourced service for both the Medical Doctor (occupational

medicine practitioner) as well as the nursing staff.

standards as required by the Rail Safety Regulator (RSR) and do form part of the PRASA application

for an operator licence with the said Regulator.

appointment of a suitably qualified provider registered with all applicable and relevant legislative

bodies. The provider must be capable of servicing PRASA Group in the various locations across

the country for a maximum period of 36 months (3 years).

The reasoning behind a 36-month contract period is that PRASA is currently engaging on an

integrated wellness model that will also include occupational health, wellness clinics and risk related

aspects. This will assist business over the next 36 months to be able to implement an integrated

model and prepare and align the organisation over this period so that an integrated wellness future

tender can be prepared to include all other aspects of wellness. The intent of these services is to

ensure that the standardisation of integrated wellness for all PRASA employees.

3.1 Desired outcomes for carrying out the proposed project

employees with primary health care services via occupational health medical practitioners from

Monday to Friday between 7.30am and 4.00pm. Whilst the current internal resources for both EWP

and OH attempt to offer services to PRASA Group, when possible, these services are not consistent

as they are unable to meet the capacity as well as the legislated ratio of practitioner to employees.

4.1 Scope of the desired solution

4.1.1The service provider will amongst others assist PRASA with the following EWP

services based on a combined fixed monthly service fee and a fee for service where applicable:

the purpose is to provide integrated Wellness services with the end-to-end process for an employee

inclusive of relevant marketing and promotional material;

i. National Call Centre and Helpline (24-hour toll free helpline) (fixed monthly service fee). The

provision of a call centre facility (toll-free line) as well as a professionally managed Employee

Wellness service via face-to-face interaction (maximum of 6 sessions per incident) to all

employees and their family members based on psychological, psychosocial, and behavioural

health problems that include individual therapy, counselling, advice, medical information,

financial advice, legal-advise services and debriefing amongst others. This service must be

available 24 hours per day, the entire week as well as 365 days in a year.

ii. EWP related training programmes (fee for service): To provide PRASA employees with

resilience, life skills, coping skills, awareness and educational training programmes (fee for

service) that will allow them to deal with work-life balance pertaining to stress and trauma related

incidents on an as and when required basis. This will also include the following: -

• Render workshops and training to employees due to retire on financial management and Post

retirement plans.

• To provide training to Line Managers (fee for service) in order to enable them to manage trauma

related incidents and to detect possible stress related conditions amongst employees with the

emphasis on identified Operational Departments with safety critical and safety related grades.

• Managerial consultancy, advisory and support services.

• Wellness Champion training to enhance our wellness programme offerings.

• Other identified wellness related training as and when required/identified

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

iii. To provide a lifestyle management programme (fee for service) that will aid employees in terms of

disease management, such disease management programmes should include:-

• Effective prevention strategies to minimize new and re-infections of identified chronic diseases.

• Health and life management services or managerial coaching or support services

• Partner with PRASA during Wellness Days and Health Campaigns in the workplace aimed at

healthy lifestyle management

• Development and provision of EWP educational material and newsletters.

iv. To provide site/scene support and assistance to, employees and , on request during emergencies

to commuters/passengers (fee for service) subjected to rail incidents, road accidents, workplace

accidents/incidents, fatalities, or suicides in the rail reserves with group demobilizations (if required)

and defusing, including traveling-cost on an as and when required basis for critical incident site

debriefing and/or trauma response services.

v. Executive Well Being Programme (fee for service): To provide a Programme that meets the unique

needs of the various executive and management teams within the various PRASA entities. This

should include:

• Profiling of managers health and lifestyle risks on an annual basis with a complete wellness

assessment.

• Provide a personalized solution to manage uncovered risks and to prevent ill health from

developing.

• Medical Assessment that includes the following:-

 Lung Function Test (Spirometry)

 Audiogram

 Keystone Eye Test

 Physical Examination

 Post Examination Counselling

 Discussion of results

 Referral of any medical abnormalities

 Executive Medical Report Writing

 Lab Tests that address:-

• Urinalysis (lab)

• Lipid Profile

• Fasting Blood Sugar

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

• Pap Smear (females)

• Mammogram Sonar (females)

• Prostrate (males)

• Stress ECG

• Resting ECG

• Full blood count

vi. The service provider will amongst others assist PRASA with the following adhoc Occupational

to be comprehensive or true and correct. Neither PRASA nor any of its advisers accept any liability or

responsibility for the adequacy, accuracy or completeness of any of the information or opinions stated

in any document.

implied, is or will be given by PRASA, or any of its officers, employees, servants, agents or advisers

with respect to the information or opinions contained in any document or on which any document is

based. Any liability in respect of such representations or warranties, howsoever arising is hereby

expressly disclaimed.

may be contained in the information provided (the “Confidential Information Provided”). The Confidential

Information provided may be made available to Bidder’s subcontractors, employees and professional

advisers who are directly involved in the appraisal of such information (who must be made aware of the

obligation of confidentiality) but shall not, either in the whole or in part, be copied, reproduced,

distributed or otherwise made available to any other party in any circumstances without the prior written

consent of PRASA, nor may it be used for any other purpose than that for which it is intended.

to have been made available (otherwise than through a breach of a confidentiality obligation). Bidders,

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

confidentiality Contracts/undertakings (in such form as PRASA may require from time to time).

All Confidential Information Provided (including all copies thereof) remains the property of PRASA and

must be delivered to PRASA on demand. Further, by receiving this RFP each Bidder and each of its

members agrees to maintain its submission in Bid to this RFP confidential from third parties other than

of a Proposal in response to it. Please note that PRASA reserves the right to:

• Modify the RFP’s goods / service(s) / works and request Respondents to re-bid on any

changes;

• Withdraw, amend the RFP at any time without prior notice and liability to compensate or

reimburse any respondent;

• Reject any Proposal which does not conform to instructions and specifications which are

detailed herein

• Disqualify Proposals submitted after the stated submission deadline;
• Call a respondent to provide additional documents which PRASA may require which have

not been submitted to PRASA.

• Withdraw the RFP on good cause shown;
• Award a contract in connection with this Proposal at any time after the RFP’s closing date;
• Make no award at all;
• Validate any information submitted by Respondents in response to this bid. This would

include, but is not limited to, requesting the Respondents to provide supporting evidence.

Obligations ............................................................................................................ 15

7 communication ..................................................................................................... 18

8 confidentiality .................................................................................................... 18

9 instructions for completing the RFP ......................................................... 19

10 RFP timetable ........................................................................................................ 21

11 legal compliance ................................................................................................ 22

12 national treasury’s central supplier database ................................. 22

13 tax compliance .................................................................................................... 22

14 protection of personal data ........................................................................ 23

Section 2 : background, overview and scope of requirements ............. 24

1 introduction and background ...................................................................... 24

2 overview ................................................................................................................. 24

3 key objectives of the RFP ................................................................................ 25

4 scope of work ...................................................................................................... 25

5 evaluation methodology ................................................................................ 26

6 post tender negotiations (if applicable) ................................................. 39

7 best and final offer .......................................................................................... 39

8 final contract award....................................................................................... 39

9 fairness and transparency ........................................................................... 39

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

Section 3 : pricing and delivery schedule ....................................................... 40

1 pricing ..................................................................................................................... 40

2 disclosure of prices quoted ......................................................................... 41

3 perfromance and bid bonds (where applicable) ................................... 41

4 ownership of design .......................................................................................... 41

5 service levels ...................................................................................................... 41

6 total cost of ownership and continuous improvement initiatives 42

7 financial stability .............................................................................................. 43

8 validity of returnable documents......................................................44

9 certificate of acquaintance with RFP terms and conditions ............ 45

10 general conditions ........................................................................................... 47

11 conditions of tender .......................................................................................... 52

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

7.2 Respondents must clearly indicate whether any information submitted or requested from PRASA

is confidential or should be treated confidentially by PRASA. In the absence of any such clear

indication in writing, PRASA shall deem the response to the RFP to have waived any right to

confidentiality and treat such information as public in nature.

captured under 4.1.

4.3 Insurance requirements for the project

provider will need to have the applicable liability insurance cover.

Request for proposal: appointment of a service provider for a national employee wellness

PROGRAMME of 68

Bid descritpion: request for proposal: appointment of a service provider for

A national employee wellness programme (ewp) and adhoc occupational

Health (oh) services required by PRASA for a period of 36 months

Bid number: ho/hcm /424/06/2026

4.4 Targeted area by this project

{"name":null,"email":null,"phone":null,"department":null,"address":"UIRED TO FILL IN AND SIGN A WRITTEN CONTRACT FORM (SBD7)."}

Pt−Pmin

Ps= 80(1− )

Pmin

Where

Ps = Points scored for price of tender under consideration

Pt = Price of tender under consideration

Pmin = Price of lowest acceptable tender

4. Points awarded for specific goals

4.1. In terms of Regulation 4(2); 5(2); 6(2) and 7(2) of the Preferential Procurement Regulations,

preference points must be awarded for specific goals stated in the tender. For the purposes

of this tender the tenderer will be allocated points based on the goals stated in table 1 below

as may be supported by proof/ documentation stated in the conditions of this tender:

Table 1: Specific goals for the tender and points claimed are indicated per the table below.

Note to tenderers: The tenderer must indicate how they claim points for each preference point

system.)

15 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Number of number ofthe specific goals supporting evidence

Points points claimed.ALLOCATED Points to be provided by

Allocated (80/20 system)

In terms of this the tenderer (80/20 (to betender system) completed by

(To be the tenderer)

Completed

By the

Organ of

State)

Entities with a B-BBEE 4 BEE Certificate not limited

contributor status level to SANAS approved/

of at least level 2 Affidavit (in case of JV, a

consolidated scorecard will

be accepted)

Black Women Owned 4 Certified copy of ID

Companies (at least Documents of the Owners

51%) and CIPC documents

Black Youth Owned 4 Certified copy of ID

Companies (at least Documents of the Owners

51%) and CIPC documents

Certified copy of ID Black People with 4

Documents of the Owners

Disabilities Owned

and Doctor’s note

companies (at least confirming the disability.

51%) The Doctors note must at

minimum include the

following details:

• Doctors Practice

Number;

• Doctors contact details;

• Practice Number of the

Doctor;

• Location of the Practice;

• Must be on the Doctors

letterhead or have a

doctors stamp;

• Confirmation of the

patients ID and that the

patient has a disability.

16 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

• Certified copy of ID Black People Military 4

Veterans Owned Documents of the

Companies (at least Owners and Military ID

51%) number/document

Total 20

Declaration with regard to company/firm

4.2. Name of company/firm...............................................................................

4.3. Company registration number: .....................................................................

4.4. Type of company/ firm

 Partnership/Joint Venture / Consortium

 One-person business/sole propriety

 Close corporation

 Public Company

 Personal Liability Company

 (Pty) Limited

 Non-Profit Company

 State Owned Company

[Tick applicable box]

4.5. I, the undersigned, who is duly authorised to do so on behalf of the company/firm, certify

that the points claimed, based on the specific goals as advised in the tender, qualifies the

company/ firm for the preference(s) shown and I acknowledge that:

i) The information furnished is true and correct;

ii) The preference points claimed are in accordance with the General Conditions as

indicated in paragraph 1 of this form;

iii) In the event of a contract being awarded as a result of points claimed as shown in

paragraphs 1.4 the contractor may be required to furnish documentary proof to the

satisfaction of the organ of state that the claims are correct;

iv) If the specific goals have been claimed or obtained on a fraudulent basis or any of the

conditions of contract have not been fulfilled, the organ of state may, in addition to any

other remedy it may have –

(a) disqualify the person from the tendering process;

(b) recover costs, losses or damages it has incurred or suffered as a result

of that person’s conduct;

(c) cancel the contract and claim any damages which it has suffered as a

result of having to make less favourable arrangements due to such

17 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

cancellation;

(d) recommend that the tenderer or contractor, its shareholders and

directors, or only the shareholders and directors who acted on a

fraudulent basis, be restricted from obtaining business from any organ

of state for a period not exceeding 10 years, after the audi alteram

partem (hear the other side) rule has been applied; and

(e) forward the matter for criminal prosecution, if deemed necessary.

..............................................

Signature(s) of tenderer(s)

Surname and name: ................................................................

Date: ...............................................................

Address: ...............................................................

...............................................................

...............................................................

...............................................................

18 | P a g e

The successful bidder will be required to fill in and sign a written contract form (sbd7).

Bid response documents may be deposited in the

Bid box situated at (street address)

30 wolmarans street

Umjantshi house

Braamfontein

0001

Supplier information

Name of bidder

Postal address

Street address

Telephone number code number

Cellphone number

Facsimile number code number

E-mail address

VAT registration number

TCS PIN: OR CSD No:

2 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Are you a

Foreign based

Supplier for

The goods

Are you the accredited

/SERVICESREPRESENTATIVE IN SOUTH AFRICA Yes No

Yes No /WORKS

For the goods /services [if yes answer

Offered?/WORKS Offered? Part b:3 below

[If yes enclose proof] ]

Signature of bidder date

....................................

Capacity under which this bid

IS SIGNED (Attach proof of authority

to sign this bid; e.g. resolution of

directors, etc.)

3 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

With effect from 14 July 2026 the tender documents can be downloaded on National Treasury etender website: https://www.etenders.gov.za.

1. A compulsory tender briefing meeting with bidders will take place at

VENUE: Umjantshi House

30 Wolmarans Street, Braamfontein

Johannesburg

Time: 10:00

DATE: 24 July 2026

2. Arrangements can be made to make bids available before closing date provided that the

prospective bidder has attended the compulsory briefing meeting.

• Bidders failing to attend the compulsory tender briefing session will be disqualified.

Tender No: HO/HCM /424/06/2026

Description: REQUEST FOR PROPOSAL: APPOINTMENT OF A SERVICE PROVIDER FOR

A national employee wellness programme (ewp) and adhoc

Occupational health (oh) services required by PRASA for a period of 36

Months.

I/We declare that I/We have read the above-mentioned notice and that it is understood by

me/us.

Signed at __________________________ on this _____ (day) of _____________ (month) 20__.

BIDDER : Signature____________________________________

4 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form b: terms and conditions for bidding

1. Bid submission:

1.1. Bids must be delivered by the stipulated time to the correct address. Late bids will

Not be accepted for consideration.

1.2. All bids must be submitted on the official forms provided–(not to be re-typed) or

Online

1.3. Bidders must register on the central supplier database (csd) to upload mandatory

Information namely: (business registration/ directorship/ membership/identity

Numbers; tax compliance status; and banking information for verification

Purposes).

1.4. Where a bidder is not registered on the csd, mandatory information namely:

(Business registration/ directorship/ membership/identity numbers; tax compliance

Status may not be submitted with the bid documentation.

This bid is subject to the preferential procurement policy framework act 2000 and

The preferential procurement regulations, 2022, the general conditions of

Contract (gcc) and, if applicable, any other legislation or special conditions of

Contract.

2. Tax compliance requirements

2.1 Bidders must ensure compliance with their tax obligations.

2.2 Bidders are required to submit their unique personal identification number (pin)

Issued by SARS to enable the organ of state to view the taxpayer’s profile and tax

Status.

2.3 Application for tax compliance status (tcs) or pin may also be made via e-filing. In

Order to use this provision, taxpayers will need to register with SARS as e-filers

Through the website www.SARS.GOV.ZA.

2.4 Bidders may also submit a printed tcs together with the bid.

2.5 In bids where consortia / joint ventures / sub-contractors are involved, each party

Must submit a separate proof of tcs / pin / csd number.

2.6 Where NO tcs is available but the bidder is registered on the central supplier

Database (csd), a csd number must be provided.

3. Questionnaire to bidding foreign suppliers

3.1. Is the bidder a resident of the republic of south africa (RSA)? yes NO

3.2. Does the bidder have a branch in the RSA? yes NO

3.3. Does the bidder have a permanent establishment in the r yes NO

3.4. Does the bidder have any source of income in the rs yes NO

If the answer is “NO” to all of the above, then, IT is not a requirement to obtain a tax

Compliance status / tax compliance system pin code from the south african revenue

Service (SARS) and if not register as per 2.3 Above.

Nb: failure to provide any of the above particulars may render the bid invalid.

5 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form d: site inspection / pre-tender briefing session (compulsory)

Request number: HO/HCM /424/06/2026

Request for proposal: appointment of a service provider

For a national employee wellness programme (ewp) and

Request for Proposal:

Adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Attendance

This is to certify that(Company)_____________________________________ has / have today attended

the site inspection / tender briefing session to which this enquiry relates.

THUS DONE and SIGNED at Umjantshi House on this _________________ day of

for / on behalf of PRASA Designation

Acknowledgement

This is to certify that the Bidder has / have acquainted himself / themselves with the Contract, Project

Specification / Special Conditions, Specifications and / or Bills of Quantities / Schedule of Quantities /

Schedule of Prices, together with the drawings enumerated therein, as laid down by the PRASA for the

carrying out of the proposed WORKS to which the enquiry relates

THUS DONE and SIGNED at ________________________________________________

on this _________________ day of ___________________________

Duly authorised signatory(ies) witnesses

1. ___________________________________ 1. __________________________

2. ___________________________________ 2. __________________________

3. ___________________________________ 3. __________________________

6 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form e: statement of services successfully carried out by bidder

Current tender details

Ho/hcm /424/06/2026

Request number:

Request for proposal: appointment of a service provider

For a national employee wellness programme (ewp) and

Request for:

Adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Bidders must state particulars of the works successfully carried out

Value of

Services for

Tel. Contract/

Client nature of services which bidder

Number project period

Was directly

Responsible

If the space provided above is insufficient for all the information, Bidder should furnish the information

separately.

7 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form f: security screening form

I/We the under-signed in my/our capacity as indicated below hereby declare that I/we do not have

previous conviction/s or civil Judgment/s registered against my/our name/s. I further confirm that

there is no criminal or civil proceeding pending or being instituted against me or the Institution. I

also declare that there are no Criminal Investigations pending against me or the Institution.

Section 1

*to be completed by the Bidder (Compulsory)

Name of Company/Trust/Partnership Registration number of Company/Trust No

Physical Address Vat Registration Number

Name of Auditing Firm Previous Name/s of Company

Contact no. (Land line)

Name of Holding Company if any Tender Number

Tax Number/PIN Number

Banking Details

Bank Name:

Acc Number:

Acc Holder:

Branch Name:

Branch Code:

Section 2

Directors’/Trustees’/Partners’ or Principals’ Details

Date of

Name & Surname Identity Number Appointment Shares

*If the company has more than five directors/principals a list of all shareholders must be

appended as Annexure “A”

SECTION 3 Only applicable for the Security Providers

Name of Company/Trust/Partnership PSIRA Registration Number

Please attach a letter of GOOD STANDING from PSIRA

8 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Section 4

Declaration of all Judgments (Directors & Company) and Outstanding Debt

Director / Company Reason for Date of Nature of Amount

Judgment Judgment Debt

*If more than five incidents are listed, attach a list as annexure “C”

Section 5

I / We the under-mentioned in my / our capacity as indicated hereby declare that I am / we are not

insolvent nor have been liquidated or any steps in this regard have been taken or are pending

against me / us. I /We further declare that I/We have not been part of an entity which was

liquidated in the last 5 years.

Full Name(s) ID Number Capacity Signature

Section 6

Declaration and acknowledgement of consent

I .........................................................Declare that the information provided above is true and

correct. I also consent that a security screening be conducted on the company/trust or partnership

and directors.

Contact Person:....................................... Tel no. ....................................

BIDDER’S DULY AUTHORISED SIGNATORY Date

9 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form- g: acknowledgment

I / We, as duly authorised to sign on behalf of the Tenderer, hereby certify that the information

provided is true and correct. If information is found to be incorrect, PRASA may in addition to other

remedies; blacklist the supplier in question, circulate and publicise the nature of the contravention to

all potential users of the supplier (both in the public and private sectors).

THUS DONE and SIGNED at ________________________________________________

on this _________________ day of ___________________________

Duly authorised signatory(ies) witnesses

1. ___________________________________ 1. __________________________

2. ___________________________________ 2. __________________________

3. ___________________________________ 3. __________________________

10 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Sbd4

Bidder’s disclosure

1. Purpose of the form

Any person (natural or juristic) may make an offer or offers in terms of this invitation

to bid. In line with the principles of transparency, accountability, impartiality, and

ethics as enshrined in the Constitution of the Republic of South Africa and further

expressed in various pieces of legislation, it is required for the bidder to make this

declaration in respect of the details required hereunder.

Where a person/s are listed in the Register for Tender Defaulters and / or the List of

Restricted Suppliers, that person will automatically be disqualified from the bid

process.

2. Bidder’s declaration

2.1 Is the bidder, or any of its directors / trustees / shareholders / members / partners or

any person having a controlling interest1 in the enterprise,

employed by the state? YES/NO

2.1.1 If so, furnish particulars of the names, individual identity numbers, and, if applicable,

state employee numbers of sole proprietor/ directors / trustees / shareholders /

members/ partners or any person having a controlling interest in the enterprise, in

table below.

Full Name Identity Number Name of State

institution

1 the power, by one person or a group of persons holding the majority of the equity of an enterprise,

alternatively, the person/s having the deciding vote or power to influence or to direct the course and

decisions of the enterprise.

11 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

2.2

Do you, or any person connected with the bidder, have a relationship with any

person who is employed by the procuring institution? YES/NO

2.2.1 If so, furnish particulars:

................................................................................................

................................................................................................

2.3 Does the bidder or any of its directors / trustees / shareholders / members / partners

or any person having a controlling interest in the enterprise have any interest in any

other related enterprise whether or not they are bidding for this contract?

Yes/no

2.3.1 If so, furnish particulars:

........................................................................................

........................................................................................

Tax compliance status

Tax compliance

Tax compliance requirements

Tax compliance status (tcs) or pin may also be made via e-filing

Tax compliance status / tax compliance system pin code from the south african revenue

TCS PIN: OR CSD No

Csd number

Csd number must be provided

Central supplier database (csd) to upload mandatory

Central supplier database (csd), a csd number must be provided

1.3. Bidders must register on the central supplier database (csd) to upload mandatory

Numbers; tax compliance status; and banking information for verification

1.4. Where a bidder is not registered on the csd, mandatory information namely

(Business registration/ directorship/ membership/identity numbers; tax compliance

2. Tax compliance requirements

2.3 Application for tax compliance status (tcs) or pin may also be made via e-filing. In

Must submit a separate proof of tcs / pin / csd number.

2.6 Where NO tcs is available but the bidder is registered on the central supplier

Must submit a separate proof of tcs / pin / csd numb

B-BBEE Minimum Level: 2

Points Allocation: 3 points

B-BBEE Details: aim points for each preference point

system.)

15 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Number of number ofthe specific goals supporting evidence

Points points claimed.ALLOCATED Points to be provided by

Allocated (80/20 system)

In terms of this the tenderer (80/20 (to betender system) completed by

(To be the tenderer)

Completed

By the

Organ of

State)

Entities with a B-BBEE 4 BEE Certificate not limited

contributor status level to SANAS approved/

of at least level 2 Affidavit (in case of JV, a

consolidated scorecard will

be accepted)

Black Women Owned 4 Certified copy of ID

Companies (at least Documents of the Owners

51%) and CIPC documents

Black Youth Owned 4 Certified copy of ID

Companies (at least Documents of the Owners

51%) and CIPC documents

Certified copy of ID Black People with 4

Documents of the Owners

Disabilities Owned

and Doctor’s note

companies (at least confirming the disability.

51%) The Doctors note must at

minimum include the

following details:

• Doctors Practice

Number;

• Doctors contact details;
• Practice Number of the

Doctor;

• Location of the Practice;
• Must be on the Doctors

letterhead or have a

doctors stamp;

• Confirmation of the

patients ID and that the

patient has a disability.

16 | P a g e

Bid descritpion: request for proposal: appointment of a

Service provider for a national employee wellness programme

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

• Certified copy of ID Black People Mil

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form a: invitation to bid

Bid number: /424/06/2026 closing date: 14 august 2026 closing time: 12:00

Request for proposal: appointment of a service provider for a national

Employee wellness programme (ewp) and adhoc occupational health (oh)

Services required by PRASA for a period of 36 months.

Description

The successful bidder will be required to fill in and sign a written contract form (sbd7).

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

With effect from 14 July 2026 the tender documents can be downloaded on National Treasury etender website: https://www.etenders.gov.za.

prospective bidder has attended the compulsory briefing meeting.

• Bidders failing to attend the compulsory tender briefing session will be disqualified.

Tender No: HO/HCM /424/06/2026

Description: REQUEST FOR PROPOSAL: APPOINTMENT OF A SERVICE PROVIDER FOR

A national employee wellness programme (ewp) and adhoc

Occupational health (oh) services required by PRASA for a period of 36

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form b: terms and conditions for bidding

Adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form e: statement of services successfully carried out by bidder

Adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form f: security screening form

*If the company has more than five directors/principals a list of all shareholders must be

appended as Annexure “A”

SECTION 3 Only applicable for the Security Providers

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Section 4

Declaration of all Judgments (Directors & Company) and Outstanding Debt

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Form- g: acknowledgment

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Sbd4

Bidder’s disclosure

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

2.2

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

bidder, directly or indirectly, to any competitor, prior to the date and time of the official

bid opening or of the awarding of the contract.

3.5 There have been no consultations, communications, agreements or arrangements

made by the bidder with any official of the procuring institution in relation to this

procurement process prior to and during the bidding process except to provide

clarification on the bid submitted where so required by the institution; and the bidder

was not involved in the drafting of the specifications or terms of reference for this bid.

3.6 I am aware that, in addition and without prejudice to any other remedy provided to

combat any restrictive practices related to bids and contracts, bids that are suspicious

will be reported to the Competition Commission for investigation and possible

imposition of administrative penalties in terms of section 59 of the Competition Act

No and or may be reported to the National Prosecuting Authority (NPA)

for criminal investigation and or may be restricted from conducting business with the

public sector for a period not exceeding ten (10) years in terms of the Prevention and

I CERTIFY THAT THE INFORMATION FURNISHED IN PARAGRAPHS 1, 2 and 3

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

Sbd 6.1

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

• Certified copy of ID Black People Military 4

(Ewp) and adhoc occupational health (oh) services required by

PRASA for a period of 36 months.

Tender number: ho/hcm /424/06/2026

cancellation;

(d) recommend that the tenderer or contractor, its shareholders and

directors, or only the shareholders and directors who acted on a

fraudulent basis, be restricted from obtaining business from any organ

of state for a period not exceeding 10 years, after the audi alteram

partem (hear the other side) rule has been applied; and

(e) forward the matter for criminal prosecution, if deemed necessary.

..............................................

Signature(s) of tenderer(s)

Surname and name: ................................................................

Date: ...............................................................

Address: ...............................................................

...............................................................

...............................................................

...............................................................

18 | P a g e

PRASA physical address: 30 Wolmarans Str, Johannesburg. No specific contact person or submission address provided.

Service Provider must be a legally registered entity in South Africa with valid tax clearance, compliance with all applicable statutes/ordinances/bylaws, commitment to BEE development programme, ability to provide qualified and experienced personnel for wellness and occupational health services, capacity to supply and maintain computer equipment for all personnel, and financial standing to maintain public liability insurance for contract duration. Must not be under sequestration, liquidation, or judicial management.

Scope of services is detailed in Annexure A (not included in this document). The contract is for a National Employee Wellness Programme (EWP) and ad-hoc Occupational Health (OH) services for PRASA for 36 months.

Contract is for a fixed amount (not specified). Invoicing must follow Annexure B payment schedule. Invoices must include VAT number, full service provider details and bank account, be a valid SARS tax invoice, and show PRASA vendor number. Contract price may only be varied if PRASA requests a scope variation following SCM processes.

Service provider must comply with all relevant legislation, tax laws, and its B-BBEE commitments. Quarterly compliance reports may be required. Public liability insurance is mandatory before contract signature and must remain valid for the contract duration.

• Detailed Pricing Schedule must be submitted in a separate envelope.
• Ensure the tender form (FORM C) is fully completed, signed, and includes all required annexures.
• Non-compliance with material terms of the RFP constitutes a material breach and provides grounds for contract cancellation by PRASA.

• The tenderer must complete FORM C, providing the name, address, and authorised representatives of the tendering entity.
• The scope involves undertaking the 'WORKS' (services) as per the tender offer, which includes a National Employee Wellness Programme (EWP) and ad-hoc Occupational Health (OH) services for PRASA.

• Prices are to be quoted in the schedule of prices (see Annexure 2.1).
• The total tender sum must be stated in words and figures; in case of discrepancy, the amount in words takes precedence.
• For architectural building work, the total amount is decisive; item amounts may be adjusted to conform to the total.
• The tender must remain valid for a minimum period of 180 days from the closing date.

• The tenderer must provide acceptable documentary proof of coverage for Workmen’s Compensation, Securities, and Insurance within 30 working days of contract award notification.
• A formal contract must be signed within 7 working days if called upon by PRASA after award notification.