5-Year high-level cleaning, hygiene equipment & consumables contract for ESKOM mpumalanga

{"closingDate":"03 June 2026","closingTime":"10h00am"}

{"name":null,"email":"[email protected]","phone":"0192084401","department":"FOR FIVE (05) YEARS.","address":"r which may be"}

Annexure Attached (Y /

N / n/a)

1.1.1 *Authorisation Form Annexure A Y

1.1.2 *Acknowledgement form Annexure B Y

1.1.3 *Tenderer’s particulars Annexure C Y

1.1.4 *Integrity Declaration Form (Suppliers are required to Annexure D Y

download and read the Supplier Integrity Pact. It is

accessible on the Eskom Tender Bulletin via Eskom

Supplier Integrity Pact (eskom.co.za) link)

1.1.5 *CPA Requirements for Local Goods/Services Annexure E Y

1.1.6 *CPA(IG) for Foreign Goods/Services (if applicable) Annexure F N/A

1.1.7 SBD 6.2 Declaration Certificate for Local Production Annexure G1 Y

and Local Content (only applicable if designated

materials are included and then Tenderers will be

required to complete and submit Annexures G1 to G4

as evidence of compliance with this requirement).

Annexure C Local Content Declaration- Summary

Schedule Annexure G2 Y

Annexure D Imported Content Declaration –

Supporting Schedule to Annexure C Annexure G3 Y

Annexure E Local Content Declaration- Supporting

Schedule to Annexure C Annexure G4 Y

1.1.8 *SBD 1 Invitation to Bid must be filled out by all Annexure H Y

tenderers and submitted with the tender at tender

submission deadline

1.1.9

1. Relevant Company Experience 35%

2. Tools & Equipment 30%

3. Project execution Approach and Methodology 15%

4. Vehicles 20%

as listed in Table 4 below with the corresponding scoring methodology in Table 6.

execution straight to the point: Plan on Performance

approach & -Details of how work will management of Cleaning and

methodology be executed (pre and high-level cleaning services =

during project 5%

implementation phase)

service providers as listed in Table 5 below. Please submit the evidence as

stipulated in the table below to score full points. Failure to submit all the evidence

will result in reduced or zero score as per Table 8: Scoring Methodology for

Table 7: Scoring Methodology for Tools and Equipment

of Tender

Table 8: Scoring Methodology for Vehicles

experience: 3 years Drivers licence

industrial cleaning

related experience.

Skills: Valid Drivers

experience: 0-1

year related

experience in a

experience: 3

years industrial

cleaning related

experience.

Skills: Valid

inexperienced contractor for a critical task such as Cleaning, deep sanitazation

and hygiene services. The contractor is expected to demonstrate experience as

depicted in Table 3 on the next page

of Tender

Table 3: Company Relevant Experience

Experience projects from previous or service = 35%

current employer that 2 – 3 years’ experience of

include the name of the cleaning services = 20%

client, contact number and 1 – 2-year experience of

duration of the service cleaning service = 15%

rendered, with a contract 0 - 1 year experience of

number or an order number cleaning service = 10%

of stipulating cleaning

services experience (as per Produce proof of a

scope of work) for 36 referral letter with

Cleaning MOU Effective Date 30 October 2025

Review Date October 2030

Quality Section A: Quality Management System Requirements ISO √

(Attachment 9001

with detailed A.2 Quality Policy Approved by top management.

requirements A.3 Quality Objectives Approved by top management.

will be A.1 Quality Method statement based on scope.(Method

uploaded Statement Template-Ref 240-126469599)

under under Section A Score Option 2

Quality folder) B.1 Documented information for defined roles,

responsibilities and authorities - Organization chart and

Responsibility matrix (must include but not limited to quality

management function/role) (Clause 5.3 of ISO 9001:2015)

B.2 Documented information for Control of Externally

• One (1) Invitation to tender (ITT) is issued with three (3) sets of NEC 3 Term Service Contracts

detailing the scope of services and the resource requirements per zone.

• Tenderers will have an option to submit the tender and offer the rates/prices for the zone that they

are interested in. Please label them accordingly when uploading on the portal.

• Technical evaluations will be conducted per scope of work, for a tenderer to be technically approved

on a particular scope they must submit and meet the minimum resources requirements of the scope

of work.

• In an event that a tenderer is submitting a tender for more than one zone, each must be supported

by the minimum required resources for the zone.

• The 80/20 preference points system (Price evaluation and B-BBEE points scoring) will be applied

per zone.

The zones/areas as included in the different NEC 3 TSC are reflected below and tenderers are requested

to indicate by a tick (✓) the zone/scope they are tendering on:

Zone/Area Indicate by a tick (✓) the zone and

scope you are interested in

Cleaning MOU Effective Date 30 October 2025

Review Date October 2030

Number Description Annexure Attached (Y /

N / n/a)

1.1.13 Reverse e-auction process (if applicable) N/A

1.1.14 E-tendering Help Manual acknowledgement form Attached Y

1.1.15 E-tendering Help Manual for supplier Attached Y

1.1.16 CIDB Contract Skills Development Goals (CSDG) N/A

(if applicable)

1.1.17 Contract Participation Goals (CPG) N/A

(if applicable)

1.1.18 Scope of Work Attached in the Y

Nec

1.1.19 NEC or other Contract Attached in the Y

Nec

1.1.20 Pricing Schedule/BOQ (if not contained in Contract) Attached in the Y

https://teams.microsoft.com/meet/388501920844012?p=I2LSyBv5JwXpBIRdoc

Meeting ID: 388 501 920 844 012

Passcode: 8mQ9zb3z

2.16 Seeking The tenderer can notify Eskom of any clarifications required before the closing

clarification time for clarification queries, which is 05 working days before the deadline for

tender submission.

2.22 Alternative tenders Alternative tenders are not allowed.

2.33 Cataloguing The successful tenderer may be required to provide the cataloguing information

per item after contract award and will need to ensure that all materials delivered

to Eskom are labelled in line with Eskom’s labelling specifications as may be

stipulated by Eskom. Where cataloguing is a requirement, the Pricing Schedule

must also include a line item for cataloguing, which tenderers are required to quote

for. Eskom will pay for the cataloguing.

2.34 Provision of Not applicable

of Tender

a) Completed pricing schedule on the NEC3 Term Service Contract (TSC)

b) Signed offer and acceptance of NEC3 TSC

c) Signed Annexure E on Invitation to Tender (CPA for local Goods and

Services)

d) Completed and signed Annexure A on Invitation to Tender (Authorisation

Form)

hiring company

3.15 Evaluation of Price Prices will be evaluated as follows:

• Inclusive of VAT
• Making the specified correction for arithmetical errors
• Excluding contingencies in any bill of quantities or activity schedule.
• Making an appropriate adjustment for any other acceptable variations,

deviations, or alternative tenders submitted.

• Making a comparison of the Net Present Value of each adjusted tender

based on the tendered programme (if provided) and prices, on the

estimated effect of Price Adjustment Factors and rate of exchange

fluctuations (if applicable) and on other evaluation parameters relating to

uncertainty and risk, where applicable.

• Unconditional discounts must be taken into account for evaluation

purposes.

• Conditional discounts must not be taken into account for evaluation

purposes but should be implemented when payment is effected.

• Prices will be scored out of 80 points
• Preference analysis will be applied as follow
• By default, prices will be scoring a total of 80 points and the specific goal

will be scored out of 20 points in accordance with Procurement Preferential

Regulations (PPR - 2022).

3.18 Evaluation of The points scored for the specific goal must be added to the points scored for

80/20.

• Eskom will then add the score from Pricing and the B-BBEE level together

and rank the suppliers from the highest to the lowest

The total number of service provider to be appointed is one (01) for each area

of Tender

• Should there be 2 or more suppliers with an equal score the following will be

applied:

• In the event that two or more tenderers score an equal total number of

points, the successful tenderer must be the one that scored the highest

points for specific goals.

• If two or more tenderers score equal total points in all respects, the award

must be decided by the drawing of lots.

3.19 Ranking of Tenderers will be ranked by applying the preferential point scoring for the 80/20

tenders system. Eskom will add the score from Pricing and Specific Goals together and

rank the suppliers from the highest to the lowest.

3.20 Objective Criteria The inclusion of objective criteria is not mandatory but a condition for contract

award. If the tenderer does not meet objective criteria; it may lead to the second-

ranked tenderer being recommended for award

3.21 Reverse e-auction Reverse e-auction is not applicable

Payment Terms: payment terms as stipulated hereunder when

submitting tenders and concluding contracts with Eskom:

For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

Suppliers within 30 days of receipt of undisputed invoices.

For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed

(BEECA) and the Letter of intent from a produce SHE waste

(CASA) including SHE waste. SHE wastes

disposal service

provider

of Tender

2. Qualifications Safety Officer: Certified certificate

Qualification(s): Curriculum vitae

any accredited 10-

day safety trainings /

programmes such as

experience: 0-1 year

related experience in

a Safety

environment.

Skills: Valid Driver’s

license.

(CASA) including SHE wastes disposal

waste. service provider

2. Qualifications Safety Officer: Certified

Qualification(s): certificate

any accredited 10- Drivers licence

day safety trainings

/ programmes such

as SAMTRAC or

of Tender

mop, caution sign, bucket with

wringer, broom soft and stiff,

dustpan and brush set, duster

extendable for all areas,

microfiber cloths, dish cloths,

sponges and scoring pads,

scrub brushes. squeegee,

feather duster short and long,

spray bottle and garbage

grabber: 15 %

carpets, office chairs, time on cleaning, high-level 15%

couches, steaming of cleaning and hygiene services

blinds and curtains, floor defects = 5%

stripping

• Turnaround time (faulty Supplier to provide delivery

equipment, fixing or schedule for cleaning and

replacement) hygiene consumables and SHE

• Delivery schedule of waste removals = 5%

consumables (cleaning

and hygiene)

OHS/Safety Section A: OHS Legal Requirements to be met by √

(Attachment Contractors at Tender Stage before contract award

with detailed (Application of Responsive and Non Responsive Criteria)

requirements 1. Valid Letter of Good Standing or equivalent, i.e. COID,

will be FEMA or RMA.

uploaded 2. Signed acknowledgement of Eskom's SHE rules, and

under under requirements form (Annexure B)

OHS/Safety 3. SHE policy signed by CEO/ MD

folder) 4. OHS/SHE plan

6. Baseline Risk Assessment (BRA)

environmental incidents

8. Emergency preparedness plan (EPP) Emergency

preparedness procedure/plan for environmental

emergencies with emergency contact details

9. Environmental Awareness Training - Valid Eskom’s

Environmental law certificate (within 3 years). This will be

required post contract award.

(BEECA) and the of intent from a waste certificate

• OHS requirements (See OHS attachment for what to submit)
• Quality requirements (See Quality attachment for what to submit)
• Environmental requirements (See attachment for what to submit)
• Financial Analysis (Financial Statements to be sumitted)

Environmental 1. Environmental policy signed by top management (CEO / √

(Attachment managing director)

with detailed 2. Company organogram depicting an environmental

requirements representative.

will be 3. Environmental appointment letter of the employee

uploaded responsible for environmental issues within the company.

under 4. Company’s communication plan / procedure on what, how

list. A tenderer shall be found to have the nationality of a country if the

tenderer is a national or is constituted, incorporated, or registered and

operates in conformity with the provisions of the laws of that country. This

criterion shall also apply to the determination of the nationality of proposed

subcontractors or suppliers for any part of the Contract including related

services.

submitting tenders and concluding contracts with Eskom:

For contracts valued below R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

Suppliers within 30 days of receipt of undisputed invoices.

For contracts valued above R50 000 000 (Fifty Million Rand) including VAT, Eskom is committed to paying

suppliers within 60 days of receipt of undisputed invoices.

• Technical evaluations will be conducted per scope of work, for a tenderer to be technically approved
• The 80/20 preference points system (Price evaluation and B-BBEE points scoring) will be applied

3.13 Functionality Technical Evaluation Process

requirements The process to be followed in the evaluation of service providers wishing to

subcontractors may be used. The evaluation shall be conducted in the following

three (3) consecutive stages namely Desktop Evaluation, Site Assessment &

Stage 1: Desktop Evaluation

The desktop evaluation will be carried out in two phases namely Phase 1

tenderer fail to meet the requirements of this phase, the evaluation will end here,

threshold score of seventy (70%) percent to proceed to the next stage, i.e., Site

highest points

B-BBEE Status Level of Contributor Number of points

(80/20 system)

Preference points (Specific goals),

Tenderer failing to provide documentation for the allocation of preference points

• May only score point out of 80 for price
• Scores 0 points out of 20 for specific goals
• Eskom will then add the score from Pricing and the B-BBEE level together

Technical, Commercial, Financial, OHS, Environmental, Quality and other.

into account for evaluation

• Conditional discounts must not be taken into account for evaluation
• Prices will be scored out of 80 points
• Preference analysis will be applied as follow
• By default, prices will be scoring a total of 80 points and the specific goal

will be scored out of 20 points in accordance with Procurement Preferential

This tender covers the provision of comprehensive cleaning, hygiene, and consumable supply services for Eskom’s Mpumalanga Operating Unit (Eskom Park, Highveld, and Lowveld Zones) over a 5-year period. The scope includes: - High-level cleaning services (daily and deep cleaning). - Installation of hygiene equipment (e.g., dispensers, bins). - Monthly supply and delivery of hygiene consumables (e.g., paper towels, soap, sanitizers, cleaning chemicals). The contract is divided into three zones with specified quantities for staffing, equipment, and consumables. All services must comply with Eskom’s SHEQ standards and be delivered as per the technical specifications.

Closing date: 19 June 2026 at 10:00 (SAST). Compulsory site visit/clarification meeting: Details to be confirmed in Tender Data (attendance is mandatory for eligibility).

Submit via Eskom eTendering portal (https://eTendering.eskom.co.za). Mandatory steps: 1) Register on the portal with a valid CSD number. 2) Complete e-Tendering Training Acknowledgement Form and submit it to Eskom before tender submission. 3) Upload all required documents (Technical, Commercial, Finance) under correct categories. 4) Finalize submission before the closing date/time. 5) Save the submission confirmation email with the submission ID for future reference. File size limits: Individual files ≤50MB, total submission ≤900MB. Late submissions or incomplete/missing mandatory returnables will be disqualified. Physical submissions (if required) must include: Original tender + 1 hard copy, clearly marked as 'ORIGINAL' and 'COPY', sealed in an outer envelope labeled 'Confidential' with tender reference, company details, and contact information.

Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables for Eskom’s Mpumalanga Operating Unit (Eskom Park, Highveld, Lowveld Zones) over 5 years. Services include: - Cleaning: Daily, deep cleaning (windows, chairs, sofas, carpets, blinds, toilets, kitchens) as instructed. - Hygiene Equipment: Once-off installation of items like paper towel dispensers, soap dispensers, toilet roll holders, SHE bins, sanitizer dispensers, aerosol spray dispensers, urinal drip dispensers. - Hygiene Consumables: Monthly supply of paper towels, toilet paper, hand soap, seat sanitizer, SHE packets, aerosol sprays, urinal drips, hand sanitizer, dishwashing liquid, bleach, pine gel, furniture polish, multi-purpose cleaner, toilet bowl cleaner, deodorant blocks, stripping chemicals, pee mats, refuse bags. - Staffing: Cleaners (55 Lowveld, 46 Highveld, 40 Eskom Park), Supervisors (1 per zone), Safety Officers (1 per zone). Costs must include labor (salary, UIF, provident fund, COID, PPE/uniforms), admin overheads, and cleaning equipment. Deep cleaning quantities: Windows (820–1500 m²), chairs (1800–2500), sofas (5–50), office screens (10–83), carpet steam cleaning (4000–7000 m²), curtain steam cleaning (50–70), blinds (50–70). Toilets/kitchens: Deep cleaning of toilets/urinals (553–876) and basins (208–370).

Pricing must be in South African Rand (ZAR) and include all duties, taxes (VAT), and levies applicable 14 days before the closing date. Prices must remain fixed for the contract duration (5 years) unless otherwise specified. Pricing Schedule: Breakdown required for labor (per worker/month), hygiene equipment (once-off installation), and consumables (monthly). Include overheads (admin, equipment) and SHEQ costs. Payment terms: Eskom pays within 30 days of receiving a correct tax invoice (VAT reg. no. 4740101508 must appear on invoices). Performance security (if required): Provide a performance bond or demand guarantee from at least two Eskom-approved financial institutions. Cataloguing costs (if applicable) must be quoted separately and will be paid by Eskom.

Mandatory compliance: - CSD registration (required for eTendering access). - CIDB registration: Must be registered at the closing date or capable of registration within 21 working days (if CIDB grading is a qualification criterion). - B-BBEE: Submit valid B-BBEE certificate/affidavit; misrepresentation or fronting will lead to disqualification and reporting to the B-BBEE Commission. - Tax: Complete Eskom’s Contractor Tax Evaluation Pack (Appendices 1–9) to determine PAYE withholding status. - SHEQ: Provide proof of Safety, Health, Environment, and Quality systems/policies/capabilities by the deadline. All SHEQ costs must be included in the tender. - Legal: Comply with PPPFA Regulations, COIDA, OHS Act, National Treasury Instructions, and dtic local content/designated materials requirements. - Contract Skills Development Goals (CSDG) and Contract Participation Goals (CPG) apply if the contract duration is ≥12 months or value ≥R5M (services) or CIDB grade ≥7 (construction). - Mandatory returnables: Original tender + 1 hard copy, signed Form of Agreement, Acknowledgement Form, and all specified certificates/documents.

Evaluation is based on Price (financial) and Specific Goals (preference points). Price is evaluated per Tender Data criteria (e.g., CPA, FOREX, discounts). Specific Goals (e.g., B-BBEE, local content) require supporting documentation; failure to submit proof results in zero points for that section. Functionality (if applicable) requires meeting a minimum threshold. Tenders are ranked by combined Price + Specific Goals scores (90/10 or 80/20 system). Arithmetical errors may be corrected by Eskom. Reverse e-Auction may be used for competitive pricing. Objective Criteria (if applied) must be stipulated in the Enquiry.

General scope: Provision of Facilities Management (Non-technical) Cleaning Services, Hygiene Equipment Installation, and Supply/Delivery of Hygiene Consumables at Eskom Park (Mpumalanga Operating Unit) for 60 months. Total area: ~20,860m². Services cover daily cleaning, hygiene equipment installation, consumables supply, and deep/high-level cleaning as instructed by the Contracts Manager/Supervisor.

Contract period: 60 months (5 years). Starting date: To be confirmed (TBC). Assessment interval for payments: Between the 15th day of each successive month. Period for reply to queries: 10 working days. Contractor must submit first plan for acceptance within 1 week of Contract Date. Task Order programme must be submitted within 2 working days of receiving a Task Order. Compensation events must be notified within 8 weeks of becoming aware of the event.

Service Manager: Address - Eskom Park, Watermeyer Street, Witbank, 1035. Employer: Eskom Holdings SOC Ltd, Registered office at Megawatt Park, Maxwell Drive, Sandton, Johannesburg. Engineering Contract Strategies: Tel 011 803 3008, Fax 086 539 1902, www.ecs.co.za. Insurance policies and procedures: http://www.eskom.co.za/Tenders/InsurancePoliciesProcedures/Pages/EIMS_Policies_From_1_April_2014_To_31_March_2015.aspx.

Submit the following returnable documents with your tender: Form of Offer and Acceptance, Schedule of Deviations (if applicable), Price List (C2.2), Appendix F (Cleaning Services rate justification), and all mandatory appendixes. Hard copies take precedence over soft copies. Soft copies must be in MS Excel format on CD/Flash Drive/USB, clearly marked. Failure to submit hard copies, fully complete/price the preferred zone, or adhere to the specified format will disqualify your tender.

General: Tenderer must be a legally registered entity in South Africa with a valid CIDB registration number. Must comply with all South African laws, including B-BBEE requirements (current certificate required). Must not have been found guilty of corrupt or illegal practices by any court, administrative, or regulatory body. Financial: Tenderer must demonstrate financial capability to fulfill the contract obligations over 60 months. Must provide proof of insurance coverage as specified in the Insurance Table (e.g., liability for bodily injury, property damage, and deductibles for Employer-provided insurance). Technical: Tenderer must have prior experience in providing facilities management services, particularly cleaning, hygiene, and consumables supply, for large-scale or multi-site operations. Must submit a detailed price list and justification for all items, including labor, equipment, and consumables. Must have the capacity to deploy and manage key personnel (e.g., cleaners, supervisors, safety officers) as specified in the tender documents. Must comply with health and safety standards, including the appointment as Principal Contractor if required by Eskom. Exclusions: Tenderers who fail to submit hard copies of the tender documents will be disqualified. Tenderers who do not price all mandatory zones or items in the price list will be disqualified for those zones/items. Tenderers who do not comply with the submission deadline will be disqualified.

Scope: Provision of Facilities Management (Non-technical) Cleaning Services, Hygiene Equipment Installation, and Supply/Delivery of Hygiene Consumables at Eskom Park (Mpumalanga Operating Unit) for 60 months. Total area: ~20,860m². Services include: daily cleaning of offices, toilets, reception areas, passages, boardrooms, conference centers, training centers, storerooms, garages, workshops, and medical centers. Hygiene tasks: installation of equipment (e.g., paper towel dispensers, soap dispensers, toilet roll holders), supply of consumables (e.g., paper towels, toilet paper, hand soap, sanitizers), and deep cleaning (toilets, urinals, basins, carpets, curtains, blinds). High-level cleaning: windows (external), chairs, sofas, office screens, carpet steam cleaning, and curtain/blind steam cleaning (as instructed). Inspection intervals: every 2 hours for offices, hourly for conference centers. Defects must be recorded. Special attention required for toilets (cleanliness, disinfection, replenishing supplies).

Pricing: Option A (Priced contract with price list). Prices must include all work and materials necessary to complete each item. Lump sums or rates multiplied by quantities are acceptable. Price List must be submitted in hard copy and soft copy (MS Excel). Payment terms: Assessment interval between the 15th of each month. Payment due within 14 days of invoice submission. Interest rate: Prime rate (Standard Bank of SA) for ZAR amounts; LIBOR for other currencies. Contractor must provide a tax invoice within 1 week of receiving a payment certificate. VAT number 4740101508 must be included on all invoices. Price adjustments: Fixed for first 12 months; thereafter adjusted annually per CPI indices and Bargaining Council rates (Labour: 85% Seifsa Table C(3)a, 15% non-adjustable; Consumables: 85% Seifsa Table D4, 15% non-adjustable). Low service damages: R500.00 per day. Contractor’s liability for indirect/consequential loss: R0.00. Insurance: Contractor must cover deductibles for Employer’s insurance policies (details at http://www.eskom.co.za/Tenders/InsurancePoliciesProcedures/Pages/EIMS_Policies_From_1_April_2014_To_31_March_2015.aspx). Minimum indemnity for employee injury/death: R500,000.

CIDB registration number required. B-BBEE: Contractor must notify Employer within 7 days of any change in B-BBEE status. Updated verification certificate and supporting documentation must be submitted within 30 days of notification. Decrease in B-BBEE status may lead to contract renegotiation or termination. Failure to notify changes may result in termination. Ethics: Any corrupt practices (offers, payments, benefits) constitute grounds for termination or legal action. Joint ventures/consortia: All members are jointly and severally liable. Key person with authority to bind the Contractor must be notified to Service Manager within 2 weeks of Contract Date. Composition changes require Employer’s written consent. Confidentiality: Contractor may not disclose contract-related information without Employer’s consent. Images of Affected Property require prior written approval. Subcontractors must comply with confidentiality clauses. Health & Safety: Contractor must comply with Construction Regulations 2014 (OHS Act) and all applicable laws. Employer may appoint Contractor as Principal Contractor. Prices must include costs for health & safety compliance. Environmental: Contractor must comply with all applicable environmental laws and regulations.

Tenders must be fully completed, signed, and submitted with all mandatory documents (Price List, Appendixes, etc.). Non-responsive tenders (missing/incomplete documents) will be disqualified. Pricing must align with Price List format. Compensation events must be notified within 8 weeks. Evaluation includes compliance with technical, financial, and contractual requirements.

Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables for Eskom Park, Highveld, and Lowveld Zone buildings for 5 years.

Evaluation will cover three areas:

• General: Must be registered and compliant with South African labor laws (UIF, COID, provident fund). Proof of capability to supply labor, equipment, and consumables at scale for 5 years. Compliance with Eskom’s vendor registration and procurement policies. Valid tax clearance certificate and B-BBEE compliance (if applicable). Health and safety certifications (e.g., OHSA compliance for cleaning services).
• Technical: Equipment and chemicals must meet Eskom’s technical specifications (refer to technical evaluation list). Ability to install hygiene equipment and provide maintenance if required. Experience in large-scale cleaning and hygiene services for industrial/commercial facilities.
• Financial: Financial stability to fulfill a 5-year contract. Competitive pricing for labor, equipment, and consumables.

Scope: High-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables for Eskom Park, Highveld, and Lowveld Zone buildings over 5 years.

Services:

• Cleaning: Cleaners, supervisors, and safety officers for all zones.
• Hygiene equipment installation: Paper towel dispensers, soap dispensers, toilet roll holders, sanitizer dispensers, SHE bins, aerosol spray dispensers, urinal drip dispensers.
• Hygiene consumables supply: Paper towels, toilet paper, hand soap, seat sanitizer, SHE packets, aerosol sprays, urinal drip, hand sanitizer.
• Cleaning chemicals supply: Dishwashing liquid, bleach, pine gel, furniture polish, multi-purpose cleaner, toilet bowl cleaner, deodorant blocks, stripping chemicals, pee mats, refuse bags.
• Deep cleaning: Windows (external), chairs, sofas, office screens, carpet/blind/curtain steam cleaning, toilets, urinals, basins in kitchens/bathrooms.

Zones and staffing:

• Lowveld Zone: 55 cleaners, 1 supervisor, 1 safety officer.
• Highveld Zone: 46 cleaners, 1 supervisor, 1 safety officer.
• Eskom Park: 40 cleaners, 1 supervisor, 1 safety officer.

Deep cleaning is performed as and when required by the Contracts Manager/Supervisor.

Pricing must include:

• Labour costs per employee: Basic salary, UIF, provident fund, COID, uniform/PPE.
• Overheads: Admin costs, cleaning equipment (refer to technical evaluation list for tools).
• Once-off installation costs for hygiene equipment.
• Monthly costs for hygiene consumables and cleaning chemicals.
• Deep cleaning costs (as and when required, over 5-year contract).

Bidders must provide:

• Tendered and corrected total cost per month per worker.
• Total cost of labour for the contract duration (60 months).
• Total cost for hygiene equipment, consumables, and chemicals.

General scope: Provision of Facilities Management (Non-technical) for cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables at Eskom’s Mpumalanga Operating Unit (Highveld Zone, Lowveld Zone, Eskom Park). Contract duration: 5 years (60 months).

Closing date: 19 June 2026 at 10:00 AM (SAST).

SDL&I Implementation Schedule due: 28 days after contract award.

B-BBEE Improvement/Retention Plan due: 30 days after contract signing.

Quarterly SDL&I compliance reports: Every 3 months during contract execution.

Required returnable documents for submission:

• SBD 6.2 Declaration Form (mandatory for designated sectors).
• Annex C (Local Content Declaration-Summary Schedule) if applicable.
• Subcontracting agreement or intent letters with subcontractors’ registration documents (CK, B-BBEE certificate, or sworn affidavit) for contracts above R30 million.
• SDL&I Implementation Schedule (to be submitted within 28 days of contract award).
• B-BBEE Improvement or Retention Plan (within 30 days of contract signing).

Note: Failure to submit required documentation for preference points will result in scoring 0 out of 20 for specific goals and only price points (out of 80) will be considered.

Scoring method:

• Price: 80 points (maximum).
• Specific goals (B-BBEE status): 20 points (maximum). Points awarded based on B-BBEE level (Level 1: 20, Level 2: 18, Level 3: 14, Level 4: 12, Level 5: 8, Level 6: 6, Level 7: 4, Level 8: 2, Non-compliant: 0).
• Total score: Sum of price and specific goal points, rounded to two decimal places.
• Contract awarded to the highest-scoring tenderer.

Objective criteria (non-scoring but mandatory for award):

• Mandatory subcontracting: 30% of contract value to EMEs/QSEs with ≥51% black ownership in rural/underdeveloped areas (for contracts > R30M).
• Local content compliance: 100% for designated sectors (e.g., textile, clothing, leather, uniforms, gloves, masks, safety boots, socks).

SDL&I commitments (non-scoring but contractual):

• B-BBEE Improvement/Retention Plan submission required.
• Quarterly reporting on SDL&I obligations.

Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables at Eskom’s Mpumalanga Operating Unit (Highveld Zone, Lowveld Zone, Eskom Park).

Duration: 60 months (5 years).

Deliverables:

• Facilities Management (Non-technical) for cleaning services.
• Installation of hygiene equipment.
• Supply and delivery of hygiene consumables.

Subcontracting scope (if applicable): High-level cleaning for all areas in Lowveld Zone.

Payment terms: Eskom will retain 2.5% of every invoice (excluding VAT) as performance security for SDL&I obligations. Retained amounts released upon:

• Submission of SDL&I progress reports.
• Fulfilment of all SDL&I obligations.
• Approval of compliance report by Eskom’s SDL&I Department.

Penalties: 2.5% of invoice amount or contract value for failure to meet SDL&I obligations.

B-BBEE Requirements:

• Valid B-BBEE certificate (SANAS-accredited) or sworn affidavit (for EMEs/QSEs).
• EMEs (annual revenue ≤ R10M): Sworn affidavit acceptable. Must include: enterprise details, black ownership %, financial year-end, and revenue confirmation.
• QSEs (annual revenue R10M–R50M): Sworn affidavit if ≥51% black-owned; otherwise, full QSE scorecard compliance.
• Annual revenue > R50M: Valid B-BBEE certificate mandatory.
• Eskom does not accept electronically signed sworn affidavits. Manual signatures and Commissioner of Oath stamp required.
• Required documents for preference points:
• Valid B-BBEE certificate or sworn affidavit.
• Proof of ownership/shareholding (CIPC documentation) with breakdown.
• Certified ID copies of shareholders.
• Proof of disability (if applicable).
• Consolidated B-BBEE certificate for trusts/consortia/JVs.

Local Content:

• SBD 6.2 and Annex C mandatory for designated sectors (e.g., textile, clothing, leather, uniforms, gloves, masks, safety boots, socks).
• Local procurement content target: 100% for this contract.

Subcontracting:

• Mandatory for contracts > R30M: 30% subcontracting to EMEs/QSEs with ≥51% black ownership in rural/underdeveloped areas.
• Subcontractors must have equal or higher B-BBEE status unless subcontracted to a capable EME.

SDL&I Obligations (contractual):

• B-BBEE Improvement/Retention Plan submission (30 days post-award).
• Quarterly compliance reporting.
• Penalties for non-compliance: 2.5% of invoice/contract value.

Additional evaluation details:

• Objective criteria (non-scoring but mandatory for award):
• Mandatory subcontracting (30% of contract value) for contracts above R30 million to EMEs/QSEs with ≥51% black ownership in rural/underdeveloped areas.
• Local content compliance for designated sectors (e.g., 100% for textile, clothing, leather, uniforms, gloves, masks, safety boots, socks).
• SDL&I commitments (non-scoring but contractual):
• B-BBEE Improvement/Retention Plan submission required.
• Quarterly reporting on SDL&I obligations.

Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables at Eskom’s Mpumalanga Operating Unit for a period of 5 years.

Purpose: Eskom’s Supplier Quality Management Specification (240-105658000) outlines the minimum quality requirements for suppliers. The goal is to partner with suppliers committed to developing, implementing, and maintaining a Quality Management System (QMS) that conforms to ISO 9001 standards. Suppliers are expected to continually improve their QMS to enhance service delivery.

Applicability: This specification applies to all Eskom divisions, subsidiaries, suppliers, and sub-suppliers. It is incorporated into all Eskom RFIs, RFQs, RFPs, and contracts for procurement of products and services.

Closing date: 19 June 2026 at 10:00 AM (UTC).

Department: Supply Chain Management (SCM). For queries, refer to the tender document or contact the Eskom representative listed in the official tender record.

Submit the following returnable documents as per the List of Tender Returnables (240-12248652) and Form A (240-68099512):

• Completed and signed Form A (Tender and Contract Quality Requirements for Supplier Quality Management Specification 240-105658000/QM 58 and ISO 9001).
• Quality Method Statement based on ISO 9001 and specific to the scope of work.
• Approved Quality Policy (aligned with strategic direction).
• Quality Objectives (documented information).
• Documented information for defined roles, responsibilities, and authorities (e.g., organization charts, job descriptions).
• Documented information for Control of Externally Provided Processes, Products, and Services (criteria for evaluation, selection, monitoring, and re-evaluation of external providers).

Scope: Provision of high-level cleaning services, installation of hygiene equipment, and supply/delivery of hygiene consumables at Eskom’s Mpumalanga Operating Unit for 5 years.

Quality Requirements:

• Develop, implement, maintain, and improve a Quality Management System (QMS) based on ISO 9001.
• Submit a Quality Method Statement specific to the scope of work.
• Ensure all personnel performing quality-affecting activities are trained and competent (SETA-accredited where applicable).
• Contract Quality Plan (CQP) and Quality Control Plan (QCP)/Inspection and Test Plan (ITP) must be submitted for Eskom review and approval prior to work commencement.
• Special processes (e.g., welding, non-destructive testing) require pre-qualified procedures and certified personnel.
• Preservation of materials/equipment must comply with Eskom’s preservation programme requirements.
• Nonconformities must be addressed via root cause analysis and corrective actions within 14 days.
• Eskom reserves the right to audit, inspect, and monitor all quality-related activities at any time.

Deliverables:

• Cleaning services, hygiene equipment installation, and consumables supply as per Eskom specifications.
• Documentation: CQP, QCP/ITP, training records, preservation plans, and nonconformity reports.

Mandatory Compliance:

• ISO 9001: QMS must conform to ISO 9001 (latest revision) or equivalent. For Category 4, a non-certified but compliant QMS is acceptable.
• B-BBEE: Minimum Level 1 compliance required.
• CIDB: Registration may be required for construction-related activities (if applicable).
• Tax Clearance: Valid tax clearance certificate.
• CIPC: Valid company registration with the Companies and Intellectual Property Commission.
• Local Content: Preference may be given to suppliers with local content compliance.
• PPPFA: Preferential Procurement Policy Framework Act (Act No. 5 of 2000) applies.
• SHEQ: Compliance with Eskom’s Safety, Health, Environment, and Quality (SHEQ) Policy (32-727).
• SETA: Training and competency certifications must meet Skills Education Training Authorities (SETA) requirements.

Documentation:

• Form A (240-68099512) must be completed and signed.
• Submit all returnable documents as per the List of Tender Returnables (240-12248652).

Evaluation is based on Eskom’s Supplier Quality Management Specification (240-105658000) and ISO 9001 standards. Key focus areas:

• Quality Management System (QMS): Must conform to ISO 9001 (latest revision) or equivalent. For Category 4, a non-certified but compliant QMS is acceptable.
• Quality Method Statement: Must address all business processes to ensure Eskom’s requirements are met consistently.
• Quality Policy and Objectives: Must be approved by top management and aligned with strategic direction.
• Roles and Responsibilities: Documented information for defined roles, responsibilities, and authorities (e.g., organization charts, job descriptions).
• Control of Externally Provided Processes: Criteria for evaluation, selection, monitoring, and re-evaluation of external providers.
• Contract Quality Plan (CQP) and Quality Control Plan (QCP)/Inspection and Test Plan (ITP): Must be submitted for Eskom review and approval.
• Scoring: Weighted sections (A: 25%, B: 25%, C: 20%, D: 20%, E: 10%) with specific deliverables for each.
• Noncompliance or incomplete submissions may result in disqualification.

References:

• ISO 9001 (Quality Management Systems – Requirements).
• ISO 10005 (Guidelines for Quality Plans).
• ISO 9000 (Fundamentals and Vocabulary).
• PPPFA (Preferential Procurement Policy Framework Act, 2000).
• CIDB 1004 (Best Practice Guideline A4: Evaluating Quality in Tender Submissions).
• 240-12248652 (Supplier Quality Management: List of Tender Returnables).