Comprehensive cleaning services for northern tygerberg sub structure facilities (5-Year contract)

{"closingDate":"10 JULY 2026","closingTime":"11:00","briefingSession":"{\"date\":\"22 June 2026\",\"time\":null,\"venue\":\"the Northern Tygerberg Sub-Structure and clinics\",\"is_compulsory\":true}"}

Compulsory site meeting to take place on Monday, 22 June 2026

{"name":"Mrs S Halifax","email":"[email protected]","phone":"021 834 9008","department":"of Health (WCGH) for consideration of formal bids.","address":"each page is for official use and not for completion by"}

considered. Failure to complete and sign bidding documents, certificates, questionnaires and specification forms may invalidate the bid. The date stamp on each page is for official use and not for completion by bidders.

1) Valid CSD registration and tax compliance status at bid closing. 2) Attendance at the compulsory site meeting (failure invalidates bid). 3) Compliance with statutory regulations: COID, UIF, Occupational Health and Safety Act, Skills Development Levies, VAT, PAYE, and Public Liability Insurance. 4) Minimum one year of cleaning experience in a healthcare environment, with three written references. 5) Financial capacity to cover costs (salaries, uniforms, overheads) for the first two months. 6) Not be a person in the service of the state or a company with such directors/members. 7) Submission of all mandatory documents, including fully completed pricing schedule and specifications.

Under control of western cape government health for a 5-YEAR period

NUMBER OF CLEANERS REQUIRED: 12 CLEANERS ALLOCATED TO THE FOLLOWING FACILITIES: 1 24 Hour Bishop Lavis CDC 2 2 8 hour Bothasig CDC 1 3 24 Hour Delft CHC 1 4 24 Hour Kraaifontein CHC 2 5 24 Hour Elsies River CHC 1 6 8 hour Symphony Way CDC 1 7 8 hour Reed Street CDC 1 8 8 hour New Ravensmead 2 9 8 hour Fisantekraal 1

staff.

4.3.4. Identification Badges

4.3.4.1. Does the bidder have its own corporate photo-identification Yes No

badge which is compulsory for employees to display clearly when on site.

4.3.5. Cleaning Contract Experience

4.3.5.1. One year cleaning experience in the healthcare environment must be provided.

4.3.5.2. Three (3) written reference within a healthcare environment to be submitted with the bid.

months per shift

4.4. Current cleaning contract experience

NB: Failure to attend the site inspection will invalidate your offer.

SITE MEETINGS AND INSPECTION. Bidders must ensure that they are at the meeting venue at least fifteen (15)

minutes before the starting time of the meeting. Doors will be locked at the starting time of the site meeting.

a) Periodical steam or foam cleaning of carpets As

can be requested but as an additional requested,

charge to customer

b) Monthly on-site inspection

c) All employees to be medically fit – able to lift

linen bags, standing long hours, walking up

and down stairs, able to operate cleaning As

machinery) requested,

d) All staff members must have Hepatitis B

injections. Proof of this must be provided

before the cleaner is deployed. This is for the

service provider’s account

e) Standard uniform (including safety

shoes/boots) to be worn (supplied by service

provider)

f) Staff members must be able to read and

write. (Basic skills)

health care facilities every two weeks to accompany the

delegated official on inspections and attend to any

complaints regarding the quality of service rendered.

equipment must be routinely maintained and kept in good repair or

replaced. Scheduled inspections should be done by supervisors.

• X... day shift cleaners
• X... night shift cleaners

tax compliance status cannot be verified or if a bidder’s tax status is non-compliant on

tax compliance for the bid to be considered

Tax compliance central

Tax compliance status

Tax compliance requirements

Tax compliance status (tcs) or pin may also be made via e-filing through the website

Tcs pin is available but the bidder is registered on the central supplier database (csd), a csd number

Csd number as mentioned in 2

Csd number

CSD Registration Number MAAA

Central Supplier Database (CSD) at the time of bid closing

Central Supplier Database self-registration only: www

Central supplier database (csd), a csd number

Central Supplier Database (CSD) and the Western Cape Supplier Evidence Bank (WCSEB) if they wish to do

Central Supplier Database maintained by National Treasury

r Database (CSD) at the time of bid closing. Bidders

already registered on the CSD must have confirmation of their registration AND ensure that their status is up

to date prior to bidding by contacting www.csd.gov.za.

will not be considered. Any prospective unregistered bidder must register as a supplier on the CSD prior to

bidding.Central Supplier Database self-registration only: www.csd.gov.za

Where a bidder’s tax compliance status cannot be verified or if a bidder’s tax status is non-compliant on

the CSD, the bidder will be afforded 7 working days to confirm tax compliance for the bid to be considered.

status on the SEB or CSD. Please complete your claims for both the 80/20 and 90/10 preference points

CSD will be accepted by the Department of Health (WCGH) for consideration of formal bids.

Please refer all technical/specification enquiries to Mr Justin Frank at telephone no. (021) 000 0000 or email

Please ensure that bids are delivered to the correct address before bid closing. Late bids will not be

All bidders must be registered on the Central Supplier Database (CSD) at the time of bid closing. Bidders

Please refer all technical/specification enquiries to Mr

If the answer is “NO” to all of the above, then IT is not a requirement to register for a tax compliance status

B-BBEE Details: to bidding by contacting www.csd.gov.za.

Unregistered bidders or bidders with suspended registration will be deemed non-compliant and their bids

will not be considered. Any prospective unregistered bidder must register as a supplier on the CSD prior to

bidding.Central Supplier Database self-registration only: www.csd.gov.za

Contact email: [email protected]

Where a bidder’s tax compliance status cannot be verified or if a bidder’s tax status is non-compliant on

the CSD, the bidder will be afforded 7 working days to confirm tax compliance for the bid to be considered.

The B-BBEE status on form WCBD 6.1 in your bid document will be used to evaluate the bid, not your B-BBEE

status on the SEB or CSD. Please complete your claims for both the 80/20 and 90/10 preference points

systems in the WCBD6.1, as well as the attached form WCBD4. All other mandatory documents held on the

CSD will be accepted by the Department of Health (WCGH) for consideration of formal bids.

This bid is subject to the General Conditions of Contract (GCC) and, if applicable, any other Special

Conditions of Contract.

The successful bidder will be required to complete and sign a written contract form (WCBD7.1).

Please refer all technical/specification enquiries to Mr Justin Frank at telephone no. (021) 000 0000 or email

address: [email protected] . WESTERN CAPE GOVERNMENT HEALTH

Goods & services sourcing

Bid opened @ 11:00

10 july 2026

1)........................ 2) ...........................

Signed signed

Delegated official

Date: 11/06/2026

Part a

Invitation to bid

Zero-tolerance to fraud, theft and corruption (anti-fraud, theft and corruption)

The wcg is committed to govern ethically and to comply fully with anti-fraud, theft and corruption laws and to

C

B-bbee status level [tick applicable box] b-bbee status level sworn [tick applicable box]

3.2.1 Is the bidder registered with the Commissioner for COID? Yes No

3.3 Unemployment Insurance Fund Registration (UIF)

3.3.1 Is the bidder registered with the Commissioner for UIF? Yes No

3.4 Occupational Health and Safety Act, 1993 (Act ) and

Bishop Lavis CDC 2 X1 DAY SHIFT X1 NIGHT SHIFT

Bothasig CDC 1 X DAY SHIFT -

Delft CHC 1 X1 DAY SHIFT -

Kraaifontein CHC 2 X1 DAY SHIFT X1 NIGHT SHIFT

Elsies River CHC 1 X1 DAY SHIFT -

Symphony Way CDC 1 X1 DAY SHIFT -

Reed Street CDC 1 X1 DAY SHIFT -

New Ravensmead 2 X2 DAY SHIFT -

Fisantekraal 1 X1 DAY SHIFT -

Note: Please ensure that your price per month includes the latest minimum wage rate as published in the

government Gazette. Bidders that do not comply to the latest hourly rate will not be considered The bid will

be adjudicated on the total cost over the (60) month period. Please ensure that your costing is correct as

corrections cannot be made after bid closure.

A. Does the offer comply with specifications? Please circle your option. YES / NO

B. If not to specification, please indicate deviation(s) on a separate sheet. YES / NO

• Cleaning of the emergency area of the facility
• Cleaning of the MOU area of the facility
• Cleaning of general patient areas of the facility
• Cleaning of the non-clinical area of the facility

The duties below describe the standards and frequency of the daily activities that the Contractor’s Cleaners will be

expected to perform as per IPC Policy

a) Fire escapes – sweep Weekly

b) Dust handrails and fittings Daily

c) Fire escapes – washed Weekly

d) Maintain landings, tread and risers according Daily

to finish

replenished by contractor Daily

failed posting and penalised accordingly

Failure to provide a relief R 500 per occurrence

Contractor failing to visit at least once every 2 weeks R 1 500 per occurrence

Duties not being performed due to equipment problems R 1 000 per occurrence

Duties not being performed due to unavailability of cleaning R 1 000 per occurrence

consumables

Diluting of cleaning consumables R 2 000 per occurrence

Unavailability of Material Data Safety Sheet for consumables on site R 1 000 per occurrence, per item

Unauthorised use of cell phones during working hours R 500 per occurrence

Failing to submit staff placement list in advance R 2 500 per occurrence

Failing to maintain staff file, as prescribed in point 2.13.1 R 500 per person,

per occurrence

Failing to adhere to SLA R 750 per occurrence

Conditions: details of offer

1. The successful bidder (Contractor) will provide the services as

detailed above in accordance with the standards set and

the requirements of the client.

Dish Wash Liquid; Jik (bleach ); Handy Andy; Goldi Locks;

Wood Floor Polish; Tile Buff Polish; Furniture Polish; Floor

Stripper; Brasso; Window Clean; Steel wool; Cloths for

Scrubber, Air Freshener; Toilet Bowl Cleaner; Pine antiseptic.

(PPE) for environmental cleaning;

Domestic rubber gloves (see section on PPE)(not

the examination or clinical gloves worn by health

workers) for normal cleaning duties. The gloves

must reach up to mid arm and offer protection

against chemicals and direct contact with dirt.

different areas — kitchens, bathrooms and toilets.

Heavy duty (see section on PPE) if in contact with

chemicals which may harm the skin. Heavy-duty

gloves are usually reusable and must be washed

with detergent after use.

generate splashes. They must be worn to cover the

front of the uniform. The use of colour coded aprons

is recommended.

FIat mop systems are preferred. "Spaghetti" mops are

more difficult to wash es they easily become tangled

and cannot be tumble-dried.

If "spaghetti" mops are used (mop with a cotton string

head) for cleaning of floors, they must be thoroughly

wrung out and damp, NOT WET, when cleaning the

floors. Mops should be washed in very hot water and

dried or sent to the laundry at the end of each

cleaning session.

high-risk areas and situations. Used clothes and mop heads must be

washed with warm water and a detergent before reuse (if washed

in a washing machine, the temperature should be at least 60°C).

used up, the reusable containers must be washed and dried

before being refilled - DO NOT TOP UP WITHOUT CLEANING THE

Container!

1.1 Control of agreement

(a) It is duly expected of the Company / Contractor to adhere to all rules and regulations stipulated by the

Occupation Health and Safety Act. (Act No 85 / 1993)

(b) Company / Contractor are required to adhere to all Internal Safety and Security Rules stipulated by this

Institution’s Management

(c) Company / Contractor are required to take all reasonable precautions and measures to prevent injury or

death to any person or damage to property on the premises of this institution whilst carrying out the Contract

/ Bid or Service No .....................

(d) Hereby this institution is exempted of any claim or legal action taken by any person/s suffering any loss as

stipulated in paragraph 1.1 (c).

1.2 Company / contractor

AGREEMENT BETWEEN EMPLOYEE (principal) AND MANDATORY (contractor)

Written agreement between ______________________________ (employer) and

_______________________________________________________ (Mandatory)

As envisaged by section 37(2) of the occupational health and safety act NO as amended.

I, ______________________________ representing __________________ (mandatory) hereby acknowledge that

__________________ (mandatory) is an employer in its own right, and user of machinery, with duties as prescribed in the

machinery and plant used in accordance with the provisions of the said Act. I furthermore agree to comply with the

requirements of (employer) as contained in the documents attached hereto (if any) and any subsequent documentation

as may be deemed necessary to comply with the Occupational Health and Safety Act No as amended and

to liaise with the employer should I, for whatever reason, be unable to perform in terms of this Agreement.

Signed this _________________ day of _____________________ 2018 at ___________________________

Signature on behalf of ________________________ (mandatory)

Signature on behalf of ________________________ (employer)

1. The Occupational Health and Safety Act comprises SECTION 1 to 50 and all un-repealed REGULATIONS

promulgated in terms of the former Machinery & Occupational Safety Act No as amended as well as

other REGULATIONS which may be promulgated in terms of the new Act.

2. “Mandatory” is defined as including an agent, a contractor or subcontractor for work but WITHOUT DEROGATING

3. Section 37 of the Occupational Health & Safety Act potentially punishes employers (principals) for the unlawful

acts or omissions of mandatories (contractors) save where a Written Agreement between the parties has been

concluded containing arrangements and procedures to ensure compliance with the said Act BY THE

institutions must apply due diligence and risk assessment before deciding to proceed with procurement

from any such supplier.

contract, it is the entity’s responsibility to advise the Institution in writing of the change in such details.

31 May 2022

“CSD” means the Central Supplier Database maintained by National Treasury;

“employee”, in relation to –

(a) a department, means a person contemplated in section 8 of the Public Service Act, 1994 but

excludes a person appointed in terms of section 12A of that Act; and

(b) a public entity, means a person employed by the public entity;

‘‘entity’’ means any -

(a) association of persons, whether or not incorporated or registered in terms of any law, including

a company, corporation, trust, partnership, close corporation, joint venture or consortium; or

(b) sole proprietorship;

‘‘entity conducting business with the Institution’’ means an entity that contracts or applies or tenders for

the sale, lease or supply of goods or services to the Province;

“Family member” means a person’s -

(a) spouse; or

(b) child, parent, brother, sister, whether such a relationship results from birth, marriage or adoption or

some other legal arrangement (as the case may be);

‘‘intermediary’’ means a person through whom an interest is acquired, and includes a representative

or agent or any other person who has been granted authority to act on behalf of another person;

“Institution” means – a provincial department or provincial public entity listed in

Schedule 3C of the Act;

“Provincial Government Western Cape (PGWC)” means

(a) the Institution of the Western Cape, and

(b) a provincial public entity;

“RWOEE” means -

Remunerative Work Outside of the Employee’s Employment

‘‘spouse’’ means a person’s -

(a) partner in marriage or civil union according to legislation;

(b) partner in a customary union according to indigenous law; or

(c) partner with whom he or she cohabits and who is publicly acknowledged by the person as his or

her life partner or permanent companion.

If you know of any corrupt, fraudulent or collusive actions in the Institution, please report it by calling the National Hotline 0800 701 701

all other areas in the facilities, Kitchens, Stairs and Landings, Fire Escapes and cleaning

of the parking areas. Complete stripping and sealing of all floors to be done once

quarterly. Cleaning of theatres and handling of clean and soiled linen. Handling of

medical and general waste. Ordering of medical waste containers and linen

Frequency of services: services will be required as per the following:

a) Disinfect room after every waste removal After every

removal

b) Scrub Floor Weekly

c) Mop Floor Daily

a) Clean all mirrors X2 Daily

b) Clean floor according type X2 Daily

c) Empty all waste receptacles X2 Daily

d) Spot clean walls, doors and partitions Daily

e) Clean and sanitise all bowls, basins and urinals X2 Daily

f) Clean and polish all bright metal fittings Daily

a) Empty and clean wastepaper baskets and Daily

receptacles before 09H00 and once before

15H30 Daily

b) Empty and clean ashtrays Daily

c) Remove rubbish to agreed location Daily

strongly discouraged! It is wasteful and promotes

antimicrobial resistance.

contain microbes and thereby reduce environmental contamination.

3.4.1 Is the bidder prepared to accept full responsibility in terms of Yes No

Section 37(2) of the said Act?

3.5 Skills Development Levies Act ()

3.5.1 Is the bidder registered with the Department? Yes No

3.6 VAT Registration

3.6.1 Is the bidder registered for VAT? Yes No

3.6.2 Provide VAT Registration Number ..........................

3.7 Pay as you earn (PAYE)

3.7.1 Is the bidder registered with the Commissioner for PAYE? Yes No

3.8 Public Liability Insurance

3.8.1 Is the bidder currently insured against liability claims relating to the Yes No

services?

3.8.2 Should the contractor fail to make regular payments of premiums

or, for any reasons whatsoever, the policy to lapse, the contract

will be rendered null and void and the service provider liable for

any loss that the Hospital may suffer due to its non-compliance to

this clause.

3.8.3 The Service provider must ensure that all cleaners are adequately trained in line with Infection

Prevention Control (IPC) Guidelines and facility operations to ensure quality cleaning services.

Less than 20%

Between 21-50%

Over 50%

4.3. Physical Infrastructure

4.3.1. Administrative Officers

4.3.1.1. Where is the bidder’s administrative office which will be responsible for the site? Physical address and

telephone numbers must be provided.

.....................................................................................................................

.....................................................................................................................

4.3.1.2. Does the bidder have a contingency capacity in case of emergencies on the site? State capacity.

.....................................................................................................................

4.3.1.3. Does the bidder have a rapid deployment plan for deployment of standby staff in case of emergencies on

site? State details including guaranteed response time.

.....................................................................................................................

4.3.2. Further Information Regarding the Administration Office:

4.3.2.1. Is it a guaranteed 24-hours service? Yes No

4.3.2.2. Is it situated at a domestic residence? Yes No

4.3.2.3. Is it a dedicated Administration Office? Yes No

4.3.2.4. Land-line telephones in Administration Office. Yes No

4.3.2.5. Activated cellphones in Adminstration Office. Yes No

4.3.2.6. Fax in Administration Office. Yes No

4.3.2.7. Administration Office always manned by well-trained staff who can handle Yes No

emergency situations.

4.3.3. Uniforms

4.3.3.1. Does the bidder have a dress code that makes it compulsory for staff to Yes No

wear a clean and neat uniform at all times?

harmless the Client from and against any and all claims,

demands, actions and proceedings whatsoever including all

fees, costs and expenses incurred in respect thereof arising

out of -

a) Any claim in respect of any taxes payable by the

contractor.

b) Any claim for Workmen’s Compensation Insurance

or for any loss for which the Contractor is liable.

c) Any claim by any third person including any employees

of the client or of the Contractor for any loss resulting from

any bodily injury and/or damage to property by any act

or omission of the Contractor or any of its employees,

servants or agents.

10. The contract shall be for a period of 60 months.

11. The Contractor shall supply a minimum of twelve (12) persons

to render an acceptable standard of service to the client.

(a) accepts or agrees or offers to accept an!' gratification from any other person, whether for the

benefit of himself or herself or for the benefit of another person; or

(b) gives or agrees or offers to give to any other person any gratification, whether for the benefit of

that other person or for the benefit of another person., in order to act personally or by influencing

another person so to act, in a manner—

(i) that amounts to the-

(aa) illegal. dishonest. unauthorised. incomplete. or biased: or

(bb) misuse or selling of information or material acquired in the course of the exercise,

carrying out or performance of any powers, duties or functions arising out of a

constitutional, statutory, contractual or any other legal obligation:

(ii) that amounts to-

(aa) the abuse of a position of authority;

(bb) a breach of trust; or

(cc) the violation of a legal duty or a set of rules;

(iii) designed to achieve an unjustified result; or

(iv) that amounts to any other unauthorised or improper inducement to do or 45 not to do

anything. of the, is guilty of the offence of corruption.

If you know of any corrupt, fraudulent or collusive actions in the Institution, please report it by calling the National Hotline 0800 701 701

Bid number: WCGHSC0478/2026 closing date: friday, 10 july 2026 closing time: 11:00

status on the SEB or CSD. Please complete your claims for both the 80/20 and 90/10 preference points

Prevention Control (IPC) Guidelines and facility operations to ensure quality cleaning services.