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Provision of a Comprehensive Employee (Assistance) / (Wellbeing/Wellness) Programme (EAP or EWP) for a period of 36 months

Artscape
Ref:
Official Source: eTendersSource-Backed TenderDocument-BackedSource Snapshot AvailableAI Enhanced

Province

Western Cape

Closing Date

9 November 2026 at 13:00

Estimated Value

Value not specified

Summary

Artscape, a schedule 3a national cultural institution, requires an experienced service provider to deliver a comprehensive employee assistance / wellbeing / wellness programme (eap/ewp) for its 91 employees over 36 months, commencing 01 february 2027. The programme must include 24/7 toll-free telephonic counselling, face-to-face counselling, managerial consultations and referrals, quarterly utilisation reports, wellness awareness campaigns, and policy recommendations. Bidders must have at least 5 years' experience servicing public entities with more than 100 employees, provide a minimum of 5 client references, and submit a compliant quotation by 09 november 2026 at 13:00 to be evaluated under the 80/20 preference point system.

Quick Summary

  • Artscape
  • Western Cape
  • Closes 9 November 2026 at 13:00 (3 days left)

AI-Analyzed Compliance Requirements

48 points

Point-by-point requirements consolidated and deduplicated from 1 analyzed document.

Submission Requirements

14
  • Method: email to [email protected]
  • Subject line must use reference RFQ0116/2026
  • RFQ must be returned in PDF format
  • All prices must be firm and VAT inclusive
  • The following documents must be submitted with the quotation:
  • B-BBEE certificate or sworn affidavit
  • SARS number and SARS tax compliance status PIN
  • SBD4 (Declaration of Interest): declares whether any director/shareholder is employed by the state or connected to the procuring institution; false declaration disqualifies the bid
  • SBD6.1 (Preference Points Claim): claims B-BBEE points under the 80/20 system
  • SBD6.2 (Declaration for Local Production and Content) only if applicable: declares local content percentage and must be accompanied by Annex C
  • SBD8 (Declaration of Bidder's Past Supply Chain Management Practices): declares any past abuse, fraud, or contract failure
  • SBD9 (Certificate of Independent Bid Determination): certifies the bid was prepared independently without collusion
  • Completed supplier response form with pricing
  • Brochures/catalogues may accompany the quotation

Evaluation Criteria

15
  • Evaluation system: 80/20 price/preference point system
  • Price: maximum 80 points
  • Score formula: Ps = 80 × (1 − (Pt − Pmin) / Pmin)
  • where Pt is the price of the quotation under consideration and Pmin is the price of the lowest responsive quotation
  • Specific goals (B-BBEE status level): maximum 20 points
  • Level 1 = 20 points
  • Level 2 = 18 points
  • Level 3 = 14 points
  • Level 4 = 12 points
  • Level 5 = 8 points
  • Level 6 = 6 points
  • Level 7 = 4 points
  • Level 8 = 2 points
  • Non-compliant = 0 points
  • The order will be placed with the supplier achieving the highest total points

Technical Requirements

11
  • Contract period: 36 months
  • Staff complement: 91 employees
  • Scope: Provision of a comprehensive Employee Assistance / Wellbeing / Wellness Programme (EAP/EWP)
  • Face-to-face counselling for employees and their immediate family members
  • Counselling to external stakeholders (including artists, interns, patrons, internal service providers) where the need arises
  • Telephonic support line: unlimited access to a 24-hour toll-free line covering trauma, legal, finance and HIV/AIDS management, including HIV/AIDS counselling and support
  • Managerial consultations: unlimited access for Artscape management on people management
  • Managerial referral services: for managers to refer employees with personal or work-related challenges
  • Quarterly utilisation report with recommendations
  • Continuous awareness and campaigns on key calendar wellness issues using different communication channels
  • Recommendations on the Artscape Employee Wellness Policy and procedures

Pricing

1
  • The supplier response form requires the quantity (1), price per unit (incl VAT) and total (incl VAT) for the comprehensive EAP/EWP programme.

Financial Requirements

1
  • No bid security, guarantees, retention or payment terms are specified

Compliance & Regulatory

4
  • Mandatory registration on the Central Supplier Database (CSD)
  • Valid SARS tax compliance status PIN required
  • Minimum experience: 5 years servicing public entities with more than 100 employees
  • Minimum 5 client references for EAP/EWP services

Contractual Terms

1
  • Contract period is 36 months. The Government Procurement: General Conditions of Contract (GCC) of July 2010 apply.

Evaluation criteria

1
  • The 80/20 price/preference point system applies. Price is scored using the formula Ps = 80 × (1 − (Pt − Pmin) / Pmin). Specific goals point allocation is based on B-BBEE status level as per the table.
Tender Source Evidence
Official Source: eTendersSource-Backed TenderDocument-BackedSource Snapshot AvailableAI Enhanced

Source confidence

High source confidence

Official source

eTenders.gov.za

Documents found

1

Last checked

07 Nov 2026

AI status

Enhanced

Data conflicts

None detected

This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.

Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.

Tender Description

Provision of a Comprehensive Employee (Assistance) / (Wellbeing/Wellness) Programme (EAP or EWP) for a period of 36 months

Human health and social work activities

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Important Dates & Timeline

2 key dates

Tender Closing Date

9 November 2026 at 13:00

3

Days Left

Tender Published

30 October 2026

Past

Tender was published

Tender Closing Date

9 November 2026 at 13:00

Required3 days

Final deadline for submission

Government

Artscape

Contact Information

www.artscape.co.za/
021-410-9800
[email protected]
D.F. Malan St, Foreshore, Cape Town, 8001, South Africa

Key Personnel

Mzukisi Sam

Contact Person

[email protected]

Natasja Pietersen

Contact Person

[email protected]
Analysis complete · ready for your bid
  1. Document read
  2. Compliance review
  3. Bid-ready summary
AI Document Analysis

RFQ_EAP EWP.pdf

60% Medium Confidence

AI Analysis Summary

1
Documents Analyzed
60%
Average Confidence
7
Key Insights Found

Recommended Actions

Review submission guidelines carefully
Focus on key evaluation criteria
Mark all important dates in your calendar
Ensure all compliance requirements are met
Tender Documents1
Checking access...

RFQ_EAP EWP.pdf

615.9 KBPDFVerified

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Provision of a Comprehensive Employee (Assistance) / (Wellbeing/Wellness) Programme (EAP or EWP) for a period of 36 months

Artscape tender in Western Cape. Closing 11/9/2026. Provision of a Comprehensive Employee (Assistance) / (Wellbeing/Wellness) Programme (EAP or EWP) for a period of 36 months...

https://www.tenders-sa.org/tenders/workspace/cmvvd0obk17i37j5uh45liz3g
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Contact Information

Organization

Artscape

Contact Person

SCM

Phone

021-410-9800

Email

[email protected]

Website

www.artscape.co.za/

Address

D.F. Malan St, Foreshore, Cape Town, 8001, South Africa

Tender Status
3 Days Left

9 November 2026 at 13:00

0
Requirements
0
Documents
Key Information

Location

Western Cape

Closing Date

9 November 2026 at 13:00

Organization

Artscape

Industry Categories
Human health and social work activities
Important Reminders

Urgent: Closing Soon

This tender closes in less than 3 days

Upcoming Deadlines

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