Tender Application Workspace for RAF/2026/00072

The road accident fund requires a service provider to conduct a comprehensive operational diagnostic assessment, business process re-engineering, operating model redesign and external capacitation across its legal, claims, supply chain management and technology and digital departments over twelve months. The work includes current-state process mapping, root-cause analysis, benchmarking, future-state design, claims backlog eradication, SCM modernisation and a technology transformation roadmap, with the project team based on site at raf's centurion head office. Bidders must submit a priced proposal with a ceiling price, meet a minimum technical score of 70 out of 100, and claim preference points under the 80/20 or 90/10 system for specific goals. The most consequential consideration is that the bid closes at 11:00 on 1 december 2026 and must be hand-delivered or couriered to the raf tender box; emailed or faxed proposals are not accepted.