Tender Application Workspace for REQNHFC010638

NHFC requires a service provider to support, maintain and enhance its sage CRM and loan management systems environment, including the first home finance web portal, the grant facilitation system and related integrations, for twelve months on an as-and-when-required basis capped at 70 support hours per month. The appointed provider takes over level 2 application support (NHFC staff handle level 1), corrective, preventive, adaptive and enhancement work, microsoft SQL server database support, release and deployment, documentation, knowledge transfer and orderly transition in and out. Bids are evaluated in phases, and the decisive hurdle is functionality: only bidders scoring at least 70 out of 100 proceed to price and preference points, with 36 of those points resting on the qualifications and project experience of five named key personnel. Proposals must be emailed to [email protected] By 13 november 2026 at 11:00, and any missing mandatory returnable document disqualifies the bid outright.