Appointment of a service provider to supply, install and maintain sdwan with managed firewalls, unified communication platform (ucaas) and domains management for a period of 36 months.

- Must be a registered South African company with a valid tax clearance certificate and B-BBEE compliance. - Proven track record in supplying, installing, and maintaining SD-WAN, managed firewalls, UCaaS, and domain management. - Must adhere to strict service levels as per Annexure C, with time being of the essence. - Required to maintain an office in the Gauteng region and use independent equipment and infrastructure. - Must comply with POPIA, including secure processing of personal information and no third-party sharing without consent. - Must possess sufficient indemnity insurance and provide proof upon request. - Failure to meet service levels or rectify breaches within stipulated timeframes may result in penalties or contract termination.

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General: Must be a registered South African company. Must have the necessary experience, capacity, and knowledge to provide the required services. Must not be listed in the National Treasury’s List of Restricted Suppliers or Register of Tender Defaulters. Must not have been found guilty of fraud or corruption. Technical: Must have a proven track record in supplying, installing, and maintaining SD-WAN, managed firewalls, UCaaS, and domain management. Must demonstrate ability to meet service level expectations as per Annexure C. Legal: Must comply with all South African laws, including POPIA and B-BBEE. Must have a valid tax clearance certificate. Must maintain sufficient indemnity insurance coverage.

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Scope: Supply, install, and maintain SD-WAN with managed firewalls, Unified Communication Platform (UCaaS), and domain management for 36 months. Key obligations: Render services strictly as per Annexure A. Adhere to service levels in Annexure C—time is of the essence. Submit regular performance/progress reports as required by cidb, detailing services rendered, progress, and additional requested information. Maintain separate, independent operations with own equipment (e.g., office stationery, telephones, computers, internet, vehicles). Ensure staff referenced in the bid remain for the contract duration unless replaced with written cidb approval. Comply with cidb security requirements. Must have an office in the Gauteng region. Service level failures: Notify cidb immediately if service levels cannot be met. Provide a mitigation plan and revised service level schedule within 30 days of failure. cidb may terminate the agreement if failures are not remedied within the stipulated time.

Threshold: 36 months

Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.

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Payment terms: cidb pays within 30 days of receipt of a valid VAT invoice (if applicable). Invoices must include: Description of services rendered. Any additional details requested by cidb. Disputes: cidb may withhold payments for disputed amounts, errors, or poor service levels until resolved. Service provider must respond to queries within 7 days. Must maintain a complete audit trail of services for 3 years post-contract. Extraordinary expenses require prior written cidb approval. Penalties: cidb may deduct penalties from fees at the prime interest rate per day for service level failures until resolved. Late payments attract interest at prevailing rates. Withholding: cidb may withhold payments if service levels are unacceptable and unrectified after notice.

Threshold: 30 days

Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.

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Tax Compliance: Must remain compliant with all South African tax laws for the agreement duration. Non-compliance is a material breach and may result in immediate termination. B-BBEE: Must comply with the Broad-Based Black Economic Empowerment Act, 2003, and its Codes of Good Practice. Must maintain or improve the B-BBEE status level submitted during the bid. cidb may request proof of B-BBEE status at any time. Non-compliance is a material breach and may lead to termination. POPIA: Must comply with the Protection of Personal Information Act (POPIA) and its regulations. Personal information must be processed lawfully, minimally, adequately, and securely. No sharing of personal information with third parties without written consent. Must report any unauthorised access or breaches promptly. No transfer of personal information to foreign entities without compliance with POPIA Section 72. Must obtain relevant consent for processing personal information unless exempt. Must treat personal information as confidential. Insurance: Must possess sufficient indemnity insurance against liabilities arising from the agreement. Must provide proof of insurance upon cidb’s demand and increase coverage if directed.

Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.

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Submit bids by the closing date and time (25/06/2026 @ 11:00) to the designated box at: Construction Industry Development Board (cidb), 1267 Gordon Hood Road, Centurion, Pretoria, South Africa (next to Centurion Mall and Anew Hotel). No late submissions accepted. Bids must include: SBD 1 (Invitation to Bid), SBD 2 (Tax Compliance), SBD 3.1 (Pricing), SBD 4 (Bidder’s Declaration), SBD 6.1 (Preference Points Claim), Certificate of Authority for Signatory, Record of Addenda (if any), Proof of CSD registration, CIPC/CIPRO certificate, and certified copies of SA ID/passports of directors/owners. For consortiums/joint ventures: submit a signed agreement, proof of lead member authority, and a consortium/joint venture B-BBEE certificate. All bids must be in English, printed, bound in an arch lever file, and clearly labeled with: Bidder’s name, tender number (CIDB/005/2627), bid description, 'Original' or 'Copy', submission date, and parcel identification. Failure to comply may disqualify the bid. Bidders may be disqualified for: non-compliance with submission instructions, offering future-based solutions where current solutions are required, or any form of corruption or bribery. The cidb reserves the right to request missing administrative documents post-closing but is not obligated to do so. Proposals remain valid for 90 days from closing date. Clarifications may be requested up to 5 business days before closing via Ulizwi Mngoma ([email protected], +27(12) 482 7252).

Threshold: 90 days

Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.

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Evaluation follows a multi-stage process: (1) Administrative compliance (mandatory documents), (2) Functionality (minimum 70 points to advance), (3) Site Visit (demo/presentation, max 10 points), (4) Price and Preferential Procurement (80/20 system). Administrative stage: Non-submission of SBD 1, SBD 2, SBD 3.1, SBD 4, Certificate of Authority, or Record of Addenda results in disqualification. CSD registration, CIPC certificate, and ID/passport copies are required but non-submission does not automatically disqualify. Functionality stage (max 90 points): Criteria include solution design (10), project plan (8), change management (8), service management (8), SLA response (8), implementation team CVs (30 points: 15 for qualifications, 15 for experience), and bidder’s experience (20 points for up to 5 relevant projects in the last 5 years). Minimum 60 points required to advance to site visit. Site visit stage (max 10 points): Demo presentation (4), network operation center (2), call center (2), proposed hardware (2). Minimum 70 combined points (functionality + site visit) required to proceed to price evaluation. Price stage: Uses 80/20 preference point system (80 points for price, 20 for B-BBEE). Preference points: 5 each for 51% black women ownership, 51% black people ownership, 30% black youth ownership, or 5% ownership by people with disabilities. B-BBEE certificate or sworn affidavit (for EMEs/QSEs) required to claim points. Non-responsive bids (scoring <70) are disqualified from price evaluation.

Threshold: minimum 70 points to advance)

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Submit SBD 3.1 (Pricing data) with full details of the pricing proposal. Pricing must be competitive and aligned with market benchmarks. The cidb reserves the right to benchmark prices during and after evaluation. Bidders must demonstrate financial stability to fulfill the 36-month contract. Payment terms and guarantees (if any) are not explicitly detailed in the document. Validity period for proposals is 90 days from closing date, with possible written extensions. Successful bidder must sign a Service Level Agreement (MSA) within 3 months of award.

Threshold: 90 days

Why it matters: The source says this applies after appointment and concerns contract delivery.

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Mandatory: Valid Central Supplier Database (CSD) registration (proof required). Active CIPC/CIPRO registration (certificate required). Tax Compliance Status (TCS) PIN from SARS (hard copy certificate or e-filing verification accepted). For consortiums/joint ventures: each member must submit separate TCS PIN/CSD registration. B-BBEE: Valid B-BBEE status level verification certificate or sworn affidavit (for EMEs/QSEs) required to qualify for preference points. Bidder must be a legal entity registered in South Africa or have a permanent establishment in SA. No bids accepted from government employees, companies with directors who are government employees, or closed corporations with members who are government employees. Bidder must not be listed on the National Treasury’s Register of Tender Defaulters. Certified copies of SA Identity Documents or valid passports of directors/members (sole proprietors/partnerships) required. Joint Venture Agreement required for consortiums/joint ventures. All signatories must submit a written declaration confirming the accuracy of submitted documentation.

Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.

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