Request for information: provision of food and beverage services for eskom’s cape coastal cluster (eastern cape)

• Closing date: As per tender record (2026-06-15 at 10:00 SAST).
• Compulsory site visit and/or clarification meeting: Date, time, and venue are stated in the Tender Data. Attendance is mandatory; failure to attend results in disqualification.
• Clarification deadline: Queries must be submitted earlier than the closing time for clarification, as stated in the Tender Data.
• Tender validity period: Tenders must remain valid for acceptance within the period stated after the submission deadline. Extensions may be requested by Eskom.
• Addenda: If issued, tenderers may request an extension to the submission deadline to account for Addenda. Eskom will notify all tenderers of any extension.
• Tender opening: Time and place stated in the Tender Data. Tenderers' representatives may attend. Names of tenderers will be announced; prices may be announced if stated in the Tender Data.

• Department: Supply Chain Management.
• Eskom Representative: All communications must be in writing to/from the Eskom Representative only, as specified in the Tender Data. Communication must be in English and in a format that can be read, copied, and recorded.
• Submission address: As specified in the Tender Data for tender box, facsimile, or email delivery.
• Contact details (name, email, phone): Refer to the Tender Data for specific contacts. Eskom takes no responsibility for non-receipt of communications.

• Submit a complete original tender plus one (1) complete hard copy. Failure to provide the hard copy will result in disqualification.
• Submit to the address, tender box, facsimile number, or email specified in the Tender Data. Proof of posting or courier delivery is not accepted as proof of delivery.
• Ensure Eskom receives the tender by the deadline (SAST, GMT+2, verified via Telkom time signal). Late tenders will not be accepted.
• Tenders must be in English, completed in ink (not pencil), and signed by an authorised signatory.
• Seal the original and copy as separate packages marked "ORIGINAL" and "COPY". Place both in an outer package marked "CONFIDENTIAL" with only the Eskom address and Invitation to Tender number.
• Submit all mandatory tender returnables by the submission deadline. Missing mandatory documents will render the tender non-responsive.
• Do not submit tenders telephonically or by email unless explicitly stated in the Tender Data.
• Eskom employees are not permitted to deposit tenders on behalf of a tenderer.
• Tenderers must attend compulsory site visits or clarification meetings as stated in the Tender Data. Failure to attend will result in disqualification.
• Check enquiry documents on receipt and notify the Eskom Representative of any discrepancies or omissions. Submit the Acknowledgement Form with the tender.
• Tenders must remain valid for acceptance within the stated validity period after submission. Extensions may be requested by Eskom.
• No alterations or additions to tender documents are permitted except to correct errors or comply with Eskom Representative instructions. All alterations must be initialed by all signatories.

• Eligibility: Tenderer must comply with criteria stated in the Tender Data and not be restricted from doing business with Eskom/State-Owned Companies.
• Sub-contracting: Cannot sub-contract 100% of the Scope of Work. Tenders based on 100% sub-contracting will be disqualified.
• Compulsory attendance: Must attend any compulsory site visit or clarification meeting as stated in the Tender Data. Failure to attend results in disqualification.
• Mandatory documents: Must provide valid, current certificates (e.g., B-BBEE, CIDB registration/proof of application) for the duration of the tender validity period and up to contract award. Proof of CIDB registration must be submitted by tender closing deadline; if only proof of application is available, actual registration must be submitted by contract award.
• Fraudulent information: Misrepresentation or falsification of any information, certificate, or document (including B-BBEE certificates/affidavits or 'fronting') leads to disqualification, potential suspension from state business for up to 10 years, and legal penalties.
• Basic compliance: Tenders failing to meet basic compliance (e.g., missing hard copy, mandatory documents) will be deemed non-responsive and disqualified.
• Pre-Qualification Criteria: If stipulated in the Tender Data, tenderers must comply with Pre-Qualification criteria. Eskom will not measure a criterion twice in different evaluation phases ('double dipping').
• Designated materials: Must meet dti requirements for local sourcing thresholds of designated materials. Failure to meet gatekeepers renders the tender non-responsive.
• Functionality: If applicable, tenderers must meet or exceed the minimum threshold stated in the Tender Data to proceed to further evaluation.
• Financial analysis: Eskom will assess financial risks. Insufficient mitigating factors or high risk may lead to disqualification.
• Price evaluation: Prices are evaluated according to criteria in the Tender Data, including factors like CPA, FOREX, commodity increases, discounts, NPV, and forecasted invoicing rates.
• Arithmetical errors: Eskom will check for errors (e.g., decimal misplacement, omissions, summation errors). Tenderers will be notified to confirm or correct errors. Failure to correct may result in rejection.
• B-BBEE scoring: B-BBEE level is scored as per CSD report or certificate/affidavit. If B-BBEE is a pre-qualification criterion, proof must be provided at tender submission deadline; otherwise, the tender will be disqualified. For PPPFA point allocation, failure to provide valid B-BBEE documents results in zero points but not disqualification (if otherwise responsive).
• Ranking: Eskom ranks tenders by combining Price and B-BBEE scores (PPPFA). The highest total score wins unless objective criteria under Section 2(1)(f) of the PPPFA Act are applied.
• Reverse e-auction: Eskom reserves the right to use reverse e-auction for certain enquiries. If applied, tenderers must submit a complete tender without prices. Including prices will result in disregard.

• Scope: Provision of food and beverage services for the Cape coastal cluster – Eastern Cape (Sunilaws Office Park in East London and Zimbane Complex in Mthatha).
• Deliverables: As per specification and/or works information provided by Eskom in the enquiry documents.
• SHEQ requirements: Tenderers must provide reasonable proof of Safety, Health, Environment, and Quality (SHEQ) systems, policies, and capabilities at contract award. All SHEQ costs and personnel must be reflected in the tender for Eskom’s assessment.
• Standards: Compliance with relevant legislation (e.g., OHS Act, COIDA) and Eskom’s SHEQ requirements is mandatory.
• Standardised specifications: Tenderers must obtain and comply with the latest revision of standardised specifications or other documents referenced in the enquiry documents.

• Pricing: Include all duties, taxes (including VAT), and levies applicable 14 days prior to the tender submission deadline in rates, prices, and tendered total.
• Fixed pricing: Rates and prices must be fixed for the contract duration unless price adjustment is explicitly provided for in the Enquiry.
• Currency: State prices in South African Rand unless otherwise instructed in the Tender Data. Exchange rates and base dates for foreign currency (if applicable) are stipulated in the Tender Data.
• Security for performance: If required, indicate the names of at least two (2) financial institutions the tenderer is likely to approach for security. Eskom reserves the right to reject unsuitable institutions.
• Cost of tendering: Eskom will not compensate tenderers for any costs incurred in preparation, submission, negotiation, or testing to demonstrate compliance with evaluation criteria.
• Alternative tenders: Only submit if a main tender is also submitted and if permitted in the Tender Data. Alternative tenders must be based on criteria stated in the Tender Data and acceptable to Eskom.
• Arithmetical corrections: Eskom may request corrections for arithmetical errors discovered during evaluation. Corrected totals will be binding on the tenderer.

• CSD: Comply with National Treasury instructions (Central Supplier Database).
• B-BBEE: Provide valid B-BBEE certificate/affidavit or CSD report. Fraudulent or expired documents may lead to disqualification or zero points under PPPFA. Sub-contractors’ B-BBEE status must also comply with PPPFA regulations if applicable.
• CIDB: Where applicable, proof of CIDB registration is mandatory at tender closing deadline. If only proof of application is available at deadline, actual registration proof must be submitted by contract award. Failure to comply results in disqualification.
• Local content: Comply with dti (Department of Trade and Industry) requirements for designated materials and local sourcing thresholds. Failure to meet gatekeepers renders the tender non-responsive.
• PPPFA: Comply with Preferential Procurement Policy Framework Act regulations. B-BBEE and local content may be used for scoring but not as objective criteria.
• Other legislation: Comply with Amended B-BBEE Codes, COIDA, OHS Act, and any other applicable laws/regulations as stated in the Tender Data.
• SHEQ: Provide proof of SHEQ systems, policies, and capabilities at contract award. All SHEQ costs must be included in the tender.
• Contract Skills Development Goal (CSDG): Applicable to contracts exceeding R60 million with duration ≥12 months, or professional services exceeding R5 million with duration ≥12 months. Must achieve CSDG as per CIDB Standard for Developing Skills through Infrastructure Contract.
• Contract Participation Goals (CPG): Applicable to Grade 7-9 General Building and Civil Engineering contracts with duration ≥6 months, where ≥25% is subcontractable. Must achieve at least 5% CPG for targeted enterprises.
• Supplier Development & Localisation (SD&L) Undertaking: Must be completed and submitted by contract award. Failure to submit will exclude the tender from award consideration.
• Insurance: Tenderers must ensure adequate insurance coverage, as Eskom’s insurance may not cover all requirements. Seek qualified advice if necessary.

Saneziwe Matomane, Procurement Officer. Phone: 043 703 5453. Email: [email protected].

Submit electronically via Eskom Tender Bulletin site (Eskom E-Tendering page) and National Treasury e-Tender Portal. Closing date: 15 June 2026 at 10:00 (SAST). Only PDF and Excel formats accepted. Maximum upload size: 500MB per document, total submission limited to 4GB. No ZIP files or hard copies permitted. Latest submission version overrides previous ones. Ensure submission status is marked as 'complete'.

Evaluation criteria and weights: Experience and capability (30%), Menu diversity and quality (25%), Operational model and innovation (20%), Compliance and standards (15%), Pricing and value-added services (10%). General requirements: Must be a registered company with a valid company registration number. Must have relevant experience in food and beverage services. Must comply with all health, safety, and food regulations. Must demonstrate capacity to manage and staff both locations (East London and Mthatha). Technical requirements: Ability to provide a Food and Beverage Mobile Unit. Capability to implement digital solutions (pre-ordering, menu sharing). Provision of indicative pricing and value-added services.

Provide a Food and Beverage Mobile Unit stationed in a dedicated space with access to electricity and water. Deliver multi-option food service: hot meals, grab-and-go, tuck-shop. Offer balanced menu (healthy, comfort, sweet treats) with special dietary options (Halaal, gluten-free, vegetarian, dairy-free). Provide beverages: coffee, tea, juices, smoothies, soft drinks. Include digital convenience: pre-ordering systems, weekly menus. Service delivered via Lease Agreement, with utility costs (water, electricity) covered by Eskom. Plan pricing models accordingly.

Submit a pricing schedule (Annexure A) detailing indicative costs for food and beverage items as per scope. Include value-added services (e.g., loyalty programs, sustainability initiatives).

Compliance with health, safety, and food regulations required. Submit relevant certifications (health/safety, food hygiene).

Closing date: 15 June 2026 at 10:00 (UTC).

Submit all required returnable documents as specified in the agreement. Clearly mark each consignment or package with the supplier’s name and full delivery details. Include a packing note listing the contents. Send an advice note to Eskom specifying the means of transport, weight, number or volume, and the point and date of dispatch. Provide a detailed tax invoice after delivery or completion of works/services, referencing the agreement number on all communications. State in your tender whether delivery costs are included in the price; if not stated, they are deemed included. Late or non-compliant submissions risk rejection.

Legal: Must be a registered supplier capable of entering a binding agreement with Eskom. Must comply with South African laws and submit to SA court jurisdiction. All contract variations must be in writing and signed by both parties. Operational: Must have capacity to deliver to East London (Sunilaws Office Park) and Mthatha (Zimbane Complex). Must provide correct and timely documentation (invoices, packing notes, etc.). Must accept Eskom’s inspection/testing rights and correct defects at own cost. Financial: Must demonstrate financial stability to avoid termination due to bankruptcy or insolvency. Pricing must be competitive and transparent, with exchange rates (if applicable) fixed per the agreement. Ethical: Must uphold Eskom’s ethical standards, including anti-corruption and fair business practices.

Supply food and beverage services as described in the agreement for the Cape Coastal Cluster (Eastern Cape: Sunilaws Office Park in East London and Zimbane Complex in Mthatha). Services must comply with Eskom’s specifications, schedules, or drawings. Delivery/completion must be at the specified sites on or before the agreed date. Late deliveries or non-compliance may incur penalties. Goods/services are subject to Eskom’s inspection, testing, and approval at any stage. Defects or non-conformances must be corrected at the supplier’s cost within an agreed timeframe.

Prices/rates may include a price adjustment calculated per the agreement’s formula. Payment can be in a currency other than ZAR, using a single fixed exchange rate for conversion. Complete Eskom’s CPA (IG) form. Payment is made within 30 days after receipt of a correct tax invoice. Eskom’s VAT registration number (4740101508) must appear on the invoice. No payment will be made for undelivered goods/services, non-compliance, or late delivery. Containers/packing materials are not paid for unless otherwise stated in the agreement.

Adhere to all statutory requirements relevant to the agreement. The agreement is governed by the law of the Republic of South Africa, with jurisdiction in SA courts. Supplier must indemnify Eskom against all claims, costs, or expenses arising from negligence, breach of statutory duty, infringement of rights, or defective design/materials/workmanship. Supplier must warrant that goods/services are fit for purpose and free from defects for at least one year (unless otherwise stated). Subcontracting or assignment requires Eskom’s written consent.