Provision of microsoft dynamics great plains (GP 10.0) Support services for johannesburg development agency

Closing date: 08 July 2026. Closing time: 12h00. Tender validity period: 90 days from the closing date.

Procurement enquiries: Mr. Thapelo Kgaphola, Tel: 011 688 7811, Email: [email protected]. Technical enquiries: Ms. Precious Betshwana, Tel: 011 688 7851, Email: [email protected]. Submission address: Johannesburg Development Agency, 3 Helen Joseph Street, The Bus Factory, Newtown, Johannesburg, 2000. General enquiries: [email protected], Tel: +27(0) 11 688 7851, Fax: +27(0) 11 688 7899/63.

Submit bids in a sealed envelope clearly marked 'RFQ: PROVISION OF GP (GREAT PLAIN) SUPPORT SERVICES' to the tender box at Johannesburg Development Agency, Ground Floor, The Bus Factory, 3 Helen Joseph Street, Newtown, Johannesburg, 2000. Operating hours for submissions: 08h00 to 17h00. Closing time: 12h00 on 08 July 2026. No emailed, late, telephonic, faxed, or postal tenders accepted. Bids must be deposited in the tender box by the closing time. Use only the official tender documentation issued; do not reproduce or rearrange. Additional information must be submitted as a separate attachment. Failure to comply with submission rules will result in disqualification. Required forms: Annexures A to H must be completed in full and submitted with the RFQ. Bids completed in pencil or faxed will be disqualified.

Disqualified if: Directors listed on defaulters register, poor performance on previous contracts with JDA or organs of state, incomplete tender offer page or pricing table, pencil completion, faxed submissions, late submissions, failure to prove Microsoft Great Plains certified partner status. No award if: Directors employed by state, tax matters not in order, municipal accounts owing over 90 days, not registered on National Central Supplier Database. Preference points available for: Black-owned businesses (51%+), Black Women-owned businesses (51%+), and SMMEs (EME or QSE).

Scope: Provision of support services for Microsoft Dynamics Great Plains (GP 10.0). Required deliverables: Cashbook support, Accounts Payable support, CAATS extract, Accounts Receivable support, FRX reports support. Duration: Until all tasks are completed. Bidders must demonstrate capacity, knowledge, and experience in the specified deliverables. Bidders must have a local office within the City of Johannesburg. Proof of being a certified Microsoft Great Plains support partner is mandatory.

Bidders must provide: A brief company background; a list of similar projects (including client name, contact person, telephone number, project value, consulting fee, nature of project, and deliverables); proof of being a certified Microsoft Great Plains support partner; and a schedule of completed contracts of a similar nature with details such as project description, service rendered, employer/client contact details, cost, fee obtained, and completion date. For consortiums/joint ventures, each member must meet these requirements, and a consortium agreement must be submitted.

Pricing must be submitted in the provided table format. Services and quantities: Cashbook support (80 hours), Accounts Payable support (80 hours), CAATS extract (80 hours), Accounts Receivable support (80 hours), FRX reports support (80 hours). Bidders must specify the rate per hour for each service and calculate the total (excl. VAT), VAT @15%, and total (incl. VAT). The final total must be carried to the 'Offer' page. Fees must include all disbursements. Failure to price as required results in disqualification.

Pricing must be submitted using the provided pricing table. Each service (Cashbook, Accounts Payable, CAATS extract, Accounts Receivable, FRX reports) requires 80 hours of support. Bidders must replicate the pricing table, include rates per hour, and calculate subtotal (excl. VAT), VAT @15%, and total (incl. VAT). The final total fee must be transferred to the 'Offer' page. Fees must include all disbursements (typing, reproduction, copying, binding, communications, courier, local travel, accommodation, etc.). Prices quoted must be valid for at least 30 days from the offer date and must be firm. If the price quoted is above R30,000 (incl. VAT), the 80/20 preference point system applies. Payment terms: Not specified. Financial capacity: Not explicitly stated, but bidders must submit a valid Tax Compliant Status Letter from SARS and a bank letter confirming account details.

Mandatory compliance requirements: Valid Tax Compliant Status Letter from SARS. Registration on the National Treasury Central Supplier Database (CSD). Valid B-BBEE status level verification certificate (or sworn affidavit for EMEs confirming annual turnover ≤ R10 million and level of Black ownership). Latest municipal rates account in the bidder’s name or in the names of directors/partners (lease agreements accepted). Original bank letter confirming account details. Completed Annexures A to H. Proof of being a certified Microsoft Great Plains support partner. For consortiums/joint ventures: Each member must meet the requirements, and a consortium agreement must be submitted. Consolidated B-BBEE scorecard required for unincorporated entities. Misrepresentation of B-BBEE status is a criminal offence. POPI Act compliance: Consent for processing personal information must be provided.

Contract terms: Duration is until all tasks are completed. Bidders must submit a Certificate of Independent Bid Determination (Annexure F). Contracts may be terminated for non-performance or failure to meet obligations. Fraudulent claims or non-compliance may result in disqualification, cost recovery, contract cancellation, or legal action. Bidders must certify that their bid was determined independently and without collusion.

Evaluation criteria: Compliance (mandatory), Price and Specific Goals (80/20 preference point system), and Risk Tolerance. Compliance: Bidders are disqualified for non-adherence to submission rules, incomplete documentation, or failure to meet mandatory requirements. Price and Specific Goals: 80 points for price, 20 points for specific goals (5 for Black-owned businesses, 10 for Black Women-owned businesses, 5 for SMMEs). Evidence for specific goals must be submitted. Risk Tolerance: JDA’s framework limits contractors to four contracts per financial year. Highest-scoring bidder undergoes risk analysis.