Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Issuing Organization
Office of Health Standards Compliance (OHSC)Location
Gauteng
Closing Date
10 Jun 2026
Documents available on tender detail page
Tender Type
Request for Quotation
Delivery Location
70 RIBBON GRASS STREET, HIGHVELD, ECO GLADES OFFICE PARK - CENTURION - PRETORIA - 0157
Organization Type
GOVERNMENT
Published
01 Jun 2026
OCDS Reference
ocds-9t57fa-157708
The office of health standards compliance (ohsc) in gauteng seeks a supplier to provide support, maintenance, and enhancements for its call center solutions over a 12-month period. This RFQ targets service providers capable of ensuring operational efficiency and compliance in a healthcare regulatory environment.
Submit a written quotation by 10 June 2026 at 16:00 SAST. Comply with the 80/20 or 90/10 Preferential Procurement Regulations 2022 for evaluation. Provide proof of B-BBEE status and other required documentation to claim Specific Goals points. Ensure all pricing includes applicable taxes and aligns with the tender’s financial thresholds. Meet general legal and financial capability requirements as stipulated in the tender. Be prepared to substantiate all claims (e.g., preferences, B-BBEE) upon request. Adhere to the OHSC’s technical and service-level expectations for call center operations.
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Date & Time
Wednesday, 10 June 2026 - 16:00
Venue
null
The RFQ documents will also be uploaded on the following website: www.ohsc.org.za Quotations and supporting documents must be submitted on the following email address: [email protected]
Categories
Request for Quotation
70 RIBBON GRASS STREET, HIGHVELD, ECO GLADES OFFICE PARK - CENTURION - PRETORIA - 0157
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AI Document Analysis Stages
Review in progress
The information shown on this card is preliminary. Our procurement team is currently finalising the submission guidelines, evaluation criteria, technical specifications, financial requirements, and compliance sections so you have a clean, bid-ready summary to work from. Document being finalised: REQUEST QUOTATIONS FOR SUPPORT AND MAINTENANCE OF OHSC CALL CENTRE OHSC.FINAL.pdf. You don’t need to refresh — this page will pick up the updated review automatically.
01 Jun
2026
Tender Published
Tender was published
10 Jun
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
REQUEST QUOTATIONS FOR SUPPORT AND MAINTENANCE OF OHSC CALL CENTRE OHSC.FINAL.pdf
The Office of Health Standards Compliance (OHSC) in Gauteng is inviting tenders for the procurement of support, maintenance, and enhancement of its call center solutions for a 12-month period. The tender follows the Preferential Procurement Regulations, 2022, with a preference point system (80/20 or 90/10) applied based on the rand value of the tender. Points are awarded for price and specific goals, with documentation required to claim preference points.
To download these documents and access AI-powered analysis, visit the main tender page.
Organization
Office of Health Standards Compliance (OHSC)Contact Person
PHEMELO KGWELE
Phone
012-942-7812
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Median Estimate
R 883 827
Range
Based on 11 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
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Evaluation Criteria
Source: REQUEST QUOTATIONS FOR SUPPORT AND MAINTENANCE OF OHSC CALL CENTRE OHSC.FINAL.pdfEvaluation uses the 80/20 or 90/10 Preferential Procurement Regulations 2022 system. Points are awarded for: (1) Price (80 or 90 points, depending on tender value), calculated using the formula Ps = 80/90 (1 − (Pt–Pmin)/Pmin), where Pt is the tender price and Pmin is the lowest acceptable tender price. (2) Specific Goals (20 or 10 points), awarded based on proof/documentation submitted for goals defined in the tender (e.g., B-BBEE, local content). Failure to submit proof for Specific Goals results in zero points for that category. The organ of state may require substantiation of claims at any time.
Compliance Requirements
Source: REQUEST QUOTATIONS FOR SUPPORT AND MAINTENANCE OF OHSC CALL CENTRE OHSC.FINAL.pdfB-BBEE compliance is required to claim preference points for Specific Goals. Proof of B-BBEE status and other required documentation must be submitted with the tender. Failure to submit proof will result in no points for Specific Goals. The Preferential Procurement Policy Framework Act, 2000 applies. Tenderers must also meet general legal and financial capability requirements as stipulated in the tender conditions.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
Address
79 Steve Biko Rd, Prinshof 349-Jr, Pretoria, 0084, South Africa
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
1
Last checked
12 Jun 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
Contact
012-942-7812[email protected]www.ohsc.org.za79 Steve Biko Rd, Prinshof 349-Jr, Pretoria, 0084, South Africa
Key Personnel
Provinces Active
Industries
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