Broad-Based Black Economic Empowerment Act (B-BBEE Act)
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Documents available on tender detail page
Tender Type
Request for Proposal
Delivery Location
32 Jones Road, Airways Park, Johannesburg (Head Office) - Kempton Park - Isando - 1627
Organization Type
GOVERNMENT
Published
31 Mar 2026
OCDS Reference
ocds-9t57fa-152558
The south african government is seeking bids for call centre services through a request for proposal (RFP). suppliers or service providers interested in providing these services should apply. A compulsory briefing session is scheduled via microsoft teams.
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Return to this tender’s issuing organisation, province, or category.
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Date & Time
Friday, 15 May 2026 - 17:00
Venue
https://teams.microsoft.com/meet/3305852555793?p=Xvw45xr8ZALFkLLOdC Meeting ID: 330 585 255 579 3
Important: Attendance at this briefing session is mandatory. Bids from suppliers who do not attend may be disqualified.
Categories
Request for Proposal
32 Jones Road, Airways Park, Johannesburg (Head Office) - Kempton Park - Isando - 1627
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Recommended Certifications
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31 Mar
2026
Tender Published
Tender was published
15 May
2026
Closing Date
Tender closing date
These references help suppliers understand the public-procurement framework around this opportunity. They are generated from the tender category, issuing organisation type and procurement context.
These rules commonly apply to South African public-sector procurement.
Act 53 of 2003
Provides the empowerment-compliance context often used in public-sector supplier evaluation.
Relevant because this is a South African public-sector procurement opportunity.
Act 108 of 1996 (s217)
This is general procurement context, not legal advice. Always verify requirements in the official tender documents and issuing authority notices.
RFP GSM015-26 SAA SBD 6.1 POINT FORM (2).pdf
RFP GSM015-26 SAA GENERAL CONDITIONS OF CONTRACT.pdf
RFP GSM015-2026 - Request for Proposal for Call Centre Services.pdf
RFP GSM015-26 SAA SBD 1.pdf
RFP GSM015-2026 - Request for Proposal for Call Centre Services. 28 April 2026.pdf
RFP GSM015-2026 - Request for Proposal for Call Centre Services_updated.pdf
To download these documents and access AI-powered analysis, visit the main tender page.
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Not sure if your business is ready for this tender? Check CSD, CIDB, and B-BBEE requirements, run a readiness assessment, and move from opportunity to submission.
Open Supplier Readiness HubMedian Estimate
R 3 421 969
Range
Based on 9 comparable awarded tenders. Companies with similar profiles typically bid near the median.
* Estimates are based on historical data and do not guarantee actual award values.
Sets the constitutional standard for fair, equitable, transparent, competitive and cost-effective public procurement.
Relevant because this is a South African public-sector procurement opportunity.
Act 5 of 2000
Covers preferential procurement and preference-point systems used in public tenders.
Relevant because this is a South African public-sector procurement opportunity.
Act 12 of 2004
Supports anti-corruption controls and supplier integrity in procurement processes.
Relevant because this is a South African public-sector procurement opportunity.
Act 28 of 2024
Provides the national framework for public procurement across government.
Relevant because this is a South African public-sector procurement opportunity.
Act 2 of 2000
Supports access to tender records, award decisions and public-sector procurement information.
Relevant because this is a South African public-sector procurement opportunity.
Act 3 of 2000
Supports lawful, reasonable and procedurally fair administrative tender decisions.
Relevant because this is a South African public-sector procurement opportunity.
Address
32 Jones Road, Airways Park, Johannesburg (Head Office) - Kempton Park - Isando - 1627
Source confidence
High source confidence
Official source
eTenders.gov.za
Documents found
6
Last checked
05 Jun 2026
AI status
Enhanced
Data conflicts
None detected
This tender has strong source evidence, including source metadata and supporting tender information synced from the government tender portal.
Tenders SA is not the issuing authority. All tenders are automatically synced from the official government tender portal. Always confirm final submission details, closing dates, briefing sessions, eligibility requirements, and documents on the official government portal before applying.
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