Provision and management of a pabx system for knysna municipality (36-Month contract)

• Closing date and time: 12h00 on Wednesday, 12 August 2026.
• Last date for submission of enquiries: 03 August 2026.
• Bid opening date and time: Same day (12 August 2026) at 12h05.

• Technical enquiries: Email Lezelle Plaatjies at [email protected].
• Supply Chain enquiries: Email Mzwanele Mato at [email protected].
• Enquiry deadline: Submissions must be made by 03 August 2026.
• Physical address for correspondence: Acting Municipal Manager, Mr. B.M Ngubo, Clyde Street, Knysna, 6570.

• Closing time: 12h00 on Wednesday, 12 August 2026.
• Submission method: Sealed envelope clearly marked with bid number and title.
• Submission location: Bid box at the Supply Chain Management Unit, Finance Building, Queen Street, Knysna.
• Late submissions: Telephonic, facsimile, e-mail, and late bids will not be accepted.
• Bid opening: Same day at 12h05 at the Supply Chain Management Section.
• Late or unmarked bids will not be considered.
• Further sealing, addressing, delivery, opening, and assessment requirements are in the full Tender Document.

Persons in service of the state are excluded. Bidders must meet functionality requirements and comply with Municipal Supply Chain Management Regulations, Preferential Procurement Policy Framework Act, and Preferential Procurement Regulations 2022.

• Scope: Provision and Management of a PABX System for a 36-month period.
• Tender documents: Must be downloaded from the Knysna Municipality website (www.knysna.gov.za) at no cost.
• Website navigation: Do Business → Bidding Opportunities → Tenders → Current Tenders.
• Submission rule: Bids may only be submitted on the officially issued bid documentation.

• Bid validity: Bids must remain valid for 180 days after the closing date.
• Validity extension: The Municipality reserves the right to request an extension. Failure by a bidder to accept or confirm the extension by the closing date will be taken as having no objections.
• State employees: No bids will be considered from persons in the service of the state as defined in the Municipal Supply Chain Management Regulations (Government Gazette No 40553 dated 20 January 2017).

• Bid validity period: 180 days after the closing date.
• Extension right: The Municipality reserves the right to request an extension of the bid validity period.
• Implicit consent: If a bidder does not accept or confirm the extension by the closing date, it will be taken as having no objections to the extension.

• Submission deadline: 12h00 on Wednesday, 12 August 2026.
• Submission format: Sealed envelope clearly marked with bid number and title, placed in the designated bid box.
• Late submissions: Not accepted via telephone, fax, email, or after the deadline.
• Bid opening: Takes place on the same day at 12h05.
• Municipal discretion: The Municipality reserves the right to withdraw, re-advertise, reject any bid, or accept only part of a bid. It is not bound to accept the lowest bid or the bidder with the highest points.
• Detailed procedures: Further requirements for sealing, addressing, delivery, opening, and assessment are in the full Tender Document.

• Functionality threshold: Bidders must achieve a minimum of 40 out of 60 points for functionality to proceed to price and preference evaluation.
• Preference system: Evaluation follows the 80/20 preference points system.