Companies and Intellectual Property Commission - Closed Tenders

• Cloud-native contact-centre platform • end-to-end cloud telephony integration • compliance with SA government security standards

Submission requirements: - submit sealed proposals to the tender box at the main gate, 77 meintjies street, sunnyside, the DTIC campus, addressed to manager (supply chain management), companies and intellectual property registration office. - Submit a USB with the proposal in pdf format (read-only, NO password protection). Ensure all documents are signed, initialed on each page, and the USB contains NO blank pages or folders. Organize documents in numbered folders. - Submit sbd forms (sbd 1, sbd 4, sbd 8, sbd 9) completed and signed. - Submit a valid and compliant b-bbee certificate (sanas accredited or sworn affidavit for eme/qse). Failure to submit will disqualify the bid. - Submit proof of registration on the central supplier database (csd report). - Submit a separate sealed envelope with the price proposal (sbd 3.3 And sbd form 1). Total bid amount must be inclusive of all costs and carried over to both forms. - Submit oem certificates/partnership letters for the proposed solution. Failure to submit will disqualify the bid. - Attend the compulsory briefing session on 19 january 2026 at 11:00 AM via ms teams (meeting ID: 387 414 468 715 04, passcode: u7wm2gw6). Failure to attend will disqualify the bid. - Indicate in the proposal that all conditions in the terms of reference (tor) have been read and understood. Disqualification risks: - non-compliance with USB submission requirements. - Non-submission of mandatory documents (b-bbee certificate, csd report, oem certificates, sbd forms). - Failure to attend the compulsory briefing session. - Failure to carry over the total bid amount to sbd 3.3 And sbd form 1. - Submission of password-protected USB or incomplete/unsigned documents.

Submission requirements: - submit sealed proposals to the tender box at the main gate, 77 meintjies street, sunnyside, the DTIC campus, pretoria. Address to: manager (supply chain management), companies and intellectual property registration office, block f, the DTIC campus, 77 meintjies street, sunnyside, pretoria. - Submit a USB with the proposal (1 copy, pdf format, read-only, NO password protection). Ensure USB is readable, contains NO blank pages, and all documents (including sbd forms, technical proposal, and mandatory documents) are included. Number folders and avoid clustering. - Submit a separate sealed envelope with the full price proposal (annexure a, sbd 3.3, Sbd form 1, and price breakdown on company letterhead). Total bid price must be carried over to sbd 3.3 And sbd form 1, inclusive of all costs for the contract duration. - All documents must be signed, with each page initialed by the bidder. - Attend the mandatory briefing session/site visit (failure to attend disqualifies the bid). - Submit oem certificates/partnership letters for the proposed solution (e.g., Proof of valid license to use the taxonomy development tool or authorization from the tool owner). Failure to submit disqualifies the bid. - Submit all mandatory documents: sbd 1, sbd 4, sbd 8, sbd 9, valid b-bbee certificate (sanas-accredited or sworn affidavit for eme/qse), csd registration proof (including supplier unique reference number), and tax clearance certificate (tcc) pin. - Bidders must demonstrate all claims made in the proposal. Resources provided will be assessed for suitability; failure to provide suitable candidates may lead to contract cancellation. - Late proposals or those delivered to the incorrect address will not be accepted. Cipc is not responsible for postal delays. Contractual obligations: - successful bidder must sign a declaration of secrecy and a service level agreement (SLA) with cipc prior to contract commencement. - NO advance payments; payments are tied to deliverables and made within the pfma-prescribed period. Prices must include VAT and remain firm for the contract duration. - Travel and other disbursements are not covered by cipc unless agreed in writing beforehand. - Government procurement general conditions of contract (gcc) apply. Available at www.treasury.gov.za. - Immediate contract commencement is required upon notification. Failure to commence immediately may invalidate the proposal. - Compliance with PFMA regulations for safeguarding assets and access control is mandatory. Security measures must be specified in the SLA. - all information, documents, and reports provided by cipc are confidential and may not be copied, distributed, or retained without written consent. At contract end, all cipc-provided information must be returned or destroyed.