What the tender required and what the award supports
Source material and existing AI analysis appear first. Supplier conclusions remain qualified by the evidence Tenders-SA holds.
Summary
The national gambling board of south africa is seeking a qualified service provider to supply microsoft licences and communication services for a 36‑month period. Bidders must demonstrate microsoft accreditation, attend a compulsory briefing, and submit separate technical and financial proposals by 24 february 2026.
Document read. The full tender notice and its supporting documents are read end-to-end. Key sections, requirements, dates, and contact details are identified and pulled into a working summary you can act on.
Compliance review. The working summary is checked against South African procurement standards — PFMA, PPPFA, B-BBEE, CIDB, local content, and preferential procurement — so nothing critical is missed before you start your bid response.
Review in progress
The information shown on this card is preliminary. Our procurement team is currently finalising the submission guidelines, evaluation criteria, technical specifications, financial requirements, and compliance sections so you have a clean, bid-ready summary to work from. Document being finalised: NGB 004(2025-2026) - MS Communication services.pdf. You don’t need to refresh — this page will pick up the updated review automatically.
DocumentNGB 004(2025-2026) - MS Communication services.pdfCompliance review in progress
What the buyer was looking for
1Mandatory requirement
2.3.1 The NGB has an Azure tenant and current licenses that expire at the end of
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Tenders-SA records other appointments with overlapping scope terms for ARGANTIC GACS.
Qualified inference
Supported inference
An award confirms appointment. It does not prove why a supplier was selected, that every qualification remains current, or that delivery was completed successfully.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
We refine every tender document through these stages so you can brief your team and prepare your bid with confidence. Anything marked as "in progress" will be upgraded automatically — no action required from you.
Document read
Compliance review
Bid-ready summary
Important Dates
Source: NGB 004(2025-2026) - MS Communication services.pdf
12 February 2026 – Compulsory briefing (11:00 CAT) at 1085 Francis Baard Street, Hatfield, Pretoria.
13 February 2026 – Deadline for written queries (16:00 CAT).
24 February 2026 – Bid closing date and time (11:00 CAT).
24 February 2026 – Technical proposals opened (11:15 CAT).
Contact Information
Source: NGB 004(2025-2026) - MS Communication services.pdf
Source: NGB 004(2025-2026) - MS Communication services.pdf
Submit two sealed envelopes – one marked “Technical Proposal” and one “Financial Proposal”, each containing 1 original, 5 copies and a USB as required.
Deliver both envelopes by hand to the National Gambling Board, 1085 Francis Baard Street, Hatfield, Pretoria, 0028, between 08:30‑16:00 (Mon‑Fri) and no later than 11:00 CAT on 24 February 2026.
Late deliveries (even 1 second after the deadline) will be rejected.
Bids must be on the official NGB forms; do not re‑type.
Initial and sign every page of the General Conditions of Contract and Special Conditions of Contract; include a company resolution authorising the signatory.
Include a recent Microsoft accreditation letter (Modern Work or Azure Infrastructure) – the NGB will verify online.
Attendance at the compulsory briefing on 12 February 2026 (11:00 CAT, same address) is mandatory; sign the attendance register.
Non‑compliance with any of the above (format, missing documents, no accreditation, no attendance) results in disqualification.
Evaluation Criteria
Source: NGB 004(2025-2026) - MS Communication services.pdf
Evaluation follows an 80/20 preference point system (80 points price, 20 points preference/goals) under the PPPFA.
Phase 2 – Functional evaluation: verify compliance with all mandatory requirements listed in Part B (e.g., 99 % uptime, number‑porting, Azure tenant transition).
Bidders answering “Yes” to every mandatory criterion advance; any “No” leads to exclusion.
Phase 3 – Price evaluation: award 80 points to the lowest compliant price; 20 preference points allocated per SBD 6.1 criteria.
Phase 4 – Adjudication: BAC recommends the preferred bidder; the highest total score (price + preference) wins, subject to justification.
Technical Specifications
Source: NGB 004(2025-2026) - MS Communication services.pdf
Scope: Provide Microsoft licences and communication services for 36 months, including MS Project Plan, MS Visio Plan, Microsoft 365 Business Premium, Teams Phone Standard, hosted SBC (15 concurrent calls, port existing numbers, expand to 65), Mimecast Mega, SIP channels, Power Apps, Defender for Cloud, Azure update manager, 36‑month support (12 hrs/month), Proteus Cloud TMS licences (65 users), Azure Blob Storage (25 TB, pay‑as‑you‑go), STORVAULT backup, AI minutes‑taking, DMARC, Defender for Identity.
Key requirements: ‑ Maintain 99 % service uptime; ‑ Port existing telephone numbers and quote number‑porting; ‑ Provide seamless migration from current Azure tenant (expires June 2026) and Switch Telecoms telephone connection; ‑ Submit hourly rates and support hours as specified; ‑ All deliverables must meet the functional specifications listed in Part B.
Financial Requirements
Source: NGB 004(2025-2026) - MS Communication services.pdf
Pricing must be submitted on SBD 3.3 in the prescribed format, inclusive of all taxes.
Provide a ceiling price covering total estimated time, hourly rates, travel and other expenses.
Indicate whether rates are firm for the full 36‑month contract; if not, explain adjustment mechanism (e.g., CPI).
No advance payments; invoices submitted against agreed milestones and paid within 30 days of receipt of a valid VAT‑compliant invoice.
Include a bid validity period of 180 days from the closing date.
All bidders must be registered on the Central Supplier Database (CSD) and provide their SARS Tax PIN or CSD number.
Compliance Requirements
Source: NGB 004(2025-2026) - MS Communication services.pdf
Register on the National Treasury Central Supplier Database (CSD) before submission.
Provide SARS Tax Compliance PIN or TCS certificate; if unavailable, supply CSD number.
Submit B‑BEE verification (affidavit or certificate) to obtain preference points.
Provide recent Microsoft accreditation (Modern Work or Azure Infrastructure) – verification will be done on Microsoft AppSource.
Declare any conflict of interest and disclose any directors or shareholders employed by the State.
No bids from persons in the service of the State or entities with such directors.
Submit company registration (CIPC) details, but the actual documents will be verified via CSD.
Meet all statutory requirements (PFMA, Constitution, PPPFA, B‑BEE Act).
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
2Mandatory requirement
June 2026. The preferred bidder must seamlessly assist with transition from
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
The linked award records ARGANTIC GACS as appointed for this tender.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
70Inferred operational need
Submit two sealed envelopes (Technical and Financial) with originals, five copies and a USB, hand‑delivered to the NGB by 11:00 CAT on 24 Feb 2026.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ARGANTIC GACS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
71Mandatory requirement
Attend the mandatory briefing on 12 Feb 2026 and sign the attendance register.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ARGANTIC GACS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
72Inferred operational need
Provide a current Microsoft accreditation letter (Modern Work or Azure Infrastructure) – the NGB will verify online.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ARGANTIC GACS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
73Inferred operational need
Maintain a minimum 99 % service uptime, port existing telephone numbers and quote number‑porting for expansion to 65 lines.
Threshold: minimum 99 % service uptime
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ARGANTIC GACS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
74Mandatory requirement
Demonstrate compliance with all mandatory Part B requirements (Azure tenant migration, support hours, service specifications) and answer “Yes” to every functional criterion.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ARGANTIC GACS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
75Inferred operational need
Register on the Central Supplier Database, submit a SARS Tax PIN or CSD number, and provide B‑BEE verification for preference points.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ARGANTIC GACS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
76Inferred operational need
Price proposals on SBD 3.3, inclusive of all taxes, with a 180‑day bid validity and no advance payments; invoices paid within 30 days of receipt.
Threshold: 30 days
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ARGANTIC GACS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
77Inferred operational need
Submit two sealed envelopes – one marked “Technical Proposal” and one “Financial Proposal”, each containing 1 original, 5 copies and a USB as required.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records ARGANTIC GACS as appointed for this tender.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
78Inferred operational need
Deliver both envelopes by hand to the National Gambling Board, 1085 Francis Baard Street, Hatfield, Pretoria, 0028, between 08:30‑16:00 (Mon‑Fri) and no later than 11:00 CAT on 24 February 2026.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records ARGANTIC GACS as appointed for this tender.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
81Inferred operational need
Initial and sign every page of the General Conditions of Contract and Special Conditions of Contract; include a company resolution authorising the signatory.
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
The linked award records ARGANTIC GACS as appointed for this tender.
Qualified inference
Conflicting evidence
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
Relevant records disagree; review the cited sources and dates.
87Mandatory requirementConflicting classification
Phase 2 – Functional evaluation: verify compliance with all mandatory requirements listed in Part B (e.g., 99 % uptime, number‑porting, Azure tenant transition).
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
The linked award records ARGANTIC GACS as appointed for this tender.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
91Inferred operational need
Scope: Provide Microsoft licences and communication services for 36 months, including MS Project Plan, MS Visio Plan, Microsoft 365 Business Premium, Teams Phone Standard, hosted SBC (15 concurrent calls, port existing numbers, expand to 65), Mimecast Mega, SIP channels, Power Apps, Defender for Cloud, Azure update manager, 36‑month support (12 hrs/month), Proteus Cloud TMS licences (65 users), Azure Blob Storage (25 TB, pay‑as‑you‑go), STORVAULT backup, AI minutes‑taking, DMARC, Defender for Identity.
Threshold: 36 months
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Tenders-SA records other appointments with overlapping scope terms for ARGANTIC GACS.
Qualified inference
Supported inference
The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
92Mandatory requirement
Key requirements: ‑ Maintain 99 % service uptime; ‑ Port existing telephone numbers and quote number‑porting; ‑ Provide seamless migration from current Azure tenant (expires June 2026) and Switch Telecoms telephone connection; ‑ Submit hourly rates and support hours as specified; ‑ All deliverables must meet the functional specifications listed in Part B.
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
The linked award records ARGANTIC GACS as appointed for this tender.
Qualified inference
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
APPOINTMENT OF THE SERVICE PROVIDER FOR PROVISION OF HYGIENE CARE SERVICES FOR 2 YEARS (24 MONTHS) AT THE NATIONAL RESEARCH FOUNDATION PREMISES IN PRETORIA, BRUMMERIANRF/ CORP EM 65 /2025-26