Tender source analysis

What the tender required and what the award supports

Source material and existing AI analysis appear first. Supplier conclusions remain qualified by the evidence Tenders-SA holds.

Summary

The department of tourism seeks a service provider to maintain, support, and develop microsoft sharepoint 2019/Subscription edition applications (knowledge portal, website, intranet) for 14 months. The contract requires accredited SITA transversal RFB 1183 compliance, skilled resources, and adherence to strict technical and b-bbee criteria.

AI Document AnalysisMethodology1 document

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DocumentBIDDING DOCUMENT - NDT0002-26.pdfCompliance review in progress

Award analysis coverage

0 of 1 source documents fully reviewed. Unstated details are identified only after complete source review.

technical scope

51 sourced criteria

financial capacity

10 sourced criteria

pricing

2 sourced criteria

compliance returnables

20 sourced criteria

evaluation

15 sourced criteria

experience

8 sourced criteria

personnel

3 sourced criteria

equipment capacity

8 sourced criteria

delivery contract

2 sourced criteria

equity registrations

9 sourced criteria

What the buyer was looking for

1Inferred operational need

in deploying, managing, administering, and monitoring SharePoint implementations

Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.

Inferred from stored analysis; verify against the source document.

Source: BIDDING DOCUMENT - NDT0002-26.pdf · technical

Known supplier evidence

The linked award records JICHO CONSULTING as appointed for this tender. Recorded contract value: 2524480 ZAR.

Qualified inference

An award confirms appointment. It does not prove why a supplier was selected, that every qualification remains current, or that delivery was completed successfully.

28Mandatory requirement

and update SharePoint solutions on new SharePoint releases. 2.5 Deploy, support, and maintain the existing SharePoint application, including any related 3rd party software 2.5.1 To ensure that the existing applications are operating optimally, 3rd party software is sometimes required. Occasionally, enhancements are required, which may also necessitate the installation of third- party software that is not part of the current applications. 2.6 The Monthly Support Hours should cover the following activities: 2.6.1 Preventive Maintenance 2.6.1.1 The successful service provider will perform monthly preventative maintenance health checks. This will include a review of the servers, databases, backups, and logs for the environment. Any identified issues or recommendations will be submitted to the Director: Government Information and Technology Management (GITM). 2.6.2 Monthly Reporting 2.6.2.1 A monthly performance report should be submitted to the Department. This report includes a breakdown of all issues logged, responses, hours utilised, issues, and actions to be taken through the preventative maintenance health check. 2.6.2.2Monthly website analytics and traffic reports (inclusive of but not limited to uploads reports / audience, acquisition and behaviour) 2.6.3 Operating System 2.6.3.1 As part of the service, the service provider will provide administration on the SharePoint servers and their database servers, as well as update patches as and when released. 2.8 Reserved Support Hours 2.8.1 The successful service provider will offer the Department support for 200 hours for the duration of the contract (referred to as "reserved hours"). These reserved hours can only be utilized with prior approval from the Director: GITM at the Department of Tourism. Any approved reserved hours used in a specific month must be included on that month’s invoice. The available hours will be allocated according to the following needs: a. Incident and Problem Support requiring skills not possessed by the assigned resources; b. System upgrades; and c. Migration to the new website with new technology. 2.8.2 The hourly rate for the reserved hours must be provided. 2.8.3 The service provider responding to this opportunity must be accredited according to SITA Transversal RFB 1183 in the province of Gauteng, where the solution is needed. 2.9 Technologies currently available a. Microsoft SharePoint Server 2019 Enterprise Edition and SharePoint Subscription edition b. Visual Studio, and c. SQL 2019 Reporting Services 2.10 The Infrastructure currently available 2.10.1 The website and portals are developed in SharePoint and deployed in a virtualized (VMWare) environment in SITA Cloud. Intranet production and development environment are hosted at Tourism House, Sunnyside.

Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.

Source: BIDDING DOCUMENT - NDT0002-26.pdf · technical

Known supplier evidence

Tenders-SA records other appointments with overlapping scope terms for JICHO CONSULTING.

Qualified inference

Supported inference

The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.

Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.

84Mandatory requirementConflicting classification

CRITERIA AND WEIGHTING The following rating scale will be applied: Definition Score Rating Exceeds the requirement. Exceptional demonstration by the supplier of Excellent the relevant ability, understanding, experience, skills, and resource and 5 quality measures required to provide the goods / services. Response identifies factors that will offer potential added value, with supporting evidence. Satisfies the requirement with minor additional benefits. Above average Good demonstration by the supplier of the relevant ability, understanding, 4 experience, skills, resource and quality measures required to provide the goods / services. Response identifies factors that will offer potential added value, with supporting evidence. Acceptable Satisfies the requirement. Demonstration by the supplier of the relevant 3 ability, understanding, experience, skills, resource, and quality measures required to provide the goods / services, with supporting evidence. Satisfies the requirement with minor reservations. Some minor Minor reservations of the supplier’s relevant ability, understanding, experience, 2 Reservations skills, and resource and quality measures required to provide the goods / services, with little or no supporting evidence. Satisfies the requirement with major reservations. Considerable Serious reservations of the supplier’s relevant ability, understanding, experience, 1 Reservations skills, and resource and quality measures required to provide the goods / services, with little or no supporting evidence. No Criteria description Documents to be Weight submitted (100) 9.1 Bidder’s relevant experience and track record Proven track record of rendering SharePoint-related support and maintenance in Public Sector and Submit detailed signed 20 the roles undertaken within those projects/assignments (attach details of contracts entered into – reference letters with a past years) letterhead from past organizations listing all NB: The following scoring will be used to evaluate this criterion: SharePoint related

Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.

Source: BIDDING DOCUMENT - NDT0002-26.pdf · technical

Known supplier evidence

Tenders-SA records other appointments with overlapping scope terms for JICHO CONSULTING.

Qualified inference

Conflicting evidence

The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.

Relevant records disagree; review the cited sources and dates.

115Mandatory requirement

/her Capacity as: Enterprise) and who will sign as follows: be, and is hereby, authorised to sign the Tender, and any and all other documents and/or correspondence in connection with and relating to the Tender, as well as to sign any Contract, and any and all documentation, resulting from the award of the Tender to the Enterprises in Consortium/Joint Venture mentioned above. C. The Enterprises constituting the Consortium/Joint Venture, notwithstanding its composition, shall conduct all business under the name and style of: D. The Enterprises to the Consortium/Joint Venture accept joint and several liability for the due fulfillment of the obligations of the Consortium/Joint Venture deriving from, and in any way connected with, the Contract entered into with the Department in respect of the project described under item A above. E. Any of the Enterprises to the Consortium/Joint Venture intending to terminate the consortium/joint venture agreement, for whatever reason, shall give the Department 30 days written notice of such intention. Notwithstanding such decision to terminate, the Enterprises shall remain jointly and severally liable to the Department for the due fulfillment of the obligations of the Consortium/Joint Venture as mentioned under item D above. F. No Enterprise to the Consortium/Joint venture shall, without the prior written consent of the other Enterprises to the Consortium/Joint Venture and of the Department, cede any of its rights or assign any of its obligations under the consortium/joint Venture and of the Department, cede any of its rights or assign any of its obligations under the consortium/joint venture agreement in relation to the Contract with the Department referred to herein. G. The Enterprises choose as the domicilium citandi et executandi of the consortium/joint venture for all purposes arising from the consortium/joint venture agreement and the Contract with the Department in respect of the project under item A above: Physical address: (Postal Code) Postal Address: (Postal Code) (Dialing Code followed by Telephone number: number) (Dialing Code followed by Fax number: number) Email Address :

Threshold: 30 days

Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.

Source: BIDDING DOCUMENT - NDT0002-26.pdf · technical

Known supplier evidence

Tenders-SA records other appointments with overlapping scope terms for JICHO CONSULTING.

Qualified inference

Supported inference

The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.

Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.

120Mandatory requirement

, duly completed and signed, from the separate Enterprises who participate in this Consortium/Joint Venture must be attached to the Special Resolution. ANNEXURE A (3) JOINT VENTURES INVOLVEMENT DECLARATION Project title: Bid no: DECLARATION RELATING TO A BID SUBMITTED BY A JOINT VENTURE: I/We the undersigned parties do hereby declare that our respective involvement in the project, of which I/we tender by Joint Venture, would be as follows: - Party No. 1 Name Address Percentage involvement % Party No. 2 Name Address Percentage involvement % Party No. 3 Name Address Percentage involvement % Signed - Party No. 1 I/We (Full Name) duly authorised in my capacity as of (Enterprise name): do jointly and severally accept responsibility for the due performance of the Works contained in the above project should such bid submitted by the Joint Venture be accepted. Signed by Authorised Representative Date Signed - Party No. 2 I/We (Full Name) duly authorised in my capacity as of (Enterprise name): do jointly and severally accept responsibility for the due performance of the Works contained in the above project should such tender submitted by the Joint Venture be accepted. Signed by Authorised Representative Date Signed - Party No. 3 I/We (Full Name) duly authorised in my capacity as of (Enterprise name): do jointly and severally accept responsibility for the due performance of the Works contained in the above project should such tender submitted by the Joint Venture be accepted. Signed by Authorised Representative Date ANNEXURE D SWORN AFFIDAVIT – B-BBEE EXEMPTED MICRO ENTERPRISE - GENERAL I, the undersigned, Full name & Surname Identity number Hereby declare under oath as follows:

Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.

Source: BIDDING DOCUMENT - NDT0002-26.pdf · technical

Known supplier evidence

Tenders-SA records other appointments with overlapping scope terms for JICHO CONSULTING.

Qualified inference

Supported inference

The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.

Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.

Contract Awarded

Award Information

Winning Supplier

Appointment of a service provider for microsoft sharepoint application maintenance and support in line with SITA transversal contract 1183 for a period 14 months

Award Details

Tourism

Organization Directors

Awards Won: JICHO CONSULTING

View Supplier Intelligence

What the tender required and what the award supports

in deploying, managing, administering, and monitoring SharePoint implementations

public-facing SharePoint environments following appropriate industry best practices and standards

in SharePoint Server Subscription Edition

with IIS server administration

with MS SQL Server administration

with the installation of relevant third-party software Services to be • Server and software maintenance of t h e Microsoft SharePoint environment and Rendered SQL Server.

and Setup of the solution environment.

Governance and Change Control.

, including health checks

for securing SharePoint environment and applications.

Updates, including patches

of SharePoint environment and application

and recovery of the SharePoint and SQL environment in an event of any incident.

from SharePoint 2019 and subscription edition to any other new environment

and maintain the database.

the database performance and ensure the security of the data.

a backup of the database regularly, and any modifications to the database are tracked. Ensure that the database is running efficiently and that its performance is optimal.

any issues that may arise with the database

the security of the database and take steps to protect against unauthorised access.

in delivering SharePoint-based solutions for the business using SharePoint standard functionalities and customization with both SharePoint Designer and Visual Studio;

fundamental and hands-on knowledge of MS SQL Server

Installation and configuration, both at the farm and user levels beneficial Services to be • Architecture and design of SharePoint/.net implementations using best practices. Rendered • Implementation and customisation of SharePoint-based solutions.

of application solution using SharePoint 2019 Subscription Edition

development to extend and augment the SharePoint platform.

and deployment of custom web parts.

of Business Intelligence dashboards solution.

new IT SharePoint solutions

OF SECRECY 5.1 The assigned resources will be subjected to a vetting process, including the declaration of secrecy.

Delete which is not applicable.

This resolution / Power of Attorney must be signed by all the Directors / Members / Partners of the Bidding Enterprise.

This resolution / Power of Attorney must be signed by all the Duly Authorised Representatives of the Legal Entities to the Consortium/Joint Venture submitting this Bid.

the number of Duly Authorised Representatives of the Legal Entities joining forces in this Bid exceed the space available above, additional names and signatures must be supplied on a separate page.

contents of this statement are to the best of my knowledge a true reflection of the facts.

are citizens of the Republic of South Africa by birth or descent; or

became citizens of the Republic of South Africa by naturalisation- i. before 27 April 1994; or ii. on or after 27 April 1994 and who would have been entitled to acquire citizenship by naturalization prior to that date;” Definition of “Black “Black Designated Groups means: Designated Groups”

black people not attending and not required by law to attend an educational institution and not awaiting admission to an educational institution;

people who are youth as defined in the National Youth Commission Act of 1996;

people living in rural and under developed areas;

military veterans who qualifies to be called a military veteran in terms of the Military Veterans Act ;”

hereby declare under Oath that:

Designated Group Owned % Breakdown as per the definition stated above:

People living in Rural areas % = %

know and understand the contents of this affidavit and I have no objection to take the prescribed oath and consider the oath binding on my conscience and on the Owners of the Enterprise which I represent in this matter.

Scope: 14‑month contract to provide support, maintenance and development for Microsoft SharePoint 2019/Subscription Edition applications (knowledge portal, website, intranet) hosted on SITA Cloud and Tourism House.

Support hours: 24 hours/3 days per week for admin; 40 hours/week for development; 200 reserved support hours over the contract (must be priced separately).

Deliverables: Monthly performance/analytics reports, system audit documents, access violation reports, timesheets, service‑review minutes, change requests, functional and technical specifications.

on the Audited Financial Statements/Financial Statements and other information available on the latest financial year-end of (DD/MM/YYYY), the annual Total Revenue was R10,000,000.00 (Ten Million Rands) or less

Technical evaluation (functionality) is scored first; only bids meeting the 80‑point threshold proceed to financial evaluation.

Financial proposals are scored on price (80 points) using a pro‑rata formula; lower price = higher points.

Submit a detailed financial proposal (budget breakdown) including VAT.

Price will be evaluated for 80 points using a formula where the lowest acceptable price receives full 80 points; higher prices receive proportionally fewer points.

Provide the hourly rate for the 200 reserved support hours.

No specific bid bond or guarantee is mentioned; however, the bid must be valid for 120 days.

Financial proposals are only considered after the technical score meets the 80‑point threshold.

: (List all the legally correct full names and registration numbers, if applicable, of the Enterprises forming the Consortium/Joint Venture) In respect of the following project: Bid Number:

Submit the original bid in a sealed envelope clearly marked with the bid title, reference number and closing date.

Deliver to the physical address: 17 Trevenna Street, Tourism House, Sunnyside, Pretoria 0002.

Bids must be received by 11:00 on 27 February 2026; late submissions will be rejected.

Use the official Standard Bidding Documents (SBD) forms only; do not alter content or sequence of SBD4.

Complete the bid register on receipt; failure to sign the register may invalidate the bid.

All required annexures (A‑J) must be completed, signed and attached in the prescribed order.

Provide a Tax Compliance Status (TCS) PIN or CSD number for each party (including consortia/joint‑ventures).

The bid is valid for 120 days from the closing date.

The Department reserves the right to negotiate pre‑ or post‑award and to award no contract.

Mandatory compliance: Service Level Agreement with the Department, accredited under SITA Transversal RFB 1183 (Gauteng).

Tax compliance: submit SARS Tax Compliance Status (TCS) PIN or CSD number for each entity (including consortia/joint‑ventures).

Microsoft partnership: provide proof of a valid Microsoft Certified Partnership.

South African registration: only SA‑registered companies may bid; must have a physical Gauteng office with recent proof (municipal bill, lease or tribal letter).

No persons in the service of the State or related close corporations may participate.

Submit company registration (CIPC) documents, ID copies, CSD full report, and any required annexures (A‑J).

Support hours: 24 hours/3 days per week for admin; 40 hours/week for development; 200 reserved support hours over the contract (must be priced separately).

No specific bid bond or guarantee is mentioned; however, the bid must be valid for 120 days.

Mandatory compliance: Service Level Agreement with the Department, accredited under SITA Transversal RFB 1183 (Gauteng).

B‑BBEE: minimum level 1; submit sworn B‑BBEE affidavit, certificates and supporting documents to claim points for women ownership (6), black ownership (12) and SMME status (2).

Resources: • SharePoint Farm Administrator/SQL DBA (minimum 5 years experience, relevant Microsoft certifications). • .NET/SharePoint Developer (minimum 5 years experience, Microsoft developer certifications). • Resources to work remotely but be available on‑site as required.