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Awarded Tender: Tcta anti-fraud & ethics hotline RFQ | gauteng tender 2026
Contract Awarded This tender has been awarded to ADVANCE CALL for R 170 706 00.
All Tenders Awarded Award Details Security and Investigation Activities
Security
Appointment of a professional service provider to provide an anti-fraud and ethics toll free hotline for a period of 36 months Issuing Organization
Trans-Caledon Tunnel Authority
Award Date
12 October 2026
Award DetailsAward Date
12 October 2026
Awarding Entity
Trans-Caledon Tunnel Authority
Award Value
R 170 706 00
Awarded: 12 October 2026
Trans-Caledon Tunnel Authority GOVERNMENT
Cnr Olievenhoutbosch and, Byls Bridge Office Park, Jean Ave, Doringkloof, Centurion, 0062, South Africa Organization Directors Colbert Makhubele Contact Person Motshabi Lawrantia Dephney Contact Person Receiving Officer Contact Person Motshabi Ntemane Contact Person Hlekane Maringa Contact Person 042/2026/IA/PROBITY/RFQ Gauteng
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Winning History (5) Bidding History (1)
View Supplier Intelligence Get a full report on ADVANCE CALL including tender win history, total contract values, and bidding patterns.
Appointment of a professional service provider to provide an anti-fraud and ethics toll free hotline for a period of 36 months
Tender source analysis
What the tender required and what the award supports Source material and existing AI analysis appear first. Supplier conclusions remain qualified by the evidence Tenders-SA holds.
The trans-caledon tunnel authority (tcta) requires an independent professional service provider to establish and manage a 24/7/365 anti-fraud and ethics toll-free hotline for 36 months, including a secure case management system, multi-channel reporting (phone, sms, email, web, live chat), operator-assisted support in all 11 official languages, monthly reporting, awareness campaigns, training, and compliance with popia and the protected disclosures act. Bidders must demonstrate at least three qualifying anti-fraud and ethics hotline projects in the past five years and submit cvs for three key roles; the bid is evaluated on functionality (80 points, minimum 50 to qualify) and then price and b-bbee specific goals (20 points). The most consequential consideration is meeting the strict functionality threshold and providing the required evidence of experience and personnel, as failure to do so results in disqualification.
RFQ 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf Review complete 0 of 1 source documents fully reviewed. Unstated details are identified only after complete source review.
technical scope
43 sourced criteria
financial capacity
5 sourced criteria
pricing
14 sourced criteria
compliance returnables
17 sourced criteria
evaluation
21 sourced criteria
experience
8 sourced criteria
personnel
1 sourced criteria
equipment capacity
Source analysis requires completion or review
delivery contract
6 sourced criteria
equity registrations
6 sourced criteria
1 Inferred operational need
Closing: 2 October 2026 at 11:00, submitted by email to [email protected] ; late bids are not considered. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
An award confirms appointment. It does not prove why a supplier was selected, that every qualification remains current, or that delivery was completed successfully.
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Explore this section SA Tenders Awards Anti-Fraud and Ethics Toll-Free Hotline Services – 36-Month Tender in Gauteng Tender context Return to this tender’s issuing organisation, province, or category.
Bid-ready summary. The submission guidelines, evaluation criteria, technical, financial, and compliance sections are refined into professional, easy-to-scan prose. This is the final version you can rely on when preparing your bid or briefing your team.
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Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ)
TCTA requires an independent Anti-Fraud and Ethics Toll-Free Hotline to encourage whistle-blowers to report protected disclosures and other allegations, in line with the Protected Disclosures Act and TCTA's Whistle-blower Policy. The service must support ethical conduct, independent reporting, confidentiality and protection of whistle-blowers.
Important Dates
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Closing date: 2 October 2026 at 11:00
Clarifications deadline: 29 September 2026 at 13:00
Issue date: 22 September 2026
Validity period: 30 days from closing date
Contact Information
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Enquiries and submissions:
Submission Guidelines
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Submission method: email
Submission email: [email protected]
Closing time: 2 October 2026 at 11:00
Returnable documents (all mandatory unless noted):
Pricing Schedule: fully completed, with Year 1, Year 2 and Year 3 prices.
SBD 1 (Invitation to Bid): signed as the offer cover page.
SBD 4 (Bidder's Disclosure): declares any employment by the state or relationship with the procuring institution; false disclosure disqualifies.
SBD 6.1 (Preference Points Claim): claims B-BBEE points under the 80/20 system.
B-BBEE certificate (SANAS-accredited) or sworn affidavit for EME/QSE (Annexure E or F).
CSD registration report.
Three CVs of key resources (Team Leader, Senior Manager/Manager, Key Accounts Manager).
Form A or signed client reference letters for company experience.
Disqualification risks:
Any mandatory document missing or unsigned.
Bids received after the closing time.
Bids not submitted on the official forms.
Bidders or directors in the service of the state.
Evaluation Criteria
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Evaluation stages:
Mandatory compliance: bidders failing to submit any mandatory requirement are not considered further.
Functionality (80 points):
Company Experience (35 points):
Less than 3 references = 0
3 references = 15
4 references = 20
5 references = 30
6 or more references = 35
Core Team Composition (15 points each):
Team Leader: <3 years = 0; 3 years = 10; 4+ years = 15
Senior Manager/Manager: <5 years = 0; 5 years = 10; 6+ years = 15
Key Accounts Manager: <5 years = 0; 5 years = 10; 6+ years = 15
Minimum qualifying score: 50 out of 80. Bidders scoring below 50 are disqualified.
Price and Specific Goals (20 points):
Price: 80 points (80/20 system)
Specific Goals (B-BBEE level):
Level 1 = 20, Level 2 = 18, Level 3 = 14, Level 4 = 12, Level 5 = 8, Level 6 = 6, Level 7 = 4, Level 8 = 2, Non-compliant = 0
Total score = 100.
Technical Specifications
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Scope: Provide and manage an independent Anti-Fraud and Ethics Toll-Free Hotline for TCTA for 36 months.
Core service:
24/7/365 availability.
Anonymity option; separate categories for fraud/corruption and ethics.
Operator-assisted reporting in all 11 official South African languages.
Transcribe reports, allocate unique reference numbers, classify allegations.
Secure Case Management System (CMS) with password-protected access for designated TCTA officials.
Maintain operational independence from TCTA management; disclose conflicts of interest.
Reporting and escalation:
Transmit reports to Chief Internal Auditor, Chief Risk Officer, CEO and Audit and Risk Committee Chairperson.
Monthly detailed and summary reports (fraud and ethics separately) by the fifth working day, in PDF and Excel.
Notify TCTA in writing within 24 hours of any data breach or security incident.
Channels:
Two secure email addresses (e.g. [email protected] and [email protected] ).
Hyperlink to TCTA-branded hotline page on intranet and website.
Support Microsoft Edge and Google Chrome.
Accept disclosures via toll-free phone, SMS, freepost, email, online reporting, and live chat.
Awareness and training:
Ten A3 and ten A4 laminated colour posters, renewed annually.
Web-based or automated fraud and ethics survey to employees and service providers before 31 March 2027 and annually thereafter.
Four two-hour training sessions per contract year (12 total).
Quarterly electronic newsletter on fraud risk and ethics management.
Information security and retention:
Protect reports per POPIA and Protected Disclosures Act.
Maintain DR/BCP plan; submit evidence of a DR/BCP test within the preceding 24 months.
Sign a data-processing agreement before processing TCTA information.
Return or securely destroy TCTA data at contract end; provide certificate of destruction.
Store and record calls for at least 3 years per National Archives Act.
No line identification or IP address captured or stored.
No recordings or transcripts released unless ordered by court.
Physical address undisclosed; biometric access control.
Incident reports:
Incident reports within 2 days; high-risk allegations escalated within 24 hours.
Monthly incident reports in PDF.
Methodology
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Approach: Provide a 24/7/365 toll-free hotline with operator-assisted reporting in all 11 official languages.
Case management: Secure CMS with password-protected access for TCTA officials; transcribe and classify reports.
Reporting: Monthly detailed and summary reports (fraud and ethics separately) by the fifth working day, in PDF and Excel; incident reports within 2 days; high-risk escalation within 24 hours.
Awareness: Posters, annual survey, quarterly training sessions, quarterly newsletter.
Security: Protect whistle-blower identity; no line identification or IP capture; store recordings for at least 3 years; DR/BCP plan with evidence of test within 24 months.
Experience & Qualifications
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Company experience: Must demonstrate at least 3 qualifying anti-fraud and ethics hotline projects within the past 5 years (or currently being delivered). Evidence: Form A or signed client reference letters (either, not both). Form A must include client organisation, project description, dates, reference number, and contactable representative. Reference letters on client letterhead, signed.
Key personnel (only 3 CVs required):
Team Leader: minimum 3 years in Fraud Risk Management, Forensic Investigation or Ethics Management.
Senior Manager/Manager: minimum 5 years in Fraud Risk Management, Forensic Investigation or Ethics Management.
Key Accounts Manager: minimum 5 years combined in Anti-Fraud and Ethics Hotline call-centre management.
CVs must identify employer/client, role, period and relevant work.
Pricing Schedule
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Pricing items (Year 1, Year 2, Year 3):
Mobilisation, setup, branding, configuration and implementation (once).
24/7/365 toll-free operator-assisted hotline including 11 languages (annual).
Secure CMS, user access, case administration, two secure email addresses and web hyperlink (annual).
Monthly detailed and summary fraud and ethics reports in PDF and Excel (12 per year).
Ten A3 and ten A4 laminated colour posters with annual content renewal (annual).
Web-based fraud and ethics survey (annual).
Two-hour training and awareness sessions (4 per year).
Quarterly electronic newsletters (4 per year).
Information security, privacy, retention, DR/BCP and data-exit obligations (annual).
Other scope items identified by bidder, if any.
Prices must include escalation for Years 2 and 3, be stated excluding and including VAT, and be firm and unconditional.
Financial Requirements
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Pricing schedule: complete Year 1, Year 2 and Year 3 prices, including escalation for Years 2 and 3.
Prices must be stated excluding and including VAT (15%).
Prices must be firm, unconditional and include all disbursements.
If the highest-scoring bidder's price is not market-related, TCTA may not award to that bidder.
No bid security, bonds or guarantees specified.
Compliance Requirements
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) CSD registration report (mandatory).
Tax compliance: SARS TCS PIN or CSD number; each party in a JV/consortium must submit separately.
B-BBEE: valid certificate from SANAS-accredited agency, or sworn affidavit for EME/QSE (Annexure E or F). Affidavit must meet Annexure A requirements; otherwise no points.
No bids from persons in the service of the state, or companies with directors in the service of the state.
Proof of authority (e.g. company resolution) required for signatory.
Contractual Terms
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Contract duration: 36 months.
TCTA's Standard Conditions of Bid apply.
TCTA reserves the right to cancel or not to award the bid.
Data-processing agreement must be signed before processing TCTA information.
At contract end, return or securely destroy TCTA data and provide written confirmation or certificate of destruction.
Records must be retained per legal and contractual requirements.
Special Conditions
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) TCTA's Standard Conditions of Bid apply. TCTA may cancel or not award the bid. If the highest-scoring bidder's price is not market-related, TCTA may not award to that bidder.
Section
Source: 100-2026-IA-ETHICS-RFQ - WHISTLEBLOWING HOTLINE SERVICES.pdf (RFQ) Functionality (80 points) split: Company Experience (35), Team Leader (15), Senior Manager/Manager (15), Key Accounts Manager (15). Minimum 50/80 to proceed. Price (80) and Specific Goals (20) total 100. 80/20 preference point system applies.
Inference only
The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
2 Inferred operational need
Clarifications deadline: 29 September 2026 at 13:00; enquiries to [email protected] . Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
3 Mandatory requirement
Disqualification risks: missing any mandatory document, unsigned forms, bidders or directors in the service of the state, or failure to submit on official forms. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
4 Mandatory requirement
TCTA requires an independent Anti-Fraud and Ethics Toll-Free Hotline to encourage whistle-blowers to report protected disclosures and other allegations, in line with the Protected Disclosures Act and TCTA's Whistle-blower Policy. The service must support ethical conduct, independent reporting, confidentiality and protection of whistle-blowers. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
5 Inferred operational need
Approach: Provide a 24/7/365 toll-free hotline with operator-assisted reporting in all 11 official languages. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
6 Inferred operational need
Case management: Secure CMS with password-protected access for TCTA officials; transcribe and classify reports. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
7 Inferred operational need
Reporting: Monthly detailed and summary reports (fraud and ethics separately) by the fifth working day, in PDF and Excel; incident reports within 2 days; high-risk escalation within 24 hours. Threshold: 2 days
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
8 Inferred operational need
Awareness: Posters, annual survey, quarterly training sessions, quarterly newsletter. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
9 Inferred operational need
Security: Protect whistle-blower identity; no line identification or IP capture; store recordings for at least 3 years; DR/BCP plan with evidence of test within 24 months. Threshold: at least 3 years
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
10 Inferred operational need
TCTA's Standard Conditions of Bid apply. TCTA may cancel or not award the bid. If the highest-scoring bidder's price is not market-related, TCTA may not award to that bidder. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
11 Inferred operational need
Scope: Provide and manage an independent Anti-Fraud and Ethics Toll-Free Hotline for TCTA for 36 months. Threshold: 36 months
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
12 Inferred operational need
Core service: Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
13 Inferred operational need
24/7/365 availability. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
14 Inferred operational need
Anonymity option; separate categories for fraud/corruption and ethics. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
15 Inferred operational need
Operator-assisted reporting in all 11 official South African languages. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
16 Inferred operational need
Transcribe reports, allocate unique reference numbers, classify allegations. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
17 Inferred operational need
Secure Case Management System (CMS) with password-protected access for designated TCTA officials. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
18 Inferred operational need
Maintain operational independence from TCTA management; disclose conflicts of interest. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
19 Inferred operational need
Reporting and escalation: Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
20 Inferred operational need
Transmit reports to Chief Internal Auditor, Chief Risk Officer, CEO and Audit and Risk Committee Chairperson. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
21 Inferred operational need
Monthly detailed and summary reports (fraud and ethics separately) by the fifth working day, in PDF and Excel. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
22 Inferred operational need
Notify TCTA in writing within 24 hours of any data breach or security incident. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
23 Inferred operational need
Channels: Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
24 Inferred operational need
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
25 Inferred operational need
Hyperlink to TCTA-branded hotline page on intranet and website. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
26 Inferred operational need
Support Microsoft Edge and Google Chrome. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
27 Inferred operational need
Accept disclosures via toll-free phone, SMS, freepost, email, online reporting, and live chat. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
28 Inferred operational need
Awareness and training: Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
29 Inferred operational need
Ten A3 and ten A4 laminated colour posters, renewed annually. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
30 Inferred operational need
Web-based or automated fraud and ethics survey to employees and service providers before 31 March 2027 and annually thereafter. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
31 Inferred operational need
Four two-hour training sessions per contract year (12 total). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
32 Inferred operational need
Quarterly electronic newsletter on fraud risk and ethics management. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
33 Inferred operational need
Information security and retention: Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
34 Inferred operational need
Protect reports per POPIA and Protected Disclosures Act. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
35 Inferred operational need
Maintain DR/BCP plan; submit evidence of a DR/BCP test within the preceding 24 months. Threshold: 24 months
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
36 Inferred operational need
Sign a data-processing agreement before processing TCTA information. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
37 Inferred operational need
Store and record calls for at least 3 years per National Archives Act. Threshold: at least 3 years per National Archives Act
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
38 Inferred operational need
No line identification or IP address captured or stored. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
39 Inferred operational need
No recordings or transcripts released unless ordered by court. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
40 Inferred operational need
Physical address undisclosed; biometric access control. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
41 Inferred operational need
Incident reports: Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
42 Inferred operational need
Incident reports within 2 days; high-risk allegations escalated within 24 hours. Threshold: 2 days
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
43 Inferred operational need
Monthly incident reports in PDF. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
44 Inferred operational need
Pricing schedule: complete Year 1, Year 2 and Year 3 prices, including escalation for Years 2 and 3. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
45 Mandatory requirement
Prices must be stated excluding and including VAT (15%). Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
46 Mandatory requirement
Prices must be firm, unconditional and include all disbursements. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
47 Inferred operational need
If the highest-scoring bidder's price is not market-related, TCTA may not award to that bidder. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
48 Inferred operational need
No bid security, bonds or guarantees specified. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
49 Inferred operational need
Pricing: firm and unconditional, excluding and including VAT (15%), with escalation for Years 2 and 3; if the highest-scoring price is not market-related, TCTA may not award. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
50 Inferred operational need
Pricing items (Year 1, Year 2, Year 3): Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
51 Inferred operational need
Mobilisation, setup, branding, configuration and implementation (once). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
52 Inferred operational need
24/7/365 toll-free operator-assisted hotline including 11 languages (annual). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
53 Inferred operational need
Secure CMS, user access, case administration, two secure email addresses and web hyperlink (annual). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
54 Inferred operational need
Monthly detailed and summary fraud and ethics reports in PDF and Excel (12 per year). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
55 Inferred operational need
Ten A3 and ten A4 laminated colour posters with annual content renewal (annual). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
56 Inferred operational need
Web-based fraud and ethics survey (annual). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
57 Inferred operational need
Two-hour training and awareness sessions (4 per year). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
58 Inferred operational need
Quarterly electronic newsletters (4 per year). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
59 Inferred operational need
Information security, privacy, retention, DR/BCP and data-exit obligations (annual). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
60 Inferred operational need
Other scope items identified by bidder, if any. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
61 Mandatory requirement
Prices must include escalation for Years 2 and 3, be stated excluding and including VAT, and be firm and unconditional. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
62 Inferred operational need
Pricing Schedule: fully completed, with Year 1, Year 2 and Year 3 prices. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
63 Inferred operational need
Submission method: email Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
64 Inferred operational need
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
65 Inferred operational need
Closing time: 2 October 2026 at 11:00 Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
66 Mandatory requirement
Returnable documents (all mandatory unless noted): Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
67 Inferred operational need
SBD 1 (Invitation to Bid): signed as the offer cover page. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
68 Inferred operational need
SBD 4 (Bidder's Disclosure): declares any employment by the state or relationship with the procuring institution; false disclosure disqualifies. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
69 Inferred operational need
CSD registration report. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
70 Inferred operational need
Disqualification risks: Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
71 Mandatory requirement
Any mandatory document missing or unsigned. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
72 Inferred operational need
Bids received after the closing time. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
73 Inferred operational need
Bids not submitted on the official forms. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
74 Inferred operational need
Bidders or directors in the service of the state. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
75 Inferred operational need
Return or securely destroy TCTA data at contract end; provide certificate of destruction. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
76 Mandatory requirement
CSD registration report (mandatory). Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
77 Mandatory requirement
Tax compliance: SARS TCS PIN or CSD number; each party in a JV/consortium must submit separately. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
78 Inferred operational need
No bids from persons in the service of the state, or companies with directors in the service of the state. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
79 Inferred operational need
Proof of authority (e.g. company resolution) required for signatory. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
80 Scored criterion
Functionality threshold: must score at least 50 out of 80 points to proceed to price evaluation; scoring below 50 disqualifies the bid. Threshold: at least 50 out of 80 points to proceed to price evaluation
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
81 Inferred operational need
Company experience: at least three anti-fraud and ethics hotline projects completed within the past five years; more references earn higher points (up to 35 for six or more). Threshold: at least three anti-fraud and ethics hotline projects completed withi
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
82 Scored criterion
Functionality (80 points) split: Company Experience (35), Team Leader (15), Senior Manager/Manager (15), Key Accounts Manager (15). Minimum 50/80 to proceed. Price (80) and Specific Goals (20) total 100. 80/20 preference point system applies. Threshold: Minimum 50/80 to proceed
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
83 Scored criterion
Evaluation stages: Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
84 Mandatory requirement Conflicting classification
Mandatory compliance: bidders failing to submit any mandatory requirement are not considered further. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Conflicting evidence The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
Relevant records disagree; review the cited sources and dates.
85 Scored criterion
Functionality (80 points): Threshold: 80 points
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
86 Scored criterion
Company Experience (35 points): Threshold: 35 points
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
87 Scored criterion
Less than 3 references = 0 Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
88 Scored criterion
3 references = 15 Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
89 Scored criterion
4 references = 20 Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
90 Scored criterion
5 references = 30 Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
91 Scored criterion
6 or more references = 35 Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
92 Scored criterion
Core Team Composition (15 points each): Threshold: 15 points
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
93 Scored criterion
Team Leader: <3 years = 0; 3 years = 10; 4+ years = 15 Threshold: 3 years
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
94 Scored criterion
Senior Manager/Manager: <5 years = 0; 5 years = 10; 6+ years = 15 Threshold: 5 years
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
95 Scored criterion
Key Accounts Manager: <5 years = 0; 5 years = 10; 6+ years = 15 Threshold: 5 years
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
96 Scored criterion
Minimum qualifying score: 50 out of 80. Bidders scoring below 50 are disqualified. Threshold: Minimum qualifying score: 50 out of 80
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
97 Scored criterion
Price and Specific Goals (20 points): Threshold: 20 points
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
98 Scored criterion
Price: 80 points (80/20 system) Threshold: 80 points
Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
99 Scored criterion
Level 1 = 20, Level 2 = 18, Level 3 = 14, Level 4 = 12, Level 5 = 8, Level 6 = 6, Level 7 = 4, Level 8 = 2, Non-compliant = 0 Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
100 Scored criterion
Total score = 100. Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
101 Mandatory requirement
Personnel experience: Team Leader minimum 3 years, Senior Manager/Manager and Key Accounts Manager minimum 5 years in specified fields; CVs must clearly show employer/client, role, period and relevant duties. Threshold: minimum 3 years
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
102 Mandatory requirement
Company experience: Must demonstrate at least 3 qualifying anti-fraud and ethics hotline projects within the past 5 years (or currently being delivered). Evidence: Form A or signed client reference letters (either, not both). Form A must include client organisation, project description, dates, reference number, and contactable representative. Reference letters on client letterhead, signed. Threshold: at least 3 qualifying anti-fraud and ethics hotline projects within t
Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
103 Inferred operational need
Key personnel (only 3 CVs required): Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
104 Inferred operational need
Team Leader: minimum 3 years in Fraud Risk Management, Forensic Investigation or Ethics Management. Threshold: minimum 3 years in Fraud Risk Management
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
105 Inferred operational need
Senior Manager/Manager: minimum 5 years in Fraud Risk Management, Forensic Investigation or Ethics Management. Threshold: minimum 5 years in Fraud Risk Management
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
106 Inferred operational need
Key Accounts Manager: minimum 5 years combined in Anti-Fraud and Ethics Hotline call-centre management. Threshold: minimum 5 years combined in Anti-Fraud and Ethics Hotline call-centr
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
107 Mandatory requirement
CVs must identify employer/client, role, period and relevant work. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
108 Inferred operational need
Form A or signed client reference letters for company experience. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
109 Inferred operational need
Three CVs of key resources (Team Leader, Senior Manager/Manager, Key Accounts Manager). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
110 Inferred operational need
Contract duration: 36 months. Threshold: 36 months
Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
111 Inferred operational need
TCTA's Standard Conditions of Bid apply. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
112 Inferred operational need
TCTA reserves the right to cancel or not to award the bid. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
113 Mandatory requirement
Data-processing agreement must be signed before processing TCTA information. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
114 Inferred operational need
At contract end, return or securely destroy TCTA data and provide written confirmation or certificate of destruction. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document.
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
115 Mandatory requirement
Records must be retained per legal and contractual requirements. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
116 Mandatory requirement
Mandatory returnables: fully completed Pricing Schedule (Years 1-3), signed SBD 1, SBD 4, SBD 6.1, valid B-BBEE certificate or sworn affidavit (Annexure E/F), CSD registration report, three CVs (Team Leader, Senior Manager/Manager, Key Accounts Manager), and Form A or signed client reference letters. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
Tenders-SA records other appointments with overlapping scope terms for ADVANCE CALL.
Qualified inference
Supported inference The recorded history supports exposure to related scope, but does not establish the bid evidence submitted or current delivery capacity.
Related historical records suggest exposure; they do not prove bid contents, current capacity, or delivery.
117 Scored criterion
B-BBEE specific goals: points awarded per level (Level 1 = 20 down to Level 8 = 2); sworn affidavits must comply with Annexure A requirements or no points are awarded. Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Source: AI key requirements · requirements
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
118 Inferred operational need
SBD 6.1 (Preference Points Claim): claims B-BBEE points under the 80/20 system. Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
119 Inferred operational need
B-BBEE certificate (SANAS-accredited) or sworn affidavit for EME/QSE (Annexure E or F). Why it matters: This is a qualified operational interpretation of the stored scope, not a stated mandatory or scored criterion.
Inferred from stored analysis; verify against the source document. No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
120 Scored criterion
Specific Goals (B-BBEE level): Why it matters: The source places this item in the evaluation criteria; the recorded weight or threshold is shown when available.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
121 Mandatory requirement
B-BBEE: valid certificate from SANAS-accredited agency, or sworn affidavit for EME/QSE (Annexure E or F). Affidavit must meet Annexure A requirements; otherwise no points. Why it matters: The source identifies this as a mandatory or eligibility condition for a compliant bid.
No source document identifier is stored for this item.
Known supplier evidence
The linked award records ADVANCE CALL as appointed for this tender. Recorded contract value: 170706 ZAR.
Qualified inference
Inference only The successful bid likely addressed this expectation, but the submitted evidence and evaluation reason are unavailable.
The linked award confirms appointment only, not the submitted qualification or reason for selection.
APPOINTMENT OF THE SERVICE PROVIDER FOR PROVISION OF HYGIENE CARE SERVICES FOR 2 YEARS (24 MONTHS) AT THE NATIONAL RESEARCH FOUNDATION PREMISES IN PRETORIA, BRUMMERIA NRF/ CORP EM 65 /2025-26
Free State
2
Passenger Rail Agency of South Africa (PRASA)
485
Supplier readiness
Gauteng
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Kabelo Molefe
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